HP ZBook Studio 15.6 User Guide

HP ZBook Studio 15.6 Manual

HP ZBook Studio 15.6 manual content summary:

  • HP ZBook Studio 15.6 | User Guide - Page 1
    User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more.
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    over time for updates. See http://www.microsoft.com. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on
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    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
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    Processor configuration setting (select products only) Important information about processor configurations. IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your
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    ...15 Using Tile (select products only) ...17 3 Network connections ...19 Connecting to a wireless network ...19 Using the wireless controls...19 Wireless button ...19 Operating system controls ...19 Connecting to a WLAN...20 Using HP Mobile Broadband (select products only 20 Using eSIM (select
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    Using the Power icon and Power Options...39 Running on battery power...39 Using HP Fast Charge (select products only)...39 Displaying battery charge...39 Finding battery information in HP Support Assistant (select products only 40 Conserving battery power ...40 Identifying low battery levels...40
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    DriveLock...48 Entering an Automatic DriveLock password 48 Selecting manual DriveLock ...48 Setting a DriveLock master password ...49 software...52 Installing software updates...52 Using HP Client Security (select products only) ...53 Using HP Device as a Service (select products only) ...53 Using
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    hardware failure ID code 69 Accessing HP PC Hardware Diagnostics Windows 69 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only 69 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 70 Accessing HP PC Hardware Diagnostics Windows from the
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    guided assistance. Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. Finding information To locate resources that provide product details, how-to information, and more, use this table. Table 1-1 Additional information Resource Setup Instructions HP
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    ‒ or - Select the question mark icon in the taskbar search box. Then select Support. Safety & Comfort Guide To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. ‒ or - Contents ● Proper workstation setup ● Guidelines for posture and work habits
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    features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware Use these instructions to find out what hardware is installed on your computer. ▲ Type device manager in the taskbar search box, and then select the Device
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    adapter that has a USB Type-C connector, Thunderbolt™ ports (2) with HP Sleep and supplying power to the computer and, if needed, charging -C connector, providing DisplayPort output. NOTE: Your computer might also support a Thunderbolt docking station. (4) Power connector Connects an AC adapter
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    Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device
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    also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Table 2-3 Display components and their descriptions Component Description (1) Camera(s) Allow(s) you to video chat, record video, and record still
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    Keyboard area Keyboards can vary by language. Touchpad The touchpad settings and components are described here. Touchpad settings You learn how to adjust the touchpad settings and components here. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. 1. Type touchpad
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    Table 2-4 Touchpad components and their descriptions Component (1) Touchpad zone (2) Left control zone (3) Right control zone Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using touchpad and touch screen gestures
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    computer, or on the top cover below the keyboard. IMPORTANT: To verify that your computer supports fingerprint reader sign-in, type Sign-in options in the taskbar search box and follow the on-screen instructions. If Fingerprint reader is not listed as an option, then your notebook does not include
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    Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component Description (1) Speakers (2) (2) Power button Produce sound. ● When the computer is off, press the button briefly to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep
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    Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description ▲ Swipe down across the fingerprint reader. See Windows Hello (select products only) on page 51 for details. IMPORTANT: To prevent fingerprint logon issues, make sure when you register your
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    Table 2-7 Special keys and their descriptions (continued) Component Description ● When the computer is in Hibernation, press the button briefly to exit Hibernation. IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped
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    Table 2-8 Action keys and their descriptions (continued) Icon Description Turns the keyboard backlight off or on. On select products, you can adjust the brightness of the keyboard backlight. Press the key repeatedly to adjust the brightness from high (when you first start up the computer), to low
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    Table 2-8 Action keys and their descriptions (continued) Icon Description ● Ability to change system profiles ● Ability to change system properties ● Executes user-defined key sequences Initiates Sleep, which saves your information in system memory. The display and other system components turn
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    the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer. Labels might bottom of a tablet kickstand. ● Service label-Provides important information to identify your computer. When contacting support, you might be asked for the
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    to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component (1) HP product name (2) Warranty period (3) Product ID (4) Serial number Table 2-12 Service label components Component (1) HP product name (2) Model number (3) Product ID
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    Table 2-13 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● Regulatory label , and then select the Tile app. 2. Follow the on-screen instructions to create a Tile account and activate your Tile features. Using Tile (select products only) 17
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    18 Chapter 2 Components
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select products only)-A wireless wide area network (WWAN or network, connect to a network, and diagnose and repair network problems. To use operating system controls: Type control panel in the taskbar
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    allows you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your
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    HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP , and learn how to use an eSIM, go to https://www.support.microsoft.com , and type Use an eSIM in the search bar. settings. 2. Follow the on-screen instructions for using location settings. Using
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    area (antenna) of one device to another. With NFC and supported apps, you can share websites, transfer contact information, transfer payments antenna on the other NFC device, see your device instructions. 3. Follow any on-screen instructions to continue. Connecting to a wired network Select products
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    connect the network cable, follow these steps: NOTE: A feature called HP LAN-Wireless Protection might be enabled on your computer. It closes your connect directly to a LAN. For more information about HP LAN-Wireless Protection, see Using HP LAN-Wireless Protection (select products only) on page 23
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    customize MAC Address Pass Through: 1. Start Computer Setup (BIOS). ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the
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    4 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more methods. ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an on-screen
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    ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving your fingers apart. Two-finger slide (touchpad and precision touchpad) Place two fingers slightly apart on the touchpad zone and then drag them up, down, left, or right to move up, down, or sideways on a
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    Four-finger tap (touchpad and precision touchpad) By default, the four-finger tap opens the Action Center. Tap four fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select
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    The keyboard also allows you to use action keys and hot keys to perform specific functions. Using an on-screen keyboard (select products only) These instructions help you learn to use the on-screen keyboard. 1. To display an on-screen keyboard, tap the keyboard icon in the notification area, at the
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    Entertainment features Use your HP computer for business or To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI Environmental Notices. To access this guide: Entertainment features 29
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    Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. Headphones combined with sounds, or manage audio devices. Viewing or changing sound settings Use these instructions to view or change sound settings. ▲ Type control panel in the
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    to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your video features, refer to HP Support Assistant. Connecting digital display devices using a DisplayPort cable (select products only) Connect a digital display
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    a USB Type-C cable, purchased separately. Connect the Thunderbolt device according to the following instructions: 1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port the only video interface that supports high-definition video and audio. 32 Chapter 5 Entertainment features
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    TV or monitor using HDMI To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the instructions. NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. 1. Connect one end of the HDMI cable to the
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    On the Playback tab, select the name of the digital output device. 3. Select Set Default, and then select OK. Turning off HDMI audio Use these instructions to return the audio stream to the computer speakers. 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar
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    the taskbar search box, and then select Project to a second screen. Select Connect to a wireless display, and then follow the on-screen instructions. Using data transfer Your computer is a powerful entertainment device that enables you to transfer photos, videos, and movies from your USB devices to
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    connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, refer to HP Support Assistant. Connecting devices to a USB Type-C port (select products only) To connect devices to a USB Type
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    . You can also initiate Sleep manually. Depending on your computer model, the Sleep state might also support Modern Standby mode. This mode unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the
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    When the computer exits Sleep, your work returns to the screen. IMPORTANT: If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Initiating and exiting Hibernation (select products only) You can enable user-initiated
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    0 and 50%, the battery charges to 50% of full capacity in no more than 30 to 45 minutes, depending on your computer model. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your computer and to external power. Displaying battery charge To view the
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    the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the
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    no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the
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    ● When writing information to a disc (select products only) ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The Power icon changes appearance. When you
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    . Standard security solutions provided by the Windows operating system, HP applications, Computer Setup (BIOS), and other third-party software on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the
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    Windows user account. *For information about setting a Windows administrator password or a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. Setting passwords in Computer Setup Computer Setup passwords provide additional layers of security
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    password helps prevent unauthorized access to Computer Setup. Use these instructions to set a new BIOS administrator password. 1. Start Computer tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲
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    Changing a BIOS administrator password Use these instructions to change a BIOS administrator password. 1. Start Computer Setup. ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲
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    ) on page 47. ● Set DriveLock Master Password-See Selecting manual DriveLock on page 48. ● Enable DriveLock-See Enabling DriveLock and keyboards: a. Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: a. Turn
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    a. Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: a. you must shut down the computer and try again. Selecting manual DriveLock To manually apply DriveLock protection to an internal hard drive, you must
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    a. Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: press enter. 5. Carefully read the warning. 6. Follow the on-screen instructions to set a DriveLock master password. NOTE: You can enable DriveLock and
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    Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without Select Disable DriveLock, and then press enter. 5. Follow the on-screen instructions to disable DriveLock. 6. To save your changes and exit Computer Setup, select
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    to manage, and then press enter. 6. Make the selection for the DriveLock password that you want to change, and then follow the on-screen instructions to enter passwords. NOTE: The Change DriveLock Master Password option is visible only if the DriveLock master password was provided at the DriveLock
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    For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to or block authorized email attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want screen instructions. 52 Chapter 7 Security
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    instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. You can access this software through the HP more information, see the HP Client Security software Help. Using HP Device as a Service (select products only) HP DaaS is a cloud-
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    54 Chapter 7 Security
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    . To run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under some conditions. ● You drop the
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    receive automatic notifications when updates become available. To update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP ZBook Studio 15.6 | User Guide - Page 66
    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP ZBook Studio 15.6 | User Guide - Page 67
    ● Prepare the computer for traveling or shipping: - Back up your information to an external drive. - Remove all discs and all external media cards, such as memory cards. - Turn off and then disconnect all external devices. - Shut down the computer. ● Take a backup of your information. Keep the
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    60 Chapter 8 Maintenance
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    you have. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. IMPORTANT: HP recommends that you follow the Restoring and recovery methods on page 62
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    61. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. NOTE
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    ● Platform-specific device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the on-screen instructions to find your product and locate your documentation. Changing the computer boot order 63
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    64 Chapter 9 Backing up, restoring, and recovering
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    Computer Setup, turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Navigating and selecting in the main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup, choose one of the following methods: ● To exit
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    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting download and installation, follow these instructions: Do not disconnect power
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 68 Chapter 10 Computer Setup
  • HP ZBook Studio 15.6 | User Guide - Page 77
    it from HP Help and Support. 1. Select the Start button, and then select HP Help and Support. 2. Select HP PC Hardware Diagnostics Windows. 3. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on-screen instructions. Using HP PC Hardware Diagnostics
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    Windows is installed, follow these steps to access it from HP Support Assistant. 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes. 3. Select Diagnostics, and then select
  • HP ZBook Studio 15.6 | User Guide - Page 79
    appears on the next screen. The HP Customer Support - Service Center page appears with your failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the failure ID code. Downloading HP Hardware Diagnostics Windows by product name
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    UEFI is not included in the HP Tool partition. ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are
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    by using the product name or number. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, enter instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP
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    or a DC power source supplied and approved by HP for use with this computer. The computer can dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc @ 4.33 A / 20 V dc @ 3.25 A - 65 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc @ 5 A / 20 V dc @ 4.5 A - 90 W USB-C 19.5
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    ) Nonoperating Relative humidity (noncondensing) 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Operating Nonoperating Maximum altitude (unpressurized) Operating 10% to 90% 5% to 95% -15 m to 3,048 m 10% to 90% 5% to 95% -50 ft to 10,000 ft Nonoperating
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    76 Chapter 11 Using HP PC Hardware Diagnostics
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
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    78 Chapter 12 Electrostatic discharge
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    The HP commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports the establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
  • HP ZBook Studio 15.6 | User Guide - Page 89
    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
  • HP ZBook Studio 15.6 | User Guide - Page 90
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP ZBook Studio 15.6 | User Guide - Page 91
    that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf
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    84 Chapter 13 Accessibility
  • HP ZBook Studio 15.6 | User Guide - Page 93
    for wood veneer 58 disinfecting 57 HP Easy Clean 56 removing dirt and debris...........57 components bottom 15 display 5 keyboard area 7 left 8 corporate WLAN connection...........20 critical battery level 40 customer support, accessibility..... 83 D data transfer 35 Disk Cleanup software
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    mute 13 pause 15 programming query 15 scroll lock 14 using 14 HP 3D DriveGuard 55 HP Assistive Policy 79 HP Client Security 53 HP Device as a Service (HP DaaS)...53 HP Fast Charge 39 HP LAN-Wireless Protection...........23 HP MAC Address Pass Through.......24 HP PC Hardware Diagnostics
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    identifying......... 5 serial number, computer 15 service labels, locating 15 setup utility navigating and selecting...........65 unresponsive system 38 updating programs and drivers..... 56 USB SuperSpeed port with HP Sleep and Charge, identifying 5 USB Type-C port, connecting... 32, 36
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    identifying 11 Windows tools, using 61 wireless action key 13 wireless antennas, identifying......... 6 wireless button 19 wireless certification label 15 wireless controls button 19 operating system 19 wireless key 19 wireless light 19 wireless network (WLAN) connecting 20 corporate WLAN
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.