HP ProDesk 480 G7 PCI Micro User Guide

HP ProDesk 480 G7 PCI Micro Manual

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  • HP ProDesk 480 G7 PCI Micro | User Guide - Page 1
    User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more.
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    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By
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    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
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    iv Safety warning notice
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    About This Guide This guide provides basic information for using and upgrading this product. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION:
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    vi About This Guide
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    HP PC Hardware Diagnostics Windows 17 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support 17 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 18 Downloading HP PC Hardware Diagnostics Windows 18 Downloading the latest HP PC Hardware Diagnostics Windows
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    Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ...18 Installing HP PC Hardware Diagnostics Windows 19 Using HP PC Hardware Diagnostics UEFI ...19 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 19 Starting HP PC Hardware Diagnostics
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    Educational institutions ...29 Other disability resources ...30 HP links ...30 Contacting support ...30 Index ...31 ix
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    x
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    inside of the chassis. Additional information is located in the computer Maintenance and Service Guide on the web at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. The serial number, Agency/Environmental, and operating system labels might be on the
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    table. Table 1-4 Where to find diagnostics tools Topic Location Diagnostics tools For additional information, see the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. 2 Chapter 1 Locating HP resources
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    error codes See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select
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    with an overview of your computer's features. Standard configuration features To identify a typical computer configuration, read this section. Features vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP
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    supports headphones, line output devices, microphones, line input devices, or CTIA style headsets. NOTE: The light on the power button is normally white when the power is on. If the light blinks red, the computer displays a diagnostic code to indicate a problem. See the Maintenance and Service Guide
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    computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available when contacting customer service for assistance. 6 Chapter 2 Computer features
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    Installing a security lock You can use different types of locks to secure the computer. Cable lock You can secure the computer with a cable lock. Padlock You can secure the computer with a padlock. Installing a security lock 7
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    HP Business PC Security Lock V2 You can secure all of the devices at your workstation using the HP PC Security Lock V2. 1. Attach the security cable fastener to a desktop using the appropriate screws for your environment (1), and then snap the cover onto the base of the cable fastener (2). Screws
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    2. Loop the security cable around a stationary object. 3. Slide the security cable through the security cable fastener. Installing a security lock 9
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    the security slot on the rear of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the cable guide through the center of the monitor lock (3). 5. Slide the security cable through the security
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    6. Attach the accessory cable fastener to a desktop using the appropriate screw for your environment (1), and then place the accessory cables into the base of the fastener (2). The screw is not provided. 7. Slide the security cable through the holes in the accessory cable fastener. Installing a
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    8. Screw the lock to the chassis using the screw provided. 9. Insert the plug end of the security cable into the lock (1), and push the button in (2) to engage the lock. Use the key provided to disengage the lock. When you have completed all steps, all of the devices at your workstation are secured.
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    Installing a security lock 13
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    use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲ Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches the type of computer that you have. 14 Chapter 3 Backing up, restoring, and
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    only) on page 14. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the
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    device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 16 Chapter 3 Backing up, restoring, and recovering
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    these options: ● If failure ID link is displayed, select the link and follow the on-screen instructions. ● If instructions for calling support are displayed. Follow those instructions. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access
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    Support Assistant: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting Windows The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. You must use
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    scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the Failure ID code. NOTE: To start diagnostics on
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    . ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware
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    software by using the product name or number. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, enter the product system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product.
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    5 Computer operating guidelines, routine care, and shipping preparation Follow these guidelines to ensure the best performance and useful life of your computer. Operating guidelines and routine care HP has developed guidelines to help you properly set up and care for the computer and monitor. ● Keep
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    1. Wear disposable gloves made of latex (or nitrile gloves, if you are latex-sensitive) when cleaning the surfaces. 2. Turn off your device and unplug the power cord and other connected external devices. Remove any installed batteries from items such as wireless keyboards. CAUTION: To prevent
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    4. Wipe the exterior of the product gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
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    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in ● Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
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    , HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally
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    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
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    Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. These links provide information about key legislation, regulations, and standards. ● United States ● Canada ● Europe ● Australia ● Worldwide Useful accessibility resources and
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    guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the
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    your computer 22 cleaning your computer 22 disinfecting 23 removing dirt and debris 22 computer operating guidelines 22 customer support, accessibility 30 D diagnostics 2 documentation 2 E electrostatic discharge 25 F front panel components 4 H HP Assistive Policy 26 HP PC Hardware Diagnostics UEFI
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.