Intel P4000IP Service Guide

Intel P4000IP Manual

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  • Intel P4000IP | Service Guide - Page 1
    Intel® Server System R2000IP Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products Order Number: G66868-001
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    Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. Copyright © 2012 Intel Corporation. All Rights Reserved. ii Intel® Server System R2000IP Service Guide
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    Intel® Server Deployment Toolkit 3.0 CD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Server Boards and Server Chassis Safety Information（《Intel Intel® Server System R2000IP Service Guide
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    the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. iv Intel® Server System R2000IP Service Guide
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    other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server System R2000IP family products. For the latest revision of this manual, go to http://www.intel.com/support. Manual Organization Chapter 1 provides a brief overview
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    27 Removing and Installing Processor 28 Removing Processor Heatsink(s 28 Installing the Processor 28 Installing Processor Heatsink(s 31 Removing the Processor 31 Installing and Removing Memory 32 Installing Memory ...32 Removing Memory ...32 vi Intel® Server System R2000IP Service Guide
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    BIOS Setup 60 Setup Navigation Keyboard Commands 61 Setup Screen Menu Selection Bar 62 BIOS Setup Utility Screens 62 Map of Screens and Functionality 63 Intel® Server System R2000IP Service Guide vii
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    of Contents Main Screen (Tab)...64 Advanced Screen (Tab 68 Processor Configuration 71 Power & Performance 83 Memory Configuration 84 Memory Appendix C: Getting Help 175 Warranty Information 175 Appendix D: Intel® Server Issue Report Form 176 viii Intel® Server System R2000IP Service Guide
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    Locking Lever 30 Figure 44. Installing Processor Heatsink 31 Figure 45. Installing Memory ...32 Figure 46. Installing Hard Disk Drive - Removing 3.5'' HDD carrier 33 Figure 47. Installing Hard Disk Drive - Removing 3.5'' HDD interface bracket 33 Intel® Server System R2000IP Service Guide ix
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    Installing a PCI Add-In Card...Continued 2 37 Figure 58. Installing the Plastic Guide to the Optical Drive 38 Figure 59. Installing an Optical Drive 38 Figure 60 Figure 97. Processor Configuration Screen 73 Figure 98. Power & Performance Screen 83 x Intel® Server System R2000IP Service Guide
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    119. Delete EFI Boot Option Screen 164 Figure 120. Boot Manager Screen 165 Figure 121. Error Manager Screen 167 Figure 122. Save & Exit Screen 168 Intel® Server System R2000IP Service Guide xi
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    of Tables List of Tables Table 1. Server System References...v Table 2. Intel® Server System R2000IP Feature Summary 1 Table 3. Hard Disk Drive Options ...12 Table 4. BIOS Power Supply Output Capability 172 Table 8. System Environmental Limits...172 xii Intel® Server System R2000IP Service Guide
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    2.0 connector  One Serial-B port connector The I/O modules utilize a single proprietary on-board connector. An installed I/O module can be supported in addition to standard on-board features and any add-in expansion cards.   Six managed system fans Intel® Server System R2000IP Service Guide 1
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    - Intel Product Code - AXXPRAIL  Value rack mount rail kit - Intel Product Code - AXXVRAIL  Cable Management Arm - Intel Product Code - AXX1U2UCMA (*supported with AXXPRAIL only)  2-post fixed mount bracket kit - Intel Product Code - AXX2POSTBRCKT 2 Intel® Server System R2000IP Service Guide
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    also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. Figure 2. Intel® Server System R2000IP Components Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration Figure 4. 3.5" Hard Drive Bay
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    LED NIC-1 Activity LED H Hard Drive Activity LED NIC-3 Activity LED I NIC-4 Activity LED System Cold Reset Button J NIC-2 Activity LED Figure 8. Front Panel Options 4 Intel® Server System R2000IP Service Guide
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    Back Panel Server System Features Figure 9. Back Panel Feature Identification Intel® Server System R2000IP Service Guide 5
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    Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Figure 10. Server Board Connector and Component Locations 6 Intel® Server System R2000IP Service Guide
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    Server System Features Intel® Light-Guided Diagnostics Both server boards have several onboard diagnostic LEDs to assist in troubleshooting board-level issues. This section provides a description of the CPU LEDs illuminate when CPU failure or Disable. Intel® Server System R2000IP Service Guide 7
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    are located as shown in the following figure. The DIMM fault LED illuminates when the corresponding DIMM slot has memory installed and a memory error occurs. 8 Intel® Server System R2000IP Service Guide
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    system ID, system status and POST code. These LEDs are located in the rear I/O area of the server board as shown in the following figure. Intel® Server System R2000IP Service Guide 9
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    Server System Features LED Name A B LSB 1 2 3 4 5 6 MSB Description System Status LED System ID LED Post Code Diagnostic LEDs Figure 13. Location of System Status, System ID and POST Code Diagnostic LEDs 10 Intel® Server System R2000IP Service Guide
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    . If pins 2-3 are selected, the ME Force Update Mode is enabled. These pins should be selected on 1-2 for normal system operation. Figure 14. Configuration Jumpers Intel® Server System R2000IP Service Guide 11
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    C600 Upgrade Key or Intel® Integrated RAID Module is installed. For instructions on installing hard drives, see "Installing a Hot-swap Hard Disk Drive". Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum 12 Intel® Server System R2000IP Service Guide
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    serves as an interface between the mother board and the system drives. The following diagrams show the location for each connector found on the backplane. Intel® Server System R2000IP Service Guide 13
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    Backplane Components (Rear View) 12 x 3.5-inch Hard Drive Backplane A SAS/SATA Hot-swap Connectors Figure 19. 12 x 3.5-inch Hard Drive Backplane Components (Front View) 14 Intel® Server System R2000IP Service Guide
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    Drive Backplane Components (Front View) A I2C Out Connector B Mini-SAS Connectors C I2C In Connector D Power Connector Figure 22. 8 x 2.5-inch Hard Drive Backplane Components (Rear View) Intel® Server System R2000IP Service Guide 15
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    and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server. For instructions on installing the Intel® Remote Management Module 4, see "Installing and Removing the Intel® Remote Management Module 4". 16 Intel® Server System R2000IP Service Guide
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    the "Safety Information" at the beginning of this manual. Note: Whenever you service the system, you must first power down the server Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Intel® Server System R2000IP Service Guide
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    Hardware Installations and Upgrades Figure 24. Cable Routing - 8 x 3.5'' HDD 18 Intel® Server System R2000IP Service Guide
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    Hardware Installations and Upgrades For system with 12 x 3.5'' hard drive bay: Figure 25. Cable Routing - 12 x 3.5'' HDD Intel® Server System R2000IP Service Guide 19
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    x 2.5'' hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Figure 26. Cable Routing - 8 x 2.5'' HDD 20 Intel® Server System R2000IP Service Guide
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    and Upgrades For system with 16 x 2.5'' hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Intel® Server System R2000IP Service Guide 21
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    - 16 x 2.5'' HDD For system with 24 x 2.5'' hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. 22 Intel® Server System R2000IP Service Guide
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    Hardware Installations and Upgrades Figure 28. Cable Routing - 24 x 2.5'' HDD Intel® Server System R2000IP Service Guide 23
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    the front bezel clockwise till the left end clicks into place (see letter B). 3. Lock the bezel if needed. Figure 30. Installing the Front Bezel 24 Intel® Server System R2000IP Service Guide
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    Hardware Installations and Upgrades Intel also provides an optional plastic badge for customer to use. To install the badge to the bezel, Before removing the top cover, power down the server and unplug all peripheral devices and the power cable(s). Intel® Server System R2000IP Service Guide 25
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    slide forward to engage recessed edge at front of cover (see letter A). 2. Tighten the four screws (see letter B). Figure 34. Installing the System Cover 26 Intel® Server System R2000IP Service Guide
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    Air Duct Installing the Air Duct 1. Lower downward the air duct and make sure cover CPU and DIMM slots. Figure 36. Installing the Air Duct Intel® Server System R2000IP Service Guide 27
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    processor(s), see "Additional Information and Software". Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: (1) Touch the metal chassis before touching the processor 28 Intel® Server System R2000IP Service Guide
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    and remove the protective shipping cover (see letter A). Orient the processor with the socket so that the processor cutouts match the four orientation posts on the socket (see letter B). Note location of gold key at corner of processor (see letter C). Intel® Server System R2000IP Service Guide 29
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    . Repeat the steps to latch the locking lever on the other side (see letter C). Latch the levers in the order as shown. Figure 43. Installing Processor - Latch the Locking Lever 30 Intel® Server System R2000IP Service Guide
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    up to a maximum of 8 inch-lbs torque (see letter E). Figure 44. Installing Processor Heatsink Removing the Processor 1. Remove the processor heatsink, see Figure 37 2. Open the socket lever, see Figure 38. 3. Open the load plate, see Figure 39. Intel® Server System R2000IP Service Guide 31
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    Hardware Installations and Upgrades 4. Remove the processor. Installing and Removing Memory Installing Memory 1. Locate the DIMM sockets. Make sure the clips be occupied by carriers with plastic drive blank provided to maintain proper system cooling. 32 Intel® Server System R2000IP Service Guide
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    screws as shown. Make sure the connector end of the drive matches the backplane connector (see letter D). Figure 48. Installing Hard Disk Drive - Installing 3.5'' HDD Intel® Server System R2000IP Service Guide 33
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    the drive carrier by pressing the green latch to unlock (see letter A). Pull out the black lever and slide the carrier out (see letter B). 34 Intel® Server System R2000IP Service Guide
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    4. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter F). Intel® Server System R2000IP Service Guide 35
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    -in card making sure the connector edge of the add-in card aligns correctly with the slot (see letter D). 5. Tighten the screw (see letter E) 36 Intel® Server System R2000IP Service Guide
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    Optical Drive Caution: The slimline optical drive is NOT hot-swappable. Before removing or replacing the drive, you must first take the server out of service, turn off all peripheral devices connected to the system, Intel® Server System R2000IP Service Guide 37
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    install a device at this location. Installing a Slimline Optical Drive 1. Install the plastic guide onto the back of the drive and attach with two screws as shown (see letter A). Figure (see letter B). 3. Slide the optical drive out (see letter C). 38 Intel® Server System R2000IP Service Guide
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    device and lift upward (see letter B). Figure 61. Installing Intel® I/O Expansion Module 3. Push out the filler panel from the chassis and remove it (see letter C). 4. Connect one end of fex cable to the I/O connector on the I/O module (see letter D). Intel® Server System R2000IP Service Guide 39
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    to secure on the chassis (see letter F) Figure 62. Installing Intel® I/O Expansion Module...Continued 1 7. Intall the retention device (see letter G) 8. Tighten the screws (see letter H) Figure 63. Installing Intel® I/O Expansion Module...Continued 2 40 Intel® Server System R2000IP Service Guide
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    Management Module 4 Installing the Intel® RMM4 Lite Locate the RMM4 Lite connector next to Riser Slot 1, carefully pickup the Intel® RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install. Intel® Server System R2000IP Service Guide 41
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    Hardware Installations and Upgrades Figure 65. Installing the Intel® RMM4 Lite Install the Intel® RMM4 NIC 1. Push out and remove the metal cover on the chassis (see letter A). opposite end of the flex cable to the RMM4 connector on the server board 42 Intel® Server System R2000IP Service Guide
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    1. Connect the cable between the BBU and the RAID card. For details, see Intel® RAID Smart Battery User's Guide. 2. Locate the mounting holes inside the chassis and reposition all cables routed over tabs engage with the mounting holes (see letter B). Intel® Server System R2000IP Service Guide 43
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    the Intel® RAID Smart Battery Removing the Intel® RAID the server chassis (see letter B). Figure 68. Removing the Intel® RAID Smart Battery Replacing the Power Supply Caution: The power supply, you must first take the server out of service, turn off all peripheral devices connected to the system,
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    module into the power supply cage and push all the way until it clicks into place (see letter B). Figure 71. Installing the power supply module Intel® Server System R2000IP Service Guide 45
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    Board Installing the Server Board 1. Place the server board into the server system (see letter A 2. Secure the server board with nine screws (see letter B). 46 Intel® Server System R2000IP Service Guide
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    by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. Advarsel: Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ohjeiden mukaisesti. 1. Locate the battery on the server board. Intel® Server System R2000IP Service Guide 47
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    configuration settings to the RTC. Replacing a System Fan 1. Pull system fan straight up to remove it from the fan holder. 2. Replace the system fan. 48 Intel® Server System R2000IP Service Guide
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    cage out of the server chass, the clip will fall out automatically (see letter B). Figure 76. Removing 3.5'' hard drive backplane - remove the hard drive cage Intel® Server System R2000IP Service Guide 49
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    front of the server system (see letter A). 2. Slide the backplane into the server system guides (see letter B). 3. Secure the backplane with the screw (see letter C). Figure 78. Installing Secure the hard drive cage with the six screws (see letter E). 50 Intel® Server System R2000IP Service Guide
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    cables from the backplane. 2. Remove the six screws to release the stiffener (see letter A). 3. Slide the stiffener cage out of the server chassis (see letter B). Intel® Server System R2000IP Service Guide 51
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    shown to release it (see letter F). Remove the backplane board from the four hooks and pull out of the hard drive cage (see letter G). 52 Intel® Server System R2000IP Service Guide
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    server chassis (see letter D). 4. Secure the hard drive cage with the three screws (see letter E). Figure 85. Installing 2.5'' hard drive backplane - install hard drive cage Intel® Server System R2000IP Service Guide 53
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    refer to "Cable Routing". Replacing the Intel® RAID Expander RS2CV360/RS2CV240 Removing the Intel® RAID Expander 1. Remove the three screws (see letter A). 2. Lift up the expander card (see letter B). Figure 87. Removing the Intel® RAID Expander 54 Intel® Server System R2000IP Service Guide
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    chassis (see letter A). 2. Secure the three screws (see letter B). Figure 88. Intalling the Intel® RAID Expander 3. Please refer to "Cable Routing" for connecting the cables to expander card. Installing as shown. Figure 89. Installing the Rack Handle Intel® Server System R2000IP Service Guide 55
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    the rack handle on the right side of serve chassis (see letter D); 5. Fasten the four screws to secure the storage front panel (see letter E). 56 Intel® Server System R2000IP Service Guide
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    the two screws to release the storage front panel (see letter D). 5. Remove the storage front panel from the side wall of server chassis (see letter E). Intel® Server System R2000IP Service Guide 57
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    Hardware Installations and Upgrades Figure 94. Installing the interposer card 6. Connect the front panel control cable from mother board to the standard front control panel if needed. See Cable Routing for more details. 58 Intel® Server System R2000IP Service Guide
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    some functionality for compatibility, for example, usage of colors or some keys or key sequences or support of pointing devices.  Setup screens are designed to be displayable in an 80-character x 24 the 25th line cannot be used with the Setup page. Intel® Server System R2000IP Service Guide 59
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    when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press to enter setup, Boot Menu, Network Boot 60 Intel® Server System R2000IP Service Guide
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    value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list. Intel® Server System R2000IP Service Guide 61
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    underline on the BIOS Setup screen. The underlined text in this document is to serve as a reference to which value is the default value. 62 Intel® Server System R2000IP Service Guide
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    3rd Level Screens Advanced Screen (Tab)  Processor Configuration  Power & Performance  Memory Configuration Memory RAS and  Performance Configuration Mass Storage Controller  Configuration  PCI Configuration  NIC Configuration Intel® Server System R2000IP Service Guide 63
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    appears when the BIOS Setup configuration utility is entered, unless an error has occurred. If an error has occurred, the Error Manager Screen appears. 64 Intel® Server System R2000IP Service Guide
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    > Comments: Information only. Displays password level that setup is running in: Administrator or User. With no passwords set, Administrator is the default mode. 2. Platform ID Intel® Server System R2000IP Service Guide 65
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    the system, in MB or GB. The term physical memory indicates the total memory discovered in the form of installed DDR3 DIMMs. 6. Quiet Boot 66 Intel® Server System R2000IP Service Guide
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    " jumper, BIOS Recovery Flash Update, or other method, the date will be the earliest date in the allowed range - Saturday 01/01/2005. 9. System Time Intel® Server System R2000IP Service Guide 67
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    , press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Advanced screen is selected. 68 Intel® Server System R2000IP Service Guide
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    Values: Help Text: View/Configure processor information and settings. Comments: Selection only. Position to this line and press the key to go to the Power & Performance group of configuration settings. 3. Memory Configuration Intel® Server System R2000IP Service Guide 69
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    . Position to this line and press the key to go to the USB Configuration group of configuration settings. 8. System Acoustic and Performance Configuration 70 Intel® Server System R2000IP Service Guide
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    to enable or disable a number of processor options. To access this screen from the Main screen, select Advanced > Processor Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Intel® Server System R2000IP Service Guide 71
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    Processor 1 Version Processor 2 Version Current Intel® QPI Link Speed Intel® QPI Link Frequency Intel® QPI Frequency Select Intel® Turbo Boost Technology Enhanced Intel SpeedStep® Tech Processor C3 Processor C6 Intel® Hyper-Threading Tech Active Processor Intel® Server System R2000IP Service Guide
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    a processor if not installed. Board has 2 Processor ID displays, regardless of whether the second CPU socket has a processor installed. If the socket does not have a processor installed, "N/A" will displayed for the processor data. 2. Processor Frequency Intel® Server System R2000IP Service Guide
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    of L1 Instruction Cache plus L1 Data Cache for each core. 2 sockets boards have a display column for each socket, showing "N/A" for empty sockets where processors are not "N/A" for empty sockets where processors are not installed. 6. L3 Cache RAM 74 Intel® Server System R2000IP Service Guide
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    Speed" of 50 MT/s, or when a multi-socket board has only one processor installed, so QPI is not functional. It should always be "Fast" when the QPI Link Frequency is in the normal functional range of 6.4 GT/s or above. 11. Intel® QPI Link Frequency Intel® Server System R2000IP Service Guide 75
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    : This option is only visible if all processors installed in the system support Intel® Turbo Boost Technology. In order for this option to be available, Enhanced Intel® SpeedStep® Technology must be Enabled. 14. Enhanced Intel SpeedStep® Tech 76 Intel® Server System R2000IP Service Guide
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    Values: Enabled Disabled Help Text: Enable/Disable Processor C6 (ACPI C3) report to OS Comments: This is normally Enabled but can be Disabled for improved performance on certain benchmarks and in certain situations. 17. Intel® Hyper-Threading Tech Intel® Server System R2000IP Service Guide 77
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    : The ME can control the number of active cores independently of the BIOS Setup setting. If the ME disables or enables processor cores, that will override the BIOS setting, and the number selected by BIOS will be disregarded. 19. Execute Disable Bit 78 Intel® Server System R2000IP Service Guide
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    ACPI Tables. Comments: This option is only visible if all processors installed in the system support Intel® VT-d. The software configuration installed on the system must support this feature in order for it to be enabled. 22. Interrupt Remapping Intel® Server System R2000IP Service Guide 79
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    for Directed I/O is Enabled. For some processors this will be enabled unconditionally whenever Intel® VT-d is enabled. In that case, this option will be shown as "Enabled", and grayed out and not changeable. 26. Enhanced Error Containment Mode 80 Intel® Server System R2000IP Service Guide
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    processor (64 bytes). Comments: MLC Spatial Prefetcher is normally Enabled, for best efficiency in L2 Cache and Memory Channel use, but disabling it may improve performance for some processing loads and on certain benchmarks. 29. DCU Data Prefetcher Intel® Server System R2000IP Service Guide
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    The next cache line will be prefetched into L1 instruction cache from L2 or system memory during unused cycles if it sees that the processor core has accessed several bytes sequentially in a is temporary, and will be removed when no longer required. 82 Intel® Server System R2000IP Service Guide
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    the policy. These options are still changeable outside of the policy, but do reflect the changes that the policy makes when a new policy is selected. Intel® Server System R2000IP Service Guide 83
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    somewhat between different boards which have different memory configurations. Some boards have one processor socket and fewer DIMMs, while other boards have two sockets or four sockets, return to the Advanced screen, then select the desired screen. 84 Intel® Server System R2000IP Service Guide
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    Size> Figure 99. Memory Configuration Screen Screen Field Descriptions: 1. Total Memory Intel® Server System R2000IP Service Guide 85
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    only. Displays the speed in MT/s at which the memory is The supported memory speeds are 800 MT/s, 1066 MT/s, 1333 MT/s, and 1600 MT/s. The actual memory speed capability depends on the memory configuration. 5. Memory Operating Speed Selection 86 Intel® Server System R2000IP Service Guide
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    will select the highest achievable Memory Operating Speed consistent with the DIMMs and processors installed. 1600 MT/s memory speed is available only on certain models. 6. writing back the corrected data to memory. 8. Correctable Error Threshold Intel® Server System R2000IP Service Guide 87
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    , the system is configured to allow memory power management by the Node Manager (NM) and Management Engine (ME). 10. Memory RAS and Performance Configuration 88 Intel® Server System R2000IP Service Guide
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    Values: Help Text: Configure memory RAS (Reliability, Availability, and Serviceability) and view current memory performance information and settings. Comments: Selection only. Position and slots - this is dependent on the board features. Intel® Server System R2000IP Service Guide 89
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    , DIMM configurations on all paired channels must be identical between the channel pair (Mirroring Domain). For details about Mirroring configurations. 2. Memory Rank Sparing Possible 90 Intel® Server System R2000IP Service Guide
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    Rank Sparing to be possible, DIMM configurations on all channels must be capable of supporting Rank Sparing. Note: The Correctable Error Threshold value is also the Sparing Fail Over Mode without first installing an appropriate DIMM configuration. Intel® Server System R2000IP Service Guide 91
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    , which allows a "NUMA Aware" OS to optimize which processor threads are used by processes which can benefit by having the Control Unit (SCU) with SATA or SAS drive support and RAID support. There are also informational displays of AHCI and SCU screen. 92 Intel® Server System R2000IP Service Guide
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    > Not Installed / Not Installed / Not Installed / Figure 101. Mass Storage Controller Configuration Screen Screen Field Descriptions: 1. AHCI Controller Configuration Intel® Server System R2000IP Service Guide 93
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    in the POST Diagnostic Screen Various SATA/SAS Capable Controller configurations require the installation of Intel® RAID C600 Upgrade Keys: 4 port SATA requires no key or AXXRKSATA4R5 key AXXRKSAS8 or AXXRKSAS8R5 key 3. AHCI Capable SATA Controller 94 Intel® Server System R2000IP Service Guide
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    allowing the use of legacy IDE/PATA drivers. Enhanced provides Native SATA support., using native SATA drivers included with the vast majority of current OSes is enabled, and only for platforms which support eSATA. 5. AHCI HDD Staggered Spin-Up Intel® Server System R2000IP Service Guide 95
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    Intel® RAID C600 Upgrade Keys. Uses Intel ESRT2 drivers (based on LSI* MegaSR). - Intel® RSTe: Provides pass-through drive support. Also provides host based RAID 0/1/10/5 support. Uses Intel® RSTe iastor drivers Volume. 7. SAS/SATA Capable Controller 96 Intel® Server System R2000IP Service Guide
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    ). Uses Intel RSTe drivers in Windows, and MDRAID stack in Linux. The Intel® RSTe RAID stack is required if it is necessary to provide pass-through support for non-RAID drives, or if support is needed for more than 8 drives. 8. RSTe Boot Configuration Intel® Server System R2000IP Service Guide 97
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    that will support Bootable Intel® Integrated RAID Module RMT3CB080 Intel® Integrated RAID Module RMS25JB080 Intel® Integrated RAID Module RMS25JB040 Intel® Integrated RAID Module RMS25KB080 Intel® Integrated RAID Module RMS25KB040 Help Text: 98 Intel® Server System R2000IP Service Guide
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    If no Intel® Storage Module is detected, then None is displayed. This shows the customer the product name of the module installed, which helps in identifying drivers, support, documentation to the Advanced screen, then select the desired screen. Intel® Server System R2000IP Service Guide 99
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    maximizes memory usage below 4GB for an OS without PAE support, depending on the system configuration. Only enable for an OS without PAE support. Comments: When this option is enabled, BIOS makes as without PAE enabled. 2. Memory Mapped I/O above 4 GB 100 Intel® Server System R2000IP Service Guide
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    models. 4. Legacy VGA Socket Option Values: CPU Socket 1 CPU Socket 2 Help Text: Determines whether Legacy VGA video output is enabled for PCIe slots attached to Processor Socket 1 or 2. Socket 1 is the default. Intel® Server System R2000IP Service Guide 101
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    CPU Socket 2. This option is grayed out as unavailable and set to CPU Socket 1 unless there is a processor installed on CPU Socket 2 and a video card installed in a PCIe slot connected to CPU Socket 2. When appear on some models. 6. NIC Configuration 102 Intel® Server System R2000IP Service Guide
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    IO Modules can be supported on which boards, refer Intel® I350 Quad-Port Gigabit Ethernet Module  Intel® I540 Dual-Port X540 10 Gigabit RJ-45 Module  Intel® 82599 Dual-Port 10 Gigabit SFP+ Module  Mellanox* ConnectX-3* Single-Port InfiniBand FD14 Module Intel® Server System R2000IP Service Guide
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    the 1 GbE or 10 GbE NICs.  FCoE - there is a 10 GbE FCoE Option ROM that supports the Intel® 82599 NIC. When it is enabled, the discs OPROM and the 10 GbE PXE OPROM must be disabled Note When a NIC controller is disabled, all Ports and PXE options 104 Intel® Server System R2000IP Service Guide
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    Address display > Onboard NIC2 Type NIC2 InfiniBand Option ROM NIC2 Port1 GUID NIC2 Port1 MAC Address Enabled / Disabled Intel® Server System R2000IP Service Guide 105
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    MAC Address IO Module 1 Type IOM1 InfiniBand Option ROM IOM1 Port1 GUID IOM1 Port1 MAC Address IO Module 2 Type 106 Enabled / Disabled Intel® Server System R2000IP Service Guide
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    PXE Option ROM is disabled, and no other Option ROM is enabled, the system cannot perform a Network Boot and cannot respond for Wake-on-LAN. Intel® Server System R2000IP Service Guide 107
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    all Onboard and IO Module 10 GbE controllers capable of FCoE support. At the present time, only the Intel® 82599 10 Gigabit SFP+ NIC supports FCoE for this family of server boards. This option is grayed IO Module NIC. 5. discs 1GbE/10GbE Option ROM 108 Intel® Server System R2000IP Service Guide
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    NIC2. For details about the NIC hardware configuration for a specific board, see the Technical Product Specification for that board. 8. IO Module 1 Type 9. IO Module 2 Type Intel® Server System R2000IP Service Guide 109
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    controller. For details about the NIC hardware configuration for a specific board, see the Technical Product Specification for that board. 12. NIC2 InfiniBand Option ROM 110 Intel® Server System R2000IP Service Guide
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    . NIC1 Port4 22. NIC2 Port1 23. NIC2 Port2 24. NIC2 Port3 25. NIC2 Port4 Option Values: Enabled Disabled Help Text: Enable/Disable Onboard NIC Port. Intel® Server System R2000IP Service Guide 111
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    Port2 PXE 40. IOM2 Port3 PXE 41. IOM2 Port4 PXE Option Values: Enabled Disabled Help Text: Enable/Disable Onboard/IOM NIC Port PXE Boot 112 Intel® Server System R2000IP Service Guide
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    53. IOM1 Port4 MAC Address 54. IOM2 Port1 MAC Address 55. IOM2 Port2 MAC Address 56. IOM2 Port3 MAC Address 57. IOM2 Port4 MAC Address Intel® Server System R2000IP Service Guide 113
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    capabilities. Either port can be used for Serial Console Redirection, but SOL is only supported on Serial A. The exception to this is the W2600CR Workstation, which does not Port Configuration Screen Screen Field Descriptions: 1. Serial A Enable 114 Intel® Server System R2000IP Service Guide
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    Port B can be used for Serial Console Redirection. SOL cannot be routed to Serial B except on W2600CR boards, which do not have a Serial A port. 5. Address Intel® Server System R2000IP Service Guide 115
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    , and will be detected and "beeped". They will be enumerated and displayed on this screen, though they may not be enumerated as bootable devices. 116 Intel® Server System R2000IP Service Guide
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    USB Devices USB Controller Legacy USB Support Port 60/64 Emulation Make USB Devices Non-Bootable USB Mass Storage Device Configuration on-board USB controllers are turned off and inaccessible by the OS. Intel® Server System R2000IP Service Guide 117
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    devices available for EFI applications. Comments: When Legacy USB Support is Disabled, USB devices are available only through OS drivers. If the USB controller setting is Disabled, this field grayed out and inactive. 6. Device Reset Timeout 118 Intel® Server System R2000IP Service Guide
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    > System Acoustic and Performance Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Intel® Server System R2000IP Service Guide 119
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    DIMM temperatures. [Auto] - BIOS selects mode. [DCLTT] - Dynamic Closed Loop Thermal Throttling. [SCLTT] - Static Closed Loop Thermal Throttling. [SOLTT] - Static Open Loop Thermal Throttling. 120 Intel® Server System R2000IP Service Guide
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    for the purpose of power limiting.  DCLTT is the expected mode for a board in an Intel chassis with inlet and outlet air temperature sensors and TSOD. The firmware can update the offset boosting fans to cool the system if thermal thresholds are met. Intel® Server System R2000IP Service Guide 121
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    depends on system configuration and workload. While Quiet Fan Idle Mode is engaged, fan sensors become unavailable and are not monitored by the BMC. 122 Intel® Server System R2000IP Service Guide
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    on those boards that support TPM. Note that it is necessary to activate the TPM in order be able to enable Intel® Trusted Execution Technology (TXT) on boards that support it. Changing the TPM the Setup screen until the Security screen is selected. Intel® Server System R2000IP Service Guide 123
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    . 2. User Password Status Option Values: Installed Not Installed Help Text: Comments: Information only. Indicates the status of the User Password. 3. Set Administrator Password 124 Intel® Server System R2000IP Service Guide
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    BIOS Setup. Length is 1-14 characters. Case sensitive alphabetic, numeric and special characters are allowed. Note: Removing the administrator password also removes the user password. Intel® Server System R2000IP Service Guide 125
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    above). 5. Power On Password Option Values: Enabled Disabled Help Text: Enable Power On Password support. If enabled, password entry is required in order to boot the system. Comments: When This option does not appear on all boards. 7. TPM State 126 Intel® Server System R2000IP Service Guide
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    , press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Server Management screen is selected. Intel® Server System R2000IP Service Guide 127
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    BIOS and the BMC will synchronize the policy during the BIOS POST and current value of the BMC will be displayed in BIOS Setup. 128 Intel® Server System R2000IP Service Guide
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    BIOS Setup Utilities This option is only displayed when the BMC support this feature on the node. Console Redirection ►System Information ►BMC LAN Configuration Figure Catastrophic Error (CATERR); when disabled system does not get reset on CATERR. Intel® Server System R2000IP Service Guide 129
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    # signal is held asserted, rather than just pulsed to generate an SMI. This indicates that the processor has encountered a fatal hardware error. Note: If "Reset on CATERR" is Disabled, this can Setup Server Management screen. 6. Power Restore Delay 130 Intel® Server System R2000IP Service Guide
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    BMC. When the Power Restore Delay setting is Fixed, this delay value is used to provide the length of the delay. 8. Clear System Event Log Intel® Server System R2000IP Service Guide 131
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    the BMC will reset the system and an error will be logged. Requires OS support or Intel Management Software Support. Comments: This option controls whether the system will set the BMC Watchdog to detect Timer to protect against runtime OS hangs. 132 Intel® Server System R2000IP Service Guide
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    Management Software will be able to find the BMC and automatically load the correct IPMI support software for it. If your OS does not support Plug & Play for the BMC, you will not have the correct IPMI driver software loaded. 14. EuP LOT6 Off-Mode Intel® Server System R2000IP Service Guide 133
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    the BMC will be displayed in BIOS Setup. This option is only displayed when the BMC support this feature on the node. 16. Console Redirection Option Values: Help Text: Information group of configuration settings. 18. BMC LAN Configuration 134 Intel® Server System R2000IP Service Guide
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    be aware that SOL is only supported through Serial Port A (except for W200CR, which only has Serial B and supports SOL on Serial B). Console Redirection Figure 109. Console Redirection Screen Screen Field Descriptions: 1. Console Redirection Intel® Server System R2000IP Service Guide 135
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    also going to be configured, note that SOL is only supported through Serial Port A (with the exception of W2600CR, which only has Serial B so supports SOL on Serial B). When Console Redirection is set to must match the remote terminal application. 136 Intel® Server System R2000IP Service Guide
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    Console Redirection is set to Disabled, this option will be grayed out and unavailable. 6. Terminal Resolution Option Values: 80x24 100x31 Help Text: Remote Terminal Resolution Intel® Server System R2000IP Service Guide 137
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    > Figure 110. System Information Screen 138 Intel® Server System R2000IP Service Guide
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    > Help Text: Comments: Information only. 6. Chassis Serial Number Option Values: Help Text: Comments: Information only. 7. Asset Tag BIOS Setup Utilities Intel® Server System R2000IP Service Guide 139
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    Management Module is installed, it may also have a Dedicated Server Management NIC Module (DMN) installed with it. In that case, the LAN settings for the Intel®RMM4 with Dedicated Server Management NIC may be configured. 140 Intel® Server System R2000IP Service Guide
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    IP addresses for either IPv4 or IPv6 addressing can be assigned by static IP addresses manually typed in, or by dynamic IP addresses supplied by a Dynamic Host Configuration Protocol ( accumulated changes from this screen will be disregarded and lost. Intel® Server System R2000IP Service Guide 141
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    [0.0.0.0] [0.0.0.0] Intel(R) RMM4 LAN IPv6 configuration IPv6 Source IPv6 Address Gateway IPv6 IPv6 Prefix Length Static/Dynamic/Auto [0000.0000.0000.0000.0000.0000.0000.0000] [0000.0000.0000.0000.0000.0000.0000.0000] [0 - 128, 64 is default] 142 Intel® Server System R2000IP Service Guide
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    IPv4 addressing for the Baseboard LAN. There is a separate IP Source field for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this There is a separate IPv4 Address field for the Intel® RMM4 LAN configuration. Intel® Server System R2000IP Service Guide 143
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    addressing Gateway IP for the Baseboard LAN. There is a separate IPv4 Gateway IP field for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this field is acquired between IPv4 and IPv6 addressing technologies. 144 Intel® Server System R2000IP Service Guide
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    specifies the IPv6 Address for the Baseboard LAN. There is a separate IPv6 Address field for the Intel® RMM4 LAN configuration. This option is only visible when the IPv6 option is set to Enabled. Auto) or can be edited (when Static). 8. Gateway IPv6 Intel® Server System R2000IP Service Guide 145
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    IPv6 Prefix Length for the Baseboard LAN. There is a separate IPv6 Prefix Length field for the Intel® RMM4 LAN configuration. This option is only visible when the IPv6 option is set to Enabled. while the IPv6 Configuration fields will be visible. 146 Intel® Server System R2000IP Service Guide
  • Intel P4000IP | Service Guide - Page 159
    is acquired from the BMC, and its setting determines whether the other Intel® RMM4 DMN LAN IPv4 addressing fields are display-only (when Dynamic) or Intel® RMM4 DMN LAN. There is a separate IPv4 Subnet Mask field for the Baseboard LAN configuration. Intel® Server System R2000IP Service Guide 147
  • Intel P4000IP | Service Guide - Page 160
    is Enabled, the initial value for this field is acquired from the BMC, and its setting determines whether the other Intel® RMM4 DMN LAN IPv6 addressing fields are display-only (when Dynamic or Auto) or can be edited (when Static). 16. IPv6 Address 148 Intel® Server System R2000IP Service Guide
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    128 (default 64). Press to edit. Comments: This specifies the IPv6 Prefix Length for the Intel® RMM4 DMN LAN. There is a separate IPv6 Prefix Length field for the Baseboard LAN configuration. This edited (when Static). 19. BMC DHCP Host Name Intel® Server System R2000IP Service Guide 149
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    IDs are fixed choices and cannot be changed. The BMC supports 15 User IDs natively, but only the first 5 are supported through this interface. 21. Privilege Option Values: Callback User which functions that user may perform. 22. User Status 150 Intel® Server System R2000IP Service Guide
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    configuration has changed (that is, which boot devices are present), or until the system has been powered down and booted in a "cold" power-on boot. Intel® Server System R2000IP Service Guide 151
  • Intel P4000IP | Service Guide - Page 164
    , it will not be detected as such. It will be treated as a Hard Disk and will appear in the list of available Hard Drives. 152 Intel® Server System R2000IP Service Guide
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    Order Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Yes/No Action Screen Field Descriptions: 1. System Boot Timeout Figure 112. Boot Options Screen Intel® Server System R2000IP Service Guide 153
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    this list has no bearing on the presence or order of Boot Devices shown for Boot Manager or the BIOS Boot Menu. 5. CDROM Order 154 Intel® Server System R2000IP Service Guide
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    go to the Network Device Order screen. This option appears when one or more bootable Network Devices are available in the system. 9. BEV Device Order Intel® Server System R2000IP Service Guide 155
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    . Comments: If this option is enabled, the system will not boot successfully to a non-EFI-aware OS. 13. Use Legacy Video for EFI OS 156 Intel® Server System R2000IP Service Guide
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    a maintenance or System Administration operation. If a User Password is installed, USB Boot Priority action is suspended when a User Password is installed. 16. Static Boot Order Intel® Server System R2000IP Service Guide 157
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    Options > CDROM Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 158 Intel® Server System R2000IP Service Guide
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    Options > Hard Disk Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. Intel® Server System R2000IP Service Guide 159
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    Options > Floppy Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 160 Intel® Server System R2000IP Service Guide
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    desired screen. Network Device Order Boot Options Network Device #1 Network Device #2 Figure 116. Network Device Order Screen Intel® Server System R2000IP Service Guide 161
  • Intel P4000IP | Service Guide - Page 174
    Options BEV Device #1 BEV Device #2 Figure 117. BEV Device Order Screen Screen Field Descriptions: 1. BEV Device #1 2. BEV Device #2 162 Intel® Server System R2000IP Service Guide
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    : [Enter label] Help Text: Create the label for the new boot option. Comments: This label becomes an abbreviation for this Boot Path. 2. Select File system Intel® Server System R2000IP Service Guide 163
  • Intel P4000IP | Service Guide - Page 176
    select the desired screen. Delete EFI Boot Option Boot Options Delete Boot Option Figure 119. Delete EFI Boot Option Screen 164 Intel® Server System R2000IP Service Guide
  • Intel P4000IP | Service Guide - Page 177
    Management Boot Options Boot Manager Launch EFI Shell Screen Field Descriptions: 1. Launch EFI Shell Figure 120. Boot Manager Screen Intel® Server System R2000IP Service Guide 165
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    the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Error Manager screen is selected. 166 Intel® Server System R2000IP Service Guide
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    applicable, this field shows a value indicating which one of a group of components was responsible for generating the POST Error Code that is being reported. 4. DESCRIPTION Intel® Server System R2000IP Service Guide 167
  • Intel P4000IP | Service Guide - Page 180
    User Default Values Load User Default Values *Certain brands and names may be claimed as the property of others. Figure 122. Save & Exit Screen 168 Intel® Server System R2000IP Service Guide
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    this line and press the key to save any pending changes in BIOS settings. If there have been no changes made in the settings, Intel® Server System R2000IP Service Guide 169
  • Intel P4000IP | Service Guide - Page 182
    a "Load Default Values" action. 6. Save as User Default Values Option Values: Help Text: Save the changes made so far as User Default Values. 170 Intel® Server System R2000IP Service Guide
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    established by doing a "Save User Defaults" action (see above). There will be a confirmation popup to verify that the user really intended to take this action. Intel® Server System R2000IP Service Guide 171
  • Intel P4000IP | Service Guide - Page 184
    based on packaged weight  Product Weight: ≥ 40 to < 80  Non-palletized Free Fall Height = 18 inches  Palletized (single product) Free Fall Height = NA Vibration 172 Intel® Server System R2000IP Service Guide
  • Intel P4000IP | Service Guide - Page 185
    chooses different system configuration or different chassis. Intel Corporation cannot be held responsible if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits. Intel® Server System R2000IP Service Guide 173
  • Intel P4000IP | Service Guide - Page 186
    Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/server. 174 Intel® Server System R2000IP Service Guide
  • Intel P4000IP | Service Guide - Page 187
    Management at http://www.intel.com/reseller/. Note: You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel web site: http://www.intel.com/support/warranty Intel® Server System R2000IP Service Guide 175
  • Intel P4000IP | Service Guide - Page 188
    is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S2600IP, R2000IP) Server Chassis: (Example P4000M. If third-party chassis /No): Has the latest FRU/SDR been tried? (Yes/No): 176 Intel® Server System R2000IP Service Guide
  • Intel P4000IP | Service Guide - Page 189
    Processor 1 Processor 2 Speed Thermal solution (Heat sink) examples: (1U, Passive w/air ducting, and so on) Appendix D: Intel® Server Issue Report Form sSpec Thermal Solution Memory: Manufacturer Part Number DRAM Part Number On Intel Firmware Intel® Server System R2000IP Service Guide 177
  • Intel P4000IP | Service Guide - Page 190
    version: Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks and RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: 178 Intel® Server System R2000IP Service Guide
  • Intel P4000IP | Service Guide - Page 191
    Appendix D: Intel® Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: Intel® Server System R2000IP Service Guide 179
  • Intel P4000IP | Service Guide - Page 192
    ® Server Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please description below. *All other brands and names are property of their respective owners. 180 Intel® Server System R2000IP Service Guide
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Intel
®
Server System R2000IP Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel
®
identified Subassemblies/Products
Order Number: G66868-001