HP StorageWorks MSA2324fc HP MSA Software Tools User Guide (635663-001, Novemb
HP StorageWorks MSA2324fc Manual
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- HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 1
User Guide Abstract This document provides overviews, installation instructions, and operational information for the following HP Modular Smart Array (MSA) software tools: • HP P2000/MSA2000 Modular Smart Array Software Support/Documentation DVD • HP MSA Device Discovery Tool • HP P2000 MSA Firmware - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 2
of Microsoft Corporation. Revision History Revision #1 October 2011 Initial release, with chapters for the HP MSA Support Software/Documentation DVD, HP MSA Device Discovery Tool, HP MSA Firmware Update Tool, HP MSA Performance Tool, and HP P2000 Software Plug-in for VMware VAAI vSphere - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 3
for each MSA platform model 6 Installing a new MSA system...7 Obtaining user documents...7 Obtaining drivers...7 Obtaining firmware...7 Obtaining and running software tools 8 Registering the MSA and getting service 8 2 HP MSA Device Discovery Tool 9 Installing the tool...9 Accessing the tool - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 4
statistics 55 6 Support and other resources 56 Contacting HP...56 Typographic conventions...56 A Installation instructions for Smart Components 57 Installing a Smart Component from the HP MSA Software Support/Documentation DVD 57 Installing a Smart Component from a downloaded software package - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 5
from any of the MSA product websites and the HP Support > Download drivers and software page: http://www.hp.com/support/downloads. NOTE: HP recommends maintaining the latest version of the DVD ISO image on a network share for easy access to software tools and user documents. Creating a physical DVD - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 6
instructions, user guides, and reference manuals ("Obtaining user documents" (page 7)) • Software-Software downloads, including hardware drivers and Microsoft hotfixes ("Obtaining drivers" (page 7)) • Firmware-MSA array controller enclosure and drive enclosure firmware ("Obtaining firmware - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 7
port IP properties on the controller enclosure. (Click the link in the checklist or see the MSA user guide.) i. Configure the array and its storage, including updating firmware on components and configuring the drives. (See the MSA user guide.) Obtaining user documents The Documents tab provides - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 8
Tool • HP P2000 MSA Firmware Update Tool • HP P2000 MSA Performance Tool Registering the MSA and getting service The Service tab provides links to the following service-related options: • Product registration • Warranty • Support • Services • Subscriber's Choice • Learning center 8 HP P2000/MSA2000 - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 9
following MSA array and drive enclosures: • HP 2000 Modular Smart Array (MSA2000 and MSA2000 G2) • HP P2000 Modular Smart Array Systems (P2000 G3) Smart Component on the HP MSA Software Support/Documentation DVD or on the HP website. For details, see "Installation instructions for Smart Components" - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 10
to control the of available actions, such as Launch Storage Management Utility, Launch Telnet, or the Abort button.) • To update the display, click Refresh. Default save location in Windows environments: \hp\msa\ MSALogs\ • Default save location in Linux environments: /var/log/hp - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 11
is updated based on hp/msa/msalogs NOTE: This generates the same report as File>Save, but the default filename differs and the file is automatically opened. Launch Telnet-Launches a Telnet session on the device selected in the Discovered devices navigation tree. (If this option is not supported - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 12
and enable this service under Control Panel > Administrative Tools > Services. Help menu The following options are available in the Help menu: Help-Displays the MSA Device Discovery Tool online help. About-Displays a pop-up window with MSA Device Discovery Tool version information. 12 HP MSA Device - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 13
arrays have access to the latest firmware enhancements and fixes. The Firmware Update Tool locates and displays information about the following MSA arrays: • HP P2000 G3 Modular Smart Array Systems (P2000 G3 MSA) • HP 2000 G2 Modular Smart Array (MSA2000 G2) • HP 2000 Modular Smart Array (MSA2000 - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 14
to initiate firmware updates ("Discovering arrays and updating firmware" (page 16)) • Firmware-Lists available firmware on hp.com, including firmware details and release notes, and includes the option to download firmware to the local host ("Viewing the firmware catalog or downloading firmware for - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 15
radio button for the tool to use the default username and password that was assigned to the array when shipped from the factory. • Use credentials specified below-Select this radio button to enter a specific username and password that the Firmware Update Tool uses to access arrays. (Credentials must - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 16
update the versions of firmware listed as available, click the Refresh Catalog button. The tool obtains the latest firmware catalog and updates following information is included in the Table of Discovered Arrays: System Name-User-defined name assigned to the array This field is interactive: • Click - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 17
A is on the first line; the version installed on controller B is on the second line. Latest Web Updates-Most recent firmware available on the hp.com website NOTE: To display all firmware versions available for download, select the Show All Updates check box, located above the table, near the right - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 18
on the system Details-Clickable button to access more information about the firmware Type-File type of the download (Raw Firmware, Windows Smart Component, or Linux Smart Component) Supported Devices-List of MSA devices on which this firmware can be installed 18 HP P2000 MSA Firmware Update Tool - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 19
as possible. Optional Up-to-date HP recommends updating to this firmware version if the system is affected by one of the documented fixes or if there is a preference to use any of the included enhancements. Firmware installed on the array is the same as the latest version available. No action is - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 20
displaying the following information about the tool: Version-Version number assigned to the software release Release Date-Date the software was released to the HP website Viewing online help The help icon opens the HP P2000 MSA Firmware Update Tool Online Help. Detailed screen and field definitions - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 21
) Installing the tool This software tool is delivered as a Smart Component on the HP MSA Software Support/Documentation DVD or on the HP website. For details, see "Installation instructions for Smart Components" (page 57). Accessing the tool The following access methods are available: • Desktop - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 22
metrics ("Viewing performance data" (page 25)) • Schedule-Parameters for collection schedules ("Collecting performance data" (page 25)) Directly under the HP P2000 MSA Performance Tool banner, the following menus are provided: • Settings-Parameters for device discovery ("Configuring the tool" (page - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 23
below-Select this radio button to enter the MSA CLI user name and password for the tool to use. (Monitor-level credentials are sufficient for this tool.) SNMP settings-SNMP community string used for discovering MSA arrays over the network • Use defaults (Default)-Select this radio button to use the - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 24
. This field is interactive: • Hover the mouse over the icon to find out more information about the problem. • Click the icon to open a pop-up window and correct the problem. The most common problem is the need to enter a valid username and password for that array. 24 HP P2000 MSA Performance Tool - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 25
why the tool cannot access the array include an unknown password or incompatible array firmware. For more information and recommended actions, locate that array on the Arrays tab. • To reset the parameter fields, click Clear. • To update the display, click Refresh. • To stop collecting data so that - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 26
To view performance information for a different array, select an array from the Discovered Arrays list in the left pane. • To update the tables with the latest information, click Refresh. • To open an explorer window to navigate to files containing collected performance information, click View Files - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 27
the previously obtained sample for the selected array, click View Config. A pop-up window presents a separate table for the controllers, host ports, vdisks, volumes, and disks in the array. Each table includes configuration, performance, and health status details. • To view or print performance data - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 28
Statistics Group (controllers, host ports, vdisks, volumes, or disks) b. Select Objects (specific controllers, host-ports, vdisks, volumes, or disks) c. Select (controllers, host-ports, vdisks, volumes, or drives). Minimum required P2000 G3 MSA controller firmware version is indicated. 28 HP P2000 - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 29
. nl Cache Hit Ratio (Read, Write) Controller individual metrics Available with P2000 G3 MSA firmware version CPU Load (%)-Percentage of time the CPU is cache since last counter reset. TS230 or later Write Cache Hits-For the controller that owns the volume, the number of times the block written - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 30
Size (Read,Write,Total) Host-port individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per second, calculated over the interval since this last requested. Queue Depth-Number of pending I/O operations currently being serviced. 30 HP P2000 MSA Performance Tool - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 31
Bytes per second (Read,Write,Total) nl . nl Average IO Size (Read,Write,Total) vdisk individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per second, calculated over the interval since this statistic was last requested. Write IOPs-Write operations per second - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 32
MSA firmware version number of times the block written to is found in cache. Write Cache Misses-For the controller that owns the volume, the number of times the block written to is not found in cache. Write Cache Hit Ratio (%)-Percent of writes served from cache since last counter reset. 32 HP - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 33
G3 MSA firmware version serviced. Smart Count Port 1-Number of SMART events recorded. TS200 or later IO Timeout Count Port 1-Number of timeouts when accessing the disk. No Response Count Port 1-Number of times the disk did not respond. Spinup Retry Count Port 1-Number of attempts by the storage - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 34
firmware version not respond. Spinup Retry Count Port 2-Number of attempts by the storage system to spin up the disk. Number of Media Errors Port 2-Number of media errors generated by the disk, as specified by its manufacturer. Number critical problem that Password HP P2000 MSA Performance Tool - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 35
opens a window, displaying the following information about the tool: Version-Version number assigned to the software release Release Date-Date the software was released to the HP website Viewing online help The help icon opens the HP P2000 MSA Performance Tool Online Help. Detailed screen and field - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 36
zero out a large number of blocks to speed up HP MSA Software Tools User Guide, available on the HP Manuals website: http://www.hp.com/support/manuals. HP P2000 G3 MSA Systems controller firmware TS230 enables VAAI for the following HP P2000 G3 MSA systems: • HP P2000 G3 1GbE iSCSI MSA Systems • HP - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 37
do the following: 1. Install HP P2000 G3 MSA System Controller Firmware TS230 or later. For information about updating P2000 G3 MSA System firmware, see the HP P2000 G3 iSCSI MSA System User Guide, available on the HP Manuals website: http://www.hp.com/ support/manuals. 2. Enable the primitives from - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 38
ESXi 4.1 VM Appliance N/A (vMA) VMware Update Manager (VUM) VMware vSphere Server nl VMware Update Manager ESX 4.1 nl ESXi 4.1 nl ESXi software tool to install the HP VAAI Plug-in. Automated installation steps include: a. Installing the HP VAAI plug-in driver (hp_vaaip_p2000) on the target - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 39
status on the storage devices. Using the service console, enter: esxcfg-scsidevs -l | egrep "Display Name:|VAAI Status:" The return display will be similar to the following: Display Name: Local TEAC CD-ROM (mpx.vmhba5:C0:T0:L0) VAAI Status: unknown Display Name: HP Serial Attached SCSI Disk (naa - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 40
to the HP Support "Downloads" website at http://www.hp.com/support/downloads. b. Navigate through the display to locate and then download the HP P2000 Software Plug vihostupdate.pl --server Host_IP_Address --username User_Name --password Account_Password --bundle hp_vaaip_p2000-xxx.zip --install 4. - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 41
: HP Fibre Channel Disk (naa.600c0ff000da030b521bb64b01000000) VAAI Plugin Name: hp_vaaip_p2000 c. Check the VAAI status on the storage devices. Use the vCenter Management Station as listed in the following section. Table 13 Possible VAAI device status values Value Unknown Supported Not supported - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 42
the HP Support Downloads website at http://www.hp.com/support/downloads. b. Locate the HP P2000 Software Plug-in for VMware VAAI and then download it the navigation bar. c. In the Solutions and Applications pane, click the Update Manager icon to start VUM. NOTE: If the Solutions and Applications - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 43
Finish to complete the task and return to the Baselines and Groups tab. The HP P2000 Baseline should now be listed in the left pane. Importing the VAAI Plug in hosts that you want to stage. 4. Click the Update Manager tab. VUM automatically evaluates the software recipe compliance for all ESX/ESXi - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 44
dialog window. Select the HP P2000 Baseline entry, and then panel, right-click the DataCenter icon and select Scan for Updates. When prompted, ensure that Patches and Extensions is selected, the vCenter Management Server. 2. Restart the VUM service 8. Complete the installation: a. Click Remediate to - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 45
2.0, the VAAI device status values of "Supported" is displayed for each P2000 G3 storage volume, even if the HP P2000 VAAI Plug-in has not been installed. The reason for this is because both the ESXi 5.0 storage stack and P2000 G3 MSA Array firmware TS230 have matching VAAI primitive commands that - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 46
VAAI Plug-in Procedures vary, depending on user preference and environment: • "Uninstalling VAAI c:\>hpmsa.pl --server Host_IP_Address --username User_Name --password Account_Password --query 3. Uninstall the VAAI Plug-in 5. Exit maintenance mode. 46 HP P2000 Software Plug-in for VMware VAAI vSphere - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 47
VAAI plug-in accommodates a number of logging use cases via command default level of log messages. 0 0 0 View complete example listing of all supported log messages. 0 0 1 View the VAAI capabilities detected for each HP MSA storage user must use to enable logging. A value of - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 48
init_module IN 3 11 DEBUG OUT - b 3 12 DEBUG mfg:[cccc] 3 model:[cccccccccccccccc] rev:[cccc] 13 DEBUG FOUND UNRECOGNIZED HP model.... 3 14 FAILURE FAILURE with No VAAI support 3 vmk_ScsiCreateCommand ( ) for HP P2000 Arrays. 15 DEBUG Logging for more debug CDB 3 content. 48 - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 49
, VAAI will not use Hardware Assisted Locking. 21 SYSTEM Out of memory claiming device: No VAAI support 0 ERROR naa.xxaxx for this device. 22 SYSTEM Out of memory allocating SCSI No VAAI support 0 ERROR command. for this device. 23 I/O ERROR Inquiry to device naa.xxxx No VAAI - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 50
not Upgrade to 3 G1/G2 use Hardware. P2000 G3 or above. 37 DEBUG HPSWD Log Level:nn Acceleration. 3 Token Y or N nn pp xxaxx Meaning for actual content A single character of: 'Y ' or 'N' A base 10 number VMware process thread ID An alpha numeric GUID string 50 HP P2000 Software Plug-in - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 51
A sequence of characters The device vendor string The device product string The device firmware string A hexadecimal general value A hexadecimal VMware DDK return MsgID: 13: FOUND UNRECOGNIZED HP model.... last message repeated 2 times Example log entries when a VAAI supported P2000 volume is found - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 52
Example log entries when a VAAI ATS supported P2000 volume is found vmkernel: 7:02:44:23.909 cpu2:4118) disks/naa.60a98000486e5467535a5361486f7439 Vendor: VENDOR Model: LUN Revis: 7320 SCSI Level: 4 Is Pseudo: false Status: on Is RDM Capable: true Is Removable: false Is Local: false 52 HP - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 53
Support status Viewing filter rules When using the automated script (hpmsa.pl): c:\>hpmsa.pl --server Host_IP_Address --username User_Name --password VMW_VAAIP_LHN VAAI 65435 file vendor VMW_VAAIP_LHN Matches vendor=HP model=P2000 vendor=HP model=P2000 vendor=EMC model=SYMMETRIX vendor=EMC - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 54
(naa.600c0ff000da02c9866bb24b01000000) Size: 381469 Device Type: Direct-Access Multipath Plugin: NMP Devfs Path: /vmfs/devices/disks/naa.600c0ff000da02c9866bb24b01000000 Vendor: HP Model: P2000 G3 FC Revision: T210 SCSI Level: 5 Is Pseudo: false Status: on Is RDM Capable: true Is Local: false Is - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 55
password Account_Password vaai device list When using OS Native Tools (esxcli): $host# esxcli vaai device list naa.600c0ff00010e1cbc7523f4d01000000 Device Display Name: HP iSCSI Disk Include the VAAI statistics. g Remove default columns. i Remove default columns. Example VMware OS native test tool - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 56
Contacting HP For worldwide technical support information, see the HP support website at http://www.hp.com/ support. Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 57
Tool • HP P2000 MSA Firmware Update Tool • HP P2000 MSA Performance Tool Installing a Smart Component from the HP MSA Software Support/Documentation DVD 1. Insert the HP MSA Software Support/Documentation DVD in the DVD-ROM drive of the server. 2. Read and agree to the HP End User License Agreement - HP StorageWorks MSA2324fc | HP MSA Software Tools User Guide (635663-001, Novemb - Page 58
environments, install the software by doing the following: a. Navigate to the directory containing the downloaded package. b. Untar the software package using tar or an equivalent tool. c. Determine if command as follows: rpm -Uvh [RPM_Name--nodeps] 58 Installation instructions for Smart Components
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HP MSA Software Tools User Guide
Abstract
This document provides overviews, installation instructions, and operational information for the following HP Modular Smart
Array (MSA) software tools:
•
HP P2000/MSA2000 Modular Smart Array Software Support/Documentation DVD
•
HP MSA Device Discovery Tool
•
HP P2000 MSA Firmware Update Tool
•
HP P2000 MSA Performance Tool
•
HP P2000 Software Plug-in for VMware VAAI vSphere
HP Part Number: 635663-001
Published: October 2011
Edition: 1