HP Photosmart B200 User Guide

HP Photosmart B200 Manual

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  • HP Photosmart B200 | User Guide - Page 1
    HP Photosmart Plus B209 series Windows Help
  • HP Photosmart B200 | User Guide - Page 2
    HP Photosmart Plus B209 series
  • HP Photosmart B200 | User Guide - Page 3
  • HP Photosmart B200 | User Guide - Page 4
    warranty information 64 Print and evaluate a print quality report 65 12 Solve a problem HP support...69 Setup troubleshooting...70 Print troubleshooting...76 Print quality troubleshooting...81 Memory card troubleshooting 81 Scan troubleshooting...84 Copy troubleshooting...85 Errors...86 1
  • HP Photosmart B200 | User Guide - Page 5
    Contents 14 Technical information Notice...117 Cartridge chip information...117 Specifications...118 Environmental product stewardship program 119 Regulatory notices...125 Regulatory wireless statements 127 Index...131 2
  • HP Photosmart B200 | User Guide - Page 6
    1 HP Photosmart Plus B209 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 15 • "How do I?" on page 19 • "Print" on page 29 • "Scan" on page 45 • "Copy" on page 51 • "Reprint photos" on page 57 • "
  • HP Photosmart B200 | User Guide - Page 7
    Chapter 1 HP Photosmart Plus B209 series Help 4 HP Photosmart Plus B209 series Help
  • HP Photosmart B200 | User Guide - Page 8
    : A wireless 802.11 network that includes a WPS-enabled wireless router or access point. A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Photosmart on
  • HP Photosmart B200 | User Guide - Page 9
    Chapter 2 NOTE: The product begins a timer for approximately two minutes in which the corresponding button on the networking device needs to be pressed. Use PIN method a. Select setup method. On Home screen, touch right arrow to view more options. Touch Setup. Touch Network. Touch WiFi Protected
  • HP Photosmart B200 | User Guide - Page 10
    computer or laptop with either wireless networking support, or a network interface card (NIC in the computer CD-ROM drive. 2. Follow the instructions on the screen. When you are prompted, connect the connection fails, follow the prompts to correct the problem, and then try again. 3. When the setup
  • HP Photosmart B200 | User Guide - Page 11
    Chapter 2 ▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on your computer. On your computer, connect to the network name (SSID) hpsetup, which is the default ad hoc network created by the HP Photosmart. OR ▲ Use an ad hoc network profile on your computer to connect to the
  • HP Photosmart B200 | User Guide - Page 12
    the network. If the connection fails, follow the prompts to correct the problem, and then try again. 3. When the setup is finished, you will Photosmart has not been connected to a network, follow the onscreen instructions during the software installation to connect the product to the network.
  • HP Photosmart B200 | User Guide - Page 13
    running on your computer. 2. Insert the Windows CD that came with the product into the CD-ROM drive on your computer and follow the onscreen instructions. NOTE: If the HP Photosmart is not connected to a network, when prompted, connect the product to the computer using the USB setup cable included
  • HP Photosmart B200 | User Guide - Page 14
    A Bluetooth (compatible HCRP or SPP profile) capable device (such as a PDA, camera phone, or computer) An HP Bluetooth Adapter Some Bluetooth products exchange device addresses when they communicate with each other, so you might also need to find out the device address of the HP Photosmart in order
  • HP Photosmart B200 | User Guide - Page 15
    Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth® Protocol Stack. The Microsoft stack allows you to install an external Bluetooth® adapter automatically. If your Bluetooth® adapter supports more information, see the setup instructions. However, if you do not
  • HP Photosmart B200 | User Guide - Page 16
    it. If you want both a USB and a Bluetooth® connection to the product, install the USB connection first. For more information, see the setup instructions. However, if you do not want a USB connection, select Directly to the computer on the Connection Type screen. Also, on the Connect Your Device
  • HP Photosmart B200 | User Guide - Page 17
    Chapter 2 Finish setting up the HP Photosmart 14 Finish setting up the HP Photosmart
  • HP Photosmart B200 | User Guide - Page 18
    3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts • Front view of the HP Photosmart Get to know the HP Photosmart Get to know the HP Photosmart 15
  • HP Photosmart B200 | User Guide - Page 19
    Paper tray extender (also referred to as the tray extender) 10 Paper-width guide for the photo tray 11 Cartridge door access handle 12 Lid backing 13 Glass product, and then unplug the power cord. 15 Wireless LED 16 Paper-width guide for the main tray 17 Main tray (also referred to as the input tray
  • HP Photosmart B200 | User Guide - Page 20
    19 Cartridge access area 20 Printhead assembly 21 Model number location 22 Rear USB port 23 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart Printer parts 17
  • HP Photosmart B200 | User Guide - Page 21
    Chapter 3 Control panel features Figure 3-1 Control panel features 1 Scan: Opens the Scan To menu where you can select a destination for your scan. 2 Copy: Opens the Copy menu where you can select a copy type or change the copy settings. 3 Directional keys: Allow you to navigate through photos and
  • HP Photosmart B200 | User Guide - Page 22
    4 How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • "Print photos from a memory card or USB • "Scan to a computer" on page 45 storage device" on page 31 • "Scan to a memory card or USB storage • "Print a creative project"
  • HP Photosmart B200 | User Guide - Page 23
    Chapter 4 How do I? 20 How do I?
  • HP Photosmart B200 | User Guide - Page 24
    papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality using the automatic setting, you can manually set the paper size and type for print and copy jobs. This section contains the following topics: • "Recommended papers for photo printing" on
  • HP Photosmart B200 | User Guide - Page 25
    Chapter 5 NOTE: At this time, some portions of the HP Web site are available in English only. Paper basics Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your
  • HP Photosmart B200 | User Guide - Page 26
    . Load media 1. Do one of the following: Load 10 x 15 cm (4 x 6 inch) paper a. Raise photo tray lid. Raise photo tray lid and slide paper-width guide outwards. Load media 23
  • HP Photosmart B200 | User Guide - Page 27
    stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you. Slide paper-width guide inward until it stops at edge of paper. c. Lower photo tray lid. Paper basics 24 Paper basics
  • HP Photosmart B200 | User Guide - Page 28
    tray. Raise and hold output tray in open position. Slide paper-width guide outwards. Remove all paper from the main input tray. Paper basics b. side down. Slide stack of paper forward until it stops. Slide paper-width guide inward until it stops at edge of paper. c. Lower output tray. Lower
  • HP Photosmart B200 | User Guide - Page 29
    legal-size paper, leave the paper catch closed. Load envelopes a. Raise output tray. Raise and hold output tray in open position. Slide paper-width guide outwards. Remove all paper from the main input tray. Paper basics b. Load envelopes. Insert one or more envelopes into far-right side of main
  • HP Photosmart B200 | User Guide - Page 30
    Paper basics 2. View the animation for this topic. Related topics "Information on paper" on page 27 Information on paper The HP Photosmart is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to
  • HP Photosmart B200 | User Guide - Page 31
    Chapter 5 Paper basics 28 Paper basics
  • HP Photosmart B200 | User Guide - Page 32
    for printing" on page 22 Print documents Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features. To print from a software
  • HP Photosmart B200 | User Guide - Page 33
    up to 13 x 18 cm (5 x 7 inch) paper in the photo tray or full-size photo paper in the main input tray. 2. Slide the paper-width guide inward until it stops at the edge of the paper. 3. On the File menu in your software application, click Print. 4. Make sure the product is
  • HP Photosmart B200 | User Guide - Page 34
    , such as Best, from the Print Quality drop-down list. NOTE: To achieve the highest dpi resolution, you can use the Maximum dpi setting with supported types of photo paper. If Maximum dpi is not listed in the Print quality drop-down list, you can enable it from the Advanced tab
  • HP Photosmart B200 | User Guide - Page 35
    Chapter 6 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC
  • HP Photosmart B200 | User Guide - Page 36
    1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter
  • HP Photosmart B200 | User Guide - Page 37
    Chapter 6 b. Insert memory device. Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure
  • HP Photosmart B200 | User Guide - Page 38
    Touch 3.5 x 5 on 8.5 x 11. Touch Back. e. Print photo. Touch Print. 2. View the animation for this topic. Related topics • "Recommended papers for photo printing" on page 21 • "Edit photos before printing" on page 43 • "Stop the current job" on page 115 Print a creative project 1. Do one of the
  • HP Photosmart B200 | User Guide - Page 39
    Chapter 6 c. Select project type. Touch Create. Touch Album Pages. d. Select photo. Touch right arrow to scroll through photos. Touch up arrow to increase number of copies. Touch Done. e. Print photo. Touch Print. Print panoramic photos a. Load paper. Load 10 x 30 cm (4 x 12 inch) panorama paper in
  • HP Photosmart B200 | User Guide - Page 40
    c. Select project type. Touch Create. Touch Panorama Prints. d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch up arrow to increase number of copies. Touch Done to preview print job. e. Print photo. Touch Print. Print wallet photos a. Load paper. Load up to 13 x
  • HP Photosmart B200 | User Guide - Page 41
    Chapter 6 d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch up arrow to increase number of copies. Touch Done to preview print job. e. Print photo. Touch Print. Print passport photos a. Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or
  • HP Photosmart B200 | User Guide - Page 42
    contains built-in templates that enable you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task checklists, calendars (not supported on all models), and music sheets on plain letter- or A4-size paper. You can also print games such as dots and fun mazes, which
  • HP Photosmart B200 | User Guide - Page 43
    setting, the printer software displays the optimized dots per inch (dpi) that the HP Photosmart printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki cards Printing
  • HP Photosmart B200 | User Guide - Page 44
    View the print resolution The printer software displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software. To view the print resolution 1. Make sure you have paper loaded in the input tray. 2. On the File
  • HP Photosmart B200 | User Guide - Page 45
    Chapter 6 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click a printing shortcut. The
  • HP Photosmart B200 | User Guide - Page 46
    Edit photos before printing 1. Do one of the following: Rotate photo a. Select photo. Touch View & Print. Touch left or right arrow to scroll through photos. Touch photo you want to rotate. b. Edit photo. Touch Edit. Touch Rotate. Touch Done. Crop photo a. Select photo. Touch View & Print. Touch
  • HP Photosmart B200 | User Guide - Page 47
    Chapter 6 Adjust brightness a. Select photo. Touch View & Print. Touch left or right arrow to scroll through photos. Touch photo you want to adjust brightness. b. Edit photo. Touch Edit. Touch Brightness. Set brightness and touch Done. Color effect a. Select photo. Touch View & Print. Touch left
  • HP Photosmart B200 | User Guide - Page 48
    7 Scan • "Scan to a computer" on page 45 • "Scan to a memory card or USB storage device" on page 46 • "Scan and reprint photos" on page 57 Scan to a computer To scan to a computer 1. Load original. a. Lift lid on product. b. Load original print side down on right front corner of glass. Scan Scan
  • HP Photosmart B200 | User Guide - Page 49
    Chapter 7 c. Close lid. 2. Start scan. a. Touch Scan on Home screen. The Scan To menu appears. b. Touch Computer. If product is network-connected, a list of available computers appears. Select computer to which you want to transfer to start the scan. 3. Touch job shortcut you want to use. 4. View
  • HP Photosmart B200 | User Guide - Page 50
    Close lid. b. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure
  • HP Photosmart B200 | User Guide - Page 51
    Chapter 7 Save a scan to USB drive a. Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. b. Insert memory device. Scan 48 Scan
  • HP Photosmart B200 | User Guide - Page 52
    1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter
  • HP Photosmart B200 | User Guide - Page 53
    Chapter 7 Scan 50 Scan
  • HP Photosmart B200 | User Guide - Page 54
    Copy 8 Copy • "Copy text or mixed documents" on page 51 • "Copy photos (reprint)" on page 57 Copy text or mixed documents 1. Do one of the following: Make a black and white copy a. Load paper. Load full-size paper in main input tray. b. Load original. Lift lid on product. TIP: To make copies of
  • HP Photosmart B200 | User Guide - Page 55
    Chapter 8 Copy Close lid. c. Select Copy. Touch Copy on Home screen. The Copy menu appears. Touch up arrow to increase number of copies. Touch Settings. The Copy Settings menu appears. Touch Size. Touch Fit to Page. d. Start copy. Touch Black Copy. Make a color copy a. Load paper. Load full-size
  • HP Photosmart B200 | User Guide - Page 56
    Copy TIP: To make copies of thick originals, such as books, you can remove the lid. Load original print side down on right front corner of glass. Close lid. c. Select Copy. Touch Copy on Home screen. The Copy menu appears. Touch up arrow to increase number of copies. Touch Settings. The Copy
  • HP Photosmart B200 | User Guide - Page 57
    Copy Chapter 8 Related topics • "Change the copy settings" on page 54 • "Preview a copy before printing" on page 55 • "Stop the current job" on page 115 Change the copy settings To set the number of copies from the control panel 1. Touch Copy on the Home screen. The Copy menu appears. 2. Touch up
  • HP Photosmart B200 | User Guide - Page 58
    Copy Paper type HP Professional Brochure & Flyer Paper (Glossy) HP Professional Brochure & Flyer Paper (Matte) HP Premium or Premium Plus Inkjet Transparency Film Other transparency film Plain Hagaki Glossy Hagaki L (Japan only) Advanced Photo Paper Control panel setting Brochure Glossy Brochure
  • HP Photosmart B200 | User Guide - Page 59
    Chapter 8 To preview your copy from the control panel 1. Touch Copy on the Home screen. The Copy menu appears. 2. Touch Settings. 3. Change copy settings on the product to accurately reflect the copy you want to make. 4. Touch Preview. An image on the display shows how your copy will print. Related
  • HP Photosmart B200 | User Guide - Page 60
    9 Reprint photos To reprint an original photo 1. Load original. a. Lift lid on product. Reprint photos b. Load original print side down on right front corner of glass. c. Close lid. 2. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) paper in photo tray or full-size photo paper in main input tray
  • HP Photosmart B200 | User Guide - Page 61
    Chapter 9 e. Touch up arrow to increase number of copies. f. Touch Print. 4. View the animation for this topic. Related topics "Stop the current job" on page 115 Reprint photos 58 Reprint photos
  • HP Photosmart B200 | User Guide - Page 62
    10 Save photos • Save photos to your computer • Back up photos to a USB storage device Save photos to your computer To save photos 1. Insert memory device. Save photos 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional),
  • HP Photosmart B200 | User Guide - Page 63
    Chapter 10 Back up photos to a USB storage device To back up photos 1. Insert memory device. a. Insert a memory card into appropriate slot on product. Save photos 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory
  • HP Photosmart B200 | User Guide - Page 64
    process in a number of different ways, including in the initialization process, which prepares the product and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used
  • HP Photosmart B200 | User Guide - Page 65
    Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. . NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local
  • HP Photosmart B200 | User Guide - Page 66
    Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from slot. 3. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. Maintain the HP Photosmart Replace the
  • HP Photosmart B200 | User Guide - Page 67
    Chapter 11 c. Match color icons, then slide cartridge into slot until it clicks into place. d. Close cartridge door. 4. Align cartridges. a. When prompted, touch OK to print cartridge alignment page. b. Load page print side down on right front corner of glass, and then touch OK to scan page. c.
  • HP Photosmart B200 | User Guide - Page 68
    issues can occur for a variety of reasons. You might be using the wrong software settings or printing a poor quality source file, or there might be a problem with the printing system in the HP Photosmart. If you are unhappy with the quality of your prints, you can print a print quality report to
  • HP Photosmart B200 | User Guide - Page 69
    Chapter 11 NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes
  • HP Photosmart B200 | User Guide - Page 70
    the cartridge does not solve this print quality issue, contact HP support for service. • If any of the color bars show regular white streaks, occurs right after a new cartridge is installed, the automatic device servicing routines may solve the problem in a day or so. Figure 11-6 Sample text area
  • HP Photosmart B200 | User Guide - Page 71
    aligning the printer does not solve this print quality issue, contact HP support for service. If you do not see any defects on the print quality report print settings. • Make sure your image has sufficient resolution. • If the problem seems confined to a band near the edge of your printout, use the
  • HP Photosmart B200 | User Guide - Page 72
    Solve a problem 12 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • HP support by phone •
  • HP Photosmart B200 | User Guide - Page 73
    at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the product. Many issues are caused
  • HP Photosmart B200 | User Guide - Page 74
    problem product to your computer before the software installation screen prompted you to do so, you must follow these steps: Troubleshooting 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using
  • HP Photosmart B200 | User Guide - Page 75
    sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. • If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched on but
  • HP Photosmart B200 | User Guide - Page 76
    solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need outlet. Press the On button to turn on the product. Setup troubleshooting 73
  • HP Photosmart B200 | User Guide - Page 77
    Solve a problem Chapter 12 Cause: The product might not have been turned on. . For more information on setting up the product and connecting it to your computer, see the setup instructions guide that came with the product. Cause: The product and computer were not communicating with each other. If
  • HP Photosmart B200 | User Guide - Page 78
    On the Home Screen, touch the right arrow to view more options. 2. Touch Setup. Solve a problem 3. Touch Preferences. 4. Touch Set Language. 5. Touch the down arrow to scroll through the languages. When , click Start, Settings, Control Panel (or just Control Panel). Setup troubleshooting 75
  • HP Photosmart B200 | User Guide - Page 79
    the software from www.hp.com/support. 7. Follow the onscreen instructions and the setup instructions that came with the product. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Print troubleshooting Try the following solutions to
  • HP Photosmart B200 | User Guide - Page 80
    Solve a problem Check cartridges Follow these steps. • Step 1: Make after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered type of paper was loaded. Print troubleshooting 77
  • HP Photosmart B200 | User Guide - Page 81
    problem Chapter 12 Step 2: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Align the
  • HP Photosmart B200 | User Guide - Page 82
    support. After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists. For more information, see: "Print and evaluate a print quality report" on page 65 Cause: The printhead needed to be cleaned. Print troubleshooting
  • HP Photosmart B200 | User Guide - Page 83
    Solve a problem Chapter 12 Check the print settings Solution: Try the following: set in your software application, as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with
  • HP Photosmart B200 | User Guide - Page 84
    having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. Print quality troubleshooting Use this
  • HP Photosmart B200 | User Guide - Page 85
    down. If this did not solve the issue, try the next solution. Solve a problem Step 2: Remove the additional memory card Solution: You can insert only one memory the product software. 3. Follow the onscreen instructions and the setup instructions that came with the product. Cause: The product software
  • HP Photosmart B200 | User Guide - Page 86
    the problem, supports PictBridge, make sure the camera is set to PictBridge mode. See the user guide that came with the camera for instructions on how to do this. Cause: The digital camera was not in PictBridge mode. If this did not solve the issue, try the next solution. Memory card troubleshooting
  • HP Photosmart B200 | User Guide - Page 87
    select any photos on the camera for printing. Scan troubleshooting Use this section to solve these scan problems: • Scanned image is incorrectly cropped • Scanned image case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically
  • HP Photosmart B200 | User Guide - Page 88
    might have been stuck on the glass or on the back of the document lid. This can cause poor-quality scans. Copy troubleshooting Use this section to solve these copy problems: • Fit to Page is not working as expected Fit to Page is not working as expected Try the following solutions. • Solution
  • HP Photosmart B200 | User Guide - Page 89
    messages: • Firmware revision mismatch • Memory is full • Photo tray problem • Scanner failure • Improper shutdown • Missing HP Photosmart Software Firmware revision mismatch Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click
  • HP Photosmart B200 | User Guide - Page 90
    and is no higher than the top of the paper-width guide. Cause: The paper was not feeding properly because it problem persists, try plugging the power cord directly into a power outlet rather than a surge protector or power strip. If the problem continues, contact HP support. Go to www.hp.com/support
  • HP Photosmart B200 | User Guide - Page 91
    Solve a problem Chapter 12 Cause: The last time the product was used, When prompted, click Install More Software to install the product software. 3. Follow the onscreen instructions and the setup instructions that came with the product. Cause: The HP Photosmart Software was not installed. If this
  • HP Photosmart B200 | User Guide - Page 92
    a problem For more information on setting up the product and connecting it to your computer, see the setup instructions guide that be read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution:
  • HP Photosmart B200 | User Guide - Page 93
    Solve a problem Chapter 12 Solution 2: Print photos from the computer Solution: Take some not using any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the product The product software only recognizes JPG and TIF images. File corrupted Try the
  • HP Photosmart B200 | User Guide - Page 94
    to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and
  • HP Photosmart B200 | User Guide - Page 95
    Solve a problem Chapter 12 Solution 3: Push the memory card all the way forward Solution: Remove the memory card and reinsert it in the memory card slot not fully inserted the memory card. Use only one card at a time Solution: You can insert only one memory card at a time. 92 Solve a problem
  • HP Photosmart B200 | User Guide - Page 96
    If more than one memory card is inserted, an error message will appear on the display. Remove the additional memory card to resolve the problem. Cause: There were two or more memory cards inserted into the product at the same time. Card is inserted incorrectly Solution: Turn the memory card
  • HP Photosmart B200 | User Guide - Page 97
    error messages: • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install cartridges • Non-HP cartridge • Original HP ink depleted
  • HP Photosmart B200 | User Guide - Page 98
    error code provided in the message, and then contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the product. Incompatible ink cartridges Try the following
  • HP Photosmart B200 | User Guide - Page 99
    Solve a problem Chapter 12 • Solution 1: Check to see if the ink cartridges are compatible • Solution 2: Contact HP support Solution 1: the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region,
  • HP Photosmart B200 | User Guide - Page 100
    ink cartridges did not have enough ink to print properly. Ink cartridge problem Try the following solutions to resolve the issue. Solutions are listed in • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all
  • HP Photosmart B200 | User Guide - Page 101
    with the slot that has the same shaped icon and color. Solve a problem 4. Run your finger along the top of the ink cartridges to locate any the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away,
  • HP Photosmart B200 | User Guide - Page 102
    . Gently bend the tab away from the ink cartridge. CAUTION: Be careful not to bend the tab out more than about 1.27 cm (0.5 inches). Solve a problem 11. Reinstall the ink cartridge. It should now snap down into place. 12. Close the ink cartridge access door, and check if the error message
  • HP Photosmart B200 | User Guide - Page 103
    Chapter 12 in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. Cause: The print carriage latch was the error message, and then press the tab on the ink cartridge to release it from the slot. 100 Solve a problem
  • HP Photosmart B200 | User Guide - Page 104
    Solve a problem 4. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are
  • HP Photosmart B200 | User Guide - Page 105
    , contact HP support for service or replacement. Go to: www.hp.com/support. If prompted, support. For more information, see: "Cartridge warranty information" on page 64 Cause: The indicated ink cartridges were defective. If this did not solve the issue, try the next solution. 102 Solve a problem
  • HP Photosmart B200 | User Guide - Page 106
    If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The product had a problem. Ink service capacity warning Solution: If you are going to move or transport the product after receiving this message, make sure you keep it upright
  • HP Photosmart B200 | User Guide - Page 107
    Solve a problem Chapter 12 If this did not solve the issue, try the next solution. Solution 2: Make sure the ink cartridges are installed correctly Solution: Make Match the shape of the icon and color of the ink cartridge with the slot that has the same shaped icon and color. 104 Solve a problem
  • HP Photosmart B200 | User Guide - Page 108
    Solve a problem 4. Run your finger along the top of the ink cartridges to locate cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, proceed to the next step.
  • HP Photosmart B200 | User Guide - Page 109
    : Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the ink cartridges. Install cartridges Solution: Make sure all of the ink cartridges
  • HP Photosmart B200 | User Guide - Page 110
    Solve a problem HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs
  • HP Photosmart B200 | User Guide - Page 111
    the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Clean the printhead. 6. try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. Follow the prompts on the display or
  • HP Photosmart B200 | User Guide - Page 112
    Solve a problem 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage until it stops. 5. Remove the printhead by lifting it straight up. Errors 109
  • HP Photosmart B200 | User Guide - Page 113
    Solve a problem Chapter 12 6. Clean the printhead. There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the top. Do not go past the edge between the nozzles and the electrical contacts. Clean until no new ink shows on the cloth. 110 Solve a problem
  • HP Photosmart B200 | User Guide - Page 114
    Solve a problem b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. c. Use a fresh,
  • HP Photosmart B200 | User Guide - Page 115
    you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 10. Using the colored shaped icons for help, slide
  • HP Photosmart B200 | User Guide - Page 116
    11. Close the ink cartridge door. Cause: There was a problem with the printhead. If this did not solve the issue, try the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact
  • HP Photosmart B200 | User Guide - Page 117
    the print quality is poor. If print quality still seems poor after you complete both stages of cleaning, try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. Cause: The product was turned off improperly. Solve
  • HP Photosmart B200 | User Guide - Page 118
    Stop the current job 13 Stop the current job To stop a current job from the product ▲ Press Cancel on the control panel. If the current job does not stop, press Cancel again. It can take a few moments for the current job to be cancelled. Stop the current job 115
  • HP Photosmart B200 | User Guide - Page 119
    Stop the current job Chapter 13 116 Stop the current job
  • HP Photosmart B200 | User Guide - Page 120
    of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
  • HP Photosmart B200 | User Guide - Page 121
    specifications for the HP Photosmart are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements Software and system requirements are located in the Readme file. For information about future operating system releases and
  • HP Photosmart B200 | User Guide - Page 122
    Without the end tray rotated up, both letter and legal-sized paper will fall on the first sheet. * NOTE: For a complete list of supported media sizes, see the printer driver. Print specifications • Print speeds vary according to the complexity of the document • Panorama-size printing • Method: drop
  • HP Photosmart B200 | User Guide - Page 123
    Chapter 14 remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair. For more information, visit HP's Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html This section contains the
  • HP Photosmart B200 | User Guide - Page 124
    conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet
  • HP Photosmart B200 | User Guide - Page 125
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Photosmart B200 | User Guide - Page 126
    Battery disposal in the Netherlands Dit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze batterij leeg is, moet deze volgens de geldende regels worden afgevoerd. Battery disposal in Taiwan Attention California users The battery supplied
  • HP Photosmart B200 | User Guide - Page 127
    real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Directive sur les batteries de l'Union Européenne Ce produit contient une batterie qui permet de maintenir l'int
  • HP Photosmart B200 | User Guide - Page 128
    installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
  • HP Photosmart B200 | User Guide - Page 129
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea 126 Technical information Technical information
  • HP Photosmart B200 | User Guide - Page 130
    HP Photosmart Plus B209 series declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • European Union
  • HP Photosmart B200 | User Guide - Page 131
    be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of
  • HP Photosmart B200 | User Guide - Page 132
    European Union regulatory notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter
  • HP Photosmart B200 | User Guide - Page 133
    Chapter 14 Notice to users in Taiwan 130 Technical information Technical information
  • HP Photosmart B200 | User Guide - Page 134
    13 print from a computer 11 buttons, control panel 18 C connection problems HP All-in-One will not turn on 71 control panel buttons 18 features 18 copy fit to page fails 85 specifications 119 troubleshooting 85 crop fails 92 customer support warranty 70 D damaged, ink cartridge 97 diagnostic page 65
  • HP Photosmart B200 | User Guide - Page 135
    87 scan specifications 119 text appears as dotted lines 84 text format incorrect 85 text incorrect 85 troubleshooting 84 security network, WEP key 9 troubleshoot 9 software installation reinstall 75 uninstall 75 system requirements 118 T technical information copy specifications 119 environmental
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HP Photosmart Plus B209 series
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