HP Presario SR2100 Limited Warranty and Support Guide (Refurbished Desktops)
HP Presario SR2100 - Desktop PC Manual
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- HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 1
Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to have the following Build Number) can be viewed through the Help and Support Center. Click the Windows Start Button, Help and Support, then click System Information. Model Number System (Product) - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 2
and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products") - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 3
NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 4
identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 5
to the HP Web site at: http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 6
in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 7
floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recovery solution shall be - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 8
, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 9
d1000, d4000 t000, t3000 m000, m1000, m5000, m7000, m8000 S0000, SR1000, SR5000, SA4000, s3000, s7000, w1000, w5000 x5000, z500, IQ700, series All, (including refurbish) conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 IEC 60825-1:1993+A1 / EN 60825 - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 10
Klein Chemisch Afval (KCA). Materials Disposal This HP product contains the following materials that require special and used in accordance with the instructions, may cause harmful interference to and Radiated Immunity tests were conducted with supported peripheral devices and shielded cables, such - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 11
equipment malfunction, the manufacturer or an authorized repair center should perform all repairs. It is the responsibility of users requiring service to report the problem to the manufacturer, or an authorized agent. Refer to "Where to Get Help" in this document for contact information. Statement - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 12
or telephone cable into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS AC Power Safety Warning WARNING: Install the computer near an AC outlet. The as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 13
or performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 14
/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 15
on your support and services options visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your product did not identify or help solve your problem. • You either - HP Presario SR2100 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 16
Printed in
HP
refurbished
Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Start Button
,
Help and Support
, then click
System Information
.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________