KitchenAid KDPM354GBS Warranty Information

KITCHENAID®

DISHWASHER

LIMITED

WARRANTY

ATTACH

YOUR

RECEIPT

HERE.

PROOF

OF

PURCHASE

IS

REQUIRED

TO

OBTAIN

WARRANTY

SERVICE.

Please

have

the

following

information

available

when

you

call

the

Customer

eXperience

Center:

■

Name,

address,

and

telephone

number

■

Model

number

and

serial

number

■

A

clear,

detailed

description

of

the

problem

■

Proof

of

purchase,

including

dealer

or

retailer

name

and

address

IF

YOU

NEED

SERVICE:

1.

Before

contacting

us

to

arrange

service,

please

determine

whether

your

product

requires

repair.

Some

questions

can

be

addressed

without

service.

Please

take

a

few

minutes

to

review

the

Troubleshooting

section

of

the

Use

and

Care

Guide

or

visit

producthelp.kitchenaid.com.

2.

All

warranty

service

is

provided

exclusively

by

our

authorized

KitchenAid

Service

Providers.

In

the

U.S.

and

Canada,

direct

all

requests

for

warranty

service

to:

KitchenAid

Customer

eXperience

Center

In

the

U.S.A.,

call

1-800-422-1230.

In

Canada,

call

1-800-807-6777.

If

outside

the

50

United

States

or

Canada,

contact

your

authorized

KitchenAid

dealer

to

determine

whether

another

warranty

applies.

LIFETIME

LIMITED

WARRANTY

WHAT

IS

COVERED

WHAT

IS

NOT

COVERED

FIRST

YEAR

LIMITED

WARRANTY

(PARTS

AND

LABOR)

For

one

year

from

the

date

of

purchase,

when

this

major

appliance

is

installed,

operated,

and

maintained

according

to

instructions

attached

to

or

furnished

with

the

product,

KitchenAid

brand

of

Whirlpool

Corporation

or

Whirlpool

Canada

LP

(hereafter

"KitchenAid")

will

pay

for

factory

specified

replacement

parts

and

repair

labor

to

correct

defects

in

materials

or

workmanship

that

existed

when

this

major

appliance

was

purchased

or,

at

its

sole

discretion,

replace

the

product.

In

the

event

of

product

replacement,

your

appliance

will

be

warranted

for

the

remaining

term

of

the

original

unit's

warranty

period.

SECOND

THROUGH

FIFTH

YEAR

LIMITED

WARRANTY

(CERTAIN

COMPONENT

PARTS

ONLY

-

LABOR

NOT

INCLUDED)

In

the

second

through

fifth

years

from

the

date

of

original

purchase,

when

this

major

appliance

is

installed,

operated,

and

maintained

according

to

instructions

attached

to

or

furnished

with

the

product,

KitchenAid

will

pay

for

factory

specified

replacement

parts

for

the

following

components

to

correct

non

-cosmetic

defects

in

materials

or

workmanship

in

these

parts

that

prevent

function

of

this

major

appliance

and

that

existed

when

this

major

appliance

was

purchased.

This

is

a

limited

five

year

warranty

on

the

below

named

parts

only

and

does

not

include

repair

labor.

■

Nylon

dish

racks

■

Electronic

controls

LIFETIME

LIMITED

WARRANTY

(STAINLESS

STEEL

TUB

AND

INNER

DOOR

LINER

ONLY)

For

the

lifetime

of

the

product

from

the

date

of

original

purchase,

when

this

major

appliance

is

installed,

operated,

and

maintained

according

to

instructions

attached

to

or

furnished

with

the

product,

KitchenAid

will

pay

for

factory

specified

replacement

parts

and

repair

labor

for

the

following

components

to

correct

non

-cosmetic

defects

in

materials

or

workmanship

that

existed

when

this

major

appliance

was

purchased:

■

Stainless

steel

tub

■

Inner

door

liner

YOUR

SOLE

AND

EXCLUSIVE

REMEDY

UNDER

THIS

LIMITED

WARRANTY

SHALL

BE

PRODUCT

REPAIR

AS

PROVIDED

HEREIN.

Service

must

be

provided

by

a

KitchenAid

designated

service

company.

This

limited

warranty

is

valid

only

in

the

United

States

or

Canada

and

applies

only

when

the

major

appliance

is

used

in

the

country

in

which

it

was

purchased.

This

limited

warranty

is

effective

from

the

date

of

original

consumer

purchase.

Proof

of

original

purchase

date

is

required

to

obtain

service

under

this

limited

warranty.

1.

Commercial,

non-residential,

multiple

-family

use,

or

use

inconsistent

with

published

user,

operator,

or

installation

instructions.

2.

In

-home

instruction

on

how

to

use

your

product.

3.

Service

to

correct

improper

product

maintenance

or

installation,

installation

not

in

accordance

with

electrical

or

plumbing

codes,

or

correction

of

household

electrical

or

plumbing

(e.g.,

house

wiring,

fuses,

or

water

inlet

hoses).

4.

Consumable

parts

(e.g.,

light

bulbs,

batteries,

air

or

water

filters,

preservation

solutions,

etc.).

5.

Defects

or

damage

caused

by

the

use

of

non

-genuine

KitchenAid

parts

or

accessories.

6.

Damage

from

accident,

misuse,

abuse,

fire,

floods,

acts

of

God,

or

use

with

products

not

approved

by

KitchenAid.

7.

Repairs

to

parts

or

systems

to

correct

product

damage

or

defects

caused

by

unauthorized

service,

alteration,

or

modification

of

the

appliance.

8.

Cosmetic

damage

including

scratches,

dents,

chips,

and

other

damage

to

the

appliance

finishes,

unless

such

damage

results

from

defects

in

materials

and

workmanship

and

is

reported

to

KitchenAid

within

30

days.

9.

Discoloration,

rust,

or

oxidation

of

surfaces

resulting

from

caustic

or

corrosive

environments

including,

but

not

limited

to,

high

salt

concentrations,

high

moisture

or

humidity,

or

exposure

to

chemicals.

10.

Pickup

or

delivery.

This

product

is

intended

for

in

-home

repair.

11.

Travel

or

transportation

expenses

for

service

in

remote

locations

where

an

authorized

KitchenAid

servicer

is

not

available.

12.

Removal

or

reinstallation

of

inaccessible

appliances

or

built-in

fixtures

(e.g.,

trim,

decorative

panels,

flooring,

cabinetry,

islands,

countertops,

drywall,

etc.)

that

interfere

with

servicing,

removal,

or

replacement

of

the

product.

13.

Service

or

parts

for

appliances

with

original

model/serial

numbers

removed,

altered,

or

not

easily

determined.

The

cost

of

repair

or

replacement

under

these

excluded

circumstances

shall

be

borne

by

the

customer.

DISCLAIMER

OF

IMPLIED

WARRANTIES

IMPLIED

WARRANTIES,

INCLUDING

ANY

IMPLIED

WARRANTY

OF

MERCHANTABILITY

OR

IMPLIED

WARRANTY

OF

FITNESS

FOR

A

PARTICULAR

PURPOSE,

ARE

LIMITED

TO

FIVE

YEARS

OR

THE

SHORTEST

PERIOD

ALLOWED

BY

LAW.

Some

states

and

provinces

do

not

allow

limitations

on

the

duration

of

implied

warranties

of

merchantability

or

fitness,

so

this

limitation

may

not

apply

to

you.

This

warranty

gives

you

specific

legal

rights,

and

you

also

may

have

other

rights

that

vary

from

state

to

state

or

province

to

province.

DISCLAIMER

OF

REPRESENTATIONS

OUTSIDE

OF

WARRANTY

KitchenAid

makes

no

representations

about

the

quality,

durability,

or

need

for

service

or

repair

of

this

major

appliance

other

than

the

representations

contained

in

this

warranty.

If

you

want

a

longer

or

more

comprehensive

warranty

than

the

limited

warranty

that

comes

with

this

major

appliance,

you

should

ask

KitchenAid

or

your

retailer

about

buying

an

extended

warranty.

LIMITATION

OF

REMEDIES:

EXCLUSION

OF

INCIDENTAL

AND

CONSEQUENTIAL

DAMAGES

YOUR

SOLE

AND

EXCLUSIVE

REMEDY

UNDER

THIS

LIMITED

WARRANTY

SHALL

BE

PRODUCT

REPAIR

AS

PROVIDED

HEREIN.

KITCHENAID

SHALL

NOT

BE

LIABLE

FOR

INCIDENTAL

OR

CONSEQUENTIAL

DAMAGES.

Some

states

and

provinces

do

not

allow

the

exclusion

or

limitation

of

incidental

or

consequential

damages,

so

these

limitations

and

exclusions

may

not

apply

to

you.

This

warranty gives

you

specific

legal

rights,

and

you

also

may

have

other

rights

that

vary

from

state

to

state

or

province

to

province.

03/17

W11040100A

®

/TM

©2017.

Used

under

license

in

Canada.

All

rights

reserved.

05/17

KitchenAid KDPM354GBS Warranty Information

KitchenAid KDPM354GBS Manual

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