HP Surestore Tape Library Model 2/28 HP SureStore Fibre Channel SCSI Bridge 21
HP Surestore Tape Library Model 2/28 Manual
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- HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 1
HP SureStore Fibre Channel SCSI Bridge 2100 ER User Guide Edition 3 Part Number C6340-90003 February 2000 Printed in: Greeley, CO USA © Copyright 2000 Hewlett-Packard Company - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 2
installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media that does not execute its programming instructions due to such defects. 3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 3
5. The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery. 6. Warranty does not apply to defects resulting from (a) improper - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 4
is the first edition of all included material. The guide printing date and part number indicate the current edition. The printing date changes when a new edition is printed. (Minor corrections and updates incorporated at reprint - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 5
WARNING Typographical Conventions The following typographical conventions are used in this guide: Italic font: Denotes important information. KEYCAP : Denotes keystrokes. Computer Output: Denotes information displayed in the control panel and screen menu items that you select. Warnings - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 6
Guide: Possible start sequence errors, instructions for starting diagnostic procedures, and how to proceed. Appendix A Fibre Channel Overview: Background information about the Fibre environment, including specifics relating to the Fibre Bridge. Appendix B Support and Customer Service - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 7
Table of Contents Contents 1. Introduction Chapter Overview 1-2 Fibre Bridge Components and Supported Products 1-3 Product Components 1-3 Supported Products 1-5 Choosing a Location 1-6 Physical Specifications 1-6 Environmental Specifications 1-6 Fibre Channel Configurations 1-7 Basic - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 8
3-13 Fibre Channel to SCSI Mapping Configuration 3-14 4. Troubleshooting Guide Chapter Overview 4-2 Troubleshooting 4-3 Problem: Cannot Turn On the DLT Library 4-3 Problem: Cannot Turn On the MO Library 4-3 Problem: Cannot Turn On the Hub (DLT Only 4-4 Problem: Cannot Turn On the Fibre Bridge - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 9
Table of Contents Contents HP FIRST/QUICK FAX Faxback Services B-5 Electronic Support Services B-8 Customer Care Centers B-9 Telephone Support After Warranty B-11 C. Safety and Regulatory Information Chapter Overview C-2 CDRH Regulations (USA Only C-3 United Kingdom Telecommunications Act - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 10
Contents x - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 11
Table of Tables Tables Table 1-1. Supplied Components 1-3 Table 1-2. Supported Products 1-5 Table 1-3. Physical Specifications of the Fibre Bridge 1-6 Table 1-4. Location Criteria 1-6 Table 2-1. Assembly Components 2-3 Table 2-2. Fiber-Optic Cable Options 2-11 Table 3-1. Fibre Bridge Default - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 12
Tables xii - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 13
Table of Figures Figures Figure 1-1. Sample Fibre Channel Configuration-Basic 1-7 Figure 1-2. Sample Fibre Channel Configuration- Minimum Expansion 1-8 Figure 1-3. Sample Fibre Channel Configuration- Maximum Expansion 1-9 Figure 2-1. Assembling L-brackets to the Fibre Bridge 2-4 Figure 2-2. - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 14
Figures xiv - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 15
Introduction 1 Introduction 1- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 16
Introduction Chapter Overview Chapter Overview This chapter provides the following information: • Fibre Bridge Components and Supported Products • Choosing a Location • Fibre Channel Configurations 1- 2 Chapter 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 17
parts supplied with the Fibre Bridge, products that Hewlett-Packard supports for use with the Fibre Bridge, environmental considerations, and sample Supplied Components Feet Item Fibre Channel SCSI Bridge 2100 ER User Guide CD-ROM Filler Panel Decal French Statement HP SureStore Fibre Channel - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 18
Components and Supported Products Item high density. RJ-11 to RJ-11 cable, included for troubleshooting and reconfiguration purposes only. Short Wave Optical Fibre Channel Cable, with screws. User Guide Rackmount screws and nuts 1 1 package (Includes extra parts) English manual. Six (6) 6x32 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 19
Introduction Table 1-2 Introduction Fibre Bridge Components and Supported Products Supported Products Table 1-2 shows the products that Hewlett-Packard supports for connection with the Fibre Bridge: Supported Products Product Description HP DLT libraries and autoloaders with single-ended SCSI - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 20
) clearance between the rear edge of the Fibre Bridge and the backplane of the rack, to allow adequate room for cables. See Chapter 2 for rackmounting instructions. 1- 6 Chapter 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 21
Figure 1-1 shows the Fibre Bridge in a basic configuration, including one host or server, one Fibre Bridge, and one library. Magneto-optical libraries are supported only on the basic configuration. You may connect a maximum of two MO libraries (one on each SCSI bus from the bridge). Sample Fibre - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 22
Fibre Channel Configurations Expanded Configuration (DLT libraries only) Figure 1-2 and Figure 1-3 shows the Fibre Bridge in two possible expanded configurations . These configurations are supported on DLT libraries only. Sample Fibre Channel Configuration- Minimum Expansion 1- 8 Chapter 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 23
Figure 1-3 Introduction Fibre Channel Configurations Sample Fibre Channel Configuration-Maximum Expansion Chapter 1 1- 9 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 24
Introduction Fibre Channel Configurations 1- 10 Chapter 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 25
Setting Up the Fibre Bridge 2 Setting Up the Fibre Bridge 2- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 26
Setting Up the Fibre Bridge Chapter Overview Chapter Overview This chapter provides instructions on completing the following setup procedures: • Mounting the Fibre Bridge in a Rack • Installing Cables 2- 2 Chapter 2 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 27
Setting Up the Fibre Bridge NOTE Table 2-1 Setting Up the Fibre Bridge Mounting the Fibre Bridge in a Rack Mounting the Fibre Bridge in a Rack Mounting the Fibre Bridge in a rack requires assembling L-brackets to the Fibre Bridge and then mounting the L-brackets to a rack. L-brackets allow the - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 28
NOTE Figure 2-1 Setting Up the Fibre Bridge Mounting the Fibre Bridge in a Rack Assemble the L-brackets to the Fibre Bridge 1. Facing the back of the Fibre Bridge, position the first L-bracket with the mounting tab toward the back of the rack and pointing away from the unit, as shown in Figure 2-1. - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 29
Setting Up the Fibre Bridge NOTE Figure 2-2 Setting Up the Fibre Bridge Mounting the Fibre Bridge in a Rack Install the Fibre Bridge in the Rack 1. Facing the back of the rack, install a total of four clip nuts above any existing product, two into each of the rails. Install the clip nuts so that - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 30
NOTE CAUTION NOTE Setting Up the Fibre Bridge Installing Cables Installing Cables The Fibre Bridge can be used in either basic or expanded system configurations. This section provides the steps to install cables in both configurations. The following section explains overall configuration cabling. - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 31
Figure 2-3 Setting Up the Fibre Bridge Installing Cables 3. Connect one end of the optical cable into the GBIC on the Fibre Bridge and the other end into the GBIC on the Fibre Channel HBA in the host. 4. Connect the power cord from the Fibre Bridge to an grounded outlet. 5. Confirm that all cable - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 32
ends are connected securely and both ends of each SCSI bus are properly terminated, as shown in Figure 2-4 or Figure 2-5 on page 2-10. 7. See poweron instructions in Chapter 3. 2- 8 Chapter 2 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 33
Figure 2-4 Setting Up the Fibre Bridge Installing Cables Fibre Bridge Connection, Expanded Configuration (Minimum) (DLT Only) Setting Up the Fibre Bridge Chapter 2 2- 9 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 34
Figure 2-5 Setting Up the Fibre Bridge Installing Cables Fibre Bridge Connection, Expanded Configuration (Maximum) (DLT Only) 2- 10 Chapter 2 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 35
Table 2-2 NOTE Setting Up the Fibre Bridge Installing Cables Optical Fibre Channel Cable Options The Fibre Bridge uses fiber-optic cables available in the lengths listed in Figure 2-2: Fiber-Optic Cable Options Product Number D6980A D6981A Length 164 ft (50 m) 328 ft (100 m) For additional - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 36
Setting Up the Fibre Bridge Installing Cables 2- 12 Chapter 2 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 37
Operating the Fibre Bridge 3 Operating the Fibre Bridge 3- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 38
Operating the Fibre Bridge Chapter Overview Chapter Overview This chapter provides the following information: • Powering on the System • Changing the Default Settings • Making Configuration Changes 3- 2 Chapter 3 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 39
either a Fibre Channel HBA or a Fibre Channel hub. The Fibre Bridge is set up to support an HP single-ended SCSI library on a Fibre Channel arbitrated loop. Use the following sequence when other equipment, consult the appropriate user guide. 5. (If DLT) Install backup software. Chapter 3 3- 3 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 40
Figure 3-1 Operating the Fibre Bridge Powering on the System Fibre Bridge, Back View 3- 4 Chapter 3 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 41
if one of the following situations occurs: • The default configuration must be changed. • A failure has occurred that requires diagnostic procedures. See "Chapter 4: Troubleshooting." If any of these scenarios occur, attach the serial cable and RJ-11 to DB9 adapter as shown in Figure 3-2 on page - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 42
Figure 3-2 Operating the Fibre Bridge Changing the Default Settings Connecting the Serial Cable 1 4 3 2 H Not Suitable for Hard Drive Subsystems 1 Fibre Bridge 2 RJ-11 connector 3 Serial cable 4 RJ-11 to DB9 adapter 3- 6 Chapter 3 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 43
original settings, it can be reset to the original configuration at any time. See Table 3-1 on page 3-8 for the default configuration settings. If there is trouble communicating between the serial port and the Fibre Bridge, contact an HP - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 44
Table 3-1 Operating the Fibre Bridge Changing the Default Settings Fibre Bridge Default Configuration Settings Serial Port Fibre Channel SCSI • Baud rates: 9600, 19200, 38400, 57600, 115200 (baud rate will auto-configure). • No handshake. • No parity. • 8 data bits. • 1 stop bit. • Hard address - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 45
Operating the Fibre Bridge Making Configuration Changes NOTE Figure 3-3 Making Configuration Changes To make configuration changes, follow these steps: 1. Start your terminal emulation application software. 2. Press the ENTER key. The following menu will display: The user may need to press ENTER - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 46
Figure 3-4 Operating the Fibre Bridge Making Configuration Changes Fibre Bridge Configuration Menu CAUTION 4. To initiate a change, enter the number of any item on the list. After all changes have been completed, save the changes by pressing a on the keyboard. To make changes take effect, restart - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 47
Operating the Fibre Bridge Making Configuration Changes NOTE NOTE Figure 3-5 Reconfigure the Fibre Channel Address Use the Fibre Channel Configuration menu to change from the hard address mode to the soft address mode. The Fibre Bridge default setting is hard addressing, where the address is - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 48
Figure 3-6 Operating the Fibre Bridge Making Configuration Changes Selecting the "Change ALPA Value (option 2 in the previous menu) produces the following list of addresses: Fibre Channel Addresses NOTE 4. Select an address by entering the number before the colon. Pressing any key, except a valid - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 49
restarting the Fibre Bridge. The Trace Level menu is included for troubleshooting purposes. The Trace Settings menu enables options in the Fibre Bridge 's operation, but can affect the performance. The HP service technician may require that you change one or more settings. Do not use the - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 50
Operating the Fibre Bridge Making Configuration Changes Fibre Channel to SCSI Mapping Configuration Use the Fibre Channel to SCSI Mapping Configuration menu to display the SCSI devices that are present on the Fibre Bridge. 3- 14 Chapter 3 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 51
Troubleshooting Guide 4 Troubleshooting Guide 4- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 52
Troubleshooting Guide Chapter Overview Chapter Overview This chapter provides the following information: • Possible problems that a user may encounter when installing the Fibre Bridge. • Recommended procedures for analyzing and solving problems. • What to do when problems cannot be resolved using - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 53
determine in advance some of the information that a service technician will need. Problem: Cannot Turn On the DLT Library If the a self-test failure. 4. Consult the library user guide for additional troubleshooting steps and support options. Problem: Cannot Turn On the MO Library If the library - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 54
NOTE Troubleshooting Guide Troubleshooting Problem: Cannot Turn On the Hub (DLT Only) If the hub will ; further diagnostic procedures cannot be performed. Contact the sales representative or an HP service representative. Problem: Cannot Turn On the Fibre Bridge If the Fibre Bridge will not power on - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 55
NOTE Troubleshooting Guide Troubleshooting 2. Make sure the libraries, Fibre Bridge, and hubs (DLT only) are powered on and connected appropriately the Fibre Channel loop. This sequential process is particularly critical when recovering from a power failure. Troubleshooting Guide Chapter 4 4- 5 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 56
NOTE Troubleshooting Guide Troubleshooting 3. If the workstation does not display the SCSI following conditions: • Termination: Problems with termination can cause intermittent or hard failure. Two connectors are implemented for each SCSI bus, supporting middle of bus configurations. Terminate - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 57
NOTE Troubleshooting Guide Troubleshooting 6. Verify SCSI bus operation: Use the serial connection between the NT "Making Configuration Changes" on page 3-9. If this procedure fails, contact an HP service representative. 8. Verify devices: If the previous diagnostic procedure have not resulted in a - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 58
Troubleshooting Guide Troubleshooting 4- 8 Chapter 4 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 59
Fibre Channel Overview A Fibre Channel Overview A- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 60
Fibre Channel Overview Overview Overview In this appendix, we will describe the following: • Defining Fibre Channel • Implementing Fibre Channel • Working With Fibre Channel • Problems with Fibre Channel A- 2 Appendix A - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 61
briefly explain the technology, its potential uses, and possible problems that a user should consider. Individuals requiring more information Fibre Channel was defined with multiple initiators in mind. In addition to supporting a number of protocols on the same connection, Fibre Channel offers users - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 62
device at 100 MB per second. Using fiber optic cable, Fibre Channel devices can be spaced at maximum intervals of 10 km, supporting distributed hosts in a campus environment, with centralized storage systems. Fibre Channel uses three connection topologies, illustrated in the following table: Fibre - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 63
using LAN cables, Fibre Channel cable is smaller and lighter than SCSI cable, making it easier to install and manage. Fibre Channel supports copper and optical cables. Optical cable, while more expensive, will carry data further than copper and is not susceptible to noise interference. Although - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 64
encoding scheme, framing protocol and flow control, common services, and the upper-level protocol interfaces. Each section for Fibre Channel map commands and data from different supported protocols to the Fibre Channel system. The mapped commands be transferred • Problem detection A- 6 Appendix A - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 65
so that all devices have equal access to the system. To keep the phase lock loops synchronized, Fibre Channel continually communicates, even between frames, supporting device arbitration for access to the loop. Fibre Channel devices also use this communication to report on buffer size available for - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 66
Fibre Channel Overview Working With Fibre Channel Fibre Channel devices may use either of two modes: soft or hard addressing. Hard addressing is similar to the existing SCSI approach. Fibre Channel devices can only use the assigned address. If that address is already being used by another device, - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 67
: • Physical Connections • Laser Power Control Systems • Device Addressing Physical Connections Physical problems arise from connecting devices with different types of cables. Fibre Channel supports copper and optical interfaces. ANSI specifies types of copper cable. The maximum distance between - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 68
NOTE Fibre Channel Overview Problems with Fibre Channel Additional optical cable considerations are as follows: • Cable between two be used in the same Fabric between different sets of nodes. • Three core sizes supported by Fibre Channel are: 62.5 micron, 50 micron, and 9 micron. A- 10 Appendix A - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 69
well. Also, some operating systems and host bus adapters do not support soft addressing. Large Fabric networks, connecting many devices, require the research prior to installing a Fibre Channel system will help avoid these problems. Configured properly, Fibre Channel is as reliable and easy to use - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 70
Fibre Channel Overview Problems with Fibre Channel A- 12 Appendix A - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 71
Support and Customer Service B Support and Customer Service B- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 72
Support and Customer Service Chapter Overview Chapter Overview This chapter contains information to help users obtain supplies and obtain support. In this section you will find the following: • Supplies and Accessories • Hewlett-Packard Customer Support B- 2 Appendix B - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 73
Support and Customer Service Supplies and Accessories Supplies and Accessories A full range of supplies may be ordered through a Hewlett-Packard 800-227-8164. Call 1-800-752-0900 for the location of the nearest authorized Hewlett-Packard dealer. Support and Customer Service Appendix B B- 3 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 74
Bridge fails during the warranty period, and the troubleshooting guide and user manual do not solve the problem, you can receive support by doing the following: • Consult HP FIRST or QUICK FAX for faxback services. See "HP FIRST/QUICK FAX Faxback Services" on page B-5. • Consult one of the computer - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 75
QUICK FAX and HP FIRST are automated systems that fax requested product information and/or technical support documents to you. These faxback services are available 24 hours/day. To use this service, dial the appropriate fax number below for your country from a touch-tone phone. Follow the voice - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 76
Support and Customer Service Hewlett-Packard Customer Support Asia-Pacific Australia (03) 9272 2627 China (81610) 65055280 Hong Kong 800-96-7729 India +91 (0) 11 682 6031 Indonesia 6221-350-3408 Japan (3) 3335- - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 77
and Customer Service Hewlett-Packard Customer Support Europe Austria 06 60 63 86 Belgium, Dutch 0800 11906 Belgium, French 0800 17043 Denmark 800 South America (includes Canada) (800) 368-9673 or (970) 635-1510 Other Countries (970) 635-1510 Support and Customer Service Appendix B B- 7 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 78
24-hour access to information over your modem: On-line Service Providers Technical information is available on CompuServe and America Online. Service Provider CompuServe America Online Description Address To download software, firmware, and support documents, and to discuss issues in user forums - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 79
NOTE NOTE Support and Customer Service Hewlett-Packard Customer Support Customer Care Centers Contact the Customer Care Center in your area for technical assistance during the 08 619 2170 Switzerland 0848 80 11 11 United Kingdom 0870 842 2339 Appendix B B- 9 Support and Customer Service - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 80
and Customer Service Hewlett-Packard Customer Support Israel Russia Turkey 09 952 4848 095 797 3520 0212 221 6969 Asia-Pacific Australia . +61 (3) Thailand . +66 2 661 4000 Elsewhere Contact your authorized HP dealer/distributor or the nearest HP sales and service office. B- 10 Appendix B - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 81
a credit card, PO number, or billing number address ready. Elsewhere Contact your authorized HP dealer/distributor or the nearest HP sales and service office for after-warranty support. HP Reseller Locator Numbers US (800) 752-0900 Canada (800) 387-3867 Mexico and South America (305) 267-4220 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 82
Support and Customer Service Hewlett-Packard Customer Support B- 12 Appendix B - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 83
C Safety and Regulatory Information Safety and Regulatory C- 1 - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 84
Safety and Regulatory Information Chapter Overview Chapter Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, Germany, United Kingdom, European Union, and Japan. C- 2 Appendix C - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 85
to laser products marketed in the United States. Use of controls, adjustments or performing procedures other than those specified in this manual may result in hazardous laser radiation exposure. Complies with 21 CFR Chapter 1 Subchapter J. Laser Class Information: A label which reads, "Class 1 Laser - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 86
Safety and Regulatory Information Chapter Overview C- 4 Appendix C - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 87
Safety and Regulatory Information Chapter Overview Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779:1988/EN 27779: - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 88
Safety and Regulatory Information Chapter Overview Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Fibre Channel SCSI Bridge - laitteeseen on asennettu optista tiedonsiirtoa varten laserlähetin, joker lähettää signaalit siihen kytketyn optisen - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 89
according to the EN 60825-1 (1994) standard. The are no user serviceable parts inside the laser transmitter module and the factory settings should not be to ensure safe operation of the transmitter module all the instructions about installing and connecting to receiving equipment should be closely - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 90
Safety and Regulatory Information Chapter Overview Japanese VCCI Statement This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). When used in a residential area, radio - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 91
Block. CRC An acronym for Cyclic Redundancy Check. An errorcorrecting code used in Fibre Channel. Fabric Fibre Channel-defined interconnection methodology that supports high-speed data routing in Fibre Channel networks. FC-AL An acronym for Fibre Channel Arbitrated Loop topology. FC-SW An acronym - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 92
Glossary Fibre Channel A switched protocol that allows concurrent communication among workstations, supercomputers, mainframes, data storage devices, and other periperals. Fibre Channel is capable of transmitting at rates exceeding one gigabit per second in both directions simultaneously. L Local - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 93
Glossary Narrow SCSI A SCSI implementation that utilizes a 50pin cable; can be single-ended or differential. Protocol A data transmission convention encompassing timing, control formatting, and data representation. Non-OFC An acronym for Non Open-Ended Fibre Control. This approach does not drop - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 94
Glossary T Topology The logical and/or physical arrangement of stations on a network. TCP/IP Transmission Control Protocol/Internet Protocol. W Wide SCSI A SCSI implementation that utilizes a 68pin cable; can be single-ended or differential. Glos-4 Glossary - HP Surestore Tape Library Model 2/28 | HP SureStore Fibre Channel SCSI Bridge 21 - Page 95
3-3 Serial Cable Connecting 3-5 Serial Port Operation 3-7 Setup 3-7 Single-ended SCSI Glossary3 Specifications Environmental 1-6 Physical 1-6 Supported Products 1-5 Synchronous Glossary3 T Topology Glossary4 Trace Settings Changing 3-13 Typographical Conventions v V Verifying Device Locations 3-14
HP SureStore
Fibre Channel SCSI Bridge 2100 ER
User Guide
Edition 3
Part Number C6340-90003
February 2000
Printed in: Greeley, CO USA
© Copyright 2000 Hewlett-Packard Company