HP SlateBook x2 HP SlateBook 10 x2 PC Maintenance and Service Guide
HP SlateBook x2 Manual
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- HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 1
HP SlateBook 10 x2 PC Maintenance and Service Guide - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2013 Document Part Number: 727166-001 Product notice This guide describes features that - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 4
iv Safety warning notice - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 5
9 Miscellaneous parts ...11 Sequential part number listing 12 4 Removal and replacement procedures preliminary requirements 15 Tools required ...15 Service considerations ...15 Plastic parts ...15 Cables and connectors 16 Grounding guidelines ...16 Electrostatic discharge damage 16 Packaging and - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 6
up and recovering your data 46 Updating apps, widgets, and the operating system 46 Back up and reset ...46 Factory data reset ...47 Android system recovery mode 47 7 Power cord set requirements 48 Requirements for all countries 48 Requirements for specific countries and regions 48 8 Recycling - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 7
Category Product Name Processor Chipset Graphics Panel Memory Storage Audio and video Description HP SlateBook 10 x2 PC NVIDIA® T40S 1.8-GHz processor (4-plus-1®, quad) NVIDIA Tegra 4, ARM® Cortex-A15 MPCore® 2D and 3D graphics Supports HD playback, streaming, and recording at 1080p and 30fps - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 8
wireless local area network (WLAN) options by way of wireless module One built-in WLAN antenna Supports Miracast Supports a Broadcom BCM4334 802.11abgn 1×1 Wi-Fi + BT 4.0 Combo Adapter HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and writes data to - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 9
Category Operating system Serviceability Description Preinstalled: Android 4.2 Supports Android next version upgrade End user replaceable parts: AC adapter 3 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 10
Tablet Item (1) (2) (3) (4) (5) (6) Component WLAN antenna Internal microphone Webcam light Front webcam Power button Rear webcam Item (7) (8) (9) (10) (11) (12) Component Speakers (2) Alignment openings (2) Headphone/microphone jack Docking port Memory card reader Speaker and headphone volume - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 11
base Item (1) (2) (3) (4) (5) Component Caps lock key Alignment posts (2) Mute key Tablet release latch Docking connector Keyboard Item (6) (7) (8) (9) (10) Component HDMI port Power connector Memory card reader USB port Headphone/microphone jack Item (1) (2) (3) Component Back key fn key - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 12
3 Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number are located on the left edge of the tablet. You may need the information when you travel internationally or when you contact support. 6 Chapter 3 Illustrated parts catalog - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 13
Tablet major components Item (1) (2) (3) (4) (5) Component Spare part number Display panel (10.1-inch, AG, UWVA, WLED TouchScreen) 728152-001 2-cell, 25-Wh, 2.86-Ah, Li-ion battery (for use only in the tablet, includes cable) 722232-005 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 14
Item (6) (7) (8) (9a) (9b) (10) (11) (12) (13) Component Spare part number Display panel cable (included in the Display Panel Cable Kit, spare part number 728142-001) System board equipped - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 15
Keyboard base major components Keyboard base major components 9 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 16
Item (1) (2) (3) (4) (5) (6) Component Spare part number HP TabletBook 10 x2 PC: The tablet is spared at the subcomponent level only. For tablet subassembly spare part base, includes cable) 722231-005 Media card reader board (includes cable) 728148-001 10 Chapter 3 Illustrated parts catalog - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 17
Bottom cover (includes rubber foot): In royal blue finish In smoke silver finish In snow white finish Miscellaneous parts Component 20-W AC adapter (non-PFC) HP micro-USB-to-USB cable Power cord (3-pin, black, 1.83-m): For use in Argentina For use in Australia For use in Denmark For use in - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 18
728139-001 Bottom cover in snow white finish (includes rubber foot) 728140-001 Bottom cover in royal blue finish (includes rubber foot) 728141-001 HP micro-USB-to-USB cable 728142-001 Display Panel Cable Kit (includes display panel cable and TouchScreen cable) 728143-001 Bezel for use only - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 19
cable) 728149-001 TouchPad (includes cable) 728150-001 Power button board (includes cable) 728151-001 Volume button board (includes cable) 728152-001 10.1-inch, AG, UWVA, WLED TouchScreen display panel 728153-001 Rubber Feet Kit (includes keyboard base rubber feet) 728154-001 Speaker Kit - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 20
Spare part number Description 728160-AD1 Keyboard/top cover for use in South Korea 728160-B31 Keyboard/top cover for use in the Netherlands 728160-BG1 Keyboard/top cover for use in Switzerland 728160-DB1 Keyboard/top cover for use in Canada 728160-DH1 Keyboard/top cover for use in Denmark, - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 21
procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind parts. Apply pressure only at the points designated in the maintenance instructions. Tools required 15 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 22
Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper little as 700 V. Event Walking across carpet Walking across vinyl floor Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 55% 7,500 V 3, - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 23
vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55% 400 V 400 V 2,000 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 24
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 25
a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 26
replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. This chapter provides removal and replacement procedures - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 27
2. Remove the display enclosure (2) from the tablet. 3. Remove the display enclosure. Reverse this procedure to install the display enclosure. Rear webcam Description Rear webcam (includes cable) Spare part number 728159-001 Before removing the rear webcam, follow these steps: 1. Turn off the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 28
Remove the rear webcam: 1. Disconnect the battery cable from the system board. 2. Release the zero insertion force (ZIF) connector (1) to which the rear webcam cable is attached, and then disconnect the rear webcam cable from the system board. 3. Detach the rear webcam ribbon cable (2) from the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 29
4. Remove the rear webcam (3) and cable. Reverse this procedure to install the rear webcam. Front webcam Description Front webcam (includes microphone and cable) Spare part number 728159-001 Before removing the front webcam, follow these steps: 1. Turn off the tablet. If you are unsure whether - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 30
3. Remove the Phillips PM2.0×2.0 screw (3) that secures the front webcam to the display assembly. 4. Remove the front webcam (4) and cable. Reverse this procedure to install the front webcam. Display panel cable NOTE: The display panel cable is included in the Display Panel Cable Kit, spare part - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 31
3. Remove the display panel cable (3). Reverse this procedure to install the display panel cable. Wireless antenna Description Antenna Kit (includes wireless antenna cable and transceiver) Spare part number 728134-001 Before removing the wireless antenna, follow these steps: 1. Turn off the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 32
4. Detach the wireless antenna transceivers (4) from the surfaces of the battery and the display panel frame. (The wireless antenna transceiver is attached to the surfaces of the battery and the display panel frame with double-sided tape.) 5. Remove the wireless antenna. Reverse this procedure to - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 33
Remove the power button board: 1. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. 2. Detach the power button board cable (2) from the battery. (The power button board cable is attached to the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 34
Volume button board Description Volume button board (includes cable) Spare part number 728151-001 Before removing the power button board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 35
TouchScreen cable NOTE: The TouchScreen cable is included in the Display Panel Cable Kit, spare part number 728142-001. Before removing the TouchScreen cable, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 36
page 29) WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 37
3. Remove the battery (3) from the display assembly. Reverse this procedure to install the tablet battery. Bezel Description For use only in Asian Pacific (AP) countries and regions and Japan For use only in European, Middle Eastern, and African (EMEA) countries and regions For use only in Latin - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 38
3. Disconnect all external devices from the tablet. 4. Remove the display enclosure (see Display enclosure on page 20), and then remove the following components: a. Rear webcam (see Rear webcam on page 21) b. Front webcam (see Front webcam on page 23) c. Display panel cable (see Display panel cable - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 39
Speakers Description Speaker Kit (includes left and right speakers and cables) Spare part number 728154-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 40
5. Remove the speakers (5). Reverse this procedure to install the speakers. System board Description Equipped with an NVIDIA T40S 1.8-GHz processor (4-plus-1, quad), 64-GB of memory, and a graphics subsystem with UMA memory (includes WLAN module and replacement thermal material) Equipped with an - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 41
c. Display panel cable (see Display panel cable on page 24) d. Wireless antenna (see Wireless antenna on page 25) e. Power button board (see Power button board on page 26) f. Volume button board (see Volume button board on page 28) g. TouchScreen cable (see TouchScreen cable on page 29) h. Battery ( - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 42
Keyboard base component replacement procedures CAUTION: Keyboard base components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the keyboard base and void the warranty. This chapter provides removal and replacement procedures for - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 43
WARNING! To reduce potential safety issues, use only the battery provided with the keyboard base, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 44
Remove the keyboard base battery: 1. Disconnect the battery cable (1) from the keyboard baseing board. 2. Remove the eight Phillips PM2.0×2.5 screws (2) that secure the battery to the keyboard/ top cover. 3. Remove the keyboard base battery (3). Reverse this procedure to install the keyboard base - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 45
Remove the media card reader board: 1. Release the ZIF connector (1) to which the media card reader board cable is attached, and then disconnect the media card reader board cable from the docking board. 2. Detach the media card reader board cable (2) from the keyboard/top cover. (The media card - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 46
Before removing the hinge assembly, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet and - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 47
Docking board Description Docking board Spare part number 728155-001 Before removing the docking board, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 48
3. Remove the docking board (2). Reverse this procedure to install the docking board. 42 Chapter 4 Removal and replacement procedures preliminary requirements - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 49
TouchPad Description TouchPad (includes cable) Spare part number 728149-001 Before removing the TouchPad, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 50
(unpressurized) Operating 44 Chapter 5 Specifications Metric U.S. 25.8 cm 18.2 cm 0.9 cm 0.6 kg 10.2 in 7.2 in 0.4 in 1.3 lbs 25.8 cm 19.4 cm 1.0 cm 0.6 kg 10.2 in 7.6 in 0.4 in 1.3 lbs 25.8 cm 19.4 cm 2.1 cm 1.2 kg 10.2 in 7.6 in 0.8 in 2.7 lbs 15V dc 1.33A - 19.95W 5°C to 35°C -20 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 51
Metric U.S. Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. 45 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 52
download system updates automatically and notify you when it is ready to install these updates. If you want to update the operating system manually, go to http://www.hp.com/ support. You can also set preferences for backing up and restoring your data in case of loss. Back up and reset 1. To access - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 53
then touch Settings. 2. Under PERSONAL, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen instructions. Android system recovery mode 1. Press the power button, and then touch Power off. 2. Press the power button and the volume down button at the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 54
for evaluation in the country or region where the power cord set will be used. ● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 55
Country/region Accredited agency Applicable note number France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 56
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 57
, product description 1 B back key 5 battery removal 30, 37 spare part numbers 7, 10, 12, 30, 37 bezel removal 31 spare part numbers 8, 12, 31 bottom cover removal 36 buttons power 4 speaker and headphone volume 4 C cables, service considerations 16 caps lock key 5 chipset, product description 1 - HP SlateBook x2 | HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 58
operating system, product description 3 P packaging guidelines 18 plastic parts, service considerations 15 ports docking 4 HDMI 5 product description 2 USB 5 power release latch 5 tools required 15 TouchPad removal 43 spare part number 10, 13, 43 TouchScreen cable removal 29 spare part number 8, 12,
HP SlateBook 10 x2 PC
Maintenance and Service Guide