HP Pavilion n6404 HP Pavilion Notebook PC N6000 Series - Reference Guide
HP Pavilion n6404 Manual
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- HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 1
HP Notebook PC Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014 2 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 3
CD-ROM. If your computer was shipped with a product Recovery CD-ROM: (i) The product Recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product Recovery CD-ROM was originally provided. (ii) The use of any operating system - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software 52.22719(c)(1,2). Edition History Edition 3 December 2000 This manual is printed on recycled paper. 4 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 5
your computer 36 Securing Your Computer 37 To set up password protection 37 To attach a security cable 38 To use the VirusScan utility 39 Reference Guide 5 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 6
42 How the computer manages power automatically 42 To manage power manually 45 To suspend the computer when closing the display 46 Using 48 Making Connections...51 Using Plug-In Modules 52 To install hot-swap support 52 To replace a plug-in module 53 To connect the floppy disk Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 7
a damaged Recovery CD 116 To update the computer BIOS 116 Support and Service ...117 Getting Assistance for Your Computer 118 To get help from the web 118 To contact the HP Customer Care Center 119 To receive repair service 120 To prepare your computer for shipment 121 Hewlett-Packard Limited - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 8
Battery Safety...142 Laser Safety...143 LED Safety...143 Regulatory Information 144 U.S.A...144 Canada...145 European Union 145 Japan...146 International ...146 Index...149 8 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 9
Introducing the Notebook Computer Reference Guide 9 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 10
area. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. What's in the Box? • HP notebook PC. sheet. • Startup Guide. • Recovery CD, for restoring Windows and all software included with your computer. • Microsoft Windows manual. • Mediamatics CD - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 11
Windows ME and 98 only). HP e-center Provides easy access to e-pages and e-services-including backup, e-mail, and Pavilion models). To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 12
Guide Online Reference Guide Online HP Notes Microsoft Windows manual HP Notebook Web Site HP Customer Care Web Site Corporate Evaluator's Guide Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 13
. 15. Kensington lock slot (security connector). 16. Built-in speakers (one on each side). 17. Built-in microphone. 18. Latch for opening the computer. Reference Guide 13 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 14
DVD drive, floppy disk drive, secondary battery, or other plug-in module. 26. Mini-PCI cover (no user parts inside). 27. RAM cover. 14 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 15
parallel printer or other parallel device, or to connect the floppy disk drive externally. 30. Docking port. 31. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 32. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 33. External monitor port. 34. ac - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 16
. • Red. The battery has a fault. • Off: The ac adapter is not connected, a secondary battery is not installed, or the battery is not charging. 16 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 17
active (Fn+F8). Num Lock must also be on for the numeric keys-otherwise, cursor control is active. 4. Scroll Lock. Scroll Lock is active. Reference Guide 17 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 18
mouse. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook). When you set up your computer for the first time, you'll need to install lower the back end in until it clicks into place. 18 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 19
Introducing the Notebook Computer Setting Up Your Computer To remove the battery • Slide the battery's release latch, then lift the battery out of its compartment. Reference Guide 19 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 20
Computer CAUTION Step 2 - Connect ac power Use only the HP ac adapter included with your computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual). • Plug in the ac adapter, and connect it to - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 21
power. Plug in the ac adapter and press the blue sleep button again. Leave the ac adapter plugged in for at least an hour. Reference Guide 21 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 22
Pavilion instructions personalized support from HP Notebook Registration icon on the desktop. Follow the onscreen instructions . (See "To connect the modem" on page 57 for details about using the built-in modem.) To register by phone, call your HP Customer Care Center-see "To contact the HP - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 23
Using Your Computer Reference Guide 23 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 24
with a new session. You can also customize the way these power modes work. See "How the computer manages power automatically" on page 42. 24 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 25
Hint To boot from a floppy drive or CD-ROM or DVD drive, press ESC during reboot when the HP logo and prompt appear. Then select the removable floppy drive or CD- ROM/DVD drive as the temporary boot right side of the computer, then press the blue sleep button to restart. Reference Guide 25 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 26
over the item. Then press and hold the left button while you move the pointer to the new location, and release the button. 26 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 27
select the device you want to disable from the pull-down menu. 3. Select Disable This Device near the bottom of the window. 4. Click OK. Reference Guide 27 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 28
are active; otherwise, cursor control is active. Enters Hibernate mode. Toggles Scroll Lock on and off. Increases sound volume. Decreases sound volume. External keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and hold left CTRL+left ALT, press the appropriate second key, then - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 29
keys enter the numbers and arithmetic operator printed in light gold on the keyboard. • Num Lock off: The keys act as cursor control keys. Reference Guide 29 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 30
monitor If you want, you can attach an external monitor to your notebook computer. See "To use an external monitor" on page 69. 30 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 31
. 2. Drag the volume control bar up or down to adjust the volume. 3. To temporarily silence the speakers without changing the volume setting, click Mute. Reference Guide 31 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 32
the HP Library (for Windows ME, click Start, Help, Your HP Notebook) and available on the Recovery CD in \hp\Library-as well as at www.hp.com/ergo. Your Mobile Work Environment • Use a chair that provides good support your head angled slightly downward in a comfortable position. 32 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 33
computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. Reference Guide 33 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 34
and other specifications listed in "Hardware Specifications" on page 126. Do not use the computer outside in the rain or snow (inclement weather). 34 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 35
you are using ac power and have no external monitor attached, put the computer in Display-off or Standby mode when not in use. Reference Guide 35 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 36
the cleaner to a soft cloth and then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 36 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 37
BIOS Setup Utility (Windows ME, 95, 98, or 2000) 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or a user name and password as needed. See Windows Help for details. Reference Guide 37 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 38
security connector on the right side of the computer and release the key. Store the key in a safe place away from the computer. 38 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 39
Once installed, you can get detailed instructions from VirusScan's online Help. To set PC identification HP TopTools and PC identification are not supported on Pavilion models. You must have BIOS administrator . Do not press ENTER when typing. The string wraps automatically. Reference Guide 39 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 40
can change the computer (and drive) password. If you forget the password, you cannot recover your data. 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot. 4. From the Security menu - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 41
Traveling with Your Computer Reference Guide 41 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 42
timeout periods. You can adjust these timeouts to suit your working habits. • You can manually send the computer into a power-saving mode at any time by pressing the appropriate key-see "To manage power sleep button to restore your previous session. Plug in the ac adapter. 42 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 43
a power scheme. • Windows 95: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. In the Power menu, enter Windows 2000, do not disable Hibernate support in the Power settings, or you will lose any unsaved data if the computer's - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 44
78. • To set the speed used by the processor when Windows is running, double-click the Intel SpeedStep Technology icon in the taskbar. 44 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 45
with Your Computer Managing Power Consumption Power mode Standby Hibernate Off To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you (Windows ME or 2000). Click Start, Shut Down (recommended) -or- slide the power button. Reference Guide 45 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 46
means that the computer enters Display-off mode when you close the lid. Windows ME, 95 or 98 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Power menu, choose Lid Switch Mode. 4. Choose Suspend. Closing the lid will then - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 47
on the back of the battery. The number of lights that turn on indicates the remaining charge (each light represents 20% of a full charge). Reference Guide 47 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 48
Hibernate mode whenever you want to save your current session, but will not be using the computer for several hours: press Fn+F12. 48 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 49
page 48. • If your main battery is rated at 11.1 volts (check its label), purchase a replacement main battery, which is rated at 14.8 volts. Reference Guide 49 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 50
- HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 51
Making Connections Reference Guide 51 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 52
module" on page 53. Otherwise, you could lose data. To install hot-swap support If your computer uses Windows ME, 95 or 98, it also includes "hot onscreen instructions. • Windows 95 or 98: Click Start, Programs, Agaté Tioman for HP, Setup, then follow the onscreen instructions. 52 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 53
down. For Windows ME, 95 or 98, you must do this if you are removing or inserting a hard disk drive in the module bay. Reference Guide 53 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 54
drive or other module in the module bay, you can connect the floppy disk drive to the parallel port. See the next topic. 54 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 55
insert. 2. Place the CD into the drive (label facing up) and gently press down to seat it on the spindle. -or- Remove the CD. Reference Guide 55 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 56
your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. • Insert a straightened paper clip into the recessed hole on the front of Run Setup on the DVD Software CD to install the player software. 56 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 57
or QuickLink with Windows ME or 98, for sending and receiving faxes • HP e-center, which links to a Web site that allows you to receive faxes not operate at this speed or support this technology. Please check with your service provider for information on its capabilities. line.) Reference Guide 57 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 58
in certain countries, possibly because Loop Disconnect is not certified there. If pulse dialing is disabled, you should use tone dialing connections only. 58 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 59
up an account with an Internet Service Provider (ISP). For some up an Internet connection manually. -or- If available, click Start, Programs, Online Services, and select one to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 60
, you can use the +MS command as shown in table of AT commands-type AT+MS=11 in the space for extra settings. 60 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 61
AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This topic includes instructions for using Outlook it once. (Or double-click to view the message in its own window.) Reference Guide 61 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 62
this is the first time you're opening the Inbox, follow the instructions to set up Microsoft Exchange and Microsoft Fax. 2. Click Compose, New Fax. Follow the instructions to create and send the fax. If instead you want to send the fax icon in the taskbar, then click Answer Now. 62 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 63
and customizing the program for your personal use. Follow the onscreen instructions. If you're unsure which setting to choose, accept the default window. To receive a fax manually, follow these steps. 1. When a fax call is coming in, click Start on the menu bar. 2. Click Manual Fax Receive. To view - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 64
faxes, stop here. 3. On the Advanced Options tab, open the Fax Service Management window. 4. In the list under Fax, click Devices, then Programs, Accessories, Communications, Fax, Send Cover Page Fax. Follow the instructions to create and send the fax. If instead you want to send a Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 65
sets up a LAN connection. For Windows ME, 95 or 98, open Network in Control Panel to set up support for a LAN connection on your network. For example, you can add the Microsoft TCP/IP protocol. See Windows . 2. The green light indicates that a link is established to the network. Reference Guide 65 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 66
computer's PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or outer edge is flush with the casing of the computer. 66 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 67
Hardware icon in the taskbar, then click Stop. This protects your data and helps avoid unexpected problems. If needed, you can restart the card by removing and then reinserting it. 2. Press the visit the Accessories section of the HP Notebook Web site (www.hp.com/notebooks). Reference Guide 67 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 68
The diagram below shows your computer's connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Universal serial bus (USB) port. 3. Serial port (COM1). 4. Parallel port (LPT1). also includes an infrared port and audio ports on its right side. 68 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 69
adjust the Screen area. Other settings are also available. The internal display supports settings of up to 1024 × 768 or 1400 × 1050 resolution with supports 1280 × 1024 resolution with 16M colors (24-bit for Celeron models, 32-bit for Pentium models) at 85 Hz max. refresh rate. It supports - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 70
use it to connect a parallel Zip drive. • Connect the cable from the parallel printer or other parallel device to the computer's parallel port. 70 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 71
called a daisy-chain connection. If you have problems making this connection, contact the device manufacturer and the HP Customer Care Web site (www.hp.com/go/support) for the latest version of the driver for the • Connect the device's serial cable to the computer's serial port. Reference Guide 71 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 72
BIOS Setup utility, then install the infrared driver. For more information, see the Readme file located in C:\hp\Drivers. • Windows ME, 98 or 2000: Enable the infrared port in the BIOS Setup utility (the reboot. For more information, see the Readme file located in C:\hp\Drivers. 72 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 73
, then double-click Add/Remove Programs. 2. Click Windows Setup, double-click Communications, and select the Direct Cable Connection checkbox. See the Windows online help for instructions on using Direct Cable Connection or Wireless Link. Reference - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 74
Docking is not supported on Pavilion models. A using docking products, see the User's Guide that shipped with your dock. Installing a tray labeled for the OmniBook 6000, you'll need to purchase HP accessory F2012A. 1. Slide the rear of the tray into the manual that came with the dock. 74 Reference - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 75
fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock until the computer slides into place. Reference Guide 75 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 76
Making Connections Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. 76 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 77
Configuring and Expanding Your Computer Reference Guide 77 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 78
how the computer operates. To run the BIOS Setup utility 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you is a different version, some settings may differ from those shown. 78 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 79
disk drive type detected and set automatically. Hard disk drive detected and set automatically. Enabled Auto Disabled Auto 640 KB Detected automatically. Disabled Enabled Reference Guide 79 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 80
infrared port is active, and whether it is configured automatically or by the user. Sets the hardware to support FIR (Fast IR) or SIR (Standard IR) infrared communications. (Driver installation required for Windows 95.) Sets Disabled FIR 2F8h, IRQ3 DMA0 Enabled ECP 378h IRQ7 DMA3 80 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 81
drive or other removable device. Enabled * Resume, Undock, and Internal hard disk drive lock options are available only if the Boot option is enabled. Reference Guide 81 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 82
on after docking. When Lid Closed Enabled * Windows ME, 98 and 2000 use these settings. ** Windows ME and 98 uses this additional setting. 82 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 83
. Does not affect password, date, or time changes. Save Changes Saves Setup changes, and remains in Setup. Security settings are saved when changed. Default Reference Guide 83 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 84
well they are working. Pavilion models Windows 2000 To set up TopTools HP TopTools is not supported on Pavilion models. The TopTools package from the HP Customer Care Web site (www.hp.com/go/support). 1. Click Start, Programs, HP TopTools for Notebooks, Setup. 2. Follow the instructions that appear - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 85
the secondary battery if one is installed. 3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove the cover. Reference Guide 85 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 86
secondary battery if one is installed. 3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove the cover. 86 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 87
Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7. Insert the battery. Reference Guide 87 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 88
not have a cover, you can remove the cover parts from the old hard drive. You'll need a small Phillips screwdriver for this procedure. 88 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 89
so using the Recovery CD that also came with your computer. See "To recover the factory installation of your hard disk" on page 115. Reference Guide 89 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 90
disk as described in the Corporate Evaluator's Guide, available at the HP Customer Care Web site (www.hp.com/go/support). • If you want to prepare a disk drive (may be drive D), then click Format. Follow the displayed instructions. Windows 2000 1. Install the second hard drive. 2. Click Start, - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 91
Troubleshooting Your Computer Reference Guide 91 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 92
they are presented. Here are some other sources of information for troubleshooting: • Click Start, Help, and use the Windows Troubleshooters. • See the Microsoft Windows manual shipped with the computer. • See the HP Notes in the online HP Library for updated information (for Windows ME, click Start - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 93
Computer Troubleshooting Techniques and built-in speaker at the same time. CD-ROM and DVD Problems If you can't boot from a CD or DVD in the CD/ in the BIOS Setup utility: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. Open the Boot menu. The Guide 93 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 94
Troubleshooting Your Computer Troubleshooting Techniques If a DVD movie stops playing in the cannot find the Wordpad.exe program file. Type C:\Program Files\Accessories in the error message box. Display Problems If the computer is on, but the screen is blank • Move the mouse or pointing stick, or - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 95
Computer Troubleshooting the DiagTools diagnostics. See "Testing the Hardware" on page 113. Docking Problems If a port on a dock isn't working • Check that ac power Make sure the computer is fully inserted into the dock. • See the manual for the dock. If the operating system hangs when you dock or - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 96
Your Computer Troubleshooting Techniques If the drive A icon is first use Device Manager to turn on the Int 13 setting for the IDE drive. Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. If necessary, , and use the Tools tab. 96 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 97
Troubleshooting disk" on page 115. Heat Problems Your computer normally gets warm during temperature. Infrared Problems By default, the infrared port is not it. If you have problems with infrared communications • Make click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 98
Your Computer Troubleshooting Techniques • To use infrared communications with Windows 95, you must first install an infrared driver that matches the mode selected in the BIOS Setup utility. For details, refer to the driver's Readme file located in C:\hp\Drivers. • Make sure only one application - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 99
Computer Troubleshooting Techniques key. However, only Fn+F5, Fn+F7, and Fn+F12 are supported on an external keyboard. • In the BIOS Setup utility, make sure then hold ALT while typing 0128 on the numeric keypad. • Support for the euro symbol requires software available from Microsoft. This software - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 100
. • If you are having memory problems while running MS-DOS programs, use the MS-DOS Troubleshooter in Windows Help: click Start, Help. • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 101
Troubleshooting If you have call-waiting, disable it-your telephone company can provide instructions. If the modem dials but doesn't connect • Make sure you' or modem. • The modem at the other end may have a problem. Try dialing to a different modem. • Try disabling error correction Guide 101 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 102
Your Computer Troubleshooting Techniques If the modem dials but you can't hear it • Make sure the audio-off light is turned off. If it's on, press line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. • Check all cables and connections. 102 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 103
Troubleshooting Techniques Network Problems another device. • Run the LAN diagnostic software-run c:\hp\Drivers\Lan\Windiag\Setup to install the software. If Check with your network administrator to make sure NetBEUI protocol is supported on the network. • Click Start, Find, Find Computer Guide 103 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 104
value manually (Windows ME, 95 or 98 only): Click Start, Settings, Control Panel, then double-click System and use the Device Manager tab. • Check the HP Customer Care Web site (www.hp.com/go/support) for information about installing certain PC Cards. • Make sure your computer supports the problem - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 105
Your Computer Troubleshooting Techniques If a PC card modem is not if the computer suspended or turned off. • Check settings in Control Panel. Performance Problems For best performance with Windows 2000, your computer should have at least 96 to 128 Start, Shut Down, Restart. Reference Guide 105 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 106
Your Computer Troubleshooting Techniques 2. When the HP logo appears, press F2 to enter Then press the blue sleep button to turn the computer back on. Power and Battery Problems If the computer turns off immediately after it turns on • Battery power is probably and ac adapter. 106 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 107
Your Computer Troubleshooting Techniques If a secondary battery doesn't charge • The computer's secondary battery won't charge until the main battery is fully charged. . • If the computer is performing an operation, it normally waits for the operation to finish before suspending. Reference Guide 107 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 108
Windows ME or 2000, make sure hibernate support is enabled. From Control Panel, open Problems Hint You will usually be able to solve most printing problems by using the Print Troubleshooter were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 109
Problems" on page 97. Serial, Parallel, and USB Problems If a serial mouse doesn't work • Make sure you followed the manufacturer's installation instructions connected, use a PS/2 Y adapter (HP accessory F1469A). • Check the port "Modem Problems" on page 100. • Use the Modem Troubleshooter in - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 110
Computer Troubleshooting Techniques not working • Contact the vendor of the peripheral device-as well as HP-for the latest versions of the USB drivers. • Check the port settings the vendor of the peripheral device-and the HP Notebook Web site (www.hp.com/notebooks)-for the latest version of the - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 111
Your Computer Troubleshooting Techniques Startup Problems If the computer doesn't respond boot order in the BIOS Setup utility: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. Open the Boot menu. 4. If Removable exit BIOS Setup. Reference Guide 111 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 112
Your Computer Troubleshooting Techniques If the computer takes a long time to resume after being suspended • The computer can routinely take a minute or more to a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear. 112 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 113
Troubleshooting DiagTools diagnostic test 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. Go through tests, press F4 to save system and test information in the Support Ticket log file. Then press F3 to exit. 7. Optional: Run the - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 114
Troubleshooting Your Computer Testing the Hardware 8. Select and run the appropriate tests. Tests are not listed if no such hardware is open it in Notepad. (If Hpsuppt.exe is not on your hard disk, you can download it from the HP Customer Care Web site, www.hp.com/go/support.) 114 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 115
Troubleshooting Your Computer hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Customer Care Web site (www.hp.com/go/support). This Web site contains Down, Restart. 5. When you see the HP logo, press ESC. 6. Select the CD or DVD drive as the boot device. Reference - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 116
HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you-see "To contact the HP available from the HP Customer Care Web site (www.hp.com/go/support). Download the BIOS update and follow the instructions in the - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 117
Support and Service Reference Guide 117 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 118
for information about bulletin boards, CD-ROM subscriptions, and service parts. • HP Notebook Computer Web site. Get the latest information about technical support, including e-mail and telephone support, plus information about warranty and support programs. www.hp.com/notebooks 118 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 119
by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries: Pavilion N6000 series United States only: (970) 635-1000 OmniBook 6000 See the following table. Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 120
:+27-11-258-9301 To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. For example, Pavilion notebook products are currently serviced in only the United States. If your - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 121
service location. If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center (see "To contact the HP Customer Care Center" on page 119). The support Any plug-in module not involved in the problem and not requested for repair. 3. When Guide 121 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 122
to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 123
Support and Service Hewlett-Packard Limited Warranty Statement you might STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, THIS PRODUCT TO YOU. Reference Guide 123 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 124
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Specifications and Regulatory Information Reference Guide 125 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 126
latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes 2.5-V external, low-power processor. 32-KB (16-KB instruction, 16-KB data) L1 cache. 32-bit PCI bus . Zoomed Video support for lower PC Card slot. 3D and OpenGL graphics support. Celeron models: Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 127
bus audio with Zoomed Video support. Built-in microphone. Separate (100 Mbps) support. - Supports wake-on-LAN, remote wake-up IP, DMI, dRMON. - MBA (Managed Boot Agent) support for PXE/BINL, BOOTP, NCP/IPX, DHCP. Modem . 15-pin VGA video-out with DDC support. (Resolution up to 1600 × 1200 × - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 128
for accessory modules. Optional port replicator, mini dock, and docking system (not supported on Pavilion models). User and administrator passwords. System, hard drive, and docking passwords. PC controller: National PC87570. BIOS flash: SST28SF040. Super I/O: National NS97338. 128 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 129
) Escape to online command mode (not preceded by AT) Pause (not preceded by AT), 125 ms default Answer manually Repeat last command (not preceded by AT) Dial a phone number and issue other optional commands: 0-9=Dial digit, (n=0,1,2,3) Turn command echo off Turn command echo on Reference Guide 129 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 130
settings Reset the modem using &F0 settings and load factory default profile 1 Reset the modem using &F1 settings and load factory default profile 0 130 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 131
modems on both ends Flow control for received data - send XON/XOFF signals to your modem only HP Eng/Ack in Host mode HP Eng/Ack in Terminal Mode Flow control for received data - If error correction is used, send RTS Receive to DTE/RTS high Data Set Ready (DSR) is always on Reference Guide 131 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 132
(3Com) Number of rings before the modem auto-answers a call (0 means autoanswer is disabled and manual answer is in effect) Counts and logs the number of rings Designates the ASCII character used to 0-255 0-255 0-255 2 Default 0 rings 0 rings 43 13 10 8 3 60 2 6 7 70 1 0 0 0 132 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 133
preemphasis 128=Disable precoding Delay before forced hangup (optional) (seconds) Range 0-255 0-255 0-255 0-127 0-127 0-255 0-255 0-255 0-255 Default 0 0 1 17 19 0 0 8 20 2 0 0 0 Reference Guide 133 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 134
speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier 134 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 135
, &Q1, &Q4, &Q5, &Q6: Soft reset &Q2, &Q3: The modem hangs up Restore factory configuration 0 Restore factory configuration 1 Disable guard tone Disable guard tone Reference Guide 135 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 136
clock Recall stored profile 0 upon power up Recall stored profile 1 upon power up Store dial string x (up to 34 digits) to location n (0 to 3) 136 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 137
set DTE speed to 19200 bps Enable RPI and set DTE speed to 38400 bps Enable RPI and set DTE speed to 57600 bps Reference Guide 137 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 138
10 Commands -K0 -K1 -K2 -SEC=0 -SEC=1, [] Disable MNP 10 extended services Enable MNP 10 extended services Disable MNP 10 extended services detection only Disable MNP 10-EC Enable MNP 10-EC and set transmit level =Hungary, 19=Hong Kong, 20=Turkey, 21=Spain. 138 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 139
) 0 5 1 73 (49h) 0 70 0 194 (C2h) 17 (11h) 19 (13h) 7 0 20 3 104 (68h) 195(C3h) 138 7 128 (40h) 0-255 10 (country dependent) 10 (country dependent) 0 Reference Guide 139 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 140
Specifications and Regulatory Information Modem Reference Information Selected Result Codes (Ambit) Code 0 1 2 3 4 5 6 7 8 Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER 140 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 141
, contact your local Hewlett-Packard dealer or Sales and Service office. Country Canada Mexico Philippines Taiwan United States East (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-6317 8120-8367 8120-8452 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 142
HP notebook computers: - HP F2014 and F2019 - Sanyo 3UR18650-2-QC-RT - Panasonic CGR-B/634AE • To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable or HP sales office - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 143
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center-see "To contact the HP Customer Care Center" on page 119. • Do any type of optical device. CLASS 1 LED PRODUCT LEDSCHÜTZKLASSE 1 PRODUKT Reference Guide 143 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 144
television technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-00000345-4. At the first printing - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 145
declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP OmniBook 6000 and HP Pavilion N6xxx (x is any digit 0-9) Complies with Part 15 of the FCC network termination point. In event of problems, you should contact your equipment supplier in the first instance. - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 146
to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard-see "To contact the HP Customer Care Center" on page 119. Japan Japan Telecommunications Approval JATE and its authorized dealers meet the specifications listed below. 146 Reference Guide - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 147
Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer's Name: Hewlett-Packard declares that the following product Product Name: Model Numbers: HP notebook PC HP OmniBook 6000 and HP Pavilion N6xxx (x is any digit 0-9) Product Options: All - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 148
- HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 149
, 53 serial device, 71 to Internet, 59 USB device, 71 Corporate Evaluator's Guide, 12 cursor (pointer), 26, 27 Customer Care Web site, 12 D data 35 external, 69 port, 14, 15 settings, 30 switching to external, 29 troubleshooting, 94 turning off, 46 display colors adjusting, 30 Display-off mode, 24 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 150
partition, 88 holder, 88, 89 locking, 40 preparing for use, 90 protecting, 34 replacing, 88 time-out, 82 troubleshooting, 96 hardware specifications, 126 Hewlett-Packard support, 92 hibernate, 45 creating partition, 116 mode, 24 time-out, 82 Hibernate mode status lights, 16, 17 Hibernate partition - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 151
60 software, 57 troubleshooting, 100 modes power, troubleshooting, 98 movies (DVD), 56 mute, 13 N networks connecting to, 65 dialing, 59 troubleshooting troubleshooting, 109 password, 37 PC Card troubleshooting 13 troubleshooting, , 48 troubleshooting, 106 troubleshooting , 121 repair service, 92, 121 - HP Pavilion n6404 | HP Pavilion Notebook PC N6000 Series - Reference Guide - Page 152
14, 15 troubleshooting, 109 service (repair), troubleshooting, 111 static electricity, 85, 86 status lights keyboard, 13, 17 location, 13 meanings, 16, 17 stopping computer, 24 Support troubleshooting, 98 using, 26 tray (docking), 74 troubleshooting , 71 troubleshooting port, 31 troubleshooting,
HP Notebook PC
Reference Guide