Konica Minolta HP Designjet Z6200 User Guide
Konica Minolta HP Designjet Z6200 Manual
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- Konica Minolta HP Designjet Z6200 | User Guide - Page 1
DESIGNJET Z6200 Photo printer series Using your printer - Konica Minolta HP Designjet Z6200 | User Guide - Page 2
warranty statements accompanying such products and services. Nothing contained in other sections different from the express warranty should be construed as constituting an additional warranty. HP shall not be liable for technical and editorial errors or omissions contained herein. Trademarks - Konica Minolta HP Designjet Z6200 | User Guide - Page 3
Product models ...2 Use of this guide ...3 The printer's main features ...4 The printer's main components 4 The Embedded Web Server's main components 10 The HP Utility's main features 10 The printer's internal prints ...11 Turn the printer on and off ...11 2 Connectivity and software instructions - Konica Minolta HP Designjet Z6200 | User Guide - Page 4
components 60 Order ink supplies ...78 6 Print options ...80 Create a print job ...81 Select print quality ...82 Print a draft ...83 High-quality printing ...84 Select paper size ...84 Select margins options ...85 Print on loaded paper ...86 Rescale a print ...86 Preview a print ...87 Print 16 - Konica Minolta HP Designjet Z6200 | User Guide - Page 5
Clean the platen ...133 Clean the paper-advance sensor window 135 Lubricate the printhead carriage 135 Maintain the ink cartridges ...136 Perform preventive maintenance 136 Move or store the printer ...137 Update the printer firmware 138 Change the ink absorber ...138 Secure disk erase ...141 - Konica Minolta HP Designjet Z6200 | User Guide - Page 6
162 Take-up reel paper jammed 162 Take-up reel does not wind ...162 15 Troubleshoot ink-system issues 164 Cannot insert an ink cartridge 165 Cannot insert a printhead ...165 Cannot insert the maintenance cartridge 165 Front panel recommends reseating or replacing a printhead 165 Clean the - Konica Minolta HP Designjet Z6200 | User Guide - Page 7
Services ...177 HP Instant Support ...178 HP Proactive Support ...178 Customer Self Repair ...179 Contact HP Support ...179 Appendix A Overnight job scenario 181 Task 1: Handle the digital content 181 Task 2: Handle the paper ...181 Task 3: Handle the ink system 182 Task 4: Handle print - Konica Minolta HP Designjet Z6200 | User Guide - Page 8
Appendix E Printer specifications 203 Functional specifications ...204 Physical specifications ...205 Memory specifications ...205 Power specifications ...205 Ecological specifications ...206 Environmental specifications 206 Acoustic specifications ...206 Glossary ...207 Index ...209 viii ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 9
Introduction 1 Introduction ● Safety precautions ● Product models ● Use of this guide ● The printer's main features ● The printer's main components ● The Embedded Web Server's main components ● The HP Utility's main features ● The printer's internal prints ● Turn the printer on and off ENWW 1 - Konica Minolta HP Designjet Z6200 | User Guide - Page 10
parts of the printer ◦ During an electrical (thunder or lightning) storm ◦ During a power failure Product models This guide covers the following product models, normally referring to them by their short names for brevity. Full name HP Designjet Z6200 1067-mm (42-in) Photo HP Designjet Z6200 - Konica Minolta HP Designjet Z6200 | User Guide - Page 11
● Troubleshoot print-quality issues on page 144 ● Troubleshoot ink-system issues on page 164 ● Troubleshoot paper issues on page 159 ● Troubleshoot other issues on page 169 ● Front-panel error messages on page 199 Support and specifications These chapters contain reference information, including HP - Konica Minolta HP Designjet Z6200 | User Guide - Page 12
, high-quality printing with a resolution of up to 2400 × 1200 optimized dots per inch (dpi), from a 1200 × 1200 dpi input (using the Max. resolution for photo papers option) ● Maximum paper width of 1067 mm (42 in) or 1524 mm (60 in) ● Take-up reel supplied with the 1.5m printer, available as an - Konica Minolta HP Designjet Z6200 | User Guide - Page 13
Front view 1.1m printer Introduction 1. Ink cartridge 2. Platen 3. Printhead 4. Printhead carriage 5. Front panel 6. Maintenance cartridge 7. Paper-load lever 8. Spindle 9. Bin ENWW The printer's main components 5 - Konica Minolta HP Designjet Z6200 | User Guide - Page 14
Introduction Rear view 1.1m printer 1. Power switch and socket 2. Sockets for communication cables and optional accessories Front view 1.5m printer 1. Ink cartridge 2. Platen 3. Printhead 4. Printhead carriage 5. Front panel 6 Chapter 1 Introduction ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 15
Introduction 6. Maintenance cartridge 7. Paper-load lever 8. Spindle 9. Loading table 10. Take-up reel motor 11. Take-up reel cable and sensor housing unit 12. Take-up reel sensor 13. Take-up reel spindle hub Rear view 1.5m printer 1. Power switch and socket 2. Sockets for communication cables and - Konica Minolta HP Designjet Z6200 | User Guide - Page 16
loading and unloading paper ● It displays up-to-date information about the status of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on using the printer ● It displays warning and error messages - Konica Minolta HP Designjet Z6200 | User Guide - Page 17
messages, see Front-panel error messages on page 199. Information about specific uses of the front panel can be found throughout this guide. Printer software The following software is provided with your printer: ● HP-GL/2 and HP RTL printer driver for Windows operating systems ● The Embedded Web - Konica Minolta HP Designjet Z6200 | User Guide - Page 18
tab ● Use the Print Quality Troubleshooting wizard to help resolve some of the most common printquality issues ● Browse helpful information from a variety of sources ● Access HP Designjet links for technical support with your printer, driver and accessories ● Access service support pages that show - Konica Minolta HP Designjet Z6200 | User Guide - Page 19
of the ink cartridges, the printheads and the paper ● Manage, install, and create International Color Consortium (ICC) profiles (with the PostScript/PDF upgrade) ● Access and use embedded profiles (with the PostScript/PDF upgrade) ● Update the printer's firmware (see Update the printer firmware on - Konica Minolta HP Designjet Z6200 | User Guide - Page 20
back on, it takes about three minutes to initialize and check and prepare the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer has been off for six weeks or more, preparing the printheads could take up to 45 minutes. 12 Chapter 1 Introduction ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 21
and software instructions ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer driver (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac - Konica Minolta HP Designjet Z6200 | User Guide - Page 22
print server, which can be active at the same time as one other network connection. Connect to a network (Windows) Once the network cable is connected and the printer . Note the IP address of your printer (192.168.1.1 in this example). 2. Insert the HP Start-Up Kit DVD into your computer. If the DVD - Konica Minolta HP Designjet Z6200 | User Guide - Page 23
Uninstall the printer driver (Windows) 1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the setup.exe program in the root folder of the DVD. 2. Press the Software Installation button. 3. Press the Modify Installation button, and follow the instructions on your - Konica Minolta HP Designjet Z6200 | User Guide - Page 24
Ethernet, then View configuration. Note the mDNS service name of your printer. 2. Insert the HP Start-up Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use - Konica Minolta HP Designjet Z6200 | User Guide - Page 25
the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network. 10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is - Konica Minolta HP Designjet Z6200 | User Guide - Page 26
your desktop. Connectivity 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option. 6. The printer software is installed, including the printer driver and the HP Utility. 7. When the software has been installed - Konica Minolta HP Designjet Z6200 | User Guide - Page 27
icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option. 6. The printer software is installed, including the printer driver and the HP Utility. 7. When the software has been installed, the - Konica Minolta HP Designjet Z6200 | User Guide - Page 28
It does support printer sharing between Mac OS X 10.5 and 10.6. Anyone sharing your printer will be able to send print jobs, but will not be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting - Konica Minolta HP Designjet Z6200 | User Guide - Page 29
OS X 10.4 there are two ways of deleting the print queue: ◦ from the system preferences, select the Printing pane of the Print & Fax dialog. Select the name of the printer and click the - button. ◦ from the Print Setup utility, select the name of the printer and click the Delete icon. ● Under Mac OS - Konica Minolta HP Designjet Z6200 | User Guide - Page 30
printer ● Change the language of the front-panel display ● Access the Embedded Web Server ● Change the language of the Embedded Web Server ● Access the HP Utility ● Change the language of the HP paper types ● Select paper mismatch action Personal settings 22 Chapter 3 Personalize the printer ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 31
can access the Embedded Web Server indirectly through the HP Utility, if you connect to your printer with a USB connection. The following browsers are known to be compatible with the Embedded Web Server: ● Internet Explorer 6 and later, for Windows ● Safari 2 and later, for Mac OS X 10.4 ● Firefox - Konica Minolta HP Designjet Z6200 | User Guide - Page 32
you have specified a language that it cannot support, it works in English. To change the language specific to that printer. If you have followed these instructions but failed to get through to the HP Utility, see Cannot access the HP Utility on page 174. Change the language of the HP Utility The HP - Konica Minolta HP Designjet Z6200 | User Guide - Page 33
the way to set an IP address, selecting BOOTP, DHCP, Auto IP or Manual. ● Host name: specify an IP name for the network device. The name may IP address of the print server. ● Domain name: specify the name of the DNS domain in which the print server resides (for example, support.hp.com). NOTE: The - Konica Minolta HP Designjet Z6200 | User Guide - Page 34
Web Services > Color and paper management: view the color and paper management settings Change the graphic language setting You can change the graphic language setting from the HP Utility with the following steps. 1. Under Windows, select the Settings tab then Printer settings > Printing preferences - Konica Minolta HP Designjet Z6200 | User Guide - Page 35
the list shown in the front panel, the Embedded Web Server and the HP Utility. 1. In the Embedded Web Server, select the Setup tab and then Paper management. 2. In the Paper Management pane, select the Show/Hide papers tab. 3. Select any paper type you want to hide, and use the >> button to move it - Konica Minolta HP Designjet Z6200 | User Guide - Page 36
action If the paper currently loaded in the printer is not suitable for a particular job, the printer can either put the job on hold until some suitable paper is loaded, or it can ignore the problem and print the job on the unsuitable paper. There are two ways in which the loaded paper may be - Konica Minolta HP Designjet Z6200 | User Guide - Page 37
onto the spindle ● Load a roll into the printer ● Unload a roll from the printer ● Use the take-up reel ● View information about the paper ● Perform paper advance calibration ● Download paper presets ● Use non-HP paper ● Cancel the drying time ● Change the drying time ● Printing paper info ● Feed - Konica Minolta HP Designjet Z6200 | User Guide - Page 38
results, use only recommended HP paper (see Supported paper types on page 31), HP papers have been developed and thoroughly tested to ensure reliable performance. All printing components (printer, ink system, and paper) have been designed to work together to offer trouble-free operation and ensure - Konica Minolta HP Designjet Z6200 | User Guide - Page 39
settings. The combination of paper type and print-quality settings tells the printer how to place the ink on the paper-for example, the ink density and halftoning method. See Select print quality on page 82. ● Although the ink systems that are supplied with this printer have good light-fastness - Konica Minolta HP Designjet Z6200 | User Guide - Page 40
paper Coated paper Bright white paper Plain paper Photo Paper HP Premium Matte Photo Paper HP Everyday Pigment Ink Gloss Photo Paper HP Everyday Pigment Ink Satin Photo Paper HP Professional Satin Photo Paper HP Premium Instant-dry Gloss Photo Paper HP Premium Instant-dry Satin Photo Paper - Konica Minolta HP Designjet Z6200 | User Guide - Page 41
Supported paper types (continued) Paper type Paper name Backlit Material HP Premium Vivid Color Backlit Film Backlit material Backlit material (more ink) Banner and Sign Material HP Opaque Scrim HP Durable Banner with DuPont Tyvek Indoor Banner Technical Paper HP Natural Tracing Paper - Konica Minolta HP Designjet Z6200 | User Guide - Page 42
of the printer, and then move the spindle to the right in order to extract the other end. Do not insert your fingers into the spindle supports during the the left end of the spindle. 5. Rest the roll of paper that you want to load on the loading table. The roll might be long and heavy, and you - Konica Minolta HP Designjet Z6200 | User Guide - Page 43
-lock to the locked position as shown in step 2. Handle the paper 8. With the blue hub on the left, insert the spindle into the left side of the printer (1), and then into the right side of the printer (2). 9. Close the spindle lock on the right-hand side. ENWW Load a roll onto the spindle 35 - Konica Minolta HP Designjet Z6200 | User Guide - Page 44
need to align the paper manually; follow the instructions on the front panel. 2. If printing paper info is disabled, the front panel asks you to select the paper type. 3. The front panel asks you to feed paper. When the printer detects the paper, paper checks will begin. 4. If the paper that you are - Konica Minolta HP Designjet Z6200 | User Guide - Page 45
requires you to complete the procedure while the printer is feeding and printing paper. Loading the take-up reel during printing saves approximately 1 m (3 ft) of paper. NOTE: During the initial printer setup, printhead alignment and color calibration are performed automatically after the roll - Konica Minolta HP Designjet Z6200 | User Guide - Page 46
spindle core: ● Make sure that the paper is straight when it is attached to the guides. ● If you are using a Z6200 1.1m printer, make sure that the bin loop is placed behind the foot brace so that it does not block the take-up reel sensors. NOTE: If you want to load the take-up reel during printing - Konica Minolta HP Designjet Z6200 | User Guide - Page 47
. 6. The front-panel display guides you through the process of loading the take-up reel spindle core onto the take-up reel spindle. When that task is complete, load the take-up reel spindle into the printer by pushing firmly on both ends of the spindle. Handle the paper ENWW Use the take-up reel - Konica Minolta HP Designjet Z6200 | User Guide - Page 48
enough to support the weight of the loop-shaping core, which you insert in step 12. NOTE: If you are loading the take-up reel during printing you do not need to pull the paper taut. Tape the paper to the spindle core when an adequate length of paper has fed from the printer after printing begins - Konica Minolta HP Designjet Z6200 | User Guide - Page 49
the end caps extend over the edges of the paper. 10. Assemble a loop-shaping core by matching the shape-coded and color-coded lengths of plastic tubing. The loop-shaping core that you have loaded into the printer. 11. Gently lower the loading table. Handle the paper ENWW Use the take-up reel 41 - Konica Minolta HP Designjet Z6200 | User Guide - Page 50
printer, it drops down in a loop and then up into the take-up reel spindle. NOTE: While the take-up reel is operating, make sure that the take-up reel sensors are not blocked. NOTE: The automatic paper-cutter is disabled when the take-up reel is in use. 42 Chapter 4 Handle the paper - Konica Minolta HP Designjet Z6200 | User Guide - Page 51
forward. Unload a roll from the take-up reel 1. On the printer's front panel, select the take-up reel. icon, and then select Paper unload > Unload The printer advances the paper to allow for cutting. 2. Lift the loading table to its upright position. 3. Switch the wind-direction switch to - Konica Minolta HP Designjet Z6200 | User Guide - Page 52
the OK key on the front panel. 7. The printer knows if the type of paper that is loaded is suitable for the automatic paper-cutter. The paper is cut if it is suitable. If the paper is not suitable, cut the paper manually. NOTE: The automatic paper-cutter feature is disabled for some of the heaviest - Konica Minolta HP Designjet Z6200 | User Guide - Page 53
the remainder of the paper around the take-up reel spindle. 9. Press the OK key on the front panel. The amount of printed paper that is on the paper 11. Remove the roll from the printer, pulling out the end on the right side of the printer first. Do not insert your fingers into the spindle supports - Konica Minolta HP Designjet Z6200 | User Guide - Page 54
you select the type of loaded paper, the printer adjusts the rate at which it advances the paper while printing. However, to fine-tune the image quality of your print, you might need to calibrate the rate at which the paper advances. See Troubleshoot print-quality issues on page 144 to determine - Konica Minolta HP Designjet Z6200 | User Guide - Page 55
, and then select Image quality maintenance > Paper advance calibration > Adjust paper advance. 4. Select the percentage paper presets Each supported paper type has its own characteristics. The printer changes the way it prints on each different paper type. For example, some might need more ink - Konica Minolta HP Designjet Z6200 | User Guide - Page 56
for high-quality prints. ● Download the correct paper preset from: http://www.hp.com/go/Z6200/paperpresets/. NOTE: HP provides presets for HP paper types only. If you do not find the paper preset that you want on the Web, it might have been added to the latest firmware for your printer. Check the - Konica Minolta HP Designjet Z6200 | User Guide - Page 57
on page 31. Printing paper info The Printing paper info option is enabled by default; it allows the printer to estimate the remaining roll length by reading a barcode that is printed on the leading edge of the roll whenever the paper is unloaded. Handle the paper When you load a new, unused roll - Konica Minolta HP Designjet Z6200 | User Guide - Page 58
when the automatic cutter has been disabled. ● To cancel the waiting time and print the available pages immediately, if the printer is waiting to nest more pages. NOTE: The printheads are serviced after each print, and the paper cannot be cut until the process completes, so you may notice a delay - Konica Minolta HP Designjet Z6200 | User Guide - Page 59
Plus Matte 210 Paper 30.5 m (100 ft) HP Heavyweight Coated Paper 131 30.5 m (100 ft) 67.5 m (225 ft) HP Universal Heavyweight Coated 120 Paper 30.5 m (100 ft) HP Coated Paper 90 45.7 m (150 ft) 91.4 m (300 ft) 610 mm (24 in) 914 mm (36 in) 1067 mm (42 in) 1524 mm (60 in) 610 mm - Konica Minolta HP Designjet Z6200 | User Guide - Page 60
HP Photographic Paper Width 420 mm (16.54 in) 594 mm (23.39 in) 610 mm (24 in) 841 mm (33.11 in) 914 mm (36 in) 914 mm (36 in) 594 mm (23.39 in) 610 mm (24 in) 914 mm (36 in) 1067 mm (42 610 mm (24 in) 914 mm (36 in) 1067 mm (42 in) Part numbers Q1446A (J) Q1445A (EJ) C1860A (LN), C6035A (AEJ) - Konica Minolta HP Designjet Z6200 | User Guide - Page 61
Paper 30.5 m (100 ft) HP Premium Instant-dry Satin Photo 260 Paper 22.9 m (75 ft) 30.5 m (100 ft) HP Universal Instant-dry Gloss Photo 190 Paper 22.9 m (75 ft) 30.5 m (100 ft) 61 m (200 ft) Width 610 mm (24 in) 914 mm (36 in) 610 mm (24 in) 914 mm (36 in) 1067 mm (42 in) 1524 mm (60 - Konica Minolta HP Designjet Z6200 | User Guide - Page 62
) 914 mm (36 in) 1270 mm (50 in) 610 mm (24 in) 914 mm (36 in) 1067 mm (42 in) 1372 mm (54 in) 1524 mm (60 in) Part numbers Q6579A Q6580A Q6581A Q6582A (AJLN) Q6583A Q8755A Q8757A (ELN) Q8747A Q8748A CG924A (AJ) C8749A Q8750A Q8676A (EN) Q8677A (EN) CG498A (E) C6775A C6777A (EN - Konica Minolta HP Designjet Z6200 | User Guide - Page 63
with Du Pont 140 Tyvek 61 m (200 ft) 22.9 m (75 ft) HP Fine Art Printing Material HP Matte Litho-realistic Paper 270 30.5 m (100 ft) HP Professional Matte Canvas 430 15.2 m (50 ft) HP Collector Satin Canvas 400 15.2 m (50 ft) HP Artist Matte Canvas 380 6.1 m (20 ft) 15.2 m (50 ft - Konica Minolta HP Designjet Z6200 | User Guide - Page 64
Non-recommended paper types In many cases, paper types that HP does not support might be compatible with your printer. However, the following paper types are unlikely to give satisfactory results: ● Photo paper that swells ● Brochure paper Handle the paper 56 Chapter 4 Handle the paper ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 65
5 Handle the ink system ● Ink system components ● Ink system tips ● Work with ink system components ● Order ink supplies Handle the ink system ENWW 57 - Konica Minolta HP Designjet Z6200 | User Guide - Page 66
printer stops printing and the front panel provides an explanation. HP recommends that you replace the empty cartridge with a new HP cartridge. See Order ink supplies on page 78, Remove an ink cartridge on page 60, and Insert an ink cartridge on page 62. The use of refilled or non-HP ink cartridges - Konica Minolta HP Designjet Z6200 | User Guide - Page 67
do not need to be replaced every time an ink cartridge is replaced. They provide excellent results even when the ink cartridges contain a low level of ink. To maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced when necessary. This - Konica Minolta HP Designjet Z6200 | User Guide - Page 68
cartridges and printheads. ● The ink cartridges should never be removed while the printer is printing. They should be removed only when the printer is ready for you to replace them. The front panel guides you through the removal and installation procedures (or see Remove an ink cartridge on page 60 - Konica Minolta HP Designjet Z6200 | User Guide - Page 69
wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 1. At the front panel, select the icon, then select Replace ink cartridges. 2. Grip the blue tab in front of the cartridge that you want to remove. 3. Pull the blue tab down and then pull it outwards, towards - Konica Minolta HP Designjet Z6200 | User Guide - Page 70
inserted in the printer. Avoid using a partially-used cartridge that has been stored on its end. 6. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Pick up the new ink cartridge and find the label that identifies the ink color. Hold the ink cartridge so that - Konica Minolta HP Designjet Z6200 | User Guide - Page 71
insert an ink cartridge on page 165. 6. The front-panel display confirms that all cartridges have been correctly inserted. Remove a printhead WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. Printhead replacement must be - Konica Minolta HP Designjet Z6200 | User Guide - Page 72
has stopped moving, the front panel prompts you to open the printer window. 4. Locate the carriage on the right side of the printer. 5. Pull up and release the latch on top of the carriage. 6. Lift up the cover. This provides access to the printheads. Handle the ink system 64 Chapter 5 Handle the - Konica Minolta HP Designjet Z6200 | User Guide - Page 73
handle, gently disengage the printhead. 9. Gently pull the blue handle upward until the printhead is released from the carriage. CAUTION: Do not pull abruptly. That action can damage the printhead. 10. The front-panel display identifies the missing printhead. Handle the ink system ENWW Work with - Konica Minolta HP Designjet Z6200 | User Guide - Page 74
quickly, or at an angle, or if you rotate it as you insert it. Handle the ink system 4. Push down as indicated by the arrow. CAUTION: You might feel some resistance when installing the new printhead, so you need to press it down firmly but smoothly. You should hear a beep and see - Konica Minolta HP Designjet Z6200 | User Guide - Page 75
to reinsert the printhead. 8. Close the printer window. 9. The front-panel display confirms that all of the printheads are correctly inserted. The printer starts checking and preparing the printheads. The default routine process, when all printheads are ENWW Work with ink system components 67 - Konica Minolta HP Designjet Z6200 | User Guide - Page 76
takes about 5 minutes. Cleaning any two printheads takes about 3 minutes. NOTE: Cleaning all printheads uses more ink than cleaning a single pair. NOTE: HP recommends that you purge the ink from the printheads before printing a job if the printer has been turned off for more than six weeks - Konica Minolta HP Designjet Z6200 | User Guide - Page 77
Take care to prevent the transfer of ink onto hands and clothing. If the front panel continues to show the Reseat or Replace message, replace the printhead or contact your HP customer service representative. Clean the printhead drop detector The printhead drop detector is a sensor that detects which - Konica Minolta HP Designjet Z6200 | User Guide - Page 78
the icon, then select Replace printheads. 2. Turn off the printer at the front panel. 3. To avoid an electric shock, switch the printer off and unplug it. 4. Open the printer window. 5. Find the printhead drop detector to the right of the printhead carriage. Handle the ink system 6. Remove any - Konica Minolta HP Designjet Z6200 | User Guide - Page 79
colors, smooth color transitions and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. If the paper has jammed or you are experiencing problems with color accuracy, you may need to align the - Konica Minolta HP Designjet Z6200 | User Guide - Page 80
, select the Image Quality Maintenance menu icon , then Align printheads. The printer checks to see if it has enough paper to run the realignment. 3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern. Ensure the window is closed, as a strong - Konica Minolta HP Designjet Z6200 | User Guide - Page 81
as the paper type loaded into the printer. 3. At the printer's front panel, select the Image Quality Maintenance menu icon diagnostic image. , then Print It takes about two minutes to print the Image Diagnostics Print. The print is divided into two parts, both of which test printhead performance - Konica Minolta HP Designjet Z6200 | User Guide - Page 82
it may be worth trying even if the printer has not suggested it. See Clean the printhead drop detector on page 69. 5. If the problem still remains, replace any persistently faulty printheads (see Handle the ink system on page 57), or contact HP Support (see HP Customer Care on page 176). Remove the - Konica Minolta HP Designjet Z6200 | User Guide - Page 83
the printer. Open the door. 3. The maintenance cartridge has a handle on the front. To remove the cartridge, press inward and upward as indicated by the arrow, until the cartridge is released. 4. Lift up the maintenance cartridge to remove it from the slot, and slide it out. Handle the ink system - Konica Minolta HP Designjet Z6200 | User Guide - Page 84
all the ink cartridges, printheads and maintenance cartridge to be installed before it can continue. 4. If no paper is loaded, the front panel will instruct you to load some. NOTE: Make sure that the printer window and the door to the right are closed after you replace the supplies. The printer will - Konica Minolta HP Designjet Z6200 | User Guide - Page 85
. 2. Go to the Supplies page on the Main tab. The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the maintenance cartridge, and the loaded paper. View ink cartridge information You can view information about your ink cartridges using the front - Konica Minolta HP Designjet Z6200 | User Guide - Page 86
for Windows, go to the Overview tab. The status of each cartridge appears when you select Supply Status > Cartridges. ● In the HP Utility for Mac OS, select Information > Printer Status. View printhead information The printer automatically checks and services the printheads after each print - Konica Minolta HP Designjet Z6200 | User Guide - Page 87
Magenta & Light Cyan Designjet Printhead HP 771 Photo Black & Light Gray Designjet Printhead Part number CE017A CE018A CE019A CE020A Table 5-3 Maintenance cartridge Maintenance cartridge HP 771 Designjet Maintenance Cartridge Part number CH644A Handle the ink system ENWW Order ink supplies 79 - Konica Minolta HP Designjet Z6200 | User Guide - Page 88
Select margins options ● Print on loaded paper ● Rescale a print ● Preview a print ● Print 16-bit color images ● Change the treatment of overlapping lines ● Print crop lines ● Rotate an image ● Print in gray shades ● Use paper economically ● Nest jobs to save paper ● Use ink economically 80 Chapter - Konica Minolta HP Designjet Z6200 | User Guide - Page 89
● If you have a file that is already in a supported graphical format, you can use the Embedded Web Server to send it directly to the printer without going through a printer driver (see below). Using the Embedded Web Server to print files From the HP Utility or the Embedded Web Server, select Submit - Konica Minolta HP Designjet Z6200 | User Guide - Page 90
that may have an effect on print quality: Max. resolution and Unidirectional. See High-quality printing on page 84. NOTE: In the Windows driver dialog, the rendering and printing resolutions for your job are displayed in the Paper/Quality tab. In the Mac OS Print dialog, they are displayed in the - Konica Minolta HP Designjet Z6200 | User Guide - Page 91
ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. If you select Standard Options, you will see a simple slider with which you can select speed or quality. If you select Custom Options, you will see the more specific options described above - Konica Minolta HP Designjet Z6200 | User Guide - Page 92
to rescale the document to a different size for printing. See Rescale a print on page 86. ● In the Windows driver dialog: select the Paper/Quality tab, then select your paper size from the Document Size list. ● In the Mac OS Page Setup dialog: select your printer in the Format for popup menu, then - Konica Minolta HP Designjet Z6200 | User Guide - Page 93
> Custom. Select margins options By default, the printer leaves a 5 mm (0.2 in) margin between the edges of your image and the edges of the paper. However, you can change this behavior in several ways. ● In the Windows driver dialog: select the Paper/Quality tab and then the Margins/ Layout button - Konica Minolta HP Designjet Z6200 | User Guide - Page 94
is slightly larger than the paper size. Print on loaded paper To print a job on whichever paper is loaded in the printer, select Any in the Paper Type option of your printer driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type drop-down list. ● In - Konica Minolta HP Designjet Z6200 | User Guide - Page 95
following ways: ● In the Windows driver dialog: go to the Features tab and look at the Resizing Options section. ◦ The Print document on option adjusts the image size to the paper size you have selected. For example, if you have selected ISO A2 as the paper size and you print an A3-sized image, it - Konica Minolta HP Designjet Z6200 | User Guide - Page 96
NOTE: If you load sheet paper with skew checking disabled, the printer does not measure the length of the sheet, so the print preview will not be a reliable guide to the final printout. ● To preview a print under Windows, you have the following options: ◦ Use your application's print preview option - Konica Minolta HP Designjet Z6200 | User Guide - Page 97
Crop lines indicate where the paper should be cut to reduce it to your selected page size. You can print crop lines automatically with individual jobs in the following ways: ● In the Windows driver dialog: select the Features tab, then Enable crop lines. ● In the Mac OS Print dialog: go to the - Konica Minolta HP Designjet Z6200 | User Guide - Page 98
to ensure that plots will not get clipped or waste unnecessary paper width if and when roll conditions change. To enable autorotation: ● In the Windows driver dialog: select the Features tab, then Autorotate. ● In the Mac OS Print dialog: go to the Finishing panel and select Autorotate. ● On the - Konica Minolta HP Designjet Z6200 | User Guide - Page 99
small pages, you can print up to 16 of them on one sheet of paper. Use the Pages per sheet option in the Features tab (Windows driver) or the Layout panel (Mac OS driver). ● You may be able to save some roll paper by using the following options: ◦ In the Windows driver dialog: select the Features - Konica Minolta HP Designjet Z6200 | User Guide - Page 100
Nest jobs to save paper Nesting means automatically printing images or document pages side by side on the paper, rather than one after the other. This is done to avoid wasting paper. 1. Direction of paper flow 2. Nesting off 3. Nesting on 4. Paper saved by nesting When does the printer try to nest - Konica Minolta HP Designjet Z6200 | User Guide - Page 101
. This regular printhead maintenance uses a small amount of ink. However, if it is not done, the printer may need to use much more ink later to restore the health of the printheads. ● Wide prints make more efficient use of ink than narrow prints, because printhead maintenance uses some ink, and its - Konica Minolta HP Designjet Z6200 | User Guide - Page 102
● What is color? ● The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color-management process ● Color calibration ● Color profiling ● Color-management options ● Color-adjustment options ● HP Professional PANTONE* Emulation ● Color - Konica Minolta HP Designjet Z6200 | User Guide - Page 103
can make very specific judgments about color Printers, on the other hand, use materials that absorb parts of the light that shines on them. They are called subtractive. Typical prints use cyan (red absorbing), magenta (green absorbing), and yellow (blue absorbing) inks and an additional black ink - Konica Minolta HP Designjet Z6200 | User Guide - Page 104
different printers that use different inks and paper types. For example, consider a printer that can use indoor inks or outdoor inks. The printer ( in print, and vice versa. The following figure illustrates how the human eye perceives a larger range of colors than a typical display or printer. - Konica Minolta HP Designjet Z6200 | User Guide - Page 105
Color management 1. All colors 2. Computer monitor gamut 3. CMYK press gamut Some color spaces are not device-dependent, but instead represent how a viewer sees colors, such as CIE Lab or CIECAM02. These color spaces are defined by the CIE (Commission Internationale de l'Éclairage). The advantage - Konica Minolta HP Designjet Z6200 | User Guide - Page 106
operating systems, and in printing software, including the Z6200 internal RIP. ● Source specific RGB device that has been profiled ● CMYK mode: ◦ SWOP: Specifications for Web Offset Publications, a set of press standards that have been defined for a typical U.S. press and for different types of paper - Konica Minolta HP Designjet Z6200 | User Guide - Page 107
the printhead carriage. The Z6200 printers use the spectrophotometer to generate custom ICC profiles automatically for your preferred paper types. It then calibrates the printers to deliver print-to-print and printer-to-printer consistency with less than half the color error of earlier HP Designjets - Konica Minolta HP Designjet Z6200 | User Guide - Page 108
the profile is up-to-date. 4. When printing, select the correct color profile for the paper type that you are using. Paper types that are defined in the printer also have color profiles stored in the printer. However, HP recommends that you calibrate the paper before using it. If you define a new - Konica Minolta HP Designjet Z6200 | User Guide - Page 109
calibration to produce consistent colors with the specific printheads, inks, and paper type that you are using, and in your particular environmental conditions. After color calibration, you can expect to get identical prints from any two different printers that are situated in different geographical - Konica Minolta HP Designjet Z6200 | User Guide - Page 110
be performed unattended after you have loaded appropriate paper. The paper must be at least 24 inches wide. The process takes about 8 minutes and consists of the following steps. 1. A calibration test chart is printed, which contains patches of each ink that your printer uses. 2. To stabilize the - Konica Minolta HP Designjet Z6200 | User Guide - Page 111
, which contains patches of each ink used in your printer. Unlike a calibration test chart, most of the patches contain combinations of ink. NOTE: To use a longer drying time, instruct the HP Color Center to create the test chart without creating a profile (Windows: select Print target only; Mac OS - Konica Minolta HP Designjet Z6200 | User Guide - Page 112
at http://www.hp.com/go/Z6200/ knowledgecenter/ to see how to use the color management options of your particular application. To choose between Application-Managed Colors and Printer-Managed Colors: ● In the Windows driver dialog: select the Color tab. ● In the Mac OS Print dialog: select the - Konica Minolta HP Designjet Z6200 | User Guide - Page 113
Core XML Services (MSXML) 6.0 ● Microsoft XML Paper Specification Essentials Pack 1.0 Color-adjustment options The aim of color management is to print accurate colors. If you perform color management correctly, then you should be able to print accurate colors with no need of any manual color - Konica Minolta HP Designjet Z6200 | User Guide - Page 114
the image. The Reset All button restores each slider to its default central position. Printing in grayscale You can adjust the gray balance of your print in similar ways under Windows and Mac OS: ● In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is - Konica Minolta HP Designjet Z6200 | User Guide - Page 115
is possible on a given printer using a given paper type. This technology is designed to produce emulations that are similar to those that prepress professionals establish. To use HP Professional PANTONE* Emulation, just turn it on. ● With the Windows PostScript printer driver: click the Color tab - Konica Minolta HP Designjet Z6200 | User Guide - Page 116
the same colors that you would get from printing the same job on a different HP Designjet series printer, use the printer's emulation mode. ● In the Windows driver: click the Color tab, select Printer Managed Colors, and then select Printer Emulation from the Source profile drop-down menu - Konica Minolta HP Designjet Z6200 | User Guide - Page 117
printers: ● HP Designjet 5500 Dye series ● HP Designjet Z6100 The following table shows approved combinations of print-quality settings and papers for the best printer-emulation results. HP Premium Instant-Dry Gloss Photo Paper HP Universal Instant-Dry Photo Gloss HP Heavyweight Coated Paper HP - Konica Minolta HP Designjet Z6200 | User Guide - Page 118
Grade 5 provides SWOP® proofing and printing on U.S. Grade 5 coated publication paper. ● U.S. Sheetfed Coated 2 uses specifications designed to produce quality separations using U.S. inks under the following printing conditions: 350% total area of ink coverage, negative plate, bright white offset - Konica Minolta HP Designjet Z6200 | User Guide - Page 119
the default color space for many scanners, printers, and software programs. ● ColorMatch RGB emulates the native color space of Radius Pressview monitors. This space provides a smaller gamut alternative to Adobe RGB (1998) for print-production work. ● Apple RGB emulates the characteristics of - Konica Minolta HP Designjet Z6200 | User Guide - Page 120
8 Job queue management ● Embedded Web Server job queue page ● Job preview ● Turn off the job queue ● Pause the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the - Konica Minolta HP Designjet Z6200 | User Guide - Page 121
HP Utility on page 24, or the printer's Embedded Web Server, see Access the Embedded Web Server on page 23. The job queue page shows all jobs that are available in the printer job queue. It includes jobs that are being received, parsed, rendered, printed and already printed supported by the printer: - Konica Minolta HP Designjet Z6200 | User Guide - Page 122
job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job. To see a is selected (this is the default setting), the printer calculates the best time to begin printing the page. It is usually the best compromise - Konica Minolta HP Designjet Z6200 | User Guide - Page 123
queue Under normal circumstances, there is no need to delete a job from the queue after printing it, as it is removed from the queue as more files are sent. However, if you have sent a file in error, and want to avoid any chance of it being reprinted, you can simply delete it - Konica Minolta HP Designjet Z6200 | User Guide - Page 124
is next turned on. When you resume the job, it starts printing at the page it was interrupted. ● On hold for paper: the job can't be printed because paper is not loaded in the printer. Load the required paper, see Handle the paper on page 29, and click Continue to resume the job ● On hold for - Konica Minolta HP Designjet Z6200 | User Guide - Page 125
9 Retrieve printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job Printer usage ENWW 117 - Konica Minolta HP Designjet Z6200 | User Guide - Page 126
> Usage. Printer statistics with the HP Utility 1. Access the HP Utility, see Access the HP Utility on page 24. 2. Under Windows, go to the Overview tab and click on the Printer usage link. Under Mac OS, select Information > Printer Usage and click on the Lookup button. Check ink and paper usage for - Konica Minolta HP Designjet Z6200 | User Guide - Page 127
Utility, see Access the HP Utility on page 24. 2. Select Job center to view information regarding the most recent jobs. 3. Under Windows, click on the Accounting link. Under Mac OS, select Job Accounting and click on the Look Up button. Printer usage ENWW Check ink and paper usage for a job 119 - Konica Minolta HP Designjet Z6200 | User Guide - Page 128
printing examples ● Overview ● Resize an image with Adobe Photoshop CS4 ● Print a color photo with Photoshop CS2 ● Print a draft for revision with the correct scale ● Reprint a job with consistent colors ● Use ESRI ArcGIS 9 to print a map Printing examples 120 Chapter 10 Practical printing - Konica Minolta HP Designjet Z6200 | User Guide - Page 129
step-by-step instructions for printing jobs that use specific software are similar to those at the HP Knowledge Center on the Web. Consult the Knowledge Center at http://www.hp.com/go/ Z6200/knowledgecenter/ for the most up-to-date information and for additional printing examples, including RIP - Konica Minolta HP Designjet Z6200 | User Guide - Page 130
. If Bicubic Sharper oversharpens some areas of an image, try using Bicubic. 3. When you have finished setting the sizing options, click the OK button. 4. Select Print from the File menu. Printing examples 122 Chapter 10 Practical - Konica Minolta HP Designjet Z6200 | User Guide - Page 131
page 80. Print a color photo with Photoshop CS2 This example uses Adobe Photoshop CS2 under Windows XP. The color management is done by Photoshop. 1. Initial recommendations: ● Select an appropriate paper type for the job. ● The paper type should be calibrated and profiled with the printer and the - Konica Minolta HP Designjet Z6200 | User Guide - Page 132
for your printer and paper type. ● Click the Print button. 6. Select the driver settings. ● In Printer: select the printer (HP Designjet Z6200ps 1524-mm). ● Click the Paper Type/Quality tab, and then specify these options: ◦ In Paper Type: select the paper type that is currently loaded in the - Konica Minolta HP Designjet Z6200 | User Guide - Page 133
a draft for revision with the correct scale Using Adobe Acrobat 1. In the Acrobat window, check the plot size by positioning your cursor near the bottom left corner of the screen. 2. Select File and then select Print. NOTE: The page size is not automatically selected according to the drawing size - Konica Minolta HP Designjet Z6200 | User Guide - Page 134
3. To keep the scale, set Page Scaling to None (which is not the default setting). 4. Click the Properties button. Printing examples 5. Select the Document size and Print Quality you want to use. Click the Custom button if you want to define a new custom paper size. 126 Chapter 10 Practical - Konica Minolta HP Designjet Z6200 | User Guide - Page 135
. Reprint a job with consistent colors This scenario explains how to get consistent colors from print-to-print. NOTE: HP supports color consistency between print jobs printed with the same printer models, using the same paper type. Scenario 1 Reprint a job with consistent colors by using the same - Konica Minolta HP Designjet Z6200 | User Guide - Page 136
also be printed again if was stored in the printer. Through the Embedded Web Server, go to Stored jobs in printer, select the job you want to print, and then click the Print button. Scenario 2 Reprint a job by using two HP Designjet Z6200 printers. 128 Chapter 10 Practical printing examples ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 137
jobs. Always use ArcPress with HP RTL (RGB) TrueColor. Use the Windows printer engine 1. Make sure that you have installed the HP-GL/2 and RTL driver. 2. When you are ready to print, select File > Page and Print Setup, and select the HP-GL/2 and RTL driver. Printing examples ENWW Use ESRI ArcGIS - Konica Minolta HP Designjet Z6200 | User Guide - Page 138
the driver as follows. ● On the Paper/Quality tab, set Print Quality to Quality. ● On the Color tab, clear the Print In Grayscale check box, and set Printer managed colors to sRGB in the Source profile drop-down menu. 4. Click the OK button. 5. Select File > Print. ● Printer Engine: select Windows - Konica Minolta HP Designjet Z6200 | User Guide - Page 139
● Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select the resolution to be sent to the printer. ● Click the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. 4. To print, click the OK button both in this - Konica Minolta HP Designjet Z6200 | User Guide - Page 140
Clean the exterior of the printer ● Clean the platen ● Clean the paper-advance sensor window ● Lubricate the printhead carriage ● Maintain the ink cartridges ● Perform preventive maintenance ● Move or store the printer ● Update the printer firmware ● Change the ink absorber ● Secure disk erase 132 - Konica Minolta HP Designjet Z6200 | User Guide - Page 141
the right. See Clean the paper-advance sensor window on page 135. Follow these instructions to clean the platen. 1. Unload all paper from the printer. See Unload a roll from the printer on page 37. 2. Open the printer window. 3. With a dry brush, remove ink deposits from the cutter groove. ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 142
Maintain the printer 4. With the same dry brush, remove ink deposits from the platen surface. 5. Use a clean, absorbent lint-free cloth that has been slightly dampened with isopropyl alcohol to wipe loosened ink deposits from the platen. CAUTION: Do not use commercial cleaners or abrasive cleaners. - Konica Minolta HP Designjet Z6200 | User Guide - Page 143
you experience print-quality issues. 1. Unload the paper using the front panel procedure. See Unload a roll from the printer on page 37. 2. Use a clean, absorbent, lint-free cloth, slightly dampened with isopropyl alcohol, to wipe any dust and loosened ink deposits very gently from the sensor window - Konica Minolta HP Designjet Z6200 | User Guide - Page 144
either side of the carriage. 4. Close the printer window. Maintain the ink cartridges During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to maintain the best print quality, you should replace a cartridge when it has reached its expiration date, which - Konica Minolta HP Designjet Z6200 | User Guide - Page 145
to avoid possible damage. 1. Do not remove the ink cartridges, printheads or printhead cleaners. 2. Make sure that no paper is loaded. 3. Make sure that the printhead carriage is located in the service station (at the right end of the printer). 4. Make sure that the Ready message appears on - Konica Minolta HP Designjet Z6200 | User Guide - Page 146
damage to the printheads and other parts of the printer. HP strongly recommends that you promptly change the ink absorber when alerted. Remove the ink absorber An ink absorber and disposable plastic gloves are included in the maintenance kit that can be ordered for your printer. 138 Chapter 11 - Konica Minolta HP Designjet Z6200 | User Guide - Page 147
, select the 2. Open the printer window. icon, then select Replace ink absorber. 3. Identify the left spittoon. 4. Locate the ink absorber. 5. Lift the tab that extends from the front edge of the absorber. NOTE: Use the disposable plastic gloves to avoid getting ink on your hands. ENWW Change - Konica Minolta HP Designjet Z6200 | User Guide - Page 148
Maintain the printer 6. Lift the tab on the absorber until it is clear of the spittoon and you can easily grip the tab. 7. Lift and remove the absorber from the spittoon. 8. Dispose of the soiled ink absorber according to your local regulations. Insert the ink absorber 1. Grip the new ink absorber - Konica Minolta HP Designjet Z6200 | User Guide - Page 149
front panel shows a message that it is not seated correctly, remove the ink absorber, insert it again, and then press the OK key. Secure disk erase The printer's hard disk is used as a temporary storage area for print jobs. The Secure Disk Erase facility can completely erase your information from - Konica Minolta HP Designjet Z6200 | User Guide - Page 150
-based print management software. See http://www.hp.com/go/webjetadmin/. If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support. See HP Customer Care on page 176. NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several - Konica Minolta HP Designjet Z6200 | User Guide - Page 151
Kit HP Designjet Z6100/Z6200 User Maintenance Kit HP Designjet External Hard Disk HP Designjet Z6200 1067-mm (42-in) Take-up Reel HP Designjet 1524-mm (60-in) Media Bin HP Designjet 1067-mm (42-in) Spindle HP Designjet 1524-mm (60-in) Spindle HP Jetdirect 635n IPv6/IPsec Print Server Product - Konica Minolta HP Designjet Z6200 | User Guide - Page 152
13 Troubleshoot print-quality issues Troubleshoot images ● General advice ● Troubleshooting tools ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Parts of lines or text are missing ● Lines are printed double or in the wrong colors ● Lines are blurred (ink bleeds from - Konica Minolta HP Designjet Z6200 | User Guide - Page 153
any print-quality problem: ● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order paper on - Konica Minolta HP Designjet Z6200 | User Guide - Page 154
window, select the print-quality issue that you are experiencing and click Next. A list of suggestions for corrective action appears along with help to guide you through each action. Lines are too thick, too thin, or missing Troubleshoot images 1. Check that the paper type that you have loaded - Konica Minolta HP Designjet Z6200 | User Guide - Page 155
Max. Application Resolution option in the Windows driver dialog's Advanced tab, under Document Options > Printer Features. Parts of lines or text are missing A high-quality large-format print job often requires a large amount of data, and in some specific workflows, the output might not look like - Konica Minolta HP Designjet Z6200 | User Guide - Page 156
of problem: 1. Align the printheads. See Align the printheads on page 71. 2. Make sure that you are using appropriate print-quality settings. See Select print quality on page 82. Lines are blurred (ink bleeds from lines) Troubleshoot images 148 Chapter 13 Troubleshoot print-quality issues ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 157
specifications on page 206. Dark or light horizontal lines across the image (banding) Try the following remedies if your printed image suffers from added horizontal lines as shown (the color may vary): Troubleshoot images 1. Make sure that the paper type you have loaded corresponds to the paper - Konica Minolta HP Designjet Z6200 | User Guide - Page 158
See Align the printheads on page 71. After alignment, reprint your job if the problem has been solved. If the problem persists, contact your customer service representative for further support. The image is grainy Troubleshoot images 1. Check that the paper type you have loaded corresponds to the - Konica Minolta HP Designjet Z6200 | User Guide - Page 159
is not too humid for the printer. See Environmental specifications on page 206. ● Change pure black objects in your image to a dark color, such as dark brown, so that they are printed with colored inks instead of black ink. ● Use HP Heavyweight Coated Paper. ● Increase the drying time. See Change - Konica Minolta HP Designjet Z6200 | User Guide - Page 160
the paper affected by the problem (at the start of the page) will be blank. 2. Align the printheads. See Align the printheads on page 71. 3. Make sure that you are using appropriate print-quality settings. See Select print quality on page 82. 152 Chapter 13 Troubleshoot print-quality issues ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 161
image on two different printer models (for instance, on an HP Designjet Z6200 printer series and an HP Designjet 5500 printer series), the colors of the two prints might not match well. Matching two printing devices that use different ink chemistry, paper chemistry, and printheads is unlikely to be - Konica Minolta HP Designjet Z6200 | User Guide - Page 162
HP Designjet Z6200 printer series, select the icon, then Printer configuration > Color calibration > On. 4. Load the printers with the same type of paper. 5. Check that the Paper Type setting on the front panel corresponds to the paper you have loaded. 154 Chapter 13 Troubleshoot print-quality - Konica Minolta HP Designjet Z6200 | User Guide - Page 163
> Color calibration > On. 3. Load the printers with the same type of paper. 4. Check that the Paper Type setting on the front panel corresponds to the paper you have loaded. 5. If you have an HP-GL/2 file for an HP Designjet 5500 and you want to print it on an HP Designjet Z6200, use the Embedded - Konica Minolta HP Designjet Z6200 | User Guide - Page 164
by your software. You can often identify this kind of problem before printing by previewing your print. See Preview a print on page 87. ● Check the actual printable area for the paper size that you have loaded. printable area = paper size - margins ● Check what your software understands to be the - Konica Minolta HP Designjet Z6200 | User Guide - Page 165
, HP-GL/2 for an HP-GL/2 file, on so on. Then send the file again. ● Depending on the software, drivers, and RIPs that you are using with your printer, different ways to solve this problem exist. Refer to the vendor's user documentation for details. One image overlays another on the same print The - Konica Minolta HP Designjet Z6200 | User Guide - Page 166
on print jobs that are set for low-quality and high-speed. It does not occur when the custom print-quality setting is set to "best." To eliminate aeroworms, select a higher IQ print setting. See Select print quality on page 82. Troubleshoot images 158 Chapter 13 Troubleshoot print-quality issues - Konica Minolta HP Designjet Z6200 | User Guide - Page 167
14 Troubleshoot paper issues ● The paper cannot be loaded successfully ● The paper has jammed ● Prints do not stack correctly in the bin ● Automatic paper-cutter does not function ● Take-up reel paper jammed ● Take-up reel does not wind Troubleshoot paper ENWW 159 - Konica Minolta HP Designjet Z6200 | User Guide - Page 168
two error codes: ● 81:01 indicates that paper cannot advance into the printer. ● 86:01 indicates that the printhead carriage cannot move from side to side. Check the printhead path 1. Turn off the printer at the front panel, then also switch off the power switch at the rear. Troubleshoot paper 160 - Konica Minolta HP Designjet Z6200 | User Guide - Page 169
2. Open the printer window. 3. Try to move the printhead carriage out of the way. Troubleshoot paper 4. Lift the paper-load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Carefully pull the remainder of the - Konica Minolta HP Designjet Z6200 | User Guide - Page 170
above, under Check the printhead path on page 160 Prints do not stack correctly in the bin NOTE: This topic applies to the Z6200 1.1m printer only. ● Paper often tends to curl near the end of a roll, which can cause stacking problems. Load a new roll, or remove prints manually as they are completed - Konica Minolta HP Designjet Z6200 | User Guide - Page 171
switch to the correct position. After 3 seconds, the printer recognizes the problem and interrupts the print job. See the first error listed in this table. The following graphic shows the take-up reel sensors and cable. Troubleshoot paper 1. Take-up reel sensor 2. Take-up reel sensor - Konica Minolta HP Designjet Z6200 | User Guide - Page 172
15 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads Troubleshoot ink 164 Chapter 15 Troubleshoot ink-system - Konica Minolta HP Designjet Z6200 | User Guide - Page 173
as the printer is kept turned on. However, you should clean the printheads if you are experiencing poor image quality and cannot resolve the issues by other methods. This ensures that there is fresh ink in the nozzles and helps to prevents nozzle clogs. If you have printed the Printhead status plot - Konica Minolta HP Designjet Z6200 | User Guide - Page 174
problems with color accuracy; you might need to align the printheads. See Align the printheads on page 71. NOTE: If you experience a paper jam, HP recommends that you reinsert the printheads and align the printheads. TIP: Use the same paper you intend to print on to align the printheads. Photo paper - Konica Minolta HP Designjet Z6200 | User Guide - Page 175
is complete before using the printer. NOTE: A calibration image is printed during the printhead alignment process. The front panel shows if there were any errors in the process. Image Quality Maintenance menu procedure 1. Load the paper you want to use. Photo paper is recommended for the best - Konica Minolta HP Designjet Z6200 | User Guide - Page 176
the printer window closed. If the problem persists after following the recommended remedies, try replacing all of the printheads. If the problem persists after replacing the printheads, a failure in the scanning system may exist. Troubleshoot ink 168 Chapter 15 Troubleshoot ink-system issues ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 177
other 16 Troubleshoot other issues ● The printer is not printing ● The software program slows down or stalls while generating the print job ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the Embedded Web Server ● "Out-of-memory" error message ● The - Konica Minolta HP Designjet Z6200 | User Guide - Page 178
? Images printed with the Best print-quality setting require more time to print. ● Did you specify the correct paper type when loading the paper? Check that the paper type that appears on the front panel matches the paper that is loaded in the printer. 170 Chapter 16 Troubleshoot other issues ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 179
through the Embedded Web Server. Clean or replace printheads if necessary. ● Do your image contain high-density, black fills? Printing time might increase for images containing high-density, black fills. Communication failures between computer and printer Some symptoms are: ● The front-panel display - Konica Minolta HP Designjet Z6200 | User Guide - Page 180
job. It is possible that the printer will lack sufficient memory to print a certain job, despite having printed larger jobs in the past. Adding memory to your printer is one solution. If you are using the Windows HP-GL/2 driver, printer memory problems can often be resolved by clicking the Advanced - Konica Minolta HP Designjet Z6200 | User Guide - Page 181
Troubleshoot other 2. Open the printer window. 3. Locate the small holes in the platen near some of the rollers. 4. Put three drops of oil into each hole in the platen. NOTE: Be careful not to spill oil onto the platen. ENWW The platen rollers squeak 173 - Konica Minolta HP Designjet Z6200 | User Guide - Page 182
the platen clean with a cloth. 6. Lower the printer window. Cannot access the HP Utility If you have not done so already, please read Access the HP Utility on page 24. 1. Go to the front panel and select the Connectivity menu icon services > HP Utility Software > Enable. , then Advanced > Web - Konica Minolta HP Designjet Z6200 | User Guide - Page 183
of ink or printer out of paper. If alerts are enabled and there is a problem that prevents printing, you see a pop-up window, which explains why the printer is not going to print. Follow the instructions to achieve your required result. NOTE: There are environments that do not support bidirectional - Konica Minolta HP Designjet Z6200 | User Guide - Page 184
17 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Customer Self Repair ● Contact HP Support HP Customer Care 176 Chapter 17 HP Customer Care ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 185
your HP Designjet products and solutions. Join the HP community at the Knowledge Center, your large-format printing community, for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest product firmware, drivers, software, paper presets, etc. ● Technical support - Konica Minolta HP Designjet Z6200 | User Guide - Page 186
resolving product issues before they become problems for you. HP's Proactive Support tool is designed to help businesses of all sizes reduce support costs and maximize productivity-all with the click of a mouse. A component of the HP Imaging and Printing suite of services, Proactive Support helps - Konica Minolta HP Designjet Z6200 | User Guide - Page 187
about Customer Self Repair, see http://www.hp.com/go/selfrepair/. Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party - Konica Minolta HP Designjet Z6200 | User Guide - Page 188
the front panel: select the pages. icon, then Service information prints > Print all Through the Embedded Web Server: go to the Service support page in the Support tab, and then select Printer information > Print all pages. Telephone number Your HP Support telephone number is available on the Web - Konica Minolta HP Designjet Z6200 | User Guide - Page 189
and ink supplies. Task 2: Handle the paper Ensure that there is enough paper left in the current roll to accommodate all of the queued jobs and the new order. If there is not enough paper left, pause the print queue and load a new roll. The table below identifies sections of this user's guide - Konica Minolta HP Designjet Z6200 | User Guide - Page 190
guide Troubleshooting See this section of the guide I can't load the paper See The paper cannot be loaded successfully on page 160 I can't find the paper preset for my paper See Download paper presets on page 47 and Update the printer firmware on page 138 I don't have HP paper See Use non-HP - Konica Minolta HP Designjet Z6200 | User Guide - Page 191
checking ink consumables and paper levels, you can send the job to the printer. On the screen preview, make adjustments for paper type, print size, number of copies and nesting as necessary. You can then move the job to the RIP queue. The table below identifies sections of this user's guide which - Konica Minolta HP Designjet Z6200 | User Guide - Page 192
See this section of the user's guide Troubleshooting See this section of the guide I am experiencing print quality problems See Troubleshoot print-quality issues on page 144 NOTE: For additional information about adjusting printed images, see Print options on page 80. NOTE: For additional - Konica Minolta HP Designjet Z6200 | User Guide - Page 193
of the queue. 3. Adjust the new job settings for productivity, paper type, print size, number of copies and nesting as necessary. 4. Cancel the job currently in the printer when the last image is completed. NOTE: Resume the queue only after handling the paper and ink system. Once the new job is done - Konica Minolta HP Designjet Z6200 | User Guide - Page 194
on page 101 See this section of the guide See The paper cannot be loaded successfully on page 160 See Download paper presets on page 47 and Update the printer firmware on page 138 See Use non-HP paper on page 48 and Supported paper types on page 31 See The paper has jammed on page 160 Urgent walk - Konica Minolta HP Designjet Z6200 | User Guide - Page 195
of the user's guide Check ink cartridge information See View ink cartridge information on page 77 Remove an ink cartridge See Remove an ink cartridge on page 60 Insert an ink cartridge See Insert an ink cartridge on page 62 Check printhead information See View printhead information on page - Konica Minolta HP Designjet Z6200 | User Guide - Page 196
mode See Color emulation modes on page 108 Troubleshooting See this section of the guide I am experiencing print quality problems See Troubleshoot print-quality issues on page 144 NOTE: For additional information about adjusting printed images, see Print options on page 80. Urgent walk-in job - Konica Minolta HP Designjet Z6200 | User Guide - Page 197
: Firmware updates may introduce changes to the menu system, in which case this appendix will become out of date in some respects. To print a prints > Print menu map. ● Paper menu ● Job management menu ● Ink menu ● Setup menu ● Image quality maintenance menu ● Connectivity menu ● Internal prints - Konica Minolta HP Designjet Z6200 | User Guide - Page 198
Paper menu Paper load Paper unload View loaded paper Change active paper type Paper types list Move paper Take-up reel Load roll Load take-up reel Learn how to load spindle Unload roll Unload take-up reel (select paper category and type) (select paper category and type) Enable take-up reel View - Konica Minolta HP Designjet Z6200 | User Guide - Page 199
displays the jobs in the job queue. Jobs remain in the queue after being printed. View information displays the following information about the selected job: Name, Status, Date, Printed copies and Pages. Continue releases for printing a job that is on hold. Move to front moves the selected job to - Konica Minolta HP Designjet Z6200 | User Guide - Page 200
Replace maintenance ctg. Replace ink absorber Ink cartridge information Printhead information Maintenance cartridge information Ink absorber information Clean encoder strip View (color) ink cartridge View (colors) printhead View ink levels displays the ink levels of all cartridges in the printer - Konica Minolta HP Designjet Z6200 | User Guide - Page 201
Select RGB source profile Emulate printer Select CMYK source profile [P] Select rendering intent [P] Black point compensation [P] HP PANTONE® emulation [P] Select paper size Remove top/bottom blanks Resize Rotate Enable mirror image Enable crop lines Enable printing paper info Select margins Select - Konica Minolta HP Designjet Z6200 | User Guide - Page 202
When to start printing [E] Nest options Autorotate Max. number of printed jobs [E] Select job recovery mode Paper mismatch action Select 0051 in) to 12.0 mm (0.47 in) and the color can vary from 0 to 255. Manual drying time allows you to choose a drying time from 1 to 1800 s. The default value is - Konica Minolta HP Designjet Z6200 | User Guide - Page 203
Image quality maintenance menu Optimize print quality Optimization actions Calibrate color Align printheads Print diagnostic image Paper advance calibration Clean printheads Enable color calibration Calibrate paper advance Adjust paper advance Reset paper advance Clean all Clean (colors) Front- - Konica Minolta HP Designjet Z6200 | User Guide - Page 204
SNMP Embedded Web Server Web Services Restore factory settings Allow EWS Reset EWS access control Printer utility software Color and paper management View information shows whether the interface is installed, whether the IP address is enabled and whether printing is enabled through this interface - Konica Minolta HP Designjet Z6200 | User Guide - Page 205
prints Service information prints Print fine arts demo Print B&W photo 1 Print B&W photo 2 Print Color photo 1 Print Color photo 2 Print retail demo 1 Print retail demo 2 Print GIS map Print GIS aerial photo Print drawing demo Print menu map Print configuration Print usage report Print HP - Konica Minolta HP Designjet Z6200 | User Guide - Page 206
menu View printer information Printer logs System errors System warnings Printheads Ink cartridges View printer information displays general printer information including Product name, Product number, Serial number, Service ID, Language, Memory, Disk capacity and Firmware version. Front - Konica Minolta HP Designjet Z6200 | User Guide - Page 207
are not available in the printer. Load the internal print files through the Embedded Web Server. Replace the cartridge. See Remove an ink cartridge on page 60 and Insert an ink cartridge on page 62. Restart the printer. If the problem persists, contact HP Support. See HP Customer Care on page 176 - Konica Minolta HP Designjet Z6200 | User Guide - Page 208
are incorrect. Change the loaded paper type or the print settings. Try sending the job again. Restart the printer and try resending the job; if necessary, reduce the complexity of the job. Replace the cartridge. See Remove an ink cartridge on page 60 and Insert an ink cartridge on page 62. Remove - Konica Minolta HP Designjet Z6200 | User Guide - Page 209
the printer firmware on page 138. If the problem persists, contact HP Support. See HP Customer Care on page 176. 61:04.1 The PostScript fonts are missing. Install the latest firmware release to reinstall the fonts. See Update the printer firmware on page 138. 61:04.2 Unrecognized paper type - Konica Minolta HP Designjet Z6200 | User Guide - Page 210
86:01 Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed and is restricting the movement of the drive roller, lift the paper load lever and clear the obstruction. If the problem persists, contact HP Support. See HP - Konica Minolta HP Designjet Z6200 | User Guide - Page 211
Printer specifications E Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications ENWW 203 - Konica Minolta HP Designjet Z6200 | User Guide - Page 212
Printer specifications Functional specifications Table E-1 HP 771 ink supplies Printheads Matte black/chromatic red, magenta/yellow, light magenta/light cyan, photo black/light gray Maintenance cartridge Non-color-specific Ink cartridges Matte black, chromatic red, magenta, yellow, light - Konica Minolta HP Designjet Z6200 | User Guide - Page 213
50-60% relative humidity, on A0 printing material in Best or Normal mode with HP Matte Film. Table E-6 Graphic languages supported HP Designjet Z6200 Printer HP-GL/2, RTL, TIFF, JPEG, CALS G4 HP Designjet Z6200ps Printer only Adobe PostScript level 3, PDF 1.5 Physical specifications Table - Konica Minolta HP Designjet Z6200 | User Guide - Page 214
on the printer parts and cartridges and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink cartridges, to allow the condensate to evaporate. Acoustic specifications Table E-11 Printer acoustic - Konica Minolta HP Designjet Z6200 | User Guide - Page 215
ESDs, and therefore reduce this type of damage is by touching any exposed grounded part of the product (mainly metal parts) before handling ESD sensitive devices (such as the printheads or ink cartridges). Additionally, to reduce the generation of electrostatic charge in your body try to avoid - Konica Minolta HP Designjet Z6200 | User Guide - Page 216
printer over which the paper passes while it is being printed on. Printer driver Software that converts a print job in a generalized format into data suitable for a particular printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge - Konica Minolta HP Designjet Z6200 | User Guide - Page 217
47 change active paper type 31 clean printheads 68 define palette 157 disable printing paper info 50 emulate printer 109 enable buzzer 24 enable crop lines 89 enable merge 88 enable mirror image 157 enable queue 114 form feed and cut 50 ink cartridge information 77 job queue 115 load roll 36 ENWW - Konica Minolta HP Designjet Z6200 | User Guide - Page 218
paper problems 160 loading roll into printer 36 loading roll onto spindle 33 lubricate the carriage 135 lubricating the platen rollers 172 M maintenance 136 maintenance cartridge about 60 inserting 76 removing 74 margins specification 204 max. resolution 84 mechanical accuracy 205 memory error - Konica Minolta HP Designjet Z6200 | User Guide - Page 219
cleaner cannot insert 165 specification 204 printhead drop detector clean 69 printing paper info 49 Proactive Support 178 product models 2 Q quality, high 84 R rear view 1.1m printer 6 1.5m printer 7 refilling ink cartridges 58 reprint a job 115 rescale a print 86 resize image with Photoshop - Konica Minolta HP Designjet Z6200 | User Guide - Page 220
lines 147 store the printer 137 stored job 82 submit job 81 support services HP Care Packs 178 HP Customer Care 177 HP Instant Support 178 HP Proactive Support 178 HP Start-up Kit 177 HP Support 179 Knowledge Center 177 product installation 178 warranty extensions 178 supported papers 31 switch on
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DESIGNJET Z6200 Photo printer series
Using your printer