HP Rx2620-2 Recovering Windows Server 2003 on HP Integrity Servers
HP Rx2620-2 - Integrity - 0 MB RAM Manual
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HP Rx2620-2 manual content summary:
- HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 1
Known Good Configuration 4 Safe Mode 5 Add safe mode to the EFI boot option menu 6 Recovery Console 8 Launch from the Microsoft Windows Server 2003 CD 8 Launch from the HP Reinstallation DVD 9 Recovery Console Commands 10 Setup Repair and Parallel Installation 12 Automatic System Recovery - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 2
Known Good Configuration Use this startup option to reverse the most recent driver Built-in and registry changes since you last started the OS. Safe Mode Use this startup option to load a core set of drivers and Built-in services in order to troubleshoot problems. Recovery Console Setup Repair - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 3
. HP has tested ASR on Windows Server 2003 with SP1 on Integrity servers equipped with a USB floppy drive, a tape drive and a hard disk as backup destinations. Q: Is Recovery Console supported by Windows on Integrity servers? A: Yes. To run on Integrity severs, Recovery Console requires the use of - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 4
your server using LKG, the last change that you made to the server (for example, the installation of a driver) may be the cause of the startup problem. To recover from the problem, either remove or update the driver or program, and then test Windows for correct startup. Examine the system logs for - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 5
the server in Safe mode, Windows loads a minimal set of drivers and services. Use Safe mode when you have to identify and resolve problems that are caused by faulty drivers, programs, or services that start automatically. If the servers starts in Safe mode but not in normal mode, the system may - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 6
Extensible Firmware Interface (EFI) specification. EFI stores boot options in non-volatile random access memory (NVRAM), a storage medium that can be edited, but retains its state even after you power off the server. You can edit boot options in EFI NVRAM using two tools provided by Windows Server - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 7
boot option menu using nvrboot: 1. From the EFI shell, navigate to the MSUtil directory and execute the NVRBOOT.EFI command, as shown here: fs1:\> dir fs1:\> cd msutil fs1:\MSUtil> nvrboot NVRBOOT: OS Boot Options Maintenance Tool [Version 5.1.3550] *1. Windows Server 2003, Enterprise 2. Internal - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 8
a command-line environment in which you can enable and disable services, format drives, read and write data on a local drive, and perform other administrative tasks. Recovery Console is particularly useful if you need to repair your system by copying a file from a floppy disk or CD-ROM to your hard - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 9
Installation using Recovery Console". 9. Select the Windows installation that you want to repair. 10. Follow the instructions on screen; when prompted, type the password for the administrator account. From a GUI console: 1. Insert the HP Reinstallation DVD in the DVD drive of the Integrity server - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 10
the current Windows installation, in removable media, in the root directory of any hard disk partition, or in the local installation sources. By default, you cannot use wildcard characters. • dir displays a list of all files, including hidden and system files. • disable disables a system service or - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 11
sets the Recovery Console environment variables. • systemroot sets the current directory to %systemroot%. The fixmbr and fixboot commands available on Windows Server 2003 versions for x86 systems are not relevant for HP Integrity servers because Itanium-based systems do not have disks with MBR. 11 - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 12
Setup Repair and Parallel Installation To use a parallel installation to troubleshoot shutdown behavior: On a headless server running Windows Server 2003: 1. Insert the HP Reinstallation DVD in the DVD drive of the Integrity server. 2. Login from a Remote Desktop session. 3. Browse the DVD to locate - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 13
\ia64 and run the winnt32 command. The procedure on x86 systems includes the /cmdcons option; DO NOT use this on Integrity servers. 5. Choose New Installation and click Next to accept the default installation mode. 6. Enter the product key for your copy of the Windows Server 2003 OS. 7. Accept the - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 14
all of the disk configurations, but under some circumstances, it may not be able to). ASR then installs a simple installation of Windows and automatically starts to restore from backup using the backup ASR set. NOTE: ASR cannot be run from a headless server console. Back up an ASR set To create an - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 15
. Windows Setup proceeds to format the C: drive. Setup then installs a minimal operating system on the C: drive and restores information stored on the back up target device. If you backed up the ASR set to a hard disk, wait for the first reboot before connecting that hard disk to the server. 15 - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 16
ResQMe ResQme is an advanced support tool designed by HP support to troubleshoot system problems when all other recovery options fail. Introduced in the Windows on Integrity solution 3.40 release, ResQme enables HP Support to gather critical information even if the system is down and cannot be - HP Rx2620-2 | Recovering Windows Server 2003 on HP Integrity Servers - Page 17
www.hp.com/go/integrity To download the latest drivers, management agents, and other software -- including the SmartSetup CD, the SmartUpdate CD, and the Offline Diagnostics CD -- visit http://ww.hp.com/support/itaniumservers To download the latest documentation, visit http://docs.hp.com/en/windows
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Recovering Windows Server 2003 on HP Integrity Servers
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Last Known Good Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Add safe mode to the EFI boot option menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Recovery Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Launch from the Microsoft Windows Server 2003 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Launch from the HP Reinstallation DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Recovery Console Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setup Repair and Parallel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Back up an ASR set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recover from an ASR set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
ResQMe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17