IBM 9228 Installation Guide

IBM 9228 - IntelliStation Z - Pro Manual

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  • IBM 9228 | Installation Guide - Page 1
    Z Pro Type 9228 Installation Guide Welcome. . . Thank you for buying an IBM IntelliStation Z Pro computer. This Installation Guide contains information for setting up, installing options, and configuring your computer. This document also contains information for every day use, and solving problems
  • IBM 9228 | Installation Guide - Page 2
    troubleshooting information that comes with the computer to determine the cause of the problem and the action to take. Is the computer working Yes properly? No Flash the latest levels of BIOS, and download the latest level of diagnostics. You can download this code at http://www.ibm.com/support
  • IBM 9228 | Installation Guide - Page 3
    IBM IntelliStation Z Pro Type 9228 Installation Guide
  • IBM 9228 | Installation Guide - Page 4
    , read the general information in Appendix B, "Notices," on page 51, and the Warranty and Support Information documentation on the IBM IntelliStation Documentation CD. First Edition (August 2006) © Copyright International Business Machines Corporation 2006. All rights reserved. US Government Users
  • IBM 9228 | Installation Guide - Page 5
    cable lengths 7 Features and specifications 8 Controls, LEDs, Windows 19 Creating an IBM Enhanced Diagnostics diskette or CD in Windows . . . . . 20 Chapter 5. Solving problems 23 Diagnostic tools overview 23 Power-on self-test (POST 24 POST beep codes 24 POST error codes 24 Troubleshooting
  • IBM 9228 | Installation Guide - Page 6
    conformité à la réglementation d'Industrie Canada 55 European Union EMC Directive conformance statement 56 Japanese Voluntary Control Council for Interference (VCCI) statement . . . 56 Index 57 iv IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 7
    este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2006 v
  • IBM 9228 | Installation Guide - Page 8
    signal cables to connectors. 4. Attach power cords to outlet. 5. Turn device ON. To Disconnect: 1. Turn everything OFF. 2. First, remove power cords from outlet. 3. Remove signal cables from connectors. 4. Remove all cables from devices. vi IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 9
    CAUTION: When replacing the lithium battery, use only IBM® Part Number 33F8354 or an equivalent type battery recommended by the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of
  • IBM 9228 | Installation Guide - Page 10
    do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 1 2 viii IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 11
    Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these
  • IBM 9228 | Installation Guide - Page 12
    comes with your server or optional device before you install the device. Important: This computer is suitable for use on an IT power distribution system, whose maximum phase to phase voltage is 240 V under any distribution fault condition. x IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 13
    site. Procedures for locating firmware and documentation might vary slightly from what is described in this document. Packaged with this Installation Guide is the Device Drivers CD, which contains device drivers and hardware-specific support software. The IBM IntelliStation Documentation CD is also
  • IBM 9228 | Installation Guide - Page 14
    Microsoft® Windows® XP Professional or Red Hat Enterprise Linux® Workstation preinstalled (depending on the model). To install another operating system, follow the instructions in systems is posted periodically at http://www.ibm.com/support/. 2 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 15
    Hardware and software requirements The IBM IntelliStation Documentation CD requires the following minimum hardware and software: v Microsoft Windows NT® 4.0 (with Service Pack 3 or later), Windows 2000, or Red Hat Linux. v 100 MHz microprocessor. v 32 MB of RAM. v Adobe Acrobat Reader 3.0 (or later
  • IBM 9228 | Installation Guide - Page 16
    language in the Safety Information document. v Warranty and Support Information This document is in PDF on the IBM IntelliStation Documentation CD. It contains information about the terms of the warranty and getting services and assistance. 4 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 17
    about preinstalled device drivers. Other readme files on the CD contain information about the various adapters and devices that might be installed in or attached to the computer. v IBM IntelliStation Documentation CD This CD contains all of the IBM IntelliStation Z Pro Type 9228 documents in
  • IBM 9228 | Installation Guide - Page 18
    IBM IntelliStation Z Pro Type 9228 computer: v One keyboard v One mouse v One power cord v One Device Drivers CD v One IBM IntelliStation Documentation CD v This Installation Guide backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve
  • IBM 9228 | Installation Guide - Page 19
    the monitor near a window, use curtains or power cord directly into an electrical outlet. v Keep power cords and cables neatly routed away from walkways and other areas where they might be accidentally dislodged. For more information about power cords, see the Problem Determination and Service Guide
  • IBM 9228 | Installation Guide - Page 20
    specifications Microprocessor: v Supports up to two Intel® Xeon dual-core microprocessors v One 4 MB Level-2 cache v 1333 MHz front-side bus (FSB) Memory Keyboard connector v Mouse connector v Audio connectors - Line out (rear power-supply fan 8 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 21
    identifies the controls, LEDs, and front connectors on the IntelliStation Z Pro Type 9228 computer. See "Cabling the computer" on page 11 for an illustration of the connectors on the rear of the computer. Power-on LED Power-control button Hard disk drive activity LED Ethernet transmit/receive
  • IBM 9228 | Installation Guide - Page 22
    external devices, such as speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio line-in jack on a stereo system. Microphone connector (pink) Use this connector to indicates that the diskette drive is in use. 10 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 23
    the User's Guide on the IBM IntelliStation Documentation CD and the documentation that comes with the monitor for additional information. Turning on the computer When the computer is connected to an ac power source but is not turned on, the operating system does not run, and all core logic is shut
  • IBM 9228 | Installation Guide - Page 24
    . 4. For Windows operating systems, the power source. Some operating systems require an orderly shutdown before you turn off the computer. See the operating-system documentation for information about shutting down the operating system. 12 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 25
    on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 1 2 The
  • IBM 9228 | Installation Guide - Page 26
    14 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 27
    Windows XP, complete the following steps: 1. From the Windows XP desktop, click Start → All Programs → Access IBM. 2. Select IBM License Agreement. For Red Hat Linux, when you start the computer, the License Agreement window program The Boot Menu program is part of the BIOS code in the computer. Use
  • IBM 9228 | Installation Guide - Page 28
    part of the BIOS code in the computer. You can use it to: v Configure serial connector assignments v Change the startup sequence v Enable USB keyboard and mouse support /Setup Utility menu. 3. Follow the instructions on the screen. Using the Boot IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 29
    to enable the operating system to address the controller. For device drivers and information about configuring the Gigabit Ethernet controller, see http://www.ibm.com/support/. LSI Logic Configuration Utility program Use the LSI Logic Configuration Utility program to configure and manage redundant
  • IBM 9228 | Installation Guide - Page 30
    you select Raid Properties, SAS Topology, or Advanced Adapter Properties additional screens are displayed. See the User's Guide on the IBM IntelliStation Documentation CD for more information about the LSI Logic Configuration Utility program. 18 IBM IntelliStation Z Pro Type 9228: Installation Guide
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    number IBM IntelliStation Z Pro 9228 Creating an emergency recovery-repair diskette in Windows the Problem Determination and Service Guide on the IBM IntelliStation IBM to order the IBM Product Recovery CD to recover the preinstalled operating system, application programs, and device drivers
  • IBM 9228 | Installation Guide - Page 32
    and watch the monitor. 2. When the message, To start the Product Recovery Program, Press F11 appears, quickly Press F11. 3. Select System utilities. 4. Select Create IBM Enhanced Diagnostics Diskette. 5. Follow the instructions on the screen. 20 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 33
    http://www.ibm.com. 2. Click Support & downloads. 3. Click Search technical support. 4. In the Enter keyword(s) field, type diagnostics 9228, and about using the IBM Enhanced Diagnostics program, see the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD. Chapter
  • IBM 9228 | Installation Guide - Page 34
    22 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 35
    on the hard drive. See the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD for information about the diagnostic programs v Troubleshooting tables These tables list problem symptoms and steps to correct the problems. See "Troubleshooting tables" on page 37 for
  • IBM 9228 | Installation Guide - Page 36
    . This series of tests is called the power-on self-test, or POST. If a power-on password is set, you must type Problem Determination and Service Guide on the IBM IntelliStation Documentation CD for more information about the POST error codes. 24 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 37
    the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU
  • IBM 9228 | Installation Guide - Page 38
    the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are the computer each time: a. Battery b. (Trained service technician only) System board 26 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 39
    only memory cyclic redundancy check make sure that the latest firmware is installed. (EEPROM CRC) #1 is damaged. 2. (Trained service BIOS code, see the Problem Determination and Service Guide on be invalid and must be reset. the IBM IntelliStation Documentation CD. 3. (Trained service
  • IBM 9228 | Installation Guide - Page 40
    make sure that the tests and a DIMM was disabled. new memory is correct for the computer. 2. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. 3. Reseat the DIMM. 4. Replace the DIMM. 28 IBM IntelliStation Z Pro Type 9228: Installation Guide
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    the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU
  • IBM 9228 | Installation Guide - Page 42
    the BIOS code, see the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD. 2. (Trained service technician only) Replace the system board. 1602 The cable for the optional Remote Supervisor Adapter II is not installed. Disconnect all computer and option power cords
  • IBM 9228 | Installation Guide - Page 43
    the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU
  • IBM 9228 | Installation Guide - Page 44
    ) b. (Trained service technician only) System board 2462 A video memory configuration error occurred. 1. Run the Configuration/Setup Utility program and load the default settings. 2. Reseat the video adapter. 3. Replace the video adapter. 32 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 45
    column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which BIOS code. For information about updating the BIOS code, see the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD. 2. (Trained service
  • IBM 9228 | Installation Guide - Page 46
    in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are each time: a. Failing adapter b. (Trained service technician only) System board 34 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 47
    Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components time: a. Failing adapter b. (Trained service technician only) System board 00180500 PCI option read-only memory checksum error. 1. Reseat each adapter.
  • IBM 9228 | Installation Guide - Page 48
    in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are computer each time: a. The adapter b. (Trained service technician only) System board 36 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 49
    Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find the problem in these tables, see "Running the diagnostic programs" and " Viewing the test log" in the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD
  • IBM 9228 | Installation Guide - Page 50
    paper clip into the manual tray-release opening. 3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. CD or DVD drive b. CD or DVD drive cable 38 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 51
    the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units
  • IBM 9228 | Installation Guide - Page 52
    the test log" in the Problem Determination and Service Guide). Note: This test is not available on computers that have RAID arrays or computers that have IDE or SATA hard disk drives, that do not use the on-board mini-PCI Express adapter. 40 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 53
    the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components and mouse cables are not reversed. v The mouse or pointing device drivers are installed correctly. 2. Replace the following components one at a time,
  • IBM 9228 | Installation Guide - Page 54
    a continuous beep during the POST, indicating that the startup (boot) microprocessor is not working correctly. 1. (Trained service technician only) Reseat the microprocessor. 2. (Trained service technician only) Replace the microprocessor. 42 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 55
    problem is solved. v See the parts listing in the Problem Determination and Service Guide memory connector or bank of connectors enabled). 2. Make sure that damaged BIOS code is not affecting the video, (see "Recovering from a POST/BIOS update failure" in the Problem Determination and Service Guide
  • IBM 9228 | Installation Guide - Page 56
    the BIOS code with the correct language. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Video adapter (if one is installed) b. (Trained service technician only) System board 44 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 57
    devices than the power supply supports. 3. Override the front panel power control button: a. Disconnect the computer power cords. b. Reconnect the power cords. (Trained service technician only) If the computer does not start, replace the system board. 4. See "Solving Undetermined Problems" in the
  • IBM 9228 | Installation Guide - Page 58
    problem is solved. v See the parts listing in the Problem Determination and Service Guide just installed an adapter or memory, you might have a memory-address conflict. v The problem. 3. Contact the place where you purchased the software. 46 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 59
    problem is solved. v See the parts listing in the Problem Determination and Service Guide Trained service technician drivers service technician only) System board A USB device does not work. 1. Make sure that: v The correct USB device driver is installed. v The operating system supports much power. If
  • IBM 9228 | Installation Guide - Page 60
    problems with the computer. An error LED on the system board is lit to indicate a problem with a specific problem remains, the LED will be lit again. See "Diagnostics" in the Problem Determination and Service Guide on the IBM IntelliStation IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 61
    the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the IBM IntelliStation Documentation CD or Problem Determination and Service Guide at the IBM Support Web site. v Go to the IBM support Web
  • IBM 9228 | Installation Guide - Page 62
    the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 50 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 63
    to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply
  • IBM 9228 | Installation Guide - Page 64
    Memory Active PCI Active PCI-X AIX Alert on LAN BladeCenter Chipkill e-business logo Eserver FlashCopy i5/OS IBM IBM (logo) IntelliStation Windows, and Windows countries, or both. Linux is a trademark of service names may be trademarks or service IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 65
    disk drive bays with the largest currently supported drives available from IBM. Maximum memory may require replacement of the standard memory with an optional memory module. IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven®, including but not
  • IBM 9228 | Installation Guide - Page 66
    information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to your call. In the Netherlands, the following applies. For Taiwan: Please recycle batteries. 54 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 67
    IBM IntelliStation Z Pro Type 9228 Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part is connected. v Consult an IBM authorized dealer or service representative for help. Properly
  • IBM 9228 | Installation Guide - Page 68
    resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits Japanese Voluntary Control Council for Interference (VCCI) statement 56 IBM IntelliStation Z Pro Type 9228: Installation Guide
  • IBM 9228 | Installation Guide - Page 69
    and indicators 9 creating an emergency recovery diskette in Windows 19 an IBM Enhanced Diagnostics diskette 20 D data rate, Ethernet controller features and specifications 8 firmware updates 1 H heat output 8 I information, related documentation 4 intermittent problems 41 K keyboard problems 41,
  • IBM 9228 | Installation Guide - Page 70
    problems 46 size 8 software, problems 46 starting Configuration/Setup Utility program 16 58 IBM IntelliStation Z Pro Type 9228: Installation Guide starting (continued) the documentation CD 3 starting the computer 12 system specifications 8 system-board error LEDs 48 T trademarks 52 troubleshooting
  • IBM 9228 | Installation Guide - Page 71
  • IBM 9228 | Installation Guide - Page 72
    Part Number: 31R2182 Printed in USA (1P) P/N: 31R2182
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Welcome. . .
Thank you for buying an IBM
IntelliStation Z Pro computer.
This
contains
information for setting up,
installing options, and configuring
your computer.
This document also contains
information for every day use,
and solving problems.
You can find the most current
information about your
computer on the IBM Web site at:
Installation Guide
Installation Guide
Type 9228
IntelliStation Z Pro
Start the computer
Complete the setup
program
Set up the computer
Did the computer
start correctly?
Do you plan
to use Windows XP or
Red Hat Linux ?
Yes
Yes
No
No
System is ready to use.
Register the computer:
Install options and applications
Install another
operating system
Go to the Computer Support
flow chart on the reverse
side of this page