HP TouchSmart 610-1000 Getting Started Guide
HP TouchSmart 610-1000 Manual
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- HP TouchSmart 610-1000 | Getting Started Guide - Page 1
Getting Started - HP TouchSmart 610-1000 | Getting Started Guide - Page 2
services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP in the United States and/or other countries/regions. HP supports lawful use of technology and does not endorse or encourage - HP TouchSmart 610-1000 | Getting Started Guide - Page 3
3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless - HP TouchSmart 610-1000 | Getting Started Guide - Page 4
iv ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 5
problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find additional troubleshooting help. ● Upgrade or replace Upgrading and Servicing Guide components - HP TouchSmart 610-1000 | Getting Started Guide - Page 6
- Maintains your computer performance and resolve problems faster by using automated updates, onboard diagnostics, and guided assistance. Click the Start button, click All Programs, click HP, and then click HP Support Assistant. Safety & Comfort Guide Click the Start button, click All Programs - HP TouchSmart 610-1000 | Getting Started Guide - Page 7
Start button, click All Programs, and then click User Guides or visit www.hp.com/ergo. Protecting your computer Computer risk Computer feature Unauthorized new viruses beyond the trial period, purchase an extended update service. Unauthorized access to data and ongoing threats to the computer - HP TouchSmart 610-1000 | Getting Started Guide - Page 8
, use a wireless router with the computer to connect to a WLAN with an Internet connection. 2. Get Internet service. ◦ Sign up with an ISP. If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP. ◦ If you did not set up the computer for Internet - HP TouchSmart 610-1000 | Getting Started Guide - Page 9
and then click Windows Easy Transfer. 2. Follow the onscreen instructions in the Windows Easy Transfer wizard to transfer your files troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Contact Support - HP TouchSmart 610-1000 | Getting Started Guide - Page 10
the back of the monitor and to the wall outlet. and monitor power light is not lit. Press the On button on the monitor. 6 Chapter 3 Troubleshooting and maintenance ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 11
Symptom Possible solution Screen is blank. Press the space bar on the keyboard or move the mouse to make the screen display visible again. Press the Sleep button (select models only), or the Esc key on the keyboard, to resume from Sleep mode. Press the On button to turn on the computer. - HP TouchSmart 610-1000 | Getting Started Guide - Page 12
to reactivate it. Replace the batteries in the keyboard and mouse. Re-synchronize the keyboard and mouse to the receiver using the following steps. 8 Chapter 3 Troubleshooting and maintenance ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 13
Symptom Possible solution The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your models might vary. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the - HP TouchSmart 610-1000 | Getting Started Guide - Page 14
Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. Verify a network cable into a telephone service line; doing so might damage the network adapter. 10 Chapter 3 Troubleshooting and maintenance ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 15
the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer. Try to connect again later, or contact your Internet service provider (ISP) for assistance. Software troubleshooting Some software - HP TouchSmart 610-1000 | Getting Started Guide - Page 16
HP DVD Writer 640b). 5. Click the Driver tab. 6. To update a driver, click Update Driver, and then follow the onscreen instructions then follow the onscreen instructions. Microsoft System Restore If you have a problem that might be due instructions. 12 Chapter 3 Troubleshooting and maintenance ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 17
points manually: 1. Close all open programs. 2. Click the Start button, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for which you want to create a restore point. 4. Click Create, and then follow the onscreen instructions - HP TouchSmart 610-1000 | Getting Started Guide - Page 18
screen. 3. Choose the program you want to install, click Next, and follow the onscreen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step. . See System Recovery on page 16 for further details. 14 Chapter 3 Troubleshooting and maintenance ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 19
Check your system once a month for visible signs of dust and debris, and clean it about once every three months. Visit www.hp.com/support for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer and monitor cool. Keep these vents clean by using a small, battery - HP TouchSmart 610-1000 | Getting Started Guide - Page 20
from HP Support. To purchase recovery discs, visit www.hp.com/support. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc. 16 Chapter 3 Troubleshooting and maintenance - HP TouchSmart 610-1000 | Getting Started Guide - Page 21
If the computer is working and Windows 7 is responding, use these steps to perform a System Recovery. 1. Turn off the computer. 2. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 3. Turn on the computer. 4. Click the Start button, click All Programs, - HP TouchSmart 610-1000 | Getting Started Guide - Page 22
the recovery discs in a safe place. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. 18 Chapter 3 Troubleshooting and maintenance ENWW - HP TouchSmart 610-1000 | Getting Started Guide - Page 23
, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. If prompted, click Yes to allow the program to continue. 3. Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1, Recovery 2). ENWW Recovery discs 19 - HP TouchSmart 610-1000 | Getting Started Guide - Page 24
We design to be more energy efficient. Screen savers can prevent your HP computer from going to sleep and thereby waste power. Screen savers can the health of you, your family, and our planet is a key priority at HP. We are committed to using the safest materials in the production of this and all
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Getting Started