HP Pavilion n6401 HP Pavilion Notebook PC N6000 Series - Startup Guide
HP Pavilion n6401 Manual
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- HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 1
HP Notebook PC Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014 2 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 3
CD-ROM. If your computer was shipped with a product Recovery CD-ROM: (i) The product Recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product Recovery CD-ROM was originally provided. (ii) The use of any operating system - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software 52.22719(c)(1,2). Edition History Edition 3 December 2000 This manual is printed on recycled paper. 4 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 5
...30 To check battery status 30 To respond to a low-battery warning 31 Making Connections...33 Using Plug-In Modules 34 To install hot-swap support 34 To replace a plug-in module 35 Configuring and Expanding Your Computer 37 Using the BIOS Setup Utility 38 To run the BIOS Setup utility - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 6
Problems ...47 Testing the Hardware 48 To run the DiagTools diagnostic test 48 Recovering and Reinstalling Software 50 To recover the factory installation of your hard disk 50 Support and Service ...53 Getting Assistance for Your Computer 54 To get help from the web 54 To contact the HP - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 7
Introducing the Notebook Computer Startup Guide 7 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 8
area. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. What's in the Box? • HP notebook PC sheet. • Startup Guide. • Recovery CD, for restoring Windows and all software included with your computer. • Microsoft Windows manual. • Mediamatics CD - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 9
). HP DiagTools Provides hardware diagnostic tests. DVD Express Controls DVD play (for models with a DVD drive). HP TopTools Allows network managers and administrators to check the hardware and software on your computer and how well they are working (not on Pavilion models). Startup Guide 9 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 10
Guide Online Reference Guide Online HP Notes Microsoft Windows manual HP Notebook Web Site HP Customer Care Web Site Corporate Evaluator's Guide Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 11
. 15. Kensington lock slot (security connector). 16. Built-in speakers (one on each side). 17. Built-in microphone. 18. Latch for opening the computer. Startup Guide 11 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 12
DVD drive, floppy disk drive, secondary battery, or other plug-in module. 26. Mini-PCI cover (no user parts inside). 27. RAM cover. 12 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 13
parallel printer or other parallel device, or to connect the floppy disk drive externally. 30. Docking port. 31. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 32. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 33. External monitor port. 34. ac - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 14
. • Red. The battery has a fault. • Off: The ac adapter is not connected, a secondary battery is not installed, or the battery is not charging. 14 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 15
active (Fn+F8). Num Lock must also be on for the numeric keys-otherwise, cursor control is active. 4. Scroll Lock. Scroll Lock is active. Startup Guide 15 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 16
mouse. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook). When you set up your computer for the first time, you'll need to install and lower the back end in until it clicks into place. 16 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 17
Introducing the Notebook Computer Setting Up Your Computer To remove the battery • Slide the battery's release latch, then lift the battery out of its compartment. Startup Guide 17 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 18
Computer CAUTION Step 2 - Connect ac power Use only the HP ac adapter included with your computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual). • Plug in the ac adapter, and connect it to - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 19
power. Plug in the ac adapter and press the blue sleep button again. Leave the ac adapter plugged in for at least an hour. Startup Guide 19 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 20
Your Computer Pavilion models Step and fast, and it ensures you will receive quicker, more personalized support from Hewlett-Packard. To register by modem, connect a phone click the HP Notebook Registration icon on the desktop. Follow the onscreen instructions. (See the online Reference Guide for - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 21
Using Your Computer Startup Guide 21 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 22
of active connections, and start-up time. For information on caring for and protecting your computer, see "Operating Your Computer" in the online Reference Guide. To start and stop the computer Power mode Display-off mode Saves minimal power. Turns off the display and hard disk. Restarts quickly - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 23
these power modes work. See the chapter titled "Traveling with Your Computer" in the online Reference Guide. Hint To boot from a floppy drive or CD-ROM or DVD drive, press ESC during reboot when the HP logo and prompt appear. Then select the removable floppy drive or CD- ROM/DVD drive as - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 24
over the item. Then press and hold the left button while you move the pointer to the new location, and release the button. 24 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 25
pad or pointing stick, see "Operating Your Computer" in the online Reference Guide. To use the Fn hot keys The combination of the Fn key plus Scroll Lock on and off. Increases sound volume. Decreases sound volume. External keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 26
the HP Library (for Windows ME, click Start, Help, Your HP Notebook) and available on the Recovery CD in \hp\Library-as well as at www.hp.com/ergo. Your Mobile Work Environment • Use a chair that provides good support your head angled slightly downward in a comfortable position. 26 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 27
computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. Startup Guide 27 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 28
- HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 29
Traveling with Your Computer Startup Guide 29 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 30
how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computer's battery the chapter titled "Traveling with Your Computer" in the online Reference Guide. To check battery status From the battery status lights Your computer has - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 31
battery in the plug-in module bay. Note If you plug in the ac adapter, you can continue to work while your battery recharges. Startup Guide 31 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 32
- HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 33
Making Connections Startup Guide 33 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 34
Connections" in the online Reference Guide. See the same online manual for modem AT commands. To install hot-swap support If your computer uses Windows instructions. • Windows 95 or 98: Click Start, Programs, Agaté Tioman for HP, Setup, then follow the onscreen instructions. 34 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 35
down. For Windows ME, 95 or 98, you must do this if you are removing or inserting a hard disk drive in the module bay. Startup Guide 35 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 36
module in the module bay, you can connect the floppy disk drive to the parallel port. See "Using Plug-In Modules" in the online Reference Guide. 36 Startup - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 37
Configuring and Expanding Your Computer Startup Guide 37 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 38
how the computer operates. To run the BIOS Setup utility 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you of BIOS Setup menus, settings, and options, see the online Reference Guide. 38 Startup - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 39
the secondary battery if one is installed. 3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove the cover. Startup Guide 39 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 40
snap closed. 5. Replace the cover. 6. Insert the battery. To remove the RAM board, release the two latches at the sides of the board. 40 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 41
. To install the holder on a new hard disk drive or prepare a new hard disk for use, see "Replacing a Hard Disk Drive" in the online Reference Guide. Startup Guide 41 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 42
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Troubleshooting Your Computer Startup Guide 43 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 44
chapter in the online Reference Guide for a more complete list of troubleshooting suggestions. • Click Start, Help, and use the Windows Troubleshooters. • See the Microsoft Windows manual shipped with the computer. • See the HP Notes in the online HP Library for updated information (for - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 45
Your Computer Troubleshooting Techniques Hard Disk Drive Problems If the computer's hard drive doesn't • Run the VirusScan program. See the chapter titled "Using Your Computer" in the online Reference Guide. • Test the hard disk drive with the DiagTools diagnostics. See "Testing the Hardware" on - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 46
Troubleshooting Techniques • If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility-see "Using the BIOS Setup Utility" on page 38. • Restart the computer: click Start, Shut Down, Restart. Performance Problems - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 47
Troubleshooting Techniques • Move the computer away from any nearby heat source. Unplug the ac adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly. • If available, try another battery and ac adapter. Startup Problems another battery. Startup Guide 47 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 48
Troubleshooting DiagTools diagnostic test 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. Go through tests, press F4 to save system and test information in the Support Ticket log file. Then press F3 to exit. 7. Optional: Run the advanced - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 49
Troubleshooting Your Computer Testing the Hardware 8. Select and run the appropriate tests. Tests are not listed if no such hardware is and open it in Notepad. (If Hpsuppt.exe is not on your hard disk, you can download it from the HP Customer Care Web site, www.hp.com/go/support.) Startup Guide 49 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 50
Troubleshooting Your Computer hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Customer Care Web site (www.hp.com/go/support). This Web site Down, Restart. 5. When you see the HP logo, press ESC. 6. Select the CD or DVD drive as the boot device. 50 Startup - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 51
Troubleshooting Your Computer Recovering and Reinstalling Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If the computer, press CTRL+ALT+DEL and follow any instructions that appear onscreen. Startup Guide 51 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 52
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Support and Service Startup Guide 53 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 54
conditions. • HP accessories, HP upgrades, and basic operation and troubleshooting. HP will not be able to help with questions about: • Non-HP hardware, software, operating systems, or usage not intended for or included (by HP) with the product. • How to repair the product yourself. 54 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 55
by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries: Pavilion N6000 series United States only: (970) 635-1000 OmniBook 6000 See the following table. Startup Guide 55 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 56
:+27-11-258-9301 To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. For example, Pavilion notebook products are currently serviced in only the United States. If your - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 57
service location. If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center (see "To contact the HP Customer Care Center" on page 54). The support Any plug-in module not involved in the problem and not requested for repair. 3. When sending Guide 57 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 58
to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 59
Support and Service Hewlett-Packard Limited Warranty Statement you might STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL THIS PRODUCT TO YOU. Startup Guide 59 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 60
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Specifications and Regulatory Information Startup Guide 61 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 62
For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Size (14-inch 2.5-V external, low-power processor. 32-KB (16-KB instruction, 16-KB data) L1 cache. 32-bit PCI bus Zoomed Video support for lower PC Card slot. 3D and OpenGL graphics support. Celeron models Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 63
/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port. One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system (not supported on Pavilion models). Startup Guide 63 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 64
controller: ESS Maestro-3E and ESS ES1921. CardBus controller: TI PCI 1420. Keyboard/embedded controller: National PC87570. BIOS flash: SST28SF040. Super I/O: National NS97338. 64 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 65
, contact your local Hewlett-Packard dealer or Sales and Service office. Country Canada Mexico Philippines Taiwan United States East (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-6317 8120-8367 8120-8452 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 66
HP notebook computers: - HP F2014 and F2019 - Sanyo 3UR18650-2-QC-RT - Panasonic CGR-B/634AE • To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable or HP sales office. - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 67
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center-see "To contact the HP Customer Care Center" on page 54. • Do any type of optical device. CLASS 1 LED PRODUCT LEDSCHÜTZKLASSE 1 PRODUKT Startup Guide 67 - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 68
television technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-00000345-4. At the first printing - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 69
declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP OmniBook 6000 and HP Pavilion N6xxx (x is any digit 0-9) Complies with Part 15 of the FCC network termination point. In event of problems, you should contact your equipment supplier in the first instance. - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 70
your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard-see "To contact the HP Customer Care Center" on page 54. Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A99-0700JP Name - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 71
listed below. Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer's Name: Hewlett-Packard Company declares that the following product Product Name: HP notebook PC Model Numbers: HP OmniBook 6000 and HP Pavilion N6xxx (x is any digit 0-9) Product Options - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 72
Specifications and Regulatory Information Regulatory Information 72 Startup Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 73
-Packard support, 44 hibernate creating partition, 51 mode, 22 Hibernate mode status lights, 14, 15 Hibernate partition, 41 hot keys, 25 hot swapping installing software, 34 swapping modules, 35 HP Customer Care Web site, 10 HP Library, 10 HP Notes, 10 I infrared port connecting, See Reference Guide - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 74
, 57 repair service, 44, 57 resetting, 23 74 Startup Guide S safety battery Support Ticket, 48 swapping modules, 35 system-off switch resetting, 23 T temperature limits, 64 testing the computer, 48 touch pad configuring, See Reference Guide location, 11 troubleshooting, 45 using, 24 troubleshooting - HP Pavilion n6401 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 75
pointing devices, 45 power, 46 startup, 47 turning off computer, 22 turning on, 19 U URLs, 10 USB connecting, See Reference Guide V VGA output, 12, 13 voltage requirements, 65 volume control location, 11 W warranty repair, 57 Web sites, 10 Windows documentation, 10 reinstalling, 50 setting up, 20
HP Notebook PC
Startup Guide