Humax HD-5600S User Manual - Page 83

Appendix 7. No password information is given. • The default password is always 0000. 8. Channel search does not work. • [Satellite] Make sure that the antenna setting in the menu is correct. • [Cable] Make sure that your cable is connected correctly. • [Terrestrial] Use the appropriate antenna capable of receiving VHF or UHF channels for your area. 9. Cannot update new software. • You can get an update. If the product does not show a message requesting update, this means no software is available. 10. Cannot watch scrambled channels. • Check that you have the appropriate Smartcard or CI-Module. Reinsert the Smartcard or CI-Module and make sure it initialises correctly. • Check in the menu that the product is detecting the Smartcard or CI-Module. • Check in the menu that you have a valid and working subscription to the channels you wish to view. • Ensure that the Smartcard or CI-Module is not damaged. 11. Cannot watch pay channels. • Check in the menu that you have a valid and working subscription to the channels you wish to view. • Contact your network operator for more information. 12. The product makes a humming noise. • The noise is from the fan; the hard disk is operating normally. This kind of noise is inevitable but seldom noticeable. 13. Cannot record progammes. (PVR only) • The hard disk is full. Delete unnecessary programmes and make space for new recording. • Check if recording is conflicted with another channel. Stop the current recording or wait until the recording is finished. • Check that the product is switched on when recording starts. 14. Cannot operate TSR (Time Shifted Recording). (PVR only) • TSR may not be available during recording. Wait until recording is finished. • Delete unnecessary programmes and make space for new recording. 15. Cannot playback. (PVR only) • To playback the recorded file of a scrambled channel, use the Smartcard. In case it has been a long time since you last recorded, this may not work. Contact the product distributor. • The signal during recording may be weak or the hard disk too full. 16. Cannot change channels while recording. (PVR only) • Certain channels may not be changed due to restriction of the tuner or connection type. 82