Humax FOXSAT-HD User Manual - Page 52

12. Appendix 7. No password information is given. • The default password is always 0000. 8. Channel search does not work. • Make sure that the antenna setting in the menu is correct. 9. Cannot update new software. • If there is no message displayed requesting an update, there is no software available for your product at that time. 12.3 Error Message Error message Possible causes The satellite dish is not pointing at the satellite. No or bad signal Signal is too weak. Satellite dish is too small. Problem with LNB. Wrong antenna setting. The channel has a signal, but no audio or video is provided. The channel is scrambled or not available. The channel has not been deleted by broadcasting company. The channel is for data broadcasting. Audio not available. Short LNB The channel has a video signal, but no audio is provided. LNB cable is short. LNB is internally short. Alien substance is inserted in LNB IN Port and port may be damaged. What to do Adjust dish alignment. Increase the LNB voltage or connect a signal amplifier. Change to a larger dish. Change the LNB. Set the antenna correctly. Confirm whether the channel is currently on air. Remove the channel from the channel list and check for new transponder details. The channel can only be viewed with the appropriate model that supports data channels. Press the audio button on your remote control to confirm that the channel has audio options. Replace LNB Cable. Replace LNB. Remove the alien substance and contact local Service centre in case damaged has occurred. GB51 User's Manual