HP TouchSmart 520-1010t Getting Started - Page 41

Internet access, Network and Sharing Center

Page 41 highlights

Internet access Symptom I cannot connect to the Internet. Possible solution Contact your ISP for assistance. Verify that you are using the proper cables for your Internet connection type. Your computer may have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable while the network adapter uses a network cable to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so may damage the network adapter. For more information about connecting to the Internet, open the Help and Support Center; see "Using the Help and Support Center" on page 25. Run the wireless setup wizard: 1 Click the Start button, and then click Control Panel. 2 Click Network and Internet, and then click Network and Sharing Center. 3 In the Network and Sharing Center window, click Set up a connection or network to open the wizard. 4 Follow the onscreen instructions. Use Device Manager to verify that the integrated WLAN device is installed on the computer correctly: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager. 3 Click Network adapters. Your WLAN device should be listed here. The WLAN device may include the term wireless, wireless LAN, or 802.11. 4 Click the Start button. 5 Type Network and Sharing Center into the Start Search box, and then click Network and Sharing Center to open the Network and Sharing Center window. 6 Click Connect to a network, and then follow the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer. Try to connect again later, or contact your ISP for assistance. Troubleshooting and Maintenance 37

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Troubleshooting and Maintenance
37
Internet access
Symptom
Possible solution
I cannot connect to the
Internet.
Contact your ISP for assistance.
Verify that you are using the proper cables for your Internet
connection type. Your computer may have a dial-up modem
and an Ethernet network adapter (also called a network
interface card, or NIC). A modem uses a standard telephone
cable while the network adapter uses a network cable to
connect to a local area network (LAN). Do not connect a
telephone cable to the network adapter, and do not plug a
network cable into a telephone service line; doing so may
damage the network adapter.
For more information about connecting to the Internet, open the
Help and Support Center; see “Using the Help and Support
Center” on page 25.
Run the wireless setup wizard:
1
Click the
Start
button, and then click
Control Panel
.
2
Click
Network and Internet
, and then click
Network and Sharing Center
.
3
In the Network and Sharing Center window, click
Set up
a connection or network
to open the wizard.
4
Follow the onscreen instructions.
Use Device Manager to verify that the integrated WLAN device
is installed on the computer correctly:
1
Click the
Start
button.
2
Type
Device Manager
into the Start Search box, and then
click
Device Manager
.
3
Click
Network adapters
. Your WLAN device should
be listed here. The WLAN device may include the term
wireless
,
wireless LAN
, or
802.11
.
4
Click the
Start
button.
5
Type
Network and Sharing Center
into the Start Search
box, and then click
Network and Sharing Center
to
open the Network and Sharing Center window.
6
Click
Connect to a network
, and then follow the
onscreen instructions.
If your system has an external antenna, try to move the antenna
to a better position. If the antenna is internal, try to move the
computer.
Try to connect again later, or contact your ISP for assistance.