HP ProDesk 405 G6 User Guide

HP ProDesk 405 G6 Manual

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  • HP ProDesk 405 G6 | User Guide - Page 1
    User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more.
  • HP ProDesk 405 G6 | User Guide - Page 2
    of Windows functionality. See http://www.microsoft.com. To access the latest user guides, go to http:// www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled
  • HP ProDesk 405 G6 | User Guide - Page 3
    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
  • HP ProDesk 405 G6 | User Guide - Page 4
    About this guide This guide provides basic information for using and upgrading this product. WARNING! Indicates a hazardous situation that, if not avoided, could result to emphasize or supplement important points of the main text. TIP: Provides helpful hints for completing a task. iv About this guide
  • HP ProDesk 405 G6 | User Guide - Page 5
    16 Accessing HP PC Hardware Diagnostics Windows 16 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support 16 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 17 Downloading HP PC Hardware Diagnostics Windows 17 Downloading the latest HP PC Hardware Diagnostics
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    HP PC Hardware Diagnostics UEFI 20 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version 20 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number 20 Customizing Remote HP PC disability resources...29 HP links ...29 Contacting support ...29 Index ...30 vi
  • HP ProDesk 405 G6 | User Guide - Page 7
    of the chassis. Additional information is located in the computer Maintenance and Service Guide on the web at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. Serial number, Agency/Environmental, and operating system labels The serial number, Agency
  • HP ProDesk 405 G6 | User Guide - Page 8
    the computer Maintenance and Service Guide at http:// www.hp.com/support. Follow the instructions to find your product, and then select Manuals. Audible beep and light code definitions See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your
  • HP ProDesk 405 G6 | User Guide - Page 9
    diagnostics tools (continued) Topic Location POST error codes See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. Product updates To locate resources that provide product updates, use this table
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    assistance and to learn more about the hardware and software installed on your computer model, run the HP Support Assistant utility. Front panel components To identify the front panel components, use this illustration and table. NOTE: Drive configuration varies by model. Some models have a
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    supports headphones, line output devices, microphones, line input devices, or CTIA-style headsets. NOTE: The light on the power button is normally white when the power is on. If the light blinks red, the computer displays a diagnostic code to indicate a problem. See the Maintenance and Service Guide
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    unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available when contacting customer service for assistance. Installing a security lock You can use different types of locks to secure the computer. Cable lock You can secure the computer
  • HP ProDesk 405 G6 | User Guide - Page 13
    Security Lock V2 You can secure all of the devices at your workstation using the HP PC Security Lock V2. 1. Attach the security cable fastener to a desktop using the appropriate screws for your environment (1), and then snap the cover onto the base of the cable fastener (2). Screws are not provided
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    2. Loop the security cable around a stationary object. 3. Slide the security cable through the security cable fastener. 8 Chapter 2 Computer features
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    the security slot on the rear of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the cable guide through the center of the monitor lock (3). 5. Slide the security cable through the security
  • HP ProDesk 405 G6 | User Guide - Page 16
    6. Attach the accessory cable fastener to a desktop using the appropriate screw for your environment (1), and then place the accessory cables into the base of the fastener (2). The screw is not provided. 7. Slide
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    the lock. Use the key provided to disengage the lock. When you have completed all steps, all of the devices at your workstation are secured. HP Business PC Security Lock V2 11
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    12 Chapter 2 Computer features
  • HP ProDesk 405 G6 | User Guide - Page 19
    Using Windows tools on page 13). ● Creating recovery media (select products only)-You can use the HP Cloud Recovery Download Tool (select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 13). ● Restoring
  • HP ProDesk 405 G6 | User Guide - Page 20
    that you have. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http:// www.hp.com/support, select your country or region, and then follow the on-screen instructions. Restoring and recovery You have several options for recovering your system. Choose
  • HP ProDesk 405 G6 | User Guide - Page 21
    ● Platform-specific device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using HP Sure Recover (select products only) 15
  • HP ProDesk 405 G6 | User Guide - Page 22
    support are displayed. Follow those instructions. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Help and Support or HP Support Assistant. Accessing HP PC Hardware Diagnostics Windows from HP Help and Support After HP PC
  • HP ProDesk 405 G6 | User Guide - Page 23
    to access it from HP Support Assistant. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes. 3. Select
  • HP ProDesk 405 G6 | User Guide - Page 24
    scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the Failure ID code. NOTE: To start diagnostics on
  • HP ProDesk 405 G6 | User Guide - Page 25
    is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version
  • HP ProDesk 405 G6 | User Guide - Page 26
    operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform
  • HP ProDesk 405 G6 | User Guide - Page 27
    useful life of your computer. Operating guidelines and routine care HP has developed guidelines to help you properly set up and care the keyboard, with the keyboard feet down, directly against the front of the desktop unit because this also restricts airflow. ● Never operate the computer with the
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP ProDesk 405 G6 | User Guide - Page 29
    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP ProDesk 405 G6 | User Guide - Page 30
    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP ProDesk 405 G6 | User Guide - Page 31
    The HP commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports the establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation
  • HP ProDesk 405 G6 | User Guide - Page 32
    This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that HP Elite x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP
  • HP ProDesk 405 G6 | User Guide - Page 33
    If you need additional support with the accessibility features on your HP product, see Contacting support on page 29. Additional links to external and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support.
  • HP ProDesk 405 G6 | User Guide - Page 34
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP ProDesk 405 G6 | User Guide - Page 35
    to disabilities and age-related limitations. Our contact webform HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf or
  • HP ProDesk 405 G6 | User Guide - Page 36
    dirt and debris...........22 computer operating guidelines......21 customer support, accessibility..... 29 D diagnostics 2 documentation 2 E electrostatic discharge 24 F front panel components 4 H HP Assistive Policy 25 HP PC Hardware Diagnostics UEFI downloading 19 starting 18 using 18
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.