HP Spectre XT TouchSmart Ultrabook 15-4010nr HP SpectreXT TouchSmart Maintenan
HP Spectre XT TouchSmart Ultrabook 15-4010nr Manual
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HP Spectre XT TouchSmart Ultrabook 15-4010nr manual content summary:
- HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 1
HP SpectreXT TouchSmart Maintenance and Service Guide - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 2
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 4
iv Safety warning notice - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 5
parts ...21 Sequential part number listing 22 4 Removal and replacement procedures 27 Preliminary replacement requirements 27 Tools required ...27 Service considerations 27 Plastic parts 27 Cables and connectors 27 Drive handling 28 Grounding guidelines 28 Electrostatic discharge damage 28 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 6
Service tag ...32 Bottom cover ...33 Battery ...35 RTC battery ...36 WLAN module ...37 Fan ...39 Solid-state drive ...40 Power button board 41 Hard drive ... - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 7
Remove everything and reinstall Windows 84 Recovering using HP Recovery Manager 84 What you need to know 85 Using the HP Recovery partition to recover a minimized image (select models only 85 Using HP Recovery media to recover 86 Changing the computer boot order 86 Removing the HP Recovery - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 8
viii - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 9
-MB L3 cache, 17 W) Mobile Intel HM77 PCH (platform controller hub) chipset Intel HD Graphics 4000 integrated universal memory architecture (UMA) graphics Support for BD playback with HD Decode and DX11 15.6-in full high-definition (FHD), wide light-emitting diode (WLED), BrightView (BV), UWVA (1920 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 10
(92HD99) Beats signature audio profile applied to both headphones and external speakers Separate discrete amplifiers for headphone and audio out jacks Supports Microsoft Premium requirements Integrated HP TrueVision HD slim webcam (fixed [no tilt], activity LED, 1280×720 by 24 frames per second - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 11
External media cards Ports Keyboard/pointing devices Power requirements Security Operating system Serviceability Description 2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 12
2 External component identification Display Item (1) (2) (3) (4) Component Internal display switch Internal microphones (2) Webcam light Webcam 4 Chapter 2 External component identification Description Turns off the display and initiates Sleep if the display is closed while the power is on. - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 13
Buttons, speakers, and antennas Item (1) Component Power button (2) WLAN antennas (2)* Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 14
, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app from the Start screen, select My computer, and then select User guides. Keys Item (1) (2) (3) (4) (5) Component esc key fn key Windows logo key Action keys Windows - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 15
Lights Item (1) Component Power light (2) Keyboard backlight light (3) Mute light (4) Wireless light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 16
. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter 2 External component identification - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 17
Left side Item (1) (2) (3) (4) (5) Component RJ-45 (network) jack lights (2) RJ-45 (network) jack HDMI port Thunderbolt DisplayPort USB 3.0 ports (2) Description ● White: The computer is connected to a network. ● Amber: The computer is connected to a network and activity is occurring on the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 18
at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. Item (1) Component Digital Media Card Reader Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 19
safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 20
Bottom Item (1) (2) Component Speakers (2) Vent Description Produce sound. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 21
3 Illustrated parts catalog 13 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 22
provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) Description Product name Serial number information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 23
Computer major components Computer major components 15 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 24
Item (1) (2) (3) (4) (5) (6) (7) (8a) Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19. Top cover: Top cover for use only with keyboard - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 25
Item (8b) (9) Component Spare part number Keyboard shield System board (includes processor and replacement thermal material): Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 26
Item (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) Component Spare part number Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 27
Item (21) (22) (23) Component Spare part number Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive 700805-001 connector cable, and screws) Power connector cable (includes bracket) 700802-001 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) 697311-001 Bottom cover ( - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 28
Item (5) (6) (7) Component Display panel touch cable (not illustrated) Display enclosure, includes: Left and right display hinge covers Left and right display hinges Display enclosure Spare part number 712412-001 700797-001 20 Chapter 3 Illustrated parts catalog - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 29
Mass storage device Item (1) (2) (3) (4) (5) Description Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-GB, 7200-rpm, 7.0-mm hard drive 703267-001 500-GB, 5400-rpm, 7.0-mm hard drive 683802-001 Hard Drive Hardware Kit, includes - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 30
Component For use in Europe For use in Israel For use in North America For use in Switzerland For use in the United Kingdom and Singapore Screw Kit Spare part number 490371-021 490371-BB1 490371-001 490371-111 490371-031 700809-001 Sequential part number listing Spare part number Description - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 31
Spare part number Description 700801-001 HP 15.6-in protective cover 700802-001 Power connector cable (includes bracket) 700803-001 Fan (includes cable) 700804-001 Heat sink (includes replacement thermal material) 700805-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 32
Spare part number Description 700807-171 Keyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-251 Keyboard with backlight - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 33
Spare part number Description 700814-601 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 34
Spare part number Description 704055-501 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 35
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 36
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 37
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 38
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 39
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 40
, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 35 for battery removal instructions. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 41
describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Bottom cover Description Bottom cover Spare part number 671731-001 Before disassembling the computer, follow these steps: 1. Turn - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 42
3. Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer. 4. Lift the rear right corner (1) of the bottom cover until the cover detaches from the computer, and then remove the bottom cover (2) from the computer. Reverse this procedure to install the bottom cover. 34 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 43
Battery Description 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) Spare part number 697311-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 44
RTC battery Description RTC battery (includes cable and double-sided tape) Spare part number 686922-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 45
country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 46
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 47
Fan Description Fan (includes cable) Spare part number 700803-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 48
Solid-state drive Description 256-GB 128-GB 32-GB Spare part number 700813-001 700812-001 700811-001 Before removing the solid-state drive, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 49
Power button board Description Power button board (includes cable) Spare part number 700891-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 50
4. Remove the power button board (4). Reverse this procedure to install the power button board. 42 Chapter 4 Removal and replacement procedures - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 51
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 700805-001. Description 500-GB, 7200-rpm, 7.0-mm hard drive 500-GB, 5400-rpm, 7.0-mm hard - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 52
3. Remove the hard drive (3). NOTE: As the hard drive is being removed, make sure the hard drive cable is released from beneath the multimedia board cable (4). 4. If it is necessary to disassemble the hard drive, perform the following steps: a. Position the hard drive with the connector toward you. - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 53
Reverse this procedure to reassemble and install the hard drive. Display assembly subcomponents NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. To remove the display assembly and access the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 54
6. Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover. 7. Open the display hinges as far as they will open (1). 46 Chapter 4 Removal and replacement procedures - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 55
8. Remove the display assembly (2) from the computer. 9. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 56
10. If it is necessary to replace the display panel: a. Remove the two Phillips PM1.5×2.0 screws (1) that secure the hinge covers to the display enclosure. b. Remove the left and right hinge covers (2) from the display enclosure. The hinge covers are included in the display enclosure spare part kit, - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 57
can result in damage to the display panel. a. Turn the display panel upside down with top edge toward you. b. Release the adhesive support strip (1) that secures the display panel cable connector to the display panel. c. Disconnect the display panel cable (2) from the display panel. d. Detach - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 58
e. Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. f. Remove the display panel cable. The display panel cable is available using spare part number 700800-001. 12. If it is necessary to replace the webcam/microphone module: CAUTION: Handle the webcam/microphone - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 59
b. Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 700818-001. Reverse this procedure to reassemble and install the display assembly. Component replacement - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 60
TouchPad Description TouchPad (includes cable) Spare part number 701825-001 Before removing the TouchPad, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 61
4. Remove the front speaker cables (1) from the clips built into the top cover and the top edge of the TouchPad. 5. Lift the top edge of the TouchPad (2) until it rests at an angle. 6. Slide the TouchPad (3) forward, and then remove the TouchPad. Reverse this procedure to install the TouchPad. - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 62
Front speakers Description Front speakers (includes left and right front speakers, cables, and 4 rubber isolators) Spare part number 700810-001 Before removing the front speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 63
5. Remove the front speakers (5). NOTE: The front speakers include four rubber isolators (6). These isolators are crucial to the performance of the speakers. Reverse this procedure to install the front speakers. Component replacement procedures 55 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 64
TouchPad LED board Description TouchPad LED board (includes cable) Spare part number 700012-001 Before removing the TouchPad LED board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 65
Power connector cable Description Power connector cable (includes bracket) Spare part number 700802-001 Before removing the power connector cable, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 66
5. Remove the power connector (5) and cable. Reverse this procedure to install the power connector cable and bracket. 58 Chapter 4 Removal and replacement procedures - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 67
Multimedia board Description Multimedia board (includes audio port, Card Reader, USB port, and cable) Spare part number 701820-001 Before removing the multimedia board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 68
memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 69
2. Remove the memory shield (3). 3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 4. Remove the memory module (2) by pulling the module away from the slot at an angle. Component replacement procedures 61 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 70
Reverse this procedure to install a memory module. System board Description Spare part number Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 71
Description Spare part number Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 72
Remove the system board: 1. Disconnect the following cables from the system board: (1) Display panel touch cable (2) Rear speaker cable (3) Power button board cable (4) Display panel cable (5) WLAN antenna cables (6) Front speaker cable (7) Hard drive connector cable (8) Keyboard backlight cable (9) - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 73
3. Remove the system board (3). Reverse this procedure to install the system board. Heat sink Description Heat sink (includes replacement thermal material) Spare part number 700804-001 Before removing the heat sink, follow these steps: 1. Turn off the computer. If you are unsure whether the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 74
with the heat sink and system board spare part kits. Thermal paste is used on the processor (1) and the section of the heat sink (2) that services it. 66 Chapter 4 Removal and replacement procedures - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 75
Reverse this procedure to install the heat sink. RJ-45 jack cover Description RJ-45 jack cover Spare part number 701816-001 Before removing the RJ-45 jack cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 76
Remove the RJ-45 jack cover: 1. Turn the system board upside down, with the USB connectors toward you. 2. Remove the two Phillips PM2.0×4.5 screws (1) that secure the RJ-45 jack cover to the system board. 3. Turn the system board right side up, with the USB connectors toward you. 4. Remove the RJ-45 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 77
Keyboard NOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable, keyboard shield, and pointing stick cable. For use in country/region Spare part number For use in country/region Keyboard with backlight and pointing stick: For use in Belgium 700807-A41 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 78
Remove the keyboard: 1. Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover. 2. Remove the 8 Phillips PM1.5×2.0 screws that secure the keyboard shield to the top cover. 3. Remove the keyboard shield. 70 Chapter 4 Removal and replacement procedures - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 79
4. Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) that secure the keyboard to the top cover. 5. Remove the keyboard (3). Reverse this procedure to install the keyboard. Rear speakers Description Rear speakers (includes left and right rear speakers, cables, - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 80
Remove the rear speakers: 1. Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers to the top cover. 2. Remove the rear speakers (2) from the top cover. NOTE: The rear speakers include two rubber isolators (6). These isolators are crucial to the performance of the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 81
3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. Battery (see Battery on page 35) b. Fan (see Fan on page 39) c. System board (see System board on page 62) Remove the WLAN antenna: 1. Detach - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 82
in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 83
disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 84
or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 76 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 85
6 Specifications Computer specifications Metric U.S. Dimensions Width 37.79 cm 14.88 in Depth 25.44 cm 10.02 in Height (front to rear) 1.79 to 2.22 cm 0.72 to 0.87 in Weight 2.25 kg 4.86 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A - 65 W Temperature - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 86
15.6-inch SGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 19.60 cm 34.70 cm 39.80 cm Up to 16.8 million 200:1 (typical) - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 87
5400 rpm *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 79 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 88
and backups ● Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. about the tools provided, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating recovery media and backups Recovery - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 89
software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/ - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 90
Select Recovery Media Creation, and follow the on-screen instructions to continue. If you ever need to recover the Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem events. Even if you did not manually create a restore point, you can choose - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 91
you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for your permission or password when using Refresh. See Windows - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 92
f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 93
system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Restore and recovery 85 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 94
, and then press f9 for boot options. 4. Select the optical drive or USB flash drive you want to boot from. 5. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 95
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 96
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 97
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 98
12 bottom cover removal 33 spare part number 19, 22, 33 button components 5 buttons power 5 TouchPad 8 TouchPad on/off 8 C cables, service considerations 27 caps lock light 8 chipset, product description 1 components antennas 5 bottom 12 buttons 5 display 4 keys 6 left-side 9 lights 7 right-side - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 99
part number 18, 25, 59 mute light 7 N network jack 9 O operating system, product description 3 P packaging guidelines 30 plastic parts, service considerations 27 pointing device, product description 3 ports DisplayPort 9 HDMI 9 product description 3 USB 2.0 11 USB 3.0 9 power button 5 power button - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 100
part number 22, 24 security cable slot, location 11 security, product description 3 serial number 32 service considerations cables 27 connectors 27 plastic parts 27 service tag 14, 32 serviceability, product description 3 solid-state drive product description 2 removal 40 spare part numbers 18, 21 - HP Spectre XT TouchSmart Ultrabook 15-4010nr | HP SpectreXT TouchSmart Maintenan - Page 101
HP SpectreXT TouchSmart
Maintenance and Service Guide