HP Pavilion n5250 HP Pavilion Notebook - Reference Guide
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- HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 1
HP Notebook PC Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. 2 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 3
now either remove the software from your hard disk drive and destroy the Recovery CD, or return as part of the HP computer product. It shall supersede any non-HP software license terms that -ROM and/or support utility software may be used only for restoring the hard disk of the HP computer with which - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software 52.22719(c)(1,2). Edition History Edition 2 October 2000 This manual is printed on recycled paper. 4 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 5
set up Windows 21 To register your computer 22 To connect to an Internet Service Provider 23 To reset your computer 24 Using Your Computer...27 Operating the CD or DVD 35 To use your DVD drive 36 To use your CD-RW drive 36 To use your CD-RW/DVD drive 37 Securing the Computer 38 To set - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 6
42 Caring for Your Computer 44 To protect your hard disk drive 44 To take care of your computer 44 To 47 Managing Power Consumption 48 To use automated power management 48 To use manual power management 50 Using Battery Power...53 To check the battery status 53 Utility 82 6 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 7
Service and Support 93 Obtaining Repair Service 96 To receive warranty repair service 96 To prepare your computer for shipment 96 Solving Problems with Your Computer 99 Troubleshooting Techniques 100 Audio problems 100 CD-ROM drive problems 100 Display problems 101 DVD problems...102 Hard - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 8
If you decide to remove the hard disk drive 121 To install the hard disk drive again 123 Specifications and Regulatory Information 125 Hardware and Software Specifications 126 BIOS 146 Canada ...147 European Union 147 Japan ...148 Russia ...148 International...148 Index...151 8 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 9
Introducing Your Computer Reference Guide 9 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 10
= HP notebook PC Startup Guide = Recovery CD (or CDs), used to restore Windows and all software included with your computer = Microsoft Windows manual .hp.com/notebooks. As new accessories become available, you'll find them listed here. Some of the HP notebook accessories and replacement modules - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 11
how to get the computer up and running quickly. The Startup Guide is the printed HP manual that came with your computer. It shows how to set up and operate your computer and where to go for help if you run into trouble. This document contains late-breaking information available after the Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 12
(see "Status lights" on page 16) 4 Pad Lock touch pad on/off button 5 Touch pad (pointing device) 6 Scroll up/down toggle 7 Click buttons 8 CD-ROM drive or DVD 9 Microphone 10 CD-ROM or DVD eject button 11 Blue standby button 12 Modem port (on selected models) 13 LAN port (on selected - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 13
Front view Introducing Your Computer Identifying Parts of the Notebook 14 Headphone audio jack 15 Status panel mode select button (on selected models) 16 Status panel (on selected models) 17 Multimedia buttons (on selected models) 18 Latch (to open computer) Reference Guide 13 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 14
28 Kensington lock slot (security connector) 29 PC card slots 30 System-off button (for resetting computer) 31 PC card eject buttons 32 Floppy disk drive 14 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 15
Bottom view Introducing Your Computer Identifying Parts of the Notebook 33 Battery 34 Battery latch 35 RAM expansion cover 36 Port replicator (docking) connector (on selected models) Reference Guide 15 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 16
Introducing Your Computer Identifying Parts of the Notebook Status lights 1 Power 2 Battery 3 Caps lock (capital letters) 4 Num lock (numeric keypad) 5 Scroll lock 6 Floppy disk drive access 7 Hard disk drive access 8 CD-ROM drive or DVD access 16 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 17
"Using the BIOS Setup Utility" on page 82. Power switch and standby button There are two controls above the keyboard that affect power in the HP notebook PC. The switch at the top left turns computer power on and off, and the large blue button in the top center puts the - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 18
to normal operation when it is in standby mode, press the standby button again. The display and the hard disk drive will turn on, and the session you were working on earlier will be recovered from RAM. Hint If Keep the adapter plugged in until your battery is charged again. 18 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 19
the battery, connect the AC adapter to the computer and recharge the battery while you work. You can also replace a low battery with another that is more fully charged. Do not mutilate, puncture, or dispose of batteries in to the rear of the computer. The battery starts charging. Reference Guide 19 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 20
the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer to the warranty statement for your product. To connect a phone line Selected models of the HP notebook PC include a built-in modem. If you prefer, you can instead use a - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 21
switch to the left again. To set up Windows Your HP notebook has Microsoft Windows-either Windows 98, Windows ME or Windows 2000-preinstalled on the hard disk drive. The first time you turn on your computer, a Windows a phone line" on page 20. 1. Slide the power switch to the left. Reference Guide 21 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 22
2000, you are not prompted to register, but you can register by modem if you double-click the HP Notebook Registration icon on the desktop or click the Register link in the Windows 2000 welcome screen. See that the phone line is connected and follow the onscreen instructions. 22 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 23
fax it to HP. You will find the fax number on the registration form. By completing registration, you will: = Record your ownership of the computer with Hewlett-Packard and gain access to service, support, and information , you can instead use a PC card modem or an external modem.) Reference Guide 23 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 24
you locate an ISP in your area. OR Click Start, Programs, Online Services and select one of the listed ISPs. This begins the registration process you have chosen. OR If available, double-click the desktop icon labeled "HP e-Center" and select "Internet sign-up". OR If available, double-click Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 25
Introducing Your Computer Setting Up the Computer 4. After the computer shuts down, slide the power switch and release it to turn the computer on again. Reference Guide 25 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 26
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Using Your Computer Reference Guide 27 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 28
external keyboard) Fn+Down arrow Decreases sound volume (except on external keyboard) *The Lock key is in the top row of the keyboard: 28 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 29
combination Does this Windows key+E Runs Windows Explorer Windows key+F1 Runs Windows Help and Support Windows key+F Runs Windows Find: Files or Folders Windows key+M Minimizes all displayed windows indicator is lit. = To turn off the embedded keypad, press Fn+F8 again. Reference Guide 29 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 30
. When you are using battery power, the display dims automatically to conserve power. You can use the brightness controls to override this adjustment. 30 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 31
volume controls within the software; consult help in an application to use such controls. In some cases, the application responds only to those controls. Reference Guide 31 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 32
new location. Release the button. = To scroll up and down, press the top or bottom of the center toggle below the touch pad. 32 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 33
the BIOS Setup Utility" on page 82 To use the One-Touch buttons The One-Touch buttons on your HP notebook allow you to start your e-mail or a Web browser-or any other application-by pressing a single button buttons tab. 4. Click on the button of the key you want to reconfigure. Reference Guide 33 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 34
window. To format display of application names When you press a One-Touch button on your HP notebook, the name of the application that is starting appears onscreen. You can change the size Click Change Onscreen Display. 5. Follow the instructions below for specific formatting actions. 34 Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 35
reading it. Otherwise, the computer could stop responding and you could lose data. 1. Press the button on the face of the CD-ROM or DVD drive. If you are using this drive for the first time, be sure to remove any packing material that may be present. Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 36
you can manually open the drive to remove a CD by inserting a straightened paper HP\PROGRAMS\CDRW\SETUP.EXE to run the install directly. = Adaptec software on CD: Locate the Adaptec CD, insert it into the drive and setup will run automatically. Follow the instructions on the screen. 36 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 37
Click Start, Programs, Adaptec Easy CD Creator, Setup. You can also go to C:\HP\PROGRAMS\CDRW\SETUP.EXE to run the install directly. = Adaptec software on CD: Locate the Adaptec CD, insert it into the drive and setup will run automatically. Follow the instructions on the screen. Reference Guide 37 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 38
1. Check that you have set up a Windows password, as described above. 2. Click Start, Settings, Control Panel 3. Double-click Power Management. 4. Select Advanced tab. 38 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 39
you want to set up hardware password protection for a non-Administrator account, see Windows Help and Support (click Start, Help). To activate password protection when resuming in Windows 2000 1. Check that you have blank. 6. Enter your new password twice. 7. Click OK and Close. Reference Guide 39 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 40
around a stationary object, such as a table leg. 2. Loop the cable to create a slipknot around the stationary object-make sure it can't slip off. 40 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 41
98. Although HP has tested version 5.02 for use on this notebook, McAfee does not officially support Windows ME HP strongly recommends that you update to the newer version of Virus Scan when it becomes available. You may do so through the update features of the Virus Scan program. Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 42
HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\library-as well as at www.hp Comfort in the online HP Library. Your mobile work environment = Use a chair that provides good support for your lower back Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 43
as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose. = Try to type as notebook equipment frequently between your left and right hands and shoulders. Reference Guide 43 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 44
before transporting it. This turns off the hard drive. A drop of a few inches onto a rigid surface while the hard drive is operating could cause loss of data or damage to the drive. = Carry the computer in a padded inclement weather) or in any extremes of temperature or humidity. 44 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 45
is starting or stopping. = Back up your work regularly. Copy files to floppy disk, tape, or network drives. = Use a virus-scanning program, such as the included application (VirusScan, for example), to check the to the minimum level for your comfort (Fn+F1 or Fn+F2) (TFT only). Reference Guide 45 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 46
the cleaner to a soft cloth and then gently wipe the display. = You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 46 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 47
Traveling with Your Computer Reference Guide 47 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 48
by pressing the appropriate key. See "To use manual power management" below. To use automated power management System hibernation, standby, monitor, and hard disk timeouts automatically occur based on the values set level, see "To respond to a low-battery warning" on page 54. 48 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 49
. System standby Action When Resume Turns off the display and hard disk drive to conserve battery power. No activity of the keyboard or mouse, no disk drive access, and no port (serial, parallel, or IR) Windows ME and Windows 2000, standby and suspend are equivalent terms.) Reference Guide 49 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 50
details see Windows Help and Support.) 3. Set the timeout manual power management You can manage your computer's power manually whenever you need to. with any of the following three levels of power management. System standby Action When Resume Turns off the display and hard disk drive Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 51
low level. See "To respond to a low-battery warning" on page 54. In Windows 98, hibernate mode occurs automatically with critical low battery power only, manual initiation of hibernate is not available by default (except, if you wish, you can modify the default setting for the power switch or the - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 52
. 2. Double-click Power Management in Windows 98; double-click Power Options in Windows 2000 and Windows ME. (For details see Windows Help and Support.) 3. Set the timeout periods you prefer. (You can choose Never, but that setting is not recommended for hibernate mode.) 4. Click OK. 52 Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 53
Traveling with Your Computer Using Battery Power Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your -battery full AC attached-battery charging AC attached-battery will not accept charge (abnormal) Reference Guide 53 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 54
again until you restore power by one of the following actions: = Plug in the AC adapter (see "To connect AC power" on page 19). OR = Replace the battery with one that is charged (see "To install the battery" on page 19). The system must first be shut down or put into - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 55
Power To optimize battery operating time = Plug in the AC adapter, especially while using the CD-ROM drive or DVD, the floppy disk drive, or any external connections such as a PC card or a modem. = If you have an I/O running or on standby, the processor changes to high speed. Reference Guide 55 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 56
the processor while Windows is running, double-click the Intel SpeedStep Technology icon in the taskbar or use the Control Panel Power icon. 56 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 57
Making Connections Reference Guide 57 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 58
HP notebook PC include a built-in high-speed V.90 modem. This modem allows you to connect to any Internet Service Provider (ISP) that has V.90 interoperable modems. Check with your ISP for a list of telephone numbers that support 4 wires. (You must not use a PBX or digital line.) 58 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 59
connections only. = Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period of time you must wait before trying again differ to the modem cable whenever you are using the modem. Reference Guide 59 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 60
Internet Service Provider (ISP), see "To connect to an Internet Service Provider" on page 23 for instructions. as those in the electronic Reference Guide that link to the HP notebook website). = You cannot , please refer to the Microsoft Operating Manual included in your box or Windows Help - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 61
dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. = See Windows Help for information You can type AT commands in the space for extra settings. Reference Guide 61 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 62
e-mail is part of your AOL service. For other ISPs, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This section includes instructions for using Outlook Express. To start once. (Or double-click to view the message in its own window.) 62 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 63
is included with Windows 98 and Windows ME on the hard disk. To start QuickLink With Windows 98 or Windows ME the program for your personal use. Follow the onscreen instructions. If you're unsure which setting to choose, receive a fax manually, follow these steps: 1. When a fax call is coming - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 64
faxes, stop here. 3. On the Advanced Options tab, open the Fax Service Management window. 4. In the list under Fax, click Devices, then right- Start, Programs, Accessories, Communications, Fax, Send Cover Page Fax. Follow the instructions to create and send the fax. If instead you want to send a - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 65
received automatically. 1. Click Start, Programs, Accessories, Communications, Fax, My Faxes. 2. In the Received Faxes folder, double-click the fax. 3. To print, click File, Print. Reference Guide 65 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 66
to the Internet. To connect to a LAN 1. Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections. 2. Plug Microsoft TCP/IP protocol. See Windows Help or your Microsoft manual for information about setting up and using LAN connections-click Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 67
Cards CAUTION The two PC card slots are available for storing data and expanding communication capabilities. Your computer supports standard Type I, II, and III PC cards (PCMCIA and CardBus). You can use one slot or computer. 3. Press the eject button and pull out the PC card. Reference Guide 67 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 68
the side of the computer. 3. Press the eject button and pull out the network card. 4. Insert the card again to reestablish network connection. 68 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 69
Microphone 5 11 Modem (serial) 2 5 Monitor 3 7 Printer (parallel) 7 6 Printer (serial) 2 5 PS/2 keyboard 6* 3 PS/2 mouse 6* 2 Speakers - 12 TV set 4 8 USB device 9 9 *You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 70
Making Connections Connecting External Components Notebook ports 1 AC adapter jack 2 Serial port 3 VGA port (external monitor) 4 TV out 5 Microphone port 6 PS/2 port 7 Parallel port 8 Infrared port (on selected models) 9 USB ports 70 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 71
a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive. = Connect the parallel printer cable or other parallel cable to the parallel port of the computer or the port replicator. Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 72
performance by installing the accelerator software supplied with your Zip drive. To connect an external keyboard or PS/2 mouse The problems making this connection, contact the vendor of the peripheral device, as well as the HP website, for the latest versions of the USB drivers. 72 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 73
, YOU MUST ENABLE THE INFRARED PORT IN THE BIOS. 1. Reboot your computer. 2. When you see the HP logo, press F2. 3. Select the System Devices menu. 4. Set Infrared Port to Enabled. 5. Set Mode the next boot into Windows and the appropriate drivers will be automatically installed. Reference Guide 73 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 74
can assign the same printer to the infrared port by adding another printer. Windows will keep the same printer driver, and you can then also assign it to the infrared port. You can print from your applications to an Wireless Link software built into Windows 2000 and Windows ME. 74 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 75
Click Windows Setup, Communications, and select Direct Cable Connection. See the Windows online help for instructions about how to use Direct Cable Connection or Wireless Link. To use an external monitor You Settings, Control Panel, Display, Settings tab to adjust these settings. Reference Guide 75 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 76
the computer. Windows will detect the second monitor and attempt to load the proper display driver. Follow the onscreen instructions. 6. Click Start, Settings, Control Panel, Display, Settings tab. Position the second monitor list. The computer's display will change to 640x480. 76 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 77
settings in the BIOS Setup utility. To do this, reboot your computer and when you see the HP logo, press F2 to start the BIOS Setup utility. Then select the appropriate television type in the find additional information about the port replicator in the manual that comes with it. Reference Guide 77 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 78
switch to the left to turn it on. After the computer is turned on, you can close the lid while it is running. 78 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 79
Making Connections Connecting External Components To disconnect from the port replicator 1. Press down on the release tab on the right side of the port replicator. 2. Lift the computer from the port replicator. Reference Guide 79 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 80
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Configuring and Expanding Your Computer Reference Guide 81 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 82
restart the computer (Click Start, Shut Down, Restart). 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the options you . To Boot from a Floppy Disk or CD-ROM Your HP notebook is configured to boot from the hard drive first. If you want to boot from a floppy disk or - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 83
slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer's computer chips are extremely static-sensitive. Static electricity RAM expansion cover located on the bottom of the computer, using a Phillips screwdriver. Reference Guide 83 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 84
expansion module into the connector at about a 30 angle until it's fully inserted. Then press down at both sides of the module until it latches. 5. Replace the RAM expansion module door. 6. Insert the battery. 84 Reference - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 85
the sides of the module). When you release the latches, the free edge of the module pops up. 2. Pull the module out of the connector. 3. Replace the RAM expansion module door. Reference Guide 85 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 86
hard disk drive and erase all data on the disk. Be sure to back up all data from your hard disk before you begin this procedure. After the hard disk drive when you see the HP logo, press Esc. 6. Select CD-ROM/DVD Drive as the first boot Follow the onscreen instructions for setting up Windows. - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 87
Hewlett-Packard supports three operating systems (OSs) on your notebook- Windows 98, Windows ME and Windows 2000-and your computer was shipped with one of these OSs. If you decide to install the other OS instead, be sure to download the latest drivers for it from the Web at www.hp.com/notebooks - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 88
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Service and Support Reference Guide 89 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 90
with your HP computer. HP Pavilion and XE Series Notebooks typically come with a standard one-year warranty. Please see your Warranty Duration sheet for more details. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 91
Service and Support Hewlett-Packard Limited Warranty Statement legal STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OF THIS PRODUCT TO YOU. Reference Guide 91 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 92
. To get help with your computer, click the Technical Support button. In the technical support area, you will have access to: = answers to frequently asked questions = software, driver, and BIOS updates = electronic manuals = troubleshooting solutions = self-help tools 92 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 93
everyday language, then wizards you through a variety of userfriendly support options. Find more information about Instant Support on our external website at www.hp.com/hps/instant/index.htm. To call HP for Service and Support If you are unable to solve a problem with your computer, you can call the - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 94
sold and supported by HP in the country of use, the customer must call one of the supported HP Customer Care Centers located nearest the region. Currently, OmniBook XE3 and Pavilion notebook service and support assistance 10350 +31 (0)20 606 8751 +47 22 11 6299 +48 22 519 06 00 94 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 95
Service and Support Getting Support for Your HP Notebook PC Portugal Russia (Moscow) Russia (St. Petersburg) Spain Sweden Switzerland Turkey United Kingdom Africa/Middle East Israel Republic 80 11 11 +90 (0)212 221 69 69 +44 (0)207 512 52 02 +972 (0)9 952 4848 +27 (0)86-000-1030 Reference Guide 95 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 96
The HP support person will let you know about repair charges and processes. To prepare your computer for shipment 1. Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive. While your computer is being repaired, the hard disk may be replaced or reformatted - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 97
Service and Support Obtaining Repair Service will put it into one of their boxes. HP recommends that you leave the hard disk drive in the computer when you send it for hard disk drive for this (or some other) reason, see "Removing and Reinstalling the Hard Disk Drive" on page 121. Reference Guide 97 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 98
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Solving Problems with Your Computer Reference Guide 99 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 100
few common problems and troubleshooting techniques for your HP notebook PC. Audio problems If sound is driver from the technical support area of the HP notebook website www.hp.com/notebooks. You may also want to test the audio with diagnostics. See "Testing Hardware Operation." CD-ROM drive problems - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 101
Problems with Your Computer Troubleshooting Techniques 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD Drive. 3. Select CD-ROM/DVD Drive 2. Double-click Display. 3. Click the Settings tab. Reference Guide 101 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 102
Solving Problems with Your Computer Troubleshooting Techniques 4. Move the HP logo, press Esc to open the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD Drive. 3. Select CD-ROM/DVD Drive for first boot device. = Reboot the computer. 102 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 103
Problems with Your Computer Troubleshooting Techniques If the DVD is playing erratically = Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will have to be replaced your DVD drive, reinstalling the software or recovering your hard disk - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 104
format, flip the disc over and play the other side. You may also want to test the DVD drive with diagnostics. See "Testing Hardware Operation." Hard disk drive problems If the computer's hard drive doesn't spin = Make sure the computer has power. If necessary, connect the AC adapter, making sure it - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 105
Solving Problems with Your Computer Troubleshooting Techniques = In Windows 98, run click Check Now). You may also want to test the hard disk drive with diagnostics. See "Testing Hardware Operation." Heat problems If the computer gets hot = Make sure the air detected properly. Reference Guide 105 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 106
on a PS/2 mouse doesn't work = Make sure you installed any drivers included with the mouse. = Shut down and resume the computer, so Support, search for Memory Troubleshooter. = If you are having memory problems running MS-DOS programs, in Windows Help and Support search for MS-DOS Troubleshooter - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 107
Problems with Your Computer Troubleshooting service may be unavailable temporarily or that your settings are incorrect. = Try restarting your computer and attempt another connection. = Try an alternative dial-in number. = Download the latest modem driver from the technical support area of the HP - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 108
Solving Problems with Your Computer Troubleshooting Techniques 2. Double-click System. 3. Click the Device Manager tab. 4. Double-click Modem to list the current modem devices. -Touch button = Check that the Onscreen Display is enabled. 1. Click Start, Settings, Control Panel. 108 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 109
. PC card problems If the notebook doesn't recognize a PC card = Remove and reinsert the PC card. = If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). = Check the HP notebook website for information about supported PC cards - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 110
Troubleshooting Techniques 2. Double-click Phone and Modem Options. 3. Select the Modems tab. 4. Select the internal modem. 5. Click Remove. 6. Click OK. You may also want to test the PC card with diagnostics. See "Testing Hardware Operation." Performance problems . Port replicator problems If a port - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 111
with Your Computer Troubleshooting Techniques Power and battery problems If the computer turns feature to reduce hard disk access. = If the operating time has become shorter and the battery is more than a year or two old, you may need to replace the battery. = charging. Reference Guide 111 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 112
may also want to test the power management system with diagnostics. See "Testing Hardware Operation." Printing problems For most printing problems, use the Print Troubleshooter in Windows Help and Support. If a serial or parallel printer doesn't print = Check that you are using a proper cable or - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 113
Problems with Your Computer Troubleshooting Techniques If the left edge of printed output is missing = If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 114
Solving Problems with Your Computer Troubleshooting Techniques 5. Double-click the internal modem. 6. Select the check the HP notebook website, for the latest versions of the USB drivers. You may also want to test the ports with diagnostics. See "Testing Hardware Operation." Startup problems If the - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 115
When you see the HP logo, press F2 to start the BIOS Setup utility. 3. Tab to the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD Drive. 4. Select Floppy Drive for first boot device. 5. Exit the BIOS Setup utility. Standby and resume problems If the computer - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 116
to preserve the state of the computer. The computer reboots when you exit the program, so that drivers can be loaded. To run the diagnostic test 1. Reboot the computer and, when you see the HP logo, press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 117
Solving Problems with Your Computer Testing Hardware Operation 6. When you have create a Support Ticket log file. (You will need a blank floppy disk to save the Support Ticket-or you can save it on the hard disk by following onscreen instructions.) 8. If you want to view the Support Ticket, press - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 118
from your hard drive; for instructions, see "To recover an application" on page 120. The Recovery CD provides the HP notebook-specific Windows drivers to configure your custom system. You can find drivers: = On the hard drive under c:\hp\drivers. = On the Recovery CD, under \hp\drivers. = On the - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 119
CAUTION Note Solving Problems with Your Computer Recovering and Reinstalling Software To replace a damaged Recovery CD If you lose or damage the Recovery CD, call the HP Customer Care Center for information about replacing it. See "To call HP for Service and Support" for the phone number. To update - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 120
Problems with Your Computer Recovering and Reinstalling Software To recover an application If you remove an application from your hard hard drive in c:\hp\programs. Each application has its own folder that includes a file of instructions HP notebook PC, but the recovery program erases the hard drive - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 121
computer. If you do need to remove it, HP recommends that you back up your data and allow a qualified service person to do it. If you decide to remove the drive yourself, follow these instructions carefully. If you decide to remove the hard disk drive 1. Shut down the computer, unplug the AC adapter - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 122
Solving Problems with Your Computer Removing and Reinstalling the Hard Disk Drive 5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.) WARNING Handle the hard drive by its edges only, since static electricity can permanently damage computer parts. - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 123
Problems with Your Computer Removing and Reinstalling the Hard Disk Drive To install the hard disk drive again If you have removed the hard disk drive when you shipped the computer for service the cover to secure it. 13. Close the display and replace the two screws at the rear of the hinge covers. 14 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 124
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Specifications and Regulatory Information Reference Guide 125 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 126
up-to-date information on HP notebook PC specifications, go to the HP notebook website at www.hp.com/notebooks. BIOS Setup /yyyy format. Floppy Drive Sets the floppy drive type. Detected and set automatically. Internal Hard Disk Sets the hard disk drive size. Detected and 126 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 127
secondary channel (Both), or neither (Disabled). Enables or disables floppy disk drive controller. Sets how the serial port is configured-by the user (Enabled), inactive (Disabled). When IR port is enabled, sets the hardware to support SIR (Standard IR) or FIR (Fast IR) infrared communications. NTSC - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 128
password is set. Password length can be no longer than 8 characters, 0-9, A-Z. Sets, changes, or clears supervisor password. This password protects BIOS Setup settings. 128 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 129
operation: boot at high speed with AC, otherwise low (Auto); no runtime support, boot at low speed (Disabled); boot at low speed (Battery Optimized); boot drives (change order with F5 and F6 keys). Floppy Drive Hard Drive CD-ROM Drive or Hard Drive Floppy Drive CD-ROM Drive Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 130
are saved when changed. Hardware specifications Dimensions Weight CPU Chip Set Main Memory Hard Disk Drive Floppy Disk Drive CD-ROM/DVD 13.03"x10.72"x1.59" (331x272.3x40.5mm) 5mm, 2.5" HDD PCI Bus Master Enhanced IDE Supports Ultra DMA/33 12.7mm, 1.44MB (3-mode) 12.7mm, 24X CD-ROM or 8X - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 131
Supports Supports CD-play while system is off (selected models only) LiIon: 9 cells, 5400mAh/11.1V, 18650 size LiIon: 6 cells, 3600mAh/11.1V, 18650 size NiMH: 9 cells, 4000mAh/10.8V, 17670 size 2.2 hrs charging time Smart pack, SM bus 60-65W universal AC adapter 90-264V AC, 47-63Hz Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 132
headphone-out jacks Internal microphone Docking port (on selected models): supports optional simple port replicator One FIR port (on selected models) on selected models) Mini-PCI modem, supporting Wake up on Ring# from D3 (cold) with AC-in Mini-PCI modem/LAN combo, supporting Wake up on Ring# & PME - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 133
Various hot keys for system control Password protection Autoconfiguration with Replicator PC99 ready with PnP Keyboard BIOS flashable ACPI 1.0b compatible Smart battery support DMI EEPROM (2KB) extension Bootable devices; FDD, HDD, DVD, CD-ROM Win 98SE (ACPI mode), Win 2000 (ACPI mode), Win ME (ACPI - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 134
Acrobat Reader HP TopTools HP Notes. Click Start, Programs, HP Library; or double-click the HP Library icon on the desktop. For Windows ME: Click Start, Help, Your HP Notebook, HP HP notebook BIOS. Plug-and-play operating systems, drivers ) 5 Audio 6 Floppy disk drive 7 LPT1 (ECP parallel port) - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 135
drive (secondary IDE controller) Internal hard disk drive (primary IDE controller) DOS games (FM decoding) Internal CD-ROM drive drive controller Internal hard disk drive (primary IDE controller) Floppy disk drive controller COM1 (serial port) DMA Channels 0 Free 1 Free 2 Floppy disk drive - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 136
, and selected result codes for the built-in modem (with an Ambit chip), which is included with selected models of the HP notebook PC. Command A/ A B0 B1 C1 Dn E0 E1 H0 H1 I0 I1 I2 I3 I4 I5 I6 I7 L0 L1 code Set low speaker volume Set low speaker volume Set medium speaker volume 136 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 137
modem hangs up Interpret DTR On-to-OFF transition per &Qn &Q0, &Q1, &Q4, &Q5, &Q6: Soft reset &Q2, &Q3: The modem hangs up Reference Guide 137 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 138
Display last connection statistics Store the current configuration as profile 0 Store the current configuration as profile 1 Select internal timing for the transmit clock 138 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 139
LAPM mode Force MNP mode Connect messages are controlled by the command settings X, W, and S95 Connect messages are displayed in the single line format Reference Guide 139 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 140
10 extended services detection only Disable MNP 10-EC Enable MNP 10-EC and set transmit level 0 to 30 (0 dBm to -30 dBm) FAX Class 1 +Fclass=1 +FAE=0 +FAE=1 +FRH=n Service class Disable data/fax auto answer Enable data/fax auto answer Receive data with HDLC framing 140 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 141
/ASCII Default 0 0 43 13 10 8 2 50 2 6 14 95 50 138 (8Ah) 0 0 0 0 52 (34h) 117 (75h) 62 (3Dh) 0 5 1 73 (49h) 0 70 0 194 (C2h) 17 (11h) Reference Guide 141 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 142
0-255/s 0-15/dBm 0-15/dBm Default 19 (13h) 7 0 20 3 104 (68h) 195(C3h) 138 7 128 (40h) 0-255 10 (country dependent) 10 (country dependent) 0 142 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 143
country not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or sales office. Country Rated Voltage and Current HP Part Number Canada Mexico Philippines Taiwan United A) 8120-6317 People's Republic of China 250 Vac (2.5 A) 8120-8373 Reference Guide 143 - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 144
HP notebook models. Check the "Support and Service" section of this Reference Guide for your local HP contact. = Do not disassemble. There are no serviceable or recycling of batteries. = To obtain a replacement battery, contact your local dealer or HP sales office. = Do not charge the battery - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 145
DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services instructions carefully. = If the unit requires service, contact an authorized HP representative-see the "Support and Service" section of this Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 146
shows how the HP notebook PC complies to operate the HP notebook PC in these regions. U.S.A. The HP notebook PC generates with radio and television reception. The HP notebook PC complies with the limits to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 147
Hewlett-Packard Company Product name: Notebook PC Model Number(s): OmniBook XE3, Pavilion N5D series Notebook PC (D is any digit 0-9) complies with Part 15 operation on every PSTN network termination point. In event of problems, you should contact your equipment supplier in the first instance. - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 148
equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in your Reference Guide. Japan Japan Telecommunications Approval JATE approval number: A00- dealers meet the specifications listed on the following pages. 148 Reference Guide - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 149
Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer's Name: Hewlett-Packard , U.S.A. declares that the following product Product Name: HP notebook PC Model Numbers: OmniBook XE3, Pavilion N5D series Notebook PC (D is any digit 0-9) - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 150
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lock, 40 Caps lock status light, 16 CD-ROM access light, 16 drive location, 12 troubleshooting, 100 CD-ROM drive inserting CD, 35 removing CD, 35 cleaning the notebook, 46 click buttons location, 12 computer support, 92 configuring BIOS, 82 modem, 61 connecting audio devices, 73 external monitor - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 152
PC card, 67 installing hard disk drive, 123 Internet connecting to, 60 disconnecting from, 60 Internet Explorer, 58, 60 Internet Service Provider, 23, 58 inventory, 10 ISP, 23 K Kensington lock, 40 Kensington lock slot location, 14 keyboard non-U.S., 30 troubleshooting, 105 keypad, 29 L LAN - HP Pavilion n5250 | HP Pavilion Notebook - Reference Guide - Page 153
35 removing hard disk drive, 121 removing PC card, 67 repair service, 96 shipment, 96 resetting computer, 24 resume, 18 resume, troubleshooting, 115 S 31 W warranty, 90 repair, 96 website, 11 Windows downloading drivers, 87 key, 29 manual, 11 password, 38 setting up, 21 wireless communication, 74
HP Notebook PC
Reference Guide