HP Pavilion xt595 HP Pavilion & Compaq Presario Notebook PC - Service Manu
HP Pavilion xt595 Manual
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- HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 1
Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC Compaq Presario 2100 Series Mobile PC Compaq Presario 1100 Series Mobile PC Technology Code KE Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 2
No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Service Manual First Edition January 2003 Reference Number: N1050v/N1010v/2500/2100/1100/ze5200/ze4200/ze4100 Document Part Number: 319733-001 ii - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 3
Only 2-36 Removing Other Components (Authorized Service Providers Only 2-38 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Checking for Customer Abuse 3-3 Troubleshooting the Problem 3-3 Verifying the Repair ...3-4 Suggestions for - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 4
5-1 Password Removal Policy...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Figures Figure 1-1. Front View ...1- 2-35 Figure 2-22. Boot-Block Jumper ...2-37 Figure 3-1. Basic Troubleshooting Steps 3-2 Figure 4-1. Exploded View...4-2 iv Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 5
2-5. Removing Components ...2-38 Table 3-1. ASP Support Options...3-1 Table 3-2. Scope of Diagnostic Tools 3-5 Table 3-3. Troubleshooting Suggestions 3-6 Table 3-4. POST Terminal-Error Parts 4-11 Table 4-3. Part Number Reference...4-12 Table 5-1. LCD Guidelines ...5-3 Service Manual v - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 6
Presario 2500, 2100, and 1100 Series Mobile PCs (technology code KE). It is for use by authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 7
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ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-8 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 15
ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-9 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 16
Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-10 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 17
ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-11 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 18
LAN + modem LAN + modem LAN + modem LAN + modem Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-12 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 19
graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off. Service Manual Product Information 1-13 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 20
, Hibernate, Off. * Intel Desktop Pentium 4-D, Intel Mobile Pentium 4-M, and Intel Celeron Mobile processors. All models feature HP TopTools, and are ACPI compliant. 1-14 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 21
). 8. Infrared port.* 9. Wireless on-off button and indicator light.* 10. Battery. 11. CD-ROM, DVD, or other drive. 12. PS/2 keyboard or PS/2 mouse port (supports Y adapter). * on certain models Service Manual Product Information 1-15 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 22
): external microphone, audio out (headphones). 25. Volume controls.* 26. Audio mute button and audio mute light.* 27. Floppy drive.* * on certain models 1-16 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 23
28. Hard disk drive. 29. Battery latch. 30. SDRAM door. Figure 1-3. Bottom View 31. Reset button. 32. Port replicator connect.* 33. Mini-PCI door (no user parts inside). * on certain models Service Manual Product Information 1-17 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 24
depending on power considerations, types of active connections, and start-up time. Note This manual describes the notebook in its original factory configuration, with all settings at their default values resume your session from Standby or Hibernation mode. 1-18 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 25
is active (Fn+F8). Num Lock must also be on for the numeric keys; otherwise, cursor control is active (as marked on an external keyboard). Service Manual Product Information 1-19 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 26
mode. Toggles Scroll Lock on and off. Increases the audio volume and cancels the mute setting. Decreases the audio volume. Audio mute. 1-20 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 27
) into the CD/DVD drive, then restart. Press Esc when the HP logo appears, then select the CD/DVD drive as the temporary boot device. Service Manual Product Information 1-21 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 28
4 processor-D with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus. 1-22 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 29
pad with integrated scroll pad, on-off button and indicator. Left and right click buttons. Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. Supports wake-on-LAN, fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP. Service Manual Product Information 1-23 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 30
115,200-bps serial. 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. S-video TV out (certain models). PS/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port (certain .11b wireless LAN: Ambit with Intersil Prism 2.5 chipset. 1-24 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 31
,4200RPM Pavilion ze5200 and Presario 2500 • • • • • Pavilion ze4200, Evo N1050v, and Presario 2100 • • • • Pavilion ze4200 and Presario 2100 • • • • Evo N1010v and Presario 1100 • • Pavilion ze4100 • • • Service Manual Product Information 1-25 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 32
and Presario 2500 • • • Pavilion ze4200, Evo N1050v, and Presario 2100 • • • Pavilion ze4200 and Presario 2100 • • • • • • • Evo N1010v and Presario 1100 • • • • • • Pavilion ze4100 • 1-26 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 33
the notebook's replaceable electronic modules. Table 1-9 on page 1-28 lists the roles that these modules play in the notebook's functional subsystems. Figure 1-5. Replaceable Module Diagram Service Manual Product Information 1-27 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 34
frequency circuitry. Transmit/receive antennas. On/off switch, indicator light. LAN circuitry, bus controller, LAN connector. Modem circuitry (certain models), modem connector. 1-28 Product Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 35
of screws before you install them. Installing a wrong-size screw can damage the notebook. (The symbol at the left represents an M2.5 × 4 mm T-head screw.) Service Manual Removal and Replacement 2-1 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 36
Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 37
Disassembly Flowchart The following diagram shows the general "path" you will use when disassembling the notebook to access any particular component. Figure 2-1. Disassembly Flow Service Manual Removal and Replacement 2-3 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 38
Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery's release latch, then pull the battery out of its compartment. Figure 2-2. Removing the Battery 2-4 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 39
an angle of about 30°, until it is fully inserted. Then press down on both sides of the SDRAM module until the latches snap closed. Service Manual Removal and Replacement 2-5 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 40
30°, until it is fully inserted. Then press down on both sides of the mini-PCI card until the latches snap closed. 2-6 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 41
drive rubber screw plugs and retaining screws. 3. Carefully pull the hard drive out of the notebook. Screw, M2.5×6mm (2) Figure 2-5. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-7 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 42
press Enter. 6. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. To create the Utility partition without notebook, press Ctrl+Alt+Del and follow any instructions that appear. 2-8 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 43
a small flat-blade screwdriver at the top of the cover and gently pry it loose. To replace, insert the cover into the modem port opening. Service Manual Removal and Replacement 2-9 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 44
antenna PCA that is connected to the left and right display assembly hinges. Damaging either antenna PCA can degrade notebook performance. 2-10 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 45
the tabs on the left- and right-center of the panel into the mating slots under the keyboard, and then press the panel into place. Service Manual Removal and Replacement 2-11 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 46
assembly to the top case. 4. Disconnect the 4-wire cable from the switchboard PCA. Screw, M2.5×6mm Figure 2-8. Removing the Speaker Assembly 2-12 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 47
keyboard cable. • Slide the metal tabs on the bottom of the keyboard into their slots in the top case, then lower the keyboard into place. Service Manual Removal and Replacement 2-13 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 48
Screw, M2.5×4mm (4) Figure 2-9. Removing the Keyboard 2-14 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 49
the underside motherboard cable. Screw, M2.5×4mm Figure 2-10. Removing the Switchboard PCA Reassembly Note • Connect the underside motherboard cable before installing the switchboard PCA. Service Manual Removal and Replacement 2-15 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 50
from the motherboard. 5. Remove the CD/DVD drive. Screw, M2.5×6mm Screw, M2.5×4mm Figure 2-11. Removing the CD/DVD Drive 2-16 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 51
Removing the Display Assembly (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove strap at the left hinge. 7. Lift the display assembly off of the notebook. Service Manual Removal and Replacement 2-17 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 52
Screws, M2.5×6mm (8) Screws, silver M2x4mm (2) Figure 2-12. Removing the Display Assembly 2-18 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 53
for the new display. 1. Download the notebook series service package from the Partnership Web site (see page vi), and create a Service Utilities floppy disk as described in the package's Readme they are parallel with the display assembly hinges. Service Manual Removal and Replacement 2-19 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 54
Removing the Top Case (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the the notebook and then disconnect the touch pad cable from the motherboard. 2-20 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 55
Screw, M2.5×4mm Screw, M2.5×6mm (15) Screw, M2.5×7mm (2) Screw, M2.5×4mm Figure 2-13. Removing the Top Case Service Manual Removal and Replacement 2-21 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 56
). • Top case (page 2-20). 3. Remove the screws (right side) that secure the hard disk drive guide to the motherboard. Note that the screws (left side) are missing. These screws were removed during the top to the motherboard. 6. Remove the floppy drive. 2-22 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 57
the motherboard prior to replacing the floppy drive and hard disk drive guide. • When replacing the hard disk drive guide, do not secure the left side to the motherboard. The left side of the guide gets secured during the top case replacement procedure. Service Manual Removal and Replacement 2-23 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 58
Removing the Infrared (I/R) PCA (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove screws that secure the I/R PCA to the bottom case. 5. Remove the I/R PCA. 2-24 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 59
performance. • Make sure you route the I/R PCA cable between the left screw hole and the bottom case. Screw, M2.5×4mm (2) Figure 2-15. Removing the I/R PCA Service Manual Removal and Replacement 2-25 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 60
Removing the Heatsink (with Fan) (Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the . Screw, M2.5×4mm (3) Figure 2-16. Removing the Heatsink (with Fan) 2-26 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 61
thermal pad. • Install the heatsink screws in this order: 1. Install all three screws lightly. 2. Fully tighten the screws in the order marked on the heatsink. Service Manual Removal and Replacement 2-27 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 62
Removing the CPU Module (Authorized Service Providers Only) Required Equipment • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if (page 2-13). • Display assembly (page 2-17). • Top case (page 2-20). • Heatsink (page 2-16). 2-28 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 63
clockwise to secure the CPU module. • Be sure to replace the thermal pad on the heatsink, as described in the reassembly notes on page 2-27. Service Manual Removal and Replacement 2-29 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 64
2-13). • CD/DVD drive (page 2-16). • Display assembly (page 2-17). • Top case (page 2-20). • Heatsink (page 2-16). • Floppy drive (page 2-17). 2-30 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 65
lift the motherboard out of the bottom case. 8. If present, remove the modem port cover. Standoff, 5mm (6) Screw, M2.5×4mm (4) Figure 2-18. Removing the Motherboard Service Manual Removal and Replacement 2-31 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 66
the motherboard for the new display. 1. Download the notebook Series service package from the Partnership Web site (see page vi), and create a Service Utilities floppy disk as described in the package's Readme file. with the latest BIOS-see page 2-35. 2-32 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 67
update. This restores the old system data on the new motherboard. If you did not store system data, type M for the manual update option. Enter the serial number from the bottom of the notebook-you might have to contact an HP support center to do this. Service Manual Removal and Replacement 2-33 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 68
Word format) from the Partnership Web site (see page vi) under Support/Service in Technical Support Information. The latest version includes fields for warranty period and manufacturing location. Taiwan Figure 2-19. Example of Serial Number Label 2-34 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 69
2-20. Replacing the Antennas Replacing a PCMCIA Door If you need to remove or replace a PCMCIA door, see the figure below. Figure 2-21. Removing a PCMCIA Door Service Manual Removal and Replacement 2-35 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 70
completes, press the power button to reset the notebook. BIOS updates are available from the HP Business Support Web site (www.hp.com/go/bizsupport). Installation utilities and instructions for creating a BIOS floppy disk are provided with the updates. 2-36 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 71
package from the Partnership Web site (see page vi) under Product Support Information in the Service and Support Library. Follow the instructions for creating the BIOS floppy disk. Caution Make sure to use . 1 13 14 25 Figure 2-22. Boot-Block Jumper Service Manual Removal and Replacement 2-37 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 72
Removing Other Components (Authorized Service Providers Only) Required Equipment • #0 and #1 Phillips screwdrivers. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, utility or Date/Time in the Control Panel. See page 2-34. 2-38 Removal and Replacement Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 73
). Floppy (page 2-22). Motherboard (page 2-30). See page 2-12. Additional Steps When replacing the HDD guide, make sure you only replace the two right screws. Do not replace the two left screws. Press the 2. Unplug the PCMCIA socket from the motherboard. Service Manual Removal and Replacement 2-39 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 74
with the customer. Parts and labor will be reimbursed to the ASP. In other countries, ASP support is standard in most situations-but you should check the marking on the serial number label to verify the ASP support status for that model. Service Manual Troubleshooting and Diagnostics 3-1 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 75
abuse. Try to duplicate the customer's problem. Troubleshoot the problem using: - Diagnostic tools. - Troubleshooting suggestions. Verify the repair by testing the functionality of the complete unit. Figure 3-1. Basic Troubleshooting Steps 3-2 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 76
. Table 3-2 on page 3-5 shows how you can use these tools to isolate the cause of the notebook's problem. ! The troubleshooting suggestions on page 3-6 include general suggestions for repairing notebooks that show specific failure symptoms. Service Manual Troubleshooting and Diagnostics 3-3 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 77
known to be good is generally an ideal way to find the module responsible for the problem. A failure symptom is rarely caused by more than one module, so you will not - • Failed Tests. Run any other tests that failed during troubleshooting. 3-4 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 78
Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools WMI/ Function e-Diagtools Power-On Self- Describes Configures Configures Configures Configures Configures Configures Configures Configures Configures Configures Configures Service Manual Troubleshooting and Diagnostics 3-5 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 79
problem. Table 3-3. Troubleshooting Suggestions Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments To help determine likely causes of a problem, . Make sure CD/DVD is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 80
for corrupt files on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. User must call Technical Support and provide proof of ownership. Password removal is restricted to certain sites. See page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 81
. Battery or contacts. AC adapter. Motherboard. Heatsink. Repair Center: Comments Battery capacity often decreases after a year or more. Check battery and AC adapter. Check heatsink. 3-8 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 82
or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for additional support. Notebook can take a Comments AC adapter cannot be repaired, and must be replaced. Service Manual Troubleshooting and Diagnostics 3-9 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 83
be caused by customer abuse. If drive case is damaged, drive may not operate properly. Check notebook and drive for evidence of customer abuse. 3-10 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 84
less than normal. Disk's reported capacity is less than actual size Floppy drive General problems. Call Center: Suggestions Run virus scan program. Check hard disk using Tools tab Make sure floppy drive is installed and connected correctly. Service Manual Troubleshooting and Diagnostics 3-11 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 85
does not cover expense of correcting this situation. Make sure CD/DVD drive is installed properly. Try reinserting ribbon cable in connector on motherboard. 3-12 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 86
Symptom Touch pad General problems. Special touch pad features not working. Click button does not work. Memory Out of Comments Check operation using headphones or external speakers (switchboard PCA). Make sure speaker assembly cable is connected. Service Manual Troubleshooting and Diagnostics 3-13 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 87
/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Restart notebook. Use troubleshooters in Windows modem with e-Diagtools diagnostics. Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 88
Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try IrDA, check for DMA conflict with ECP parallel port. Motherboard. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 89
properly. On-screen display does not appear when button is pressed. PCMCIA General problems. AC adapter Does not power notebook. Motherboard Evidence of spilled liquid. Bent or contact between CPU and heatsink. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 90
or runs sluggishly. Notebook still on but stops responding. Accessories Port replicator problems. Call Center: Suggestions May be normal Windows behavior (background processing can . Port replicator is not repairable, and must be exchanged. Service Manual Troubleshooting and Diagnostics 3-17 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 91
is complete. 6. If you intend to exit without running the advanced tests, press F4 to view the Support Ticket. Press F3 to exit e-Diagtools. 7. Optional: run the advanced tests. Press F2 to open tests and add the results to the Support Ticket. 3-18 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 92
and enter the settings recommended by your support agent. e-Diagtools for Windows can also Windows, use the e-Diagtools menu. If you have trouble running e-Diagtools diagnostics from the hard disk, you can problem using other diagnostic tools. Service Manual Troubleshooting and Diagnostics 3-19 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 93
. POST device initialization. Check ROM copyright notice. Initialize I20 support. Check video configuration against CMOS. Initialize PCI bus and devices. Initialize all video adapters in system. QuietBoot start (optional). Shadow video BIOS ROM. 3-20 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 94
key click if enabled. Enable USB devices. Test for unexpected interrupts. Initialize POST display service. Display prompt "Press F2 to enter SETUP". Disable CPU cache. Test RAM between . Prepare Boot. Initialize SMBIOS. Initialize PnP Option ROMs. Service Manual Troubleshooting and Diagnostics 3-21 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 95
. Output one beep. Clear Huge Segment. Boot to Mini DOS. Boot to Full DOS. Improper video configuration (reprogram EEPROM) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 96
The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the slows system performance considerably. 02F0: CPU ID: CPU socket number for Multi-Processor error. Service Manual Troubleshooting and Diagnostics 3-23 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 97
or Shadow memory. Fixed Disk n Fixed disk n (0-3) identified. Invalid System Configuration Data Problem with NVRAM (CMOS) data. I/O device IRQ conflict I/O device IRQ conflict error. PS/2 during POST. PS/2 Mouse: PS/2 mouse identified. 3-24 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 98
PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration header) testcb-v-1-b80 testcb-v-0-b80 Service Manual Troubleshooting and Diagnostics 3-25 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 99
> Restart. (If necessary, you can press Ctrl+Alt+Del to restart.) 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3-26 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 100
is detected. Default Detected automatically. Detected automatically. Detected automatically. Detected automatically. Disabled. Detected automatically. Default Detected automatically. Detected automatically. Detected automatically. Default Auto Service Manual Troubleshooting and Diagnostics 3-27 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 101
Values Disables the internal pointing devices when an external pointing device is connected. Enables BIOS support for USB mouse, keyboard, and floppy drive during startup. Lets the notebook be turned on these BIOS updates as needed (page 2-36). 3-28 Troubleshooting and Diagnostics Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 102
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3). • Accessory replacement parts (page 4-11). • Part number reference (page 4-12). Service Manual Replaceable Parts 4-1 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 103
4-2 Replaceable Parts Figure 4-1. Exploded View Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 104
-DSPLY PANEL 14.1-inch 319439-001 XGA CPQ • • No 3 Speaker assy - 1F F4640-60908 319447-001 • • • No SPS-BD AUDIO 319504-001 • No CONTROL 3F Service Manual Replaceable Parts 4-3 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 105
317443-131 • • No • • No • • No • • No • • No • • • • No • No • • No • • • • No • • No • • No • • No • • No • • • No • • • • No • • • No • • No • • No • • No • • No • • No 4-4 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 106
-001 F5761-60901 319432-001 F4640-60947 319456-001 319492-001 • • No • • No • No • No • No • No • No • No • • • • No • • • • No No • No • • • • No • No Service Manual Replaceable Parts 4-5 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 107
No No • No No No No No No No • No • No • No No • No No No • No • No • No • No No No No 4-6 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 108
PCA, motherboard - KE w/ IEEE 1394 Socket, PCMICIA - 1F Guide, HDD - 1F 11 PCA, motherboard - KE w/o IEEE 1394 Socket, PCMICIA - 1F Guide, HDD - 1F 11 SPS-BD SYSTEM DF 11 SPS-BD • No No No No No No No No No • No • No • No No No • No • No Service Manual Replaceable Parts 4-7 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 109
1100 F5771J • Pavilion ze4100 F5761H User Repl No No • No No No No No No No No • Yes • Yes • Yes • Yes Yes • Yes 4-8 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 110
1100 F5771J • • Pavilion ze4100 F5761H User Repl Yes Yes Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • No No Yes • Yes • Yes Service Manual Replaceable Parts 4-9 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 111
319505-001 F4640-60964 319454-001 F4640-60946 319453-001 F4809-60901 319411-001 • • • • No • • • • No • • • • No • • • • No • No • • • • No • • • • No • • • • • Yes 4-10 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 112
N1010v and Presario 1100 F5771J • Pavilion ze4100 H5761H • User Repl Yes • • • • Yes • • • Yes • • Yes • • • • • Yes • • • • Yes • • • • • Yes • • Yes • • Yes • • Yes • • • Yes • • Yes • • • • Yes • • Yes Service Manual Replaceable Parts 4-11 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 113
• Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes No • No • No • No • No • No • No • No • No • No • Yes • Yes • Yes Yes 4-12 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 114
No No No No No No No No No No No No No No No No No No No No No No No No No Service Manual Replaceable Parts 4-13 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 115
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 4-14 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 116
319450-001 319453-001 319454-001 319455-001 319456-001 Description Guide, HDD - 1F SPS-DRV CD-RW CD-ROM Assy - • No • • No • • No • • • Yes • • • No • • • • No • No • No • • • • No • • • • No • • • • No • • • • No Service Manual Replaceable Parts 4-15 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 117
• • • No • • • • No • • No • • • • No • • • • • Yes • • • • • • • • • Yes No No No No No • No • No • No • No • No • No • No • No • Yes • No • No 4-16 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 118
• No • No • No • No • No • No • No • No • No • No • No • • • Yes • No • No • No • No • No • • Yes • • • • Yes • • • • Yes • • • No • • No • • No • • No • • No Service Manual Replaceable Parts 4-17 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 119
DVD Assy - 8x F4640-60937 F4640-69037 CD-RW/DVD Combo ASSY F4640-60942 Case, top -1F (gray/silver) F4640-60944 Guide, HDD - 1F F4640-60945 FDD Assy w/cable 1F F4640-60946 PCA, IR -1F w/IR F4640-60947 Heatsink - 1F w/fan No No Yes No No Yes No Yes Yes 4-18 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 120
No No No No Yes No Yes Yes Yes Yes Yes Yes No No No No No No No No No No No No No Service Manual Replaceable Parts 4-19 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 121
Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 F5771J • • Pavilion ze4100 H5761H • User Repl Yes No • No • No • • • No • No 4-20 Replaceable Parts Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 122
. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determine the proper removal procedure. The user must provide proof of ownership, and assist them in improperly removing a password and opening a notebook. Service Manual Reference Information 5-1 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 123
industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented. 5-2 Reference Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 124
a lighted display and does not change size. (In contrast, a polarizer scratch is a light line that is visible on a darker background and does not change size.) Service Manual Reference Information 5-3 - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 125
Service Notes and Obsolete Parts Service notes containing important repair information for these products will be issued as needed. These notes are available online at the Partnership Web site-see page vi. 5-4 Reference Information Service Manual - HP Pavilion xt595 | HP Pavilion & Compaq Presario Notebook PC - Service Manu - Page 126
Part Number 319733-001 Printed in U.S.A. 01/03
HP Pavilion ze5200 Notebook PC
HP Pavilion ze4200 Notebook PC
HP Pavilion ze4100 Notebook PC
Compaq Evo Notebook N1050v Series
Compaq Evo Notebook N1010v Series
Compaq Presario 2500 Series Mobile PC
Compaq Presario 2100 Series Mobile PC
Compaq Presario 1100 Series Mobile PC
Technology Code KE
Service Manual