Humax IR-FREE User Manual - Page 32

Error message Possible causes What to do No or bad signal The satellite dish is not pointing at Adjust dish alignment. the satellite. Signal is too weak. Increase the LNB voltage or connect a signal amplifier. Satellite dish is too small. Problem with LNB. Change to a larger dish. Change the LNB. Wrong antenna setting. The channel is The channel has a signal, but no scrambled or not audio or video is provided. available. Set the antenna correctly. Confirm if the channel is currently on air. The channel has not been deleted Remove the channel from the channel list by broadcasting company. and check for new transponder details. The channel is for data broadcasting. Smartcard is not plugged in. The channel cannot be viewed with the appropriate model that supports data channels. Insert Smartcard. Wrong Smartcard is in use. Insert the appropriate Smartcard for the channel(s) you wish to view. Smartcard is not plugged in correctly. Reinsert Smartcard; ensure that it is inserted correctly. Audio not available. Smartcard is damaged. The channel has a video signal, but no audio is provided. Contact your Smartcard retailer or channel broadcaster for a Smartcard replacement. Press the audio button on your remote control to confirm that the channel has audio options. Short LNB LNB cable is short. LNB is internally short. Replace LNB Cable. Replace LNB. LNB In port is inserted by alien substance or damaged. Remove the alien substance and contact local service center in case damage has occurred.