Humax PR-HD1100 User Manual - Page 83

14. Trouble Shooting ** 4. No/poor sound - Check that your AV cable is connected correctly. - Check the volume levels of your TV set and the product. - Check if the TV/receiver is on mute. - Check audio type or soundtrack option in the AV menu. ** 5. Remote control does not operate. - To control the equipment, the top end of the remote control should point directly towards the receiving part of the product. - Remove and reinsert the batteries in the remote control. - Replace the batteries in the remote control for a new set. ** 6. Cannot make reservations. - Check that no previous reservations are conflicting with the new reservation. - Check that the unit is in operation mode or in standby mode at the time of the reservation. If the power switch or power outlet is off, the unit will not be able to switch on at the time of the reservation. ** 7. Cannot watch scrambled channel. - Check that you have the appropriate Smartcard and CAM. Reinsert the Smartcard and CAM and make sure it initializes correctly. - Check in the menu that the product is detecting the Smartcard and CAM. - Check in the menu that you have a valid and working subscription to the channels you wish to view. - Ensure that the Smartcard or CAM is not damaged. GB 82