HP R/T2200 IEC-320-C14 HP R/T3000 G2 UPS User Guide

HP R/T2200 IEC-320-C14 Manual

HP R/T2200 IEC-320-C14 manual content summary:

  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 1
    R/T3000 G2 UPS User Guide Abstract This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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    panel ...7 UPS front panel controls ...8 UPS front panel LED indicators ...8 HP UPS R/T3000 models ...9 R/T3000 NA and R/T3000j JPN rear panel batteries ...30 Installing the optional UPS Network Module 31 Connecting the UPS Network Module 32 Installing the UPS as a tower...32 Connecting the battery
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    the new battery module ...48 Replacing the UPS ...49 Replacing the ERM ...49 Replacing the UPS option card ...49 Updating the UPS firmware ...50 Configuring a USB to serial converter 50 Reassigning the USB COM ports ...51 Power management ...53 Power Protector software ...53 Troubleshooting ...55
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    Support and other resources ...66 Before you contact HP...66 HP contact information ...66 Warranty information...67 Limited warranty ...67 $250,000 Computer Load Protection Guarantee 67 Pre-Failure Battery Chinese notice ...73 Battery replacement notice...73 Taiwan battery recycling notice ...73
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    Preventing electrostatic discharge ...75 Grounding methods to prevent electrostatic discharge 75 Acronyms and abbreviations...76 Documentation feedback ...77 Index...78 Contents 6
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 7
    The HP UPS R/T3000 G2 features a 2U rack-mount with convertible tower design and offers power protection for loads up to a maximum of 3300 VA/3000 W (these numbers might vary by model). To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software. NOTE
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 8
    UPS front panel controls Item Description 1 Test/Alarm Reset button 2 Off button 3 On button 4 Battery Start button Function Silences UPS alarms ("Silencing an audible alarm" on page 44) Places the UPS in Standby mode (on page 40) Powers up the
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    5 6 7 8 LED description Self Test Battery Fault Site Wiring Fault Overtemperature Overload On Bypass On Battery Utility Load level On-The load level is greater than 100%. For more information, see "LED troubleshooting (on page 55)" . HP UPS R/T3000 models UPS model Description R/T3000 NA and
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    Item 4 5 6 7 8 9 10 11 12 Description Load segment circuit breaker Load segment 1 (two NEMA 5-20R T-Slot receptacles) Load segment circuit breaker Load segment 2 (two NEMA 5-20R T-Slot receptacles) PDU output (NEMA L5-30R) receptacle (load segment 1) Cord retention clip attachment location Cord
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    devices and does not utilize the orderly shutdown procedure initiated by power management software. • The REPO feature shuts down UPS units operating under either utility or battery power. NOTE: If the UPS was operating on battery power when the remote switch was closed, no power is available to the
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    is inhibited and the UPS is not able to assume the load. The electronics module fan spins, and the Self Test, Battery Fault, Site Wiring Fault, and Overtemperature LEDs and an audible alarm are active as long as the On button is held. To power down the
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    instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service guidelines for manual material
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    is affixed to the shipping carton. IMPORTANT: Do not use the battery if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions. 2. Transport the packaged unit to its
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 15
    than one component is extended for any reason. If preparing the rails for integrated shipping, follow the same instructions in "Installing the UPS in a rack (on page 17)" or "Installing the UPS as a tower (on page 32)." Mounting hardware for square- and round-holed racks is included in the UPS kit
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    3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts. Installation 16
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    5. Tighten the wing nuts or hex nuts. 6. Install the rear stabilization bracket using wing nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Installing the UPS in a rack Before installing the unit, review and adhere to all warnings provided in "
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    mounting rails. 4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Installation
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    Installation 19
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    computer. See the HP website (http://www.hp.com/go/rackandpower) to download the latest version of HP Power Protector. NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp.com/go/rackandpower
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    : Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. Connecting the USB communications port Connecting the REPO port
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    , nonshielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 23
    • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 11)". For information about verifying the REPO connection, see "Verifying
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    extension cords. Connect the UPS to a grounded utility power outlet. When the UPS is plugged in, it automatically enters Standby mode and begins charging the batteries. Connecting devices to the UPS Installation 24
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    of printer can by the selected output voltage to determine the VA. After verifying that the UPS will not be turned off and on using power protector software (on page 53). • Plug an extension batteries With the UPS in Standby mode, allow the batteries to charge before putting the UPS into service.
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    for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Starting power to the load Start power to
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 27
    4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads Installation 27
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    Attaching the ERM front bezel Installation 28
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    Connecting the ERM to the UPS 1. Remove the screws, and then remove the ERM connector bracket from the UPS. 2. Connect the ERM cable (2) in the socket (1) at the rear of the UPS. Installation 29
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    the ERM connector bracket to the first ERM as a cord retention bracket for the ERM cable. Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet. When the UPS is plugged in, the unit automatically enters Standby mode and begins charging the
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 31
    Installing the optional UPS Network Module NOTE: It is not necessary to power down the UPS before installing the UPS Network Module. You can purchase the optional UPS Network Module by ordering part number AF465A. 1. Remove the two screws securing the UPS option slot cover plate, and then remove the
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 32
    45 network patch panel cables are required to use this card. The RJ 45 network patch panel cables are not included. Installing the UPS as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." Installation 32
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    To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Installation 33
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    must be properly attached when the unit is installed as a tower. Using the preinstalled screws, attach the tower conversion stands to the unit. Continuing the installation To continue the UPS installation, follow the instructions starting with "Connecting the serial communications port (on page 21
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    the unit, review and adhere to all warnings provided in "Precautions (on page 13)." The tower stands and associated hardware ship with the UPS. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Attaching the ERM front bezel Attaching the
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 36
    WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. 1. Using the preinstalled screws, attach the tower conversion stands to the unit. 2. Remove a screw from the inner-most, rear corner
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    o For the rear bracket, use the screws removed from the chassis. Continuing the ERM installation To continue the ERM installation, follow the instructions starting with "Connecting the ERM to the UPS (on page 29)." Installation 37
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    Installing the extension bars (if included) Installation 38
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    Connecting and securing the power cords Installation 39
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    enters Converter Off mode ("UPS is in Converter Off mode" on page 57). IMPORTANT: While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles. The UPS remains in Standby mode until an alternate mode is selected or until utility power
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 41
    , see "UPS front panel LED indicators (on page 8)." Configure mode The UPS can be placed in Configure mode while in Operate mode (on page 40), Battery mode (on page 41) or Standby mode (on page 40). In Configure mode: • Power is available at the UPS receptacles when entered from Operate mode
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 42
    or Converter Off mode, and power to the load ceases Silences audible alarms after 0.5 seconds Initiates a self-test No action Transfers to battery power, and begins powering the load Enters or exits Configuration mode Configuring the UPS The UPS automatically detects the number of ERMs connected
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    Nom Battery disabled by default, but can be manually enabled. To change the UPS configuration problem, the appropriate LED ("UPS front panel LED indicators" on page 8) illuminates and an audible alarm may sound. For information on what to do if the self-test detects a problem, see "Troubleshooting
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    audible alarm conditions, see "LED and audible alarm troubleshooting ("LED troubleshooting" on page 55)." Verifying the REPO port connection the UPS out of Operate mode. Power to the load receptacles ceases. The On Battery LED and Load Level indicator flash. 3. Disconnect the UPS from utility power.
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    Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the batteries To replace the batteries: Maintenance 45
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    1. Read and observe the requirements in "Important battery safety information (on page 46)" and "Battery care and storage guidelines (on page 46)." 2. Follow the instructions in "UPS battery replacement procedure (on page 47)." Important battery safety information WARNING: The unit contains sealed
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    of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. UPS battery replacement procedure WARNING: To prevent personal injury from
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 48
    Fault LED illuminates. If this occurs, repeat the UPS battery replacement procedure (on page 47), and check the battery terminal connections. If the Battery Fault LED is still illuminated, see "LED and audible alarm troubleshooting ("LED troubleshooting" on page 55)." For the location of buttons
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    . 3. Unplug the ERM from a second connected ERM. 4. Remove the front bezel ("Removing the ERM front bezel" on page 45) on the ERM that is being replaced. 5. Disconnect the battery leads. 6. Remove the screws securing the ERM to the rack. 7. Remove the ERM from the rack. To
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    Replacing the option card might require power protector software to be restarted or reconfigured. Updating the UPS firmware To update the UPS firmware, see the HP website (http://www.hp , and Windows® Vista Enterprise operating systems using the HP USB to serial converter (part number 304098-001).
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    OK to close the Advanced screen. 14. Click OK to close the Device Manager screen. 15. Run the firmware Flash batch file program. Follow the instructions provided with the program. Reassigning the USB COM ports To reassign a device from COM 1 to another port: 1. From the open Device Manager screen
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    The Advanced Settings screen appears. 5. Select an available USB port number from the COM Port Number drop down menu. 6. Click OK to close the Advanced screen. 7. Click OK to close the Port Settings screen. 8. Verify that the Device Manager screen shows that the USB to serial converter is assigned
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    HP Power Protector software, see the HP website (http://www.hp.com/go/rackandpower). NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp.com/go/rackandpower). HP Network Module supports either a
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    • Delays reboot by load segment after a power outage to sequence the startup of system components. Power management 54
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    * * * * * Bypass is out of range (on page 58) * Off * Off Flashing * * * Off Flashing Off Off Off Off Off Off Battery condition (on page 58)-Batteries are disconnected or battery test failure Low battery (no utility power) ("UPS is on battery" on page 58) Troubleshooting 55
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    ery ery capacity capacity capacity capacity 25% >50% >75% UPS is on battery (on page 58)-No utility power * * * Off * * Flashing * Off Off On sink over temperature • Fan failure • Overload The load is supported, but not protected while in Auto-Bypass mode. Troubleshooting 56
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    condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). 2. Check the batteries: a. Allow the UPS batteries to charge for 24 hours. b. If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on
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    to charge for 24 hours. 3. If the LED does not turn off, replace the batteries ("UPS battery replacement procedure" on page 47). 4. If the condition persists, contact an HP authorized service representative. UPS is on battery Action: 1. Save files and shut down connected equipment. 2. Allow the UPS
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    at least 5 minutes, and then restart the UPS. 4. If the condition persists, contact an HP authorized service representative. Internal UPS fault condition Action: 1. Power down the UPS ("Powering down the UPS" the condition persists, verify that the load devices are not defective. Troubleshooting 59
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    1. Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition. 2. Allow the UPS batteries to charge for 24 hours. 3. If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on page 47). UPS
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    Specifications UPS physical specifications Parameter Height Depth Width Weight Value 8.9 cm (3.5 in) 63.5 cm (25 in) 44.5 cm (17.5 in) 37 kg (82 lb) ERM physical specifications Parameter Height Depth Width Weight Value 8.9 cm (3.5 in) 63.5 cm (25 in) 44.5 cm (17.5 in) 45 kg (100 lb) UPS input
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    Power protection specifications UPS model VA R/T3000 NA/JPN R/T3000h Battery specifications Feature Type Voltage Specification 12 V, 5 AH, sealed, maintenance-free, rechargeable, valve regulated lead-acid batteries with a 3-5 year service life at 25°C (77°F). The battery modules have a battery
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 63
    3,000 m (9,842 ft) above sea level 15,000 m (49,212 ft) above sea level Less than 45 dBA, normal operation Less than 50 dBA, on battery power REPO port specifications The REPO port meets the requirements of NFPA 70 and NEC Articles 645-10 and 645-11 for a Disconnecting Means. Specifications
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    a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description 1 UPS unit a) NA/JPN b) HV NA/JPN* c) INTL* 2 UPS Network Module 3 Battery module 4 Mounting rails with
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 65
    number 1 ERM unit 517702-001 2 UPS/ERM mounting 582931-001 brackets* 3 Mounting rails with screws* 419181-001 * not shown Hardware options For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower). Spares 65
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    HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs). • Onboard Administrator SHOW ALL report (for HP Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 67
    conditions and users comply with all instructions and labels. • The UPS is battery before it actually fails. The Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power protector software. The battery
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    no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. This recommendation does not
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    computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 70
    this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 71
    2009/125/EC, where applicable CE compliance of this product is valid if powered with the correct CE-marked AC adapter provided by HP. Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity
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    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Korean notice Class A equipment Regulatory compliance notices 72
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    disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry
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    Power cord statement for Japan Regulatory compliance notices 74
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    workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding
  • HP R/T2200 IEC-320-C14 | HP R/T3000 G2 UPS User Guide - Page 76
    Acronyms and abbreviations EEPROM electrical erasable programmable read only memory ERM extended runtime module IEC International Electrotechnical Commission MOV metal oxide varistor PDU power distribution unit PFC power factor corrected REPO remote emergency power off THD total harmonic distortion
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    documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 77
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    connecting 18, 27 batteries, obtaining 47 batteries, replacing 45, 46, 47 batteries, runtime 63 batteries, specifications 62 batteries, testing 48 battery bracket 47 battery condition 58 Battery Fault LED, location 8 Battery Fault LED, troubleshooting 55 Battery mode 41 battery replacement notice 73
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    HP technical support 66 I input specifications 61 input voltage is out of range 58 installation instructions 13, 17, 26, 32, 35 installing the ERM 26, 35 installing the UPS 17, 32 internal UPS fault condition 59 J Japanese notice 72 K Korean notices 72 L LEDs, testing 43 LEDs, troubleshooting 55
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    location 8 testing batteries 48 tools 13 tower bezel, installing 35 tower conversion stands 35 troubleshooting 55 U updating the firmware 50 UPS does not start 60 UPS firmware, updating 50 UPS is on battery 58 UPS operations 40 UPS, configuring 42 UPS, installing 13, 17, 32 UPS, replacing 49 Utility
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HP R/T3000 G2 UPS
User Guide
Abstract
This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This document is for the person who
installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards
in products with hazardous energy levels.
Part Number: 651176-002
June 2012
Edition: 2