Intermec SG20 SG20B Cordless Scanner and Bluetooth Base Station User's Guide
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- Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 1
SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 2
Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. ii SG20B Scanner + SG20 Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 3
(SG20BS) in the specs per their request. • Took out firmware upgrade bar code in firmupgrade procedure for paired (step 5) and not paired (step 2) scanners. Modified the firmware download procedure for the scanner. • Took out DPM mode. SG20B Scanner + SG20 Bluetooth Base Station User's Guide iii - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 4
iv SG20B Scanner + SG20 Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 5
-Free Scanning 10 Autostand Triggering Mode 11 Understanding the Lights 12 Intermec Ready-to-Work Indicator 12 Status Light 13 Understanding the Beeps 14 Accessories 14 Required Accessories 14 SG20 Bluetooth Base Station 15 SG20B Cordless Scanner + Bluetooth Base Station User's Guide v - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 6
36 Out of Range Behavior 38 4 Configuring the Scanner and Base Station as a System 41 Basic Setup with Configuration Bar Codes 42 Reset Factory Defaults 42 USB Interface Settings 43 International Keyboard 43 USB Cable Mode 44 vi SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 7
59 Configuring Your Scanner with EasySet in Direct Connection 62 Online Setup with EasySet 62 Offline Setup with EasySet 63 6 Troubleshooting and Maintaining the Scanner and Base Station 65 Troubleshooting the SG20B and SG20 Bluetooth Base Station 66 Calling Product Support 66 Problems and - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 8
the SG20 Bluetooth Base Station 75 Download the Lastest Firmware 75 Upgrade the SG20 Bluetooth Base Station Firmware 76 Scanner Recovery 79 Cleaning the SG20B 79 Resetting the SG20B Scanner 79 Replacing the SG20B Scanner Battery 80 A Specifications and Reading Distances 85 Specifications 86 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 9
or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty. SG20B Cordless Scanner + Bluetooth Base Station User's Guide ix - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 10
support in South Korea, use the after service locations listed below: AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: [email protected] x SG20B Cordless Scanner + Bluetooth Base Station User - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 11
Scanner + Bluetooth Base Station User's Guide provides you with information about the features of the SG20 Cordless Scanner and the SG20 Bluetooth Base Station, and how to install, configure, operate, maintain, and troubleshoot them. Before you work with the SG20B Cordless Scanner and SG20 Bluetooth - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 12
Before You Begin Patent Information There may be U.S. and foreign patents pending. xii SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 13
1 Introducing the SG20B Cordless Scanner This chapter provides an overview of the SG20B Cordless Scanner. This chapter covers these topics: • What is the SG20B Cordless Scanner • Charging the SG20B • Turning on the SG20B • Connecting the SG20B • Scanning Bar Codes • Understanding the Lights • - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 14
The SG20B is available in the following models: • 1D linear imager-SG20B1D-xxx • 2D imager-SG20B2D-xxx • Health Care 2D imager-SG20B2DHC-xxx • High performance 2D area imager-SG20BHP-xxx • Health Care 2D area imager-SG20BHPHC-xxx 2 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 15
battery pack according to the instructions. The SG20B battery can be charged using the SG20B Charge Base (P/N CB-SG20-xxx) or SG20 Bluetooth base station (P/N BB-SG20-xxx). For more information, see "Required Accessories" on page 14. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 3 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 16
Base or SG20 Bluetooth Base Station is powered. There are two charging times: • Fast charge = approximately 3 hours • Slow charge = approximately 6 hours Charge Base Charging Times USB Connector Slow charge DC connector Fast charge 4 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 17
SG20B is already connected to a Bluetooth device (blue Intermec Ready-to-Work indicator on), it is not discoverable. If the status light on the SG20B flashes red when you pull the trigger to turn it on, you need to charge the battery. SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 18
The advantages of using your scanner as a system as opposed to a direct connection are the following: • No need to know the Bluetooth address of the device to which to connect the scanner and to create a Bluetooth association bar code, 6 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 19
. The SG20B contains either a 1D linear imager (SG20B1D), a 2D imager (SG20B2D or SG20B2DHC) or high performance 2D imager (SG20BHP or SG20BHC SG20B. Use EasySet version 5.6.5.4 or later to enable and disable symbologies for your scanner. SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 20
scan bar codes displayed on your computer screen. By default, when the SG20B successfully scans a bar code, the SG20B beeps one time, the status light turns green for 2 seconds, and the scanner beam turns off. 5 Release the trigger. 8 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 21
bar code or area to capture. 30° 20° Example: SG20THP Laser Framing By default, when the SG20B successfully scans a bar code, the SG20B beeps one time, the status light turns green for 2 seconds, and the scanner lighting turns off. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 9 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 22
is a handheld scanner however you can scan items without having to hold your scanner in your hand. To do hands-free scanning, you will need to change the triggering mode to Autostand. To activate, see "Hands-Free Scanning" on page 98. 10 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 23
the SG20B you must also enable the Ignore Stand Detect setting using EasySet version 5.6.5.4 or later. In this case the scanner switches to Presentation/Flashing mode after a configurable timeout and is not dependant on the stand. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 11 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 24
ready to scan bar codes and send data. When using your scanner to scan bar codes (blue light on) your scanner will also flash status information using green, red and amber lights. See the Status Light information in the next section. 12 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 25
flashes 2 A configuration bar code was successfully read. times Red light on for 2 seconds Transmission error OR Configuration bar code was The scanner is charging. Battery power is < 95%. Battery is fully charged. Battery fault. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 13 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 26
the "Bluetooth Device Disconnect" configuration bar code. Accessories The following accessories are available for your scanner. Required Accessories One of the following accessories is required for your SG20B Cordless Scanner. 14 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 27
connection). For more information on the charge base see the SG20B Charge Base Instructions delivered in the box with the charge base. SG20 Charge Base: P/N CB-SG20-xxx Optional Accessories The following accessories are optional. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 15 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 28
stand can be used to adjust the scanning angle when using the SG20B as a hands-free scanner (must change the default trigger setting) or to store it when you are not using it. SG20 Desktop Adjustable Stand: P/N Stand-SG20-xx 16 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 29
Bluetooth Adapter lets you connect your scanner to your host PC in direct connection. B00D0AF:3C5ACM5FI2DoCB3d:CQl3eu3Ql0e:8CtTBB6o0UUo94-t242h00v77233.J-0J CUESB0A6da8p1tor Bluetooth address Intermec USB Bluetooth Adapter: P/N 203-771-xx SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 30
Chapter 1 - Introducing the SG20B Cordless Scanner 18 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 31
Base Station This chapter provides an overview of the SG20B Bluetooth Base Station. This chapter covers these topics: • What is the SG20 Bluetooth Base Station • Powering the SG20 Bluetooth Base Station • Installing the SG20 Bluetooth Base Station • Understanding the Ports • Understanding the Light - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 32
supply. See "Connecting the SG20 Bluetooth Base Station to a Host" on page 30 for connection details. Note: You cannot power the SG20 Bluetooth Base Station using a standard USB cable plugged in a power outlet via a USB power adapter. 20 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 33
apply the rubber feet (provided) to their positions under the base. SG20 Bluetooth Base Station Rubber Feet Locations Mounted Installation For a mounted installation apply the the double-sided tape and position onto tape locations. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 21 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 34
8.4 cm (3.3 in) and install mounting hardware. 2 Mount the base station. 0.4 cm (0.16 in) gap with feet 0.22 cm (0.09 in) gap without feet Mounting the SG20 Bluetooth Base Station with Hardware 22 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 35
to charge the scanner in fast charge you will need to use an Intermec external power supply connected to the DC connector. Note: You cannot charge a scanner by plugging a standard USB cable in a power outlet via a USB power adapter. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 23 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 36
cable. This power supply provides power to charge a scanner (fast charge-3 hrs). No power needed on the base DC connector. DC connector Used to connect an Intermec power supply unit and Symbol: charge a scanner (fast charge-3 hrs). 24 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 37
Station Recommended Connections The figure below shows the recommended connection configurations to charge and/or interface with a SG20B scanner. + (optional, for fast charge) + + SG20 Bluetooth Base Station Recommended Connections SG20B Cordless Scanner + Bluetooth Base Station User's Guide 25 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 38
transmitted to the host. Connection is incomplete (cannot charge and/or interface with the scanner). See figure "SG20 Bluetooth Base Station Recommended Connections" on page 25. A Bluetooth connection has not been established. 26 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 39
Intermec power supply 5V Part Number CAB-SG20-USBxxx CAB-SG20-KBWxxx CAB-SG20-SERxxx 851-089-xxx Note: A power cord is also needed to plug in the power supply. The power cord needed depends on your country and is sold separately. SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 40
Chapter 2 - Introducing the SG20 Bluetooth Base Station 28 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 41
This chapter explains how to connect the SG20 Bluetooth Base Station to a host and how to connect the SG20B to a SG20 Bluetooth Base Station. This chapter covers these topics: • Connecting the SG20 Bluetooth Base Station to a Host • Connecting the SG20B Scanner to a SG20 Bluetooth Base Station 29 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 42
station to the USB port of your host. The host must provide 500 mA to power the base station and charge a scanner by slow charge. To charge a scanner by fast charge you must also connect an external power supply to the DC connector. 30 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 43
a scanner by slow charge. 4 If necessary, configure your SG20 Bluetooth Base Station for an International keyboard using EasySet. The default keyboard is North America (for additional keyboards, see "International Keyboard" on page 43). SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 44
emits 2 blue flashes. 4 If necessary, configure your SG20 Bluetooth Base Station for an International keyboard using EasySet. The default keyboard is North America (for additional keyboards, see "International Keyboard" on page 43). 32 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 45
connect to the host device. 10-pin modular connector x 2 RS-232 cable with power supply SG20 Bluetooth Base Station RS-232 Connection 3 Connect the power supply to the RS-232 cable and an AC power outlet. 4 Turn on the host device. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 33 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 46
Scanner and Base Station as a System The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 blue flashes. 5 If necessary, configure the serial parameters of your base station using EasySet to match the host device (for more information on serial parameters setup - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 47
is on when it emits 2 light flashes. 5 If necessary, configure your SG20 Bluetooth Base Station for an International keyboard. The default keyboard is North America (for additional keyboards, see "International Keyboard" on page 43). SG20B Cordless Scanner + Bluetooth Base Station User's Guide 35 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 48
for your interface (see "Connecting the SG20 Bluetooth Base Station to a Host" on page 30). 2 Turn your SG20B on by pressing the trigger. 3 Read the Bluetooth association bar code on the bottom of the SG20 Bluetooth Base Station. 36 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 49
Ready-to-Work indicator starts blinking. When the scanner connects to the base station it emits a series of beeps from low to high. The blue Intermec Ready-to-Work indicator turns on and stays on for both the scanner and base station. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 37 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 50
read a bar code while the scanner is disconnected from the base station, the scanner will emit an error beep. No data is stored in the buffer, meaning that no data can be lost when the scanner looses connection with the base station. 38 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 51
Device Disconnect The SG20B disconnects from your base station, and the blue Intermec Ready-to-Work indicator turns off. Tip: Depending on your screen resolution, you may be able to scan bar codes displayed on your computer screen. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 39 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 52
Chapter 3 - Connecting the Scanner and Base Station as a System 40 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 53
4 Configuring the Scanner and Base Station as a System This chapter explains how to configure the SG20B scanner and SG20 Bluetooth Base Station as a system. It includes these topics: • Basic Setup with Configuration Bar Codes • Configuring Your System with EasySet 41 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 54
bar code. Note: It is recommended that your SG20B scanner has established a Bluetooth connection with a SG20 Bluetooth Base Station (see "Connecting the SG20B Scanner to a SG20 Bluetooth Base Station" on page 36) prior to reading configuration bar codes. Reset Factory Defaults You can reset the - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 55
SG20 Bluetooth Base Station uses a North American keyboard layout. Use these configuration bar codes to select the keyboard for your country. Additional keyboards are available in EasySet (see "Configuring Windows - Base station SG20B Cordless Scanner + Bluetooth Base Station User's Guide 43 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 56
virtual COM USB cable mode. The following configuration bar codes only apply to a connection with the SG20 Bluetooth Base Station when the base station is scanner disconnects from the base station then automatically reconnects to it. 44 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 57
Port (for example using EasySet or any terminal emulation program) before scanning bar codes. RS-232 Interface Settings Use these configuration bar codes to set up the RS-232 interface. Baud Rate 38400 57600 (*) 115200 128000 230400 SG20B Cordless Scanner + Bluetooth Base Station User's Guide 45 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 58
Chapter 4 - Configuring the Scanner and Base Station as a System 256000 Data Bits 7 Parity None (*) Odd Stop Bits 1 (*) 460800 8 (*) Even 2 46 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 59
Postamble configuration bar codes - Scanner Use the following configuration bar codes to change the default postamble at scanner level. Carriage Return + Line Feed (*) - Scanner None - Scanner Carriage Return - Scanner Enter - Scanner SG20B Cordless Scanner + Bluetooth Base Station User's Guide 47 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 60
- Base Station Use the following configuration bar codes to change the default postamble at base station level. Carriage Return + Line Feed - Base station None (*) - Base station Carriage Return - Base station Enter - Base station 48 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 61
system and retrieves the current configuration. These configurations are indicated with a blue check mark or blue text. Open the folders to find the configuration commands needed. Double click each command to send it to the system. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 49 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 62
your product (SG20BSYS). 3 Open the folders to find the configuration commands needed. Double-click each command to send each command to the setup sheet. 4 Click on the print icon to print out the setup sheet and scan the commands. 50 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 63
and Configuring the SG20B Scanner in Direct Connection This chapter explains how to connect the SG20B scanner to a host and how to set up the scanner in direct connection configuration. This chapter covers these topics: • Connecting the SG20B in Direct Connection • Configuring the SG20B in - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 64
section describes how to pair and connect your scanner from your host PC. To pair and connect as an HID Bluetooth device 1 Turn on your scanner by pulling the trigger. 2 Scan the Bluetooth device profile - HID configuration bar code 52 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 65
onscreen instructions until your host searches for Bluetooth devices. The SG20B scanner appears in the Bluetooth device list as a keyboard in the following format: SG20B - BDA, where BDA is the scanner's Bluetooth Device Address. You can find the BDA on the scanner's label. Intermec Technologies - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 66
again. Before trying to pair or connect your scanner, make sure: • it is not already trying to establish a Bluetooth connection. If so, the blue Intermec Ready-to-Work indicator blinks; read the Bluetooth device disconnect bar code. 54 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 67
your host searches for Bluetooth devices. The SG20B scanner appears in the Bluetooth device list in the following format: SG20B - BDA, where BDA is the scanner's Bluetooth Device Address. You can find the BDA on the scanner's label. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 55 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 68
Connecting and Configuring the SG20B Scanner in Direct Connection Intermec Technologies Corp. Everett, WA 98203 MODEL, , : SG20 5V 1. Bluetooth settings from the Bluetooth icon in the taskbar or the operating system Device Manager. 56 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 69
your host PC, it emits a series of beeps from high to low, and the blue Intermec Ready-to-Work indicator turns off. Note: You can also connect your scanner to your host from any terminal emulation program by opening the required port. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 57 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 70
SG20B scanner can connect to is available. You can download it from Knowledge Central on the Intermec web site. To download the connectivity matrix 1 Go to http://intermec.custhelp.com. 2 In the search box type SG20B and click Search. 58 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 71
bar codes to select the keyboard for your country. Additional keyboards are available in EasySet (see "Configuring Your System with EasySet" on page 31). North American Windows (*) French Windows French Canadian Windows 95/98 SG20B Cordless Scanner + Bluetooth Base Station User's Guide 59 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 72
Scanner in Direct Connection French Canadian Windows XP/2000 German Windows Spanish Windows Italian Windows UK English Windows Japanese Windows Brazilian Portuguese Windows Czech Republic Windows Slovakian Windows Hungarian 101-key 60 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 73
using your scanner as an HID Bluetooth device you may need to change this setting. Use the following configuration bar codes to change the default postamble in your scanner. Carriage Return + Line Feed (*) None Carriage Return Enter SG20B Cordless Scanner + Bluetooth Base Station User's Guide 61 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 74
on the Intermec web site at www.intermec.com/ EasySet. Simply download and install. Online Setup with EasySet Online setup with EasySet is available in direct connection if you are using your scanner either as an SPP or as an HID Bluetooth device. To configure your scanner online by sending - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 75
Select your product (SG20B). 3 Open the folders to find the configuration commands needed. Double-click each command to send each command to the setup sheet. Click on the print icon to print out the setup sheet and scan the commands. SG20B Cordless Scanner + Bluetooth Base Station User's Guide 63 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 76
Chapter 5 - Connecting and Configuring the SG20B Scanner in Direct Connection 64 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 77
and Maintaining the Scanner and Base Station Use this chapter to solve problems you may have while using the SG20B and SG20 Bluetooth Base Station. This chapter contains these topics: • Troubleshooting the SG20B and SG20 Bluetooth Base Station • Maintaining the SG20B and S20 Bluetooth Base Station - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 78
Troubleshooting and Maintaining the Scanner and Base Station Troubleshooting the SG20B and SG20 Bluetooth Base Station If you have problems using the SG20B or the SG20 Bluetooth Base Station, use this chapter to find a possible solution. Calling Product Support To talk to an Intermec Product Support - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 79
your SG20B scanner, dock it in a properly powered SG20B Charge Base or SG20 Bluetooth Base Station (see "SG20 Bluetooth Base Station Recommended Connections" on page 25). You pull the trigger, the Try these possible solutions: red scanning beam (1D) • Make sure that the SG20B is configured for - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 80
your scanner. There might be a problem with your host Bluetooth interface. Try disabling then enabling your host Bluetooth radio from the Device Manager, or unplugging then plugging again the Intermec USB Bluetooth Adapter, if applicable. 68 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 81
There might be a problem with your base station scanner or establish a connection. This is indicated by a blinking of the Bluetooth connection SG20 Bluetooth Base Station blue Intermec with the SG20 Ready-to-Work indicator. Bluetooth Base Station. Make sure the SG20 Bluetooth Base Station is - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 82
COM port for any other application or you receive an error and cannot use the COM port. Download the Lastest Firmware You must download the latest firmware upgrade from the Intermec web site at www.intermec.com. 1 Go to Support > Downloads. 70 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 83
on the Bluetooth device list (click on the Bluetooth icon on your task bar to see the list). You will need this information later during firmware upgrade. Your scanner is now paired in SPP, not connected and ready for the firmware upgrade. SG20B Scanner + Bluetooth Base Station User's Guide 71 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 84
you will be asked to install it. Click Yes and follow the installation instructions. After installing Winflash, start WinFlash from the Tools menu, select Upgrade product firmware. 4 Select SG20B 1D scanner or SG20B 2D scanner and click Next. 72 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 85
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station 5 Use Browse to browse to the location of the firmware upgrade file (.bin), select the . If you can't read it on the screen print this out and read it. Firmware upgrade SG20B Scanner + Bluetooth Base Station User's Guide 73 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 86
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station 7 Select the outgoing Com port that was noted earlier while preparing the scanner for firmware upgrade. Click Next. 8 Click Start download. 74 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 87
the Lastest Firmware Download the latest SG20 Bluetooth Base Station firmware update package from the Intermec web site at www.intermec.com. 1 Go to Support > Downloads. 2 From the Product Category drop-down list, choose Bar Code Scanners. SG20B Scanner + Bluetooth Base Station User's Guide 75 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 88
not already installed or if a more recent version is available you will be asked to install it. Click Yes and follow the installation instructions. After installing Winflash, start WinFlash from the Tools menu, select Upgrade product firmware. 76 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 89
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station 5 Select the RS-232 cable and click Next. 6 Use Browse to browse to the location of the firmware upgrade file (.bin), select the file, and click Open. Click Next. SG20B Scanner + Bluetooth Base Station User's Guide 77 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 90
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station 7 Select the Com port and parameters. Click Next. 8 Click Start download. 78 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 91
Scanner If your scanner becomes unresponsive, you can manually reset it by inserting a pin in the reset hole and pushing the reset button. After a manual reset, your scanner is still configured as it was before, current parameters are not reset. SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 92
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station Intermec Technologies Corp. Everett, WA 98203 MODEL, , : SG20 5V 1.7A IC: ICES-003 CLASS B IC: 1223A-BTM311 ANATEL: to comply may result in damage to PCB components. 80 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 93
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station To replace the SG20B battery 1 Remove the cap end from the bottom of the SG20B using a pin. 1 2 2 Loosen and remove the screw holding the upper case. SG20B Scanner + Bluetooth Base Station User's Guide 81 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 94
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station 3 Slide the upper case back and remove it. 1 2 4 Hold the PCB firmly so . 5 Install the new battery. 6 Place the battery in its compartment and connect the battery cable. 82 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 95
the upper case back in place. 8 Install the upper case screw, tighten to 0.68 Nm (6 in-lb) and clip the cap end back into the scanner. SG20B Scanner + Bluetooth Base Station User's Guide 83 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 96
Chapter 6 - Troubleshooting and Maintaining the Scanner and Base Station 84 SG20B Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 97
A Specifications and Reading Distances This appendix contains the technical specifications of the scanner and base station as well as reading distances for each scanner model. 85 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 98
mAh) Electrical rating x 5V, 1.7 A Temperature and Environmental Specifications Operating temperature Storage temperature Relative humidity Shock Vibrations Environmental rating 2hr/axis, 3 axes IP30 0 to 100 000 lux 25 000 lux 86 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 99
) Bar Code Symbologies for 2D Models (SG20BHP, SG20BHPHC) Australian Post Aztec BPO Canada Post Codabar Codablock A Codablock F Code 11 Infomail Intelligent mail Interleaved 2 of 5 Japan Post Matrix 2 of 5 Maxicode Micro PDF417 MSI SG20B Cordless Scanner + Bluetooth Base Station User's Guide 87 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 100
Appendix A - Specifications and Reading Distances Bar Code Symbologies for 2D Models (SG20BHP, SG20BHPHC) (continued) Code 39 Multicode Code 93/93i PDF417 UPC GS1 Composite GS1 DataBar Expanded MSI Plessey Standard 2 of 5 Telepen 88 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 101
and Reading Distances Base Station Specifications Use this section to find technical information about the SG20 Bluetooth Base Station (SG20BS). Physical Dimensions Length Height Width Weight 8G, from 10Hz to 500Hz, 2hr/axis, 3 axes SG20B Cordless Scanner + Bluetooth Base Station User's Guide 89 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 102
distances measured from the front end of the scanner bezel in an office environment (200 lux) with extended reading range activated (except for 1D model). Extended reading range is available with software version BF4_254 and later. 90 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 103
Appendix A - Specifications and Reading Distances SG20B1D 0" 2" 4" 6" 8" 10" 12" 14" 16" 18" 20" in 8" 20 6" 15 EAN/UPC 4" 10 2" 5 0" 0 2" 5 0.1 mm/4 mils 17 cm (6.69 in) 21 cm (8.26 in) 46 cm (18.11 in) 25 cm (9.84 in) SG20B Cordless Scanner + Bluetooth Base Station User's Guide 91 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 104
Appendix A - Specifications and Reading Distances SG20B2D, SG20B2DHC 0" 4" 8" 12" 16" 20" 24" 28" 32" 36" 40" in 12" 30 PDF417 10 mils 8" 20 Data Matrix 10 in) 38 cm (14.96 in) 25 cm (9.84 in) 35 cm (13.78 in) 17 cm (6.69 in) 92 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 105
Appendix A - Specifications and Reading Distances SG20BHP, SG20BHPHC 0" 4" 8" 12" 16" 20" 24" 28" 32" 36" 40" in 12" 30 PDF417 15 mils 8" PDF417 10 mils 20 Data cm (14.76 in) 25 cm (9.84 in) 35 cm (13.78 in) 19 cm (7.48 in) SG20B Cordless Scanner + Bluetooth Base Station User's Guide 93 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 106
Appendix A - Specifications and Reading Distances 94 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 107
B Optimizing Scanner Performance This appendix provides a selection of configuration bar codes that may help to optimize decoding in specific situations and environments. You will also find in this appendix bar codes for hands-free scanning. All default values are marked with (*). 95 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 108
Decoding Use the following barcodes to optimize your scanner reading performance. Note: These configuration bar codes are only for the SG20BHP and SG20BHPHC models. Damaged with reflective surface (shiny labels and cell phone scanning) 96 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 109
Appendix B - Optimizing Scanner Performance Select the pre-defined imager setting that best suits your needs Scanning" on page 10 activate Autostand triggering mode by scanning this configuration bar code: Autostand Triggering Mode SG20B Cordless Scanner + Bluetooth Base Station User's Guide 97 - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 110
Appendix B - Optimizing Scanner Performance 98 SG20B Cordless Scanner + Bluetooth Base Station User's Guide - Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 111
- Intermec SG20 | SG20B Cordless Scanner and Bluetooth Base Station User's Guide - Page 112
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2011-2013 Intermec Technologie Corporation. All rights reserved. SG20B Cordless Scanner + Bluetooth Base Station User's Guide *DOC-SG20B-UG02* DOC-SG20B-UG02
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