Intermec CK3X CK3R and CK3X Mobile Computer User Manual

Intermec CK3X Manual

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  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 1
    CK3 Mobile Computer CK3R, CK3X, CK3XNI User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 2
    notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. iTalkie is a trademark of TABLETmedia, Inc. ii CK3R and CK3X Mobile Computer User Manual
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    Support x Who Should Read This Manual x Related Documents xi Patent Information xi 1 About the Computer Features 1 About the CK3R and CK3X Mobile Computers 2 About Language Provisioning 3 About the Battery 4 Charge the Battery 4 Battery Charge Times 5 Change the Battery 5 About Battery
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    the Computer 40 Start Intermec Settings 41 About the Structure of Intermec Settings 41 How to Navigate in Intermec Settings 46 Enable Intermec Settings Password 46 Restore Default Settings 47 Configure the Computer Remotely with SmartSystems 48 iv CK3R and CK3X Mobile Computer User Manual
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    Radio 50 Connect a Bluetooth Scanner 51 Create a Configuration Bar Code with EasySet 51 Connect to a Bluetooth Printer 52 Connect a Bluetooth Audio Device 54 Connect to a Wireless Reader 55 an SD Card 71 How to Launch Applications Automatically 72 CK3R and CK3X Mobile Computer User Manual v
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    Reading Distances 95 EA30 Typical Reading Distances - Extended Reading Range 97 EA30 Area Imager Minimum Reading Distances 98 EA30 Imager Typical Reading Distances 99 EX25C Near-Far Range Area Imager Reading Distance 100 vi CK3R and CK3X Mobile Computer User Manual
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    105 Default Configuration 106 Data Collection 106 RFID 109 Communications 111 Device Settings 112 Core Messaging Service 114 Device Monitor 115 Virtual Wedge 115 Location Services 116 C Keypads and Keystrokes 117 Characters and Functions on Keypads 118 CK3R and CK3X Mobile Computer User
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    Contents viii CK3R and CK3X Mobile Computer User Manual
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    a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty. CK3R and CK3X Mobile Computer User Manual ix
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    with information about the features of the computer, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CK3R or CK3X, you should be familiar with your network and general networking terms, such as IP address. x CK3R and CK3X Mobile Computer User Manual
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    ; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; CK3R and CK3X Mobile Computer User Manual xi
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    ; 6889903; 6967280; 7027037; 7035466; 7090137; 7121467. Docking station or device: 5052943; 5195183; 5317691; 5331580; 5544010; 5644471. There may be other U.S. and foreign patents pending. xii CK3R and CK3X Mobile Computer User Manual
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    1 About the Computer Features This Chapter introduces the CK3R and CK3X Mobile Computers with Windows® Embedded Handheld operating system. Use this chapter to learn about the basic features and functions of each computer, as well as the available accessories for it. 1
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    , easy-to-use, and run most software designed for the Windows Embedded platform. In this manual, computer refers to models CK3R, CK3X, and CK3XNI, unless specifically stated.       CK3 Mobile Computer Features Callout 1 2 3 4 5 6 Description Power button Scan button Status LEDs Ambient
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    , or clean). Make sure you select the correct language before you tap Provision. If you need change the language provisioning, you need to reinstall the operating system and restart the computer. When the computer starts again, select your new language. CK3R and CK3X Mobile Computer User Manual 3
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    into the FlexDock battery cup 1002UC02 with the DX2 or DX4. Or, • Install the battery in the CK3 and insert the CK3 into the AD20 single dock, AD21 Ethernet multidock, AD22 charge-only multidock, Universal Wall Mount Charger, or AV10 vehicle dock. 4 CK3R and CK3X Mobile Computer User Manual
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    applications. 2 Press and hold the Power button for about 2 seconds until the Intermec Power Options screen appears. 3 From the Intermec Power Options screen, select Hibernate. 4 If necessary, disconnect the handstrap from the bottom of the computer. CK3R and CK3X Mobile Computer User Manual 5
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    medium charge. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery is charging. The Battery status LED below the computer screen indicates the charging status of the battery. 6 CK3R and CK3X Mobile Computer User Manual
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    range. If it is outside the charging temperature range, charging will resume when the battery temperature returns to the acceptable range of 5 °C to 35 °C (41 °F to 95 °F). The computer is not on external power and the battery is operating normally. CK3R and CK3X Mobile Computer User Manual 7
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    battery, and then store both the battery and computer in a cool location. • If you store the battery for several months, recharge the battery to keep it at peak performance. Store the battery outside the computer. Store the battery in a charger. 8 CK3R and CK3X Mobile Computer User Manual
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    Callout LED 1 Notification 2 Good Read Color Orange Green Blinking red Blinking green Description Windows Mobile 6.5 notification. Good read of a bar code. Bad read of a bar code. The data collection engine is processing or starting up. CK3R and CK3X Mobile Computer User Manual 9
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    . If it is outside the charging temperature range, charging will resume when the battery temperature returns to the acceptable range of 5 °C to 35 °C (41 °F to 95 °F). Off The computer is not on external power and the battery is operating normally. 10 CK3R and CK3X Mobile Computer User Manual
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    1 - About the Computer Features   Location of Orange and Green Key LEDs Orange and Green Key Status LEDs Callout 4 5 LED Orange key status Green key status Color Orange Green Description The Orange key is enabled. The Green key is enabled. CK3R and CK3X Mobile Computer User Manual 11
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    keypad. In low light conditions, an ambient light sensor automatically turns on the keypad backlight. To conserve power, you can disable the keypad backlight. The CK3R keypads do not have the PTT key. Alphanumeric Keypad 12 CK3R and CK3X Mobile Computer User Manual
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    time. The information in this section assumes that you are using the default setting for the Green/Orange keys lock options. To change the setting for the Green/Orange keys, go to Start > Settings > System > Intermec Settings > Device Settings > Keypad. CK3R and CK3X Mobile Computer User Manual 13
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    Chapter 1 - About the Computer Features How to Use the Color-Coded Keys You Want to Press Example Use an orange character or function printed above , and then the .key. To disable Caps Lock • When in Caps Lock mode, press key to disable Caps Lock. 14 CK3R and CK3X Mobile Computer User Manual
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    the timeout. Hibernate does not appear as an option if the computer is connected to external power. The Intermec Power Options Default Screen Use the next table to understand the Intermec Power Options and what settings are available for your computer. CK3R and CK3X Mobile Computer User Manual 15
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    Options screen is customizable. You can use Intermec Settings to determine which options are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options Screen. 16 CK3R and CK3X Mobile Computer User Manual
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    > Battery Power > Screen turns off after. 1 Tap Start > Settings > Power. 2 Tap Advanced on the horizontal scroll bar. 3 Select the screen power off settings that you want the computer to use when it is on battery power or external power. 4 Tap OK. CK3R and CK3X Mobile Computer User Manual 17
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    Intermec Settings. About the Audio Features Your mobile computer has a speaker, a microphone (CK3X only), and several software tools for configuring the volume of sounds. Adjust the Speaker Volume The computer volume includes sounds you hear when you tap the screen or scan bar codes with a scanner
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    frame bar codes and they support omni-directional (360°) scanning. Before you start reading bar codes, use Intermec Settings to: • enable only the bar code symbologies that you need. • choose the predefined imager mode that best suits your environment. CK3R and CK3X Mobile Computer User Manual 19
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    trying to decode. For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam covers the bar code you are trying to decode. 20 CK3R and CK3X Mobile Computer User Manual
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    in the computer is turned on before you try to connect to a scanner. 1 Tap Start > Settings > System > Wireless Scanning. 2 Tap Add Device. 3 Select Quick Connect, Search, or Manual. Follow the instructions on the screen to add a wireless scanner. CK3R and CK3X Mobile Computer User Manual 21
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    (AA21) Instructions. 3 Tap Start > Settings > System > Intermec Settings > Data Collection > Tethered Scanner to configure the settings for the tethered scanner. Insert a microSD Card Insert a micro Secure Digital (SD) card to increase file storage and install software. The mobile computer supports
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    Chapter 1 - About the Computer Features 3 Open the card cover door. 4 Slide the microSD card cover towards the OPEN position and lift the cover. CK3R and CK3X Mobile Computer User Manual 23
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    Chapter 1 - About the Computer Features 5 Insert the microSD card. 6 Close the microSD card cover and slide it towards the LOCK position. 7 Close the card cover. 8 Use the stylus to press the Reset button in the battery compartment. 24 CK3R and CK3X Mobile Computer User Manual
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    and your desktop PC. 1 Go to www.datalight.com and download the Reliance Nitro Windows Driver (RNWD). 2 Connect the mobile computer to your desktop PC using a USB cable. 3 On the mobile computer, tap Start > Settings > System > Intermec Settings. 4 Tap Device Settings > USB. 5 From the USB function
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    to charge any of the supported CK3 batteries. RS-232 Snap-On Adapter (AA21) Use the RS-232 adapter to connect RS-232 devices to your CK3. Power Snap-On Adapter (AA23) Use the power adapter to provide power to your CK3 from an external power supply. 26 CK3R and CK3X Mobile Computer User Manual
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    model 1004UA02 with the AD20 single dock to provide a modem connection for the computer. USB Charging Cable (P/N 236-297-001) Use the USB charging cable to connect your computer to the desktop using ActiveSync or to directly charge the computer. CK3R and CK3X Mobile Computer User Manual 27
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    Chapter 1 - About the Computer Features 28 CK3R and CK3X Mobile Computer User Manual
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    the User Interface and Intermec Applications Use this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional applications you can download
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    . The Windows Embedded Handheld 6.5 Home Screen Home Screen Navigation Bars Callout Navigation Bar 1 Title bar Description Use the Title bar icons to view the current status of information such as signal strength and battery power remaining. 30 CK3R and CK3X Mobile Comptuer User Manual
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    2 - About the User Interface and Intermec Applications Home Screen Navigation by making parts of the screen large enough to tap with your finger. The horizontal scroll bar also replaces tabs within Windows screens and Horizontal Scroll Bar CK3R and CK3X Mobile Comptuer User Manual 31
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    User Interface and Intermec Applications About Screen Gestures The Windows Embedded Handheld 6.5 interface supports of your network, the volume, the battery, and the time. Title CK3X) Microphone is on. Internet call is in progress. Bluetooth is on. 32 CK3R and CK3X Mobile Comptuer User Manual
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    are detected. A network connection is active. A network connection is inactive. The volume is on. The volume is off. The battery has full charge. The battery has a high charge. The battery has a medium charge. The battery has a low charge. CK3R and CK3X Mobile Comptuer User Manual 33
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    provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from the Intermec website to help you use all of the features of your computer. 34 CK3R and CK3X Mobile Comptuer User Manual
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    to calibrate the accelerometer. Wireless Center Wireless Printing Use the Wireless Center to turn radios (Wi-Fi, Bluetooth) on and off and configure settings for each radio. Use the Wireless Printing application to connect to a Bluetooth printer. CK3R and CK3X Mobile Comptuer User Manual 35
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    on the Mobile Computer (Continued) Icon Application Description Wireless Readers Wireless Scanning Use the Wireless Readers application to connect the computer to the IP30 RFID reader. Use the Wireless Scanning application to connect to a Bluetooth scanner. Downloadable Intermec Applications
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    run applications while the computer is connected to the web or while it is offline. For more information on the HTML5 Browser, see the Intermec HTML5 Browser User Guide About Intermec Launcher Intermec Launcher is a Microsoft Windows application, designed for Intermec mobile computers, that provides
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    remotely to maximize IT resources and lower the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Intermec website. For more information, visit www.intermec.com/SmartSystems. 38 CK3R and CK3X Mobile Comptuer User Manual
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    3 Configure the Computer Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security. 39
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    device-specific parameters like volume. You can configure parameters for important functions like data collection and communications. You can also password protect Intermec Settings to prevent users from making changes to the configuration settings. 40 CK3R and CK3X Mobile Comptuer User Manual
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    to configure. Each table contains the parameters for one of the Intermec Settings Main Menu options. Most parameters are saved as soon as you tap OK. Some settings, such as Security Choice, require you to reboot the computer for the changes to take effect. CK3R and CK3X Mobile Comptuer User Manual
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    Connect Parameters You Can Configure Device Name • Radio Enabled • Security Choice • Security Settings (Funk or Microsoft) • IP Settings • Certificates • Radio Measurement • Radio Bands (CK3X only) • Allow Security Changes IP Settings Bluetooth Settings 42 CK3R and CK3X Mobile Comptuer User Manual
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    , A USB external drive, and image capture. • Beeper and Voice • Headset Beeper • Screen Taps • Key Clicks Read-only USB Function Driver Printers Menu Printer Options Printer (connected through Bluetooth) Parameters You Can Configure Printer Settings CK3R and CK3X Mobile Comptuer User Manual 43
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    Screen Captures Parameters You Can Configure • Enable Health Data Collection • Enable Device Health Application • Enable Blue Light (LED) • Set Rule File Location • Collect Abuse History • Set Data Refresh Periods • Directory • Screen Captures Allowed 44 CK3R and CK3X Mobile Comptuer User Manual
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    mode) • Bar Code Scanner Grid • Label Encoding (Code page) Magstripe Reader Grid • Read Command • User-Defined Read Command • Date • Time • Tag Separator • User-Defined Tag Separator • End of Message • User-Defined End of Message • RFID Reader Grid CK3R and CK3X Mobile Comptuer User Manual 45
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    exit Intermec Settings, tap Menu > Exit or OK. Enable Intermec Settings Password You can protect Intermec Settings from other users by enabling a password. 1 Start Intermec Settings. 2 Tap Menu > Enter Password. 3 Select the Enable password checkbox. 46 CK3R and CK3X Mobile Comptuer User Manual
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    tap Menu > Restore all Defaults. • To restore default settings for one menu item, navigate to the menu and tap Menu > Restore Menu Defaults. 3 When prompted, tap Yes to restore the default settings. If you are prompted to refresh the computer, tap Yes. CK3R and CK3X Mobile Comptuer User Manual 47
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    damage. The CK3R has an 802.11b/g/n radio and the CK3X has an 801.11a/b/g/n radio to transfer data using wireless communications. Before you configure radio communications, you need to have your wireless network set up including your access points. 48 CK3R and CK3X Mobile Comptuer User Manual
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    is turned off. The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. If you clean boot the CK3, you must recreate pairings to devices. You can also access Bluetooth settings using Intermec Settings. CK3R and CK3X Mobile Comptuer User Manual 49
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    devices. By default the radio is turned off. 1 Tap Start > Settings > Bluetooth > Mode tab. 2 Tap Turn on Bluetooth. 3 (Optional) If you want this CK3 to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Tap OK. 50 CK3R and CK3X Mobile Comptuer User Manual
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    Connect, Search, or Manual. Follow the instructions on the screen to add a wireless scanner. Create a Configuration Bar Code with EasySet To connect a Blueooth scanner to the computer, you can use the computer to read a configuration bar code for the scanner. You create the bar code using Intermec
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    Bluetooth printer on the computer. For help, see the next procedure. Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the Bluetooth Resource Kit documentation. 52 CK3R and CK3X Mobile Comptuer User Manual
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    Computer 1 Tap Start > Settings > System > Wireless Printing. 2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current Bluetooth printer. 3 (Optional) Tap Print Test Page. The printer prints out a test page. CK3R and CK3X Mobile
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    2 Follow the onscreen instructions to discover and connect to a Bluetooth audio device. Note: If a wired audio device such as a headset is already connected to the computer, Bluetooth audio receives priority when a Bluetooth audio device is connected. 54 CK3R and CK3X Mobile Comptuer User Manual
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    the IP30. Use Intermec Settings to configure or view information on your connected RFID readers. 1 Tap Start > Settings > System > Wireless Readers. 2 Tap Add Reader. 3 Select Search or Manual. Follow the onscreen instructions to add a wireless reader. CK3R and CK3X Mobile Comptuer User Manual 55
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    enable the radio, set the date, and set the SSID on your computer. To use 802.1x security, you need to load a root certificate on your computer. To use transport layer security (TLS) with WPA or 802.1x security, you also need to load a user certificate. 56 CK3R and CK3X Mobile Comptuer User Manual
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    . d If necessary, enter the Password of pfx. e Tap Import Certificate. 5 To import user and root certificates from a Microsoft ISD server: a Tap Web Enrollment. b To log on to the server, enter the User, Password, and Server (IP Address). c Tap OK. CK3R and CK3X Mobile Comptuer User Manual 57
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    . 3 Tap a profile to expand it. 4 (Optional) In the Profile Label text box, enter a meaningful name for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 58 CK3R and CK3X Mobile Comptuer User Manual
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    Funk Security Before you set WPA or WPA2 Personal (PSK) security, you need to know the pre-shared key for your access point or passphrase for your authenticator. On your computer, you need to enable the radio and set the date. 1 Start Intermec Settings. CK3R and CK3X Mobile Comptuer User Manual 59
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    Encryption, select WEP. 7 For 8021x, select TTLS, PEAP, or TLS. 8 If you selected TTLS or PEAP: a For Prompt for Credentials, select Enter credentials now. b Enter a User Name and a User Password. 60 CK3R and CK3X Mobile Comptuer User Manual
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    WEP if possible. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Funk Security. 3 Select a Funk security profile to configure. 4 Enter the SSID. 5 For Association, select Open. 6 For Encryption, select WEP. 7 For 8021x, select None. CK3R and CK3X Mobile Comptuer User Manual 61
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    . 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Security Choice. 3 Select Microsoft Security. 4 Tap Yes to save your settings and reboot the computer. The computer reboots and starts with Microsoft Security as the Security Choice. 62 CK3R and CK3X Mobile Comptuer User Manual
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    need to need to know the pre-shared key for your access point or passphrase for your authenticator. On your computer, you need to enable the radio and set the date. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Microsoft Security. CK3R and CK3X Mobile Comptuer User Manual 63
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    , select TLS or PEAP. 8 Select Hidden Network. 9 Tap OK. The User Logon dialog box appears. 10 If you selected PEAP: a Enter a User Name, Password, and Domain. b If you want to save the password for future authentication sessions, select Save Password. 64 CK3R and CK3X Mobile Comptuer User Manual
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    Security To create an open network, you can set no security with Microsoft security. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Microsoft Security. 3 Enter the Network name (SSID). 4 For Network Authentication, select Open. CK3R and CK3X Mobile Comptuer User Manual 65
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    Chapter 3 - Configure the Computer 5 For Data Encryption, select Disabled. 6 Tap OK. 66 CK3R and CK3X Mobile Comptuer User Manual
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    4 Manage the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec computers. You will also find information on installing and developing software applications as well as how to upgrade the system software. 67
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    bundles, operating system updates, and firmware upgrades to multiple computers. • save configuration settings from a single device and deploy those settings to many devices simultaneously. • remotely change settings on the computer and peripherals. 68 CK3R and CK3X Mobile Computer User Manual
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    you need to deploy. Typically, you will have a set of files to install. Intermec recommends using cabinet (.cab) files to install more complex applications. The computer uses standard Windows Mobile .cab files and will install third-party .cab files. CK3R and CK3X Mobile Computer User Manual 69
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    boot. For more information about AutoRun, see the Intermec Developer Library Resource Kit Developer Guide. Install Applications Using SmartSystems You can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computer. The console is part of SmartSystems. 1 Download
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    connection. 1 Copy your application file to the MicroSD card. 2 Insert the MicroSD card into the mobile computer. Note: You need to manually reset the computer after you install the storage card. 3 On the mobile computer, browse to the SD Card folder and run your application. CK3R and CK3X Mobile
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    to www.intermec.com/SmartSystems and click the Downloads tab. • the SmartSystems bundles you want to install. These SmartSystems bundles are available from the Intermec website at www.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list. 72 CK3R and CK3X Mobile Computer User Manual
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    the update you want to install. If you need this file, visit the Intermec website at www.intermec.com. Click the Products tab, navigate to the computer product page, click the Downloads tab, and then locate the download under OS/Firmware/Drivers. CK3R and CK3X Mobile Computer User Manual 73
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    to Suspend the computer. 9 Remove the microSD card. If you do not remove the microSD card, the update process repeats each time the computer restarts. 10 Press the Reset button, replace the battery, turn on the computer, and follow the setup process. 74 CK3R and CK3X Mobile Computer User Manual
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    5 Troubleshoot and Maintain the Computer Use this chapter to find answers to any problems you may encounter while using the computer. You will also find information on routine maintenance. 75
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 88
    information, such as the operating system, firmware, and hardware configuration. • To access the Intermec Dashboard, press the Intermec Dashboard button on the compu numeric keypad or press $ on the alphanumeric keypad. Intermec Dashboard Main Screen 76 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 89
    the to be connected to the network, connection between the access point and but the host computer is not the host computer. Check with network receiving any information from administrator or use your access point the mobile computer. user's manual. CK3R and CK3X Mobile Computer User Manual 77
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 90
    test to the host. a In the Host field, enter the IP address of the host. b From the Repetitions list, choose the number of times the computer will ping the host. 78 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 91
    Problem Possible Solution The mobile computer Make sure the mobile computer IP address, host indicates that it is IP address, subnet mask, and default router are authenticated, but it does configured for the network. not communicate with the host. CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 92
    , and has 802.1x security enabled. You are setting up multiple When you change the SSID, the WEP key values access points in a network are not saved. Configure the WEP key values with different SSIDs, and and save your changes. the connection fails. 80 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 93
    that does not turn on. 1 Tap Start > ScanDiagnostic. 2 Select the scanner or imager you want to troubleshoot and tap Diagnose. The application checks to make sure the scanner or imager is enabled and checks the settings to make sure they are optimized. CK3R and CK3X Mobile Computer User Manual 81
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 94
    stays on. If you configure the off. computer for level triggering and the Good Read LED stays on, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact Intermec. 82 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 95
    . encoded in the bar code label. The input device attached to the Set the Scanner Model command to the computer does not work well or specific attached input device. Enable read bar code labels very quickly. only the bar code symbologies being used. CK3R and CK3X Mobile Computer User Manual 83
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 96
    the troubleshooting tables in this manual to find your problem and possible solutions. • visit the Intermec technical knowledge base, Knowledge Central at intermec.custhelp.com. If you still need help, you can call Intermec Product Support at: 1-800-755-5505 84 CK3R and CK3X Mobile Computer User
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 97
    call Intermec Product Support, you need know the operating system version loaded on your computer. 1 Open the Device Health Dashboard: • Press on the numeric keypad. • Press $ on the alphanumeric keypad. 2 In the Dashboard, scroll down and tap Information. CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 98
    in data loss, use this method only if all other recovery methods have failed. 1 Press the Power button to suspend the computer. 2 Remove the handstrap and the battery pack. 3 Press the Reset button in the battery compartment on the back of the computer. 86 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 99
    key in 6 seconds" appears on the screen. Press 9 again. 9 The message "Reconfirm second key in 6 seconds" appears on the screen. Press 6 again. 10 The message "Cleanboot Confirmed" appears on the screen. The computer starts the process of clean booting. CK3R and CK3X Mobile Computer User Manual 87
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 100
    cloth towel in the cleaning agent and wring out the excess. 3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. 5 Let the computer completely air dry before using again. 88 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 101
    A Specifications 89
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 102
    -STD 810G. Power and Electrical Specifications Operating battery: Backup battery: Electrical rating: Rechargeable lithium-ion battery Supercap supplies 10 minutes of bridge time while replacing the main battery (CK3X only). 4,4 V, 2 A; 4,7 V, 1,5 A 90 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 103
    Temperature and Humidity Specifications Operating temperature: -10°C to 50°C (14°F to 122°F) Storage temperature: -20°C CK3X only) • LED backlight • Ambient light sensor Keypad Options • Alphanumeric and function keypad • Numeric and function keypad CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 104
    Appendix A - Specifications Bar Code Symbologies • Australia Post* • Aztec* • BPO (British Post 4-state of 5 • SwedenPost • Telepen • TLC 39 * These symbologies are only available if your CK3 has an extended range are imager or a near-far area imager. 92 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 105
    cm/1.77 in 22.50 cm/8.86 in 64.00 cm/25.20 in 97.50 cm/38.39 in 41 cm/16.14 in CK3R and CK3X Mobile Computer User Manual 93
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 106
    Appendix A - Specifications EA31 Imager Minimum Reading Distances Minimum reading distances are measured in the dark (0 lux).  JO  %BUB 10 cm/3.94 in 13 cm/5.12 in 20 cm/7.87 in 24.5 xm/9.65 in 45 cm/17.72 in 71.5 cm/28.15 in 29.5 cm/11.61 in 94 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 107
    Specifications EA31 Minimum Reading Distances (Continued) Symbology DataMatrix PDF417 Density Minimum Distance 0.18 mm/7 mils 7 cm/2.76 in 0.25 mm/10 mils 5 cm/1.97 in 0.38 mm/15 mils 5.2 cm/2.05 in 0.17 mm/6.6 mils 5.8 cm/2.28 in 0.25 mm/10 CK3R and CK3X Mobile Computer User Manual 95
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 108
    21 cm/8.27 in 25.5 xm/10 in 49 cm/19.29 in 90 cm/35.43 in 30.5 cm/12.01 in 15 cm/5.91 in 21 cm/8.27 in 31 cm/12.20 in 18.2 cm/7.17 in 27.5 cm/10.83 in 40 cm/15.75 in 96 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 109
    mils 6 cm/2.36 in 24.50 cm/9.65 in 62.50/24.61 in 97.50 cm/38.39 in 40 cm/15.75 in CK3R and CK3X Mobile Computer User Manual 97
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 110
    Appendix A - Specifications EA30 Area Imager Minimum 10 mils 6.5 cm/2.56 in 0.38 mm/15 mils 5.5 cm/2.17 in Maximum Distance 10.5 cm/4.13 in 14 cm/5.51 in 45 cm/17.72 in 62 cm/24.41 in 31.5 cm/12.4 in 15.5 cm/6.1 in 21.5 cm/8.46 in 31.5 cm/12.4 in 98 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 111
    Appendix A - Specifications EA30 Minimum Reading Distances (Continued) Symbology PDF417 Density Minimum Distance 0.25 mm/10 mils 5.5 cm NNNJMT   &"/61$ NNNJMT  NNNJMT   DN EA30 Typical Reading Distances CK3R and CK3X Mobile Computer User Manual 99
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 112
    A - Specifications EA30 Typical Reading Distances Symbology Density Minimum Distance Code 39 0.10 mm/4 mils 10.24 in 37 cm/14.57 in EX25C Near-Far Range Area Imager Reading Distance Minimum reading distances are measured in the dark (0 lux). 100 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 113
    Specifications Ş JO Ş Ş  Ş &"/DPOUSBTU61$  Ş  Ş  Ş  Ş Ş NNNJMT Ş NNNJMT Ş NNNJMT NNNJMT Ş          EX25C Near-Far cm/57.09 in CK3R and CK3X Mobile Computer User Manual 101
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 114
    Specifications Ş JO Ş Ş  &"/ DPOUSBTU61$ Ş  Ş  Ş  Ş  Ş NN  NJMT Ş  NNNJMT Ş NNNJMT  Ş NNNJMT  Ş  DN EX25C Near-Far angle. 102 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 115
    EX25C Near-Far Range Imager 2D Typical Reading Distances  DN  EX25C 2D Symbologies Typical Reading Distances with 0.24 cm (0.09 in) Setback* Symbology DataMatrix Density 0.25 mm/10 mils distance depends on bar code width and scan angle. CK3R and CK3X Mobile Computer User Manual 103
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 116
    Appendix A - Specifications 104 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 117
    B Default Settings 105
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 118
    Australian Post Aztec BPO CanadaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix DutchPost Default Value Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable Disable 106 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 119
    UPC A, UPC E, EAN 8, EAN 13 Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable Disable Default Value None (disabled) None (disabled) Disable Disable CK3R and CK3X Mobile Computer User Manual 107
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 120
    Value Internal Scanner Level Typical aimer Enable 2 500 Enable/One-shot Read-only Default Value 1D and 2D Standard 2D Imager Illumination LED Priority 42 100 Smart Raster Disable Disable \My Documents\MDI 13 Disable Bitmap 0 None 0 None None Disable 108 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 121
    Enable Logging Default Value Enable 2189 Disable Reader 1 Settings Reader 1 Setting Enable Reader Connected Reader Model Device Address Default Value Off Off IP30 000000000000 RFID Module Settings RFID Module Setting Tag Type CK3R and CK3X Mobile Computer User Manual Default Value EPC Class
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 122
    Initial Q Field Strength dB Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off Default Value Off 5 On Space ( ) Off Off 0 ms Off 100 ms 50 ms 1 3 3 3 1 3 1 1 4 30 2 On Off Off Off 300 s 110 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 123
    Changes Funk Security Settings Funk Security Setting Active Profile Hide Password Text Profile Label Network Type Channel SSID Power Mode 8021x Association Encryption Pre-Shared Key Transmit Key Mixed Cell Logging CK3R and CK3X Mobile Computer User Manual Appendix B - Default Settings Default
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 124
    Enable SD Card Enable USB External Drive Enable All Image Capture Beeper and Voice Headset Beeper Screen Taps Key Clicks USB Function Driver Default Value Null Null Enabled Enabled Enabled Enabled Medium Very Low Off Off ActiveSync RNDIS Client 112 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 125
    ) Device Turns Off After (Battery Power) Screen Turns Off After (External Power) Device Turns Off After (External Power) Enable Device Sleep Default Value On Disabled Enabled Enabled Enabled Disabled 5 Disabled 5 minutes Disabled Disabled Disabled CK3R and CK3X Mobile Computer User Manual 113
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 126
    Signature Capture Core Messaging Service Core Messaging Service Settings Core Messaging Service Setting Server IP Associated Server IP Broadcast Name Default Value Portrait 0 Degrees Disabled Enabled Enabled Disabled Default Value Null Null INTERMEC 114 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 127
    Virtual Wedge Virtual Wedge Method Bar Code Scanner Grid Label Encoding (Code Page) Magstripe Reader Grid Read Command User-Defined Read Command Default Value Enabled Adapt to Application Null 1252(D)-ANSI Win3.1 US Null READ REPORT = DIRECT READ CK3R and CK3X Mobile Computer User Manual 115
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 128
    User-Defined End of Message RFID Reader Grid Default Value Disabled Disabled SP (space) Null CRLF (Return-Line Feed) Null Null Location Services Location Services Settings Location Services Setting Port Enable Server Default Value 9569 Disable 116 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 129
    C Keypads and Keystrokes 117
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 130
    information in these tables will not work if you have this option set to Press twice to lock. Alphanumeric Characters Character a b c d e f g h i j k l m n Alphanumeric Keypad o / p 0 Numeric Keypad %SC          &LD%XIT   & & 118 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 131
    A B C D E F G H I J K L M N Alphanumeric Keypad 1 2 3 4 5 6 7 8 9 : ! ! ! " ! # ! $ ! % ! & ! ' ! ( ! ) ! * ! + ! , ! - ! . O ! / P ! 0 Q ! 1 Numeric Keypad %SC          &LD%XIT   & & & CK3R and CK3X Mobile Computer User Manual 119
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 132
    R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 Alphanumeric Keypad ! 2 ! 3 ! 4 ! 5 ! 6 ! 7 ! 8 ! 9 ! :           Numeric Keypad Function Keys Character F1 F2 F3 F4 F5 Alphanumeric Keypad Numeric Keypad 120 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 133
    F18 F19 F20 F21 F22 F23 F24 Alphanumeric Keypad 0 1 2 3 4 5 6 7 Numeric Keypad Special Functions Character Forward Tab Back Tab Space Backspace Shift Alphanumeric Keypad ! Numeric Keypad CK3R and CK3X Mobile Computer User Manual 121
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 134
    or functions will not be printed on the keypad. Other Available Characters and Functions Character or Function Alphanumeric Keypad !  !  !  !  !  !  !  !  !  !  8 ! & & Numeric Keypad [Enter] [Enter] %SC 122 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 135
    N/A  N/A N/A N/A N/A      The following ITE functions are only operational when you are using the ITE application. Intermec Terminal Emulation (ITE) Functions Character or Function Alphanumeric Keypad Field Exit &LD%X Numeric Keypad &LD%XIT CK3R and CK3X Mobile Computer User Manual 123
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 136
    Alphanumeric Keypad System Request 3 Home # Attention ! Reset  Clear  Roll Down  Previous Screen ' Roll Up  Next Screen ( Page Left 5 Page Up / Page Down 0 Page Right 6 Field +  Field -  Numeric Keypad &LD%XIT  124 CK3R and CK3X Mobile Computer User Manual
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 137
  • Intermec CK3X | CK3R and CK3X Mobile Computer User Manual - Page 138
    Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. CK3R and CK3X Mobile Computer User Manual *935-075-001* P/N 935-075-001
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CK
3
Mobile Computer
CK3R, CK3X, CK3XN
I
User
Manual