HP T1000 IEC-320-C14 HP UPS R/T3000 User Guide

HP T1000 IEC-320-C14 Manual

HP T1000 IEC-320-C14 manual content summary:

  • HP T1000 IEC-320-C14 | HP UPS R/T3000 User Guide - Page 1
    HP UPS R/T3000 User Guide Part Number 507932-002 December 2009 (Second Edition)
  • HP T1000 IEC-320-C14 | HP UPS R/T3000 User Guide - Page 2
    Windows Server are U.S. registered trademarks of Microsoft Corporation. Intended audience This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products
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    Contents Component identification ...7 UPS R/T3000 overview ...7 UPS front panel ...7 UPS front panel controls ...8 UPS front panel LED indicators...8 HP UPS R/T3000 models ...9 R/T3000 NA and R/T3000j JPN rear panel 9 R/T3000h NA and R/T3000h JPN rear panel 10 R/T3000 INT rear panel...11 REPO
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    ...44 Important battery safety information 44 Battery care and storage guidelines 45 Determining when to replace batteries 45 Obtaining new COM ports...49 Power management ...51 Power management software...51 Troubleshooting ...52 LED troubleshooting ...52 UPS is in Auto-Bypass mode ...53 UPS is
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    ...63 Ordering spares...63 UPS spare parts list...63 ERM spare parts list ...64 Hardware options ...64 Technical support...65 Before you contact HP ...65 HP contact information...65 Warranty information...66 Limited warranty ...66 $250,000 Computer Load Protection Guarantee 66 Pre-Failure Battery
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    Grounding methods to prevent electrostatic discharge 74 Acronyms and abbreviations...75 Index...77
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    Component identification UPS R/T3000 overview The HP UPS R/T3000 features a 2U rack-mount with convertible tower To download the latest versions of UPS firmware and software, see the HP website (http://www.hp.com/go/rackandpower). UPS front panel Item Description 1 Battery compartment 2
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    UPS front panel controls Item Description 1 Test/Alarm Reset button 2 Off button 3 On button 4 Battery Start button Function Silences UPS alarms ("Silencing an audible alarm" on page 42) Places the UPS in Standby mode (on page 38) Powers up the UPS ("Starting power to the load" on page 26)
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    50%. On-The load level is greater than 75%. On-The load level is greater than 100%. For more information, see "LED troubleshooting (on page 52)" . HP UPS R/T3000 models UPS model R/T3000 NA and R/T3000j JPN R/T3000h NA and R/T3000h JPN R/T3000 INT Description • Domestic/Japanese • Low-voltage
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    Item 1 2 3 4 5 6 7 8 9 10 11 12 Description REPO port Ground bonding screw USB communications port Serial communications port Load segment 1 (two NEMA 5-20T receptacles) Load segment 2 (two NEMA 5-20T receptacles) PDU output (NEMA L5-30R) receptacle (load segment 1) ERM connector Cord retention
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    Item 10 11 12 13 Description Cord retention clip attachment locations Ground bonding screw REPO port Power cord with L6-20 plug R/T3000 INT rear panel Item 1 2 3 4 5 6 7 8 9 10 11 12 Description Option slot USB port Serial communications port Load segment 1 (one IEC-320-C19 receptacle) Load
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    power when the remote switch was closed, no power is available to the load devices until utility power is restored and the UPS has been manually powered up. To restore power to the load devices after the REPO feature is activated, press the On button after the AC source is reconnected
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    instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service guidelines for manual material
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    date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions. 2. Transport the packaged unit to its installation location. 3. Unpack the equipment near the rack where the unit will
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    may become unstable if more than one component is extended for any reason. NOTE: If preparing the rails for integrated shipping, follow the same instructions as in "Installing the UPS ("Installing the UPS as a tower" on page 26, "Installing the UPS in a rack" on page 18)." NOTE: Mounting hardware
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    2. Insert screws through the rack into the mounting rail and the front of each mounting bracket. 3. Install cage nuts or clip nuts into the rear of the rack. Installation 16
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    4. Insert screws through the mounting rail into the cage nuts or clip nuts. 5. Tighten the wing nuts or hex nuts. Installation 17
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    . Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Installing the UPS in a rack Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." WARNING: A risk of personal injury or damage to the equipment exists. Uneven
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    4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Installation 19
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    Attaching the UPS front bezel Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power management software requires the communications port to be appropriately cabled to
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    Connecting the USB communications port Connecting the REPO port Installation 21
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    , nonshielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity
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    • Minimize wire strain while connecting the REPO port. • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 11)" . For
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    The ground bonding cable is not included. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: • Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible. • Do not
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    into the UPS output receptacles. The instantaneous current drawn by this type of printer can overload the UPS. Before connecting devices, verify that the UPS will not overload by checking With the UPS in Standby mode, allow the batteries to charge before putting the UPS into service. Installation 25
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    38). IMPORTANT: AC power must be available the first time the UPS is started. Installing the UPS as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." Connecting the battery leads WARNING: To prevent personal injury from electric shock or
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    Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Attaching the UPS front bezel Attaching the tower conversion stands WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly
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    Using the preinstalled screws, attach the tower conversion stands to the unit. Continuing the installation To continue the UPS installation, follow the instructions starting with "Connecting the serial communications port (on page 20)." Installation 28
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    Installing the extension bars (if included) Installation 29
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    Connecting and securing the power cords Installing the ERM in a rack Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." WARNING: A risk of personal injury or damage to the equipment exists. Uneven loading of
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    4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads Installation 31
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    Attaching the ERM front bezel Installation 32
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    Connecting the ERM to the UPS 1. Remove the ERM connector bracket from the UPS. 2. Plug the ERM cable (2) in the socket (1) at the rear of the UPS. Installation 33
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    3. Attach the ERM connector bracket to the UPS as a cord retention bracket for the ERM cable. 4. To install a second ERM: a. Remove the ERM connector bracket from the first ERM. b. Plug the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected.
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    Installing the ERM as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." The tower stands and associated hardware ship with the UPS. Rotating the logo badge
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    WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. 1. Using the preinstalled screws, attach the tower conversion stands to the unit. 2. Remove a screw from the inner-most, rear corner
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    o For the rear bracket, use the screws removed from the chassis. Continuing the installation To continue the ERM installation, follow the instructions starting with "Connecting the ERM to the UPS (on page 33)." Installation 37
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    UPS operations Modes of operation The UPS has five modes of operation: • Standby mode (on page 38) • Operate mode (on page 38) • Configure mode (on page 39) • Battery mode (on page 39) • Auto-Bypass mode (on page 39) Standby mode In Standby mode: • No power is available at the UPS output receptacles
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    For the location of buttons, see "UPS front panel controls (on page 8)." For the location of LEDs, see "UPS front panel LED indicators (on page 8)." Configure mode The UPS can be placed in Configure mode while in Operate mode (on page 38), Battery mode (on page 39) or Standby mode (on page 38). In
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    NOTE: If the On and Off buttons are simultaneously pressed, the Off button has priority over the On button. Button On Off Self Test Battery Start Battery Start and On On and Self Test Assertion time 0.5 seconds 3 seconds 0.5 seconds 3 seconds 0.5 seconds 3 seconds 3 seconds Audible alarm Every
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    the Site Wiring Fault function is disabled by default, but can be manually enabled. To change the UPS configuration parameters: 1. Place the UPS in " on page 8) for three seconds. If the UPS detects a problem, the appropriate LED ("UPS front panel LED indicators" on page 8) illuminates and an
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    on what to do if the self-test detects a problem, see "Troubleshooting (on page 52)." Silencing an audible alarm To silence For information about audible alarm conditions, see "LED and audible alarm troubleshooting ("LED troubleshooting" on page 52)." Verifying the REPO port connection NOTE: While
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    Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the UPS option card This component is hot-swappable and can be replaced without powering down the UPS. Maintenance 43
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    : 1. Read and observe the requirements in "Important battery safety information (on page 44)" and "Battery care and storage guidelines (on page 45)." 2. Follow the instructions in "UPS battery replacement procedure (on page 46)." Important battery safety information WARNING: The unit contains sealed
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    storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. a. Connect the UPS to utility power. b. Allow the UPS to remain in Standby mode. c. Allow the UPS to charge the batteries
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    spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. UPS battery replacement procedure WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the battery lead
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    (on page 46), and check the battery terminal connections. If the Battery Fault LED is still illuminated, see "LED and audible alarm troubleshooting ("LED troubleshooting" on page 52)." For the location of buttons, see "UPS front panel controls (on page 8)." For the location of LEDs, see "UPS
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    systems using the HP USB to serial converter (part number 304098-001). Depending on your system configuration, a driver download might be required to successfully install the converter. The driver can be downloaded from the USB-Drivers website (http://www.usb-drivers.com/drivers/123/123294.htm
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    OK to close the Advanced screen. 14. Click OK to close the Device Manager screen. 15. Run the firmware Flash batch file program. Follow the instructions provided with the program. Reassigning the USB COM ports To reassign a device from COM 1 to another port: Maintenance 49
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    1. From the open Device Manager screen, locate the USB device that is assigned to COM 1. 2. Double-click the port name. The Port Properties screen appears. 3. Click the Port Settings tab. The Port Settings screen appears. 4. Click Advanced. The Advanced Settings screen appears. 5. Select an
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    Power management Power management software HP Power Manager software ensures maximum power reliability of computer systems software, see the software user guide. The software user guide is available for download from the HP website (http://www.hp.com/go/rackandpower). HP Power Manager: • Does not
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    Troubleshooting LED troubleshooting Utility On On Self LED Batter Bypas Test y LED s LED LED On- Off Off On- Load Load 10% Battery Fault page 55)-Batteries are disconnected or battery test failure Low battery (no utility power) ("UPS is on battery" on page 55) Troubleshooting 52
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    detected: • Inverter AC over voltage • Inverter AC under voltage • Rectifier input over current • Inverter output over current • Inverter fault • Heat sink over temperature • Fan failure Troubleshooting 53
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    not supported problem. For more information about the causes of a general alarm condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). 2. Check the batteries: a. Allow the UPS batteries to charge for 24 hours. Troubleshooting
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    minutes and restart the UPS. 6. If the condition persists, contact an HP authorized service representative. Bypass is out of range The input voltage is not within on page 46). 4. If the condition persists, contact an HP authorized service representative. UPS is on battery Action: 1. Save files and
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    Wait at least 5 minutes, and then restart the UPS. 4. If the condition persists, contact an HP authorized service representative. Internal UPS fault condition Action: 1. Power down the UPS ("Powering down the UPS" on • The line and neutral wires are not reversed in the wall outlet. Troubleshooting 56
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    or USB port. Action: 1. Rerun the firmware upgrade. 2. If the condition persists, contact an HP authorized service representative. UPS does not start Action: 1. Be sure that the power cord is plugged in to for 24 hours. 4. Initiate a self-test ("Initiating a self-test" on page 41). Troubleshooting 57
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    voltage and reconfigure the UPS ("Configuring the UPS" on page 40). 2. Contact a qualified electrician to verify that the utility power is suitable for the UPS. Troubleshooting 58
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    Specifications UPS physical specifications Parameter Height Depth Width Weight Value 8.9 cm (3.5 in) 63.5 cm (25 in) 44.5 cm (17.5 in) 37 kg (82 lb) ERM physical specifications Parameter Height Depth Width Weight Value 8.9 cm (3.5 in) 63.5 cm (25 in) 44.5 cm (17.5 in) 55 kg (122 lb) UPS input
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    UPS model R/T3000h NA/JPN R/T3000 INTL Load segment 2 1 2 1 2 Output receptacles 2 x 5-20T 3 x IEC-320-C13 1 x IEC-320-C19 1 x L6-20R 3 x IEC-320-C13 1 x IEC-320-C19 3 x IEC-320-C13 1 x IEC-320-C19 3 x IEC-320-C13 1 x IEC-320-C19 Power protection specifications UPS model R/T3000 NA/JPN R/T3000h
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    Battery specifications Feature Type Voltage Charging Specification 12 V, 5 AH, sealed, maintenance-free, rechargeable, valve regulated lead-acid batteries with a 3-5 year service life at 25°C (77°F). The battery modules have a battery string voltage of 120 V. Complete charge takes no more than 48
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    REPO port specifications The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting Means. Specifications 62
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    Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description 1 UPS unit NA/JPN * UPS unit HV NA/JPN * UPS unit INTL 2 X-slot serial card 3
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    UPS/ERM mounting brackets Mounting rails with screws Spare part number 517702-001 582931-001 419181-001 * not shown Hardware options For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower). Spares 64
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    /us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day
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    all applicable electrical and safety codes specified by the NEC. • The UPS is used under normal operating conditions and users comply with all instructions and labels. • The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse. o The Guarantee applies only to the
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    Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of
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    computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices
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    this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us
  • HP T1000 IEC-320-C14 | HP UPS R/T3000 User Guide - Page 70
    -TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 70
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    environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice Regulatory compliance notices 71
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    BSMI notice Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: •
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    authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article
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    workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding
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    Acronyms and abbreviations EEPROM electrical erasable programmable read only memory ERM extended runtime module IEC International Electrotechnical Commission LED light-emitting diode MOV metal oxide varistor NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA
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    UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 76
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    backup time, insufficient 57 batteries, care and storage 45 batteries, charging 25, 34 batteries, connecting Fault LED, location 8 Battery Fault LED, troubleshooting 52 Battery mode 39 battery replacement notice 72 31 connecting devices to UPS 24 contacting HP 65 Converter Off mode 54 cord retention
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    specifications 59 HP Power Manager 51 HP technical support 65 I input specifications 59 input voltage is out of range 56 installation instructions 13, 18, 8 On Battery LED, troubleshooting 52 On button, location 8 On Bypass LED, location 8 On Bypass LED, troubleshooting 52 Operate mode 38 operating
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    battery recycling notice 73 technical support 65 telephone numbers 65 temperature ranges (environmental) 61 Test/Alarm Reset button, location 8 testing batteries 47 testing LEDs 41 tools 13 tower bezel, installing 27, 35 tower conversion stands 27, 35 troubleshooting 52 U unpacking the components 14
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HP UPS R/T3000
User Guide
Part Number 507932-002
December 2009 (Second Edition)