HP Stream 11 User Guide

HP Stream 11 Manual

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  • HP Stream 11 | User Guide - Page 1
    User Guide
  • HP Stream 11 | User Guide - Page 2
    proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron® N28xx/N29xx series processor and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2
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    vi Processor configuration setting (select models only)
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    HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 Touchpad ...9 Lights ...10 Buttons ...11 ...17 Using an Internet service provider 18 Setting up
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    a wired network (select models only 22 Connecting to a local area network (LAN 22 4 Enjoying entertainment features ...23 Multimedia power ...40 Initiating Sleep and Hibernation ...40 Manually initiating and exiting Sleep 41 Manually initiating and exiting Hibernation (select models only 41
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    cannot exit Hibernation 43 Running on external AC power ...44 Troubleshooting power problems ...45 Shutting down (turning off) the computer ...46 7 software updates ...53 Installing critical security updates ...53 Installing HP and third-party software updates 54 Securing your wireless network
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    ...59 Restore and recovery ...59 Recovering using HP Recovery Manager 60 What you need to know 60 Using the HP Recovery partition (select models only 61 Using HP Recovery media to recover 61 Changing the computer boot order 61 11 Specifications ...62 Input power ...62 Operating environment
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    Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from
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    ● You know that you can create a powerful presentation with Microsoft® applications. But did you know you can also connect to a projector to share your ideas with a group? See Connecting video devices by using an HDMI cable on page 27. ● Use the TouchPad and the new Windows® touch gestures for
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    or - Contents ● Overview of computer setup and features ● A broad range of how-to information and troubleshooting tips ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations ● Proper workstation setup ● Guidelines for posture and work habits that increase your
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    Left side Component (1) Security cable slot (2) Power connector (3) AC adapter light (4) SIM Card slot (select models only) (5) Memory card reader Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not
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    captures photographs. Some models allow you to video conference and chat online using streaming video. To use the webcam, from the Start screen, type camera, country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 8 Chapter 2
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 35. Functions like the left button on an external mouse. Functions like
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in
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    select Power and sleep from the list of applications. - or - From the Windows desktop, right-click the Start button, and then select Power Options. Top 11
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    Keys Component (1) (2) esc key fn key (3) Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key, or on select models, the spacebar. Returns you to
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    Bottom Component (1) Speakers (2) Description Produce sound. Bottom 13
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    need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be affixed to the bottom of the computer. ● Service label-Provides important information to identify your computer. When contacting support, you will probably
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    (select models only prior to Windows 8)-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed. NOTE
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    computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN website links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You
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    , and diagnose and repair network problems. To use operating system controls: , and then select Help and Support. Sharing data and drives and accessing 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    more information, from the Start screen, type help, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete
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    places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage. When used
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    SIM should be inserted into your computer. 8. Reconnect external power. 9. Reconnect external devices. 10. Turn on the computer. To remove a SIM, follow the instructions above to eject the SIM card tray, and then remove the SIM from the tray. IMPORTANT: After removing the SIM card, immediately close
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    the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 22 Chapter 3 Connecting to a network
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. From the Start screen, type camera, and then select Camera from the list of
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    may allow you to video conference and chat online using streaming video. ▲ To start the webcam, from the Start computer, follow the device manufacturer's instructions. WARNING! To reduce the risk access this guide, from the Start screen, type support, and then select the HP Support Assistant app.
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    Sound. Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when correct cable. Check the device manufacturer's instructions. 26 Chapter 4 Enjoying entertainment features
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    HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high
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    video interface that supports high-definition video Click Set Default, and then click OK. To return the audio stream to the computer speakers: 1. From the Windows desktop, right-click screen instructions. - or - On select computer models, from the Start screen, click the HP Quick Access to Miracast icon
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    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad and gestures 29
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. 30 Chapter 5 Navigating the screen
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Using the TouchPad and gestures 31
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. 32 Chapter 5
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    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Using the
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Place two separated fingers on the TouchPad zone. Move both fingers in an arching motion while maintaining uniform separation. A clockwise arching motion initiates a right rotation and a counterclockwise motion
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Display and select a charm With the charms, you can search, share, start apps, access devices, or change settings. 1. With your finger, swipe from the right side of the TouchPad. 2. Scroll up or
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    Display the Customize icon The top-edge swipe allows you to display the Customize icon at the bottom of the Start screen. Customize allows you to move, resize, pin and unpin apps. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the
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    Switch between open apps The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Using the TouchPad and gestures 37
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    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Icon Key Description f8 Increases speaker volume incrementally as long as you hold down the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. f11 Plays the next track of an audio
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 41. ● Hibernation
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    your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password
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    of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery
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    available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when
  • HP Stream 11 | User Guide - Page 54
    information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of
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    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Running on external AC power 45
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    From the Start screen, select disk, and then select Manage your apps to free up disk space. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to
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    to receive automatic update notifications when they become available. If you would like to update your program and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for
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    Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. 52 Chapter 8 Securing your computer and information
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    destroy them, and in most cases, repair any damage they have screen, type support, and then select the HP Support Assistant app. HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems instructions. Using Internet security software 53
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    your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP for earlier and later versions 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click
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    see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP
  • HP Stream 11 | User Guide - Page 70
    booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
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    - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used
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    , it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft 62 Chapter 11 Specifications
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    computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove . ● If you remove a component, place it in an electrostatic-safe container. 63
  • HP Stream 11 | User Guide - Page 74
    Support 22 Bluetooth label 15 boot order changing HP discharge 63 esc HP Mobile Broadband, disabled 21 HP PC Hardware Diagnostics (UEFI) downloading 58 using 58 HP Recovery Manager correcting boot problems 61 starting 61 HP Recovery media creating 59 recovery 61 HP Recovery partition recovery 61 HP
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    15 serial number 14 service 14 wireless certification 15 WLAN 15 LAN, connecting 22 Left TouchPad button, USB 3.0 6, 23 power battery 42 Power button, identifiying 11 power connector, identifying 7 power lights, identifying 6, 10 HP Recovery media 59 recovery media creating 59 creating using HP
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    wireless controls button 16 operating system 16 Wireless Assistant software 16 wireless light 16 wireless network (WLAN) connecting 19 corporate WLAN connection 19 equipment needed 18 functional range 19 public WLAN connection 19 security 19 using 17 wireless network, securing 54 WLAN antenna,
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User Guide