HP Pavilion n3000 HP Pavilion Notebook PC N321x - Most Recent Information
HP Pavilion n3000 - Notebook PC Manual
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- HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 1
HP Pavilion Notebook PC Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014 2 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 3
CD-ROM. If your computer was shipped with a product Recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software or FAR 52.22719(c)(1,2). Edition History Edition 1 April 2000 This manual is printed on recycled paper. 4 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 5
Contents Introducing Your HP Notebook PC 9 Taking 23 To connect to an Internet Service Provider 24 To reset your computer 24 To reset the screen saver 25 Using Your HP Notebook PC 27 Operating the Computer Setting Up Your HP Computing Equipment 39 Comfort and Safety Checklist 44 Setup - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 6
HP Power Consumption 52 To use automated power management 52 To use manual power management 54 Using Battery Power ...56 To check the battery Connections ...59 Using Your Modem...60 To sign up with an Internet Service Provider 60 To connect to the Internet 61 To disconnect from the Internet Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 7
To call the HP Customer Care Center 89 Obtaining Repair Service 91 To receive warranty repair service 91 To repair your computer outside the warranty period 91 To prepare your computer for shipment 91 Solving Problems with Your Computer 93 Troubleshooting Techniques 94 Audio Problems ...94 CD - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 8
HP Notebook PC Hardware Specifications 116 Software System Resources 118 Safety Information...120 Power Cords...120 Battery Safety ...121 Laser Safety ...121 Regulatory Information 122 U.S.A...122 Canada ...123 European Union ...124 Japan ...124 International...125 Index ...127 8 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 9
Introducing Your HP Notebook PC Setup Guide 9 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 10
The HP notebook PC Setup Guide. • manual. Software bundled on your computer Your HP notebook PC comes with a selection of the software listed here. Various models are configured with different combinations of software. Software Function HP e-center Provides easy access to e-pages and e-services - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 11
(HP F1738A). • Auto/airline adapter (HP F1455A). • AC adapter (HP F1454A). • Ultraslim AC adapter (HP F1781A). • Primary lithium ion battery (HP F1739A). • Y adapter for mouse and keyboard (HP F1469A). • Additional RAM-HP SDRAM: • 32 MB (F1456B). • 64 MB (F1457B). • 128 MB (F1622B). Setup Guide 11 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 12
quickly. This table lists other sources of information about your computer. Source User's Guide Pavilion Notes Introductory Microsoft manual for Windows 98. HP notebook Web site HP Customer Care Web site Description The User's Guide is a help file located on your hard drive. It provides you with - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 13
Your HP Notebook PC Identifying the Parts of the Notebook Identifying the Parts of the Notebook Front view 1 Latch to open the computer 2 Built-in microphone 3 Blue power button 4 Status lights (see "Status lights" on page 17) 5 Built-in speakers 6 Touch pad (pointing device) Setup Guide 13 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 14
Introducing Your HP Notebook PC Identifying the Parts of the Notebook 7 Click buttons 8 CD player power 9 CD player buttons 10 CD-ROM drive or DVD drive 11 connector) 12 Modem phone jack Side view 13 PC Card eject button 14 PC Card and CardBus slot (lower) 15 Floppy disk drive 14 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 15
Rear view Introducing Your HP Notebook PC Identifying the Parts of the Notebook 16 Parallel port 17 Serial port 18 VGA port (external monitor) 19 Audio out (external speaker) 20 Microphone jack 21 USB port 22 PS/2 port 23 AC adapter jack Setup Guide 15 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 16
Introducing Your HP Notebook PC Identifying the Parts of the Notebook Bottom view 24 Battery 25 Battery latch 26 RAM expansion cover 27 Hard disk drive 28 Hard disk drive latch and locking screw 29 System-off button (for resetting computer) 30 Port replicator connector 16 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 17
Status lights Introducing Your HP Notebook PC Identifying the Parts of the Notebook 1 Power 2 AC connected 3 Battery 4 Caps Lock 5 Num Lock 6 Scroll Lock 7 Floppy disk drive access 8 Hard disk drive access 9 CD-ROM or DVD access Setup Guide 17 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 18
Introducing Your HP Notebook PC Identifying the Parts of the Notebook CD-ROM drive buttons Selected models have CD-ROM buttons on the front. If you system.) 1 Power (slide to turn on or off) 2 Previous track 3 Play 4 Stop 5 Next track 6 Volume control down 7 Volume control up 18 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 19
Introducing Your HP Notebook PC Setting Up the Computer Setting Up the Computer WARNING To install the battery Do not mutilate, puncture, or dispose of batteries and recharge the battery while you work. You can also replace a low battery with another that is more fully charged. Setup Guide 19 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 20
PC Setting Up the Computer CAUTION To connect AC power Use only the HP AC adapter intended for this product, model HP F1454A. Using any other AC adapter can damage the computer and may void your warranty. phone line does not fit your telephone jack, you may need to use an adapter.) 20 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 21
CAUTION NOTE Hint Introducing Your HP Notebook PC Setting Up the Computer Your Check your telephone line type prior to connecting your phone line. Your computer's modem supports the v.23 standard required for connecting to the MiniTel system in France. To the blue power button again. Setup Guide 21 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 22
HP notebook of non-HP products including Windows Setup program starts automatically. 3. Follow the instructions as they appear on the screen. During setup, computer at this time. Follow the instructions on the screen during setup, or experience any connection problems with your modem, you can try - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 23
a copy of your registration and fax it to HP. You will find the fax number on the registration form. By completing registration, you will: • Record your ownership of the computer with Hewlett-Packard and gain access to service, support, and information. • Optionally, record your ownership of the - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 24
Introducing Your HP Notebook PC Setting Up the Computer To connect to an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). In the computer shuts down, press the blue power button to turn it on. 24 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 25
Notebook PC Setting Up the Computer To reset the screen saver If your HP notebook PC was used as a demonstration unit in a retail store, it may have been configured to display the Portable/Laptop power scheme, which is appropriate for most mobile users.) • Click Apply and click OK. Setup Guide 25 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 26
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Using Your HP Notebook PC Setup Guide 27 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 28
Using Your HP Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key on external keyboard). Switches among the built-in display, an external display, and simultaneous displays. Toggles Scroll Lock on and off. 28 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 29
Using Your HP Notebook PC Operating the Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is Num Lock is on: • Keys change to the numeric or arithmetic designations printed on the keys. • The Num Lock status indicator is lit. Setup Guide 29 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 30
Using Your HP Notebook PC Operating the Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This ARROW. • To temporarily silence the speaker without changing the volume setting, press Fn+F6. Press Fn+F6 again to restore the speaker output. 30 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 31
To temporarily silence the speaker without changing the volume setting, click Mute. With the CD-ROM drive buttons Selected HP notebook models also have CD-ROM drive buttons, which you can use with music CDs when the system is off the pointer to the item and press the left button once. Setup Guide 31 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 32
Note Using Your HP Notebook PC Operating the Computer • To open the shortcut menu for an item, move the pointer over the item and click the right Double-click speed, pointer speed, and pointer trail. • Click sensitivity. The touch pad is inactive when an external mouse is installed. 32 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 33
Using Your HP Notebook PC Securing the Computer Securing the Computer To set up password protection You can protect your computer from access by another computer goes off standby." 5. Click OK. If you also want to set up hardware password protection, see Using the BIOS Setup Utility. Setup Guide 33 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 34
Using Your HP Notebook PC Securing the Computer To attach a security cable Your computer has a built-in connector that allows you to secure the computer , Programs, McAfee VirusScan, McAfee VirusScan Central. Refer to help within each of the VirusScan applications for tips on usage. 34 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 35
in Comfort preloaded on the hard disk of your computer (Start, Programs, Pavilion Library, Working in Comfort), or visit HP's Working in Comfort Web site. About Repetitive Strain Injury Because your comfort and body, such as muscles, nerves, or tendons, become irritated or inflamed. Setup Guide 35 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 36
Your HP Notebook PC Working in Comfort RSI has been a reported problem for those may not be sufficient to eliminate all potential problems. Maintaining good posture and positioning when working on immediately. Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 37
PC Working in Comfort Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contribute to your comfort and productivity. Your Chair It's pressure from the spine to the thighs and feet. This will relieve pressure on your back. Setup Guide 37 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 38
HP Notebook PC Working in Comfort • A curved seat edge. The front of the seat should be curved and finished in a "waterfall" edge. • An adjustable back support in both height and forward and backward tilt. It is important that the backrest correctly supports sure your back is supported by the chair's - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 39
meet your personal requirements. The recommendations that follow will help you achieve this. Your HP Monitor It is important that your monitor screen be clean and positioned correctly to improve . The recommendations that follow can help you achieve a comfortable arrangement. Setup Guide 39 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 40
Working in Comfort • The top of your monitor screen should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position. • To image on your screen is not stable, the monitor may require repair or adjustment. 40 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 41
Using Your HP Notebook PC Working in Comfort • When possible, use a program that has a head and eyes while using a document holder. Your HP Keyboard The proper positioning and use of your HP keyboard is important when using HP computing equipment. Be sure to observe the following recommendations - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 42
be less muscle tension in shoulders and forearms with the keyboard tilted away from you. • When using your HP keyboard, remember it takes very little pressure or force from your fingers to activate the keys. Improper typing style forearm over to use the function keys or numeric keypad. 42 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 43
palm rest to help keep your hands and wrists in a comfortable and neutral position when you are not typing. Some HP keyboards come with an integrated palm rest. If you use a palm rest, see that it is rounded and padded on the tendons and muscles in your hands, wrists, and forearms. Setup Guide 43 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 44
avoid discomfort from unexpected noise, always turn down the volume before connecting headphones or speakers to your HP equipment. When you put on the headphones, slowly increase the volume until you find a comfortable recommendations, including ISO 9241 and ANSI/HFS 100-1988. General 44 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 45
Using Your HP Notebook PC Working in Comfort • Work Surface head toward the side. • Back: While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms: Make sure your may be more prone to injury. Setup Guide 45 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 46
set up your HP equipment is available in other sections of Working in Comfort with Your HP Computing Equipment. Preparing Your Mobile Work Environment • Use a chair that provides good support for your lower back help keep your head angled slightly downward in a comfortable position. 46 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 47
Using Your HP Notebook PC Working in Comfort Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. Setup Guide 47 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 48
Using Your HP Notebook PC Caring for Your Computer Caring for Your Computer The following are recommendations for maintaining your computer during everyday use, as • Do not use the computer outside in the rain or snow (inclement weather) or in any extremes of temperature or humidity. 48 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 49
Note Using Your HP Notebook PC Caring for Your Computer To safeguard your data • Do not touch the touch pad or activate any other device . TFT, an active-matrix technology, is somewhat more expensive; it provides a crisper, brighter display that is visible from a greater angle. Setup Guide 49 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 50
Using Your HP Notebook PC Caring for Your Computer To get the most from your batteries • Do not leave batteries unused for long periods of time. If cleaner to a soft cloth and then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 50 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 51
Traveling with Your Computer Setup Guide 51 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 52
power consumption and extend battery life. With Windows 98, Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption. • Power management options can be set to occur automatically or move the pointer to return to your current session. 52 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 53
the computer components after a specified period of non-use. Define these schemes so that they best support the ways you use your computer. To set power management properties: 1. Click Start, Settings, Click Apply to activate your changes without closing the window. -or- Click OK. Setup Guide 53 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 54
Traveling with Your Computer Managing Power Consumption To use manual power management You can shut down your computer manually whenever you need to with any of the following three levels of shutdown. BIOS Setup utility is reached (default is one hour after System standby occurs). 54 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 55
be disabled. To resume normal operation, restore power (by connecting AC power or installing a charged battery), perform a full shutdown, and then restart the computer. Setup Guide 55 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 56
power icon to view the options for displaying power information. • Left click the power icon to display a menu of the available power schemes. 56 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 57
not using it. • See "Managing Power Consumption" on page 52 for other ideas about reducing power consumption while the computer is not in use. Setup Guide 57 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 58
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Making Connections Setup Guide 59 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 60
send and receive e-mail messages, and send and receive faxes. Your HP notebook PC contains several software programs that work with your modem: • may not operate at this speed or support this technology. Please check with your service provider for information on its capabilities. . 60 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 61
looking for. Using AOL as your ISP When you use AOL as your Internet Service Provider, you can access the Internet only with AOL's own software; you by clicking on links (such as those in the electronic User's Guide that link to the HP notebook Web site). • You cannot go to a website by entering - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 62
using AOL, e-mail services are part of your AOL service. For other ISPs, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This section includes instructions for using Outlook once. (Or double-click to view the message in its own window.) 62 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 63
of setting options and customizing the program for your personal use. Follow the onscreen instructions. If you're unsure which setting to choose, accept the default choice. Sending III window. To receive a fax manually 1. When a fax call is coming in, choose Start on the QuickLink III menu bar. - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 64
click the Next Fax button. To select modem modes If you have trouble connecting with your internal modem to other modems, you can try forcing . The following table indicates the mode value to use for each supported modulation as well as the possible rates that can be used for 300 64 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 65
the latest modem driver and MiniTel emulator software. The modem driver is available for download from the technical support area on the HP notebook Web site (http://www.hp.com/notebooks). Some HP notebooks include the TimTel Light software; if your computer does not include TimTel Light, you must - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 66
communication capabilities of the computer. Your computer supports standard Type I, II, and III PC does not have a connection. The PC Card slot supports Zoomed Video, which allows a zoomed video card Stop. This protects your data and avoids unexpected problems. You can restart the card by removing it - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 67
screen. • In PC Card Properties, select your network card. • Click Stop. 2. Remove the PC card. 3. Insert the PC card again to reestablish network connection. Setup Guide 67 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 68
/2 keyboard USB device Speakers Microphone Audio-in Port location on Notebook Port replicator 1 10 2 9 3 11 7* 12 7* 12 6 13 4 15 5 16 -- 14 * You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. 68 Setup - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 69
Notebook ports Making Connections Connecting External Components 1 Parallel port 2 Serial port 3 VGA port (external monitor) 4 Audio out (external speaker) 5 Microphone jack 6 USB port 7 PS/2 port 8 AC adapter jack Setup Guide 69 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 70
replicator. Make sure that the AC status light is on. 2. Align the computer with the locator pins on the port replicator, as shown. 70 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 71
from the port replicator 1. Press down on the two release tabs on the port replicator, as shown. 2. Lift the computer from the port replicator. Setup Guide 71 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 72
mouse or keyboard PS/2 cable into the PS/2 port on the computer. • To connect both a mouse and keyboard, use the HP F1469A Y adapter. • To connect a device that has a PC-type jack, first connect its cable to an adapter cable with in series-this is called a daisy-chain connection. 72 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 73
Note Making Connections Connecting External Components If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP Web site, for the latest versions of the , Control Panel, Display. 2. On the Settings tab, adjust the Screen area. Setup Guide 73 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 74
monitor and attempt to load the proper display driver. Follow the onscreen instructions. 6. Click Start, Settings, Control Panel, Display, Settings Tab. the display driver cannot reallocate the display memory for dual display support. • Under dual display mode, only the software cursor can be Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 75
Configuring and Expanding Your Computer Setup Guide 75 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 76
BIOS Setup utility 1. Close all applications, then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. After you select the options you want, use the order. Default Enabled 1. Diskette A 2. Hard Disk C 3. CD-ROM/DVD 76 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 77
) Default COM 1, 3F8, IRQ 4 LPT1, Addr 378, IRQ 7 Extended Capabilities (ECP) DMA 3 Disabled Key Repeat Rate=30cps, Key Delay=½ sec Default Enabled Never 2.0 minutes Setup Guide 77 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 78
period of inactivity after which the computer turns off LCD panel and hard disks and minimal CPU support Sets the period of inactivity after which the computer enters suspend mode. Sets the period of disk setup to original custom values. Reports the current BIOS version number. 78 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 79
expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer's computer chips are extremely static-sensitive. Static electricity can until it latches. 5. Replace the RAM expansion module door. 6. Insert the battery. Setup Guide 79 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 80
large Hibernate partition to accommodate all the information stored in RAM; otherwise, you risk losing work in progress. See Expanding the Hibernate Partition. 80 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 81
release the latches, the free edge of the module pops up. 3. Pull the module out of the connector. 4. Replace the RAM expansion module door. Setup Guide 81 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 82
hard disk drive, you should create a Hibernate partition on the drive before loading any software. See "Expanding the Hibernate Partition" on page 83. 82 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 83
with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select CD-ROM/DVD as the first boot device, and press Return and press Ctrl+Alt+Delete. 12. Follow the onscreen instructions for setting up Windows. 13. When Windows setup is complete, reinstall - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 84
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Service and Support Setup Guide 85 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 86
Service and Support Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP performance to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 87
Service and Support Hewlett-Packard Limited Warranty Statement EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL ( TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Setup Guide 87 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 88
Service and Support Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: • Look up information in this User's Guide. - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 89
Service and Support Getting Support for Your HP Notebook PC To get support from the HP Customer Care Web site Another Web site useful to HP notebook owners is HP Customer Care: www.hp.com/cpso-support/guide/home.html. This Web site provides information about: • Self-help tools, such as bulletin - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 90
Service and Support Getting Support for Your HP Notebook PC Checking the build version When you communicate with an HP support person, you may need to find out what version of the software is . 2. Click the View tab. 3. Under Hidden Files, choose "Show all files." 4. Click OK. 90 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 91
Service and Support Obtaining Repair Service Obtaining Repair Service To receive warranty repair service To receive warranty repair service, contact the HP Customer Care Center in the U.S., at (970) 635-1000. The support prior to sending your computer in for service: • PC cards • AC adapter and - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 92
Note Service and Support Obtaining Repair Service If the hard disk drive is defective, you will receive a replacement drive with the original HP software. 92 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 93
Solving Problems with Your Computer Setup Guide 93 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 94
Troubleshooting Techniques Troubleshooting Techniques Audio Problems from the technical support area of the HP notebook Web site (http://www.hp.com/notebooks). CD-ROM Drive Problems If you can't then restart the computer. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 95
Troubleshooting Techniques 3. Select CD-ROM/DVD for first boot device. 4. Exit the BIOS Setup utility. • Reboot the computer. You may also want to test the CD-ROM drive with diagnostics. See Testing Hardware Operation. Display Problems you see the HP logo, press F2 to enter the BIOS Setup utility. - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 96
Solving Problems with Your Computer Troubleshooting Techniques 5. Select 4MB or 8MB Click Advanced. 5. Click the Monitor tab. 6. Click Change. 7. Click Next. 8. Choose to manually select the monitor type. 9. Select Laptop Display Panel (800×600) and click Next. 10. Click Operation. 96 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 97
Solving Problems with Your Computer Troubleshooting Techniques DVD Problems If you can't boot . 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Diskette A, (2) for your region. Setup Guide 97 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 98
Solving Problems with Your Computer Troubleshooting Techniques If you get a "System Error: Unable to read drive" message when running a CD program or a movie on the ScanDisk surface scan to check the platter. From the Start menu, click Programs, Accessories, System Tools, ScanDisk. 98 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 99
with Your Computer Troubleshooting Techniques You may also want to test the hard disk drive with diagnostics. See Testing Hardware Operation. Heat Problems If the computer gets hot • Make sure the air vents are clear. resume the computer, so that the system will detect the PS/2 mouse. Setup Guide 99 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 100
Troubleshooter. You may also want to test memory with the diagnostics. See Testing Hardware Operation. MIDI Problems If the computer is sometimes unable to play MIDI files • Download the latest audio driver from the technical support area of the HP that the phone is not off the hook. 100 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 101
Solving Problems with Your Computer Troubleshooting Techniques • Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Try restarting your computer and attempt another connection. • Try an alternative dial-in - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 102
Problems with Your Computer Troubleshooting Techniques • Check the HP notebook Web site for information about supported the checkbox "Disable in this hardware profile." Performance Problems If the computer pauses or runs sluggishly • Press HP logo, press F2 to enter the BIOS Setup utility. 102 Setup - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 103
Solving Problems with Your Computer Troubleshooting Techniques 3. From the Power menu the corresponding notebook port, while undocked. • See the manual for the port replicator. Power and Battery Problems If the computer turns off immediately after it turns on replace the battery. Setup Guide 103 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 104
Solving Problems with Your Computer Troubleshooting Techniques • Set the display brightness to 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, make sure is not responding. 104 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 105
Problems with Your Computer Troubleshooting See Testing Hardware Operation. Printing Problems For most printing problems, use the Print Troubleshooter in Windows Help. If printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 106
Files\Accessories in the Program Not Found error message box. Serial, Parallel, and USB Problems If a serial mouse doesn't work • First, make certain you completely followed the manufacturer's installation instructions to install the mouse properly. • Check the port connection to see if it's loose - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 107
Solving Problems with Your Computer Troubleshooting Techniques • Disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click System. 3. Click the Device then plug in the AC adapter and try resetting. • If you still get no response, call HP for assistance. Setup Guide 107 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 108
Solving Problems with Your Computer Troubleshooting Techniques If the computer doesn't Setup utility. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Diskette A, (2) Hard Drive . 108 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 109
Problems 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the the BIOS Setup utility. You can confirm the problem by running BIOS Setup and checking the settings. Support Ticket log file. (If you want to view the Support Ticket, press F7.) 8. Press - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 110
Solving Problems with Your Computer Testing Hardware Operation If you saved a Support Ticket, you can also view it later. From the directory c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt. 110 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 111
Problems with Your Computer Recovering and Reinstalling Software Recovering and Reinstalling Software You can use the Recovery CD to recover an original build, or you can use it to install the HP for instructions, see "To recover an application" on page 113. The Recovery CD provides the HP Guide 111 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 112
BIOS to enhance the capabilities of the computer. Updates will be available from HP Customer Care. Visit the technical support area of the HP notebook Web site at http://www.hp.com/notebooks. Download the BIOS update and follow the instructions in the README.TXT file on how to create the BIOS update - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 113
Problems with Your Computer Recovering and Reinstalling Software To recover an application The Recovery CDs restore all the software that was originally on your HP application has its own folder that includes a readme file of instructions. A few applications do not have installation programs on the - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 114
- HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 115
Specifications and Regulatory Information Setup Guide 115 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 116
on HP notebook PC specifications, go to the HP notebook Web site at www.hp.com/notebooks. HP Notebook Cyberblade with External System RAM up to 8 Megabytes. Zoomed Video support for lower PC Card slot. Dual-monitor support. Rechargeable 8-cell lithium ion battery (14.4 Vdc, 3.2 AH . 116 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 117
driver. To download this driver, go to the software update area of the HP notebook Web site. Universal serial bus (USB). 9-pin, 115,200-bps serial -/32-bit PC Card slot (3.3- and 5-V support). CardBus enabled. Zoomed Video support. Optional port replicator. User and administrator passwords. Guide 117 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 118
Software System Resources The tables on this page show typical resource usage as set up by the HP notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of upper memory blocks (UMBs) or PC Card memory windows) DC000 - FFFFF System BIOS 118 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 119
3F8-3FF COM1 (serial port) DMA Channels 0 Free 1 LPT1 (ECP parallel port) 2 Floppy disk drive 3 Free 4 Cascade from secondary PMA controller 5 Free 6 Free 7 Free Setup Guide 119 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 120
) or a replacement AC adapter (HP F1454A), contact your local Hewlett-Packard dealer or Sales and Service office. Country Rated Voltage and Current HP Part Number Canada Mexico Philippines Taiwan United (2.5 A) 8120-6317 People's Republic of China 250 Vac (2.5 A) 8120-8373 120 Setup Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 121
precautions are recommended: • Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP representative-see the Support and Service section of this User's Guide. • Do not attempt to make any adjustment of the unit. • Avoid - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 122
shows how the HP notebook PC complies to operate the HP notebook PC in these regions. U.S.A. The HP notebook PC generates with radio and television reception. The HP notebook PC complies with the limits to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 123
U.S.A. (415) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules. Operation is subject to the following two radioélectrique édicté par le Ministère des Communications du Canada. Setup Guide 123 - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 124
assurance of successful operation on every PSTN network termination point. In event of problems, you should contact you equipment supplier in the first instance. This equipment has telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in your - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 125
Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer: Hewlett-Packard Company Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product name: HP Pavilion Notebook PC Options: All - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 126
this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1740A and F1454A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 127
HP Customer Care Web site, 12 HP Web site, 12 ALT GR key, 30 AOL, 61, 62 APM, 52 applications, See software Applications key, 29 audio troubleshooting troubleshooting, troubleshooting troubleshooting, 95 docking troubleshooting troubleshooting, 98 hardware specifications, 116 hardware testing, 109 Setup - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 128
rear view, 15 side view, 14 support, 88 Num Lock status light, 17 using, 29 O on/off button location, 13 using, 21 online service providers, 60 Outlook Express, 60, 62 P parallel device connecting, 72 parallel port location, 15 128 Setup Guide troubleshooting, 106 part numbers AC adapter, 11 auto - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 129
troubleshooting, 106 using, 111 registering computer, 23 regulatory information, 122 removing PC Card, 66 repair shipment, 91 repair service troubleshooting, 107 status lights battery, 56 location, 17 power, 21 support, 88 suspending resuming and, 108 troubleshooting troubleshooting, 106 User's Guide - HP Pavilion n3000 | HP Pavilion Notebook PC N321x - Most Recent Information - Page 130
W warranty, 86 repair, 91 Web browser, 61 Web site, 12 Windows key, 29 manual, 12 password, 33 setting up, 22 work environment, 37 working in comfort, 35 Y Y2K, 22 Year 2000, 22 130 Setup Guide
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HP Pavilion Notebook PC
Setup Guide