HP R1.5 HP UPS R1500 G2 User Guide

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  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 1
    HP UPS R1500 Generation 2 User Guide Part Number 419178-002 December 2009 (Second Edition)
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 2
    Windows Server are U.S. registered trademarks of Microsoft Corporation. Intended audience This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 3
    G2 NA/JPN/TWN rear panel...8 UPS R1500 G2 INTL rear panel ...9 Installation ...11 Precautions ...11 Preparing to install the hardware ...11 Tools required...11 Selecting a site ...11 Readying the equipment ...12 Installing the mounting rails ...12 Installing the UPS ...16 Connecting the batteries
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 4
    Replacing the UPS ...29 Updating the UPS firmware ...30 Configuring a USB to serial converter 30 Reassigning the USB COM ports...31 Cleaning battery spills ...32 Troubleshooting ...33 LED and audible alarm troubleshooting ...33 UPS does not start ...34 UPS operates on battery only ...34 UPS
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 5
    equipment by users in private households in the European Union 46 Japanese notice ...47 BSMI notice ...48 Korean notice ...48 Battery replacement notice ...48 Power cord statement for Japan ...49 Electrostatic discharge ...50 Preventing electrostatic discharge ...50 Grounding methods to prevent
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 6
    Component identification UPS R1500 G2 overview The HP UPS R1500 G2 features a 1U rack-mount design and offers power protection for loads firmware and software, see the HP website (http://www.hp.com/go/rackandpower). UPS front panel Item 1 2 Description Battery compartment Control buttons and LED
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 7
    UPS front panel controls Item Description 1 Power On/Standby button 2 Test/Alarm Reset button Function Powers up the UPS ("Powering up the UPS" on page 22). Powers down the UPS ("Powering down the UPS" on page 24). Places the UPS in Standby mode (on page 23). Initiates a self-test ("
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 8
    UPS front panel LED indicators Item 1 2 3 4 5 6 LED description Load Segment 2 Load Segment 1 General Alarm On Battery Overload Power On For more information, see "LED and audible alarm troubleshooting (on page 33)." UPS R1500 G2 NA/JPN/TWN rear panel Component identification 8
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 9
    (two NEMA 5-15 output receptacles for surge and battery backup protection) Voltage configuration DIP switches Serial communications port USB communications port Input power cord with NEMA 5-15 plug (BSMI approved for TWN) UPS R1500 G2 INTL rear panel Item 1 2 3 4 5 6 7 8 Description Input circuit
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 10
    Item 9 Description Input power connector (IEC-320-C14 power inlet) Component identification 10
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 11
    contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 12
    is affixed to the shipping carton. IMPORTANT: Do not use the battery if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions. 2. Transport the packaged unit to its
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 13
    1. Attach the side-mounting brackets to the unit. 2. Loosen the wing nuts or hex nuts, and then extend the brackets to the desired length. Installation 13
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 14
    3. Use the cage nut tool to install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts. Installation 14
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 15
    5. Use the cage nut tool to install cage nuts or clip nuts into the front of the rack. 6. Insert a screw through the bottom hole of the mounting rail into the cage nuts or clip nuts. Installation 15
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 16
    7. Tighten the wing nuts or hex nuts. Installing the UPS Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 11)." WARNING: A risk of personal injury or damage to the equipment exists. Uneven loading of
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    energy: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. • Do not place tools or metal parts on top of batteries. IMPORTANT: Before performing the following tasks, be sure that the unit is powered down and disconnected from the utility power source. NOTE: A small
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 18
    Connect the battery lead to the battery terminal. Attaching the UPS front bezel Installation 18
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 19
    R1500 G2 JPN/TWN R1500 G2 NA R1500 G2 HP website (http://www.hp.com/go/rackandpower) to download the latest version of HP Power Manager. NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 20
    Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power management software requires the communications port to be appropriately cabled to the host computer. For
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 21
    Connect the UPS power cord to a grounded utility power outlet. When the UPS is plugged in, the batteries begin to charge. Power to the output receptacles designated for surge and battery backup is not available until the unit is powered up. For more information about receptacle control, see "Power
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 22
    (1) until the UPS beeps. The Power On, Load 1 and Load 2 LEDs illuminate, indicating that power is available at the UPS output receptacles. Charging the UPS batteries With the UPS in Standby mode (on page 23), allow the batteries to charge before putting the UPS into service. IMPORTANT: Charge the
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 23
    : • Power is available at the UPS receptacles. • The UPS charges the batteries as necessary. The UPS can be placed in Operate mode if either of the UPS front panel controls" on page 7) until the UPS acknowledges compliance with a short beep. The Power On, Load 1 and Load 2 LEDs ("UPS front panel LED
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 24
    initiated if the batteries are less than 90 percent charged. If the UPS detects a problem, the appropriate LED ("UPS front panel LED indicators" on page 8) illuminates and an audible alarm may sound. For information on what to do if the self-test detects a problem, see "Troubleshooting (on page 33
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 25
    Power management Power management software HP Power Manager software ensures maximum power reliability of computer systems software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp.com/go/rackandpower). HP Power Manager: • Does not
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 26
    UPS option card This component is hot-swappable and can be replaced without powering down the UPS. 1. (optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 24)." 2. Remove the two screws securing the option card and
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 27
    to be restarted or reconfigured. Replacing the batteries To replace the batteries: 1. Read and observe the requirements in "Important battery safety information" and "Battery care and storage guidelines (on page 27)." 2. Follow the instructions in "UPS battery replacement procedure (on page 28
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 28
    a UPS for an extended period, recharge the batteries ("Charging the UPS batteries" on page 22) every 6 months, and then update the battery recharge date label. UPS battery replacement procedure This component is hot-swappable and can be replaced without powering down the UPS. 1. (optional) To
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 29
    been successful, the alarm beeps, the On Battery LED illuminates and the General Alarm LED flashes. If this occurs, repeat the procedures in "Replacing the batteries (on page 27)," and check the battery terminal connections. If the condition persists, see "Troubleshooting (on page 33)." IMPORTANT
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 30
    . 8. Remove the UPS battery modules. 9. Remove the screws securing the UPS to the rack. 10. Remove the UPS from the rack. To replace the component, reverse the removal procedure. Updating the UPS firmware To update the UPS firmware, see the HP website (http://www.hp.com/go/rackandpower). Configuring
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 31
    OK to close the Advanced screen. 14. Click OK to close the Device Manager screen. 15. Run the firmware Flash batch file program. Follow the instructions provided with the program. Reassigning the USB COM ports To reassign a device from COM 1 to another port: 1. From the open Device Manager screen
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 32
    and all sources of ignition. 3. Stop the flow of material and contain or absorb small spills with dry sand, earth, or vermiculite. 4. Neutralize spilled battery acid with the special solutions contained in a spill kit or with a solution of 1 lb baking soda to 1 gallon of water. 5. Be sure the
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 33
    No On-Continuous No On-3 beeps/10 No seconds Off Off On-2 second No beep On Off On-1 second No beep On Flashing On-Continuous No Off Off On-2 second Yes beep Off Off On- 4 second Yes beep Off Flashing On-Continuous Yes On Off On-1 second No beep Troubleshooting 33
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 34
    On Battery LED (yellow) On battery-Output voltage is out of range On battery-Output power receptacle. 3. Allow the UPS batteries to charge for 24 hours. UPS operates on battery only Action: 1. Save your work )." UPS frequently switches between utility and battery power Action: 1. Check the input
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 35
    load devices, and then power down the UPS ("Powering down the UPS" on page 24) to conserve battery power. UPS cannot communicate with the host computer Action: • Verify only one communications port is connected to . • The line and neutral wires are not reversed in the wall outlet. Troubleshooting 35
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 36
    (22.8 in) 44 cm (17.3 in) 23 kg (50.5 lb) UPS input specifications NOTE: An asterisk (*) indicates the default setting. UPS model R1500 G2 NA R1500 G2 JPN/TWN R1500 G2 INTL Utility voltage frequency (auto-sensing) 50/60 Hz 50/60 Hz 50/60 Hz Available settings utility voltage ("Selecting the UPS
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 37
    Power protection specifications UPS model VA R1500 G2 NA R1500 G2 JPN/TWN R1500 G2 INTL 1440 1200 1440 1500 Nominal power rating 230 240 Output tolerance specifications Source of power Utility power (nominal range) Battery power Regulation -10% to +6% of nominal output voltage rating (within
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 38
    runtime Load, percent 20 50 80 100 Load, watts 200 500 800 1000 Estimated battery runtime at 100% battery charge 58 minutes 17 minutes 8 minutes 5 minutes Environmental specifications Feature Operating temperature Nonoperating temperature Relative humidity Operating altitude Nonoperating
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 39
    Pin number 1 2 3 4 5 6 7 8 9 Signal name Low batt TxD RxD DTR GND DSR - AC fail - Function Low battery relay contact; 20 mA, 30 Vdc contact rating Transmit to external device Receive from external device PnP from external device (tied to Pin 6) Signal common (
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 40
    /parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item UPS unit NA UPS unit JPN/TWN UPS unit INTL Battery Spare part number 418400-001 419011-291 419012-B31 418401-001 Hardware options For information on the supported hardware options
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 41
    /us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 42
    used under normal operating conditions and users comply with all instructions and labels. • The UPS is not damaged by battery spares are not available for a particular UPS model, the entire UPS, including its battery, is replaced. A Pre-Failure Battery warning is given 30 days before a battery
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 43
    no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. This recommendation does not
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 44
    computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 45
    this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 46
    -TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 46
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 47
    environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice Regulatory compliance notices 47
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 48
    to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Regulatory compliance notices 48
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 49
    Power cord statement for Japan Regulatory compliance notices 49
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 50
    workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 51
    Acronyms and abbreviations IEC International Electrotechnical Commission LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association PFC power factor corrected PnP plug and play UPS uninterruptible power system USB universal serial bus Acronyms and
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 52
    between battery and utility power 34 front panel buttons 7 front panel components 6 front panel LEDs 8 G General Alarm LED, location 8 General Alarm LED, troubleshooting 33 grounding methods 50 H hardware options 40 hardware, preparing to install 11 HP Power Manager 25 HP technical support 41
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 53
    Battery LED, troubleshooting 33 On button, location 7 Operate mode 23 operations, UPS 23 option card, replacing 26 ordering spares 40 output feature specifications 37 output specifications 36 output tolerance specifications 37 Overload LED, location 8 Overload LED, troubleshooting 33 overview, HP
  • HP R1.5 | HP UPS R1500 G2 User Guide - Page 54
    50 storing batteries 27 support 41 supported hardware 40 supported software 25 system configuration settings 19 T technical support 41 telephone numbers 41 temperature ranges (environmental) 38 Test/Alarm Reset button, location 7 testing batteries 29 testing LEDs 24 tools 11 troubleshooting 33
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HP UPS R1500 Generation 2
User Guide
Part Number 419178-002
December 2009 (Second Edition)