Humax PDR-9750 User Manual - Page 83
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14. Appendix 6. Cannot make reservations. • Check that no previous reservations are conflicting with the new reservation. • Check that the product is switched on at the time of the reservation. 7. No password information is given. • The default password is always 0000. 8. Channel search does not work. • Make sure that the antenna setting in the menu is correct. 9. Cannot update new software. • You can get an update. If the product does not show a message requesting update, that means no software is available. 10. Cannot watch scrambled channels. • Check that you have the appropriate Smartcard or CI-Module. Reinsert the Smartcard or CI-Module and make sure it initializes correctly. • Check in the menu that the product is detecting the Smartcard or CI-Module. • Check in the menu that you have a valid and working subscription to the channels you wish to view. • Ensure that the Smartcard or CI-Module is not damaged. 11. Cannot watch pay channels. • Check in the menu that you have a valid and working subscription to the channels you wish to view. • Contact your network operator for more information. 12. Cannot record progammes. • The hard disk is full. Delete unnecessary programmes and make space for new recording. • Check if recording is overlapped with another channel. Stop the current recording or wait until the recording is finished. 13. Cannot operate the TSR (Time Shifted Recording). • The TSR may not be available during the recording. Wait until the recording is finished. • Delete unnecessary programmes and make space for new recording. 14. The product makes a humming noise. • The noise is from the fan; the hard disk is operating normally. This kind of noise is inevitable but seldomly noticeable. 15. Cannot playback. • To play back the recorded file of a scrambled channel, use the Smartcard. In case it has been a long time since you last recorded, this may not work. Contact the product distributor. • The signal during the recording may be weak or the hard disk too full. 16. Cannot change channel while recording. • Certain channels may not be changed due to restriction of the tuner or connection type. GB82 User's Manual