HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 HP StorageWorks
HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 Manual
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- HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 1
HP StorageWorks RDX Removable Disk Backup System User Guide Part number: 484933-001 First edition: June 2008 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 3
supported 11 How do I connect the drive to my server 11 What are the mounting requirements for an internal device 12 Mounting bay 12 Mounting hardware 12 HP StorageWorks RDX Removable Disk utility 12 Using the HP StorageWorks CD-ROM 12 2 Installing an internal RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 4
process 31 6 Replacing an internal RDX Removable Disk Backup System 33 To disconnect your drive 33 To reconnect your RDX Removable Disk Backup System 33 7 USB Configuration Guide 35 USB in HP StorageWorks devices 35 USB terminology 35 Setting up a USB network 36 USB cables 36 Index 37 4 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 5
of the RDX Removable Disk Backup System 11 2 Removing cover from typical server 14 3 Installing RDX Removable Disk Backup System 15 4 Orientation of special ProLiant internal connector 16 5 Connecting to a standard USB port 17 6 Connecting to a special USB port 17 7 Attaching USB and power - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 6
Tables 1 Document conventions 7 2 Power requirements 12 3 Power LED 29 4 Cartridge LED 30 6 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 7
RDX Removable Disk Backup System • Using the HP StorageWorks RDX Removable Disk Backup System • Troubleshooting the HP StorageWorks RDX Removable Disk Backup System Intended audience This guide is intended for users who install, operate and maintain HP StorageWorks RDX Removable Disk Backup Systems - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 8
Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Product warranties For information about HP StorageWorks product warranties, see the warranty information - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 9
com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 10
10 About this guide - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 11
RDX Removable Disk Backup Systems is a removable, ruggedized, hard disk drive system. This guide describes how to install and operate the HP StorageWorks RDX Removable Disk Backup System. For a detailed product specification, please refer to our World Wide Web site (http://www.hp.com). 1. Cartridge - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 12
your RDX Removable Backup System with utilities for getting the best performance from your drive. Use the HP StorageWorks CD-ROM to complete installation, as described in this guide, and to verify and troubleshoot performance after installation. It helps you to: • Install the RDX Removable Disk - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 13
2 Installing an internal RDX Removable Disk Backup System If you are installing an external RDX Removable Disk Backup System, please refer to "Installing an external RDX Removable Disk Backup System" on page 21. NOTE: It is important to ensure that you connect your drive to a USB 2.0 port. The drive - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 14
's drive bay. Use a regular Phillips screwdriver to attach the appropriate rails. Use the M3 screws provided with the server. If in doubt, refer to your HP ProLiant server documentation. 14 Installing an internal RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 15
• Mounting screws: Other HP ProLiant server models, such as ML350 and ML370, require the use of hardware. Refer to the manufacturer's documentation for instructions. • If you are installing on a server that requires a tray, place the RDX Removable Disk Backup System in the tray. • If you are - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 16
has an internal USB port and its location. This may be a Type A USB connector or a special 5-pin connector with one pin missing for keying. Three USB cables are supplied with your RDX Removable Disk Backup System. • Many HP ProLiant servers have the special USB connector on the system board, which - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 17
power cable to the RDX Removable Disk Backup System NOTE: The drive is not powered from the USB bus. It must be connected to the server's power supply. 1. Connect the Type B (square) connector on the USB cable to the internal RDX Removable Disk Backup System. RDX Removable Disk Backup System 17 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 18
spare power cable from the server's internal power supply to the power connector. 1 and 4. power cable 2 and 5. USB cable 3. RDX Removable Disk Backup System 6. server's power supply Figure 7 Attaching USB and power cable Secure the RDX Removable Disk Backup System NOTE: The server latches and - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 19
Mounting hardware used (HP ProLiant) Ensure that you use the correct mounting rails or locating screws, as described in "Attach mounting hardware" on page 14. The server also incorporates a locking mechanism to hold the RDX Removable Disk Backup System in place. 1. Push the server latch down to lock - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 20
20 Installing an internal RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 21
installing an internal RDX Removable Disk Backup System, please refer to "Installing an internal RDX Removable Disk Backup System" on page 13. In this chapter: • "Connecting the power and USB cables" on page 21 Connecting the power and USB cables An external HP RDX Removable Disk Backup System will - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 22
outlet. (The supplied power cord is appropriate for your geographical region.) NOTE: The RDX Removable Disk Backup System is not powered from the USB bus. It must be connected to the mains power supply. Figure 10 Connecting the power cable 22 Installing an external RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 23
click to run it manually. 3. Follow the instructions on the screen and restart the server when asked to do so. 4. Your RDX Removable Disk Backup System is now ready to use. Front panel The front of the RDX Removable Disk Backup System has an opening for inserting cartridges. A protective door covers - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 24
support your storage requirements. Order online at: http://www.hp.com/go/storagemedia. Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write-protect the cartridge. 1. Eject the cartridge from the RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 25
the unit with the keyed corner facing the upper left corner of the RDX Removable Disk Backup System. The cartridge fits in only one orientation. (The write-protect tab is on the back right of the cartridge.) 2. Push the cartridge gently into the unit until it locks into place with a clicking sound - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 26
has been ejected by the unit, grasp the exposed sides of the cartridge and pull it straight out. Removing power from the unit To ensure reliable operation, do not remove power from the unit during read, write, search, load and unload activities. 26 Operating your RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 27
5 Troubleshooting In this chapter: • "General Procedure" on page 27 • "Using the RDX utility for diagnostics " on page 30 • "Understanding the LEDs" on page 28 • "Emergency eject" on page 30 • "RDX Removable Disk Backup System does not appear in Device Manager" on page 31 • "Unit performance seems - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 28
hp.com). Perhaps move the drive to a more suitable site. Has a new operating system been installed in the host server? Has new backup software been installed? The problem could lie with the host or the software. Consult the server's operating manuals, the software manual, or seek help from a service - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 29
the correct RDX utility, see "RDX Removable Disk utility" on page 12. Install the RDX utility and try again. If necessary, use Windows Explorer to eject the cartridge (right-click on the drive letter for the RDX Removable Disk Backup System and select Eject). RDX Removable Disk Backup System 29 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 30
eject button or the right-click eject methods, use the following emergency eject hole method to recover the cartridge. 1. If using the internal RDX Removable Disk Backup System, turn off your server. If using the external RDX Removable Disk Backup System, unplug the power cable. 30 Troubleshooting - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 31
the exposed sides of the cartridge and pull the cartridge straight out. 4. Restart your server to reset the RDX Removable Disk Backup System. If using the external device, remember to reconnect the power cable before restarting your server. The RDX Removable Disk Backup System does not appear in the - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 32
http://www.hp.com/support 2. Disable USB boot in the BIOS and retry. 3. Attempt to eject the cartridge and retry boot, or boot with the RDX Removable Disk Backup System disconnected. 4. If using a FAT32 formatted cartridge, reformatting to another file system may fix the problem. 32 Troubleshooting - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 33
RDX Removable Disk Backup System immediately, you should insert a blanking plate into the empty bay. Replace the cover on the server and secure with screws, as appropriate. To reconnect your RDX Removable Disk Backup System Follow the step-by-step instructions in this User Guide. RDX Removable Disk - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 34
34 Replacing an internal RDX Removable Disk Backup System - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 35
7 USB Configuration Guide In this chapter: • "USB in HP StorageWorks devices" on page 35 • "USB terminology" on page 35 • "Setting up a USB network" on page 36 • "USB cables" on page 36 USB in HP StorageWorks devices The RDX Removable Disk Backup system is a USB 2.0 logo certified device. It supports - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 36
. If you are using a high-speed (USB 2.0) device, make sure that the USB host at the system and all the hubs between the device and host support high-speed (USB 2.0) transfer. When using a bulk transfer device, such as an RDX Removable Disk Backup System, do not use other USB devices that will place - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 37
, 14 connect power cable, 17 connect USB cable, 17 install drive, 15 installation, 13 prepare mounting bay, 13 secure drive, 18 USB cables, 16 which USB cable to use, 16 L LED cartridge activity, 24, 28 power, 29 troubleshooting, 28 loading cartridges, 25 RDX Removable Disk Backup System 37 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP StorageWorks - Page 38
support HP, 8 service locator website, 9 text symbols, 7 U unload emergency eject, 30 Unload button, 26 unloading cartridges, 25 eject button, 26 mouse right-click, 25 USB cable external drive, 21 internal drive, 16 USB cables internal drive, 16 usb cables, 36 usb configuration guide, 35 usb
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HP StorageWorks
RDX Removable Disk Backup System
User Guide
Part number: 484933–001
First edition: June 2008