Intel S5000VSASATA User Guide
Intel S5000VSASATA Manual
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- Intel S5000VSASATA | User Guide - Page 1
Intel® Server Board S5000VSA User's Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D36977-005 - Intel S5000VSASATA | User Guide - Page 2
for their specific application and environmental conditions. Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non-operating limits. Intel, Intel Pentium, and Intel Xeon are trademarks - Intel S5000VSASATA | User Guide - Page 3
statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Deployment Assistant and/or at http://support.intel.com/support/motherboards/ server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zun - Intel S5000VSASATA | User Guide - Page 4
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel iv Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 5
the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S5000VSA User's Guide v - Intel S5000VSASATA | User Guide - Page 6
vi Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 7
troubleshooting information, and instructions on how to add and replace components on the Title of document. For the latest version of this manual, see http://support.intel.com/ support/motherboards/server/S5000VSA/. Manual Organization Chapter 1 provides a brief overview of the Intel® Server Board - Intel S5000VSASATA | User Guide - Page 8
, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000VSA/ compat.htm. Additional - Intel S5000VSASATA | User Guide - Page 9
to manage your Intel® server For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Tested Hardware Operating Systems List Reference Chassis List Supported Processors Tested Memory List Power Budget Tool Intel® System Management Software Driver (for an - Intel S5000VSASATA | User Guide - Page 10
x Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 11
Board Features 1 RAID Support ...3 SATA Server Board ...3 SAS Server Board ...4 Connector and Component Locations 5 Configuration Jumpers ...7 Back Panel Connectors ...8 Hardware Requirements ...9 Processor ...9 Memory ...9 Power Supply ...9 Optional Hardware ...10 Hard Disk Drives ...10 Intel - Intel S5000VSASATA | User Guide - Page 12
Light Does Not Light 42 Cannot Connect to a Server 42 Problems with Network 42 System Boots when Installing PCI Card 43 Problems with Newly Installed Application Software 43 Problems with Application Software that Ran Correctly Earlier 44 xii Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 13
are not Recognized under Device Manager (Windows* Operating System) .44 Hard Drive(s) are not Recognized 44 Bootable CD-ROM Disk Is Not Detected 45 LED Information ...45 BIOS POST Beep Codes 46 Appendix D: Intel® Server Issue Report Form 47 Intel® Server Board S5000VSA User's Guide xiii - Intel S5000VSASATA | User Guide - Page 14
xiv Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 15
iv Table 2. Server Board Features 2 Table 3. NIC LED Descriptions 8 Table 4. Setup Menu Key Use 12 Table 5. Product Certification Markings 32 Table 6. Resetting the System 37 Table 7. LED Information ...45 Table 8. POST Error Beep Codes 46 Intel® Server Board S5000VSA User's Guide xv - Intel S5000VSASATA | User Guide - Page 16
xvi Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 17
. Removing the Shipping Cover 21 Figure 11. Installing the Processor 21 Figure 12. Removing the Protective Socket Cover 21 Figure 13. Installing the Heat Sink 22 Figure 14. Replacing the Backup Battery (S5000VSASATA/S5000VSASATAR shown) ....... 25 Intel® Server Board S5000VSA User's Guide xvii - Intel S5000VSASATA | User Guide - Page 18
xviii Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 19
briefly describes the main features of the Intel® Server Board S5000VSA. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board. Figure 1. Intel® Server Board S5000VSA - Intel S5000VSASATA | User Guide - Page 20
Table 2 summarizes the features of the server board. Table 2. Server Board Features Feature Processor Memory Chipset Peripheral Interfaces I/O Control Video Hard drive LAN Expansion Capabilities Description Support for up to two Dual-Core Intel® Xeon® processors 5000 or 5100 sequence with a 677-, - Intel S5000VSASATA | User Guide - Page 21
Table 2. Server Board Features Feature Description Fans System Management Support for up to six system fans and two processor fans Intel® System Management Software RAID Support The Intel® Server Board S5000VSA is available in both SATA and SAS models. The SATA model has order code S5000VSASATA - Intel S5000VSASATA | User Guide - Page 22
assistance in navigating through the F2 BIOS Setup utility, see the Intel® Server Board S5000VSA Technical Product Specification. For information on setting up RAID, see the RAID Software Guide that is included on the Intel® Server Deployment Toolkit CD. 4 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 23
For assistance in navigating through the BIOS Setup utility, see the Intel® Server Board S5000VSA Technical Product Specification. For information on RAID configuration through the BIOS console and Intel® RAID Web Console 2, see the RAID Software Guide. Intel® Server Board S5000VSA User's Guide 5 - Intel S5000VSASATA | User Guide - Page 24
Connector and Component Locations A B CD E UU TT SS RR QQ PP OO NN MM LL KK JJ II HH GG EE CCAA X W FF DD BB Z Y V U T F G HI J K L M N O P Q R S AF000173 6 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 25
Connector A SS. Speaker Figure 2. Server Board Connector and Component Locations Notes: (1) Not available on S5000VSA4DIMM/S5000VSA4DIMMR. (2) S5000VSA4DIMM/S5000VSA4DIMMR only has four DIMM sockets. (3) Only available on S5000VSASAS/S5000VSASASR. Intel® Server Board S5000VSA User's Guide 7 - Intel S5000VSASATA | User Guide - Page 26
. These pins should be jumpered on 1-2 for normal operation. If pins 2-3 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 1-2 for normal operation. Figure 3. Configuration Jumper Descriptions 8 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 27
B C D H G F A. Mouse C. NIC 1 (10/100/1000 Mb) E. USB 2-3 G. Video B. Serial Port B D. NIC 2 (10/100/1000 Mb) F. USB 0-1 H. Keyboard Figure 4. Back Panel Connectors E AF000184 The NIC LEDs or blinking) 100 Mbps connection 1000 Mbps connection Intel® Server Board S5000VSA User's Guide 9 - Intel S5000VSASATA | User Guide - Page 28
two 45nm next generation Quad-Core Intel® Xeon® processors. Product codes S5000VSASATAR, S5000VSASASR, S5000VSASCSIR, and S5000VSA4DIMMR only. For a complete list of supported processors, see the links under "Additional Information and Software." Memory The server board provides eight DIMM sockets - Intel S5000VSASATA | User Guide - Page 29
information and drive installation instructions. Intel® Local Control Panel The Intel® Local Control Panel provides enhanced system control by utilizing a LCD display, which provides additional controls and indicators beyond the standard control panel. Intel® Server Board S5000VSA User's Guide 11 - Intel S5000VSASATA | User Guide - Page 30
12 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 31
" for a link to the Intel® S5000 Server Board Family Data Sheet where you will find details about specific BIOS setup screens. Starting Setup You can enter and start BIOS Setup under several conditions: • When you turn on the server, after POST completes the memory test. • When you have moved - Intel S5000VSASATA | User Guide - Page 32
Key Use" describes the keyboard commands you can use in the BIOS Setup menus. Table 4. Setup Menu Key Use Key to Press key is pressed, the user is returned to where they were before was pressed without affecting any existing field values. 14 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 33
and press when you see the message: Press Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip step 2. You will need these settings to configure your computer at the end of the procedure. Intel® Server Board S5000VSA User's Guide 15 - Intel S5000VSASATA | User Guide - Page 34
completed. Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. 16 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 35
power up the system. 5. Power down the system and disconnect the AC power. 6. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. Intel® Server Board S5000VSA User's Guide 17 - Intel S5000VSASATA | User Guide - Page 36
. 5. When the system begins beeping, power it down and disconnect the AC power. 6. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the system. 18 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 37
" at the beginning of this manual. Tools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) • Needle nosed pliers • Antistatic wrist strap and conductive foam pad (recommended) Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM A1 - Intel S5000VSASATA | User Guide - Page 38
B1 Socket DIMM B2 Socket DIMM B3 Socket DIMM B4 Socket D A C B AF000174 Figure 7. Installing Memory (S5000VSASATA/S5000VSASATAR shown) 6. Make sure the clips at either end of the DIMM socket(s) are pushed Make sure the clips are firmly in place. 20 "Intel® Server Board S5000VSA User's Guide" - Intel S5000VSASATA | User Guide - Page 39
the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. "Intel® Server Board S5000VSA User's Guide" 21 - Intel S5000VSASATA | User Guide - Page 40
server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Locate the processor damaged. 22 "Intel® Server Board S5000VSA User's Guide" - Intel S5000VSASATA | User Guide - Page 41
(see Figure 12). A B AF000178 Figure 12. Removing the Protective Socket Cover 10. Lower the CPU load plate and lower the socket lever completely. Note: Retain the protective socket cover for use when removing a processor that will not be replaced. "Intel® Server Board S5000VSA User's Guide" 23 - Intel S5000VSASATA | User Guide - Page 42
reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. 24 "Intel® Server Board S5000VSA User's Guide" - Intel S5000VSASATA | User Guide - Page 43
lever. 10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see "Installing the Processor". Otherwise, install the protective socket cover over the empty processor socket and reinstall the chassis cover. "Intel® Server Board S5000VSA User's Guide" 25 - Intel S5000VSASATA | User Guide - Page 44
server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service "Intel® Server Board S5000VSA User's Guide" - Intel S5000VSASATA | User Guide - Page 45
server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover and locate the battery. See the documentation that came with your server chassis for instructions on removing the server settings to the RTC. "Intel® Server Board S5000VSA User's Guide" 27 - Intel S5000VSASATA | User Guide - Page 46
28 "Intel® Server Board S5000VSA User's Guide" - Intel S5000VSASATA | User Guide - Page 47
Wide Web http://support.intel.com/support/motherboards/server/S5000VSA. Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time - Intel S5000VSASATA | User Guide - Page 48
8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 767 2595 at 800 225 288. Once connected, dial 800 843 4481 30 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 49
0114 Peru 001 916 377 0114 Uruguay..... 001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server Board S5000VSA User's Guide 31 - Intel S5000VSASATA | User Guide - Page 50
32 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 51
- Class A Compliance The Intel® Server Board S5000VSA has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations when installed a compatible Intel® host system. For information on compatible host system(s) see Intel's Server Builder Web site or - Intel S5000VSASATA | User Guide - Page 52
ICES-003 CLASS A CANADA NMB-003 CLASSE A Ctick Marking RLL MIC Mark Australia / New Zealand Korea See the regulatory information document for additional information. 34 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 53
Compatibility to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Intel® Server Board S5000VSA User's Guide 35 - Intel S5000VSASATA | User Guide - Page 54
. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. 36 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 55
. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product Intel® Server Board S5000VSA User's Guide 37 - Intel S5000VSASATA | User Guide - Page 56
(EU RoHS) Intel has a system in place to Intel intends to place EFUP marking on product for customer convenience • EFUP for Intel server products has been determined as 20 years. Below is an example of EFUP mark applied to Intel server products. 38 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 57
substance information is required to be in Simplified Chinese. Substance table for this board product is as follows: 0DQDJHPHQW0HWKRGVRQ&RQWURORI3ROOXWLRQIURP (OHFWURQLF OLVWHGDERYHPD\RUPD\QRWEHDSDUWRIWKHHQFORVHG SURGXFW Intel® Server Board S5000VSA User's Guide 39 - Intel S5000VSASATA | User Guide - Page 58
Perchlorate material. End-of-Life / Product Recycling Product recycling and end-of-life take-back systems and requirements vary by country. Contact the retailer or distributor of this product for information about product recycling and / or take-back. 40 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 59
your server problems on your own, see "Getting Help" for assistance. Resetting the System Before going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below. Table 6. Resetting the System To do this Soft boot reset to clear the system memory - Intel S5000VSASATA | User Guide - Page 60
the peripheral devices. 1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. 2. Make sure the system power cord is plugged into a properly grounded AC outlet. 42 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 61
System cooling fans do not rotate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software. • The bootable CD-ROM is not detected. Intel® Server Board S5000VSA User - Intel S5000VSASATA | User Guide - Page 62
video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with the system requirements. 44 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 63
panel LEDs lit? • Have any of the fan motors stopped? Use the server management subsystem to check the fan status. • Have your fans speeded up in response to an overheating situation? • Have your fans speeded up in response to a fan that has failed? Intel® Server Board S5000VSA User's Guide 45 - Intel S5000VSASATA | User Guide - Page 64
may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts. 46 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 65
. Check the following: • Make sure the system meets the minimum hardware requirements for the software. See the software documentation. • Make sure the software is properly installed and configured for the system. See the software documentation. Intel® Server Board S5000VSA User's Guide 47 - Intel S5000VSASATA | User Guide - Page 66
" for a link to the current drivers and chipset files. Hard Drive(s) are not Recognized Check the following: • Make sure the drive is not disabled in BIOS Setup. • Make sure the drive is connected correctly and that is plugged into the power supply. 48 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 67
Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information The Intel® Server Board S5000VSA includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is - Intel S5000VSASATA | User Guide - Page 68
the cards one at a time, booting the system between each card addition, until the beeps again occur to reveal the malfunctioning card. Replace or re-seat the system video add-in card. If on-board video is being used, the server board may be faulty. 50 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 69
is available at http:// support.intel.com/support/motherboards/server/S5000SVA/. For the fastest service, please submit your form via the Internet. Date Submitted Company Name Contact Name Email Address Intel Server Product Priority (Critical, Hot, High, Low Brief Problem Description. Provide - Intel S5000VSASATA | User Guide - Page 70
Peripheral Description Driver Revision IRQ # I/O Base Address NIC Peripheral PCI 32/33 PCI Slot 1 PCIe* x4 PCI Slot 3 PCI Slot 6 PCI-X* 64/133 PCI Slot 4 PCI Slot 5 Video On-board Video Description Driver Revision IRQ I/O Base FW Address Revision 52 Intel® Server Board S5000VSA User's Guide - Intel S5000VSASATA | User Guide - Page 71
Driver Revision IRQ I/O Base FW Address Revision Hot-swap or Fixed IRQ FW Revision Management Information On-Board Platform Instrumentation only Intel® System Management Control Panel Information Standard Control Panel Intel® Local Control Panel Intel® Server Board S5000VSA User - Intel S5000VSASATA | User Guide - Page 72
Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done 54 Intel® Server Board S5000VSA User's Guide
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Intel
®
Server Board S5000VSA
User’s Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D36977-00
5