HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 HP RDX USB 3.0
HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 Manual
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- HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 1
HP RDX USB 3.0 Removable Disk Backup System User Guide Abstract This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems. HP Part Number: EH969-90931 Published: September 2013 Edition: Third - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 2
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. WARRANTY STATEMENT: To obtain - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 3
Before you start 5 Overview...5 Which operating systems are supported 5 How do I connect the drive to my server 18 Unload using the eject button 19 Removing power from the unit 19 5 Troubleshooting 20 General Procedure...20 Understanding the LEDs...21 Power LED...21 Cartridge Activity LED... - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 4
System 24 7 USB Configuration Guide 25 USB in HP RDX 3.0 devices...25 USB terminology...25 Setting up a USB network...26 USB cables...26 8 Support and other resources 27 HP technical support...27 HP websites...27 Typographic conventions...27 Subscription service...28 Related documentation...28 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 5
be installed in some HP ProLiant servers. (See www.hp.com/storage/spock for details of which HP ProLiant server models are supported.) This guide describes how to install and operate the HP RDX USB 3.0 Internal and External Removable Disk Backup System. For a detailed product specification, please - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 6
for getting the best performance from your drive. Use the HP RDX Utility CD to complete installation, as described in this guide, and to verify and troubleshoot performance after installation. It helps you to: • Install the RDX Removable Disk utility which enables the eject function to operate - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 7
Disk (Windows Backup) using the HP RDX utility • Troubleshoot with the HP RDX Removable Disk utility • Download and install firmware updates from www.hp.com/support/rdx HP Storage SPOCK The RDX QuickSpecs on www.hp. using the SPOCK pages click on the link to the SPOCK User Guide. HP Storage SPOCK 7 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 8
to the installation instructions supplied with the product and the relevant ProLiant documentation. Note also the special instructions for returning a drive or workstation uses torx screws) • Your server or workstation manuals (for reference during installation) 2. Perform a normal system shutdown - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 9
Figure 2 Removing cover from typical server 4. Remove the filler panel from a spare 5¼-inch bay of your server or workstation, as described in your system's documentation. Keep any screws for use in Secure the RDX Removable Disk Backup System (page 12). 5. You are now ready to install your RDX - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 10
appropriate mounting hardware. Refer to the manufacturer's documentation for instructions. • If you are installing on a server or workstation on the system board. See the RDX QuickSpecs on www.hp.com for supported products. Connect the USB cable to the server or workstation It is recommended that - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 11
USB 3.0 or USB 2.0 Type A connector. USB 3.0 provides the best performance. If your server or workstation does not have a Type A connector, HP recommends installing a dedicated USB 3.0 host bus adapter. Figure 4 Connecting to a standard USB port Connecting to a 4-pin Intel or HP USB 2.0 header Many - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 12
2. Attach a spare power cable from the server or workstation's internal power supply to the power connector. Figure 6 Attaching USB and power cable 1 and 4 3 Power cable RDX Removable Disk Backup System 2 and 5 6 USB cable server or workstation's power supply Secure the RDX Removable Disk - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 13
No mounting hardware used 1. Use the M3 screws provided with the server or the M3 screws provided in the accessory kit. Check that the holes in the chassis are aligned with the holes in the sides of the drive and use a regular Phillips screwdriver to secure the M3 screws, as shown in the figure - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 14
3 Installing an HP RDX USB 3.0 External Removable Disk Backup System If you are installing an HP RDX USB 3.0 Internal Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 Internal Removable Disk Backup System (page 8). In this chapter: • Rear view of the external drive (page 14 - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 15
1. Plug the Type B (square) connector on the USB cable into the socket on the back of the RDX Removable Disk Backup System and connect the Type A (flat) connector to the server or workstation. Figure 9 Connecting the USB cable 2. Plug the rounded end of the AC adapter into the RDX Removable Disk - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 16
installation process. If it does not start automatically, locate the RDXInstallationWizard.exe program on the CD and double-click to run it manually. 3. Follow the instructions on the screen and restart the server or workstation when asked to do so. 4. Your RDX Removable Disk Backup System is now - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 17
RDX Removable Backup System supports any HP RDX cartridge. Cartridges are available in different capacities to support your storage requirements. , check the orientation and try again. Use the keyed corner as a guide to correct alignment, see Inserting a cartridge (page 18). Loading and unloading - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 18
2. Push the cartridge gently into the unit until it locks into place with a clicking sound. Figure 12 Inserting a cartridge 1. write protect tab 2. keyed corner Removing cartridges NOTE: For the eject function to operate correctly, the HP RDX utility should be installed immediately after - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 19
Unload using the eject button 1. Press the Eject button on the front panel. Figure 13 Ejecting a cartridge 1. cartridge activity LED 2. eject button NOTE: On the internal model, the Eject button is to the right of the cartridge slot. Figure 14 Front panel of an internal drive 2. The drive - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 20
? There could be an installation problem: 1. Check through the information in the relevant installation chapter of this guide. 2. Check the power connectors and RDX Ultility to download and install firmware upgrades from www.hp.com/support/rdx. Are you using new cartridges or a different brand of - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 21
server or workstation? Has new backup software been installed? The problem could lie with the host or the software. Consult the server or workstation's operating manuals, the software manual, or seek help from a service engineer. Understanding the LEDs Figure 15 Front panel with LEDs 1. cartridge - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 22
The unit is connected to a RDX service and carrying out a read, write allows you to diagnose problems with your RDX Removable support/rdx. • Test the unit and the cartridge. To run the RDX Utility for Windows Click Start > All Programs > RDX Utility > RDX Utility. For instructions Troubleshooting - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 23
are not necessary. See also USB Configuration Guide (page 25). Write Error If the backup to ensure you have at least Service Pack 1 installed. System will not for your system by checking www.hp.com/support 2. Disable USB boot in the BIOS and problem. The RDX Removable Disk Backup System does not - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 24
after you remove them. If there is a problem with the RDX Removable Disk Backup System, do not servicing. It is important to retain the cables; the replacement unit does not include cables. To reconnect your RDX Removable Disk Backup System Follow the step-by-step instructions in this User Guide - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 25
7 USB Configuration Guide In this chapter: • USB in HP StorageWorks devices (page 25) • USB terminology (page 25) • Setting up a USB network (page 26) • USB cables (page 26) USB in HP RDX 3.0 devices The RDX Removable Disk Backup system is a USB 3.0 logo certified device. It supports the superspeed - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 26
USB 2.0) device, make sure that the USB host at the system and all the hubs between the device and host support super-speed (USB 3.0) transfer rate otherwise the device will run at a slower USB 2.0 transfer rate. When using a external USB devices use the same USB cables. 26 USB Configuration Guide - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 27
information for HP storage products • www.hp.com/support/rdx - Support pages for the HP RDX Removable Disk product • www.hp.com/support/manuals - HP Support website, documentation • www.hp.com/support/downloads - HP Support website, firmware and software downloads Typographic conventions Table - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 28
information or specific instructions. NOTE: Provides additional information. Subscription service HP recommends that guide (available in English, French, German and Japanese) You can find these documents from the Manuals page of the HP Business Support Center website: www.hp.com/support/manuals - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 29
download fails, 23 fixed disk mode, 6 front panel, 16 LEDs, 16, 21 front view, 5 H handling cartridges, 17 help obtaining, 27 host problems, 20 HP technical support, 27 I inserting cartridges, 17 install drive external drive, 14 internal drive, 10 installation external drive, 14 internal drive - HP RDX1000 Internal Removable Disk Backup System Plus 2RDX1000 | HP RDX USB 3.0 - Page 30
R RDX utility, 6 installation, 16 troubleshooting, 22 related documentation, 28 S secure drive internal drive, 12 slow performance, 23 Subscriber's Choice, HP, 28 supported operating systems, 5 symbols in text, 28 T technical support HP, 27 service locator website, 27 text symbols, 28 U unload
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HP RDX
USB 3.0 Removable Disk Backup System
User Guide
Abstract
This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems.
HP Part Number: EH969-90931
Published: September 2013
Edition: Third