Intel H2000 System Service Guide

Intel H2000 Manual

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  • Intel H2000 | System Service Guide - Page 1
    Intel® Server System H2000JF Family Service Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Order Number: G42283-006
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    trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. Copyright © 2012 Intel Corporation. All Rights Reserved. ii Intel® Server System H2000JF Family Service Guide
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    Server Deployment Toolkit 3.0 CD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Server Boards and Server Chassis Safety Information（《Intel Intel® Server System H2000JF Family Service Guide
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    contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. iv Intel® Server System H2000JF Family Service Guide
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    , troubleshooting information, and instructions on how to add and replace components on the Intel® Server System H2000JF family products. For the latest revision of this manual, go to http://www.intel.com/p/en_US/support. Table 1. Intel® Server System H2000JF Family Product List Product Code Intel
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    DVD Firmware and Drivers See the section on the web page titled, "Software/Code". Intel® Server Products - Product Safety and Regulatory Compliance Document See the section on the web page titled, "Regulations/Certification/Compliance". vi Intel® Server System H2000JF Family Service Guide
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    Heatsink(s 22 Installing the Processor ...23 Installing Processor Heatsink(s 25 Removing the Processor ...26 Installing and Removing Memory ...26 Installing Memory ...26 Removing Memory ...27 Intel® Server System H2000JF Family Service Guide vii
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    Rail Kit 55 Mounting the Chassis on the Rack 56 Removing the Chassis from Rack 58 3 Server Utilities ...60 Using the BIOS Setup Utility...60 Starting Setup ...60 Setup Navigation Keyboard Commands 60 Setup Screen Menu Selection Bar 61 viii Intel® Server System H2000JF Family Service Guide
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    Voltages 64 System Environmental Specifications 64 Appendix B: Regulatory and Compliance Information 66 Appendix C: LED Decoder ...67 Appendix D: Getting Help...73 Warranty Information ...73 Appendix E: Intel® Server Issue Report Form 74 Intel® Server System H2000JF Family Service Guide ix
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    -in Card...29 Figure 45. Installing PCI Riser Assembly 30 Figure 46. Removing IOM Assembly ...30 Figure 47. Removing PCIe Add-in Card Assembly 31 x Intel® Server System H2000JF Family Service Guide
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    Rack 57 Figure 89. Installing the Inner Member to the Chassis 58 Figure 90. Installing the Chassis to Rack 58 Figure 91. Extending the Slides ...59 Figure 92. Removing the Chassis from Rack 59 Figure 93. Diagnostic LED Placement Diagram 67 Intel® Server System H2000JF Family Service Guide xi
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    Bar 60 Table 7. Screen Map ...62 Table 8. CRPS Input Voltage...64 Table 9. CRPS Output Voltage ...64 Table 10. System Environmental Limits Summary 64 Table 11. POST Progress Code LED Example 68 Table 12. Diagnostic LED POST Code Decoder 68 xii Intel® Server System H2000JF Family Service Guide
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    List of Tables Intel® Server System H2000JF Family Service Guide xiii
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     Support for one or two Intel® Xeon® processors E5-2600 product family with a Thermal Design Power (TDP) of up to 135 W(8-core and 6-core) and below, or 80W(4-core) and below.  Eight DIMM slots - 1 DIMMs/Channel - 4 memory channels per processor. Intel® Server System H2000JF Family Service Guide
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    ports) to backplane. - Front control panel signals. - One SATA ( supporting up to 6 GB/sec.  SCU0 4-port up to 3 GB/sec SAS/SATA through bridge board.  Intel® RAID C600 Upgrade Key support providing optional expanded SATA/SAS RAID capabilities. 2 Intel® Server System H2000JF Family Service Guide
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    B Compute Node 1 Tray C Compute Node 4 Tray F HDD bays with Hot Swap Backplane G Upper and Lower Power Distribution Boards D Compute Node 2 Tray H Front Control Panel Figure 2. Intel® Server System H2000JF Overview (H2312JF as demonstrated) Intel® Server System H2000JF Family Service Guide 3
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    with Compute Node Numbering Each Compute Node has dedicated Hard Disk Drive array based on backplane controller design. Below are schemes for HDD array in correspondent to Compute Node. Figure 6. HDD Array Scheme on Intel® Server System H2312JF 4 Intel® Server System H2000JF Family Service Guide
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    C System Status LED D Network Link/Activity LED Figure 8. Front Panel Options Back Panel Compute Node back panel scheme is shown below : Description A NIC port 1 (RJ45) B NIC port 2 (RJ45) Description E Status LED F Dual port USB connector Intel® Server System H2000JF Family Service Guide 5
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    you identify the components and connectors on the server board in each Compute Node. A 2x7 fan control connector B VRS (4 total) C Riser Slot3 Upgrade key Figure 10. Server Board Connector and Component Locations 2x3 PWR connector (2 total) 6 Intel® Server System H2000JF Family Service Guide
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    several servers. The ID LED is off by default, and blue when activated by button or software. The System Status LED on the front and back panels shows the overall health of the system (green, blinking green, blinking amber, amber, and off). Intel® Server System H2000JF Family Service Guide 7
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    Server System Features System Recovery Jumpers Jumper Name J6B1: BMC Force Update jumper J1E2: ME Force Update J1E3: Password Clear Jumper Position 1-2 2-3 ME in force update mode Normal mode, password in protection BIOS password is cleared 8 Intel® Server System H2000JF Family Service Guide
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    13. Front View of System Bezel Hot-Swap SAS/SATA Backplane The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the system drives. The following diagrams show the location for each connector found on the backplane. Intel® Server System H2000JF Family Service Guide 9
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    2x9 pin Power supply input connector E 2x9 pin Power supply input connector F 2x7 pin Power Control cable connector G 2Blade Compute Node Power connector for Node 3 H 2x40 pin Bridge Board x 3.5-inch Hard Drive Backplane Components (Rear View) 10 Intel® Server System H2000JF Family Service Guide
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    Board connector for Node 4 C 2x9 pin Power supply input connector D 2x7 pin Power Control cable connector E 2x9 pin Power supply input connector F 2Blade Compute Node Power connector 17. 16 x 2.5-inch Hard Drive Backplane Components (Rear View) Intel® Server System H2000JF Family Service Guide 11
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    Redirection allowing USB devices attached to the remote system to be used on the managed server. For instructions on installing the Intel® Remote Management Module 4 Lite, see Installing and Removing the Intel® Remote Management Module 4 Lite. 12 Intel® Server System H2000JF Family Service Guide
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    bottom assume that the reader is facing the front of the chassis as it would be positioned for normal operation. Note: The Intel® Server System H2000JF is shown for illustration purpose. Server components with the product family are identical. Intel® Server System H2000JF Family Service Guide 13
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    are routed correctly before plugging in the node tray back to chassis. Use caution to make sure no cables or wires are pinched system includes a front bezel, follow these steps to remove the front bezel: 1. Unlock the bezel if it is locked. 14 Intel® Server System H2000JF Family Service Guide
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    to remove the top cover to add or replace components (backplane, main power cables, power distribution board) inside of the server. Before removing the top cover, power down the server and unplug all peripheral devices and the power cable(s). Intel® Server System H2000JF Family Service Guide 15
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    System Top Cover Installing the System Cover 1. Place system cover onto the chassis and slide forward to engage recessed edge at front of cover (see letter A). 2. Rotate the front end of top cover down to position and fix screws (see letter B). 16 Intel® Server System H2000JF Family Service Guide
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    while still pressing the latch. Figure 23. Pulling Out the Node Tray Installing the Node Tray 1. Align and slide in the Node Tray to the chassis rail. Intel® Server System H2000JF Family Service Guide 17
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    while still pressing the latch. Figure 25. Removing the PSU Installing the Power Supply Unit 1. Align and slide in the PSU to the power cage rail. 2. Push the PSU along the rail until the latch locks in position with a "tick" sound. 18 Intel® Server System H2000JF Family Service Guide
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    airflow within the server system. Removing the Air Duct 1. Press and hold both left and right side of rear air duct (see letter A). 2. Slowly lift the rear end of air duct (see letter B). 3. Rotate the airduct more than 45 degrees and pull out. Intel® Server System H2000JF Family Service Guide 19
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    Installations and Upgrades Figure 27. Removing the Air Duct Installing the Air Duct 1. Align the front end of air duct to chassis fixture (see letter A). 2. Lower down the rear end of the air duct to fix with a "tick" sound (see letter B). 20 Intel® Server System H2000JF Family Service Guide
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    slot 1 is installed, the transparent Mylar* attached to the air duct must be installed in between add-in card and rear IO bracket for isolation. Intel® Server System H2000JF Family Service Guide 21
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    to avoid sharp edges. Removing Processor Heatsink(s) The heatsink is attached to the server board/processor socket with captive fasteners. Using a #2 Phillips* screwdriver, loosen the are loosened. 3. Lift the heatsink straight up (see letter C). 22 Intel® Server System H2000JF Family Service Guide
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    following: i. Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while B). Figure 31. Installing Processor - Open the Socket Lever Intel® Server System H2000JF Family Service Guide 23
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    it. Save the protective cover. Figure 34. Installing Processor - Remove the Cover 5. Close the Load Plate. Carefully lower the load plate over the processor. 24 Intel® Server System H2000JF Family Service Guide
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    A). 2. Align heatsink fins to the front and back of the chassis for correct airflow. Airflow goes from front-to-back of chassis (see letter B). Each heatsink has four captive fasteners and should to a maximum of 8 inch-lbs torque (see letter E). Intel® Server System H2000JF Family Service Guide 25
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    top edge of the DIMM until the retaining clips snap into place (see letter D). Make sure the clips are firmly in place (see letter E). 26 Intel® Server System H2000JF Family Service Guide
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    shown in letter A. Figure 39. Installing Hard Disk Drive - installing 3.5" HDD to Carrier 2. With the lever open, insert the hard disk drive assembly into the chassis (see letter A). Push in the lever to lock it into place (see letter B). Intel® Server System H2000JF Family Service Guide 27
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    - Installing 2.5" HDD to Carrier 2. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter F). Figure 42. Installing Hard Disk Drive - Inserting 2.5" HDD Assembly 28 Intel® Server System H2000JF Family Service Guide
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    (letter B). Figure 44. Plug in PCIe Add-in Card 3. Plug in the assembly to riser slot on baseboard (see letter D) and fasten the screw (letter E). Intel® Server System H2000JF Family Service Guide 29
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    carrier assembly (letter A) by loosening the screws (letter B and C). Figure 46. Removing IOM Assembly 2. Remove PCIe riser assembly (letter B) by loosening the screw (letter A). 30 Intel® Server System H2000JF Family Service Guide
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    riser and carrier assembly The IOM riser and carrier assembly are provided as optional accessory. This assembly provides the support to Intel® RMM4 dedicated NIC port and IO module. 1. Install IO module to IOM carrier using screw in letter B. Intel® Server System H2000JF Family Service Guide 31
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    Riser 3. Plug in the whole IOM assembly into riser slot 2 on baseboard (letter F) and fasten with screws (letter G and E). Figure 51. Fastening the Assembly in Chassis 32 Intel® Server System H2000JF Family Service Guide
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    IOM Assembly 2. Remove IO module and carrier assembly from riser slot (letter D) and remove rear bracket (letter E). Figure 53. Removing IOM Assembly from Chassis 3. Release screw in letter G, and remove IO module from assembly (letter F). Intel® Server System H2000JF Family Service Guide 33
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    Locate the RMM4 Lite connector next to RISER SLOT_2. Pick up the Intel® RMM4 Lite module carefully. Match the alignment pin of the module and the connector on the server board, and press to install. Figure 55. Installing the Intel® RMM4 Lite 34 Intel® Server System H2000JF Family Service Guide
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    5, 10 RKSAS4 Green 4 Port SAS with Intel® ESRT2 RAID 0, 1, 10 and Intel® RSTe RAID 0, 1, 10 RKSAS4R5 Yellow 4 Port SAS with Intel® ESRT2 RAID 0, 1, 5, 10 and Intel® RSTe RAID 0, 1, 10 Figure 56. Installing the Intel® Storage Upgrade Key Intel® Server System H2000JF Family Service Guide 35
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    (letter A) on the bridge board. 2. Straightly lift up bridge board to remove from the server board. Figure 57. Removing the Bridge Board Installing the Bridge Board 1. Attach the plastic holder four screws (see letter C) to the tray side wall. 36 Intel® Server System H2000JF Family Service Guide
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    letter B of Figure 59. 3. Align the plastic clip at the front of the board, see letter A. 4. Fasten the bridge board with six screws, see letter C. Intel® Server System H2000JF Family Service Guide 37
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    Figure 59. Installing Spare Bridge Board Connecting Mini SAS Cable between Bridge Board and RAID/SAS Controller 1. Use designated MiniSAS cable shipped with the spare Bridge Board. 2. Plug in Mini SAS cable to the RAID/SAS Controller Card first. 38 Intel® Server System H2000JF Family Service Guide
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    Hardware Installations and Upgrades Figure 60. Connecting Mini SAS Cable to RAID/SAS Controller 3. Then plug in MiniSAS cable to the Mini SAS port on the bridge board. Figure 61. Connecting Mini SAS Cable to Bridge Board Intel® Server System H2000JF Family Service Guide 39
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    1. The SAS controller module is provided as assembly with the bracket. Figure 62. SAS Controller Assembly 2. Remove pre-installed bridge board from node tray, see Figure 57. 3. Remove rear panel bracket. See letters A, B, C of the figure below. 40 Intel® Server System H2000JF Family Service Guide
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    baseboard. See letter B of the figure below. 6. Fasten the screws located at A and C. 7. Fix the SAS controller module to bridge board and riser slot 2 on baseboard (see letters D and E). 8. Fasten screws at F, G, and H to fix the rear bracket. Intel® Server System H2000JF Family Service Guide 41
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    . 2. Remove the four screws to release the NPD board from tray base. 3. Straightly lift up the NPD board to remove from the tray base. 42 Intel® Server System H2000JF Family Service Guide
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    Hardware Installations and Upgrades Figure 65. Removing the NPD Board Installing the NPD Board 1. Place the NPD board into the tray base. 2. Secure the NPD board with four screws. 3. Connect all cables between NPD board and server board. Intel® Server System H2000JF Family Service Guide 43
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    Fan Set 1. Disconnect the fan cables from the NPD board. 2. Remove the fan set from the dock. Figure 67. Removing the Node Fan Set 44 Intel® Server System H2000JF Family Service Guide
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    cable to the connector on the NPD board. Figure 68. Installing the Server Board Installing and Removing the 2.5" Backplane Board Removing the 2.5" Backplane Board chassis. 3. Lift up the backplane board straightly to remove from the chassis holder. Intel® Server System H2000JF Family Service Guide
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    the 2.5" Backplane Board Installing the Server Board 1. Place the backplane board into the clamps on chassis base. Figure 70. Align the Backplane to the Clamps on the Chassis Base 2. Secure the backplane board with four screws (see letter B). 46 Intel® Server System H2000JF Family Service Guide
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    Board Removing the 3.5" Backplane Board 1. Disconnect all cables from the backplane board. 2. Remove the three screws to release the backplane board from chassis. 3. Straightly lift up the backplane board to remove from the chassis holder. Intel® Server System H2000JF Family Service Guide 47
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    the 2.5" Backplane Board Installing the Server Board 1. Place the backplane board into the clamps on chassis base. Figure 73. Align the Backplane to the Clamps on the Chassis Base 2. Secure the backplane board with three screws (see letter B). 48 Intel® Server System H2000JF Family Service Guide
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    units from chassis. 2. Remove power cables and PMBus* cable between PDB and backplane. 3. Release the four screws of upper PDB board and remove it. Figure 75. Removing the Upper PDB 4. Release the four screws of lower PDB board and remove it. Intel® Server System H2000JF Family Service Guide 49
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    Hardware Installations and Upgrades Figure 76. Removing the Lower PDB Installing the PDB 1. Remove top cover and power supply units from chassis. 2. Install the lower PDB first and secure with four screws. 50 Intel® Server System H2000JF Family Service Guide
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    PDB. 4. Install the upper PDB and secure with four screws. Figure 78. Installing the Upper PDB 5. Connect power cables and PMBus* cable to upper PDB. Intel® Server System H2000JF Family Service Guide 51
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    ohjeiden mukaisesti. 1. Locate the battery on the server board. 2. Gently press the metal clip as shown to release the battery (see letter A). 3. Remove the battery from the plastic socket (see letter B). Figure 79. Replacing the Backup Battery 52 Intel® Server System H2000JF Family Service Guide
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    80. Removing FP Assembly from Rack Handle 2. Disconnect the cable from the control panel board. Figure 81. Disconnecting Control Panel Cable 3. Loose and remove two screws from back of control panel board, so the board can be removed out. Intel® Server System H2000JF Family Service Guide 53
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    Installations and Upgrades Figure 82. Removing Control Panel Board Installing Front Control Panel Board 1. Install front control panel board to panel shell. Figure 83. Installing Control Panel Board 2. Connect cable to front panel board. 54 Intel® Server System H2000JF Family Service Guide
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    Installing Control Panel Assembly to Rack Handle Rack Mounting the Chassis Intel® AXXELVRAIL Rail Kit Intel® AXXELVRAIL is a half extension value rail kit, which is bundled with H2000JF chassis. The rail kit can hold a chassis of maximum 130lb/59kg. Intel® Server System H2000JF Family Service Guide
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    at the down side of the chassis. See below for inner member installation position. Figure 86. Installing Inner Member of Rail Kit Following steps demonstrate how to install chassis on the rack: 1. Preparation before the slide installation. 56 Intel® Server System H2000JF Family Service Guide
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    Hardware Installations and Upgrades Figure 87. Removing the Inner Member from Slides 2. Install the slides to the rack. Figure 88. Installing Slides to the Rack Intel® Server System H2000JF Family Service Guide 57
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    . Installing the Inner Member to the Chassis 4. Install the chassis to the fixed slides. Figure 90. Installing the Chassis to Rack Removing the Chassis from Rack Follow the below steps to remove the chassis from the rack. 1. Extend the slides. 58 Intel® Server System H2000JF Family Service Guide
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    Hardware Installations and Upgrades Figure 91. Extending the Slides 2. Remove the Inner Member from the Chassis. Figure 92. Removing the Chassis from Rack Intel® Server System H2000JF Family Service Guide 59
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    with a value field, except those used for informative purposes. Each value field contains configurable parameters. Depending on the security option chosen and in effect by the password, a must then be activated by pressing the key. 60 Intel® Server System H2000JF Family Service Guide
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    Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboards, but will the key causes the following message to display: Save configuration and reset? Yes No If "Yes" is highlighted and
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    Screens Third Level Screens Advanced Screen (Tab)   Processor Configuration Memory Configuration Memory RAS and  Performance Configuration  Mass Storage Controller Configuration  PCI Configuration  Serial Port Configuration 62 Intel® Server System H2000JF Family Service Guide
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    Acoustic and Performance Configuration Console Redirection System Information BMC LAN Configuration CDROM Option Hard Disk Order Floppy Option Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option Third Level Screens Intel® Server System H2000JF Family Service Guide 63
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    change 205 inches/second (80 lbs to < 100 lbs) Shock, packaged Non-palletized free fall in height 18 inches (80 lbs to < 100 lbs) 64 Intel® Server System H2000JF Family Service Guide
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    different system configuration or different chassis. Intel Corporation cannot be held responsible, if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits. Intel® Server System H2000JF Family Service Guide 65
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    B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/p/en_US/support/server/. 66 Intel® Server System H2000JF Family Service Guide
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    "MSB", and the Diagnostic LED #0 is labeled as "LSB". In the following example, the BIOS sends a value of ACh to the diagnostic LED decoder. A POST Code Diagnostic LEDs B QSFP Activity/Link LED Figure 93. Diagnostic LED Placement Diagram Intel® Server System H2000JF Family Service Guide 67
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    Code Decoder controller 0x25h 0 0 1 0 0 1 0 1 Configuring memory parameters in the memory controller 0x26h 0 0 1 0 0 1 1 0 Optimizing memory controller system halted) 1 1 1 0 1 0 0 1 Unsupported or invalid DIMM configuration (system halted) 68 Intel® Server System H2000JF Family Service Guide
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    0xBDh 1 0 1 1 1 1 0 1 Memory Initialization of Integrated Memory Controller 0xBEh 1 0 1 1 1 1 1 0 Memory Initialization of Integrated Memory Controller 0xBFh 1 0 1 1 1 1 1 1 Memory Initialization of Integrated Memory Controller PCI Bus Intel® Server System H2000JF Family Service Guide 69
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    PCI bus USB 0 1 0 1 0 1 1 0 Initializing USB host controllers 0x57h 0 1 0 1 0 1 1 1 Detecting USB devices 0x58h 0 0x5Ch 0 1 0 1 1 1 0 0 Enable SMART if supported by ATA device 0x5Dh 0x5Eh 0 1 0 1 1 1 0 for keyboard Mouse (only USB) 70 Intel® Server System H2000JF Family Service Guide
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    phase (PEI) 0xE1h 1 1 1 0 0 0 0 1 Started dispatching early initialization modules (PEIM) 0xE2h 1 1 1 0 0 0 1 0 Initial memory found, configured, and installed correctly 0xE3h 1 1 1 0 0 0 1 1 Transfer control to the DXE Core PEI Modules Intel® Server System H2000JF Family Service Guide 71
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    Codes control to the crisis recovery capsule 0x36h 0 0 1 1 0 1 1 0 Begin crisis recovery 0x3Eh 0 0 1 1 1 1 1 0 No crisis recovery capsule detected 0x3Fh 0 0 1 1 1 1 1 1 Crisis recovery capsule failed integrity check of capsule descriptors 72 Intel® Server System H2000JF Family Service Guide
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    /. Note: You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel® web site: http://www.intel.com/support/motherboards/server/sb/cs-010807.htm Intel® Server System H2000JF Family Service Guide 73
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    Support Case#: Intel® Server Board or System: (Example: S2600JF, H2216JF/H2312JF) Server Chassis: (Example P4000M. If third-party chassis is used, indicate make and model.) Base Board Information: (Some information may be found by accessing ): 74 Intel® Server System H2000JF Family Service Guide
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    Part Number DRAM Part Number On Intel® tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCIExpress* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Intel® Server System H2000JF Family Service Guide
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    firmware been tried? (Yes/No): RAID driver version: Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks and RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): 76 Intel® Server System H2000JF Family Service Guide
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    BBU part number: Detailed description of issue: Appendix E: Intel® Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: Intel® Server System H2000JF Family Service Guide 77
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    provide a brief description below. Have you returned systems or components to your place of purchase because of this issue? If yes, please provide a brief description below. *All other brands and names are property of their respective owners. 78 Intel® Server System H2000JF Family Service Guide
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Intel
®
Server System H2000JF Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel
®
Identified Subassemblies/Products
Order Number: G42283-006