HP Q1587A HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe
HP Q1587A - StorageWorks DAT 160 Internal Tape Drive Manual
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- HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 1
HP StorageWorks DAT SAS Tape Drives User Guide Part number: DW092-90905 Second edition: September 2009 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 2
is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 3
About this guide 9 Intended audience ...9 Related documentation ...9 Document conventions and symbols 9 HP technical support ...10 Registering your tape drive ...10 Subscription service ...11 HP websites ...11 Documentation feedback ...11 1 Before you start 13 HP StorageWorks DAT models ...13 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 4
...63 Removing power from the drive 64 7 Use the correct media 65 Data cartridges ...65 HP StorageWorks DAT 320 and DAT 160 tape drives and cartridges 65 Backup application/media compatibility 65 Tape drive/media compatibility 66 DAT 320 tape drives and encryption 66 When should I use - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 5
Troubleshooting 79 General Procedure ...79 Problems with cartridges ...80 The cartridge is jammed ...81 The drive will not accept the cartridge (or ejects it immediately 81 11 Replacing an internal tape drive 83 To disconnect your drive ...83 To reconnect your tape drive ...83 Index 85 DAT SAS - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 6
Figures 1 Front view of HP StorageWorks DAT 320 tape drive 13 2 Front view of HP StorageWorks DAT 160 tape drive 14 3 Supplied cable ...22 4 Selecting the correct cabling option for an internal tape drive 23 5 Attaching mounting screws 25 6 Installing tape drive 26 7 Supplied cable ...27 8 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 7
the DAT 160 tape drive 54 36 Front panel, HP StorageWorks DAT 320 external drive 59 37 Front panel, HP StorageWorks DAT 160 external drive 60 38 Inserting an 8 mm cartridge into an HP StorageWorks DAT 320 external drive 63 39 Ejecting a DAT 320 cartridge from an HP StorageWorks DAT 320 external - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 8
the SAS external tape drive 15 4 Power requirements for SAS tape drives 16 5 Cables for the SAS internal tape drive 22 6 Cables for the SAS external tape drive 40 7 LED sequences, DAT 320 and DAT 160 tape drives 60 8 Encryption LED, DAT 320 tape drives 62 9 Data cartridge compatibility 66 10 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 9
about: • Installing the HP StorageWorks DAT tape drive • Using the HP StorageWorks DAT tape drive • Troubleshooting the HP StorageWorks DAT tape drive Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks DAT tape drive. Related documentation In - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 10
model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Registering your tape drive Once you have installed and tested your HP StorageWorks tape drive, please take a few - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 11
://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. DAT SAS Tape Drives 11 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 12
12 About this guide - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 13
14 • "Using the HP StorageWorks Tape CD-ROM" on page 16 HP StorageWorks DAT models This guide describes how to install and operate the following HP StorageWorks DAT SAS tape drive models: • HP StorageWorks DAT 320 • HP StorageWorks DAT 160 For a detailed product specification, please refer to our - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 14
Figure 2 Front view of HP StorageWorks DAT 160 tape drive . Which operating systems are supported? HP StorageWorks DAT drives can be connected to servers running under Windows®, Linux and other major operating systems. Refer to the HP StorageWorks Tape Software Compatibility topic on our World Wide - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 15
cables contain four data paths, which normally support up to four hard disks. When used to connect to the host SAS controller, both the HP SAS Infiniband and the HP Mini-SAS split cables divert one of these data paths to the tape drive, which means that the data path is no longer available for - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 16
Tape CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive with utilities for getting the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 17
• Install your product, which includes access to drivers, and performance information and tools • Learn about your product • Register your product • Buy media online • Troubleshoot with HP Library & Tape Tools DAT SAS Tape Drives 17 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 18
18 Before you start - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 19
is required in order to use HP StorageWorks DAT SAS tape drives. • hpdat: This is the HP Tape driver that works with all HP DAT products. It is regularly updated and is available on the HP StorageWorks CD-ROM or on the HP Support web site. However, certain software applications require you to use - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 20
8 mm tape with an HP StorageWorks DAT 160 or DAT 320 tape drive. 1. Go to our connectivity web site: http://www.hp.com/go/connect and select tape backup. 2. Select software compatibility. 3. Select your combination of operating system and tape drive model in the table. A list of supported backup - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 21
chapter show only the HP StorageWorks DAT 320 tape drive, the process is the same for all models of tape drive. Make sure you hp.com/go/connect for supported cabling options for your combination of server and tape drive and a selection guide BEFORE you install your tape drive. DAT SAS Tape Drives - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 22
.In a few instances, it may be necessary to recable hard disk drive bays. If this is unacceptable, you must purchase and install a separate, supported HBA for the tape drive with appropriate cable. See http://www.hp.com/go/connect for further information. 22 Installing an internal DAT tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 23
PCI slot for addition of dedicated HBA? No Host HBA Yes supports tape drive? No Yes Install new HBA OPTION 1 (Recommended) Connect to , 5¼-inch, half-height bay in which to install the HP StorageWorks DAT tape drive. Different models of server require different mounting methods. Refer to - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 24
drive before installing it. 1. Refer to your server documentation for detailed instructions to maneuver the new drive into place. If tape drive, mount them on the tape drive now. If your server does not require special mounting hardware, proceed to "Install drive" on page 25 now. Please check your HP - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 25
tape drive is installed in the top bay. You may need to move other devices to lower bays to achieve this. Refer also to your server documentation. Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in Figure 6 on page 26. DAT SAS Tape Drives - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 26
drive at this point because you may have to move the drive to get the cables into place. Connect SAS and power cables See "Make sure you have the correct SAS cable" on page 21 for information about selecting the correct cable for your server configuration. 26 Installing an internal DAT tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 27
, Infiniband-style or Mini-SAS? • What is the server's current SAS configuration? How will the loss of connectivity to one hard disk drive bay affect it? To use go/connect: 1. Select tape backup and navigate down to the Hardware Compatibility table for your make of server. DAT SAS Tape Drives 27 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 28
shows top-level compatibility. Be sure to click on the box for your combination of server and tape drive to display a further page with detailed connectivity information. Option 1: Connect to a dedicated HBA (all HP ProLiant servers and all non-HP servers) The following instructions are valid ONLY - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 29
to the DAT 320 tape drive . Figure 10 Connecting cables to the DAT 160 tape drive . 1. SAS connector to tape drive 2. Power connector 4. Now go to "Secure the drive" on page 36. Option 2: Connect cable to spare port on host SAS controller The following instructions apply to some HP ProLiant - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 30
-style connector, you must purchase a separate cable. Always refer to http://www.hp.com/go/connectBEFORE installing your tape drive to check that this configuration is supported and which cable you require. 1. Connect the appropriate HP mini-SAS or Infiniband cable to the spare SAS port on the host - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 31
server. 4. Now go to "Secure the drive" on page 36. Option 3: Connect cable to port on host SAS controller and replace existing SAS cable The following instructions are valid for some HP ProLiant servers, but ONLY IF recommended as an option on http://www.hp.com/go/connect. DAT SAS Tape Drives 31 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 32
server documentation for server-specific cabling instructions. 3. If http://www.hp.com/go/connect advises that you will lose the use of a hard disk drive bay, also identify the location of that disk drive bay. (Select tape backup and navigate down to the Hardware Compatibility table for your make - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 33
4. Remove the existing SAS cable. 1. Host SAS controller (HBA) 2. Cable to be removed Figure 14 Removing the existing SAS cable . 3. Rear of server 4. Front of server DAT SAS Tape Drives 33 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 34
Infiniband cable to the host SAS controller, as shown below. Figure 15 Cable routing with replacement HP mini-SAS or Infiniband cable . 1. Replacement cable 4. SAS connector to tape drive 2. Connect replacement split SAS cable to host HBA 5. Power connector to server's power supply 3. Connect - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 35
supply to the power connector on the SAS data cable. Figure 16 Connecting cables to the DAT 320 tape drive . 1. SAS connector to tape drive 2. Power connector Figure 17 Connecting cables to the DAT 160 tape drive . 7. If you have lost the use of a disk bay, we strongly recommend that you attach - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 36
Figure 18 Securing drive example 1, mounting hardware used . 1. M3 screws, supplied with tape drive Figure 19 Securing drive example 2, no mounting hardware used . 2. Ensure blanking plates are in place over empty bays and replace the cover on the server. 36 Installing an internal DAT tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 37
Reboot the server Reboot the server to power up the tape drive and server. Watch the boot screen carefully after installation. If Have you reconnected all devices securely? If this does not resolve the problem, refer to "Troubleshooting" on page 79 for further guidelines. DAT SAS Tape Drives 37 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 38
38 Installing an internal DAT tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 39
chapter show the HP StorageWorks DAT 320 tape drive. The process is the same for all models of tape drive. Make sure you have the correct cable The recommended and simplest way of connecting a tape drive to your HP or non-HP SAS server is to purchase and install one of the supported HBAs. A cable is - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 40
Mini-SAS internal cable: 518885-001 (2 meter), 518885-002 (4 meter) See http://www.hp.com/go/connect for supported cabling options for your combination of server and tape drive and a selection guide. Remember you need to address three questions if connecting to the host SAS controller: • Is there - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 41
Figure 20 Selecting the correct cabling option for an external tape drive . Connecting the tape drive to an external SAS port, Option 1 The following instructions are valid ONLY for non-HP or HP ProLiant servers with an HBA that supports external SAS ports. This installation does not modify your - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 42
supplied with the HBA to install it and its driver. 2. Connect the SAS cable to the external SAS connector on the new HBA. 1. SAS connector on server (connector type varies according to server model) Figure 22 Connecting the SAS cable to the server . 42 Installing an external SAS tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 43
the mains power outlet. 1. SAS connector 2. Power cord 3. Power on/off button Figure 23 Connecting the cables to the DAT 320 tape drive . 1. SAS connector 2. Power cord 3. Power on/off switch Figure 24 Connecting the cables to the DAT 160 tape drive . 4. Now go to Reboot the server, page 55 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 44
SAS port. Do not remove the server cover if your server has an external SAS port. Go to "Connecting the tape drive to an external SAS port" on page 41 for instructions on installing in non-HP servers and in HP ProLiant servers with an HBA that supports external ports. 44 Installing an external SAS - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 45
the cable supplied with the tape drive. It does not modify your existing SAS configuration. NOTE: These instructions are also valid IF you have installed a new HBA and it has ONLY internal SAS connectors. Install the new HBA and its driver before you start the SAS cabling. DAT SAS Tape Drives 45 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 46
server. This must be wide enough to accommodate the external tape drive connector on the SAS cable. 2. Connect the appropriate Infiniband or Mini-SAS cable to the spare SAS port, on the host SAS controller. 1. Appropriate HP - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 47
other end of the SAS cable (threaded through the blanking plate to the outside of the server) to the connector on the rear of the tape drive. DAT SAS Tape Drives 47 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 48
connector 2. Power cord 3. Power on/off button Figure 28 Connecting the cables to the DAT 320 tape drive . 1. SAS connector 2. Power cord 3. Power on/off switch Figure 29 Connecting the cables to the DAT 160 tape drive . 7. Now go to "Reboot the server" on page 55. 48 Installing an external - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 49
existing disk to accommodate this configuration because you will need to rebuild your RAID configuration. Instead, purchase and install an additional HBA, see http://www.hp.com/go/connect for supported products. DAT SAS Tape Drives 49 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 50
Removing existing SAS cable . 4. Remove a blank PCI slot cover on the rear panel of the server. This must be wide enough to accommodate the external tape drive connector on the SAS cable. 50 Installing an external SAS - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 51
Appropriate HP Infiniband or mini-SAS split cable with attached blanking plate 4. internal connector for SAS HBA 2. empty slot 5. internal connector for disk bay 3. external connector for tape drive Figure 31 Feeding SAS cable through empty slot from inside of server . DAT SAS Tape Drives 51 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 52
3. Connect replacement SAS cable to disk bays 2. Connect replacement SAS cable to host SAS HBA Figure 32 SAS cable routing . 52 Installing an external SAS tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 53
other end of the SAS cable (threaded through the blanking plate to the outside of the server) to the connector on the rear of the tape drive. DAT SAS Tape Drives 53 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 54
power cord into the power outlet. 1. SAS connector 2. Power cord 3. Power on/off button Figure 34 Connecting the cables to the DAT 320 tape drive . 1. SAS connector 2. Power cord 3. Power on/off switch Figure 35 Connecting the cables to the DAT 160 tape drive . 54 Installing an external SAS - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 55
Reboot the server Switch on the tape drive (the power on/off switch is on the front panel on DAT 320 tape drives, and on the back panel on DAT 160 tape drives) and power up the server does not resolve the problem, refer to "Troubleshooting" on page 79 for further guidelines. DAT SAS Tape Drives 55 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 56
56 Installing an external SAS tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 57
or native backup applications can be used to check basic tape drive operation, but they will not support all the advanced features of your tape drive. We recommend that you upgrade your software application before running this test. Check http://www.hp.com/go/connect for software compatibility and - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 58
58 Verify installation - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 59
from the drive" on page 64 Front panel, DAT 320 tape drives 1. cartridge slot 2. power button and LED (external drives only) 3. clean LED 4. tape LED 5. drive LED 6. encrypt LED 7. ready LED 8. eject button Figure 36 Front panel, HP StorageWorks DAT 320 external drive . DAT SAS Tape Drives 59 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 60
Front panel, DAT 160 tape drives 1. cartridge slot 2. power LED (external drives only) 3. clean LED 4. tape LED 5. drive LED 6. ready LED 7. eject button Figure 37 Front panel, HP StorageWorks DAT 160 external drive . LED sequences, DAT 320 and DAT 160 tape drives The LED sequences in the - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 61
persists, power cycle or has detected an reset the drive. error. If the Drive LED remains on, call for service. Drive, Tape and Ready FLASH. There is a firmware Insert a cartridge to clear the LED sequence. If the condition download problem. persists, call for service. DAT SAS Tape Drives 61 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 62
from the normal LED specification. NOTE: The Encryption LED only functions if you are using backup software that supports hardware encryption and this feature is enabled in the backup application. See http://www.hp.com/go/connect for backup application compatibility. 62 Operating your tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 63
The illustration shows an 8 mm cartridge. These cartridges are thicker than earlier-format DDS cartridges and can only be used with HP StorageWorks DAT 320 and DAT 160 tape drives. See "Data cartridges" on page 65 for more information about tape drive and cartridge compatibility. 2. The Ready light - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 64
on the front panel. 1. eject button Figure 39 Ejecting a DAT 320 cartridge from an HP StorageWorks DAT 320 external drive . 2. The drive completes any task it is currently performing, winds the tape to the beginning, and ejects the cartridge. The sequence will take about 25 seconds for a write - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 65
used with HP StorageWorks DAT 320 tape drives. • HP DAT 160 (C8011A) cartridges provide optimum performance and maximum capacity for HP StorageWorks DAT 160 tape drives; they can only be used with HP StorageWorks DAT 160 and DAT 320 tape drives. DAT 160 tape drives are backwards compatible with some - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 66
the life expectancy of the tape drive. Table 9 Data cartridge compatibility DDS-2 DDS-3 DDS-4 DAT 72 DAT 160 HP StorageWorks DAT 320 not supported not supported not supported not supported read/write C8011A HP StorageWorks DAT 160 not supported not supported read/write C5718A read - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 67
and supply the encryption key. Your backup application must support hardware encryption for this feature to work. The software supplied with the tape drive provides this support. See http://www.hp.com/go/connect for an up-to-date list of other suitable backup software. When will I be asked to enter - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 68
on DAT 320 tape drives can be read on any compatible DAT 320 tape drive that supports hardware encryption. DAT 320 tape drives can read DAT 160 GB media and write DAT 160 GB media, but hardware encryption is not supported on these formats. Where can I get more information? For detailed instructions - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 69
the tape drive using an HP cleaning cartridge. Table 10 Cleaning cartridge compatibility Tape drive model Cleaning cartridge required HP StorageWorks DAT 320 tape drives HP StorageWorks DAT 160 tape drives All other HP StorageWorks DAT tape drives You must use a DAT 320 cleaning cartridge, part - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 70
Getting the most out of cartridges and drives • Use mostly the matching media type (DAT 320 media for HP StorageWorks DAT 320, DAT 160 media for HP StorageWorks DAT 160). • Use media for the recommended number of times (DAT 320, DAT 160=100 full backups). Overuse of the tape will cause it to degrade - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 71
feature on all HP StorageWorks DAT tape drives. However, it can only be used with specific configurations and will only recover the server to which the tape drive is directly connected. To check whether your system (hardware, operating system and backup software) is OBDR-compatible, please refer to - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 72
information about software compatibility, firmware upgrades and troubleshooting before you use HP OBDR. 1. Power on the drive and insert the latest bootable cartridge in the tape drive (you may also need to power on the server to do this). The cartridge must be written by a backup application that - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 73
system has been set up and rebooted, the Tape LED display on the tape drive changes to constant green and you can remove the backup cartridge, if you wish. You are now ready to site (http://www.hp.com/go/obdr) and do a search on OBDR for detailed troubleshooting information. DAT SAS Tape Drives 73 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 74
74 Using HP OBDR - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 75
need the tape driver installed to run the performance tests. Running L&TT 1. Install L&TT. 2. Turn off services that may lock the tape drive, such as backup software services and Removable Storage Service (RSM). 3. Double click on the desktop icon. 4. Use defaults in pop-ups. DAT SAS Tape Drives 75 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 76
for troubleshooting. These are available from the toolbar across the top of the screen. Please refer to the Library & Tape Tools user guide for detailed instructions on using these tools. • Device identification: shows part number, serial number and information about any cartridge loaded • Firmware - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 77
65. • Is the backup application writing buffers at the correct speed? You may need to tune the transfer, buffer and block size settings to optimize the speed that the application writes data to the tape drive. HP StorageWorks DAT tape drives have an internal buffer of 8 MB. DAT SAS Tape Drives 77 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 78
78 Diagnostic Tools and Performance - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 79
We also recommend the detailed troubleshooting guide at http:// www.hp.com/go/support for comprehensive troubleshooting information. General Procedure If a problem occurs, the first step is to try to establish whether the problem lies with the cartridge, the drive, the host computer and connections - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 80
the NT backup application with HP StorageWorks DAT 160 or DAT 320 tape drives, the user must choose 4 mm even when using 8 mm tape cartridges. Remember that although tape drives may be able to read earlier-format media, see Table 9 on page 66, the media itself is not backward-compatible • DAT 320 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 81
site for more detailed troubleshooting information: http://www.hp.com/ support. NOTE: When using the NT backup application with HP StorageWorks DAT 160 or DAT 320 tape drives, the user must choose 4 mm even when using 8 mm tape cartridges. The cartridge is jammed If the cartridge is jammed or the - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 82
82 Troubleshooting - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 83
that are holding the tape drive in place. 5. Disconnect the drive from the server and slide it carefully out of the mounting bay. 6. Put the drive into the packaging that contained the replacement drive. 7. Return the faulty drive to your local HP Service Center. Instructions on where to return - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 84
84 Replacing an internal tape drive - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 85
compatibility with backup application, 65 compatibility with tape drive, 66 encryption, 66 handling, 70 inserting, 63 jammed, 81 loading, 63 not accepted, 81 power off, 64 problems, 79 removing, 64 unloading, 63 write protecting, 68 CD-ROM, 16 cleaning cartridges, 69 compatibility backup software - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 86
, 49 F firmware, upgrading drives, 64 front panel drives, 59, 60 front view, 13 H handling cartridges, 70 hard disk drive need to recable, 31 help obtaining, 10 HP technical support, 10 HP OBDR See OBDR hpdat, 19 I inserting cartridges, 63 installation, 79 problems, 79 troubleshooting, 79 verifying - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 87
procedure, 79 installation, 79 jammed cartridge, 81 L&TT, 76 LEDs, 60 software, 80 U Unload button, 64 unloading cartridges, 63 upgrading firmware drives, 64 V verify installation, 57 W websites HP , HP Subscriber's Choice for Business, 11 product manuals, 9 write protect, 68 DAT SAS Tape Drives 87 - HP Q1587A | HP StorageWorks DAT SAS Tape Drives User Guide (DW092-90905, Novembe - Page 88
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HP StorageWorks
DAT SAS Tape Drives
User Guide
Part number: DW092-90905
Second edition: September 2009