HP Presario CQ62-300 Notebook PC User Guide - Windows 7

HP Presario CQ62-300 - Notebook PC Manual

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  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 2
    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2010 Document Part Number: 593731-002 Product notice This user guide describes features
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    computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard . The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for
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    iv Safety warning notice
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    system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to another network 18 Using Bluetooth wireless devices (select models only 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems
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    -specific modem cable adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Using the TouchPad ...28 Turning
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    plans 48 Setting password protection on wakeup 49 Using external AC power ...50 Connecting the AC adapter 51 Testing an AC adapter ...52 Using battery power ...53 Finding battery information in Help and Support 53 Using Battery Check ...53 Displaying the remaining battery charge 54 Inserting or
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    75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External
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    8 Adding or replacing a memory module 9 Security Protecting the computer ...91 Using passwords ...92 Setting passwords in Windows 92 Setting passwords in Setup Utility 92 Administrator password 93 Managing an administrator password 93 Entering an administrator password 93 Power-on password 94
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    When to create restore points 110 Create a system restore point 110 Restore to a previous date and time 110 Performing a recovery ...111 Recovering from the recovery discs 111 Recovering from the dedicated recovery partition (select models only 111 Index ...112 x
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    1 Features Identifying hardware To see a list of hardware installed in the computer: ▲ Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User
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    (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button pointing device preferences, select Start > Devices and Printers, right-click the device representing your computer, and then select Mouse settings
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    : TouchPad is disabled. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber
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    at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options. *This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features
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    Keys NOTE: Your computer may look slightly different from the system information when pressed in conjunction with the esc key. Displays the Windows Start menu. Displays a shortcut menu for items where the cursor is positioned. Executes frequently-used system actions. Refer to Using the keyboard
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    adapter light ● Blinking white: The computer is in sleep mode. ● On white: The computer is connected to external power. ● Amber: The computer is charging. ● Off: The computer is not connected to external power. (5) Power connector Connects an AC adapter. (6) Security cable slot Attaches an
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    to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is in
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    Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to
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    components Component (1) Internal microphone (select models only) (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records audio and video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has two
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by
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    troubleshoot system problems or travel internationally with the computer. NOTE: Make sure to have this information available when you contact technical support. ● Service tag-Provides the computer when traveling internationally. The modem approval label is affixed inside the hard drive bay. ●
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    local area network (WLAN) device-Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs compatible with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of
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    one or more network drivers are installed, but no wireless connections are available (or all wireless network devices are turned off by the wireless action key [f12] or HP Wireless Assistant). Using the wireless controls You can control the wireless devices in your computer using these features
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    a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, select Start > Help and Support. Using
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    A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the
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    capabilities-basically to foil casual eavesdropping rather than more powerful forms of attack-it is essential to understand that service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network
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    on (the wireless light is white). If the wireless light is amber, press the wireless action key (f12). 2. Click the network icon in the notification area, the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a
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    select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer
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    to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 1. Select Start > Control Panel > System and Security. 2. In the
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    Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Click Troubleshoot problems, and then select the network you wish to repair. Network icon is not displayed If the network icon is not displayed in the notification area after you configure the WLAN, the software driver
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    unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. WARNING! Connecting the internal analog modem to a digital line can
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    the country-specific modem cable adapter (2). 3. Plug the country-specific modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: 1. Select Start > Control Panel
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    purchased the computer. As you travel to different countries, set the internal modem to Select Start > Devices and Printers. 2. Right-click the device that represents your computer, and (If you select a country or region that is not supported by the modem, the Country/region selection for USA or
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    problems when using the computer . An analog telephone line supports one of two dialing modes supports tone dialing. To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device that represents your computer
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    (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2). WARNING! To
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    Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description When lit, indicates that the TouchPad is turned off. Moves the
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    light is off. To turn the TouchPad on and off scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate check or uncheck Disable gestures. To enable or disable a specific gesture, select Control Panel > Hardware and Sound > Mouse > Device settings
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    and drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos together to decrease an object's size. 30 Chapter 3 Pointing devices and keyboard
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    Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Rotating 31
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    , and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Press and hold f2 to decrease the screen brightness level incrementally. Press and
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    volume incrementally. Press f11 to mute or restore speaker sound. Press f12 to turn the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must also be set up. Refer to (2) through (6) in Keys on page 5 for
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    jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can
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    multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ● Integrated microphone for recording your own audio
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    components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam ( headphone) jack Description Records sound. Records audio and video and captures still photographs. White: The webcam is in use. Decreases speaker sound.
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    computer headset microphone, stereo array microphone, or monaural microphone. Two integrated speakers produce sound. Adjusting the volume You can adjust the volume using the following controls to increase speaker sound incrementally. ● Windows volume control: a. Click the Speakers icon in the
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio
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    turns your computer into a mobile entertainment center. With CyberLink PowerDVD, you can enjoy music and DVD movies. To start CyberLink PowerDVD, select Start into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted
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    by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your audio functions To check the system sound on your computer, follow these steps: 1. Select Start > Control Panel. 2. Click Hardware and Sound
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    sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of video features: ● Watch movies. ● Play games over the Internet. ● Edit pictures and
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    device to the HDMI port: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected to the
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    , first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio . 3. Click Set Default, and then click OK. Optical drive An optical drive, such as a DVD-ROM drive, plays optical discs (CDs and DVDs). These discs store
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    the webcam: ● Be sure that you have the latest version of an instant message program before starting a video conversation. ● The webcam may not work properly across some network firewalls. NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your
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    the intensity of the hue. ● Saturation-Controls the strength of color in the final a more subtle image. ● Sharpness-Controls the definition of edges in an creates a softer image. ● Gamma-Controls the contrast affecting the mid-level grays ● Backlight Comp-Compensates in cases where a subject with a
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    or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of
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    open the display. ● Press a key on the keyboard or a button on the remote control. ● Activate the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter
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    OK. Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan ▲ Click the battery meter
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    protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start > Control Panel > System and Security > Power Options. 2. In the left pane, click Require a password on wakeup. 3. Click Change Settings that are
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    provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you
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    grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector (1) on the computer. 2. Plug the power cord into the AC adapter (2). 3. Plug the other end of the
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    an AC outlet. 3. Turn on the computer. ● If the power light turns on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. 52 Chapter
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    Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshooting tools > Battery Check. Battery Check examines the battery and its cells to see if they are functioning
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    (2). The battery release latch (3) automatically locks the battery into place. To remove the battery: 1. Turn off the computer and close the display. 2. Turn the computer upside down on a flat surface. 3. Slide the battery release latch (1) to release the battery. 54 Chapter 5 Power management
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    the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional expansion product. The battery charges whether
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    adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Remove the discharged battery, and then insert a charged battery. 3. Turn on the computer. 56 Chapter
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    power until the battery is fully charged. The AC adapter light on the computer turns off once the battery is fully charged. Step 2: Disable Hibernation and Sleep 1. Click the battery meter icon in the notification area, and then click More power options. - or - Select Start > Control Panel > System
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    Turn off the display settings to Never. 5. Click Change advanced power settings. 6. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after. 7. Record the On battery setting under Hibernate after so that you can reset it after the calibration. 8. Change the On battery
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    turn off automatically. ◦ Hard drive speed will not decrease automatically when the computer is idle. ◦ System-initiated Hibernation will not occur. To discharge a battery: 1. Unplug the computer from its external power source, but do not turn off the computer. 2. Run the computer on battery power
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    Reenter the setting that you recorded for On battery. 7. Click OK. 8. Click Save changes. Conserving battery power ● Select the power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem
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    . Replacing the battery Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Battery Check notifies you to replace the battery when an internal cell is not charging
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    in both high-performance mode and power-saving mode. If your model supports HDMI in high-performance mode only, the system will remind you to switch to high-performance mode when using HDMI. When you switch between AC and battery power, you are notified that the computer is about to switch graphics
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    system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer all open programs. 2. Click Start. 3. Click Shut down. If the computer is unresponsive and you are unable
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    is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the operating system. Do not use excessive force when inserting a drive into a drive bay. An external hard drive must be connected to a USB port on the computer, not to a USB port on an external device
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    video from disc. Identifying the installed optical drive ▲ Select Start > Computer. You will see a list of all the devices installed in your computer, including your optical drive. You may have one of the following types of drives: ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support
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    DVD discs. If your optical drive is a Blu-ray Disc ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs
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    higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs video clips, and written data ● Making your own music CDs ● Keeping permanent archives of computer files and scanned home records ● Offloading files from your hard drive to free up disk
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    ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: Because Blu-ray is a new format Flawless playback on all systems is not guaranteed. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the
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    to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD. Optical drive 69
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    through the operating system: 1. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such
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    while the computer is running on battery power. Before writing to a disc, close all open programs except the disc software you are using. Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Save the information to your hard drive, and then
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    be played only on MP3 players or on computers with MP3 software installed. To burn a CD or DVD, follow these steps: 1. Download or copy the source files into a folder on your hard drive. 2. Insert a blank CD or DVD into the optical drive. 3. Select Start > All Programs, and then select the name of
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    accessible, tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of
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    drive. A DVD movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and then select Screen resolution
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    CyberLink PowerDVD is installed on the computer and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In
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    Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the
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    : 1. Click Start > All Programs > Windows Update. NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems 77
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    ● 1.44 MB disk drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To
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    the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Improving hard drive performance
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    system. To remove the hard drive: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer
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    9. Remove the hard drive screws. 10. Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (4), and then lift the hard drive away from the computer. Replacing the hard drive 81
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    the hard drive cable to the motherboard (4), insert the hard drive into the hard drive bay (1), and then press down on the hard drive tab (2) to ensure that the drive is firmly seated. 2. Replace the hard drive screws. 3. Align the tabs (1) on the hard drive cover with the notches on the computer
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 93
    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up. 8. Reconnect power to the computer. 9. Reconnect any external devices. Replacing the hard drive 83
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 94
    external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 95
    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 96
    media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) Inserting a digital card CAUTION: To
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 97
    card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 98
    system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the memory module compartment screws (1). 88 Chapter 8 Adding or replacing
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 99
    cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 100
    the notch on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment screws (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. 90 Chapter 8 Adding or replacing a memory module
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 101
    from being mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 102
    For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to computer contents. NOTE: This password cannot be used to
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 103
    forget your power-on password, you cannot turn on or restart the computer, or exit Hibernation. *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 104
    Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow keys to select Security > Set Power-On Password, and then
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 105
    to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 106
    possible after you set up your computer. Use the update link at Start > All Programs > Windows Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 107
    settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open Setup Utility by
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 108
    turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow keys to select System based, it does not support the TouchPad. Navigation BIOS)
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 109
    Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Select the Main menu. System information such as the system time and date
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 110
    and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator Password Power-On Password To do this Enter, change, or delete
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 111
    ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 112
    and troubleshooting the file. To update the software, follow these steps: 1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. If your computer is connected to a network, consult
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 113
    Utility for displaying BIOS information: 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. 2. If Setup Utility does not open with the system information displayed, use
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 114
    system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 115
    your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the Search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 116
    have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window. 106 Appendix C Backup and recovery
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 117
    discs. NOTE: If your computer does not include an internal optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive must be connected to
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 118
    active window, press alt+prt sc. To copy the entire screen, press prt sc. 3. Open a word processing document, and then select Edit > Paste. 4. Save the document. ● You can back up your information to an optional external hard drive, a network drive, or discs. ● When backing up to discs, use any of
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 119
    . 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 120
    and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. 110 Appendix
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 121
    on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software. NOTE: Windows has its own built-in repair
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 122
    54 replacing 61 storing 60 battery bay 12 battery bay, identifying 8 Battery Check 53 battery power 53 battery release latch 54 battery release latch, identifying 8 battery temperature 60 battery, identifying 11 bays battery 8, 12 hard drive 8 BD copying 71 playing 68 removing 73 BIOS, updating
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 123
    12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 101 language support 101 latch, battery release 8 lights caps lock 3 optical drive 6 power 3, 6 TouchPad 2 TouchPad off indicator 28 webcam 9 webcam light 9 wireless 3 local area network (LAN) cable required 27 connecting cable 27
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 124
    jack, identifying 6 RJ-45 (network) jack, identifying 7 S secondary hard drive self test 101 security features 91 passwords 92 security cable 96 security cable slot, identifying 6 Security menu 100 security, wireless 17 selecting in Setup Utility 98 serial number, computer 12 service tag 12 setup of
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 125
    labels 12 troubleshooting disc burning 75 disc play 74 drive and device driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB
  • HP Presario CQ62-300 | Notebook PC User Guide - Windows 7 - Page 126
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Notebook PC User Guide