HP Presario X1000 HP and Compaq Notebook PC Series - Maintenance and Service G
HP Presario X1000 - Notebook PC Manual
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- HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 1
Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000 HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-002 October 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 2
for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000 HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Second Edition October 2003 First Edition July 2003 Document Part Number: 325388-002 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 3
24 1.4 Power Management 1-25 1.5 External Components 1-26 1.6 Design Overview 1-36 2 Troubleshooting 2.1 Advanced Menu 2-5 2.2 Troubleshooting Flowcharts 2-7 3 Illustrated Parts Catalog 3.1 Serial Number Location Storage Devices 3-14 3.7 Miscellaneous 3-15 Maintenance and Service Guide iii - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 4
5 Removal and Replacement Procedures 5.1 Serial Number 5-2 5.2 Disassembly Sequence Chart 5-3 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-8 5.5 Memory Expansion Board 5-9 5.6 Mini PCI Communications Board 5-11 5.7 RTC Battery 5-13 5.8 Optical Drive 5-14 5.9 Keyboard - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 5
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 C Screw Listing Index Maintenance and Service Guide v - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 6
-bit architecture, industry-leading ATI MOBILITY RADEON Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. HP Pavilion Widescreen Notebook zt3000, HP Compaq Business Notebook nx7000, and Compaq Presario Widescreen Notebook PC X1000 Maintenance and Service Guide 1-1 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 7
Y5 80 Y Ci 10 P XXXXXX-XXX 1 2 3 4 56 7 8 9 10 Key Description Options 1 Brand/Series designator V = HP Pavilion zt3000 C = HP Compaq nx7000 P = Compaq Presario X1000 2 Processor type P = Mobile Intel Pentium 4 Processor-M 3 Processor speed 170 = 1.7 GHz 160 = 1.6 GHz 150 = 1.5 GHz - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 8
Table 1-1 HP Pavilion zt3000, HP Compaq nx7000, and Compaq Presario X1000 Model Naming Convention (Continued) 8 RAM 10 = 1024 MB 51 = 512 MB 25 = 256 MB 9 Operating system H = Microsoft® Windows® XP Home P = Windows XP Pro 10 SKU# Table 1-2 HP Pavilion zt3000 Models All HP Compaq nx7000 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 9
Product Description Table 1-2 HP Pavilion zt3000 Models (Continued) V P 160 Y5 60 W Ci 51 P Korea DR247A AB1 V P 160 Y5 40 W Cb 25 H Asia Pacific DR254A ABZ The Netherlands Saudi Arabia Spain United Kingdom DP783E ABH DP779E ABV DP779E ABE DP779E ABU 1-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 10
Product Description Table 1-2 HP Pavilion zt3000 Models (Continued) V P 150 W5 40 W Cb 25 H Asia Pacific DR259A UUF V P 140 W5 80 Y Cb 51 P Latin America P 140 W5 40 W Cn 25 P Australia/New Zealand DR242A ABG V P 140 W5 40 D Cb 25 H Taiwan DR251A AB0 Maintenance and Service Guide 1-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 11
Product Description Table 1-3 HP Compaq nx7000 Models All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH Li-Ion battery pack ■ 1-year warranty on parts and labor C P 160 Y5 80 W Cb 51 P Korea DM942A AB8 DG706A ABU DR752P AKL 1-6 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 12
Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 160 W5 60 W Cb 51 P Asia Pacific Brazil French Canada DM945A UUF and DL855A UUF DS304P AB5 C P 150 Y5 40 W Cb 25 P Australia DR762P ABG C P 150 Y5 40 W Ci 51 H Europe DJ223S ABB Maintenance and Service Guide 1-7 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 13
Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 150 Y5 40 W Ci 51 P Belgium Czech Republic Denmark Europe France Germany Greece Hungary Israel P 150 W5 80 W Cb 25 P Asia Pacific DM943A UUF C P 150 W5 60 W Cb 25 H Taiwan DR747P AB0 1-8 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 14
Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 150 W5 60 W Cb 25 P People's Republic of China DS302P AB2 Taiwan DR746P AB0 C P 150 W5 40 W P 140 Y5 40 D Cb 25 P Australia DR761P ABG C P 140 Y5 30 W Cb 25 H Hong Kong DR755P AB5 Maintenance and Service Guide 1-9 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 15
Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 140 W5 60 W Cb 51 H Sweden DJ200S AK8 C P 140 W5 60 W Cb 25 H Asia Pacific Australia/ AB0 C P 140 W5 40 W Cb 25 P Thailand DM433A AKL C P 140 W5 40 W Ci 51 H Germany DJ202S ABD 1-10 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 16
Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 140 W5 40 W Ci 25 P Belgium Czech Republic Denmark Europe France Germany Greece Hungary Israel ABG DM938A AB1 DL837A AB2 and DM438A AB2 Taiwan Thailand DR744P AB0 and DR751P AB0 DM438A AKL Maintenance and Service Guide 1-11 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 17
Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 140 W5 40 C Cb 25 P Asia Pacific DR850P UUF Korea DM937A AB1 C P 140 W5 30 D Cb 25 H UUF Hong Kong DL851A AB5 C P 130 W5 40 C Cb 25 P Asia Pacific DR852P UUF Korea DM935A AB1 1-12 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 18
Product Description Table 1-4 Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH Li-Ion battery pack ■ 1-year warranty on parts and labor X1094 P 160 Y5 AB5 Korea DR277A UUF DN606A AB1 DR269A AB1 Maintenance and Service Guide 1-13 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 19
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1070 P 160 Y5 60 D Cb 25 H People's Republic of China DQ976A AB2 X1074 P 160 Y5 60 D Ci 51 H 80 Y Cb 10 H United States DN624A ABA X1086 P 150 Y5 80 Y Cb 51 H Hong Kong DR282A AB5 1-14 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 20
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1085 P 150 Y5 80 W Cb 51 H Hong Kong DR281A AB5 X1056 P 150 Y5 60 Y Cb 25 H People's 150 W5 60 Y Cb 51 H The Netherlands DM416A ABH X1088 P 150 W5 60 W Cb 51 H Taiwan DR284A AB0 Maintenance and Service Guide 1-15 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 21
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1079 P 150 W5 60 W Cb 51 H Taiwan DR275A AB0 X1044 P 150 W5 60 W Cb 51 H Korea DN605A P United States DK572A ABA X1063 P 140 Y5 60 W Cb 25 H People's Republic of China DN623A AB2 1-16 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 22
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1022 P 140 Y5 60 W Cb 25 H Asia Pacific DN583A UUF X1065 P 140 Y5 60 W Ci 25 H Asia 60 W Cb 51 H Sweden/Finland DL964A AK8 X1001 P 140 W5 60 W Cb 51 H United States DK575A ABA Maintenance and Service Guide 1-17 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 23
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1057 P 140 W5 60 W Cb 25 H Korea DN618A AB1 X1053 P 140 W5 60 W Cb 25 H People's Republic of W5 40 W Cb 51 H United States DM773A ABA X1012 P 140 W5 40 W Cb 51 H France DL965A ABF 1-18 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 24
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1105 P 140 W5 40 W Cb 25 H United Kingdom DP771E ABU X1077 P 140 W5 40 W Cb 25 H Taiwan DR273A 30 W Cb 25 H Hong Kong DR268A AB5 X1021 P 130 Y5 40 D Cb 25 H Asia Pacific DN582A UUF Maintenance and Service Guide 1-19 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 25
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1038 P 130 W5 60 W Cb 51 H Thailand DN599A AKL X1010 P 130 W5 60 W Cb 51 H United States DK571A Sweden/Finland United Kingdom DL681A ABH DL681A AB9 DL681A ABE DL681A AK8 DL681A ABU 1-20 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 26
Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1034 P 130 W5 40 D Cb 25 H Taiwan DN595A AB0 X1033 P 130 W5 40 D Cb 25 H Asia P 130 W5 40 C Cb 25 H Asia Pacific DN587A UUF Thailand Australia/New Zealand DN587A ABG DN587A AKL Maintenance and Service Guide 1-21 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 27
high-capacity hard drive, varying Support for one Type II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt AC adapter with power cord ■ 8-cell Li-Ion battery pack ■ Harman/Kardon speakers (HP Pavilion zt3000 models only) 1-22 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 28
(HP Compaq nx7000 and Compaq Presario X1000 models only) ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW combo drive ❏ 8X Max DVD-RW drive ❏ 24X Max CD-ROM drive ■ Connectors for: ❏ Microphone ❏ Stereo speaker/headphone ❏ Infrared ❏ DC power ❏ External monitor ❏ S-Video ❏ USB - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 29
to Section 5.3, "Preparing the Notebook for Disassembly," for more information). 2. Remove the real time clock (RTC) battery (refer to Section 5.7, "RTC Battery"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 30
power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■ Battery calibration ■ Lid switch Standby/resume ■ Power/Standby button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 31
Product Description 1.5 External Components The external components on the front and left-side of the notebook are shown in the following illustration and described in Table 1-5. Front and Left-Side Components 1-26 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 32
PC Card from the PC Card slot. Optical drive Supports an optical disc. SD (Secure Digital) Memory Card slot Supports SD Cards and MultiMediaCards. Microphone jack Connects an optional monaural or stereo microphone. Audio line-out jack Connects optional headphone or powered stereo speakers - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 33
Components Table 1-6 Rear Panel and Right-Side Components Item Component Function 1 Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. 2 Power connector Connects an AC adapter cable. 1-28 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 34
cool internal components. Ä To prevent overheating, use the notebook only on hard surfaces which cannot obstruct the vents. Do not allow a soft surface Video connector Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card Service Guide 1-29 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 35
Product Description The notebook keyboard components are shown in the following illustration and described in Table 1-7. Keyboard Components 1-30 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 36
pointer. Windows logo key Display the Windows Start menu. Fn key Executes frequently used system functions when pressed in combination with another key. Maintenance and Service Guide 1-31 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 37
following illustration and described in Table 1-8. Top Components Item Component Table 1-8 Top Components Function 1 Stereo speakers (2) Produce stereo sound. 2 Power button When the notebook is: ■ Off, press to turn on the notebook. ■ On, briefly press to initiate Hibernation. ■ In Standby - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 38
buttons on an external mouse. TouchPad Moves the pointer and selects or activates items on the screen. TouchPad light On: TouchPad is enabled. Maintenance and Service Guide 1-33 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 39
prevent overheating, do not obstruct the vent. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow. 2 RTC battery compartment Contains the RTC battery. 1-34 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 40
Holds the internal hard drive. Battery bay Holds the battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory expansion compartment Contains one memory slot for an optional 128-, 256-, 512-, or 1024-MB memory module. Maintenance and Service Guide 1-35 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 41
replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Mobile Intel Pentium 4 Processor-M processors ■ Fan ■ PC Card - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 42
Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or ®. Maintenance and Service Guide 2-1 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 43
utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎ It is not necessary to 4. When you are prompted to confirm your action, press F10. 2-2 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 44
Troubleshooting Selecting from the File Menu Select Table 2-1 File Menu To Do This System Information Save to Floppy ■ View identification information about the notebook, a port replicator, and any battery packs in the system. ■ View specification information about the processor, memory and - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 45
Troubleshooting Selecting from the Security Menu Select Table 2-2 Security Menu To Do This Administrator Password Enter, change, or delete an administrator password. Power-on Password Enter, change, or delete a power , and all battery packs in the system. 2-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 46
loaded.) ■ Set an optional external monitor or overhead projector connected to a video card in a port replicator as the primary device. (When the notebook display is set as secondary, the notebook must be shut down before it is undocked from a port replicator.) Maintenance and Service Guide 2-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 47
Troubleshooting Select Table 2-3 Advanced Menu (Continued) To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 48
troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning port replicator No operating system (OS) loading No OS loading from hard drive, part 1 No OS loading from hard drive, part 2 No OS loading from hard drive, part - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 49
Power. N Beeps, LEDs, or error messages? Y N Is there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. Go to Flowchart 2.6, No Video. Go to Flowchart 2.9, No OS Loading. Go to Flowchart 2.15, No Audio. N All drives Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 50
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from port replicator (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Flowchart 2.3, No Power, Part 2. N Power up on AC power? Y *Reset power. N Power up on - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 51
battery socket and clean if necessary. Y Power on? N Done Check battery by recharging it, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Flowchart 2.4, No Power, Part 3. Done 2-10 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 52
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 53
notebook and retest. N Power on? Y Done Replace the following items (if applicable) in the order given. Check notebook operation after each of the two following replacement steps: 1. Internal DC-DC converter, processor, and system board* 2. Internal AC adapter *NOTE: Replace these items as a set - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 54
replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. VGA board 5. System board N N Video OK? Y Try another display. Internal and external video OK? Y Replace system board. Done Done Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 55
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from port replicator, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Flowchart 2.6, No Video, Part 1. Y Video OK? N Check - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 56
replicator. Y Port replicator operating? N Done Replace the following port replicator components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Port replicator motor mechanism Maintenance and Service Guide 2-15 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 57
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in port replicator and power outlet. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading, - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 58
? N Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? N N Boot from CD? Y Check the Setup utility for correct booting order. N Boot from hard drive? Y Done Go to Flowchart 2.17, Nonfunctioning Device. Done Maintenance and Service Guide 2-17 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 59
Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. N CD or diskette in drive? Y 1. Replace hard drive. 2. Replace system board. Reseat hard drive. Y Hard drive accessible? Done Remove diskette and reboot. N - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 60
sectors be fixed? Y Clean virus. Y OS loading from hard drive? N Y Diagnostics on diskette? N Replace hard drive. Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done Maintenance and Service Guide 2-19 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 61
Troubleshooting Flowchart 2.13-No OS Loading, CD- or DVD-ROM Drive Y N No OS loading from Disc CD- or in drive? DVD-ROM Drive. N Bootable disc in drive CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N "Clearing a Password," for instructions. Correct boot order using the - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 62
Troubleshooting Flowchart 2.14-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N Y Notebook in port replicator (if applicable)? N Go to Flowchart 2.16, No Audio, Part 2. Undock N Internal audio? Y Go to Flowchart 2.16, No Audio, Part 2. Replace the - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 63
Troubleshooting Flowchart 2.15-No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 64
in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Replace hard drive. Fix or replace broken item. Go to Flowchart 2.9, No OS Loading. N Device boots properly? Y Done Replace NIC. If integrated NIC, replace system board. Done Maintenance and Service Guide 2-23 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 65
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-24 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 66
Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-25 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 67
to nondigital line. N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-26 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 68
parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 69
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 70
338133-001 Contains parts with silver finish for use with Compaq Presario X1000 notebooks 337009-001 Include: Switch cover PC Card slot space saver Docking connector cover Hard drive shield Hard drive connector Hard drive cover Notebook feet (not illustrated) Maintenance and Service Guide 3-3 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 71
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 72
with HP Compaq nx7000 and Compaq Presario X1000 notebooks 350123-001 336983-001 Bluetooth wireless communications board (not illustrated) 338134-001 Miscellaneous Cable Kit, includes 336973-001 6a Speaker cover cable 6b SD Card slot board cable 6c Modem board cable 7 Optical drives 24X - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 73
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 74
with HP Compaq nx7000 and Compaq Presario X1000 notebooks ATI MOBILITY RADEON 9200 with 64-MB video memory ATI MOBILITY RADEON 9200 with 32-MB video memory ATI MOBILITY RADEON 7500c with 32-MB video memory 336970-001 336969-001 336968-001 10 System board (includes thermal pads) PC Card assembly - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 75
Illustrated Parts Catalog Notebook Major Components 3-8 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 76
Memory expansion boards 1024 MB DDR 512 MB DDR 256 MB DDR 128 MB DDR 339099-001 336998-001 336997-001 336996-001 19 Hard drives (hard drive cover, shield, and connector included with hard drive cable 336999-001 21 Battery pack, 8-cell, 4.4-wH 336962-001 Maintenance and Service Guide 3-9 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 77
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3-10 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 78
(contains parts with silver finish for use with Compaq Presario X1000 notebooks) Item Description 1 Switch cover 2 PC Card slot space saver 3 Docking connector cover 4 Notebook feet (7) 5 Hard drive cover 6 Hard drive shield 7 Hard drive connector Maintenance and Service Guide 3-11 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 79
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 336973-001 Item Description 1 SD Card slot board cable 2 Speaker cover cable 3 Modem cable 3-12 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 80
Components Miscellaneous Doors/Covers Kit Components Table 3-4 Miscellaneous Doors/Covers Kit Components Spare Part Number 336984-001 Item Description 1 RTC battery 2 RTC battery cover 3 Memory expansion compartment cover 4 Mini PCI compartment cover Maintenance and Service Guide 3-13 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 81
-GB (4200-rpm) 60-GB (5400-rpm) 60-GB (4200-rpm) 40-GB (4200-rpm) 30-GB (4200-rpm) USB diskette drive (not illustrated) Spare Part Number 336987-001 336986-001 336985-001 345588-001 350082-001 336992-001 336991-001 336990-001 336989-001 350081-001 336988-001 3-14 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 82
Part Information Spare Part Number AC adapter 338136-001 Logo Kits For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 notebooks For use with Compaq Presario X1000 notebooks 350125-001 336995-001 338135-001 Power cords For use with HP Maintenance and Service Guide 3-15 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 83
Spare Part Information (Continued) Spare Part Number Power cords For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks Australia screws; refer to Appendix C, "Screw Listing," for more information on screw specifications and usage.) 337012-001 ■ Phillips M2.5×15.0 screw ■ Phillips M2 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 84
tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board standoffs ■ Flat-bladed screwdriver ■ Tool kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 85
prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 86
Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 87
Replacement enough power to parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing items from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 88
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 89
Removal and Replacement Preliminaries 4.7 Grounding with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 90
Removal and Replacement Preliminaries ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Maintenance and Service Guide 4-7 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 91
are 50 Phillips screws, in nine different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on screw sizes, locations - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 92
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 93
Screws Removed 5.3 Preparing the notebook for disassembly Battery pack 0 Hard drive 2 Hard drive cover and shield 4 5.4 Notebook feet 0 5.5 Memory expansion board 1 5.6 Mini PCI communications board 1 5.7 RTC battery 0 5.8 Optical drive 1 5.9 Keyboard 2 5.10 Switch cover - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 94
devices connected to the notebook. 3. Disconnect the power cord. 4. Remove the battery pack by following these steps: Spare Part Number Information Battery pack, 8-cell, 4.4-wH 336962-001 a. Turn the notebook upside down, with the rear panel facing you. 5-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 95
latch to the right. The front edge of the battery pack releases from the notebook. c. Lift the front edge of the battery pack up and swing it back 2. Removing the Battery Pack d. Remove the battery pack. Reverse the above procedure to install the battery pack. Maintenance and Service Guide 5-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 96
Removal and Replacement Procedures Spare Part Number Information Hard drives (hard drive cover, shield, and connector included with hard drive and in Miscellaneous Plastics Kits) 80-GB (5400-rpm) 80-GB (4200-rpm) 60-GB (5400-rpm) 60-GB (4200-rpm) 40-GB (4200-rpm) - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 97
Plastics Kits, spare part number 350130-001 for HP Pavilion zt3000 models, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. Reverse the above procedure to install the hard drive. Maintenance and Service Guide 5-7 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 98
zt3000 models, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. The notebook feet attach to the base enclosure as indicated in the following illustration. Replacing the Notebook Feet 5-8 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 99
notebook. 4. Lift the front edge of the cover up 2 and swing it back. Removing the Memory Expansion Compartment Cover 5. Remove the cover. ✎ The memory expansion compartment cover is included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. Maintenance and Service Guide 5-9 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 100
1 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle. 7. Pull the board away from the socket at a 45-degree angle 2. Removing the Memory Expansion Board Reverse the above procedure to install a memory expansion board. 5-10 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 101
Removal and Replacement Procedures 5.6 Mini PCI Communications Board Spare Part Number Information Mini PCI 802.11b wireless LAN (ROW) Mini PCI 802.11b wireless LAN (MOW) Mini PCI 802.11g wireless LAN 336976-001 336977-001 350083-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 102
Removal and Replacement Procedures 6. Disconnect the two antenna cables from the terminals should be connected to the right terminal (marked "MAIN"). 7. Spread the retaining tabs 2 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle. 8. Pull the board away - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 103
Removal and Replacement Procedures 5.7 RTC Battery ✎ The RTC battery and RTC battery cover are included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3. Insert a - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 104
the notebook. 4. Insert a slender tool into the slot in the hard drive bay and push to the right to disengage the optical drive from the notebook 2. Removing the Optical Drive 5. Remove the optical drive. Reverse the above procedure to install an optical drive. 5-14 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 105
Replacement Procedures 5.9 Keyboard Asia Pacific Australia Belgium Denmark France Germany Greece Hong Kong International Italy Korea Latin America Spare Part AB1 337016-281 337016-031 337016-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 106
Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four notches on the top edge of the keyboard toward you. Releasing the Keyboard 5-16 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 107
Removal and Replacement Procedures 7. Lift the rear edge of the keyboard, swing it up and internal memory expansion board connector is accessible. Refer to the "Memory Expansion Board" section for instructions on removing the internal memory expansion board. Maintenance and Service Guide 5-17 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 108
Replacement Procedures 5.10 Switch Cover ✎ The switch cover is included in the Miscellaneous Plastics Kits, spare part number 350130-001 for HP Pavilion zt3000 models, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 109
and Replacement Procedures 5.11 Speaker Cover Spare Part Number Information Speaker cover with cable For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks The speaker cover cable is also included in the Miscellaneous Cable Kit, spare part number - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 110
Removal and Replacement Procedures 6. Lift the left side of the speaker cover shield and swing it up and slightly to the right 1. 7. Slide the . 8. Remove the speaker cover. Removing the Speaker Cover Reverse the above procedure to install the speaker cover. 5-20 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 111
and Replacement Procedures 5.12 Fan Spare Part Number Information Fan 336993-001 The fan is also included with the heat sink, spare part number 337000-001. 1. Prepare the notebook for disassembly the Fan Reverse the above procedure to install the fan. Maintenance and Service Guide 5-21 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 112
Removal and Replacement Procedures 5.13 Heat Sink Spare Part Number Information Heat sink with fan Thermal pad 337000-001 337001-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following at an angle 3. Removing the Heat Sink 5-22 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 113
Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink. Maintenance and Service Guide 5-23 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 114
Removal and Replacement Procedures 5.14 Processor Spare Part Number Information Mobile Intel Pentium 4 Processor-M, 1.7-GHz Mobile 001 337011-001 337023-001 337024-001 337010-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏ - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 115
Removal and Replacement Procedures 2. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn counterclockwise. 3. Lift the processor when installing the processor. Removing the Processor Reverse the above procedure to install the processor. Maintenance and Service Guide 5-25 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 116
use with HP Compaq nx7000 notebooks 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 notebooks 15.4- disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10). 5-26 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 117
Removal and Replacement Procedures 4. Remove the PM2.5×15.0 screw 1 that secures the display cable to the base enclosure. 5. Disconnect the display video cable 2 from the system board. Disconnecting the Display Cable Maintenance and Service Guide 5-27 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 118
Removal and Replacement Procedures 6. Close the notebook and turn the notebook upside down, with the rear panel facing you. 7. Remove the following screws: that secures the display assembly to the base enclosure through the rear panel Removing the Display Screws 5-28 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 119
Removal and Replacement Procedures 8. Turn the notebook right-side up with the front facing you. 9. Open the display to the fully upright position straight up and remove it. Removing the Display Assembly Reverse the above procedure to install the display assembly. Maintenance and Service Guide 5-29 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 120
Procedures 5.16 Top Cover Spare Part Number Information Top cover (includes TouchPad and TouchPad shield) For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks 350123-001 336983-001 ✎ When replacing the top cover, determine if a Bluetooth - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 121
Replacement Procedures 5. Remove the following screws: ❏ Three PM2.5×9.5 screws 1 along the front edge of the notebook ❏ Two PM2.5×5.0 screws 2 in the hard drive bay ❏ Six PM2.5×15.0 screws 3 ❏ One PM2.5×9.5 screw 4 behind the hard drive bay Removing the Top Cover Screws Maintenance and Service - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 122
Removal and Replacement Procedures 6. Turn the notebook right-side up with the rear panel facing you. 7. Release the ZIF connector 1 to which the 3 out of the hole in the system board. Disconnecting the TouchPad Cable and Routing the Wireless Antenna Cables 5-32 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 123
Removal and Replacement Procedures 9. If connected, disconnect the Bluetooth board cable 1 from the system board. 10. Disconnect the left 2 and right speaker cables 3 from the system board. Disconnecting the Bluetooth Wireless Module and Speaker Cables Maintenance and Service Guide 5-33 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 124
Removal and Replacement Procedures 11. Position the notebook so the front faces forward. 12. Remove the following screws: ❏ Two PM2.5×7.0 screws 1 that 3 that secures the top cover to the base enclosure above the USB connector Removing the Top Cover Screws 5-34 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 125
Removal and Replacement Procedures 13. Lift the back edge of the top cover 1 and swing it forward to disengage it from the base enclosure. 14. Remove the top cover 2. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide 5-35 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 126
Removal and Replacement Procedures 5.17 Bluetooth Board Spare Part Number Information Bluetooth wireless communications board 338134-01 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 127
Removal and Replacement Procedures 3. Disconnect the Bluetooth board cable 1 from the Bluetooth board. ✎ The Bluetooth board cable is included in the Miscellaneous Cable Kit, spare part number 336973-001. 4. Remove above procedure to install the Bluetooth board. Maintenance and Service Guide 5-37 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 128
and Replacement Procedures 5.18 SD Card Slot Board and Cable Spare Part Number Information SD Card slot board with cable 336963-001 The SD Card slot board cable is also included in the Miscellaneous Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 129
4. Remove the PM2.5×5.0 screw 3 that secures the SD Card slot board cable ground loop to the notebook. 5. Remove the SD Card slot board and cable. Removing the SD Card Slot Board and Cable Reverse the above procedure to install the SD Card slot board and cable. Maintenance and Service Guide 5-39 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 130
Board and Shield Spare Part Number Information VGA boards (include thermal pads) For use with HP Pavilion zt3000 notebooks ATI MOBILITY RADEON 9200 with 64-MB video memory ATI MOBILITY RADEON 9200 with 32-MB video memory For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks ATI MOBILITY - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 131
Removal and Replacement Procedures 2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield to the base enclosure. 3. Lift the 4. 5. Disengage the shield clips 5 to remove the VGA board from the shield. Removing the VGA Board and Shield Maintenance and Service Guide 5-41 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 132
Kit, spare part number 3361973-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) 5-42 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 133
Removal and Replacement Procedures ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.15) ❏ Top cover (Section 5.16) ❏ VGA board and shield (Section 5.19) . Removing the Modem Board and Cable Reverse the above procedure to install the modem and cable. Maintenance and Service Guide 5-43 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 134
Part Number Information System board (includes thermal pads) PC Card assembly (removal not documented) 336964-001 337014-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■ Memory - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 135
SD Card slot board cable 1 from the system board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board cable ground loop to the base enclosure and the PM2.5×5.0 screw 3 that secures the system board to the base enclosure. Removing the System Board Screws Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 136
Removal and Replacement Procedures 4. Lift the right side of the system board approximately 1 inch 1. If necessary, flex the back edge of the base 4. 6. Remove the system board. Removing the System Board Reverse the above procedure to install the system board. 5-46 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 137
power Power in Standby mode Power in Hibernation mode 14.4 VDC 15.8 W 38.0 W < 800 mW < 100 mW Temperature Operating (not writing optical) Operating (writing optical) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 138
Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 139
Specifications Table 6-2 15.4-inch, Wide UXGA, TFT Display Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in × 1200 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 55° horizontal, +/- 45° vertical typical Maintenance and Service Guide 6-3 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 140
Specifications Table 6-3 15.4-inch, Wide SXGA+, TFT Display Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in × 1050 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 65° horizontal, +/- 50° vertical typical 6-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 141
Specifications Dimensions Table 6-4 15.4-inch, Wide XGA+, TFT Display Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in × 800 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 65° horizontal, +/- 50° vertical typical Maintenance and Service Guide 6-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 142
Specifications 80-GB Table 6-5 Hard Drives 60-GB (5400rpm) 60-GB (4200rpm °F to 131°F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6-6 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 143
Specifications Weight Power supply Rated input voltage Rated input current Rated frequency Table 6-6 External AC Adapter .304 kg 0.67 lb 100 to 240 VAC RMS 1.7 A RMS 47 to 63 Hz Dimensions Table 6-7 8-cell, Primary Li-Ion Battery Pack Height Width Depth Weight 13.4 cm 9.2 cm 1.9 cm .43 kg - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 144
Specifications Applicable disc Table 6-8 24X DVD/CD-RW Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds 6-8 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 145
Specifications Applicable disc Table 6-9 24X CD-RW Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R ( rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-9 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 146
Specifications Applicable disc Table 6-10 8X DVD-ROM Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and stroke CD media < 150 ms < 225 ms < 110 ms < 200 ms Audio output level Line-out, 0.7 Vrms Cache buffer 512 KB/s Data transfer rate Max 24X - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 147
Specifications Applicable disc Table 6-11 24X CD-ROM Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Track pitch 1.6 µm Access time Random Full stroke < 150 ms < 300 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 148
, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6-12 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 149
optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 150
Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 060 061 062 - Keyboard controller Unused NMI enable/real time clock (RTC) Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-14 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 151
Specifications I/O Address (hex) Table 6-14 System I/O Addresses (Continued) System Function (shipping 1F8 - 200 Unused 201 Joystick (decoded in ESS1688) 202 - 21F Unused 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 152
Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 153
A Connector Pin Assignments Table A-1 RJ-45 Network Interface 13 5 7 2468 Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 154
5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 1 Ground (Y) 2 Ground (C) A-2 Pin Signal 3 Data + 4 Ground Table A-4 S-Video 43 2 1 Pin Signal 3 Y-Luminance (Intensity) 4 C-Chrominance (Color) Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 155
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 156
Connector Pin Assignments Pin Signal 1 Audio out Pin Signal 1 Audio in Table A-6 Audio Line-Out 1 2 Pin 2 Signal Ground Table A-7 Microphone 1 2 Pin 2 Signal Ground A-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 157
Error 16 Initialize Printer 17 Select In 18 Ground 19 Ground 20 Ground 21 Ground 22 Ground 23 Ground 24 Ground 25 Ground Maintenance and Service Guide A-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 158
in other countries must meet the requirements of the country where the notebook is used. For more information on power cord set requirements, contact an HP authorized reseller or service provider. General Requirements The following requirements are applicable to all countries: ■ The length of the - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 159
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Applicable Note Accredited Agency Number Australia EANSW 1 Austria 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B-2 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 160
cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord flexible cord, and cord - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 161
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 337012-001. Maintenance and Service Guide C-1 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 162
(documented in Section 5.3) 2 One screw that secures the optical drive to the notebook (documented in Section 5.8) 3 Two screws that secure the display assembly to the notebook (documented in Section 5.15) Head Width 5.0 mm Phillips PM2.5×9.5 Screw Locations C-2 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 163
: Four screws that secure the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide C-3 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 164
used: Three screws that secure the display assembly to the notebook through the rear panel (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations C-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 165
: Two screws that secure the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide C-5 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 166
Table C-3 Phillips PM2.5×3.5 Screw Head mm Color Qty. Length Thread Width Silver 4 3.5 mm 2.5 mm 5.0 mm Where used: Four screws that secure the hard drive to the hard drive cover and shield (documented in Section 5.3) Phillips PM2.5×3.5 Screw Locations C-6 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 167
PM2.5×5.0 Screw Head mm Color Qty. Length Thread Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the notebook (documented in Section 5.5) 2 One screw that secures the Mini PCI compartment cover to the notebook (documented in - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 168
in Section 5.11) 2 One screw that secures the fan to the notebook (documented in Section 5.12) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations C-8 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 169
used: One screw that secures the display assembly to the notebook through the rear panel (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C-9 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 170
mm Color Qty. Length Thread Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the top cover to the notebook in the hard drive bay (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations C-10 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 171
: One screw that secures the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide C-11 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 172
Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the SD Card slot board and cable to the notebook (documented in Section 5.18) Phillips PM2.5×5.0 Screw Locations C-12 Maintenance and - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 173
Where used: One screw that secures the system board to the notebook (documented in Section 5.21) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide C-13 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 174
5.9) 2 Six screws that secure the top cover to the notebook (documented in Section 5.16) Head Width 5.0 mm Phillips PM2.5×15.0 Screw Locations C-14 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 175
: One screw that secures the display assembly cable to the notebook (documented in Section 5.15) Head Width 5.0 mm Phillips PM2.5×15.0 Screw Location Maintenance and Service Guide C-15 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 176
that secures the VGA shield to the notebook (documented in Section 5.19) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×15.0 Screw Location C-16 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 177
Screw Listing Table C-6 Phillips PM2.5×3.0 Screw mm Color Qty. Length Thread Black 1 3.0 mm 2.5 mm Where used: One screw that secures the speaker cover to the notebook (documented in Section 5.11) Head Width 5.0 mm Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide C-17 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 178
5.16) 2 One screw that secures the VGA shield to the notebook (documented in Section 5.19) Head Width 4.0 mm Phillips PM2.0×3.0 Screw Locations C-18 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 179
that secure the heat sink to the notebook (documented in Section 5.13) Thread 2.0 mm Head Width 6.0 mm Phillips PM2.0×9.0 Spring-Loaded Screw Locations Maintenance and Service Guide C-19 - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 180
Screw Listing Table C-9 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Silver 2 3.0 mm 1.5 mm Where used: Two screws that secure the Bluetooth board to the top cover (documented in Section 5.17) Head Width 2.0 mm Phillips PM1.5×3.0 Screw Locations C-20 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 181
LAN, spare part numbers 3-9, 5-11 A AC adapter spare part number 3-15 specifications 6-7 applications key, location 1-31 audio line-out jack location 1-27 pin assignments A-4 audio troubleshooting 2-21 B base enclosure, spare part number 3-7 battery bay, location 1-35 battery pack removal 5-4 spare - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 182
A-1 S-Video connector A-2 Universal Serial Bus (USB) connector A-2 connectors, service considerations 4-2 cursor control keys, location 1-31 D design overview 1-36 Diagnostics for Windows 2-1 disassembly sequence chart 5-3 display assembly removal 5-26 spare part numbers 3-3, 5-26 specifications - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 183
G grounding equipment and methods 4-6 H hard drive OS loading problems 2-17 removal 5-6 spare part numbers 3-9, 3-14, 5-6 specifications 6-6 hard drive bay, location 1-35 hard drive connector, illustrated 3-10 hard drive cover illustrated 3-10 removal 5-7 hard drive shield illustrated 3-10 removal - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 184
PC Card slot, location 1-27 PC Card space saver 3-10 plastic parts 4-2 pointing device, troubleshooting 2-25 port replicator, troubleshooting 2-15 power button 1-32 power connector 1-28 power cord, spare part numbers 3-15, 3-16 power management features 1-25 Index-4 Maintenance and Service Guide - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 185
speaker cover removal 5-19 spare part numbers 3-5, 5-19 speaker cover cable 3-12, 3-13 speakers, location 1-32 specifications AC adapter 6-7 battery pack 6-7 CD-ROM drive 6-11 CD-RW drive 6-9 display 6-3, 6-4, 6-5 DMA 6-12 DVD-ROM drive 6-10 hard drive 6-6 I/O addresses 6-14 interrupts 6-13 notebook - HP Presario X1000 | HP and Compaq Notebook PC Series - Maintenance and Service G - Page 186
removal 5-40 spare part number 3-7, 5-40 video troubleshooting 2-13 volume buttons, location 1-33 W Windows logo key, location 1-31 wireless antenna disconnection 5-12 spare part number 3-7 wireless device button, location 1-27 workstation precautions 4-5 Index-6 Maintenance and Service Guide
Maintenance and Service
Guide
HP Pavilion Widescreen
Notebook zt3000
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen
Notebook PC X1000
Document Part Number: 325388-002
October 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.