HP Presario V5100 User Guide

HP Presario V5100 - Notebook PC Manual

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  • HP Presario V5100 | User Guide - Page 1
    Notebook PC User Guide
  • HP Presario V5100 | User Guide - Page 2
    Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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    Table of contents 1 Notebook Tour Components...1 Top components Additional hardware components 11 Labels...12 Specifications...13 Operating environment ...13 Rated input information (fn+esc 18 Open the Help and Support Center (fn+f1 19 Open the Print Options window (fn+f2 19 Open a Web browser (
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    Stop an audio CD or a DVD (fn+f10 21 Play previous track or section of an audio CD or a DVD (fn+f11 21 Play next track or section of an audio CD or a DVD (fn+f12 21 Keypads ...22 Using the embedded numeric keypad 22 Enabling and disabling the embedded numeric keypad 22 Switching key functions
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    volume 64 Using the video features...65 Using the external monitor port 65 Using the S-Video-out jack 66 Remote Control (Select Models Only 67 HP Mobile Remote Control (PC Card version 67 Inserting the battery (PC Card version 68 Storing the remote control in the PC Card slot 70 Button
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    HP Mobile Remote Control (ExpressCard version) component functions 81 Troubleshooting the remote control 81 Multimedia software...82 Identifying preinstalled multimedia software 82 Installing multimedia software from a CD (select models only 82 Using multimedia software...83
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    Connecting the modem cable 118 Connecting a country-specific modem cable adapter 119 Selecting a location setting traveling 120 Solving travel connection problems 121 Using preinstalled communication software setting passwords 126 Passwords set in Windows 127 QuickLock ...127 Passwords set in
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    Updates and Recovery Software updates ...143 HP Software Update ...143 Software updates and the HP Web site 144 Accessing computer information 144 Cleanup 158 Regular tune-ups ...159 Traveling and shipping ...160 15 Troubleshooting Quick checklist ...161 The computer will not start up 161 The
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    Contacting Customer Care by e-mail or telephone 165 Taking the computer to a service partner 165 16 Electrostatic discharge Preventing electrostatic discharge ...167 Handling drives ...167 Handling internal components 167 Grounding methods ...168 Index...1. 69 ENWW ix
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    x ENWW
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    1 Notebook Tour Components This chapter explains the hardware features of the computer. To see a list of installed hardware in the computer: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can
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    pressed in combination with the fn key. (2) fn key (3) Windows logo key Executes frequently used system functions when pressed in combination with Can be used like the keys on an external numeric keypad. (5) Windows applications key (6) Function keys Displays a shortcut menu for items beneath the
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    TouchPad Component Description (1) TouchPad* (2) Left TouchPad button* (3) TouchPad horizontal scroll zone* (4) Right TouchPad button* Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and doubleclicking.
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    In standby, briefly press to exit standby. ● In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer. Decreases system volume
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    drive is being accessed. (6) Num lock light On: Num lock is on or the embedded numeric keypad is enabled. (7) Volume mute light On: System sound is turned off. *There are 2 power lights. Both display the same information. The light on the power button is visible only when the computer is
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    latch Rear components Description Links the computer to an optional remote control. Produce system sound. Opens the computer. Component Vent* Description Provides airflow to cool internal components. . The other vents are located on the bottom of the computer. 6 Chapter 1 Notebook Tour ENWW
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    RJ-11 (modem) jack (7) Power connector Description Produces system sound when connected to optional powered stereo speakers, headphones, ear buds, audio. Connects an optional computer headset microphone or a microphone. Supports optional ExpressCard/54 or ExpressCard/34 cards. Connects an optional
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    a camcorder. (8) PC Card slot (select models only) Supports optional Type I or Type II PC Cards. (9) Media Reader (select models only) Supports 7 optional digital card formats: Secure Digital (SD) Memory eject button Ejects the PC Card from the PC Card slot. 8 Chapter 1 Notebook Tour ENWW
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    Bottom components Component (1) Battery bay (2) Battery pack release latch (3) Memory module compartment (4) Hard drive bay (5) Vents (2)† Description Holds the primary battery pack.* Releases the battery pack from the battery bay. Contains the memory module slots. Holds the hard drive. Enable
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    . They are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. 10 Chapter 1 Notebook Tour ENWW
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    Additional hardware components Component Description (1) Battery pack* (2) AC adapter (3) Power cord* (4) Country-specific modem cable adapter (select models only) (5) Modem cable* Powers the computer when the computer is not connected to external power. Converts AC power to DC
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    affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag-Provides the product name, serial number (S/N), and other specifics about the computer. Have this information available when you contact Customer
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    be powered only with an AC adapter or a DC power cord supplied by or approved for an HP computer. The computer is capable of accepting DC power within the following specifications. Input Power Operating voltage Operating current Rating 18.5 V dc to 19.0 V dc 3.5 A or 4.74 A or 4.9 A This product
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    Left-side components" section. The following table identifies the input and output signals supported by the expansion port on the computer. Feature USB 2.0 10/100 Ethernet Gigabit the use of an optional expansion product. Support Yes Yes No Yes Yes 65W - 135W maximum Yes Yes No Yes No Yes Yes 14
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    2 TouchPad and Keyboard TouchPad The following illustration and table describe the computer TouchPad. Component Description (1) TouchPad* Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and doubleclicking.
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    can also be connected to the system using the connectors on an optional expansion product. Setting TouchPad preferences Mouse Properties in Microsoft® Windows® allows you to customize settings for pointing devices, including ● TouchPad tapping, which enables you to tap the TouchPad once to select an
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    Keyboard The following sections provide information on the keyboard features of the notebook. Hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f1 through
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    Hotkey quick reference Function Display and clear system information. Open the Help and Support Center. Open the Print Options window. Open a Web browser. Switch the screen image between the computer display and an external display. Initiate standby. Initiate QuickLock. Decrease screen brightness.
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    for computer functionality. ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ● Links to HP support specialists. You can also access the Help and Support Center by selecting Start > Help and Support. Open the Print Options window (fn+f2) Press fn+f2 to
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    The following video transmission types, with examples of devices that use them, are supported by the fn+f4 hotkey: ● LCD (computer display) ● External VGA instead of standby. NOTE In all Windows operating system windows, references to the sleep button apply to the fn+f5 hotkey. 20
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    , you must set a Windows user password or a Windows administrator password. For instructions, refer to the Help and Support Center. To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the instructions on the screen to enter your Windows user password or your
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    Keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component (1) fn key (2) num lock light (3) num lk key (4) Embedded numeric
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    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key
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    24 Chapter 2 TouchPad and Keyboard ENWW
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    In standby, briefly press to exit standby. ● In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer. Power control and light
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    Component Description (2) Power lights* (2) On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation. (3) fn+f5 Initiates standby. (4) Battery light On: A battery pack is charging or is close to full charge capacity. Blinking: A battery pack
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    Power sources The computer can run on internal or external AC power. The following table indicates the best power sources for common tasks. Task Recommended power source Work in most software applications ● Charged battery pack in the computer ● External power supplied through one of the
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    system will not automatically save your work while power is on or when standby has been initiated. Use Power Options in Microsoft® Windows® Control Panel to reenable hibernation: 1. Select Start > Control Panel > Performance and Maintenance > Power Options > Hibernate tab. 2. Be sure that the Enable
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    To set the time interval after which the system initiates hibernation: 1. Select Start > Control Panel > Performance and Maintenance > Power Options. 2. Click one of the intervals in the System hibernates list. Initiating standby, hibernation or shutdown The following sections explain when to
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    When using wireless communication or readable or writable media (select models only) CAUTION To prevent possible audio and video degradation, or loss of audio or video playback functionality, do not initiate standby or hibernation while reading or writing to a CD, DVD, or external media card. To
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    Emergency shutdown procedures result in the loss of unsaved information. If the computer is unresponsive and you are unable to use normal Windows shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete. Then, select Shut Down > Turn Off. ● Press
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    system initiates standby after 10 minutes of computer inactivity. (Default setting) Resume from user-initiated ● or system- initiated standby. ● Power settings and timeouts can be changed using Power Options in Windows Control Panel. Press the power button. ● If the display was closed while
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    low-battery condition. The power lights are turned off. The screen clears. Restore from user-initiated or system-initiated hibernation. Power settings and timeouts can be changed using Power Options in Windows Control Panel. Press the power button.* ● ● The power lights are turned on. Your
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    Power options You can change many default power settings in Windows Control Panel. For example, you can set an audio alert to warn you when the battery pack reaches a low-power condition, or you can change
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    Setting or changing a power scheme The Power Schemes tab in the Power Options Properties dialog box assigns power levels to system components. You can assign different schemes, depending on whether the computer is running on battery or external power. You can also set a power scheme that initiates
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    to conserve power by reducing processor speed and graphics performance. Windows XP enables you to manage the processor performance controls by selecting power. Each power scheme for external power or battery power sets a specific processor state. After a power scheme has been set, no other
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    Battery packs When a charged battery pack is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery pack and is running on
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    3. Pivot the battery pack (2) away from the computer and remove it from the computer (3). Charging a battery pack To prolong battery life and optimize the accuracy of battery charge displays: WARNING! Do not charge the computer battery pack on board aircraft. Charging the battery pack may damage
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    . ● If a battery pack has been unused for one month or more, calibrate the battery pack instead of simply charging it. For calibration instructions, refer to "Calibrating a battery pack." Displaying charge information on the screen This section explains how to access and interpret battery charge
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    -battery condition alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying > Power Options > Hibernate. 2. Be sure that the Enable hibernation support check box is selected. ENWW Battery packs 41
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    Resolving low-battery conditions CAUTION To reduce the risk of losing information when the computer reaches a critical lowbattery condition and has initiated hibernation, do not restore power until the power lights are turned off. When external power is available To resolve a low-battery condition
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    Calibrating a battery pack When to calibrate Even if a battery pack is heavily used, it should not be necessary to calibrate it more than once a month. It is not necessary to calibrate a new battery pack. Calibrate a battery pack under the following conditions: ● When battery charge displays seem
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    Step 2: Discharging the battery pack Before you begin a full discharge, disable hibernation. To disable hibernation: 1. Select Start > Control Panel > Performance and Maintenance > Power Options > Hibernate. 2. Clear the Enable hibernation check box. 3. Click Apply. The computer must remain on while
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    Step 3: Recharging the battery pack To recharge the battery pack: 1. Plug the computer into external power and maintain external power until the battery pack is fully recharged. When the battery pack is recharged, the battery light on the computer is turned off. You can use the computer while the
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    for computer battery pack disposal. In Europe, dispose of or recycle a battery pack by using the public collection system or by returning it to HP, your service partner, or their agents. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery pack; short the
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    4 Drives Drive care Drives are fragile computer components that must be handled with care. The following cautions apply to all drives. Additional cautions are included with the procedures to which they apply. CAUTION To reduce the risk of damage to the computer, damage to a drive, or loss
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    IDE drive light The IDE drive light blinks when either the primary hard drive or an optical drive is being accessed. 48 Chapter 4 Drives ENWW
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    Hard drive CAUTION To prevent system lockup and loss of information: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in standby, or in hibernation. If you are not sure whether the computer is off or in hibernation,
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    7. Lift the hard drive away from the computer (2). To install a hard drive: 1. Lower the hard drive into the hard drive bay (1). 2. Slide the hard drive toward the hard drive connector (2) until it is fully seated. 3. Align the tabs (1) on the hard drive cover with the notches on the computer. 4.
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    5. Tighten the hard drive cover screws (3). ENWW Hard drive 51
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    Optical drives An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs are used to store or transport data and Yes Yes Yes Yes Layer Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the
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    Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray. 3. Pull out the tray (2). 4. Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc over the tray spindle, with the label-side up. NOTE
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    Removing an optical disc (with power) If the computer is running on external or battery power: 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray, and then pull out the tray (2). 3. Remove the disc (3) from the tray by gently pressing down on the
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    Removing an optical disc (without power) If external or battery power is unavailable: 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently until the tray is released, and then pull out the tray (2). 3. Remove the disc (3) from the tray by
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    Avoiding standby or hibernation CAUTION To prevent possible audio and video degradation, or loss of audio or video playback functionality, do not initiate standby or hibernation while reading or writing to a CD or DVD. To prevent loss of data, do not initiate standby or hibernation when writing to a
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    5 Multimedia Multimedia Hardware Using the optical drive The optical drive allows you to play, copy, and create CDs or DVDs, depending on the type of installed drive and installed software. Identifying the installed optical drive To view the type of optical drive installed in the computer: ▲ Select
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    Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray. 3. Pull out the tray (2). 4. Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc over the tray spindle, with the label-side up. NOTE
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    Removing an optical disc (with power) If the computer is running on external or battery power: 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray, and then pull out the tray (2). 3. Remove the disc (3) from the tray by gently pressing down on the
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    Removing an optical disc (without power) If external or battery power is unavailable: 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently until the tray is released, and then pull out the tray (2). 3. Remove the disc (3) from the tray by
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    Using media activity hotkeys Media activity hotkeys are combinations of the fn key (1) and 4 of the function keys. You can use these keys to control the play of an audio CD or a DVD that is inserted in the optical drive. NOTE To control the play of an inserted video CD, use the media activity
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    mute button (4) Audio-in (microphone) jack (5) Audio-out (headphone) jack (6) Speakers (2) Description Decreases computer sound. Increases computer sound. Turns off computer sound. Connects an optional computer headset or microphone. Connects optional optional powered stereo speakers, headphones
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    Using the audio-in (microphone) jack The computer is equipped with a microphone jack that supports an optional monaural (single sound channel) microphone. Select models support a stereo (dual sound channel) microphone. NOTE When connecting a microphone to the microphone jack, use a microphone with a
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    . ● To increase the volume, press the volume up button. ● Microsoft® Windows® volume control: a. Click the Volume icon in the notification area, at the to place it there: a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices. b. Click the Volume tab. c. Select
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    Using the video features The computer includes the following video features: ● S-Video-out jack that connects a range of video components that allow you to maximize your multimedia features ● External monitor port that connects a television, monitor, or projector to the computer Using the external
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    support one S-Video device connected to the S-Video-out jack, while simultaneously supporting an image on the computer display or on any other supported 2. Connect the other end of the cable to the video device, as instructed in the documentation included with the device. 3. Press the fn+f4 keys to
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    an ExpressCard slot. Refer to the computer user guide. The following illustration identifies the 2 remote controls. (1) HP Mobile Remote Control (PC Card version) For more information, refer to "HP Mobile Remote Control (PC Card version)." (2) HP Mobile Remote Control (ExpressCard version) For more
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    ) WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. To insert the battery into the HP Mobile Remote Control (PC Card version): 1. On the back of the remote control, turn the battery compartment cover counterclockwise
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    2. With the positive side of the battery facing up, insert the battery into the compartment. 3. Insert the tabs on the battery compartment cover into the slots in the battery compartment and turn the cover clockwise to close. ENWW Multimedia Hardware 69
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    the remote control in the PC Card slot The HP Mobile Remote Control (PC Card version) can be NOTE Your computer model may look different than the illustrations in this section. Refer to the computer user guide for the location of the PC Card slot. 1. Remove the PC Card slot insert. 2. Gently
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    (PC Card version) This section provides information on the button functions of the HP Mobile Remote Control (PC Card version). When the computer is off: ● Press the power button (1) to start the computer in Windows. ● Press the DVD Menu button (2) to open QuickPlay DVD mode (select computer models
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    Button Music Stop Rewind Function in Microsoft® Windows® Function in QuickPlay (select models only) ● In Windows, press to open the default Windows music player. In QuickPlay DVD mode, press to switch to QuickPlay music mode. ● In standby, press briefly to resume from standby. ● In hibernation
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    and time information is also displayed. Press to open the print options window of the active application. None Photo Press to open the default Windows picture application. None Media Press to open the default Windows media application. None Switch Screens Press to switch the computer image
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    the computer. Things to remember: ● The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select computer models only), and functions as computer hotkeys. Refer to the computer user guide for information on supported hotkeys. ● Other remote control buttons provide functions
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    version) WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. To insert the battery into the HP Mobile Remote Control (ExpressCard version): 1. On the back of the remote control, remove the battery compartment cover. ENWW
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    2. With the positive side of the battery facing up, insert the battery into the compartment. 3. Replace the battery compartment cover. 76 Chapter 5 Multimedia ENWW
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    the remote control in the ExpressCard slot The HP Mobile Remote Control (ExpressCard version) can be computer model may look different than the illustrations in this section. Refer to the computer user guide for the location of the ExpressCard slot. 1. Remove the ExpressCard slot insert. 2. Gently
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    (ExpressCard version) This section provides information on the button functions of the HP Mobile Remote Control (ExpressCard version). When the computer is off: ● Press the power button (1) to start the computer in Windows. ● Press the Media button (2) to open QuickPlay (select computer models only
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    to open QuickPlay (select computer models only) or the default music application. None DVD Menu If the computer is ● ● On, press to open the default Windows DVD player. ● ● On and playing a DVD, press to view the menu of the DVD. ● In standby, press briefly to resume from standby. ● In
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    Button Previous Function in Microsoft® Windows® Function in QuickPlay (select models only) Press to go back to the previous track or chapter. Press to go back to the previous track or
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    user guide for information on supported hotkeys. ● Other remote control buttons provide functions that are not duplicated by computer buttons or preset key combinations. Troubleshooting the remote control Refer to the following table for help in troubleshooting remote control problems. Problem
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    , the following multimedia tasks may be supported: ● Playing digital media, including audio user guides. These guides may be provided on CD or as online help files within the specific application. User guides installation wizard opens, follow the installation instructions on the screen. 3. Restart the
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    Media Player to play an audio CD, select Windows Media Player. NOTE Some applications may be located in subfolders. 2. Insert the media disc, such as an audio CD, into the optical drive. 3. Follow the instructions on the screen. - or - 1. Insert the media disc, such as an audio CD, into the optical
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    playing a CD or a DVD. ● Do not connect or disconnect hardware while playing a disc. To prevent the loss of playback while the computer is in Windows, do not initiate standby or hibernation while playing a disc. If standby or hibernation is initiated while a disc is in use, you may see the warning
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    through the operating system: 1. Select Start > My Computer. 2. Right-click in the window and select Properties > Hardware tab > Device Manager. 3. Click DVD/CD-ROM drives, material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.
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    86 Chapter 5 Multimedia ENWW
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    are often used with digital-media-equipped cameras and PDAs as well as with other computers. The Media Reader (select models only) supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Input/Output (SD I/O) ● MultiMediaCard (MMC) ● Memory Stick (MS) ● Memory
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    with the connectors facing the computer. 2. Gently slide the card into the Media Reader until the card is seated. The operating system will issue a sound to indicate that a device has been connected. NOTE The first time you insert a digital card, the "Found New Hardware" message is displayed in the
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    Close all files and applications that are associated with the digital card. NOTE To stop a data transfer, click Cancel in the operating system Copying window. 2. To stop the digital card: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE
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    loss of support for other PC Cards, install only the software required for the device. If you are instructed by the PC Card manufacturer to install device drivers: Install only the device drivers for your operating system. Do not install other software, such as card services, socket services, or
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    , with the connectors facing the computer. 2. Gently slide the card into the PC Card slot until the card is seated. The operating system will issue a sound to indicate that a device has been detected. NOTE The first time you insert a PC card, the "Found New Hardware" message is displayed in the
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    applications and complete all activities that are associated with the PC Card. NOTE To stop a data transfer, click Cancel in the operating system Copying window. 2. To stop the PC Card: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE
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    tuner functionality to the computer. For more information, refer to the manufacturer's user guide. Selecting an ExpressCard ExpressCards use one of 2 interfaces and are available in 2 sizes. The ExpressCard slot on the computer supports both interfaces and both sizes. For example, you can use ● An
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    Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards, do not insert an ExpressCard into a PC Card slot or a PC Card into an ExpressCard slot. CAUTION To prevent damage to the connectors: Use minimal force to insert an ExpressCard. Do not move or transport the
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    b. Gently slide the card into the ExpressCard slot until the card is seated. The operating system will issue a sound to indicate that a device has been connected. NOTE The first time you insert an ExpressCard, the "Found New Hardware" message is displayed in the notification
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    applications and complete all activities that are associated with the ExpressCard. NOTE To stop a data transfer, click Cancel in the operating system Copying window. 2. To stop the ExpressCard: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar
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    can be used with the computer. The USB ports on the computer support USB 2.0 and USB 1.1 devices. Connecting a USB device CAUTION To USB cable of the device to the USB port. The operating system will issue a sound to indicate that a device has been connected. NOTE The first time you connect a
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    Icons in the notification area. 3. Click Stop. Required USB software Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the user guide for the device. 98 Chapter 7 External Devices ENWW
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    port, illustrated below, supports IEEE 1394a devices. 1394 port. The operating system will issue a sound to indicate that a device has been connected. specific drivers and other software before using some 1394 devices. For more information about device-specific software, refer to the user guide
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    Using the expansion port The expansion port on the left side of the computer allows you to connect the computer to an optional expansion product. An optional expansion product provides additional ports and connectors that can be used with the computer. 100 Chapter 7 External Devices ENWW
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    8 Memory Modules Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing
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    7. Lift the memory module compartment cover (2) away from the computer. 8. To remove a memory module: a. Pull away the retention clips (1) on each side of the memory module . (The memory module tilts up.) b. Grasp the edge of the memory module (2) and gently pull the module out of the memory module
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    9. To insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. c. Press the
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    12. Tighten the memory module compartment cover screws (3). 13. Replace the battery pack. 14. Reconnect external power and external devices. 15. Turn on the computer. 104 Chapter 8 Memory Modules ENWW
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    When random access memory (RAM) increases, the operating system increases the hard drive space reserved for the hibernation file. If you experience problems with hibernation after increasing memory, verify that the hard drive has enough free space to accommodate a larger hibernation file. To display
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    can be changed on select models only and should only be changed by advanced users. On select models, you can improve the video performance of the computer exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. 106
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    access a wireless network. Contact your Internet service provider (ISP) or search the Web may look different from the illustrations in this guide. The location and number of buttons, lights My Computer. b. Right-click in the My Computer window. c. Select Properties > Hardware tab > Device Manager
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    Wireless controls The wireless button enables and disables 802.11 and Bluetooth wireless devices, and the wireless light indicates the state of the wireless devices. The following illustration shows the wireless button (1) and associated wireless light (2). The wireless light is on by default. NOTE
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    a frequency of 2.4 GHz. An 802.11g WLAN device is backward compatible with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. 802.11a is not compatible with 802.11b and 802.11g. For
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    a WLAN in your home Microsoft® Windows® XP supports WLAN with the Wireless Network Connection feature. To set up a WLAN and connect to the Internet in your home, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet
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    . For instructions, refer to your router user guide. 3. Use the Wireless Network Connection feature of Microsoft Windows XP to and the user guide included with your wireless router and other WLAN equipment. ● Access the information and Web site links provided in the Help and Support Center.
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    electronic devices such as ● Network access points. ● Computers (desktop, notebook, PDA). ● Phones (cellular, cordless, smart phone). ● Imaging devices are represented in the Bluetooth for Windows software by graphical icons. The Bluetooth for Windows software provides the following functions: ●
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    Wireless device status states The wireless button (1) enables and disables 802.11 and Bluetooth wireless devices, in conjunction with the Wireless Assistant software utility (select models only). When the wireless light (2) is on, one or more of the wireless devices are on. NOTE Turning on a
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    For more information about Wireless Assistant: 1. Open Wireless Assistant by double-clicking the icon in the notification area. 2. Click the Help button. NOTE You cannot use the wireless button or Wireless Assistant to control the wireless devices if they are disabled in the Setup Utility. Turning
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    Turning off and disabling the devices If And Then ● Wireless Assistant shows that both WLAN and Bluetooth are turned on ● Wireless light is on ● Wireless Assistant shows that both WLAN and Bluetooth are turned off ● Wireless light is off ● Wireless Assistant shows that one device is turned on
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    116 Chapter 9 Wireless (Select Models Only) ENWW
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    telephone line using a 6-pin, RJ-11 modem cable. In some countries, a country-specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone different from the illustrations in this guide. The location of the modem jack varies by model. ENWW Modem 117
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    Connecting the modem cable WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. To connect a modem cable: 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into
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    jacks vary by country. To use the modem and the modem cable outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter. To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack: 1. Plug the modem cable
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    drop-down list. (If you select a country or region that is not supported by the modem, the Country/Region selection for USA or UK is displayed by default.) 6. Click OK to save your new location setting. (The Dialing Rules window is displayed.) Then ● To set your new location setting as the current
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    you experience modem connection problems when using the supports tone dialing. To change the dialing mode in your current modem location setting: a. Select Start > Control Panel > Network and Internet Connections. b. On the upper menu in the left pane of the Network and Internet Connections window
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    /Region drop-down list. If you select a country or region that is not supported by the modem, the Country/Region selection for USA or UK is displayed by default. 7. Click Apply and then OK. 8. In the Phone and Modem Options window, click the Modems tab. 9. Click the listing for the modem, and then
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    and radio reception, orient the circuitry end of the cable (2) toward the computer. NOTE The computer may look different from the illustrations in this guide. The location of the network jack varies by model. To connect the network cable: 1. Plug the network cable into the network jack (1) on the
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    2. Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. 124 Chapter 10 Modem and Local Area Network ENWW
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    Setup Utility, BIOS settings, and other system identification information Ongoing or future threats to the computer Unauthorized access to a Windows user account Unauthorized removal of the computer Use this security feature ● QuickLock ● Power-on password DriveLock password Device security Norton
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    password immediately and store it in a secure place. Guidelines for setting passwords You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. A password set in the Setup Utility ● Can be
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    Protects administrator-level access to computer contents. NOTE This password cannot be used to access the Setup Utility contents. Protects access to a Windows user account. It also protects access to the computer contents and must be entered when you resume from standby or restore from hibernation
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    is set, you must enter it each time you access the Setup Utility. The administrator password ● Is not interchangeable with an administrator password set in Windows. ● Is not displayed as it is set, entered, changed, or deleted. Make sure you record your password and store it in a secure place. 128
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    Password field, and then press enter 4 times. 3. To save your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. Entering an administrator password After an administrator password has been set
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    Current Password field, and then press enter 4 times. 3. To save your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. Entering a power-on password At the Enter Password prompt, type your
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    DriveLock password DriveLock protection prevents unauthorized access to the contents of an internal hard drive. After DriveLock protection is applied to a drive, a password must be entered to access the drive. CAUTION To prevent a DriveLock-protected hard drive from becoming permanently unusable,
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    confirmation field, and then press enter. 7. Press enter to continue. 8. To save your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. 132 Chapter 11 Security ENWW
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    , the computer tries to start from another bootable device in the system. (Advanced users can use settings in the Setup Utility to change the boot order of the bootable f10, and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. ENWW
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    is displayed, press enter to save your changes. 5. To save your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. Device security From the Device Security menu in the Setup Utility, you can
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    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service to the firewall user guide or contact your To permanently resolve the problem, reconfigure the firewall installed on the computer: ● Run Windows Update monthly to install the latest
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    Optional security cable NOTE The security cable is designed to act as a deterrent, but may not prevent the computer from being mishandled or stolen. To install a security cable: 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable
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    keyboard arrow keys to navigate and make selections. Pointing devices are not supported in the Setup Utility. An external keyboard connected to a USB port enter, and then follow the instructions on the screen. - or - ● Press f10, and then follow the instructions on the screen. Your preferences go
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    left corner of the screen. 2. Use the arrow keys to select Advanced > Language Support, and then press enter. 3. Press f5 or f6 to change a language, or enter, and then follow the instructions on the screen. - or - ● Press f10, and then follow the instructions on the screen. Your preferences go
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    Utility: ● Use the arrow keys to select Exit > Exit Saving Changes, press enter, and then follow the instructions on the screen. - or - ● Press f10, and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. NOTE Your password, security, and language
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    System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator
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    menu Select Video Graphic Mode (select models only) Dedicated Video Memory (select models only) Total Video Memory (select models only) Language Support Boot Order Accessibility Options Embedded Wireless LAN device Embedded Bluetooth® device (select models only) To do this Change the video graphic
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    142 Chapter 12 Setup Utility ENWW
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    on the computer that automatically checks for software updates from HP. It automatically runs every 30 days and provides a list of software updates and support alerts for the computer. To run HP Software Update: ▲ Select Start > All Programs > HP > HP Software Update. ENWW Software updates 143
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    troubleshooting the file. (Readme.txt files included with the SoftPaqs are provided in English only.) Accessing computer information Before you access updates from the HP Web site, collect the following information: ● The product category is computer. ● The product family name, series in Windows) or
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    , remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: 1. Visit the HP Web site at http://www.hp.com and click the software and drivers download link. 2. Follow the instructions on the screen to identify the computer and access the BIOS update you want to download
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    on the screen after the download is complete. If no instructions are displayed: 1. Open Microsoft® Windows® Explorer by selecting Start > All Programs > Accessories > Windows Explorer. 2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. (The
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    update: 1. Visit the HP Web site at http://www.hp.com and click the software and drivers download link. 2. Follow the instructions on the screen to find , open Windows Explorer by selecting Start > All Programs > Accessories > Windows Explorer. 5. In the left pane of the Windows Explorer window: a.
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    your personal settings or add software or hardware. You can manually create additional restore points to provide increased protection for your Help and Support Center. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions. 148
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    functioning optimally: 1. Click System Restore in the Help and Support Center. The System Restore window opens. 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions. Reinstalling applications Applications preinstalled or preloaded on the computer
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    to continue. A licensing agreement page is displayed. 7. Press f8 to accept the agreement and continue. The "Setup" page is displayed. 8. Press R to repair the selected Windows installation. The repair process begins. This process may take up to 2 hours to complete. The computer restarts in
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    the operating system If you could not solve the problem by repairing the operating system as described in Display the element on the screen. b. Copy the element or the entire screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. To paste the
  • HP Presario V5100 | User Guide - Page 162
    current files. 12. Press F to format the drive. The reinstallation process begins. This process may take up to 2 hours to complete. The computer restarts in Windows when the process is complete. 152 Chapter 13 Software Updates and Recovery ENWW
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    drivers, use the Recoverydisc included with the computer: 1. While running Windows, insert the Recoverydisc into the optical drive. 2. If Autorun is the HP website at http://www.hp.com and click the software and drivers download link. To update optional software, follow the instructions included
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    154 Chapter 13 Software Updates and Recovery ENWW
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    14 Routine Care Hardware maintenance The computer is designed for durability and long operating life. Follow the routine care guidelines described in this chapter to extend the life of the computer and maintain its peak performance. ● Carry and store the computer in a portable carrying case. CAUTION
  • HP Presario V5100 | User Guide - Page 166
    computer battery pack disposal. In Europe, dispose of or recycle the battery packs by using the public collection system or by returning them to HP, your service partner, or their agents. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery pack; short the
  • HP Presario V5100 | User Guide - Page 167
    TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do
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    disk space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the instructions on the screen. 158 Chapter 14 Routine Care ENWW
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    system by outside parties. ● Enable service reminders. Subscriber's Choice is a free service that allows you to receive instant e- . In the event of a computer problem, these benchmarks allow you to go back in time to a point before the computer encountered a problem. ● Create a PC tune-up schedule
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    wireless device or a cell phone device installed, such as an 802.11 b/g, a Global System for Mobile Communications (GSM), or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments. Such restrictions may apply aboard airplanes, in hospitals, near
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    Quick checklist If you experience computer problems, follow the troubleshooting steps below: 1. Refer to the information in this section. 2. Access additional information about the computer and Web site links through the Help and Support Center. NOTE Although many checkup and repair tools
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    off the display. Standby and hibernation can be initiated by the system while the computer is in Microsoft® Windows® but is not in use or has reached a critical low-battery condition. To change these and other sure that the mouse battery has an adequate charge. 162 Chapter 15 Troubleshooting ENWW
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    by selecting Start > Turn Off Computer > Turn Off. (In Windows XP Professional, the Turn Off Computer button may be called the Shut device does not function as expected: ● Turn on the device as instructed in the device user guide. Some devices, such as monitors and printers, may not be powered
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    on. ● Verify that the computer wireless antennae are free from obstructions. ● Verify that the wireless router and broadband modem are working correctly. 164 Chapter 15 Troubleshooting ENWW
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    is on the bottom of the computer. ● To display the service tag information on the computer screen, click My Computer in the Help and Support Center. ● Date the computer was purchased. ● Conditions under which the problem occurred. ● Error messages that have been displayed. ● The manufacturer and
  • HP Presario V5100 | User Guide - Page 176
    166 Chapter 15 Troubleshooting ENWW
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    16 Electrostatic discharge Preventing electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact-for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from
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    Grounding methods If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover. Use one or both of the following grounding methods: ●
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    11 administrator password 127 altitude specifications 13 antennae 10 antivirus software 135 applications key, Windows 2 audio features 62 audio- Certificate of Authenticity label 12 charging battery packs 39 checklist, troubleshooting 161 compartments, memory module 9 components bottom 9 front 6
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    18, 20 media activity 61 opening Help and Support Center 18, 19 opening Print Options window 18, 19 opening Web browser 18, 19 quick reference 18 switching screen image 18, 20 using 18 HP Software Update 143 hubs 97 humidity specifications 13 G grounding methods 168 H hard drive displaying amount
  • HP Presario V5100 | User Guide - Page 181
    155 HP Software supported 63 Microsoft Certificate of Authenticity label 12 modem approval label 12 modem cable connecting 118 country-specific cable adapter 119 noise suppression circuitry 117 modem software setting/adding location 119 travel connection problems 128 user 127 Windows 127 passwords
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    supported password 127 R rated input power specifications 13 readable media 31 recovery, system Windows passwords 127 wireless 111 security cable 136 security cable slot 8 security passwords 36 serial number, computer 12 service ExpressCards 93 firewall 135 HP Software Update 143 HP Web site 144 modem
  • HP Presario V5100 | User Guide - Page 183
    specifications 13 modem approval label 12 tips 160 wireless certification labels 12 troubleshooting tuner support 93 identifying 7, 8, 97 user password 127 V vents Windows applications key 2 Windows logo key 2 Windows operating system information backup 151 reinstallation 151, 152 repairing 150 Windows
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    174 Index ENWW
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Notebook PC User Guide