HP TouchSmart 520-1155 Getting Started (For Select TouchSmart Models Only)
HP TouchSmart 520-1155 Manual
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- HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 1
Getting Started - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 2
services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP the B logo are trademarks of Dr. Dre and Jimmy Iovine. HP supports lawful use of technology and does not endorse or encourage the - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 3
and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 13 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power ...17 Display (screen 17 - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 4
iv ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 5
Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to the Internet. ● Recover factory settings. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Tap the Start - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 6
.com/ergo. ● Wall-mounting your computer Wall-Mounting your HP TouchSmart (select HP TouchSmart PC models only). Tap Start, tap All Programs, and then tap User Guides. If the guide is not available there, visit www.hp.com/support WARNING! To reduce the risk of electrical shock or damage to your - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 7
WARNING! To prevent direct exposure to a laser beam, do not try to open the enclosure of the CD or DVD drives. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. ENWW 3 - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 8
.11n networking, full support for Beats Audio™ devices (sold separately), and high quality speakers. Select HP TouchSmart PC models can be mounted To launch the software, tap the HP TouchSmart icon on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas The Magic - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 9
screen, partial screen, or icon. ● Website Tiles Add shortcut tiles to your favorite websites into the carousel. For additional information about HP TouchSmart 5.0, tap the Start button, tap Help and Support, and then tap HP TouchSmart, or tap the Help and Support icon on the Carousel and then tap - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 10
. Tap the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo. Protecting your computer Computer risk Computer feature Unauthorized use of the viruses beyond the trial period, purchase an extended update service. 6 Chapter 3 Setting up your computer ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 11
Computer risk Computer feature Unauthorized access to data and ongoing threats to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the computer, includes firewall software. Computer security - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 12
a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to a WLAN with an Internet connection. 2. Get Internet service. 8 Chapter 3 Setting up your computer ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 13
: a. Tap the Start button, tap All Programs, and then tap Get Online. b. Follow the onscreen instructions to select an ISP and set up Internet service. NOTE: Online Services provides a list of ISPs; however, you might choose another ISP or transfer an existing account to this computer. To transfer - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 14
to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. For instructions on wall-mounting your HP TouchSmart PC, refer to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your computer ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 15
Connecting a game console Select HP TouchSmart PC models only Some computer models allow you to use your system as a high-resolution monitor for gaming. An HDMI game console port is located on - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 16
system into Sleep mode. Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the following options: ● Tap the full screen to return to desktop ● Press ESC key to return to desktop ● Left click mouse to return to desktop ● Press the Ctrl+Alt+Del buttons - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 17
desktop, or from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. Online help for HP My Display TouchSmart Edition is available by tapping the ? button in the upper right hand corner of the application screen. Using Beats Audio™ Select HP TouchSmart PC models - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 18
and external audio systems (purchased separately). Select HP TouchSmart PC models also include four Beats-optimized internal speakers and Guide for important ergonomic information: Visit www.hp.com/ergo on the Web. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 19
Locate the HP TouchSmart PC in the room to minimize glare from the screen. You can also reduce glare by tilting the screen. The HP TouchSmart screen can be used as an input device; therefore, the computer should be placed so that your shoulders and neck are comfortable. The computer might - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 20
and possible solutions. For more information or for additional troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Contact Support: www.hp.com/support Computer will not turn on or start. Ensure - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 21
Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. When drive activity stops, remove the disc, and then press the spacebar on the keyboard. The computer should start up. Computer does not turn off when the Power button is pressed. Press and hold - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 22
Enter. 6. After the shutdown is complete, unplug and reconnect the mouse connector to the back of your computer, and then restart your computer. 18 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 23
Symptom Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. For a mouse with a roller ball: ● Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it counterclockwise), remove the ball, and clean it by using a - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 24
the Connect button (1) on the underside of the keyboard for 5 to 10 seconds until the LED on the receiver lights or stops flashing. 20 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 25
Troubleshooting. 2. Under Hardware and Sound, tap Troubleshoot and audio playback. If you are using built-in computer speakers, use the Volume button to adjust volume. You can also use My Display TouchSmart Log in to your Internet Service Provider (ISP), and start the desired program. ENWW Speakers and - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 26
not plug a network cable into a telephone service line; doing so might damage the network the wizard, and then follow the onscreen instructions. If your system has an external antenna PC mode. Ensure that the gaming device and the computer are on. 22 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 27
PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard disk drive. To repair software problems, try these methods - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 28
instructions. You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the onscreen instructions. Microsoft System Restore If you have a problem then follow the onscreen instructions. 24 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 29
manually: 1. Close all open programs. 2. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Under Protection Settings, tap the disk for which you want to create a restore point. 4. Tap Create, and then follow the onscreen instructions Software troubleshooting 25 - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 30
screen. 3. Choose the program you want to install, tap Next, and follow the onscreen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step. can be caught beforehand by using Hard Disk Diagnostic. 26 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 31
your system once a month for visible signs of dust and debris, and clean it about once every three months. Visit www.hp.com/support for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer cool. Keep these vents clean by using a small, battery-powered vacuum - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 32
after purchase. NOTE: Always use the System Restore procedure before you use the System Recovery program - see Microsoft System Restore on page 24. 28 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 33
the keyboard during system startup. 3. Through recovery media that you create. 4. Through recovery discs purchased from HP Support. To purchase recovery discs, visit www.hp.com/ support. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you created - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 34
Finish to restart the computer. 9. Complete the registration process, and wait until you see the desktop. 10. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. . Back up any important data to a removable disc. 30 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 35
begins. After System Recovery is complete, tap Finish to restart the computer. 8. Complete the registration process, and wait until you see the desktop. 9. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. System Recovery from recovery media CAUTION: System - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 36
the recovery media in a safe place. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. 32 Chapter 4 Troubleshooting and maintenance ENWW - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 37
grayed out on the screen. Tap Next. NOTE: Recovery Media Creation formats the flash drive and deletes all on files on it. 6. Follow the onscreen instructions. Make sure to label the USB flash drive and store it in a secure place. NOTE: Do not use media cards for creating recovery media. The - HP TouchSmart 520-1155 | Getting Started (For Select TouchSmart Models Only) - Page 38
your computer is also designed for maximum recyclability. Don't use a screen saver. We design to be more energy efficient. Screen savers can prevent your HP computer from going to sleep and thereby waste power. Screen savers can also reduce the life of your monitor by increasing the number of
Getting Started