Humax HDPVR-5000T User Manual - Page 67

Appendix Problem Check List 1. Please check the Trouble Shooting section first when problem occurs. Website: http://www.humaxdigital.com/me/support 2. Read the description below and mark the type of problem you have before calling the customer service center. Description No power when using AC power AC & DC Power No power when using AC adapter No power caused by physical damage System does not boot up - Freezes on initial screen (with front LED on) Cannot wake up from standby STB (Product) Operation Cannot power off Frozen picture (while system is operating) Flickering / snowy / black / blue screen Broken OSD (menu) display Reboots unintendedly (while operating) Dolby Digital : Optical No audio - (RCA , SCART , HDMI , RF OUT). Please check the output port. Audio Excessive / low audio level Audio does not mute Distorted / unbalanced audio or popping noise in audio Audio delay / Lip-sync problem Video No video - (RCA , SCART , HDMI , RF OUT). Please check the output port. No HDTV, UHF,VHF reception. Please check the input port. Channel Searching Incorrect channel tuning Faulty DiSEqC control No OTA software reception Remote Control No remote control operation Error code appears in display. Please enter the error code. Front Display Front display dim (no display) Faulty teletext Faulty EPG reception or functional problem UI Faulty operation of parental lock (keylock function) (User interface) Faulty clock function Faulty channel editing function Faulty search function (language / subtitle / chapter) Check 66