HP ProLiant 5000 SMART-2DH Array Controller Reference Guide

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  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 1
    SMART-2DH Array Controller Reference Guide Second Edition (March 1998) Part Number 295469-002 Compaq Computer Corporation
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    software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, Qvision, SmartStart
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    Moving Drives ...2-4 Moving Arrays ...2-6 Restoring an Array to Its Original Controller 2-9 SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL
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    Starting the Array Configuration Utility 5-2 Accessing Online ...5-2 System Partition ...5-3 SmartStart and Support Software CD 5-23 Create Logical Drive Screen 5-24 Error and Warning Messages 5-25 Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
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    v Chapter 6 Installing the Operating System Drivers Novell NetWare/intraNetWare 6-2 Materials Needed ...6-2 Creating Novell SSD Diskettes 6-2 Additional Information 6-3 Installing the Driver ...6-4 Updating the Compaq Insight Manager Agents 6-5 Using Array Configuration Utility for NetWare/
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    vi Installing the Operating System Drivers continued IBM OS/2 ...6-34 Materials Needed ...6-34 Creating an SSD Diskette 6-34 Additional Information 6-35 Installing the Driver 6-36 Controller Ordering...6-36 Partitioning ...6-37 Booting OS/2 from a SMART-2DH Array Controller Drive 6-38 Command
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    D-21 Controller Duplexing D-23 Software-Based Drive Mirroring D-23 SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    G-5 Compromised Fault Tolerance G-6 Appendix H POST Error Messages Appendix I Questions and Answers Index Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    ix About This Guide This guide is designed to be used as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that
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    on Equipment These icons may be located on equipment in areas where hazardous conditions may exist. Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of
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    disconnect power from the system. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Web Site The Compaq Web Site has information on this product as well as the latest drivers and
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    - battery-backed 16-MB Read/Write Cache with ECC (Error Checking and Correcting) memory s Performance monitoring through Compaq Insight Manager s Automatic performance tuning s Pre-failure notification s Read-ahead caching s Tagged command queuing s Multiple logical drives per drive array s Support
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    up to 132 Megabytes/sec) path between the system board and the SMART-2DH Array Controller. The SMART-2DH Array Controller is a PCI Bus Master device and conforms to Rev. 2.0 or greater of the PCI Local Bus Specification. DAZ1-1.EPS 1 3 2 Figure 1-1. SMART-2DH Array Controller Major components of the
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    The fault tolerance methods supported by the SMART-2DH Array Controller and the Compaq Array Configuration Utility include: s Distributed data guarding (RAID 5) s Data guarding (RAID 4) s Drive mirroring (RAID 1) s No fault tolerance (RAID 0) SMART-2DH Array Controller Reference Guide Writer: Pamela
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    requiring a data backup and restore cycle. If you are using Microsoft Windows NT or Novell NetWare operating systems with hot-pluggable drives, storage expansion can also be performed online, without shutting down the server operating system. For more information on storage expansion, see Appendix
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    into system memory bus speeds. The Array Accelerator feature may be disabled by software if desired. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ
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    the hard drives. The batteries preserve data in the Array Accelerator for up to four days. IMPORTANT: The rechargeable batteries on a new SMART-2DH Array Controller may be discharged when the board is first installed. During server power up with discharged Array Accelerator batteries, Power-On Self
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    separate fault tolerance configuration on a logical drive basis SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    -2DH Controller Installation When you install more than one SMART-2DH Array Controller in the same server, the following considerations apply: s Each SMART-2DH Controller has two independent SCSI channels, each of which supports up to seven drives. s Each SCSI channel has its own set of unique SCSI
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    together into the same drive array. s Except on hot-plug drives in ProLiant servers and storage systems, you must manually set the SCSI ID on each drive to a unique value in the range of 0 to 6 for each SCSI bus. Consult the documentation that came with the drive for instructions on setting the SCSI
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    See "Capacity Expansion" in Chapter 5 for instructions on using the Compaq Array Configuration Utility to reconfigure your drive array to make use of the added capacity. If your operating system supports it, run the Array Configuration Utility online to guide you through the process. The controller
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    firmware is the latest revision (currently 2.02). s System power is OFF (includes all system components). s The move will not result in more than 7 physical drives and/or 32 logical drives (volumes) connected to a single controller. s No failed drives identified. The array should be in its original
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    the system comes up with a 1785 (Not Configured) POST message, turn the system off immediately to avoid data loss and return the drives to their original locations. 4. Run Array Configuration Utility to view the new drive configuration (optional). SMART-2DH Array Controller Reference Guide Writer
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    . NOTE: A spare can be added as part of an array during this process. However, it will not be restored as a spare until you run Array Configuration Utility on the newly configured array. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02
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    , then: 1. Power system OFF. 2. Move array (include all drives in the array). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM COMPAQ CONFIDENTIAL - NEED
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    were added to the configuration. If the system comes up with a 1785 (Not Configured) POST message, turn the system off immediately to avoid data loss and return the drives to their original locations. NOTE: If you move arrays from a dual-channel controller to a singlechannel controller, you may
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    includes Array A with drive IDs 0 through 3 and Array B with drive IDs 4, 5, and 6. Moving Array B back to Controller 2 A ID0 a ID0 "Failed" SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name:
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    fail the missing drives. 5. Run Array Configuration Utility and remove the appropriate "failed" arrays. 6. Reboot the system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM COMPAQ CONFIDENTIAL - NEED
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    -2DH Array Controller in your server, you must run System ROMPaq to update the system firmware. Use the instructions below to create diskettes with the latest version of System ROMPaq from the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Controller. ROMPaq Diskettes The
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    or workstation with a bootable CD-ROM drive. This may be the system in which you are installing the SMART-2DH Controller. Creating Diskettes To create ROMPaq diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create
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    the primary controller containing the boot disk. To avoid this problem when replacing an existing array controller with a SMART-2DH Controller you should run System ROMPaq before you make the hardware installation. This will ensure that the server will recognize the SMART-2DH Controller and not hang
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    , press Esc to exit the System ROMPaq Utility. 9. Remove the System ROMPaq diskette and reboot the server by cycling the power (cold boot). If you have not yet installed your new SMART-2DH Controller, you may do so at this time. Running Option ROMPaq Option ROMPaq is used to update the firmware on
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    To run Option ROMPaq: 1. Place the Option ROMPaq diskette 1 in the server floppy drive. 2. Boot the server by turning on the power. 3. Press Enter at the Welcome screen. 4. At the Select A Device screen, select: ALL COMPAQ SMART-2DH Controller(s) from the list of programmable devices. Press Enter
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    Utility. 10. Remove the Option ROMPaq diskette and reboot the server by cycling the power (cold boot). To upgrade additional options in the server, repeat steps 2 - 9 by booting from each Option ROMPaq diskette in succession. The SMART-2DH Controller ROM has been updated; you can take advantage of
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    utility in the system partition of the boot disk; however, you will need Compaq SmartStart and Support Software CD version 3.40 or later. Compaq recommends that you use the version of the utility supplied on the CD because it is the latest one that supports the SMART-2DH Controller. SMART-2DH Array
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    . If your server has a bootable CD-ROM drive, proceed to "Running the System Configuration Utility." System Configuration Diskettes The latest version of the Compaq System Configuration Utility can be created from the Compaq SmartStart and Support Software CD that was supplied in the SMART-2DH
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    Place the Compaq SmartStart and Support Software CD in the server CD-ROM drive. or Place the System Configuration Utility diskette 1 in the server floppy drive. 2. Reboot the server. 3. During the boot process, several messages are displayed. Among these will be a notice that one or more SMART-2DH
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    SMART-2DH Controller to be recognized. All hard disk controllers, including the integrated controller on the system board, must be assigned a unique order number. First The primary disk controller that contains the boot disk. The first disk drive on this controller is the one that the server will
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    for all drives on the system. To avoid changing the drive letter assignments, place the new controller at the end of the controller order and do not create a primary partition on any of the added disks. Online Recovery Server Status This function indicates whether the SMART-2DH Controller
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    board. a. Modifying the PCI Memory Overlay Setting: t No Overlay: Select this to not use the overlaying feature. t Overlay 32 operating systems. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: E-CH04.DOC Last Saved On: 2/27/98 11:28 AM COMPAQ
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    and verify that the server will boot normally without POST errors. System hardware configuration is complete. Proceed to Chapter 5, "Running the Array Configuration Utility," to configure drive arrays. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller
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    which is located on the SmartStart and Support Software CD, is a graphics-based application that helps you configure the Compaq SMART-2DH Array Controller. You can use the Array Configuration Utility to configure the SMART-2DH Array Controller initially, to add additional disk drives to an existing
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    configuration you want to use. Starting the Array Configuration Utility You can access and start version 1.10 of the Array Configuration Utility in the following ways: online, system partition, SmartStart and Support Software CD, and, diskettes. Accessing Online If the server you are configuring is
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    from diskettes made using the Diskette Builder feature on the SmartStart and Support Software CD. 1. Boot the server from the Compaq SmartStart and Support Software CD. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    the Array Configuration Utility 2. From the Compaq System Utilities screen, select Create Support Software. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    Diskettes To use the Array Configuration Utility diskettes: 1. Insert the Array Configuration Utility diskette number 1 into the disk drive. 2. Restart the server. Configuration Wizards When you start the Array Configuration Utility, the software checks the configuration of each SMART-2DH Array
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    There will be two arrays. Array A consists of three 1.05-GB drives with the fourth 1.05-GB drive used as a spare. Array B is the two 4.3GB drives. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ
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    method for all logical drives on Array B is RAID 1, Drive Mirroring. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    the Controller Settings button shown in Figure 5-2. Figure 5-2. Controller buttons The controller settings screen is displayed, as shown in Figure 5-3. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM
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    the correct operating system on the controller settings screen. Figure 5-3. Controller Settings screen SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ
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    select the following drives: Port 1:SCSI ID 0 Port 1:SCSI ID 1 Port 1:SCSI ID 2 Click the Assign Drive(s) to Array button. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO
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    have the same or larger capacity than the drives in the array. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    , assuming you installed the correct drives in both ports before you ran the Array Configuration Utility. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    Logical Drive Screen" later in this chapter for a detailed description of this screen. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL
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    View. 8. Repeat steps 12 through 16 to create a single logical drive on Array B, this time selecting RAID 1 fault tolerance. 9. The Configuration View screen with two arrays Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved
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    steps of adding the drive. NOTE: You cannot use the Capacity Expansion feature if the disk controller is configured for use with the Recovery Server option. In order to expand an array when the controller is configured for the Recovery Server option: 1. Use the System Configuration Utility to turn
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    drive was added later. Now you want to expand Array A to include the fourth drive. This scenario is shown in the following figure with a single 1.05-GB drive 05-GB drive. 4. Click Assign Drive(s) to Array button. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    process. NOTE: Logical drive 2 will not be accessible until the capacity expansion process has completed on logical drive 1. CAUTION: In case of power loss, capacity expansion process information is temporarily stored in the array accelerator memory. Do not interchange SMART-2DH Controllers or Array
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    the Array Configuration Utility data in the expanding logical drive. Array Configuration Utility Screens Main Configuration Screen The the following pull-down menus: Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27
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    installed in the present system. You can select which controller you would like to view or configure. The highlighted controller is shown in detail in the View Configuration list box. Figure 5-12. Controller Selection box SMART-2DH Array Controller Reference Guide Writer: Pamela King Project
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    that controller are listed. Use the Drive View buttons, located below the Logical Configuration View list box, to select either the Physical or Logical view. Figure 5-13. View Configuration List box Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File
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    list box, selecting an item-a controller, array, logical drive, or physical drive-will cause the drive tray LEDs to blink. Use this feature to identify a specific physical drive, i.e., the spare, or to identify the external drives attached to a controller. This feature works with firmware versions
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    buttons Logical Drive Buttons This box is located on the right side under the Array box. It becomes active after you select a logical drive in the Configuration View list box. Figure 5-17. Logical Drive buttons Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    the Operating System, set the Rebuild Priority, Expand Priority, and Accelerator Ratio. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL
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    5-24 Running the Array Configuration Utility Figure 5-18. Controller Settings screen Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    an array, select the drives to be part of the array, then click the Assign Drive to Array button. To assign a spare, select the drive to be the spare and then click the Assign Spare to Array button. Always group physical drives of the same size. If you mix drive sizes, the SMART-2DH Array Controller
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    the logical drive size. Figure 5-20. Create Logical Drive screen The Logical Drive Size area shows a scale marked with the amount of drive capacity available for a logical drive. The utility does not allow you to create a logical drive larger than the maximum supported by the operating system. The
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    include instructions to correct configurations. If a warning message indicates "Internal Error Has Occurred" and cites an error code number, the problem requires assistance from Compaq technical support. See "About This Guide" at the beginning of this book for technical support phone numbers. SMART
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    to use SmartStart, supplied with the server, to install both the operating system software and the device drivers for the SMART-2DH Array Controller. NOTE: If you install the operating system software from the SmartStart and Support Software CD, all of the software, including device drivers, will be
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    6-2 Installing the Operating System Drivers s Used the Array Configuration Utility to configure your drive array(s) Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    Diskettes (SSD) and can skip to the section "Handling Disk Drive Failures." Materials Needed You will need the following items to manually install the SMART-2DH Controller driver on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Array Controller Option Kit) s Up
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    Installing the Operating System Drivers 3. From the Diskette Builder screen, select Create Support Software Diskettes from CD only. 4. Scroll down the list and select Support Software for Novell Products. 5. You may create all of the disks in the Novell SSD set or create only disk 4, which contains
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    to the primary DOS partition on the boot drive in the server. This is where the NetWare/intraNetWare server files are located, usually drive c: copy A:\drv_arry\cpqda386.dsk C:\nwserver 3. Edit the STARTUP.NCF file so that the driver loads automatically at system startup. With any DOS editor, add
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    Agents If you are using Compaq Insight Manager, you will need to update the Insight Agents to support the new SMART-2DH Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an existing installation
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    . Using a large block size decreases the amount of RAM required to mount the volume, while Block Sub-Allocation allows intraNetWare to allocate disk space more efficiently. s Use of linear memory provides the best performance in the intraNetWare environment. When you use the Compaq System
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    6-8 Installing the Operating System Drivers Using the Compaq Drive Array Optimization Utility (CPQDAOPT) Compaq recommends that you use the Compaq Drive Array Optimization Utility (CPQDAOPT.NLM) to optimize your drive arrays before creating partitions. CPQDAOPT is a utility designed to assist you in
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    registered disk devices it has located. Select the device where you will create a partition by using the cursor keys and press Enter. 7. CPQDAOPT determines if it is possible to optimize the alignment of data on the selected device. If so, it provides you with a formula for determining the size of
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    Installing the Operating System Drivers Using CPQDAOPT on Existing NetWare/intraNetWare Servers If CPQDAOPT is already installed in the server's SYSTEM directory, use the following steps to run the NLM. 1. Load the Compaq Drive Array Optimization NLM by executing the following server console command
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    mirrored pair will fail and your data will be lost. To avoid this problem, you must mirror logical drives on separate arrays. Use the Compaq Array Configuration Utility for NetWare/intraNetWare (CPQONLIN.NLM) on Novell SSD Disk 3 to view the logical configuration for the SMART-2DH Array Controller
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    6-12 Installing the Operating System Drivers Handling Disk Drive Failures Although drive failures are not common, they may occur; it is important to protect your critical data. The best way to recover from a failed drive is to configure your drive system with some form of fault-tolerance. To ensure
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    DOS partition used to boot your server, you will not be able to restart the server once it has been powered off. Schedule maintenance time as soon as possible and complete the following: 1. Power down your server. 2. Replace the failed drive. 3. Reboot the system with the Compaq System Configuration
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    after a disk drive failure. 1. Determine which physical drive failed. On hot-pluggable drives in a ProLiant server or storage system this is done by observing the amber Drive Failure LED on each drive tray. 2. If the unit containing the failed drive does not support hot-pluggable drives, perform
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    number of the operational logical drive in this mirrored group. This information will be used later to remirror the repaired logical drive. For example: NetWare 386 Partition 3 on Device #2 (47110) SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller
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    power off the unit. 6. Insert the replacement physical drive in the same drive bay where the failed drive was located. The physical drive must be the same capacity as the failed drive. Be sure that all cable connections are securely in place. For replacements in a ProLiant server or storage system
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    , invalid data and recreate a new partition on the logical drive. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    6-18 Installing the Operating System Drivers 10. Return to the INSTALL.NLM Disk Options menu. If you are not running intraNetWare SFT III or NetWare 4.x, you may be able to skip to step 11. Use the Mirroring selection to locate the Out of Sync partition. The device number for the Out of Sync
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    (NetWare 3.12) or the NWADMIN utility (intraNetWare). This information will be used later to recreate a valid partition. For hot-pluggable drives in a ProLiant server or storage system, record the location drive bay of the failed physical drive. The failed physical device can be identified by the
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    6-20 Installing the Operating System Drivers For hot-pluggable drives, after you secure the drive in the bay, the LEDs on the drive will all light once in an alternating pattern to indicate that the connection was successful. The Online LED will turn green, indicating that the controller has
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    the partition on the same logical drive. 7. Recreate and mount the volume. 8. Locate the recent backup media and restore the data to this server volume. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name
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    the latest operating system software, drivers, and support documentation for all Compaq equipment supported by Windows NT. To create the diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments
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    the driver installation procedure. We encourage you to review this information and, where different from the instructions shown here, use the instructions provided in NTREADME.HLP on the Compaq SmartStart and Support Software CD (via the Windows NT SSD diskettes) that was supplied with your SMART
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    Operating System Drivers t Windows NT Device Driver Specifics t Compaq SCSI Controller Support t Compaq Drive Array Support t Installing the Compaq Drive Array Driver during Windows NT Installation t Installing the Compaq Drive Array Driver after Windows NT Installation t Updating the Compaq Drive
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    Program Manager, select File Run. 4. Enter the following: A:\setup SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    the Operating System Drivers 5. A list of drivers that can be installed on your server will appear. The highlighted drivers represent detected systems that will be installed by default. If you have previously installed the SMART-2DH Controller board in this server the Compaq SCSI Controllers Support
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    and press Enter. 8. After the driver has been loaded into memory, the Setup program will return to the screen displayed in step 4. Compaq Drive Array should now appear in the list of recognized mass storage devices. If it is necessary to install additional device support, repeat steps 4-8. Otherwise
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    Compaq SMART-2DH Controller Driver after Windows NT Installation Execute the Setup program in the root directory of the Windows NT Support Software Diskette utility to install or update the driver. This installation program will copy the appropriate driver and configure the system to use this driver
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    diskette from the drive, shut down Windows NT, and reboot the server to load the driver. Updating the SMART-2DH Controller Driver Updating the SMART-2DH Controller driver is a two-step process: removing the driver, then re-adding the driver. With the new Compaq Support Software Diskette for Windows
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 98
    other software components. 8. Remove the Windows NT SSD diskette, shut down Windows NT, and reboot the system to load the driver. Removing the SMART-2DH Controller Driver IMPORTANT: DO NOT remove this driver if the system is booting from a device attached to a SMART-2DH Array Controller, you will
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    If you are using Compaq Insight Manager, you will need to update the Insight Agents for this monitoring utility for support of the new SMART-2DH Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an
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    Reseller or Authorized Compaq Service Provider. Getting the Driver and Installation Information The latest drivers and support files for SCO OpenServer 5 and information about installing the driver are on the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Array Controller
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    EFS for SCO OpenServer 5 diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software. 3. From the Diskette Builder screen, select Create Support Software Diskettes from CD only. 4. Scroll down the list
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    you are using Compaq Insight Manager, you will need to update the Insight Agents for this monitoring utility for support of the new SMART-2DH Array Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an
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    6-35 Installation of the Compaq SMART-2DH Array Controller is now complete. Reboot the server to begin using the array controller. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved
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    installing the driver are located on the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Controller Option Kit. To access these files you will need to create a set of Compaq EFS for SCO UnixWare 2.1 diskettes from the Compaq SmartStart and Support Software CD. Materials Needed
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    If you are using Compaq Insight Manager you will need to update the Insight Agents for this monitoring utility for support of the new SMART-2DH Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 106
    6-38 Installing the Operating System Drivers If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to
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    the SMART-2DH Controller is located on the Compaq SmartStart and Support Software CD that was supplied in the SMART-2DH Array Controller Option Kit. To gain access to the driver you will first need to create the OS/2 SSD diskette. This diskette contains the latest operating system software, drivers
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    40 Installing the Operating System Drivers Additional Information Readme files containing the latest information about OS/2, including the driver installation procedure, are included on the OS/2 SSD diskette. Locate and read this procedure. If the procedure differs from that shown here, use the one
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    file will be updated to load this driver first on boot. This means that the first drive on this controller is the boot drive. 3. If you do not want to boot from a drive on this controller; for instance, if you wanted to boot from a drive attached to the integrated SCSI controller, you must manually
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    , since it cannot be primary, the system must boot from the Compaq SMART-2DH Array Controller (controller order = First). Partitioning The following are limitations for OS/2 on any computer system: s Any FAT partition cannot be larger than 2 GB (2048 MB) in size. s It is recommended that you do
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    Drive This section describes additional information on booting a system from a Compaq SMART-2DH Array Controller. The CPQARRAY.ADD driver must always be present when booting from a SMART-2DH Controller (the Compaq IAES is not a bootable device). If a SMART-2DH Controller is the primary disk
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    heavy disk utilization. Be aware that when you increase this parameter, the CPQARRAY.ADD driver will use more memory. BASEDEV=CPQARRAY.ADD /PERF:[memory blocks] [memory blocks] A number in the range of 3 to 9 indicating the amount of memory blocks allocated per SMART-2DH Controller in the system
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    only supports the /I parameter, to ignore a controller. The following unit parameter is available: /I SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ
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    you are using Compaq Insight Manager you will also need to update the Insight Agents for this monitoring utility for support of the new SMART-2DH Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 115
    not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with Compaq Insight Manager
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    items to manually install the Banyan VINES driver for the SMART-2DH Controller on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Controller Option Kit) s Blank diskettes s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in
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    of the drivers ( a single Compaq driver supports the SMART2 series of controllers) and includes a procedure for installing the SMART2DH Controller driver. To access this file, follow the instructions on the diskette label. Installing the Driver To install the SMART-2DH Controller driver, follow the
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 118
    or to upgrade the driver in an existing Windows 95 server/SMART-2DH Controller system. The latest drivers and support files for Windows 95 as well as information about installing the driver is located on the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Controller Option Kit
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    CD-ROM drive. This may be the system in which you are installing the SMART-2DH Controller. Creating the Windows 95 Diskettes To create the diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software
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    4. Configure your drive array with Array Configuration Utility. Be sure to select Windows 95 as the primary operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED
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    drive. t Reboot the server for the new settings to take affect. NOTE: To install SMART-2DH Controller as a primary controller, you must have the additional SMRT.SYS driver in CONFIG.SYS before booting. Refer to the README.TXT file on the Windows 95 diskettes. Interrupt 13h BIOS Support Interrupt
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    for all SMART2DH Controller boards to Enabled. Configure your drive array with the Compaq Array Configuration Utility. Be sure to select Windows 95 as the primary operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last
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    -free work stations. s Place parts on a grounded surface before removing them from their container. s Avoid touching pins, leads, or circuitry. s Always be properly grounded when touching a static-sensitive component or assembly. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project
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    . s Use heel straps Compaq Service Provider install the part. NOTE: For additional information on static electricity, or assistance with the installation of this product, contact your Authorized Compaq Service Provider or refer to the Maintenance and Service Guide. Writer: Pamela King Project: SMART
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    Controller. SMART-2DH Controller Table B-1 SMART-2DH Controller Specifications Dimensions Height Length Thickness (including Array Accelerator) Total Weight (including Array Accelerator) Temperature Range Operating Shipping Relative Humidity (non condensing) Operating Non-operating Power Required
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    B-2 Specifications SCSI Port Connectors (internal and external) 68-pin Wide-Ultra SCSI/Fast-Wide SCSI-2 (Wide SCSI) Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    42 DB2* 9 Ground 43 DB3* 10 Ground 44 DB4* 11 Ground 45 DB5* 12 Ground 46 DB6* Continued SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM
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    B-4 Specifications 68-Pin Wide SCSI Connector Pin Assignments Continued Pin Signal Pin * ACK* RESET* MSG* SEL* C/D* REQ* I/O* DB8* DB9* DB10* DB11* Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM
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    Connector Panel (P/N 199595-002) ˜ SCSI Cable Adapter ™ Compaq SmartStart and Support Software CD and Storage and Options Library CD SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last
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    is supplied in Compaq external storage systems such as the ProLiant Storage System or SCSI Storage Expander. Therefore, individual SCSI drives in Compaq storage systems should not contain bus termination. SCSI IDs The SMART-2DH Controller contains two SCSI buses (ports), each of which supports up
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    C-3 Use this information to determine your cabling requirements and order the cable option kit number from your local Compaq Reseller or Authorized Compaq Service Provider. SCSI Cable Connectors To help identify the SCSI cables required for SMART-2DH Controller installation in the various
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    (Wide SCSI) 68-Pin (Wide SCSI) 68-Pin Key External Fast-SCSI-2 (Standard SCSI) 50-Pin Figure C-2. Identifying SCSI Cable Connectors Internal Fast-SCSI-2 (Standard SCSI) 50-Pin Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last
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    . In all cases drives within a volume must keep their same relative order. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last Saved On: 2/27/98 12:03 PM COMPAQ CONFIDENTIAL - NEED TO
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    hard disk drives or physical drives that are grouped together to create an array of physical drives. An array is made up of one or more subsets called logical drives (sometimes called logical volumes), which are spread across all physical drives in the array. Operating systems view logical drives as
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    5 Drive 6 Logical Drive 1 Logical Drive 2 Drive Array Daz-9-16.EPS Figure D-3. Drive array with six physical drives and two logical drives Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ
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    space efficiency, all drives in a single array should be the same capacity. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO
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    may use different fault tolerance methods (RAID levels). s The portion of a logical drive on each physical drive is the same size. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL
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    of available disk storage capacity and performance of your drive array. Table D-1 lists the supported RAID levels and illustrates how the fault tolerance method you select affects the performance and capacity. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array
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    no storage space for fault tolerance. * All drives are the same capacity If you require a fault-tolerant system for critical data, Compaq recommends using RAID 5 for maximum storage space efficiency or RAID 1 if I/O performance is more important. If you will be storing non-critical data and space
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    drive fails, the controller uses the parity data and the data on the remaining drives to reconstruct data from the failed drive. This allows the system to continue operating drives SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
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    a separate drive The SMART-2DH Array Controller supports RAID 4 for backward compatibility. Because RAID 5 provides the same benefits with higher performance, Compaq recommends using RAID 5 instead of RAID 4. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    .AI, 9-1.EPS Figure D-7. Drive Mirroring stores identical copy of the data SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 143
    to full RAID fault tolerance protection. During the time the system is operating in interim recovery mode with the failed drive, the system is vulnerable to an additional drive failure. You can install up to four online spares for each SMART-2DH Controller. To provide an online spare, you must have
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 144
    be assigned to multiple arrays connected to the same controller. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    . The width of the stripe (the amount stored on each physical drive) is selected to optimize the performance of the operating system. For example, consider an operating system that typically requests data in 32sector blocks. The SMART-2DH Controller distributes the data so that the first 32 sectors
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    . The system can access this cache memory more than 100 times faster than accessing disk storage. The SMART-2DH Controller writes the data in the Array Accelerator to the drive array at a later time, when the controller is otherwise idle. The controller also uses the Array Accelerator to increase
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 147
    data to the disk drives. The cells used in the Array Accelerator batteries are recharged via a "trickle" charge applied while system power is present. If posted writes were stored in the memory of the Array Accelerator and power loss occurs, you must reinstate power within approximately four
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 148
    operating system. The controller then rearranges the requests in an order that optimizes performance. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ
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    with drive operations. The benefits of optimized request management increase as greater demands are made on the drive subsystem. Bus Master Data Transfers The SMART-2DH Controller is a bus master device that takes control of the PCI bus during high-speed transfers. This allows the system processor
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 150
    room left over is used to create additional logical drives, also spanning all physical drives. Both logical drives are then included in the drive array with expanded storage capacity. See Figure D-11. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller
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    Utility, which is located on the Compaq SmartStart and Support Software CD, to start the expansion process as described in Chapter 5. The SMART-2DH Controller will then redistribute the data to an equal portion of all the drives, using the same fault tolerance method used originally. This is
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 152
    non-hot-pluggable drives require that the server be powered down to add or remove the drive. All ProLiant Servers and Storage Systems support hot-pluggable drives. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
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    or Rack-Mountable Compaq ProLiant Server) The following items are not SMART-2DH features, but are functions possibly supported by the operating system: s Controller duplexing s Software based drive mirroring Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
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    parameter tracking allows the SMART-2DH Controller to detect drive problems and predict drive failure before they actually occur. It also makes pre-failure warranty possible on Compaq disk drives. Drive Failure Alert Features Drive failure features produce various drive alerts or error messages
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    data recovery are functions of the SMART-2DH Controller; they operate independently of the operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    -Mountable Compaq ProLiant Server, supports hot-pluggable drives. You can install or remove these drives without turning off the system power. This feature is a function of the Compaq ProLiant Storage System and the Compaq ProLiant Server and operates independently of the operating system. CAUTION
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    NOT remove drive DO NOT remove drive DO NOT remove drive OFF ON Figure D-12. Hot-pluggable drive replacement conditions Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED
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    SMART-2DH Controller with RAID 0 to achieve maximum storage capacity. In addition, the following fault-tolerant features will not be available: Online Spare, Auto Reliability Monitoring, Interim Data Recovery, and Automatic Data Recovery. Software-Based Drive Mirroring Some operating systems support
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 159
    D-26 Understanding Drive Arrays Compaq recommends using hardware-based fault tolerance instead of software-based fault tolerance. Hardware-based fault tolerance provides a much more robust and controlled environment for fault tolerance protection. If you choose software-based drive mirroring, create
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    bus rates while transferring the data to the drives at their slower write speeds. s It contains its own batteries to keep the data alive without board power, even if the Array Accelerator is removed from the SMART-2DH Controller. s The memory is Error Checking and Correcting (ECC), providing error
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    SMART-2DH Controller To upgrade or replace the Array Accelerator, you must first remove the SMART-2DH Controller from the system. 1. Perform a normal system shutdown. 2. Unplug the server will come free of the assembly. 2. Twist the latch (2) 90 to allow the standoff to pull through the SMART-2DH
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 162
    module should be accomplished within compliance of local regulations or returned to Compaq Computer Corporation by established parts return methods. Array Accelerator Installation To install the Array Accelerator board on the SMART-2DH Controller: 1. Carefully align the connectors and plug the Array
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    may be activated to fine tune system performance for 16-MB operations utilizing multiple controllers, as shown in Figure E-3. 16 MEG 4 MEG Figure E-3. Array Accelerator switch positions Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: L-APPE
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    capabilities of the SMART-2DH Controller. The driver upgrade process is OS-dependent but is not difficult. See the readme information for your OS on the Compaq SmartStart and Support Software CD for more information depending on your OS. SMART-2DH Array Controller Reference Guide Writer: Pamela King
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 165
    Compaq SmartStart and Support Software CD included in the SMART-2DH Array Controller option kit. Due to possible data loss, do not use System ROMPaq version 2.21 distributed on Support Software CD v1.18 or 1.19 or on SmartStart 2.50 or 2.50a. Review Chapter 2 in this guide for specific instructions
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 166
    Cable for Internal Standard 50-Pin SCSI Drives in ProSignia, ProLiant 1500, ProLiant 4500, SCSI Drives in ProSignia, ProLiant 1000, or ProLiant 2000 or ProLiant 5000 50-Pin Port 1 Port 1 SMART Controller Y Cable Port 2 To Standard SCSI ProLiant Storage System 50-Pin OR 50-Pin To Fast
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 167
    drives and external ProLiant Storage Systems to the same numbered ports on the SMART-2DH Controller as they were on the SMART Controller. If you get these port connections wrong, a system power-on (POST) message will advise you to reconnect to the correct ports. The SMART-2DH Controller uses
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 168
    F-5 8. Turn on the server and run the Compaq System Configuration Utility (Version 2.35B or later). It can be run from the SmartStart and Support Software CD, from the System Partition, or from diskettes. This configuration utility will recognize the SMART-2DH Controller and allow you to change
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 169
    on the front of a ProLiant Storage System if failed drives are inside (other problems such as fan failure or over-temperature conditions will also cause this LED to be illuminated). s A Power-On Self-Test (POST) message will list failed drives whenever the system is restarted (assumes that one
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 170
    G-2 Recovering from Drive Failure Problems such as reduced system performance or disk errors reported by the operating system do not necessarily imply that a drive has or has not been failed. If drive failures or repeated errors are suspected, Compaq recommends that Drive Array Advanced Diagnostics
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 171
    the entire logical drive. Also note that it is possible for non-correctable disk errors to prevent completion of the Automatic Data Recovery process (discussed below). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    to be operational after the system is power-cycled, or after removal and reinsertion of a hot-pluggable drive. However, this practice is highly discouraged as the use of such "marginal" drives may eventually result in data loss. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
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    during the rebuild operation and upon disk drive speed, and the number of drives in the array (RAID 4 and RAID 5). In RAID 4 and RAID 5 configurations, the rebuild time varies from 10 minutes/GB for three drives to 20 minutes/GB for 14 drives (using 9-GB wide-ultra hard drives). SMART-2DH Array
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 174
    system while the host system power was on. In such cases, the physical drives do not need to be replaced. However, data loss can still occur in this situation, especially if the system was busy at the time the problem developed. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 175
    drives that have failed to prevent further drive problems in the future. After these (multiple) drives are replaced, the fault tolerance may again be compromised, power logical drives. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 176
    corrective actions for troubleshooting. Detailed information and corrective actions are listed below. NOTE: SCSI port 1 refers to internal or external drives attached to the internal port 1 connector. SCSI port 2 refers to external drives installed in a Compaq ProLiant Storage System attached to the
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 177
    memory size. Select F1 key to resume. 1727 Slot x Drive Array - New Logical Drive(s) Attachment Detected. If more than 32 logical drives, this message will : SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM COMPAQ CONFIDENTIAL
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 178
    H-3 memory range C0000 to DFFFF along with SMART-2/E 8-bit Option ROM due to EISA bus limitations. Please remove or reconfigure your ISA card. (RESUME = F1 KEY) disabled on the SMART-2/E controller via the System Configuration Utility if a SMART-2/E is not the primary (boot) controller. continued
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 179
    F2 to accept data loss and to re- enable logical drives (RESUME = F1 OR F2 KEY) replace the Array Accelerator board if capacity expansion is in progress. continued Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 180
    time as the main system. Check cables. If retry does not help, try replacing the cable, ProLiant firmware, ProLiant backplane, or the SMART-2 Controller. 1776 Slot x Drive Array - SCSI Port (y) Termination Problem Detected. (RESUME = F1 KEY) The termination power signal for the specified SCSI
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 181
    plenum cooling fan in tower servers or storage systems. If fan is not operating, check for obstructions and check all internal connectors. Replace unit side panel if removed. If the ProLiant Storage System power LED is amber instead of green, this indicates a redundant power supply failure. Check
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 182
    data. 1787 Slot x Drive Array Operating in Interim Following a system restart, this message Recovery Mode. The following SCSI drive(s) reminds you that drive x is defective and fault SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 183
    is being used. Drive x needs replacement as soon as possible. A loose or defective cable may also cause this error. continued Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM COMPAQ CONFIDENTIAL - NEED
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 184
    due to a bad power cable connection, and the drive was not replaced, this could indicate a defective SCSI cable. Contact your Authorized Compaq Service Provider. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 185
    Error Messages continued 1793 Slot x Drive Array - Array Accelerator Battery Depleted. Data in Array Accelerator has been lost. (Error message 1794 also displays.) While the system was in use, power was interrupted while data was in the Array Accelerator memory. Power was not restored within four
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 186
    loss and reenable the logical drives. Restore data from backup. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 187
    location in this guide where you can find more information. Q. How many SMART-2DH Controllers can I install in my system, and how many internal and external drives? A. The maximum number of SMART-2DH Controllers you can install in your system depends on your server and several other factors specific
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 188
    , a Compaq ProLiant Storage System, or a Rack-Mountable Compaq ProLiant Storage System, the SCSI IDs are automatically set according to the bay in which the drives are installed and do not need to be manually set." If your drives are installed in a Compaq ProSignia, ProSignia 500, ProSignia 300
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 189
    will not receive the external SCSI cable with your server. However, the required cable is supplied with Compaq ProLiant Storage systems. Q. I do not have any hard drives in my server, but I am connecting it to a Compaq ProLiant Storage System which has several hard drives. Which SCSI port do I use
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 190
    I-4 Questions and Answers A. You should use System ROMPaq to upgrade the firmware in your server to the latest revisions prior to installing a SMART-2DH Controller in an existing system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: P-APPI.
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 191
    know what to do, run the Drive Array Advanced Diagnostics utility. Q. Can I use third-party (not Compaq) drives on the SMART-2DH Controller? A. Although you can use third-party drives, experience in Compaq testing laboratories reveals that you might have problems such as time-outs, data corruption
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 192
    from System Partition 5-3 starting 5-2 Windows NT support 5-2 Array. See Drive array. Index-1 Auto reliability monitoring D-19 Automatic data recovery G-5 failure of G-5 B Banyan VINES additional information 6-43 creating the Support Software Diskette (SSD) 6-42 installing the driver manually 6-43
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 193
    G-1 replacing a drive G-3 spare drives G-3 Drive failure features D-19 Drive mirroring software-based D-23 Drive Mirroring (RAID 1) D-9 illustrated D-9 Drive order. See relative drive order Drive Parameter Tracking D-19 Drives maximum per server 2-3 planning considerations 2-2 supported by SMART-2DH
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 194
    drives D-21 replacing D-22 http://www.compaq.com xi I Icons. See Symbols on Equipment IDs SCSI C-2 Installing drivers Banyan VINES 6-42 NetWare/intraNetWare 6-2 OS/2 6-34 SCO OpenServer 5 6-28 SCO UnixWare 2.1 or later 6- 31 Windows 95 6-44 SMART-2DH Array Controller Reference Guide Writer
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 195
    Utility 6-6 CPQDAOPT 6-7 DOS partitions and failed drives 6-11 Drive Array Optimization Utility 6-7 Drive failure 6-11 installing driver manually 6-4 Novell SSD diskettes 6-2 recovering drives 6-13-6-18 software-based drive mirroring 6-10 updating Compaq Insight Manager agents 6-5 K Kit contents
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 196
    6-34 installing driver manually 6-36 SmartStart, using 6-34 SSD diskette 6-34 troubleshooting 6-41 updating Compaq Insight Manager agents 6-41 P PCI 1-2 PCI bus. See PCI PCI memory overlay setting 4-5 modifying 4-6 Physical and Operating Specifications B-1 Physical memory space 4-5 SMART-2DH Array
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 197
    5-2 SmartStart or Support Software CD 5-3 system partition 5-3 S SCO OpenServer 5 6-28 creating EFS diskettes 6-29 SmartStart, using 6-28 updating Compaq Insight Manager agents 6-30 SCO UnixWare 2.1 and later driver information 6-31 EFS diskettes 6-31 SmartStart, using 6-31 updating Compaq Insight
  • HP ProLiant 5000 | SMART-2DH Array Controller Reference Guide - Page 198
    Specifications B-1 Starting Array Configuration Utility 5-2 Symbols in text x on equipment x Symbols in Text x System Configuration Utility controller order 4-4 creating diskettes 4-2 defined 4-1 features 4-1 Online recovery server status 4-5 PCI memory overlay setting 4-5 running 4-3 SmartStart
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SMART-2DH Array Controller
Reference Guide
Second Edition (
March 1998)
Part Number
295469-002
Compaq Computer Corporation