HP ProLiant DL320e HP ProLiant DL320e Gen8 Server Maintenance and Service Guid
HP ProLiant DL320e Manual
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- HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 1
HP ProLiant DL320e Gen8 Server Maintenance and Service Guide Abstract This document is for an experienced service technician. It is helpful if you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 3
repair ...6 Parts only warranty service ...6 Illustrated parts catalog ...16 Mechanical components...16 System components ...19 Removal and replacement procedures 25 Required tools ...25 Safety considerations ...25 Preventing electrostatic discharge ...25 Symbols on equipment ...25 Server warnings - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 4
Four-bay LFF hot-plug drive cage cabling 84 Eight-bay SFF hot-plug drive cage cabling 86 Optical drive cabling ...86 Fan cabling ...87 Internal USB cabling ...88 Power supply cabling...88 Nonredundant power supply cabling 88 Redundant power supply cabling...89 Specifications ...90 Environmental - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 5
Server specifications ...90 Power supply specifications ...90 HP 350 W 1U Factory Integrated Power Supply 90 HP 460 W CS Gold Hot-plug Power Supply (92% efficiency 91 HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency 91 Hot-plug power supply calculations 92 Support and other - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 6
the HP website (http://www.hp.com/go/selfrepair). Parts only warranty service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge. For parts only warranty service, CSR part replacement is - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 7
la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d' demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 8
del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 9
CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 10
de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 11
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 12
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 13
Customer self repair 13 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 14
Customer self repair 14 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 15
Customer self repair 15 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 16
components Item Description 1 Access panel 2 Air baffle 3 Optical drive blank 4 SFF drive blank 5 LFF drive blank 6 Capacitor pack holder 7 Non-hot-plug power supply bracket 8 PCI riser cage 9 Cable clip kit* *Not shown Spare part number 686658-001 686661-001 707300-001 670033 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 17
are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. 1Mandatory: Obligatoire-Pièces pour lesquelles la réparation par le client est - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 18
são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do -Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 19
components Item Description 10 DIMMs a) 2 GB, single-rank x8 PC3-12800E-11 Spare part number - 664633-001 b) 2 GB, single-rank x8 PC3L-10600E-9* 664694-001 Mandatory1 Mandatory1 Mandatory1 Mandatory1 Mandatory1 Mandatory1 Optional2 - Optional2 Optional2 Optional2 Illustrated parts catalog 19 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 20
001 14 Fan module 686664-001 15 LFF drives (8.89 cm, 3.5 in) - Non-hot-plug drives, SATA - a) 500 GB, 6G hard drive 659571-001 b) 1 TB, 6G hard drive* 659569-001 c) 2 TB, 6G hard drive* 659570-001 d) 3 TB, 6G hard drive* 628183-001 Non-hot-plug drives, SAS - a) 450 GB, 6G hard drive - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 21
W 1U Factory Integrated Power Supply Kit 22 HP 460 W CS Gold Hot-Plug Power Supply Kit 23 RPS enablement kit a) RPS cage* b) RPS backplane module d) Power supply blank* 24 Low-profile PCIe riser board option 25 Full-height PCIe riser board option 26 FBWC module Spare part number 653947-001 653948 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 22
Dedicated iLO management port module* 29 Battery, 3.3-V lithium* 30 Mini-SAS cables a) 560-mm Mini-SAS cable* b) 700-mm Mini-SAS cable (for hot-plug drive configuration)* c) 890-mm Mini-SAS cable* 31 Optical drive SATA cable assembly* 32 Internal USB connector* *Not shown Spare part number 633540 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 23
parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geï - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 24
Illustrated parts catalog 24 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 25
and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Removal and replacement - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 26
keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Removal and replacement procedures 26 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 27
-hot-plug component from a server, power down the server. • Extend the server from the rack (on page 29). If you are performing service procedures in an HP, Compaq branded, Telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 28
virtual power button selection through iLO. This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode. Before proceeding, verify the server is in standby mode by observing that the system power LED is amber. Removal and replacement procedures - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 29
the peripheral cables. 8. Connect each power cord to the server. 9. Connect each power cord to the power source. Access the product rear panel Opening the cable management arm IMPORTANT: The cable management arm is not supported with the friction rail kit. Removal and replacement procedures 29 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 30
To access the server rear panel: 1. Release the cable management arm. 2. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Remove the server from the rack Removal and replacement procedures 30 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 31
cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component, do one of the following: • In a non-hot-plug drive configuration, remove the drive carrier. To replace the drive carrier, slide the component into the bay - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 32
or a blank. To remove the component: 1. Back up all server data on the drive. 2. Power down the server (on page 28). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Remove the drive. Removal and replacement procedures 32 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 33
blank. To remove the component: 1. Back up all server data on the drive. 2. Determine the status of the drive from the drive LED definitions (on page 78). 3. Remove the drive. To replace the component, reverse the removal procedure. Power supply blank CAUTION: To prevent improper cooling and thermal - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 34
power supply blank. To replace the component, reverse the removal procedure. Hot-plug power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Power down the server - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 35
The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down when it detects mismatched power supplies. To replace the component, reverse the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 36
the server from the rack (on page 30). 4. Remove the access panel ("Access panel" on page 35). 5. Disconnect the optical drive SATA cable from the system board. 6. Disconnect the optical drive power cable from the power supply. 7. Remove the optical drive: Removal and replacement procedures 36 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 37
o Four-bay LFF configuration o Eight-bay SFF configuration Removal and replacement procedures 37 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 38
from the drive. To replace the component, reverse the removal procedure. Drive cage assembly The drive cage assembly includes the drive cage with backplane and the front panel assembly. To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 39
the drive cage assembly. To replace the component, reverse the removal procedure. Fan module CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Power down the server (on - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 40
configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). Removing a DIMM 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. Removal and replacement - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 41
page 35). 6. Open the DIMM slot latches. 7. Remove the DIMM. To replace the component, reverse the removal procedure. Heatsink To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 42
c. Remove the heatsink from the processor backplate. To replace the component: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Removal and replacement procedures 42 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 43
with a faster speed, update the system ROM before installing the processor. To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Removal and replacement procedures 43 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 44
one of the following: a. Extend the server from the rack (on page 29). b. Remove the server from the rack (on page 30). 4. very fragile. Any damage to them may require replacing the system board. 7. Open the processor locking lever, and then open the processor retaining bracket. 8. Grasp the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 45
locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement. 2. Close the processor retaining bracket, and then secure the processor locking lever. 3. Clean the old thermal grease from the heatsink and - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 46
To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 29). Removal and replacement procedures 46 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 47
the PCI riser boards. To replace the component, reverse the removal procedure. Expansion board To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 48
the expansion board. To replace the component, reverse the removal procedure. PCIe riser board To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 49
systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. Removal and replacement procedures 49 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 50
3. Do one of the following: o Extend the server from the rack (on page 29). o Remove the server from the rack (on page 30). 4. Remove the access panel ("Access cable from the cache module. 7. Remove the cache module. To replace the component, reverse the removal procedure. Capacitor pack Removal and - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 51
the system does not erroneously mark the drives as failed when the server is powered up. To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 52
the capacitor pack. To replace the component, reverse the removal procedure. Capacitor pack holder To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 53
the drives (and controller, if one is used) to another server. If the drives are migrated to different drive positions or there are volumes present in the recovery server, a 1724 POST message appears, stating that logical drive configuration has been updated automatically. Removal and replacement - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 54
. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 29). o Remove the server from the rack (on page 30). 4. Remove the access panel ("Access panel" on page 35). 5. Remove the iLO module from the chassis. To replace the component - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 55
dispose of in fire or water. • Replace only with the spare designated for this product. To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 56
battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Non-hot-plug power supply To remove the component: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 57
it. 6. Remove the non-hot-plug power supply ("Non-hot-plug power supply" on page 56). 7. If installed, remove the dedicated iLO management port module ("Dedicated iLO management port module" on page 54). 8. Remove the non-hot-plug power supply bracket. To replace the component, reverse the removal - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 58
" on page 35). 5. Remove the hot-plug power supplies ("Hot-plug power supply" on page 34). 6. Disconnect the power supply cables from the drive cage and the system board. 7. Remove the RPS backplane module. 8. Remove the RPS cage. To replace the component, reverse the removal procedure. Removal and - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 59
or inside separate antistatic bags. To remove the system board assembly: 1. Power down the server (on page 28). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: Removal and replacement procedures 59 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 60
the rack (on page 29). o Remove the server from the rack (on page 30). 4. Remove the access panel ("Access panel" on the bottom of the processor, especially the contact area. 10. Open the processor locking lever, and then open the processor retaining bracket. Removal and replacement procedures 60 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 61
11. Grasp the processor by the edges, and then lift it out of the socket. 12. If installed, remove the dedicated iLO management port module ("Dedicated iLO management port module" on page 54). 13. Remove the system board assembly: a. Loosen the thumbscrew, and then slide the board to the front. - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 62
Use the tray handles to lift the system board out of the chassis. To replace the system board assembly: 1. Install the system board assembly: a. Hold the system board by its handles and position it on the chassis. Ensure the guide spool on the chassis is fully engaged in the corresponding board slot - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 63
backwards, and then tighten the thumbscrew. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating , especially the contact area. 2. Open the processor locking lever, and then open the processor retaining bracket. Removal and replacement procedures 63 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 64
before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement. Removal and replacement procedures 64 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 65
: a. Position the heatsink on the processor backplate. b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Removal and replacement procedures 65 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 66
sequence. CAUTION: When returning a damaged system board to HP, always install all processor socket covers to prevent damage server into the rack. b. Install the server into the rack. 16. Connect each power cord to the server. 17. Connect each power cord to the power source. Removal and replacement - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 67
the same configuration that was used on the failed system board. After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 68
) • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 69
. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: • HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 70
• Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Integrated Management Log The IML - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 71
USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 72
identification Front panel components • Four-bay LFF drive model Item 1 2 3 4 Description Optical drive Serial label pull tab USB connectors LFF drives • Eight-bay SFF drive model Item 1 2 3 4 Description Optical drive USB connectors Serial label pull tab SFF drives Component identification 72 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 73
is on. Flashing green = Waiting for power. Amber = System is in standby, but power is still applied. Off = Power cord is not attached or power supply failed. Green = System is on and system health is normal. Flashing amber = System health is degraded. Flashing red = System health is critical. Off - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 74
1)* Slot 1 PCIe x8 (4, 1)* Power supply 1 Power supply 2 Dedicated iLO management port (optional) UID LED button Serial connector Video connector USB connectors NIC 1/shared iLO management connector NIC connector 2 * For more information on the riser board slots supported by the onboard PCI riser - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 75
x4 x16 System board components Item 1 2 3 4 5 6 7 8 9 10 Description PCI riser connectors* SD card slot System maintenance switch NMI header SATA connector Mini-SAS connector 4-pin power supply connector Front panel connectors Internal USB connector Fan connector 4 Component identification 75 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 76
20 21 Description Fan connector 3 System battery Fan connector 2 Discovery service connector Fan connector 1 24-pin power supply connector 26-pin RPS connector Processor socket DIMM slots TPM connector Dedicated iLO module connector * For more information on the riser board slots supported by the - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 77
and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. NMI header The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating potential reliability - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 78
1 failure Power supply 2 failure Auxiliary power Processor error Status Red = Power supply failure Off = Normal Red = Power supply failure Off = Normal Green = Standby power indicator Off = Standby power invalid Yellow = Critical processor error Off = Normal Drive numbering • Four-bay LFF drive - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 79
4 LED Activity ring Do not remove Drive status Status Flashing blue Definition The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Off Do not remove the drive. Removing the drive causes one or more of the logical - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 80
that has not yet been written to the drives. A backup is in progress. The current backup is complete with The current backup failed, and data has been lost. A power error occurred during the previous or current boot. Data may be but power fluctuations occurred during the backup. The cache module - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 81
T-10/T-15 Torx screwdriver The server includes a T-10/T-15 Torx screwdriver located beside the capacitor pack holder. Use the screwdriver to loosen screws during hardware configuration procedures. Component identification 81 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 82
website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Front panel cabling Item 1 2 3 Description Discovery service cable Front LED cable Front USB cable Storage cabling The - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 83
-SAS cable connected to the system board Item 1 2 Description Power cable 700-mm Mini-SAS cable for non-hot-plug drive configuration • Mini-SAS cable connected to a storage controller in the full-height expansion slot Item 1 2 3 Description Power cable Capacitor pack cable 700-mm Mini-SAS cable - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 84
cable connected to a storage controller in the low-profile expansion slot Item 1 2 3 Description Power cable Capacitor pack cable 700-mm Mini-SAS cable for non-hot-plug drive configuration Four-bay LFF hot-plug drive cage cabling • Mini-SAS cable connected to the system board Item Description - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 85
controller in the full-height expansion slot Item 1 2 3 Description Power cable Capacitor pack cable 890-mm Mini-SAS cable • Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item 1 2 3 Description Power cable Capacitor pack cable 890-mm Mini-SAS cable Cabling - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 86
SFF hot-plug drive cage cabling • Mini-SAS cables connected to a storage controller in the full-height expansion slot Item 1 2 3 4 Description 560-mm Mini-SAS cable 700-mm Mini-SAS cable for hot-plug drive configuration Power cable Capacitor pack cable Optical drive cabling • LFF drive cage model - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 87
Item 1 2 Description Optical drive power cable Optical drive SATA cable • SFF drive cage model Item 1 2 Description Optical drive power cable Optical drive SATA cable Fan cabling Cabling 87 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 88
Internal USB cabling Power supply cabling Nonredundant power supply cabling Item 1 2 Description 24-pin power supply cable 4-pin power supply cable Cabling 88 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 89
supply cabling Item 1 2 3 Description 24-pin power supply cable 26-pin RPS cable 4-pin power supply cable CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 90
models with SFF drive cage 69.90 cm (27.50 in) Width 43.46 cm (17.11 in) Weight (approximate range) 10.00 kg to 24.00 kg (22.00 lb to 53.00 lb) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HP 350 W 1U Factory - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 91
% load Not less than 82% at 20% load 400 W at 100 V to 120 V AC input 400 W at 200 V to 240 V AC input HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value Input requirements - Rated input voltage Rated input frequency 100 V AC-240 V AC 50 Hz-60 Hz Rated input current - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 92
output 460 W at 200 V to 240 V AC output Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). Specifications 92 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 93
quality improvement, calls may be recorded or monitored. • If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 94
abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DDR double data rate FBWC flash-backed write cache HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager iLO Integrated Lights-Out IML Integrated Management Log LFF - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 95
Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SLC single-level cell SPP HP Service Pack for ProLiant TPM Trusted Platform Module Acronyms and abbreviations 95 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 96
UDIMM unregistered dual in-line memory module UID unit identification USB universal serial bus Acronyms and abbreviations 96 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 97
documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 97 - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 98
LEDs 73 H health driver 71 heatsink 41 hot-plug power supply calculations 92 HP Enterprise Configurator 92 HP Insight Diagnostics 69 HP Insight Diagnostics survey functionality 69 HP Insight Remote Support software 69 I identifying components 72 illustrated parts catalog 16 iLO connector 54 IML - HP ProLiant DL320e | HP ProLiant DL320e Gen8 Server Maintenance and Service Guid - Page 99
90 specifications, server 90 static electricity 25 symbols on equipment 25 system board components 75 system board replacement 59 system components 19, 72 system maintenance switch 76 T T-10/T-15 Torx screwdriver 81 TPM (Trusted Platform Module) 67 TPM connector 75 troubleshooting 68 troubleshooting
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HP ProLiant DL320e Gen8 Server
Maintenance and Service Guide
Abstract
This document is for an experienced service technician. It is helpful if you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.
Part Number: 682829-001
September 2012
Edition: 1