HP ProDesk 400 G5 Hardware Reference Guide
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- HP ProDesk 400 G5 | Hardware Reference Guide - Page 1
Hardware Reference Guide HP Desktop Mini Business PC - HP ProDesk 400 G5 | Hardware Reference Guide - Page 2
updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled - HP ProDesk 400 G5 | Hardware Reference Guide - Page 3
About This Book This guide provides basic information for upgrading the HP Desktop Mini Business PC. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result - HP ProDesk 400 G5 | Hardware Reference Guide - Page 4
iv About This Book - HP ProDesk 400 G5 | Hardware Reference Guide - Page 5
...4 Serial number location ...5 2 Setup ...6 Changing from desktop to tower orientation ...6 Attaching the computer to a mounting security cable ...8 Connecting the power cord ...8 3 Hardware upgrades ...9 Serviceability features ...9 Warnings and cautions ...9 Removing and installing the access - HP ProDesk 400 G5 | Hardware Reference Guide - Page 6
Finding the best assistive technology 40 Assessing your needs ...40 Accessibility for HP products 40 Standards and legislation ...41 Standards ...41 Mandate 376 - ...45 Educational institutions ...45 Other disability resources ...45 HP links ...45 Contacting support ...46 Index ...47 vi - HP ProDesk 400 G5 | Hardware Reference Guide - Page 7
installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower stand is sold separately. Standard configuration features 1 - HP ProDesk 400 G5 | Hardware Reference Guide - Page 8
USB SuperSpeed port 6 Main storage LED 3 USB SuperSpeed port with HP Sleep and Charge* 7 Dual-state power button 4 Headphone jack *When there is a problem with the computer and the main storage LED is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the - HP ProDesk 400 G5 | Hardware Reference Guide - Page 9
Audio-in (microphone) combo jack 2 USB Type-A SuperSpeed port with HP Sleep and Charge* 5 Main storage LED 3 Headphone jack 6 Dual , there is a problem with the computer and the main storage LED is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code - HP ProDesk 400 G5 | Hardware Reference Guide - Page 10
Rear panel components NOTE: Your computer model may look slightly different from the illustration in this section. Table 1-3 Rear panel components Component 1 Antenna cover 2 Thumbscrew 3 Security cable slot 4 External antenna connector (optional) 5 Padlock loop 6 Dual-Mode - HP ProDesk 400 G5 | Hardware Reference Guide - Page 11
Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting support for assistance. Serial number location 5 - HP ProDesk 400 G5 | Hardware Reference Guide - Page 12
Changing from desktop to tower orientation IMPORTANT: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions. The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. NOTE: To - HP ProDesk 400 G5 | Hardware Reference Guide - Page 13
, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall-mount bracket. 1. If the computer is on a To attach the computer to other mounting fixtures, follow the instructions included with the mounting fixture to ensure that the computer is safely - HP ProDesk 400 G5 | Hardware Reference Guide - Page 14
Installing a security cable The security cable displayed below can be used to secure the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connecting the power cord When connecting the AC adapter, it is - HP ProDesk 400 G5 | Hardware Reference Guide - Page 15
service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide This guide is located on the web at http://www.hp.com/ - HP ProDesk 400 G5 | Hardware Reference Guide - Page 16
Removing and installing the access panel Removing the access panel NOTE: Your computer model may look slightly different from the illustration in this section. To access internal components, you must remove the access panel. WARNING! To reduce risk of personal injury from hot surfaces, allow the - HP ProDesk 400 G5 | Hardware Reference Guide - Page 17
b. Remove the three screws (2) securing the DGPU to the system board. c. Lift the DGPU up by the tab at the fan end and pull the DGPU up out of the chassis. Removing and installing the access panel 11 - HP ProDesk 400 G5 | Hardware Reference Guide - Page 18
Installing the access panel NOTE: Your computer model may look slightly different from the illustration in this section. 1. If your computer closely resembles the illustration below, replace the DGPU. a. Set the DGPU into the chassis and secure it to the system board with three screws: two screws at - HP ProDesk 400 G5 | Hardware Reference Guide - Page 19
The computer comes with at least one small outline, dual in-line memory module (SODIMM). To achieve maximum memory support, you can populate the system board with and ×16 DDR devices are supported; memory modules constructed with ×4 SDRAM are not supported. HP offers upgrade memory for this computer - HP ProDesk 400 G5 | Hardware Reference Guide - Page 20
Populating memory module slots There are two memory module slots on the system board, with one slot per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 slot operates in memory channel B. The DIMM3 slot operates in memory channel A. Table 3-2 Memory module slots and their descriptions - HP ProDesk 400 G5 | Hardware Reference Guide - Page 21
off any external devices. 4. Disconnect the power cord from the AC outlet and disconnect any external devices. 5. Remove the access panel. For instructions, see Removing the access panel on page 10. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components - HP ProDesk 400 G5 | Hardware Reference Guide - Page 22
7. Locate the memory modules on the system board. 8. To remove a memory module, press outward on the latches (1) on each side of the memory module, and then pull the memory module (2) out of the slot. 9. Slide the new memory module (1) into the slot at approximately a 30° angle, and press the memory - HP ProDesk 400 G5 | Hardware Reference Guide - Page 23
down, and then press the fan down until the it clicks into place. CAUTION: Avoid pulling the fan cable. 11. Install the access panel. For instructions, see Installing the access panel on page 12. 12. If the computer was on a stand, replace the stand. 13. Reconnect external devices, plug in the - HP ProDesk 400 G5 | Hardware Reference Guide - Page 24
AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the access panel. For instructions, see Removing the access panel on page 10. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to - HP ProDesk 400 G5 | Hardware Reference Guide - Page 25
hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, and then slide it forward until it stops and locks into place (1). 3. Rotate the hard drive latch down (2) to engage the hard drive. 4. Install the access panel. For instructions, see Installing - HP ProDesk 400 G5 | Hardware Reference Guide - Page 26
AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the access panel. For instructions, see Removing the access panel on page 10. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to - HP ProDesk 400 G5 | Hardware Reference Guide - Page 27
7. Locate the solid-state drives on the system board. 8. Remove the screw securing a solid-state drive to the system board (1). 9. Grasp the solid-state drive by the sides and carefully pull it out of the socket (2). 10. Remove the screw holder from the solid-state drive (3) for use on the - HP ProDesk 400 G5 | Hardware Reference Guide - Page 28
screws to secure the fan assembly to the chassis (2). c. Connect the fan assembly plug to the system board (3). 15. Install the access panel. For instructions, see Installing the access panel on page 12. 16. If the computer was on a stand, replace the stand. 17. Reconnect external devices, plug in - HP ProDesk 400 G5 | Hardware Reference Guide - Page 29
AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the access panel. For instructions, see Removing the access panel on page 10. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to - HP ProDesk 400 G5 | Hardware Reference Guide - Page 30
7. Locate the WLAN module on the system board. 8. Disconnect both antenna cables (1) from the WLAN module. NOTE: You may need to use a small tool, such as a pair of tweezers or needle-nose pliers, to disconnect and connect the antenna cables. 9. Remove the screw (2) securing the WLAN module to - HP ProDesk 400 G5 | Hardware Reference Guide - Page 31
screws to secure the fan assembly to the chassis (2). c. Connect the fan assembly plug to the system board (3). 15. Install the access panel. For instructions, see Installing the access panel on page 12. 16. If the computer was on a stand, replace the stand. 17. Reconnect external devices, plug in - HP ProDesk 400 G5 | Hardware Reference Guide - Page 32
AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the access panel. For instructions, see Removing the access panel on page 10. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to - HP ProDesk 400 G5 | Hardware Reference Guide - Page 33
7. Locate the WLAN module on the system board. 8. Disconnect the internal antennas from the WLAN module. For instructions, see Replacing the WLAN module on page 23. 9. Locate both external antenna positions on the rear of the chassis. 10. To view the knock-out - HP ProDesk 400 G5 | Hardware Reference Guide - Page 34
screws to secure the fan assembly to the chassis (2). c. Connect the fan assembly plug to the system board (3). 15. Install the access panel. For instructions, see Installing the access panel on page 12. 16. If the computer was on a stand, replace the stand. 17. Reconnect external devices, plug in - HP ProDesk 400 G5 | Hardware Reference Guide - Page 35
or dispose of in fire or water. Replace the battery only with the HP spare designated for this product. CAUTION: Before replacing the battery, it is the internal components of the computer. 5. Remove the access panel. For instructions, see Removing the access panel on page 10. WARNING! To reduce - HP ProDesk 400 G5 | Hardware Reference Guide - Page 36
c. Lift the fan assembly out of the chassis (3). 7. Locate the battery and battery holder on the system board. NOTE: You may need to use a small tool, such as tweezers or needle-nose pliers, to remove and replace the battery. 30 Chapter 3 Hardware upgrades - HP ProDesk 400 G5 | Hardware Reference Guide - Page 37
8. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery (1). When the battery pops up, lift it out (2). 9. To insert the new battery, slide one edge of the replacement battery into the holder with the positive side up (1). Push the other edge - HP ProDesk 400 G5 | Hardware Reference Guide - Page 38
c. Connect the fan assembly plug to the system board (3). 11. Replace the access panel. For instructions, see Installing the access panel on page 12. 12. If the computer was on a stand, replace the stand. 13. Reconnect external devices, plug in the - HP ProDesk 400 G5 | Hardware Reference Guide - Page 39
factory. If they do not work, remove and replace the batteries. If the mouse and keyboard are still not synchronized, then follow this procedure to manually resynchronize the pair. 1. Connect the mouse and keyboard USB device to a USB 2.0 port. Be sure that the mouse and keyboard USB device is at - HP ProDesk 400 G5 | Hardware Reference Guide - Page 40
2. Press the connect button on the mouse and keyboard USB device for 5 seconds. 3. With the keyboard 30 cm from the mouse and keyboard USB device, press the connect button on the bottom of the keyboard. 34 Chapter 3 Hardware upgrades - HP ProDesk 400 G5 | Hardware Reference Guide - Page 41
4. With the mouse 30 cm from the mouse and keyboard USB device, press the connect button on the bottom of the mouse. NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and keyboard are still not synchronized, then synchronize the keyboard and mouse - HP ProDesk 400 G5 | Hardware Reference Guide - Page 42
work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. 36 Appendix A Electrostatic discharge - HP ProDesk 400 G5 | Hardware Reference Guide - Page 43
the computer by blocking any vents or air intakes. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Never operate the computer with the access panel or any of the expansion card slot covers removed. ● Do not - HP ProDesk 400 G5 | Hardware Reference Guide - Page 44
Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back up the SSD files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. 2. Remove and store all removable media. 3. Turn off - HP ProDesk 400 G5 | Hardware Reference Guide - Page 45
. Our commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports our company's seven key objectives to guide our actions as a company. All HP managers and employees are expected to support these objectives and their - HP ProDesk 400 G5 | Hardware Reference Guide - Page 46
into their products and infrastructure. HP is a founding member, and we joined to participate with other organizations to advance the field of accessibility. This commitment supports our company's accessibility goal of designing, producing, and marketing products and services that can be effectively - HP ProDesk 400 G5 | Hardware Reference Guide - Page 47
HP Chromebook PCs-Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome OS) ● HP Shopping-peripherals for HP products If you need additional support with the accessibility features on your HP product, see Contacting support to ICT products and services, together with a - HP ProDesk 400 G5 | Hardware Reference Guide - Page 48
identify which standards apply to the procurement of ICT, perform market research to determine the availability of accessible products and services, and document the results of their market research. The following resources provide assistance in meeting Section 508 requirements: ● www.section508 - HP ProDesk 400 G5 | Hardware Reference Guide - Page 49
● FCC Guide on the CVAA Other U.S. legislation and initiatives ● Americans with Disabilities Act to CEN, CENELEC and ETSI, in Support of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain." ETSI TC Human Factors Specialist Task Force 333 has developed ETSI - HP ProDesk 400 G5 | Hardware Reference Guide - Page 50
Worldwide JTC1 Special Working Group on Accessibility (SWG-A) G3ict: The Global Initiative for Inclusive ICT Italian accessibility legislation W3C Web Accessibility Initiative (WAI) 44 Appendix C Accessibility - HP ProDesk 400 G5 | Hardware Reference Guide - Page 51
exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on Enable ● U.S. Department of Justice - A Guide to disability rights Laws HP links Our contact webform Useful accessibility resources and - HP ProDesk 400 G5 | Hardware Reference Guide - Page 52
guide HP public sector sales Contacting support NOTE: Support is in English only. ● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP limitations who have questions about technical support or accessibility of HP products, choose one of the - HP ProDesk 400 G5 | Hardware Reference Guide - Page 53
guidelines 37 connectors external antenna 4 power 4 customer support, accessibility 46 D DisplayPort 4 Dual-Mode DisplayPort 2 H hard drive installation 18, 19 removal 18, 19 headphone jack 2, 3 HP Assistive Policy 39 I installation guidelines 9 installing access panel 12 battery 29 external 26 - HP ProDesk 400 G5 | Hardware Reference Guide - Page 54
connector 4 power cord connection 8 product ID location 5 USB SuperSpeed port with HP Sleep and Charge* 2 USB Type-A SuperSpeed port 3 USB Type-A SuperSpeed port with HP Sleep and Charge* 3 USB Type-C SuperSpeed port with HP Sleep and Charge 2 R rear panel components 4 removal battery 29 removing
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Hardware Reference Guide
HP Desktop Mini Business PC