HP Pavilion n3490 HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu
HP Pavilion n3490 Manual
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- HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 1
HP Pavilion Notebook PC Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014 2 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 3
Product License Agreement Your HP Pavilion Notebook PC contains factory-installed software Recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software FAR 52.22719(c)(1,2). Edition History Edition 1 February 2000 This manual is printed on recycled paper. 4 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 5
buy Pavilion Notebook accessories 11 To find more information 12 Identifying the Parts of the Pavilion Notebook To reset the screen saver 23 Using the Pavilion Notebook PC 25 Operating the Computer 26 To Your HP Computing Equipment 38 Comfort and Safety Checklist 42 Your HP Pavilion Notebook - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 6
Power Consumption 50 To use automated power management 50 To use manual power management 51 Using Battery Power 54 To check the battery Connections...57 Using Your Modem ...58 To sign up with an Internet Service Provider 58 To connect to the Internet 59 To disconnect from the Internet Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 7
the Pavilion Notebook User's Guide 88 To get help from the HP notebook website 88 To call HP for Service and Support 89 Obtaining Repair Service 91 To receive warranty repair service 91 To prepare your computer for shipment 91 Solving Problems with Your Computer 93 Troubleshooting Techniques - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 8
U.S.A...122 Canada...123 European Union 123 Japan ...124 International ...124 Index ...127 8 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 9
Introducing the Pavilion Notebook PC Setup Guide 9 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 10
. • Quick Start sheet. • The HP Pavilion Notebook PC Setup Guide. • Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software included with your computer. • Microsoft Encarta CD. • Microsoft Works CD. • Microsoft Money CD. • Microsoft Windows manual. Software bundled on your - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 11
access to preferred e-services that increase business productivity. To buy Pavilion Notebook accessories You can HP F1738A). • Auto/airline adapter (HP F1455A). • AC adapter (HP F1454A). • Primary lithium ion battery (HP F1739A). • Y adapter for mouse and keyboard (HP F1469A). • Additional RAM-HP - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 12
Microsoft manual for Windows. Pavilion Notebook Web site HP Customer Care Web site For Windows ME: (Start, Help, Your HP Notebook, HP Notes). This manual contains information about using the standard features of Microsoft Windows. www.hp.com/notebooks www.hp.com/cposupport 12 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 13
Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Identifying the Parts of the Pavilion Notebook Front view 1 Latch to open the computer 2 Built-in microphone 3 Blue power button 4 Status lights (see "Status lights") 5 Built-in speakers 6 Touch pad (pointing device) Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 14
the Parts of the Pavilion Notebook 7 Click buttons 8 CD player power 9 CD player buttons 10 CD-ROM drive or DVD drive 11 Kensington lock slot (security connector) 12 Modem phone jack Side view 13 PC Card eject button 14 PC Card and CardBus slot (lower) 15 Floppy disk drive 14 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 15
Rear view Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook 16 Parallel port 17 Serial port 18 VGA port (external monitor) 19 Audio out (external speaker) 20 Microphone jack 21 USB port 22 PS/2 port 23 AC adapter jack Setup Guide 15 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 16
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Bottom view 24 Battery 25 Battery latch 26 RAM expansion cover 27 Hard disk drive 28 Hard disk drive latch and locking screw 29 System-off button (for resetting computer) 30 Port replicator connector 16 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 17
Status lights Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook 1 Power 2 AC connected 3 Battery 4 Caps Lock 5 Num Lock 6 Scroll Lock 7 Floppy disk drive access 8 Hard disk drive access 9 CD-ROM or DVD access Setup Guide 17 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 18
PC Identifying the Parts of the Pavilion Notebook CD-ROM drive buttons Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a CD-ROM drive or a DVD drive to turn on or off) 2 Previous track 3 Play 4 Stop 5 Next track 6 Volume control down 7 Volume control up 18 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 19
the Pavilion Notebook PC HP F1454A. Using any other AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product. Plug in the AC adapter, then connect the AC adapter to the rear of the computer, as shown. The battery starts charging. Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 20
in the internal modem. Check your telephone line type prior to connecting your phone line. The Pavilion Notebook modem supports the v.23 standard required for connecting to the MiniTel system in France. To connect to the for the first time, go to "To set up Windows" on page 21. 20 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 21
Pavilion power button again. To set up Windows The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium Service Provider (ISP). Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of non-HP the instructions as they appear on the screen. During setup, - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 22
Note Introducing the Pavilion Notebook PC Setting Up the Computer • Enter a user name. • Register your computer. • Accept the License Agreement. • Select an Internet Service Provider. If you experience any connection problems with your modem, you can try redialing. If that doesn't work, you can - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 23
Pavilion Notebook with Hewlett-Packard and gain access to service, support, and information. • Optionally, record your ownership of the Windows operating system with Microsoft. To reset the screen saver If your HP Pavilion appropriate for most mobile users.) • Click Apply and click OK. Setup Guide 23 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 24
- HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 25
Using the Pavilion Notebook PC Setup Guide 25 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 26
Using the Pavilion Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. 26 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 27
Using the Pavilion Notebook PC Operating the Computer The Applications key brings up the shortcut menu for the current application. This is the same For a character in the lower-right corner of a key, press and hold ALT GR to type the character. 1. Shifted. 2. Unshifted. 3. ALT GR. Setup Guide 27 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 28
To temporarily silence the speaker without changing the volume setting, click Mute. With the CD-ROM drive buttons Selected Pavilion Notebook models also have CD-ROM drive buttons, which you can use with music CDs when the system is button (to the left of the volume control up button). 28 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 29
Using the Pavilion Notebook PC Operating the Computer To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed the pointer over the item. Press and hold the left button while you move the pointer to the new location. Release the button. Setup Guide 29 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 30
Note Using the Pavilion Notebook PC Operating the Computer To customize the operation of the touch pad (and an external PS/2 or serial mouse, if -click speed, pointer speed, and pointer trail. • Click sensitivity. The touch pad is inactive when an external mouse is installed. 30 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 31
Using the Pavilion Notebook PC Securing the Computer Securing the Computer To set up password protection You can protect your computer from access by . (If you do not see the Passwords control panel, click on the View all Control Panels option.) 3. Select Change Passwords tab. Setup Guide 31 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 32
Using the Pavilion Notebook PC Securing the Computer 4. Click Change Windows Password. 5. Enter your old Windows password, if you had one; if not, leave Old this connector and is available at many computer stores. 1. Wrap the cable around a stationary object, such as a table leg. 32 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 33
Using the Pavilion Notebook PC Securing the Computer 2. Loop the cable to create a slipknot around the stationary object-make sure it can't slip off. Start, Programs, McAfee VirusScan, McAfee VirusScan Central. Refer to help within each of the VirusScan applications for tips on usage. Setup Guide 33 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 34
work area correctly and use your HP equipment properly. With that in mind Pavilion Library, Working in Comfort; for Windows ME: Start, Help, Your HP Notebook), or visit HP you use HP computing equipment or inflamed. RSI has been a reported problem for those who perform repetitive tasks such as - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 35
Using the Pavilion Notebook PC Working alone may not be sufficient to eliminate all potential problems. Maintaining good posture and positioning when working on computers earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work Environment When using HP computing - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 36
Using the Pavilion Notebook PC Working in Comfort Your Chair It's very important that your chair provides a front of the seat should be curved and finished in a "waterfall" edge. • An adjustable back support in both height and forward and backward tilt. It is important that the backrest correctly - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 37
Using the Pavilion Notebook PC Working in Comfort • A freely posture. • Back: While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms: Your adjusted correctly before getting a footrest. Setup Guide 37 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 38
Pavilion Notebook PC Working in Comfort • Head: Your head should be upright or tilted slightly forward. Avoid working with your head or trunk twisted. • Overall: Change your position frequently and take regular breaks to avoid fatigue. Setting Up Your HP HP eye level. Most HP monitors come with a - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 39
Using the Pavilion Notebook PC Working in Comfort • To avoid glare or reflection, try to position the monitor so the screen is at a right angle to your reduce stress on your neck and prevent eye fatigue, try to minimize the movement of your head and eyes while using a document holder. Setup Guide 39 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 40
Using the Pavilion Notebook PC Working in Comfort Your HP Keyboard The proper positioning and use of your HP keyboard is important when using HP computing equipment. Be sure to observe the following recommendations to optimize and forearms with the keyboard tilted away from you. 40 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 41
Using the Pavilion Notebook PC Working in Comfort • When using your HP keyboard, remember it takes very little pressure or force from your fingers to activate the keys. Improper typing your hand and fingers relaxed and try to maintain a neutral posture in your hand, wrist and forearm. Setup Guide 41 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 42
Using the Pavilion Notebook PC Working in Comfort • If you use your thumb to unexpected noise, always turn down the volume before connecting headphones or speakers to your HP equipment. When you put on the headphones, slowly increase the volume until you find and ANSI/HFS 100-1988. 42 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 43
Using the Pavilion Notebook PC Working in Comfort General • Work toward the side. • Back: While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms: Make sure be adjusted in height and angle. Setup Guide 43 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 44
other sections of Working in Comfort with Your HP Computing Equipment. Preparing Your Mobile Work Environment • Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support. 44 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 45
the Pavilion Notebook PC Working in Comfort • Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your frequently between your left and right hands and shoulders. Setup Guide 45 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 46
Using the Pavilion Notebook PC Caring for Your Computer Caring for Your Computer The following are recommendations for maintaining your computer during everyday use, not touch the touch pad or activate any other device that interrupts operation while the system is starting or stopping. 46 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 47
to the shortest comfortable interval. There are two types of LCD display available when you buy your Pavilion Notebook PC: HPA (high-performance addressing) and TFT (thin film transistor). HPA uses a passive- loss by self-discharge and to avoid deterioration of battery performance. Setup Guide 47 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 48
Using the Pavilion Notebook PC Caring for Your Computer To clean your computer You can clean the computer with a soft cloth dampened either with clean water to a soft cloth and then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 48 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 49
Traveling with Your Computer Setup Guide 49 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 50
extend battery life. With Windows 98 SE and Windows ME, Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption. • Power management options can be set to occur automatically, next hard disk activity will return to your current session. 50 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 51
use. Define these schemes so that they best support the ways in which you use your Pavilion Notebook. To set power management properties: 1. closing the window. -or- Click OK. To use manual power management You can shut down your computer manually whenever you need to with any of the following three - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 52
a low-battery warning" on page 55). • The timeout setting in the BIOS Setup utility is reached (default is 1 hour after system standby occurs). 52 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 53
be disabled. To resume normal operation, restore power (by connecting AC power or installing a charged battery), perform a full shutdown, and then restart the computer. Setup Guide 53 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 54
power icon to view the options for displaying power information. • Left click the power icon to display a menu of the available power schemes. 54 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 55
not using it. • See "Managing Power Consumption" on page 50 for other ideas about reducing power consumption while the computer is not in use. Setup Guide 55 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 56
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Making Connections Setup Guide 57 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 58
messages, and use your PC to send and receive faxes. Your Pavilion PC contains several software programs that work with your modem: • Internet operate at this speed or support this technology. Please check with your service provider for information on its capabilities Service Provider. 58 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 59
looking for. Using AOL as your ISP When you use AOL as your Internet Service Provider, you can access the Internet only with AOL's own software; you by clicking on links (such as those in the electronic User's Guide that link to the HP notebook Web site). • You cannot go to a website by entering - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 60
using AOL, e-mail services are part of your AOL service. For other ISPs, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This section includes instructions for using Outlook once. (Or double-click to view the message in its own window.) 60 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 61
and QuickLink III fax software included with your Pavilion PC enable you to use the computer to the program for your personal use. Follow the onscreen instructions. If you're unsure which setting to choose, accept a fax manually 1. When a fax call is coming in, choose Start on the - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 62
click the Next Fax button. To select modem modes If you have trouble connecting with your internal modem to other modems, you can try forcing The following table indicates the mode value to use for each supported modulation as well as the possible rates that can be used ,333 300 62 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 63
impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period of time you must download from the technical support area on the HP Pavilion Notebook Web site (www.hp.com/notebooks). Some Pavilion Notebook PCs include the TimTel - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 64
capabilities of the computer. The Pavilion Notebook supports standard Type I, II, and does not have a connection. The PC Card slot supports Zoomed Video, which allows a zoomed video card to Stop. This protects your data and avoids unexpected problems. You can restart the card by removing it, - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 65
screen. • In PC Card Properties, select your network card. • Click Stop. 2. Remove the PC card. 3. Insert the PC card again to reestablish network connection. Setup Guide 65 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 66
refer to a callout number on the figures. Port location on Component Pavilion Notebook Port replicator Printer (parallel) 1 10 Printer (serial) 2 15 Microphone 5 16 Audio-in -- 14 * You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. 66 Setup - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 67
Pavilion Notebook ports Making Connections Connecting External Components 1 Parallel port 2 Serial port 3 VGA port (external monitor) 4 Audio out (external speaker) 5 Microphone jack 6 USB port 7 PS/2 port 8 AC adapter jack Setup Guide 67 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 68
replicator. Make sure that the AC status light is on. 2. Align the computer with the locator pins on the port replicator, as shown. 68 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 69
prefer, you can change this setting using the BIOS Setup Utility: 1. Restart the computer, and press F2 at the HP Invent logo to enter the BIOS Setup Utility. 2. Tab to the Power menu. 3. If the Auto Turn on Dock port replicator, as shown. 2. Lift the computer from the port replicator. Setup Guide 69 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 70
/2 mouse is connected, the touch pad is normally disabled. The Pavilion Notebook provides one PS/2 port; the optional port replicator provides two PS/2 port on the computer. • To connect both a mouse and keyboard, use the HP F1469A Y adapter. • To connect a device that has a PC-type jack, first - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 71
and parallel ports, and scanners on a single bus. The Pavilion Notebook provides one USB port; the optional port replicator provides chain connection. If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP Web site, for the latest . Setup Guide 71 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 72
the display options: Pavilion Notebook display, external monitor monitor to your Pavilion Notebook. With to adjust these settings. Pavilion Notebook screen Screen area Colors 1024×768 pixels 1. Set your Pavilion Notebook display settings according to onscreen instructions. 6. Click Start, - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 73
by selecting Display #2. These settings can be different from your Pavilion Notebook display settings. There are a few limitations with dual display since the display driver cannot reallocate the display memory for dual display support. • Under dual display mode, only the software cursor can be - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 74
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Configuring and Expanding Your Computer Setup Guide 75 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 76
control the hardware and therefore have a fundamental effect on how the Pavilion Notebook PC operates. To run the BIOS Setup utility 1. Close all then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. After you select 76 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 77
) Default COM 1, 3F8, IRQ 4 LPT1, Addr 378, IRQ 7 Extended Capabilities (ECP) DMA 3 Disabled Key Repeat Rate=30cps, Key Delay=½ sec Default Enabled Never 2.0 minutes Setup Guide 77 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 78
period of inactivity after which the computer turns off LCD panel and hard disks and minimal CPU support Sets the period of inactivity after which the computer enters suspend mode. Sets the period of disk setup to original custom values. Reports the current BIOS version number. 78 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 79
modules CAUTION The Pavilion Notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer's until it latches. 5. Replace the RAM expansion module door. 6. Insert the battery. Setup Guide 79 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 80
Note Configuring and Expanding Your Computer Installing RAM modules The Pavilion Notebook comes with 64 megabytes (MB) of random access memory (RAM) installed, and the size of the Hibernate in RAM; otherwise, you risk losing work in progress. See Expanding the Hibernate Partition 80 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 81
release the latches, the free edge of the module pops up. 3. Pull the module out of the connector. 4. Replace the RAM expansion module door. Setup Guide 81 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 82
hard disk drive, you should create a Hibernate partition on the drive before loading any software. See "Expanding the Hibernate Partition" on page 83 82 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 83
came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select the CD-ROM/DVD drive as the boot device from the menu and press Ctrl+Alt+Delete. 14. Follow the onscreen instructions for setting up Windows. 15. When Windows setup is complete, reinstall - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 84
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Service and Support Setup Guide 85 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 86
to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 87
Service and Support Hewlett-Packard Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Setup Guide 87 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 88
Service and Support Getting Support for Your Pavilion PC Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: • Look up information in this User's Guide. • - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 89
the country of use, the customer must call one of the supported HP Customer Care Centers located nearest the region. Currently, HP Pavilion N3000 Series notebook service and support assistance is only provided in the following countries: Pavilion N3000 Series US Only - (970) 635-1000 Setup Guide 89 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 90
Service and Support Getting Support for Your Pavilion PC To check the build version When you communicate with an HP support person, you may need to find out what version of the software is installed on your computer. You can find information about the build in - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 91
HP notebook product is not normally sold by HP in the country of use, it must be returned to a supported country for services. (Currently, HP Pavilion Notebook PC service is only provided in the United States.) Warranty service to sending your computer in for service: • PC cards • AC adapter and power - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 92
Support Obtaining Repair Service 3. When sending your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. If the hard disk drive is defective, you will receive a replacement drive with the original HP - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 93
Solving Problems with Your Computer Setup Guide 93 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 94
with Your Computer Troubleshooting Techniques Troubleshooting Techniques Audio Problems If sound is not audible • • Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site (www.hp.com/notebooks). CD-ROM Drive Problems If you can't boot from a CD in the - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 95
Troubleshooting Techniques 5. Exit the BIOS Setup utility. • Reboot the computer. You may also want to test the CD-ROM drive with diagnostics. See Testing Hardware Operation. Display Problems the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Memory menu. - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 96
Solving Problems with Your Computer Troubleshooting Techniques 5. Select 4MB or 8MB Click Advanced. 5. Click the Monitor tab. 6. Click Change. 7. Click Next. 8. Choose to manually select the monitor type. 9. Select Laptop Display Panel (800×600) and click Next. 10. Click Operation. 96 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 97
Solving Problems with Your Computer Troubleshooting Techniques DVD Problems If you can't boot from a CD or DVD in the DVD drive • Make sure the CD or DVD is bootable, such as the Pavilion Notebook Recovery CD. • If you always want to boot from a CD or DVD when one is present, check the boot order in - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 98
Solving Problems with Your Computer Troubleshooting Techniques If you get a "System Error: Unable to read drive" message when running a CD program or a movie on the ScanDisk surface scan to check the platter. From the Start menu, click Programs, Accessories, System Tools, ScanDisk. 98 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 99
Solving Problems with Your Computer Troubleshooting Techniques • In Windows ME, check your disk using error-checking (open My Computer, select the disk you want to scan, If a special feature on the PS/2 mouse doesn't work • Make sure you installed any drivers included with the mouse. Setup Guide 99 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 100
that service may be unavailable temporarily or that your settings are incorrect. • Try restarting your computer and attempt another connection. • Try an alternative dial-in number. • Download the latest modem driver from the technical support area of the HP Pavilion Notebook Web site (www.hp.com - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 101
(PCMCIA) Problems If the notebook doesn't recognize a PC Card • Remove and reinsert the PC card. • If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). • Check the HP Pavilion Notebook Web site for information about supported PC - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 102
Solving Problems with Your Computer Troubleshooting Techniques If an I/O card stops 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, set CPU of available free disk space. 102 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 103
with Your Computer Troubleshooting Techniques Port Replicator Problems If a port on a port replicator isn't working • Check that AC power is connected. • Try using the corresponding notebook port, while undocked. • See the manual for the port replicator. Power and Battery Problems If the computer - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 104
Solving Problems with Your Computer Troubleshooting Techniques 3. From the Power menu, make sure Enable Power Saving is enabled. 4. Exit the BIOS Setup utility. If the you have a connection to another computer, the computer doesn't suspend if the connection is actively in use. 104 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 105
, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers. Serial, Parallel, and USB Problems If a serial mouse doesn't work • First, make certain you completely followed the manufacturer's installation instructions to install the mouse - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 106
modem doesn't work properly • In Windows Help use the Modem Troubleshooter. • Check the port connection (it may be loose). • Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 107
with Your Computer Troubleshooting Techniques Startup Problems If the computer doesn't respond at From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility or Esc to change the boot order desktop will appear. Setup Guide 107 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 108
Solving Problems with Your Computer Troubleshooting Techniques If the operating system hangs after you have suspended or resumed • Your system may hang if you dock or resuming the computer. Make sure your computer has completely suspended or resumed before you dock or undock it. 108 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 109
Problems with Your Computer Testing Hardware Operation Testing Hardware Operation The Pavilion test: 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the initial Support Ticket log file. (If you want to view the Support Ticket, press F7.) Setup Guide 109 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 110
Problems with Your Computer Testing Hardware Operation 8. Press F3 twice to exit and reboot. If you saved a Support Ticket, you can also view it later. From the directory c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt. 110 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 111
CD to recover an original Pavilion Notebook build, or you can use it to install the HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive; for instructions, see "To recover an - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 112
to the BIOS to enhance the capabilities of the Pavilion Notebook. Updates will be available from HP Customer Care. Visit the technical support area of the HP Pavilion Notebook Web site at www.hp.com/notebooks. Download the BIOS update and follow the instructions in the README.TXT file on how to - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 113
Problems with Your Computer Recovering and Reinstalling Software To recover an application The Recovery CDs restore all the software that was originally on your HP Pavilion has its own folder that includes a readme file of instructions. A few applications do not have installation programs on the - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 114
When sending your Pavilion Notebook to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. If the hard disk drive is defective, you will receive a replacement drive with the original HP software. 114 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 115
Specifications and Regulatory Information Setup Guide 115 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 116
Pavilion Notebook PC specifications, go to the HP Pavilion Notebook Web site at www.hp.com/notebooks. Pavilion with External System RAM up to 8 Megabytes. Zoomed Video support for lower PC Card slot. Dual-monitor support. Rechargeable 8-cell lithium ion battery (14.4 Vdc, 3.2 116 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 117
. To download this driver, go to the software update area of the HP Pavilion Notebook Web site. Universal serial bus (USB). 9-pin, 115,200-bps -/32-bit PC Card slot (3.3- and 5-V support). CardBus enabled. Zoomed Video support. Optional port replicator. User and administrator passwords. Guide 117 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 118
- FFFFF Software System Resources The tables on this page show typical resource usage as set up by the Pavilion Notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the upper memory blocks (UMBs) or PC Card memory windows) System BIOS 118 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 119
drive controller COM1 (serial port) DMA Channels Free LPT1 (ECP parallel port) Floppy disk drive Free Cascade from secondary PMA controller Free Free Free Setup Guide 119 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 120
Power Cords The power cord supplied with the Pavilion Notebook AC adapter should match the plug and AC adapter (HP F1454A), contact your local Hewlett-Packard dealer or Sales and Service office. Country Rated Voltage and Current HP Part Number Canada 250 Vac (2.5 A) 8120-8373 120 Setup Guide - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 121
are recommended: • Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center-see the Pavilion Notebook Support and Service section of this User's Guide. • Do not attempt to make any adjustment of the unit - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 122
HP Pavilion Notebook PC complies with regulations in certain regions. Any modifications to the Pavilion Notebook not expressly approved by Hewlett-Packard could void the authority to operate the Pavilion Notebook in these regions. U.S.A. The HP Pavilion -TV Interference Problems. This booklet - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 123
857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules. Operation is subject to termination point. In event of problems, you should contact you equipment supplier in the first instance. Setup - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 124
Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer: Hewlett-Packard Company Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product name: HP Pavilion Notebook PC Options: All - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 125
this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1740A and F1454A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 126
- HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 127
Notebook bottom view, 16 front view, 13 rear view, 15 side view, 14 support, 88 Pavilion Notes, 12 PC Cards slot for, 14 phone jack location, 14 phone line connecting, 20 plug requirements, 120 pointing device location, 13 using, 29 power button location, 13 connecting AC, 19 Setup Guide 127 - HP Pavilion n3490 | HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 128
, 10 license, 3 updates, 88 speakers location, 13 Start menu, 52, 53 startup troubleshooting, 107 status lights battery, 54 location, 17 power, 21 support, 88 telephone, 89 suspending resuming and, 107 troubleshooting, 107 System standby, 52 system-off button location, 16 T telephone numbers, 89
HP Pavilion Notebook PC
Setup Guide