HP Presario 1100 Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se
HP Presario 1100 - Notebook PC Manual
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- HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 1
Compaq Notebook Series Startup Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 2
. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Compaq Notebook Series Startup Guide First Edition (September 2002) This manual is printed on recycled - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 3
power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 4
PC supplied with a Microsoft operating system: When you start the PC and/or support utility software may only be used for restoring the hard disk of the HP product with software to a third party only as part of the transfer of all rights and or distribute copies or adaptations of the software to - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 5
or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Microsoft Operating Systems Service Pack. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 6
- HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 7
31 Using Battery Power...32 To check battery status 32 To respond to a low-battery warning 33 To recharge the battery 33 Add-On Devices ...35 Installing Additional RAM 36 To install a RAM expansion module 36 Replacing the Hard Disk Drive 37 To replace the hard disk drive 37 Startup Guide 7 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 8
Power and Battery Problems 42 Startup Problems...43 Testing the Hardware 44 To run the e-Diagtools diagnostic test 44 Configuring the Computer 46 To run the BIOS Setup utility 46 Reinstalling and Updating Software 47 To recover the factory installation of your hard disk 47 Support and Service - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 9
Getting Started with Your Notebook Startup Guide 9 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 10
and attention to detail. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. What's in the box? • Notebook PC. • Battery (installed). • AC adapter and power cord. • Quick Setup poster. • Startup Guide. • Documentation Library CD. • QuickRestore - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 11
products. Source Startup Guide Reference Guide Microsoft Windows manual Compaq Consumer Support Web site Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 12
(left to right): power mode, hard disk activity, battery. 7. Hard disk drive. 8. Infrared port (certain models). 9. Wireless on-off button and indicator light (certain models). 10. Battery. 11. CD-ROM, DVD, or other drive. 12. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 12 Startup Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 13
Back View Getting Started with Your Notebook Identifying Parts of the Computer 13. AC adapter jack. 14. Two universal serial bus ports (USB). 15. LAN port. 16. S-video port. ). 25. Volume control. 26. Audio mute button and audio mute light. 27. Floppy disk drive (certain models). Startup Guide 13 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 14
Getting Started with Your Notebook Identifying Parts of the Computer Bottom View 28. Hard disk drive. 29. Battery latch. 30. RAM cover. 31. Reset button. 32. Docking port (certain models). 33. Mini-PCI cover (no user parts inside). 14 Startup Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 15
Getting Started with Your Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the main status lights on the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 16
Getting Started with Your Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. be on for the numeric keys-otherwise, cursor control is active (as marked on an external keyboard). 16 Startup Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 17
the risk of ergonomic injury. See the Safety & Comfort Guide on the Documentation Library CD, or visit our ergonomics Web site, www.hp.com/ergo. When you set up your computer for the first time, you'll install and charge the battery, connect the AC adapter, turn on the computer, and run the Windows - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 18
Getting Started with Your Notebook Setting Up Your Computer To remove the battery 1. Before removing the battery, do one of the following: • Shut down the computer or put it into Hibernate mode, or • Plug in the AC adapter. 2. Slide the battery's release latch, and then slide the battery out of its - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 19
the power cord to the AC adapter, then plug the power cord into a wall outlet. The computer's battery then starts charging. When unplugging the power cord, unplug it from the outlet before unplugging it from the AC adapter. While the battery is charging, you can continue with step 3. Startup Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 20
a telephone jack. If the plug on the phone cord doesn't fit the jack, you may need to use an adapter. 3. Plug the other end of the phone cord into the built-in modem. For details about using the modem, including AT commands, see the Reference Guide on the Documentation Library CD included with your - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 21
on battery power, the battery may be out of power. Plug in the AC adapter and press the power button again. Leave the AC adapter plugged in for at least an hour-or 2-3 hours to charge it fully. Step 5: Set up Windows Your notebook computer has Microsoft Windows preinstalled on its hard disk drive - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 22
Getting Started with Your Notebook Setting Up Your Computer To connect to the Internet If you are connected to a wired or wireless LAN with Internet access or your computer has a modem (built-in, PC Card, or external), you can connect to the Internet. For details, see the Reference Guide on the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 23
Basic Operation Startup Guide 23 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 24
or LAN (depending on the model), or about connecting PC Cards or external devices, see the Reference Guide on the Documentation Library CD. See the same manual for modem AT commands. To turn the computer on and off Power mode To enter this mode On mode Power mode status light is on. Press the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 25
Basic Operation Operating Your Computer You can also customize how these power modes work-see the chapter titled "Batteries and Power Management" in the Reference Guide on the Documentation Library CD included with your computer. To reset the computer Occasionally, you may find that Windows or the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 26
normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive, a CD-ROM drive, or an internal network want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility-see "To run the BIOS Setup utility" on page Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 27
your finger down the scroll pad to scroll down through the contents of a window. Move your finger up the scroll pad to scroll up. Startup Guide 27 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 28
. Toggles Scroll Lock on and off. Increases the audio volume and cancels the mute setting. Decreases the audio volume. Mutes the audio output. 28 Startup Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 29
your computer came with a DVD drive, it also includes DVD player to play a DVD intended for a different region. Most DVD drives let you change the region code only a limited number of last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your warranty does - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 30
- HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 31
Batteries and Power Management Startup Guide 31 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 32
Using Battery Power Using Battery Power For information about how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computer's battery, see the chapter titled "Batteries and Power Management" in the Reference Guide on - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 33
to turn it on again until you restore power by doing one of the following: • Replace the battery with a charged one-see "Step 1: Install the battery" on page 17. • Plug in the AC adapter-see "Step 2: Connect AC power" on page 19. If you plug in the AC adapter, you can continue to work while your - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 34
- HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 35
Add-On Devices Startup Guide 35 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 36
cover, and remove the cover. 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. To remove the RAM module, release the two latches at the sides of the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 37
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You'll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you're using one, and remove the battery. 2. Turn the unit bottom side up. 3. Use a pointed tool to - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 38
- HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 39
Troubleshooting and Maintenance Startup Guide 39 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 40
Start, Help and Support, Fixing a Problem, and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with the computer. • Find technical tips, troubleshooting guides, and software updates for the computer at the Compaq Consumer Support Web site (www.compaq.com/consumersupport - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 41
Troubleshooting Your Computer Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the computer. • Remove and reinsert the hard drive - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 42
and Maintenance Troubleshooting Your Computer Performance Problems For best performance, your computer should have at least 128 MB of memory (RAM). If the computer stops responding • Press CTRL+ALT+DEL and use Task Manager to end the application that is not responding. • Press the power button for - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 43
gets too hot, it will not charge properly. • If available, try another battery and AC adapter. Startup Problems If the computer doesn't respond when you turn it on • Connect the AC adapter. • Press the power button to try turning on the unit. • Reset the computer by inserting the tip of a ballpoint - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 44
Troubleshooting The computer reboots when you exit the program so drivers can be loaded. To run the e-Diagtools diagnostic without running the advanced tests, press F4 to view the Support Ticket. Press F3 to exit e-Diagtools. 7. Optional: the results to the Support Ticket. 10. After each run, press F2 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 45
and enter the settings recommended by your support agent. e-Diagtools for Windows can also update the version of e-Diagtools on your computer's hard disk. In e-Diagtools for Windows, use the e-Diagtools menu. If you have trouble running e-Diagtools diagnostics from the hard disk, you can also run it - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 46
Troubleshooting and Maintenance Configuring the Computer Configuring the Computer To run the BIOS Setup utility The BIOS (Basic Input and Output you to run BIOS Setup, and marks the conflicting settings. For a complete list of BIOS Setup menus, settings, and options, see the Reference Guide on the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 47
Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations: • On your computer's hard drive under C:\hp\Drivers. • On the QuickRestore System Recovery CD under \hp\Drivers. • On the Compaq Consumer Support Web site (www - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 48
Troubleshooting and Maintenance Reinstalling and Updating Software 5. When you see the logo screen, press ESC. 6. Select the CD or DVD drive as the boot device. 7. When the QuickRestore System Recovery CD dialog box appears, follow the displayed instructions. To perform a standard recovery, press 2, - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 49
Support and Service Startup Guide 49 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 50
get help from the Web Get e-mail and telephone support information, technical information, software updates, and the latest information about warranty and support programs at this URL: www.compaq.com/consumersupport To get support or service Customer Support will assist you free of charge during the - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 51
support in a country that supports your notebook model. Currently, service and support assistance is provided only in the following countries and regions: Home Support 852-300 28 555 Business Support Australia: 61-3-8877-8000 81-3-5344-7181 For best service, make sure you have as the problem occurred. - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 52
receive repair service If the notebook product is not normally sold by Compaq or HP in the country of use, it must be returned for service to a country in which it is sold and supported. Notebook products have regional support and service in selected countries. Notebook PCs may be supported only in - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 53
up your hard disk drive. The hard disk may need to be replaced or reformatted while your computer is being repaired. 2. We cannot guarantee the return of removable components. Please remove the following prior to sending your computer in for service: • PC cards. • AC adapter and power cord. • Any - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 54
from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 55
with "1YR", "3YR", or similar mark on serial-number label Compaq Notebook with "90D" or similar mark on serialnumber label Compaq Notebook accessories and batteries Non-Compaq or non-HP accessories Compaq Software, HP Software, Microsoft Software Duration of Limited Warranty 1 year, 3 years, or - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 56
- HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 57
Reference Information Startup Guide 57 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 58
is off, 3 hours when system is on. Low-battery warning. Suspend/resume capability. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. Mass Storage 20- to 60-GB removable hard drive with Ultra-DMA 100 interface. 1.44-MB floppy drive module (certain models). 24x CD-ROM, or 8x - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 59
Specifications Keyboard and Pointing Devices LAN Modem Wireless 100 Mbps) support. Supports wake-on-LAN, fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE On-off button and indicator. Mini-PCI interface. Radio: Bluetooth 15-pin VGA video-out with DDC support. S-video TV out. PS/2 keyboard - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 60
Specifications Expandability Security Features Environmental Limits Major ICs One 16-/32-bit PC Card slot, Type II or III, CardBus enabled. Optional port replicator (certain models). User and administrator passwords. System password. Hard disk drive password lock. PC 802.11b wireless LAN: Ambit - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 61
power cords listed below. To purchase a power cord (including one for an area not listed below) or a replacement AC adapter, contact your local authorized dealer or Sales and Service office. For any power cord with a fused plug: if you have to replace 250 Vac (2.5 A) Part Number 8120-6313 8120-6314 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 62
reducing your risk, see the Safety & Comfort Guide on the Documentation Library CD included with your computer, or visit our ergonomics Web site, www.hp.com/ergo. Battery Safety Only the following batteries are compatible with Compaq notebook computers: - HP: F4809 and F4812 - Sanyo: 4UR18650F-2-QC - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 63
drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services and following the instructions carefully. • If the unit requires service, contact an authorized service center-see "To get support or service" on page Startup Guide 63 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 64
power of the IEEE 802.11 and Bluetooth internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless The internal wireless radio operates within believe the internal wireless radio is safe wireless devices such as mobile phones. However, the use of wireless - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 65
the instructions, it unit's batteries and AC adapter), Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-000-00345-4. At the first printing of this manual, the telephone number was (202) 512-1800. This equipment complies with Part - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 66
company may request that you disconnect the equipment until the problem is resolved. You should only perform repairs to the equipment specifically discussed in the troubleshooting section of the user guide. Connection to party line service is subject to state tariffs. Contact the state public - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 67
Regulatory Model Number: CRVSA-02T1-75 Complies with Part 15 of the FCC Rules. Operation is subject the applicable Industry Canada technical specifications. The Ringer Equivalence Number, wireless radio complies with RSS 210 of Industry Canada. To prevent radio interference to the licensed service - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 68
(PSTN) and to a radio-frequency wireless network. However, due to differences between PSTN network termination point. In event of problems, you should contact your equipment supplier different telephone network. For further product support, see "To get support or service" on page 50. Belgium: Guide - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 69
Japan Reference Information Regulatory Information Japan Telecommunications Approval Name of Equipment: AMC20493-KT5 TELEC approval number: D02-0005JP Name of Equipment: T60H424 Startup Guide 69 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 70
parts problem should not be referred to the Telecom Faults Service PC equipment associated with this device. The application software shall be set to operate within the following limits for compliance with Telecom's specifications minute period for any single manual call initiation. The equipment shall - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 71
Note Products sold internationally by the manufacturer and its authorized dealers meet the specifications listed on the following page. For regulatory identification purposes, your product is below. This regulatory number is different from the marketing name and product number. Startup Guide 71 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 72
following product Product Name: Regulatory Model Number: Product Options: Presario 1100 series, Evo N1010v series CRVSA-02T1-75 Includes all options for analog modems (Conexant) and 802.11b RF devices (Ambit) conforms to the following product specifications Safety: IEC 60950: 1991 +A1,A2,A3,A4 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 73
See Reference Guide port, 13 troubleshooting, 40 docking See Reference Guide, 24 docking port, 14 Documentation Library CD, 11 dragging items, 27 drives replacing hard disk, 37 DVD drive location, 12 playing movies, 29 setting region code, 29 E e-Diagtools for Windows, 45 e-mail Consumer Support, 50 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 74
software, 47 region code, 29 regulatory information, 65 removing hard disk drive, 37 repair service 74 Startup Guide obtaining, 52 shipment, 53 reset button, 25 resetting, 25 S safety battery use, 62 infrared port, 63 laser, 63 power cords, 61 scroll pad location, 12 security Kensington lock, 13 - HP Presario 1100 | Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Se - Page 75
USB connecting, See Reference Guide USB ports location, 13 Utility partition creating, 47 V voltage requirements, 61 volume adjusting, 28 volume control location, 13 W warranty repair, 52 Web sites, 11 Windows documentation, 11 reinstalling, 47 setting up, 21 wireless communication indicator light
Compaq Notebook Series
Startup Guide