Humax IRHD-5000C User Manual - Page 53

12. Appendix 10. Cannot watch pay channels. • Check in the menu that you have a valid and working subscription to the channels you wish to view. • Contact your network operator for more information. 12.3 Error Message Error message Possible causes What to do Please Insert Smartcard The Smartcard is not present. Insert the Smartcard. Smartcard Failure The current Smartcard may be faulty. Checking Smartcard The Smartcard is being verified. It may be inserted up-side down. Service is currently scrambled The Smartcard has expired or the datecode on the card has gone backwards. Service Unknown No service is located at the entered channel number. Insert the appropriate Smartcard. Contact the product distributor if the problem persists. Check Smartcard. Contact the product distributor if the problem persists. Service is currently Operating status of the service is set not running to Off. Parental Control Lock No Event Information When the parental rating of the event is greater than the setting made via the Enter the PIN-code or reset the settings. Parental Control menu. The information for the current event or service has not been received. No Signal The signal is too weak. Reset the cable. No Service available There are no services available. Reset the setting and restart channel search. GB52 User's Manual