Intel SR870BN4 Product Guide
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- Intel SR870BN4 | Product Guide - Page 1
Intel® SR870BN4 Server System Product Guide Order Number: A67043-004 Revision 01 - Intel SR870BN4 | Product Guide - Page 2
and used in accordance with the instruction manual, may cause harmful interference to Intel Corporation. All rights reserved. No part of this document may be copied, or reproduced in any form, or by any means without prior written consent of Intel. 2 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 3
Intel® SR870BN4 Server System Product Guide 3 - Intel SR870BN4 | Product Guide - Page 4
- Intel SR870BN4 | Product Guide - Page 5
Processor Board...36 Processor Overview ...37 Memory Boards ...37 I/O Board ...38 Midplane Board ...39 Front Panel Board ...39 SCSI Backplane Board 40 Peripherals ...40 External SCSI Connector (Optional 40 Add-In Board Slots ...41 Video ...41 SCSI Controller ...41 ICH4 IDE Controller ...41 Server - Intel SR870BN4 | Product Guide - Page 6
Configuration Task 90 SEL Viewer ...123 SDR Viewer...128 FRU Viewer ...131 Task Error Handling 134 Help 135 Shutting Down the Server 137 EFI Platform Diagnostic Tests 137 Starting the Application 137 Understanding the General User Interface 138 6 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 7
PCI Add-in Cards 173 Part II: Service Technician's Guide 175 5 Working Inside the System 178 Tools and Supplies Needed 178 Safety: Before Top Cover or Module Removal 179 Warnings and Cautions...179 Torque Settings...180 Identifying Chassis Modules 181 Intel® SR870BN4 Server System Product - Intel SR870BN4 | Product Guide - Page 8
205 Installing the SCSI RAID Cable Assembly 205 7 Servicing the Processor/Memory Module 206 Removing the Processor/Memory Module 207 Processor/Memory Module Primary Side Access 207 Processor/Memory Module Secondary Side Access 209 Handling the Intel® Itanium® 2 Processors 211 Replacing Thermal - Intel SR870BN4 | Product Guide - Page 9
Processor Board 225 Installing DC-to-DC Converters on the Processor Board 226 Replacing the Processor Board 227 Removing the Processor Board 227 Installing the Processor Board 228 8 Servicing 260 External Ultra320 SCSI Connector (Optional 260 Intel® SR870BN4 Server System Product Guide 9 - Intel SR870BN4 | Product Guide - Page 10
)...262 Jumper Information ...262 Changing Jumper Settings 262 Configuring Processor Board Jumpers 263 I/O Riser Card Settings 265 I2C Post Format 302 F SELViewer Splash Screen File Format 303 G Glossary ...305 H Troubleshooting 306 Index ...308 10 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 11
Intel® SR870BN4 Server System Product Guide 11 - Intel SR870BN4 | Product Guide - Page 12
- Intel SR870BN4 | Product Guide - Page 13
Software and Utilities 4 Hot-swapping System Components This manual consists of two parts: ‰ User's Guide, beginning on page 13describes procedures that DO NOT REQUIRE internal server access. The user does not need to be a qualified service technician to perform procedures listed in the User - Intel SR870BN4 | Product Guide - Page 14
of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to server. The rack selected and the ventilation provided must be suitable to the environment in which the server will be used. 14 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 15
, Class A Limit) IEC 1000-3-2 Limit for Harmonic Current Emissions AS/NZS 3548, Class A BSMI Approval, Class A RRL Approval, Class A GOST Approved CISPR 22, Class A Limit Intel® SR870BN4 Server System Product Guide 15 - Intel SR870BN4 | Product Guide - Page 16
contact: Intel Corporation 2800 Center Drive Dupont, WA 98327 USA Laser Compliance Notice Intel products that use laser technology comply with Class 1 laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 16 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 17
If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. ICES-003 (Canada) Cet safety label which is located visibly on the external chassis. Intel® SR870BN4 Server System Product Guide 17 - Intel SR870BN4 | Product Guide - Page 18
1 System Description Introduction The Intel® SR870BN4 as shown in Figure 1 is a compact, high-density rack-mount server system with support for one to four Intel® Itanium® 2 processors and 32-GB DDR SDRAM memory. The system is based on the Intel S870BN4 board set and the Intel® E8870 chipset. The - Intel SR870BN4 | Product Guide - Page 19
System-level scalability Up to 64GB DDR SDRAM (with -5XX revision and higher memory boards. 32 GB supported on -4XX revision memory boards) One to four Intel Itanium 2 processors External I/O (8 PCI slots) and disk expansion External SCSI connector Intel® SR870BN4 Server System Product Guide 19 - Intel SR870BN4 | Product Guide - Page 20
: Front panel switches and LEDs Peripheral bay: Hard disk drive LEDs Processor/memory module: Subsystem serviceability LEDs ‰ Chassis back: Power supply modules (See Power Subsystem on Front Panel C Peripheral Bay Figure 2. Chassis Front View OM12885 20 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 21
Front Panel The front panel is located to the right of the processor/memory subsystem and provides user interface for system management via switches and status between pressing the power switch to power down and then power up the system. continued Intel® SR870BN4 Server System Product Guide 21 - Intel SR870BN4 | Product Guide - Page 22
system ID is activated either by the system Solid Blue). The system ID switch or through server management software. ID LEDs are located Pressing the system ID switch once turns on the LEDs ) Indicates a system failure. Off indicates system is OK. 22 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 23
Figure 4). ‰ The removable media drive bay (lower section) supporting: - One ½-inch IDE DVD/CD-ROM (B in Figure 4) - One ½-inch IDE LS-240 drive (C in Figure 4) or removable EMI Filler Panel (D in Figure 4). A B C D Figure 4. Peripheral Bay TP00229 Intel® SR870BN4 Server System Product Guide 23 - Intel SR870BN4 | Product Guide - Page 24
designed to support Low Voltage Differential (LVD) SCSI disk drives only. Single-Ended (SE) SCSI devices are not supported in the peripheral bay. SE drives are only supported on the external SCSI connector. no hard drive is installed in the bay 24 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 25
have different cooling, power and vibration characteristics, Intel validates specific hard disk drive types in the SR870BN4 system. Refer to the SR870BN4 Server System Validation Summary on the Intel Business Link for a list of these drives available. Intel® SR870BN4 Server System Product Guide 25 - Intel SR870BN4 | Product Guide - Page 26
interlock not detected ✏ NOTE Two additional LEDs (Green and Amber) and a switch appear on the left side of the processor board. These components are not implemented in the SR870BN4 system and are not visible or accessible through the front bezel. 26 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 27
PCI slots support 3.3 V signal adapter cards only. 2. External SCSI bus supports both LVDS and SE signals via the external SCSI connector. 3. Emergency Management Port (EMP) access is provided via shared serial port. Figure 8. Chassis Back Features Intel® SR870BN4 Server System Product Guide 27 - Intel SR870BN4 | Product Guide - Page 28
is about to take place. WARNING: Verify in BIOS release notes that this feature is supported before using the Attention button. MRL (Manually-operated Disables power to the PCI slot if a 9. Back Panel View Showing Indicator and Switch Locations 28 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 29
✏ NOTE Proper system cooling requires that the power supply bay be filled either by two power supply modules, or a power supply module and a filler panel. Intel® SR870BN4 Server System Product Guide 29 - Intel SR870BN4 | Product Guide - Page 30
processor/memory subsystem to midplane board interlock not detected On - SCSI backplane board inserted properly into midplane board Off - SCSI backplane board to midplane board interlock not detected Figure 11. I/O Subsystem Serviceability Indicators 30 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 31
Chassis Features Power Subsystem WARNING Only qualified technical personnel should access the processor, memory, and non-hot-plug I/O subsystem areas while the system is energized VDC at: 24.0 A @HI line /13.5 A @LO line ‰ +12 VDCSB at: 4 A @any line Intel® SR870BN4 Server System Product Guide 31 - Intel SR870BN4 | Product Guide - Page 32
is being hot-swapped. All system fans have tachometer output and internal speed control. ✏ NOTE The server supports only a fully populated system fan configuration. All configurations are redundant except those with only one power supply installed. 32 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 33
A series pair of 120x38 mm system fans cools the processors and part of the I/O subsystem. The rest of the processor/memory and I/O subsystem components, hard drives and power supplies (B in Figure 12). A B Figure 12. Fan Status Indicators OM12937 Intel® SR870BN4 Server System Product Guide 33 - Intel SR870BN4 | Product Guide - Page 34
(passes through mid-plane board) HDM Connector External SCSI Connector SCSI Backplane Board LS240 Adapter Board DVD/CD Adapter Board Dockable IDE Devices 1/2" LS240 1/2" DVD/ CD Hot Swap SCSI Drives Figure 13. Server System Block Diagram 34 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 35
‰ PCI HPIB ‰ Peripheral adapter boards ‰ ICMB Board (optional) Major components of the board set include: ‰ Intel Itanium 2 processors ‰ Intel E8870 chip set ‰ High-capacity DDR SDRAM memory ‰ High-bandwidth I/O subsystem supporting PCI and PCI-X Intel® SR870BN4 Server System Product Guide 35 - Intel SR870BN4 | Product Guide - Page 36
One SNC-M component of the Intel®E8870 chip set. ‰ Three Firmware Hubs (FWH) for BIOS and system configuration utility (SCU) software. ‰ Two memory board connectors that support two Rambus channels each. One memory connector is mounted on the secondary side of the processor board. ‰ One VHDM 360-pin - Intel SR870BN4 | Product Guide - Page 37
The system does not support mixed-sized DIMMs or DIMMs from different vendors within the same row. ✏ NOTE The BIOS automatically detects, sizes, and initializes the memory array, depending on the type, size, and speed of the installed DIMMs. The BIOS Intel® SR870BN4 Server System Product Guide 37 - Intel SR870BN4 | Product Guide - Page 38
PCI-X slots ‰ Integrated dual channel LSI 53C1030 Ultra320 Low Voltage Differential SCSI (LVDS) controller ‰ I/O riser support connector for I/O interface ‰ On-board power conversion from 48 V bulk contain all of the I/O interfaces for the board set. 38 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 39
SCSI backplane board to the I/O board and power distribution board ‰ Blind-mate power distribution board connector ‰ Blind-mate front panel connector Front Panel Board The front panel board contains switches, LEDs, and the speaker for system interface. Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 40
of 320 MB/sec. ✏ NOTE The internal SCSI signal is routed to the midplane board's disk bay connector to interface with internal SCSI devices. There is an optional connector on that bus that allows an external SCSI controller to drive the internal bus. 40 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 41
memory. The video controller supports SCSI Controller A LSI 53C1030 Ultra3 SCSI chip is a highly integrated bus master, dual-channel SCSI I/O processor for SCSI initiator and target applications. The chip supports dual channel, Ultra3 (Fast-80) SCSI Intel® SR870BN4 Server System Product Guide 41 - Intel SR870BN4 | Product Guide - Page 42
) / Platform Event Filtering (PEF) ‰ Power distribution board monitoring ‰ Temperature and voltage monitoring ‰ Fan failure monitoring ‰ Processor presence monitoring (no processors installed) ‰ Interlock monitoring ‰ Speaker 'Beep' capability on standby and when system is powered up ‰ Intel Itanium - Intel SR870BN4 | Product Guide - Page 43
status, SCSI backplane temperature, and fan failure information via IPMB ‰ Queries the status of the power distribution board by retrieving information from the BMC via IPMB ‰ Controls hard disk drive power-on and power-down, facilitating hot-swapping Intel® SR870BN4 Server System Product Guide 43 - Intel SR870BN4 | Product Guide - Page 44
memory, begins running. POST checks the drive carriers, processors, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory to "The Extensible Firmware Interface (EFI) Shell" on page 48. 44 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 45
in the name of the EFI application to add and hit . Select Save to NVRAM. Select Exit to return to the Boot Manager. continued Intel® SR870BN4 Server System Product Guide 45 - Intel SR870BN4 | Product Guide - Page 46
. Choose a time out value of 65535 (0xFFFF) to allow the user to press any key while booting to EFI to disable timeout. continued 46 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 47
Exit to return to the Boot Manager. Cold Reset Performs a platform-specific cold reset of the system. A cold reset means a full platform reset. To perform a cold reset: At the menu, select Set boot devices, including a possible integrated shell. Intel® SR870BN4 Server System Product Guide 47 - Intel SR870BN4 | Product Guide - Page 48
the http://developer.intel.com/technology/efi URL and click on the Tools hyperlink. Next, click on "EFI Application Toolkit", and follow the appropriate links to download the toolkit. After downloading the toolkit, locate the document named "Efi_dg". 48 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 49
driver Displays the contents of memory Dumps the variable store Displays drivers Invokes the driver configuration protocol Invokes the driver guid ids Displays help information Edits in HEX mode Provides conditional constructs (scripts only) continued Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 50
] Gets or sets the time type [-a] [-u] [-b] file Displays the contents of a file ver Displays version information vol fs [volume_label] Sets or displays a volume label 50 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 51
values are stored in flash memory. The values take effect when the user boots the server. POST uses these values server board features as: ‰ Serial port configuration ‰ Time/date (to be stored in RTC) ‰ IDE settings (LS-240, DVD/CD-ROM, etc.) ‰ SCSI BIOS Intel® SR870BN4 Server System Product Guide 51 - Intel SR870BN4 | Product Guide - Page 52
BMC and HSC firmware revisions. For details on this screen, see "System Management" on page 57. Exit Exits the utility with or without saving utilities and allows management of custom settings. For details on this screen, see "Exit" on page 59. 52 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 53
day/year format. Processor Settings Press to present selection submenu Selects the Sub-menu. BIOS Version [bios_version_number] The currently loaded version of BIOS. The user cannot this value. It appears for informational purposes only. Intel® SR870BN4 Server System Product Guide 53 - Intel SR870BN4 | Product Guide - Page 54
L1 Cache Size for Processor 3 Reports L2 Cache Size for Processor 3 Reports L3 Cache Size for Processor 3 Reports CPUID for Processor 4 Reports L1 Cache Size for Processor 4 Reports L2 Cache Size for Processor 4 Reports L3 Cache Size for Processor 4 54 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 55
lead to subsequent sub-menus. Default values appear in brackets. Table 12. BIOS Setup Advanced Screen Menu Items Primary Menu Item Sub Menu Items Value Description ROM. PCI SLOT 8 [Enabled] ROM Disabled Enables Slot 8 Option ROM. continued Intel® SR870BN4 Server System Product Guide 55 - Intel SR870BN4 | Product Guide - Page 56
on other server products. Also, the two-level password has been replaced with a single-level password. Table 13. BIOS Setup Security characters are supported for the password. Other key entries are ignored Also the password is not case-sensitive. 56 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 57
BIOS displays the normal POST messages. This option is hidden if the BIOS does not detect a valid logo in the flash area reserved for this purpose. Enabling this option disables serial redirection. Service Management Controller firmware. The user Intel® SR870BN4 Server System Product Guide 57 - Intel SR870BN4 | Product Guide - Page 58
Disabled Same as BIOS Serial Port 9600 19 BIOS or Serial Port . Same options as above; these are passed to the OS. Only available when ACPI OS Headless Operation is Same as BIOS or Serial Port . Same options as above; these are passed to the OS. 58 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 59
Default values appear in brackets. Table 16. BIOS Setup Exit Screen Menu Items Menu Item Description . Save Custom Defaults (This menu will not be available until post platform release) Lets the user load Setup with custom defaults. Clicking on Intel® SR870BN4 Server System Product Guide 59 - Intel SR870BN4 | Product Guide - Page 60
LSI Logic Ultra320 SCSI Controller 4. OnBoard Function1 LSI Logic Ultra320 SCSI Controller Please enter a serial number (Enter 0 to Exit): 2. Select the Function0 LSI Logic Ultra320 SCSI Controller's serial number (in this case, 3) and press . 60 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 61
= Execute [Item] Figure 14. LSI SCSI Utility Main Menu To select the adapter the user wishes to configure, use the arrow keys to highlight the adapter then press . The screen clears and a message reading "Scanning for devices..." appears. Intel® SR870BN4 Server System Product Guide 61 - Intel SR870BN4 | Product Guide - Page 62
Dev Fnc 53C1030 06 02 00 Driver Support Host SCSI ID Spinup Delay (Secs) Secondary Cluster Server Termination Control [Enabled BIOS & OS] [7] [2] [No] [Auto] F1/Shift+1 =Help Arrow Keys/H,J,K,L =Select - Intel SR870BN4 | Product Guide - Page 63
Data Width 16 or 8 Scan ID Yes or No Scan Luns >0 Yes or No Disconnect On or Off SCSI Timeout Queue Tags On or Off Format, Verify, and Restore Defaults are all functions. They are located Defaults function, all changes will be discarded. Intel® SR870BN4 Server System Product Guide 63 - Intel SR870BN4 | Product Guide - Page 64
[Item] Figure 17. Device Properties Format Option LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 Verify SCSI ID 12 Device Identifier Maxtor Status All sector on the device Enter = Execute [Item] Figure 18. Device Properties Verify Option 64 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 65
Cancel Exit, Save Changes then exit, or Discard changes and exit. LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 Are you sure you want to exit? - Intel SR870BN4 | Product Guide - Page 66
When exiting the LSI Logic MPT SCSI Setup Utility, if any changes have been made, the Exit Menu appears giving the user these options. Cancel Exit, Save have been made to the Setup Utility. After exiting, the user is returned to the EFI Shell prompt. 66 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 67
shows how to use the interactive method to upgrade the firmware with the Firmware Update Utility. 1. Boot to the EFI Shell. For information on how to boot the server, refer to "The Extensible Firmware Interface (EFI) Boot Manager" on page 44. Intel® SR870BN4 Server System Product Guide 67 - Intel SR870BN4 | Product Guide - Page 68
hex image for the controller being updated. For example, the files lnbmc11.hex and lnbmc11.txt represent the firmware and release note files, respectively for BMC release 11. Make a note of the name of the HEX user to just update the operational code. 68 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 69
utility only allows uploading firmware that is intended for the target platform. The target platform is determined by reading the BIOS ID of the system and compares it against the Platform Name field in the may only be used in conjunction with /upload. Intel® SR870BN4 Server System Product Guide 69 - Intel SR870BN4 | Product Guide - Page 70
Customer Support. When the user needs updates, your designated Field Engineer authorizes the user to download files from the Intel Business Link (IBL). Refer to the update instructions provided with each BIOS release for the most current instructions. 70 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 71
disables prompting the user for input. /reboot Reboot system after update. /update Update system BIOS in non-interactive mode. Note that it only updates flash areas that are different than -interactive mode. /h Or /? Displays command line help. Intel® SR870BN4 Server System Product Guide 71 - Intel SR870BN4 | Product Guide - Page 72
user completes the IFlash64 BIOS update. Clearing CMOS involves changing a jumper setting on the I/O riser card, restarting the server with the new jumper rack. 9. Power on the server by pressing and holding the power button on the front control panel. 72 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 73
Reconnect the AC power and switch server power on. d. LS-240 diskette activity started. e. One full beep (start load S870BN4A.REC from disk to memory). f. Wait two minutes. No on per updated BIOS release notes (i.e., clear CMOS first-time booting). Intel® SR870BN4 Server System Product Guide 73 - Intel SR870BN4 | Product Guide - Page 74
from the Service Partition" on page 142 2. Copy the FRUSDR package to a removable media device or to the hard drive. The user can find the FRUSDR package on the CDROM included in the Country Kit that shipped with the server. 3. Load the Intelligent Platform Manager Interface (IPMI) driver by typing - Intel SR870BN4 | Product Guide - Page 75
and follow the instructions in the included README.TXT file. 5. Use the FRUSDR Load Utility to manage the server management subsystem's off and powering on the server. The reboot operation is necessary because the firmware must reload to properly Intel® SR870BN4 Server System Product Guide 75 - Intel SR870BN4 | Product Guide - Page 76
5 AT24C02 A9 Would be interpreted as DEV_CNTR = 0xC0, NVS_LUN = 0, DEV_BUS 0x05, DEV_ADDR = 0xA9. And since NVS_TYPE is not IMBDEVICE, Direct addressing would be used. 76 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 77
(c) 2002 Intel Corporation, All Rights server should be rebooted. Display the FRU located at a given Address Usage: FRUSDR /D FRU [Address] The Addressing mode may be 'Indirect' or 'Direct' Indirect: FRUSDR /D FRU [NVS_TYPE | DEV_CNTR | NVS_LUN | DEV_ID] Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 78
number when the field is a number. The FRU field strings are specified in the IPMI Platform Management FRU Information Storage Definition. Each FRU area displayed is headed with the FRU area designated Area Offset = 01h Chassis Area Offset = 0Ah 78 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 79
Manufacturer Name (ASCII) = Intel Product Name (ASCII) = B440FX DPServer Part Number (ASCII) = SBALMADSTD02PP Product Version (ASCII) = Serial Number (ASCII) = A05884265 Asset Tag (ASCII) = Mftr FRU File ID (ASCII) = 0123 END OF FIELDS CODE Intel® SR870BN4 Server System Product Guide 79 - Intel SR870BN4 | Product Guide - Page 80
CC 53 43 53 49 2D 42 2D 54 65 72 6D 33 SCSI-B-Term3 Reading SDR Record #2 0E 40 10 01 30 20 00 this initialization should be done in manufacturing. The FRUSDR utility does not support first time programming of FRU areas. Once the FRU file has been Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 81
bytes of the internal use area to be dynamic and subject to change at will by the firmware. In the board area, the manufacturing date and time, and the board area checksum are Will become the production release: FRU & SDR Load Utility, EFI Version 2.0 Intel® SR870BN4 Server System Product Guide 81 - Intel SR870BN4 | Product Guide - Page 82
during programming, then the information already contained in those FRU areas or fields on the Server will remain. The utility executes commands formed by the strings present in the configuration file. the specified FRU file and is programmed into the 82 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 83
that provides the ability to view or modify the server management firmware configuration, which is maintained by the BMC. The executable the service partition software installation process and the remote SMU application is part of the Intel® Server Intel® SR870BN4 Server System Product Guide 83 - Intel SR870BN4 | Product Guide - Page 84
in the tab order. Local Keyboard Navigation The local SMU application provides keyboard support as follows: Table 20. Keyboard Support for Local SMU Client Key Function If the cursor is in an pane. key Displays the Exit dialog. 84 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 85
follows: ‰ The major feature release number ‰ The minor platform or maintenance release number ‰ The variant, used for things like different operating systems or languages ‰ The build number See the example below. Figure 21. SMU Application About Box Intel® SR870BN4 Server System Product Guide 85 - Intel SR870BN4 | Product Guide - Page 86
ISM software. 1. In the ISM Console software, click on Reboot to Service Partition under the list of tools for a server shown. 2. Enter the username and password for an out-of-band connection on the Service Partition Utilities screen. 3. Click Login. 86 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 87
SMU application is able to communicate with the SMU core components on the server. If the versions do not match, an error message is displayed, the SMU application is closed, and control is returned to the Service Partition Utilities application. Intel® SR870BN4 Server System Product Guide 87 - Intel SR870BN4 | Product Guide - Page 88
After the session between the SMU application and the core components is established, the window below is displayed. The primary information pane at the right directs the user to select an activity from the task pane at the left. Figure 24. SMU Home 88 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 89
The target server must have a CD drive (EFI currently supports only CDs server and boot to the EFI shell. 3. Locate the file system (e.g. fs0:, fs1:) that contains the service partition software and change directory to \efi\service\smu. 4. Run smu.efi. Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 90
Sub-tasks Description Causes the current values of the settings in the current sub-task to be stored in non-volatile memory on the server. Causes a screen to be displayed that allows settings related to a single entry in a table to be changed. 90 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 91
-task. Default LAN Configuration Settings Set by the SMU The SMU automatically configures some server management firmware settings. These are not displayed on the screen above, but are listed below. from the BMC. This improves the session performance. Intel® SR870BN4 Server System Product Guide 91 - Intel SR870BN4 | Product Guide - Page 92
: Only commands needed to initiate a callback session are allowed. Although ISM software does not support callback as a connection mechanism, it is still a valid privilege level because it defines a is entered as a dotted notation, such as 192.168.0.2. 92 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 93
the Default Gateway MAC Address field must be provided. When the OK button is clicked, the firmware attempts to resolve the gateway MAC address. If the BMC cannot resolve the address, the screen other than the MAC address information, remains in place. Intel® SR870BN4 Server System Product Guide 93 - Intel SR870BN4 | Product Guide - Page 94
alerts on the LAN channel. SNMP Community String This edit box is used to enter a string for Platform Event Traps (PETs). This field can optionally be used for a vendor-specific string that is used to typically set to public. This string can be null. 94 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 95
deleted address no longer shown. These buttons affect only the copy of the firmware data internal to the SMU. Changes are written to non-volatile storage in the firmware only after the user selects the Save button in the last LAN configuration screen. Intel® SR870BN4 Server System Product Guide 95 - Intel SR870BN4 | Product Guide - Page 96
same, except that when editing an existing alert destination, the current settings read from the firmware are automatically displayed. Figure 27. New / Edit LAN Alert After completing this screen, Automatically will resolve destination MAC address. 96 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 97
address in the Destination MAC Address field must be provided. When the OK button is clicked, the firmware attempts to resolve the destination MAC address. If the BMC cannot resolve the address, the screen IP address is used as the gateway IP address. Intel® SR870BN4 Server System Product Guide 97 - Intel SR870BN4 | Product Guide - Page 98
number of times that the BMC tries to resend a SOL message to a remote console. The number of retries must be between zero and seven. 98 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 99
from any input number because the firmware maintains this value in 10 BIOS serial redirection. When SOL is active, serial communication with the BMC always occurs with eight data bits, no parity, one stop bit, and RTS/CTS (hardware) flow control. Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 100
, the firmware attempts to use the first entry in the user table that it finds that allows access to the specified channel and would expect the password associated with that entry to be the one entered to gain access to the specified channel. 100 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 101
box is used to clear the password for the user. If this box is checked, the Enter and Verify New Password edit boxes are disabled. Intel® SR870BN4 Server System Product Guide 101 - Intel SR870BN4 | Product Guide - Page 102
, if the serial/modem channel is configured for user access only, then users are limited to user operations regardless of the user privilege level. 102 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 103
if event logging is enabled. PEF Startup Delay This option is used to configure the time in seconds to delay platform event filtering after a system power up or reset. The number of seconds allowed is between 60 and 255. The default is 255 seconds. Intel® SR870BN4 Server System Product Guide 103 - Intel SR870BN4 | Product Guide - Page 104
checked. ‰ Alert: This check box globally enables / disables alerts when an event filter is triggered. The action is enabled when the box is checked. 104 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 105
Settings The PEF Event Filters Settings screen, shown in the figure below, displays the supported pre-configured event filters, along with settings associated with the event filters. These associated move to the next screen to continue this sub-task. Intel® SR870BN4 Server System Product Guide 105 - Intel SR870BN4 | Product Guide - Page 106
. Chassis actions include power down, power cycle, reset, diagnostic interrupt, and none. For any chassis action to occur, it must be globally enabled on the Platform Event Filter Configuration screen. 106 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 107
the user can further refine the destinations that receive alerts by using the policy type. Because the firmware goes through the table in order from top to bottom, when an event occurs, the table destinations appear in the table in the desired order. Intel® SR870BN4 Server System Product Guide 107 - Intel SR870BN4 | Product Guide - Page 108
or disabled. ‰ Policy type determines how the firmware processes multiple entries that have the same policy number ‰ Channel on which the alert corresponding to the table entry would be sent. ‰ Destination IP address or phone number of the alert. 108 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 109
Policy Entry This check box enable / disables the selected policy table entry. If disabled, the firmware does not look at that table entry when attempting to match entries to the event that occurred is not possible to select zero as a policy number. Intel® SR870BN4 Server System Product Guide 109 - Intel SR870BN4 | Product Guide - Page 110
that can be associated with an alert policy table entry. The policy type determines how the firmware processes multiple entries in the policy table that have the same policy number. For example, the with the active radio button (channel) is used. 110 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 111
to one minute. ‰ Session termination bits are enabled to enable ending of a serial/modem session if an inactivity timeout occurs or if DCD is lost. Intel® SR870BN4 Server System Product Guide 111 - Intel SR870BN4 | Product Guide - Page 112
boot, sleep, run-time, etc.). ‰ Shared: Shared is the same as Always Available, but the BIOS leaves the serial port available for software use. ‰ Disabled: The channel is not allowed to communicate with -task for a description of the privilege levels. 112 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 113
and 115200 bps. Support for baud rates higher than 19200 is optional and SMU will only display those that the BMC supports. ‰ Enable Data D2&C1S0=0. The length of this string is platform-dependent; for this server, the length is 48 bytes, including a Intel® SR870BN4 Server System Product Guide 113 - Intel SR870BN4 | Product Guide - Page 114
phone in the region where the server/modem is located. The suggested ring dead time for a US phone is 7000 ms. The range of values entered can be in the range between 500 and 8000; be aware that the SMU rounds values down to the nearest 500 ms. 114 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 115
below displays the current setting of each destination dial string available on the target platform. For this server, up to six dial strings can be configured. The length of a destination dial redisplayed with the deleted dial string no longer shown. Intel® SR870BN4 Server System Product Guide 115 - Intel SR870BN4 | Product Guide - Page 116
for dial tone. ‰ @ - wait for quiet (answer). ‰ , (comma) - pause 2 seconds. ‰ ; (Semi-colon) - return to command mode after dialing. ‰ ! (exclamation point) - flash the switch hook 116 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 117
the next section. This screen also displays general settings that apply to all alerts to be sent as dial pages. Figure 40. Page Destination Configuration Intel® SR870BN4 Server System Product Guide 117 - Intel SR870BN4 | Product Guide - Page 118
for the selected page destination. Figure 41. Edit Page Destination After completing this screen, click OK to return to the Page Destination Configuration screen. 118 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 119
calling the destination specified by the destination dial string. A value of zero indicates no retries (the call is only made once). Enter a value between 0 and 7. Intel® SR870BN4 Server System Product Guide 119 - Intel SR870BN4 | Product Guide - Page 120
used to delete an entire line. ‰ Long message lines can be split across multiple-lines using a line continuation (\) character followed immediately by . 120 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 121
the characters the console uses as a newline sequence when writing to the BMC when the BMC is in terminal mode. The choices are ‰ ‰ Intel® SR870BN4 Server System Product Guide 121 - Intel SR870BN4 | Product Guide - Page 122
be read from the firmware that does not server will power back on. If the server was powered down, it will remain powered down when power is reapplied. Chassis always powers up when power is restored When power is reapplied, the server will power up. 122 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 123
of the SMU. The SEL Viewer task allows the user to view the System Event Log. The SEL Viewer task supports the following: ‰ Viewing the BMC SEL ‰ Saving a log to a file ‰ Viewing a saved log file to 30 characters ‰ Generator ID field to 15 characters Intel® SR870BN4 Server System Product Guide 123 - Intel SR870BN4 | Product Guide - Page 124
, Hex Display Mode 1 Used when displaying OEM SEL Records Type C0h-DFh 2 Used when displaying OEM SEL Records Type C0h-DFh and E0h-FFh 124 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 125
ID field. The popup screen shows the hexadecimal view and the verbose text. The data is not limited in space, and no scrolling is required. Intel® SR870BN4 Server System Product Guide 125 - Intel SR870BN4 | Product Guide - Page 126
the system SEL events. Before proceeding with the clear, the user is prompted with this message: Do you really want to clear the SEL? 126 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 127
as Text Button This button is only visible when the SEL is displayed in Hex mode. This will change the event display to text mode. Intel® SR870BN4 Server System Product Guide 127 - Intel SR870BN4 | Product Guide - Page 128
the current BMC SDRs on the target system. The SDR Viewer task supports the following: ‰ Viewing the BMC SDRs ‰ Viewing the SDR properties the viewer. Updating your system's SDRs may correct this problem If all the records are valid, no message is displayed Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 129
added. To view a new SDR or to issue another command, close the current window or use the Next and Previous buttons. Figure 45. SDR Viewer Intel® SR870BN4 Server System Product Guide 129 - Intel SR870BN4 | Product Guide - Page 130
deleted and only the SDR loaded from the file are displayed. If the file is not a valid SDR file, an error message is displayed. 130 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 131
target system. The FRU Viewer task supports the following: ‰ Viewing the problem As the FRUs are loaded, a dialog window updates the user with the progress. A progress window is updated for every FRU read. The message displayed is updated for each FRU. Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 132
that is currently being shown on the right side of the screen will appear as a string in the FRU list. It is not selectable. 132 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 133
system, and Number of IPMI formatted FRUs in the system. There is also a note to notify the user that only IPMI formatted FRUs are displayed. Intel® SR870BN4 Server System Product Guide 133 - Intel SR870BN4 | Product Guide - Page 134
components to the application). In this type of case, the SMU can detect that there is a problem when it is not able to correctly parse such a file, which means the application is not a shutdown of the software should occur and the server be rebooted. 134 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 135
to a general front page for the SMU (is not context-specific). Clicking on ISM x.x Help launches a new browser that contains the front-end ISM help. Intel® SR870BN4 Server System Product Guide 135 - Intel SR870BN4 | Product Guide - Page 136
from the upper-left hand corner. This system menu allows the user to minimize and maximize the Help window. The Help window also has 136 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 137
. The user can run EFI Platform Diagnostic Tests from within the EFI environment. The remainder of this section explains how to run the EFI Platform Diagnostic Tests. Starting the Application Use the following steps to setup and run tests. Intel® SR870BN4 Server System Product Guide 137 - Intel SR870BN4 | Product Guide - Page 138
key to load and run the tests: \efi\service\diagnostics\fielddiags Entering this command causes the tests to displayed dismisses the information or dialog box. Understanding Basic Testing The Platform Test menu is set up in the order that is typically used Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 139
For Execution To enable one or more tests for execution, select Test setup from the Platform test menu. Use the up and down arrows to first select a test, and then application displays a scrollable information box that contains system information. Intel® SR870BN4 Server System Product Guide 139 - Intel SR870BN4 | Product Guide - Page 140
files present. Installing Service Partition Files The service partition on an Intel Itanium 2-based platform is part of the Extensible Firmware Interface (EFI) System Partition. This partition is not a separate, dedicated partition as is its functional counterpart on an IA-32 platform. The presence - Intel SR870BN4 | Product Guide - Page 141
Intel Business Link (IBL) site and download the software to install the service partition files. Follow the instructions from the downloaded package to install the service exit the Service Partition Administration menu and return to the EFI CD menu. Intel® SR870BN4 Server System Product Guide 141 - Intel SR870BN4 | Product Guide - Page 142
+ CD. In selecting this form of handshaking, the server is prevented from sending video updates to a modem that is not connected to a remote modem. If this is not selected, video update data being sent to the modem inhibits many modems from answering 142 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 143
is selected via Setup, redirection binary is loaded into memory and activated during POST. While redirection cannot be "removed of the ANSI mapping and not in the table below, are not supported (for example: Ctrl-F1). Table 24. Non-ASCII Key Mappings Intel® SR870BN4 Server System Product Guide 143 - Intel SR870BN4 | Product Guide - Page 144
NS NS NS ^[[L (7Fh) ^[[H ^[[K ^[[M ^[[2J ^[[A ^[[B ^[[C ^[[D (09h) NS = Not supported, (xxh) = ASCII character xx Table 25. ASCII Key Mappings Key Normal Backspace (08h) (accent) ^[}4 ^[}5 ^[}6 ^[}7 ^[}8 ^[}9 ^[}0 ^[}^[}= ^[}a to ^[}z ^[}[ ^[}] 144 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 145
not supported, (xxh) = ASCII character xx Ctrl (1Ch) NS NS NS NS NS (20h) Alt 20h) Limitations Console redirection is a real mode BIOS extension, BIOS Setup. Video is redirected by scanning for, and sending changes to, text video memory BIOS Setup. Intel® SR870BN4 Server System Product Guide 145 - Intel SR870BN4 | Product Guide - Page 146
are supported as follows: ‰ Direct connection, where a local host is connected to the target system "directly," or from one system's serial port to another, and; ‰ Modem connection, where the local host is connected to the target system via a modem. 146 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 147
. 7. Leave the Enable Data Terminal Ready box unselected. 8. Select "19200" for the Baud Rate. 9. Click on the "Next" button to move to the next menu. Intel® SR870BN4 Server System Product Guide 147 - Intel SR870BN4 | Product Guide - Page 148
the Bits per second (Baud rate) box to match what was configured via the SMU on the server. 7. Select "None" for the Flow Control to match what was configured in the BMC. 8. . 4. At this point, the user can type any supported Terminal mode command. 148 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 149
specify the input newline sequence for the BMC to expect during remote console to BMC communications. The following input newline sequences are supported: - The NULL character (0x00) - The carriage return character Output Newline Sequence Intel® SR870BN4 Server System Product Guide 149 - Intel SR870BN4 | Product Guide - Page 150
the BMC to output during BMC to remote console communications. The following output newline sequences are supported: ‰ - No character sequence is used to indicate output newlines ‰ key is followed by an input newline 150 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 151
by an input newline sequence. Line continuation character usage is supported for both text and hex-ASCII commands. Special Character - Responder's LUN [7:2] - Requester's Sequence Number [1:0] - Bridge field Command Number Completion Code Data Intel® SR870BN4 Server System Product Guide 151 - Intel SR870BN4 | Product Guide - Page 152
example: [SYS TMODE] [OK TMODE] Terminal Mode IPMI Message Bridging Terminal mode supports the ability to bridge IPMI messages to another interface when binary hex-ASCII IPMI commands are used. The to the BMC by the remote console 152 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 153
this command, the BMC automatically sets the 'valid bit' in the boot options and sets all the Boot Initiator Acknowledge data bits to 1b. continued Intel® SR870BN4 Server System Product Guide 153 - Intel SR870BN4 | Product Guide - Page 154
block selector. However, this field is provided for consistency with other configuration commands and as a placeholder for future extension of the IPMI specification. continued 154 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 155
-recoverable ('potential damage': system hardware in jeopardy or damaged) "uf" = unspecified fault (fault detected, but severity unspecified) "??" = status not available/unknown (typically because system power Intel® SR870BN4 Server System Product Guide 155 - Intel SR870BN4 | Product Guide - Page 156
(semi-volatile)[1] Data 1 [7:0] - Service partition selector. This value is used to select which service partition BIOS should boot using. This document does not specify which value corresponds to a particular service partition. 00h = Unspecified 156 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 157
as 1b. Ignore on read [4] - 0b = OEM has handled boot info [3] - 0b = SMS has handled boot info [2] - 0b = OS / service partition has handled boot info [1] - 0b = OS Loader has handled boot info [0] - 0b = BIOS/POST has handled boot info continued Intel® SR870BN4 Server System Product Guide 157 - Intel SR870BN4 | Product Guide - Page 158
flag valid bit clearing parameter, above [6:0] - Reserved BIOS support for the following flags is optional. If a given flag is supported, it must cause the specified function to occur in 1b = Screen Blank [0] - 1b = Lock out Reset buttons continued 158 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 159
sleep request) via Power Button [6:5] - Firmware (BIOS) Verbosity (Directs what appears on POST display) BIOS configuration setting 01b = Suppress (skip) console redirection if enabled 10b = Request console redirection be enabled 11b = Reserved continued Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 160
for more info) 010b = Requests BIOS to force mux to system at conclusion of POST/start of OS-boot. If honored, this overrides the recommended setting of the mux at the end of POST. (See IPMI specification for more info) Data 5 - Reserved continued 160 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 161
delivers the boot command (e.g. chassis control). BIOS and boot software (e.g. service partition or OS loader) can use the Get boot initiator, based on protocol and medium. The BMC supports five blocks of storage for this command. Previous values are Intel® SR870BN4 Server System Product Guide 161 - Intel SR870BN4 | Product Guide - Page 162
uses as the sequence when writing to the BMC in Terminal Mode 0h = reserved 1h = (Factory default) 2h = All other = reserved 162 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 163
WARNING Make sure that the rack is anchored securely so it will not tilt forward when the server chassis is extended. A crush hazard exists should the rack tilt forward which could cause serious Figure 49) and sliding the cover (B in Figure 49). Intel® SR870BN4 Server System Product Guide 163 - Intel SR870BN4 | Product Guide - Page 164
be lit. 4. Place your fingers into the fan holes and squeeze your fingers together to release the fan latch and pull the fan out. 164 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 165
B C A D A and B 120 x 38 mm System Fans C and D 120 x 25 mm System Fans OM12891 Figure 50. System Fan Location and Removal Intel® SR870BN4 Server System Product Guide 165 - Intel SR870BN4 | Product Guide - Page 166
bezel to display hard disk drive status as described in Table 32. Table 32. SCSI Drive Status LED Descriptions Feature Description Green, flashing Indicates the hard drive is active work surface. Figure 51. Removing a Hard Disk Drive OM12892 166 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 167
carrier handle, firmly push the assembly into the bay until the drive docks with the SCSI backplane connector. 3. Swing the drive carrier handle closed until it latches. Hot-swapping Power . A B Figure 52. Power Supply Installation Order OM12894 Intel® SR870BN4 Server System Product Guide 167 - Intel SR870BN4 | Product Guide - Page 168
AC power to a specific power supply or power supply failure AC present / Standby output on DC outputs on and okay Current limit Predictive failure 168 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 169
53) to undock the supply. 3. Pull the power supply out of the chassis and set the power supply aside. A C B OM12895 Figure 53. Removing a Power Supply Intel® SR870BN4 Server System Product Guide 169 - Intel SR870BN4 | Product Guide - Page 170
Installing a Power Supply 1. Remove the new power supply from the protective packaging, and place it on a clean ESD-protected work surface. 2. Record the model to verify proper power supply function. A B Figure 54. Installing a Power Supply OM12962 170 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 171
179. 2. If your server is operating, use your operating system or GUI application to power down the PCI slot that contains the board to be removed. NOTE: the Attention switch on the back of the chassis will not be supported until a Post Platform Release BIOS. Please check the BIOS release notes of - Intel SR870BN4 | Product Guide - Page 172
Cards below. 13. Close the chassis top cover. 14. If the system is installed in a rack, push the system back into the cabinet rack. 172 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 173
and any jumpers or switch settings according to the board manufacturer's instructions. See Appendix B on page 286 for the equipment log. system installed. Please refer to your operating system's manual. 8. If necessary, remove the expansion slot cover Intel® SR870BN4 Server System Product Guide 173 - Intel SR870BN4 | Product Guide - Page 174
Platform Release BIOS. Please check the BIOS release notes of the BIOS installed on the system to verify whether using the attention button to initiate the slot power up is supported. 15. If the system is installed in an equipment rack, push the system back into place. 174 Intel® SR870BN4 Server - Intel SR870BN4 | Product Guide - Page 175
Service Technician's Guide 5 Working Inside the System 6 Servicing the I/O Bay 7 Servicing the Processor/Memory Module 8 Servicing the Peripheral Bay 9 Servicing the Power Supply Bay 10 Servicing power to the entire unit, not just to the server(s). Intel® SR870BN4 Server System Product Guide 175 - Intel SR870BN4 | Product Guide - Page 176
end: The connectors that plug into the AC receptacles on the server must be an IEC 320, sheet C13, type female connector and are rated for 125 V/250 V, 15 amps. • Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long. 176 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 177
variety of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to server. The rack selected and the ventilation provided must be suitable to the environment in which the server is used. Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 178
‰ Small flat-bladed screwdriver ‰ Torqx screwdrivers (T-8 and T-15) ‰ Hex screwdriver for processor upgrades (2.5 mm) ‰ Pen or pencil ‰ Antistatic wrist strap and conductive foam pad ( and any other pertinent information specific to the system. 178 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 179
should integrate, configure, or service the system. WARNINGS Power button: Shutting down the server with the power button (a . Hazardous conditions, processors and power pods: Thermal conditions may be present in the processor/memory module. Allow all Intel® SR870BN4 Server System Product Guide 179 - Intel SR870BN4 | Product Guide - Page 180
Board Handle Processor/Memory Complex Bay Retaining Screws I/O Board Plastic Shield AC Bracket Hard Drive Bay Torque 0.90 N-m (8 in-lb) 0.90 N-m (8 in-lb) 0.45 N-m (4 in-lb) 0.90 N-m (8 in-lb) 0.90 N-m (8 in-lb) 0.90 N-m (8 in-lb) 0.90 N-m (8 in-lb) 180 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 181
in the chassis. C B A D E F A Processor/memory module B Hot-swap fans C I/O bay with PCI add-in boards D Hot-swap power supplies E Front panel board F Peripheral bay with hot-swap hard disk drives Figure 58. Locating System Modules OM12897 Intel® SR870BN4 Server System Product Guide 181 - Intel SR870BN4 | Product Guide - Page 182
the PCI add-in cards and the system fans to be hot-swapped, and the midplane board to be serviced. ✏ NOTE Sliding the I/O bay out of the chassis also accesses the PCI add-in cards and system fans. However, power must first be removed from the system. 182 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 183
Removing the Back Top Cover To remove the back top cover, follow these instructions: 1. If the chassis is rack-mounted, slide the chassis out far enough to until it clears the chassis. A B C D Figure 59. Removing the Back Top Cover OM12938 Intel® SR870BN4 Server System Product Guide 183 - Intel SR870BN4 | Product Guide - Page 184
the back top cover, follow these instructions: 1. Slide the two bearing cages on the Front Top Cover The front top cover does not require removal except to service the midplane board. To remove the front top cover: 1. Loosen the two captive OM12932 184 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 185
instructions: 1. Attach the front top cover to the chassis (A in Figure 61). 2. Lower the cover (B in Figure 61). 3. Tighten the two captive screws on either side of the cover (C in Figure 61). B A C Figure 61. Installing the Front Top Cover OM12940 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 186
module free of its slides. om12898 Figure 62. Releasing the Uniform Levers Installing Modules The processor/memory module, the I/O bay, and the peripheral bay are all installed in the chassis as follows to engage the catches (reverse of Figure 62). 186 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 187
6 Servicing the I/O Bay Replacing the I/O Riser Card CAUTION Damage to the system occurs if power is not removed (B in Figure 63) clear of the I/O riser card (C in Figure 63). B A C TP00231 Figure 63. Removing the External SCSI Connector (Optional) Intel® SR870BN4 Server System Product Guide 187 - Intel SR870BN4 | Product Guide - Page 188
boards. 9. Place the I/O riser card on a clean, static-free work surface or inside a static-free plastic bag. A B OM12899 Figure 64. Removing the I/O Riser Card 188 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 189
the bracket. Secure the bracket with the captive screw (B in Figure 65). (See "Torque Settings" on page 180.) B A OM12941 Figure 65. Installing the I/O Riser Card Intel® SR870BN4 Server System Product Guide 189 - Intel SR870BN4 | Product Guide - Page 190
63). DC B A TP00232 Figure 66. Installing the External SCSI Connector (Optional) 9. Close the rear top cover or reinstall the module. 10. Reconnect the peripheral devices previously disconnected and restore power to them. 11. Power-on the system. 190 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 191
date and time) can be wrong. Contact your customer service representative or dealer for a list of approved replacement batteries Discard used batteries according to manufacturer's instructions. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig Intel® SR870BN4 Server System Product Guide 191 - Intel SR870BN4 | Product Guide - Page 192
from its package and, being careful to observe the correct polarity, insert it in the battery socket. 2. Install the I/O riser card as described in "Installing the I/O Riser Card" on page 189. 3. Close the rear portion of the top chassis cover. 192 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 193
the front panel for several seconds. Unplug both AC power cords to remove standby power from the server. 3. Remove the I/O riser card as described in "Removing the I/O Riser Card" on page Figure 68. Removing DC-to-DC Converters from the I/O Board Intel® SR870BN4 Server System Product Guide 193 - Intel SR870BN4 | Product Guide - Page 194
the I/O riser card as described in "Installing the I/O Riser Card" on page 189. A B OM12944 Figure 69. Installing DC-to-DC Converters on the I/O Board 194 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 195
, loosen the two captive screws (A in Figure 70), and lift the housing out of the I/O bay as shown. A A OM12921 Figure 70. Removing the Fan Housing Intel® SR870BN4 Server System Product Guide 195 - Intel SR870BN4 | Product Guide - Page 196
Installing the Fan Housing To install the fan housing, slide the housing into the I/O bay as shown, and tighten the captive screws (A in Figure 71). A A OM12942 Figure 71. Replacing the Fan Housing 196 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 197
Dividers 11. If the optional external SCSI connector is installed, loosen the captive screw (A in Figure 73), remove the back panel SCSI connector (B in Figure 73) and drape the cable over the side of the chassis out of the way (C in Figure 73). Intel® SR870BN4 Server System Product Guide 197 - Intel SR870BN4 | Product Guide - Page 198
) that hold the plastic shield (B in Figure 74) over the I/O board. These screws also secure the I/O board into the server chassis. Lift the plastic shield in the direction of the arrow to remove. A A B OM12903 Figure 74. Removing the Plastic Shield 198 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 199
ESD-protected work surface. Installing the I/O Board To install the I/O board, follow these instructions: 1. Observe the safety and ESD precautions described in "Warnings and Cautions" on page screws also secure the I/O board into the server chassis. Intel® SR870BN4 Server System Product Guide 199 - Intel SR870BN4 | Product Guide - Page 200
the four DC-to-DC converters in the baseboard as described in "Installing I/O Board DC-to-DC Converters" on page 194. 9. Connect the back panel SCSI connector cable (if installed) to the I/O board as shown Figure 73. 200 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 201
riser card as described in "Replacing the I/O Riser Card" on page 187. 12. Connect the optional external SCSI connector (if installed) on the back of the chassis with the captive screw. 13. Install all PCI add- it until it clicks (B in Figure 79). Intel® SR870BN4 Server System Product Guide 201 - Intel SR870BN4 | Product Guide - Page 202
" on page 179. 2. Carefully place the hot-plug indicator board on the inside back of the server chassis such that: The tab on the bottom right side of the board engages the feature in the plug indicator board. 6. Close the rear part of the top cover. 202 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 203
I/O module's sidewall (A in Figure 81) and snap in place. 9. Plug the short end of the SCSI cable into the external SCSI connector (B in Figure 81). 10. Hang the long end of the SCSI cable assembly over the side of the chassis out of the way for now. Intel® SR870BN4 Server System Product Guide 203 - Intel SR870BN4 | Product Guide - Page 204
the back panel by removing the backing and placing as shown (D in Figure 82). DC B A TP00232 Figure 82. Routing the Cable and Installing the External SCSI Connector 18. Install any PCI cards removed during previous steps. 204 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 205
RAID SCSI card. 6. Fold the cable as shown in Figure 83. CAUTION Do not let the cable lay flat in front of a fan. Placing the cable flat in front of the fan reduces airflow through the chassis. OM12968 Figure 83. Installing the SCSI RAID Cable Assembly Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 206
(shown edge-on) to the power pods, processors, DC-to-DC converters, and memory boards is shown in Figure 84. Proc 1 Proc 3 Memory Board- One Proc 2 Proc 4 Memory Board- Two Figure 84. Processor Board with Processors and Memory Boards Installed 206 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 207
arrow (A in Figure 85). 3. Open the module in the direction of the arrow (B in Figure 85). A B OM12908 Figure 85. Opening the Primary Side of the Processor/Memory Module Intel® SR870BN4 Server System Product Guide 207 - Intel SR870BN4 | Product Guide - Page 208
B C D E H G F A Processor 1 B Processor 3 C Memory board release mechanism D Memory board 1 E 3.3 V DC-to-DC converter 1 F Power pod 3 G Power pod cable H Power pod 1 OM12919 Figure 86. Primary Side Processor/Memory Module Component Location 208 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 209
Secondary Side Access To access the interior of the secondary side of the processor/memory module: 1. Place the module secondary side up on a clean, static Figure 87). B A OM12918 Figure 87. Opening the Secondary Side of the Processor/Memory Module Intel® SR870BN4 Server System Product Guide 209 - Intel SR870BN4 | Product Guide - Page 210
H G F A Memory board release mechanism B Memory board 2 C Processor 4 D Processor 2 E Power pod 2 F Power pod cable G Power pod 4 H 2.5 V DC-to-DC converters 1 and 2 E OM12920 Figure 88. Secondary Side Processor/Memory Module Component Location 210 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 211
to transfer processors between workstations. 9. To ship processors, place them into the clamshell and the cardboard box. Be sure that all pins face the center. Make sure that all locking features are fully mated along the perimeter of the clamshell. Intel® SR870BN4 Server System Product Guide 211 - Intel SR870BN4 | Product Guide - Page 212
in "Removing the Processor/Memory Module" on page 207. CAUTION To ensure proper installation, be sure that the frame of the processor/memory module is resting completely flat on a smooth surface before installing or removing a power pod or processor. 212 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 213
server may have from one to four processors (B in Figure 89) installed in the processor/memory module. Each processor has its associated power pod (A in Figure 89). If a processor slot does not have a processor 89. Thermal Blank Removal OM12914 Intel® SR870BN4 Server System Product Guide 213 - Intel SR870BN4 | Product Guide - Page 214
the thermal blank on the processor board as shown in Figure 90. 2. Squeeze the sides of the thermal blank together and slip the tabs (A in Figure 90) in the notches under the metal power pod frame. A Figure 90. Installing a Thermal Blank OM12930 214 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 215
captive screws on the power pod (A in Figure 92) and pull the power pod away from the processor (B in Figure 92) to disengage it from its connector. 3. Lift the power pod out of on page 218.) A A A A B Figure 92. Removing a Power Pod OM12911 Intel® SR870BN4 Server System Product Guide 215 - Intel SR870BN4 | Product Guide - Page 216
is open (see inset). If not installing another processor at this time, use a 2.5 mm hex driver to rotate the hex screw clockwise to the closed position to release spring tension in the mechanism. BA B B B Figure 93. Removing a Processor OM12912 216 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 217
processor is in the socket, gently press the processor to verify the processor has seated properly. 3. Using a 2.5 mm hex driver, rotate the processor the processor to the processor board. B3 A B2 B1 B4 Figure 94. Installing a Processor OM12953 Intel® SR870BN4 Server System Product Guide 217 - Intel SR870BN4 | Product Guide - Page 218
3. Connect one side of the Y-cable to the power pod and verify that the Y-cable connects to all installed power pods. 4. Close the processor/memory module and verify that the latches are secure. 5. Insert the processor/memory module into the chassis. 218 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 219
shown by the arrow (B in Figure 96). Lift the memory board out of the processor/memory module as indicated by arrow C in Figure 96. B C A Figure 96. Removing a Memory Board 5. Place the memory board on a clean, ESD-protected work surface. OM12913 Intel® SR870BN4 Server System Product Guide 219 - Intel SR870BN4 | Product Guide - Page 220
board. 6. Tighten the captive screw that secures the extraction handle assembly (D in Figure 97). (See "Torque Settings" on page 180.) B D A C Figure 97. Installing a Memory Board 7. Replace the processor/memory module in the chassis. OM12931 220 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 221
, the amount of memory on each DMH DDR branch channel should be the same to enable the benefits of memory interleaving which means, the amount of memory in the "left" DIMMs in Figure 98 should equal the amount of memory in the "right" DIMMs. Intel® SR870BN4 Server System Product Guide 221 - Intel SR870BN4 | Product Guide - Page 222
panel for several seconds. Unplug both AC power cords to remove standby power from the server. 3. Remove the processor/memory module. 4. Access the memory boards by opening the primary or secondary side of the processor/memory module as required. 222 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 223
power from the server. 3. Remove the processor/memory module. 4. Open the processor/memory module (primary or secondary side as required) to access the memory boards. 5. Holding the DIMM only by its upper edges, remove it from its antistatic package. Intel® SR870BN4 Server System Product Guide 223 - Intel SR870BN4 | Product Guide - Page 224
B A OM12916 Figure 100. DIMM Installation Sequence 8. Repeat steps 5 through 8 for each DIMM to be installed. 9. Close the processor/memory module and verify that the latches are secure. 10. Insert the processor/memory module into the chassis. 224 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 225
from the server. 3. Remove the processor/memory module as described in "Removing the Processor/Memory Module" on page 207. 4. Position the processor/memory module so B A A OM12917 Figure 101. Removing Processor Board DC-to-DC Converters (Primary Side) Intel® SR870BN4 Server System Product Guide 225 - Intel SR870BN4 | Product Guide - Page 226
on the sides of the DC-to-DC converter's connector to secure. 7. Close the processor/memory module. 8. Reinstall the processor/memory module in the chassis. A B OM12948 Figure 102. Installing a DC-to-DC Converter on the Processor Board (Primary Side) 226 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 227
screws securing the processor board in the processor/memory module (A Figure 103). 12. To remove the processor board, lift the board up and pull back as shown (B in Figure 103). 13. Place the processor board on a clean ESD protected work surface. Intel® SR870BN4 Server System Product Guide 227 - Intel SR870BN4 | Product Guide - Page 228
turn it over to work on the secondary side. 9. Open the processor/memory module and repeat steps 5 through 7 to replace components and hardware from the secondary side of the processor board. 10. Install the processor/memory module in the chassis. 228 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 229
A B Figure 104. Installing the Processor Board TP00234 Intel® SR870BN4 Server System Product Guide 229 - Intel SR870BN4 | Product Guide - Page 230
8 Servicing the Peripheral Bay Removing the Peripheral Bay The peripheral bay provides mounting features for three hot-swap hard to remove. 7. Place the module on a clean, static-free work surface. B A B A Figure 105. Peripheral Bay Removal OM12893 230 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 231
Bay Components Figure 106 shows the peripheral bay and components. A B C D A SCSI Hard Disk Drives (Hot-swap) B DVD/CD-ROM (non-Hot-swap) C LS-240 Floppy Disk Drive (non-Hot-swap) D LS-240 Filler Panel Figure 106. Peripheral Bay Components TP00229 Intel® SR870BN4 Server System Product Guide 231 - Intel SR870BN4 | Product Guide - Page 232
from the slide track (C in Figure 107). 6. Store the air baffle for future reinstallation in the event the server must be operated without a drive in one of the bays. A B C OM11683 Figure 107. Removing the Air Baffle from the Hard Disk Drive Carrier 232 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 233
closed to secure the drive carrier in the bay. 13. Reinstall a carrier with an air baffle in any open bays not occupied by hard drives. Intel® SR870BN4 Server System Product Guide 233 - Intel SR870BN4 | Product Guide - Page 234
power cords removed from the chassis before the drives can be serviced. The drives are housed in carrier assemblies with metal shields to facilitate servicing and to reduce ESD and EMI susceptibility. C B A -ROM and LS-240 Floppy Disk Drive Carriers 234 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 235
the front panel for several seconds. Unplug both AC power cords to remove standby power from the server. 3. Remove the peripheral bay from the chassis. 4. Turn the peripheral bay over to access the Figure 110. Removing the LS-240 Floppy Disk Drive Intel® SR870BN4 Server System Product Guide 235 - Intel SR870BN4 | Product Guide - Page 236
111) can be removed. 6. Place the drive in an antistatic protective wrapper. B A B C B E D F G F H OM12956 Figure 111. Removing the LS-240 Diskette Drive from the Carrier 236 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 237
shield) are aligned with the notches in the drive carrier (I in Figure 112). B E C D B F A I G H I OM12949 Figure 112. Assembling the LS-240 Floppy Disk Drive and Carrier Intel® SR870BN4 Server System Product Guide 237 - Intel SR870BN4 | Product Guide - Page 238
on the front panel for several seconds. Unplug both AC power cords to remove standby power from the server. 3. Install the LS-240 Filler Panel into the chassis by gently pressing top and bottom of the front of the peripheral bay (A in Figure 114). 238 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 239
6. Release the blue lever so it can slide under the surrounding sheet metal and pull the DVD/CD-ROM drive out through the front of the peripheral bay (B in Figure 114). B A OM12927 Figure 114. Removing the DVD/CD-ROM Drive from the Peripheral Bay Intel® SR870BN4 Server System Product Guide 239 - Intel SR870BN4 | Product Guide - Page 240
an antistatic protective wrapper if the same drive will not be reinstalled. B C B A B E F G F D H OM12957 Figure 115. Removing the DVD/CD-ROM Drive from the Carrier 240 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 241
bay. 9. Verify that the sheet metal feature next to the blue latch engages the peripheral bay completely. 10. Install the peripheral bay in the chassis. Intel® SR870BN4 Server System Product Guide 241 - Intel SR870BN4 | Product Guide - Page 242
board and pull out (D in Figure 117) to release the front mounting tabs. 10. Carefully place the SCSI backplane board on a clean, static-free work surface or in antistatic packaging. B A C D OM12928 Figure 117. Removing the SCSI Backplane Board 242 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 243
the peripheral bay using the three captive screws (E in Figure 118. Installing the SCSI Backplane Board). (See "Torque Settings" on page 180.) 4. Install the are functioning properly. E C A D B OM12960 Figure 118. Installing the SCSI Backplane Board Intel® SR870BN4 Server System Product Guide 243 - Intel SR870BN4 | Product Guide - Page 244
9 Servicing the Power Supply Bay The power supply bay mounts in the back of the chassis and provides space for two SSI . 9. Lift up the power supply bay and remove it from the chassis. B A C E D Figure 119. Removing the Power Supply Bay OM12926 244 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 245
Figure 120). D E C B A Figure 120. Installing the Power Supply Bay 8. Replace the hot-swap power supplies. 9. Replace the top back cover. 10. Replace the I/O bay. OM12963 Intel® SR870BN4 Server System Product Guide 245 - Intel SR870BN4 | Product Guide - Page 246
power distribution board (A in Figure 121). 6. Remove the power distribution board as shown (B in Figure 121). A B OM12966 Figure 121. Removing the Power Distribution Board 246 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 247
-swap power supplies. 5. Install the I/O bay in the chassis. 6. Install the back top cover on the chassis. B A OM12967 Figure 122. Installing the Power Distribution Board Intel® SR870BN4 Server System Product Guide 247 - Intel SR870BN4 | Product Guide - Page 248
in the power supply bay (F in Figure 123) and remove the AC input filter assembly. E D C B A F OM12964 Figure 123. Removing the AC Input Filter Assembly 248 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 249
the hot-swap power supplies. 7. Install the I/O bay in the chassis. 8. Install the back top cover. A B D C OM12965 Figure 124. Installing the AC Input Filter Assembly Intel® SR870BN4 Server System Product Guide 249 - Intel SR870BN4 | Product Guide - Page 250
Servicing the Chassis Replacing the Front Panel Board The Front Panel Board resides next to the processor/memory Panel Board on a clean ESD-protected work surface or in antistatic packaging. A B OM12923 Figure 125. Removing the Front Panel Board Installing Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 251
for several seconds. Unplug both AC power cords to remove standby power from the server. 3. Remove the processor/memory module. 4. Remove the peripheral bay. 5. Remove the I/O bay. 6. Remove . A B OM12925 Figure 126. Removing the Midplane Board Intel® SR870BN4 Server System Product Guide 251 - Intel SR870BN4 | Product Guide - Page 252
Board 3. Install the power supply bay. 4. Install the front panel board. 5. Install the front top cover. 6. Install the I/O bay. 7. Install the peripheral bay. 8. Install the processor/memory module. 252 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 253
Intel® SR870BN4 Server System Product Guide Figure 128. Interconnect Block Diagram Primary Side Peripheral Bay Secondary Side DC DC MEMORY BOARD 2 Power Pod Processor Socket 1 Power Pod Processor Socket 3 Power Pod Processor Socket 2 Power Pod Processor PCI Slot 2 SCSI RAID ITP 64- - Intel SR870BN4 | Product Guide - Page 254
I/O board Midplane Processor board Midplane I/O board SCSI backplane I/O board SCSI backplane side has four HDM power blades to Midplane only) 2x35 ISA card edge connector (keyed for 5 V) 2x35 ISA card edge connector (keyed for VID) continued 254 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 255
card edge connector (keyed for VID) 400-pin MegArray† connector 184-pin card edge connector 80-pin SCA-2 connector (NOTE: SCSI backplane has three connectors but only two are used in the SR870BN4 system) 2x25 pin JAE† connector 2x25 pin JAE connector Intel® SR870BN4 Server System Product Guide 255 - Intel SR870BN4 | Product Guide - Page 256
an Emergency Management Port (EMP), the serial port is used as a communication path by the Server Management RS-232 connection to the BMC. This provides a level of emergency management through an external Request to send Clear to send Ring indicator 256 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 257
9 N/C No connection 10 GND Ground 11 N/C No connection 12 MONID1 Supports DDCx, " Display Data Channel Standard 13 VID_HSYNC Horizontal sync 14 VID_VSYNC Vertical sync 15 MONID2 Supports DDCx, "Display Data Channel Standard Intel® SR870BN4 Server System Product Guide 257 - Intel SR870BN4 | Product Guide - Page 258
both port 3 and 4 Differential data line Differential data line Ground +5 V with overcurrent monitor of both port 3 and 4 Differential data line Differential data line Ground 258 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 259
provides one 10/100/1000 Ethernet port with a RJ45 network connector. The Intel 82540EM Gigabit Ethernet controller controls the Ethernet port. OM12974 Figure 132. Ethernet Connector Data 4 plus Data 4 minus Ground LINK ACTIVE Speed 100 Speed 1000 Intel® SR870BN4 Server System Product Guide 259 - Intel SR870BN4 | Product Guide - Page 260
supports an optional shielded external SCSI connection on the back panel. This port is controlled by SCSI port 1 of the dual-channel LSI 53C1030 SCSI controller located on the I/O baseboard. To implement this feature, the optional External SCSI Cable must be installed. 260 Intel® SR870BN4 Server - Intel SR870BN4 | Product Guide - Page 261
Figure 134. External SCSI Connector Table 41. External SCSI Connector Pinout Pin Signal Pin Signal 1 +DB(12) 18 TERMPWR 2 +DB(13) 19 NC 3 +DB(14) 20 GND 4 +DB( 60 -MSG 61 -SEL 62 -C/D 63 -REQ 64 -I/O 65 -DB(8) 66 -DB(9) 67 -DB(10) 68 -DB(11) Intel® SR870BN4 Server System Product Guide 261 - Intel SR870BN4 | Product Guide - Page 262
board to provide two SEMCONN† 6-pin connectors to allow daisy-chained cabling. The ICMB connectors support the connector ID feature. Figure 135 shows the connector at the I/O board side, while Table that was removed in order to access jumper blocks. 262 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 263
jumper pins. J7C1 J8C3 12 34 A B CD 12 34 J8C2 12 34 A J7C1 - JTAG Scan Chain Select B J8C1 - ISP Header Connector Interface Signals C J8C2 - Processor Core Ratio Select D J8C3 - Miscellaneous Jumpers Figure 136. Jumpers J7C1 and J8C3 OM12959 Intel® SR870BN4 Server System Product Guide 263 - Intel SR870BN4 | Product Guide - Page 264
of the PLD's (active state) Jumper un-stuffed = EXTERNAL_EN is high which removes the processor board from the global ISP chain and allow local programming of the PLDs J8C2 (see Table Pins 1, 3, 5 and 7 on J8C2 are ground. Pin 2 of J8C3 is ground. 264 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 265
S8A1 TP000012 Figure 137. I/O Riser Card DIP Switch (S8A1) and Jumpers (J1A2) Table 45. I/O Riser Card Settings J7A3 PCI hot-plug disable (Jumper pins 1 and 2) Intel® SR870BN4 Server System Product Guide 265 - Intel SR870BN4 | Product Guide - Page 266
the BIOS. OFF: System boots from BIOS programmed in flash memory. (Default Setting) ON: System initiates BIOS recovery BMC Update: Switch 5 controls whether the BMC is in a firmware transfer mode and forces an update to the BMC code. OFF 5 Ground 266 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 267
output on Off DC-to-DC outputs on and okay AC present / Standby output on On DC-to-DC failure DC-to-DC not installed Intel® SR870BN4 Server System Product Guide 267 - Intel SR870BN4 | Product Guide - Page 268
the sub-function such as SPD read in progress, ECC error, or DIMM mismatch for Memory module. Module names and numbers are listed in the following tables. (Secret Decoder: Bit 11:8 - 0xF stack-less code being executed, 0xD-0x0 - memory is available.) 268 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 269
Levelization failed. No Memory Found 0xF6 Memory Test 0xF5 Platform Discovery 0xF4-F3 SBSP selection & Platform Init 0xF2 Memory Autoscan (stackless) Display North North North North North North North North North North North North continued Intel® SR870BN4 Server System Product Guide 269 - Intel SR870BN4 | Product Guide - Page 270
(C- code) 8 F 2 3 Process Auto Scan Output 0xF1 Recovery stackless 0xF0 Reserved 0xEF-0xEE Memory Autoscan C-code 0xED-E8 Recovery C-Code 0xE8-0xE6 HOB 0xE5-0xC1 Reserved 0xC0 SALA to SALB/ North South South South South South South 270 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 271
Processor health/setup (CVDR PEIM) 0x8FA0 PAL/FW health status 0x8F70 Memory 0x8F98 Reconfigure memory 0xCF9F Levelization failed. No Memory Found 0x8F60 Memory Test 0x8F50 Platform Discovery 0x8F40 SBSP South South South Intel® SR870BN4 Server System Product Guide 271 - Intel SR870BN4 | Product Guide - Page 272
legacy BIOS BSP memory for NVM emulation BSP only Search for acpi_dsdt module (sal_acpi_data_module_16) Ask for Address, size, type BSP only Then hang, if not found Else continue by saving in RAM Display South South South South South South South South South South 272 Intel® SR870BN4 Server - Intel SR870BN4 | Product Guide - Page 273
is stored Buildtime GP Runtime GP SAL SST size Display South South South South South South South South South South South South South South continued Intel® SR870BN4 Server System Product Guide 273 - Intel SR870BN4 | Product Guide - Page 274
ERROR BSP + APs PAL call for memory Test for SELF TEST (pal_mem_for_test_25) BSP + APs Hang, if Memory ERROR BSP + APs PAL call Hang if ERROR BSP + APs Set buslock mask=1 (non-atomic) By PAL Call PAL Bus Set Feature (pal_bus_set_features_0a) BSP + Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 275
register-cr.ifs Set legacy BIOS cs.base and ss.base Set es,ds,fs,gs=0 with 4G limit Legacy BIOS module (eip) Give cache BSP Hang on ERROR. Build MP & ACPI table BSP Initialize memory manager (0x0) by call to SAL_C BSP Hang on ERROR BSP Feed Intel® SR870BN4 Server System Product Guide 275 - Intel SR870BN4 | Product Guide - Page 276
Initialize IA32&IA64 ACPI v2.0 (0x5) with call to SAL_C BSP Hang on ERROR BSP Clear scratch memory (0xFFF) with call to SAL_C BSP Hang on ERROR BSP Search FIT for EFI module with call segment 0. Display South South South South South continued 276 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 277
or a power on condition. South South South 0x0005 The BIOS stack has been built. Next, disabling cache memory. South 0x0006 Uncompressing the POST code next. South 0x0008 0x000B , displaying redirection console message. South continued Intel® SR870BN4 Server System Product Guide 277 - Intel SR870BN4 | Product Guide - Page 278
The video ROM has returned control to BIOS POST. Performing any required processing after the is not found, performing the display memory read/write test next. 0x0037 The next, if present. 0x0039 Late processor self test. Displaying bus initialization Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 279
SETUP-selected chipset and Sup-IO parameters. 0x008D The the bus option ROMs from C800 next. SCSI opt ROM init. 0x0091 Configuring the hard has now returned control to BIOS POST. Performing any required memory wait states next. 0x00A5 Memory Intel® SR870BN4 Server System Product Guide 279 - Intel SR870BN4 | Product Guide - Page 280
Intercept Trap due to an unsupported IA32 instruction 0xAFE8 Normal SAL Machine Check Handling in Processor/Platform Error/State Log in progress 0xAFEE SAL Platform OEM MCA Error Handler In Control 0xAFEF OS request for SAL Get Processor/Platform Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 281
Intel and, whenever possible, are backward compatible with error codes used earlier platforms. The following table defines POST error codes and their associated messages. The SR870BN4 BIOS 140 PCI Error 141 PCI Memory Allocation Error 142 PCI IO Intel® SR870BN4 Server System Product Guide 281 - Intel SR870BN4 | Product Guide - Page 282
Memory to Shadow PCI ROM Processor 01 failed BIST Processor 02 failed BIST Processor 03 failed BIST Processor 04 failed BIST Processor 01 Internal error(IERR) Processor 02 Internal error(IERR) Processor 03 Internal error(IERR) Processor Yes Yes Yes 282 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 283
Processor 3 Late Self Test Failed: Functionally restricted Processor 4 Late Self Test Failed: Functionally restricted Processor 1 Late Self Test Failed: Catastrophic failure Processor 2 Late Self Test Failed: Catastrophic failure Processor Yes Yes Yes Intel® SR870BN4 Server System Product Guide 283 - Intel SR870BN4 | Product Guide - Page 284
was found in the system. This indicates that the memory test has found no valid memory in the system. The system will not boot. A SEL log entry will be made in this case. 3 CF64h Mismatched This indicates that only a single row is populated, 284 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 285
made in this case. Recovery Beep Codes Table 59. Recovery Mode Beep Codes Beeps Description 1 short - medium tone BIOS Flash Update Started 2 short - medium tone BIOS Flash Update Complete Repeating - low tone BIOS Recovery Error Occurred Intel® SR870BN4 Server System Product Guide 285 - Intel SR870BN4 | Product Guide - Page 286
Board (1) Memory Board (2) Midplane Board Power Distribution Board Hot-plug Interface Board Front Panel Board Processor Speed and Cache Video Display USB Keyboard USB Mouse LS-240 Drive DVD/CD-ROM Drive Hard Disk Drive (0) continued 286 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 287
(2) I/O Board 2.5/3.3 V DC-to-DC Converters (1) I/O Board 2.5/3.3 V DC-to-DC Converters (2) Processor Board (Pri.) 2.5/3.3 V DC-DC Converter Processor Board (Sec.) 2.5/3.3 V DC-DC Converters (1) Processor Board (Sec.) 2.5/3.3 V DC-DC Converters (2) Intel® SR870BN4 Server System Product Guide 287 - Intel SR870BN4 | Product Guide - Page 288
C Warnings WARNING: English (USA) AVERTISSEMENTS : Français WARNUNG: Deutsch AVVERTENZA: Italiano ADVERTENCIA: Español 288 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 289
avoid injury from electrical and mechanical hazards, chassis covers should only be removed by qualified service personnel. SAFETY STEPS: Whenever the user removes the chassis covers to access the inside covers before operating the system. continued Intel® SR870BN4 Server System Product Guide 289 - Intel SR870BN4 | Product Guide - Page 290
Discard used batteries according to manufacturer's instructions. The system is designed to Servers can be too heavy for a single person to lift or move safely. Depending on the server, use two people or a mechanical assist to lift or move the server. 290 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 291
arrière supérieur, poussez supérieur, desserrez les deux vis imperdables de chaque côté du panneau, faites glisser ce dernier vers l'avant du châssis au maximum, puis soulevez-le. 4. Remettez toujours le panneau en place avant de lancer le système. suite Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 292
correctement installés. 9. Pour remettre en place le panneau supérieur arrière, faites glisser les cages à roulement du fabricant. Débarrassez-vous des piles usagées conformément aux instructions du fabricant. Le système a été conçu pour fonctionner Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 293
Abdeckung bis zum Anschlag Richtung Vorderseite des Gehäuses, und nehmen Sie sie ab. 4. Bringen Sie die Abdeckung vor Inbetriebnahme des Systems wieder an. Fortsetzung Intel® SR870BN4 Server System Product Guide 293 - Intel SR870BN4 | Product Guide - Page 294
werden kann, da das Gerät nur über dieses Kabel vom Netz getrennt wird. Um einen Server sicher anzuheben und zu bewegen ist eine Person nicht ausreichend. Bewegen Sie den Server, je nach Größe, entweder zu zweit oder mittels einer mechanischen Hilfe. 294 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 295
scorrere il coperchio verso la parte frontale del telaio fino all'arresto, quindi togliere il coperchio. 4. Riposizionare sempre i coperchi prima dell'utilizzo del sistema. continua Intel® SR870BN4 Server System Product Guide 295 - Intel SR870BN4 | Product Guide - Page 296
sia necessario scollegare l'alimentazione principale. I server possono risultare troppo pesanti per essere sollevati o spostati da una sola persona. Alcuni server devono dunque essere sollevati o spostati da due persone o da un assistente tecnico. 296 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 297
frontal de la carcasa hasta que se detenga y levante la cubierta para extraerla. 4. Recuerde siempre volver a colocar las cubiertas antes de utilizar el sistema. continuación Intel® SR870BN4 Server System Product Guide 297 - Intel SR870BN4 | Product Guide - Page 298
sola persona los levante o los mueva de forma segura. Dependiendo del servido, utilice dos personas o una ayuda mecánica para levantar o mover el servidor. 298 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 299
as written between a set of quotation marks, with the only exceptions being the formatting options. Formatting options allows the insertion of data and cursor control. Intel® SR870BN4 Server System Product Guide 299 - Intel SR870BN4 | Product Guide - Page 300
provided that lists all the supported fields and the data marker associated INTEL Serial number LINE01= "ACME Part number LINE04= "ACME Device info LINE02= "ACME FRU number :%x \n" C1 :%s \n" C2 :%s \n" B4 :%s \n" M5 :%s \n" M6 :%s \n" M7 300 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 301
C1 C2 C3 B1 B2 B3 B4 B5 B6 P1 P2 P3 P4 P5 P6 P7 M1 M2 M3 M4 M5 M6 M7 M8 M9 Intel® SR870BN4 Server System Product Guide 301 - Intel SR870BN4 | Product Guide - Page 302
to the number of columns; Y refers to the number of rows. Unicode character must be supported by EFI. All the lines are contiguous as a one-dimensional array. The first byte is Unicode character: UINT8 Reserved; UINT8 attr; CHAR16 UnicodeChar; 302 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 303
is defined to support platform-dependent customizations of supported by the system. The splash screen is not displayed if the text mode is not supported. In addition, the current text mode is preserved after the splash screen is successfully displayed. Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 304
to the number of columns; Y refers to the number of rows. Unicode character must be supported by EFI. All the lines are contiguous as a one-dimensional array. The first byte is Unicode character: UINT8 Reserved; UINT8 attr; CHAR16 UnicodeChar; 304 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 305
keeps the data intact when the server is off. Radio Frequency Interference. Single Bit Error. Small Computer System Interface. Synchronous Dynamic Random Access Memory. SDRAM synchronizes with the bus frequency. Connectors used between the boards. Intel® SR870BN4 Server System Product Guide 305 - Intel SR870BN4 | Product Guide - Page 306
have the FSB to CPU core ratio set appropriately for the processors you are using. Check the BIOS release notes to ensure the BIOS installed on the platform supports the stepping and family of the processors currently installed. Check that the memory banks are stuffed in the proper order. See system - Intel SR870BN4 | Product Guide - Page 307
during POST Drive not fully seated. Check seating of HDD. LS-240 or CD ROM not recognized by BIOS/EFI IDE cable or power cable not connected to drives. Check seating of drive into adapter board. Check that BIOS setup has these devices enable. Intel® SR870BN4 Server System Product Guide 307 - Intel SR870BN4 | Product Guide - Page 308
195 BIOS, 56, 73 BIOS Mux Control Override, 164 BIOS Shared Mode memory) installing, 227 removing, 225, 226 diskette drive controller, 39 installing drive in bay, 245 DVD/CD-ROM removing carrier from drive, 244 removing drive from peripheral bay, 242 308 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 309
269 processor board, 267 L L2 cache controller, 286 lithium backup battery disposing of safely, 195 replacing, 195 Lock Sleep Button, 163 LS-240 diskette floppy disk drive carrier assembly, 241 removing drive from carrier, 240 M management controller, 85 Intel® SR870BN4 Server System Product Guide - Intel SR870BN4 | Product Guide - Page 310
235 pinouts connectors, 260 platform diagnostic tests, 141 POST memory boards, 223 midplane board, 255 power distribution board, 250 power pods, 216 processor board, 231 processor board DC-to-DC converters, 229 processors, 216 removable media drives, 238 SCSI Intel Server Board SE7501WV2 Product Guide - Intel SR870BN4 | Product Guide - Page 311
, 39 memory, 39 W Warnhinweise Übersetzungen Deutsch, 297 warning, 78 disconnect power cords, cables, 183 dispose of lithium battery safely, 195 no user-serviceable parts, power supply, 183 power on/off switch, 183 Warning power on/off switch, 183 Intel® SR870BN4 Server System Product Guide 311
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 |
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Intel
®
SR870BN4 Server System
Product Guide
Order Number:
A67043-004
Revision 01