Humax PR-HD1100 User Manual - Page 82

14. Trouble Shooting ** 14.1 Trouble Shooting Before contacting your local service centre, please read the tips below carefully. If the problem persists after completing the following procedure, please contact your local product distributor or service centre for further instructions. ** 1. No message displayed on the front panel. (The product will not switch on.) - Check the main power cable and make sure it is plugged into a suitable power outlet. - Check that the mains supply is switched on. - Check that the power switch is on at the rear of the product (where applicable) ** 2. No picture on TV set - Make sure that the product is power on and in operation mode (press Standby button). - Make sure that the AV cable is firmly connected to the TV. You may need to remove the cable from both ends and reconnect. - Make sure that the antenna line (aerial or satellite cable) is properly connected to the equipment. - Make sure that the Antenna Setting in the menu is correct. - Check the brightness level of the TV. - Check if the channel is currently on air. Contact the broadcaster to ensure that the channel is running. ** 3. Poor picture/sound quality - Install the antenna in an obstacle-free place. - Make sure there is no mobile phone or microwave oven near the equipment. - Use 75 coaxial cable when connecting TV and antenna. - Keep the product and the antenna cable for the satellite apart from each other. - Check the signal levels and adjust your antenna if the level is too low. The signal level may be effected by weather conditions. Note: If the Antenna is covered with snow or the RF is weakened by heavy rain, the condition of the sound and picture may temporarily be poor. However, the poor sound and picture quality due to weather conditions cannot be accepted as a malfunction of equipment. • Check that your dish alignment is correct. • Change the satellite dish for a larger one as this will increase the signal levels received. • Replace the LNB with a lower noise factor in cases where the noise factor is too high. • Replace the LNB with a new one in case it is damaged or out of order. ** GB 81